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Ac Hotel Tenerife By Marriott

Tenerife · Spain

Calle Candelaria 31View location

9.0/10Excellent423 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.4/109.4
Amenities9.2/109.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ac Hotel Tenerife By Marriott

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite to eat at AC Lounge, a bistro which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Santa Cruz de Tenerife? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Read more about this hotelShow less

A stay at AC Hotel Tenerife by Marriott places you in the heart of Santa Cruz de Tenerife, steps from Plaza de Espana and Guimera Theater. This beach hotel is 8.9 mi (14.3 km) from Teresitas Beach and 0.2 mi (0.2 km) from Plaza Iglesia.

Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Santa Cruz de Tenerife?

This hotel has 646 square feet (60 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Bioscore Sustainability Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.19 per person
    • Covered self parking fee: EUR 15 per day
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Plaza de Espana 0.1 km / 0.1 mi
Plaza Iglesia 0.3 km / 0.2 mi
San Francisco de Asis Parish 0.3 km / 0.2 mi
Nuestra Senora de la Concepcion Church 0.3 km / 0.2 mi
La Recova Art Center 0.3 km / 0.2 mi
Guimera Theater 0.3 km / 0.2 mi
Museo de Belle Artes 0.4 km / 0.2 mi
Municipal Museum of Fine Arts 0.4 km / 0.2 mi
La Naturaleza y El Hombre Museum 0.4 km / 0.3 mi
Archeological Museum 0.4 km / 0.3 mi
Tenerife Space of the Arts 0.6 km / 0.4 mi
Nuestra Senora del Pilar Parish 0.6 km / 0.4 mi
Mercado de Nuestra Señora de África 0.7 km / 0.4 mi
Garcia Sanabria Park 0.9 km / 0.5 mi
Almeyda Military Museum 1.1 km / 0.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 83
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Lift access
  • Newspaper stand
Show 11 more facilities & services
  • Shop
  • Garden
  • Banquet hall
  • Conference room
  • Business centre
  • TV lounge
  • Bioscore Sustainability Certification
  • Breakfast
  • Snacks
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Ac Hotel Tenerife By Marriott

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR CITY VIEWFAMILY ROOM • SUPERIOR CITY VIEWFAM.CV-SU

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GUEST ROOM CITY VIEWFAMILY ROOM • GUEST ROOM CITY VIEWFAM.CV-GR

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM GUEST ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GUEST ROOM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable6 photos

    Ac Hotel Tenerife By Marriott

    TWIN STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE INNER-QUEEN SIZE -VUODEDOUBLE • INNER-QUEEN SIZE -VUODEDBL.IN-QN

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE INNER-QUEEN SIZE -VUODE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    INNER-QUEEN SIZE -VUODE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.IN-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable9 photos

    Ac Hotel Tenerife By Marriott

    DOUBLE KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW TWO BEDSFAMILY ROOM • CITY VIEW TWO BEDS • 1 Bedroom • 30 m²FAM.2B-CV
    FAMILY ROOM CITY VIEW TWO BEDSPhoto unavailable6 photos

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM CITY VIEW TWO BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Ac Hotel Tenerife By Marriott

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ac Hotel Tenerife By Marriott

9.0
Excellent
423 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.4 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
04 Jul 2026
waldo
Excellent value for money, with the added bonus of a prime location. I suggest arranging an agreement with the plaza's parking garage, as the on-site parking is extremely small and narrow.
Self
10/10
Exceptional
21 Jun 2026
Paul
Restaurant the pool, the staff the location was all perfect for my needs.
Self
8/10
Excellent
14 Jun 2026
Christopher
Nice hotel - very clean - very comfortable bed and great shower. A bit noisy at weekends, but fine on other nights. Great central location.

TV not great - limited channels which sometimes didn’t have great reception. Screen mirroring function didn’t work during our stay.

Pool more decorative as very shallow - not one for swimming in.

Overall a really good hotel that does the important things right.
Partner
10/10
Exceptional
17 May 2026
Linda S.
Our room was beautiful, well lit and nicely appointed. We appreciated the small round table with two chairs (so often there’s only one) and individually controlled lights on each side of the bed. The open air (so to speak) closet is well conceived. Two (overhead locker sized) roller board suitcases, when opened, fit perfectly side by side on the low shelf. Drawers below provide ample space for those who wish to unpack. And, the space below that is perfect for shoes. We also appreciated “quiet” HVAC.

The roof deck lounge is quite nice. Pool water could use some heat and the lounges don’t have much of an upright position option. But, throw pillows from nearby sofas work to make the lounges more comfortable for reading. The view from the deck is lovely!

We did not opt for breakfast, as we chose to explore cafes. But, the morning spread looked delicious as we walked by.

The hotel location is perfect for all sorts of activities…walking, catching a bus, taking a taxi or meeting a guide.

All-in-all, we would stay here again in a heartbeat!
Family
10/10
Exceptional
16 May 2026
Mélanie
Très bel hôtel, bien situé et la terrasse est superbe
Friends
6/10
Pleasant
27 Apr 2026
Stephane
Notre chambre etait collé sur un ilot qui montait jusqu au toit . Alors la musique du roof-est a résonné jusqu a 1h am . Ce fut vraiment impossible de dormir . Soirée dédommagement de la part de l hotel.
Partner
8/10
Excellent
09 Apr 2026
Martin
Parfait bien situé dans le centre ville
10/10
Exceptional
09 Apr 2026
Paul
Staff were v professional upon arrival and helpful. The hotel is next to a lovely square and amenities are very close by. There is a gym for the super models and a nice restaurant for the rest of us. A short walk (20 mins) to the port if you’re catching the cruise liner and a 20min walk to the bus station to go anywhere on the island. Clean and up to date. They have a sister hotel in Gran Canaria, the class runs through the hotels.
Self
8/10
Excellent
09 Apr 2026
Bahman
Everything was excellent except that they would not even grant me a one-hour checkout extension.
Family
10/10
Exceptional
06 Apr 2026
Elsa
Very clean and aesthetic room. Staff was very nice and willing to help with anything. Great pool and rooftop bar. Would stay again!
Friends
10/10
Exceptional
05 Apr 2026
jeffrey
Clean comfortable room, good breakfast, good location for shopping, good price point. A little hard to find in the maze of streets!
Partner
10/10
Exceptional
31 Mar 2026
Steven
From the moment that we arrived until the moment that we checked out our stay at this hotel was spectacular.
The staff allowed us to leave our luggage with them before check-in time and everyone there should be recommended for their level of professionalism and courtesy and making us feel very welcome.
The next time that we are in Tenerife, we will definitely be staying at that hotel
Partner
6/10
Pleasant
28 Mar 2026
Kachean
A week at Marriott Ténérife.

We usually stay at Hilton properties, but chose this hotel due to the lack of a Hilton in the area. Unfortunately, we could really notice the difference.

In terms of the property itself, cleanliness, rooms, and breakfast style, there isn’t much difference. However, where this hotel falls short is in the service—particularly at reception. We are very down-to-earth people, but being pointed at and told, in effect, to “get it yourself” does not feel like good service.

That said, there was one standout member of staff—a lady with glasses who checked us in on the first day and kindly provided us with a beach towel. You were absolutely fantastic 👍

Housekeeping was consistently attentive, and the real highlight of our stay was the breakfast team. They work tirelessly every morning, making the experience feel special. Credit also goes to the chefs—you’re amazing too.

This may not be our last stay, but unfortunately, it wouldn’t be our first choice next.

Partner
10/10
Exceptional
09 Mar 2026
Daniel
Good room, great location and very helpful staff.
Breakfast very limited is my only negative.
Partner
10/10
Exceptional
02 Mar 2026
Cynthia
Great staff. Very jice hotel for business or pleaseure.
10/10
Exceptional
03 Feb 2026
Joe
Room was spacious with a really nice bathroom
Leisure Partner
8/10
Excellent
28 Jan 2026
Marie
Excellent location. Customer service could be improved to older ladies
Leisure Family
10/10
Exceptional
21 Jan 2026
John
Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside.
Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance.
Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order.
Leisure Partner
10/10
Exceptional
16 Jan 2026
Brenda
Staff was very friendly and accommodating. We arrived at 2am and they expedited check in to allow us to get to our room. They also agreed to hold our luggage once the airport found it until the end of the cruise even though we were not staying with them at the end of the cruise. Exceptional customer service! Great location in Tenerife as well!
10/10
Exceptional
06 Dec 2025
Theresa
Everything is fine.
Just that the garage spaces are too narrow so we had to go to another parking garage
Leisure Partner
10/10
Exceptional
04 Nov 2025
Rajan
Everything was great at the Hotel !
Leisure Family
10/10
Exceptional
02 Nov 2025
Kelley
Clean and quiet with an excellent breakfast.
10/10
Exceptional
20 Oct 2025
GRAHAM
The hotel had everything we needed for a comfortable stay.
Leisure Partner
8/10
Excellent
12 Sep 2025
Nicholas Philip
the hotel is spotless and feels very safe and a very good standard. there is little to do at the hotel so if for leisure you will need to head out.
Leisure Partner
10/10
Exceptional
07 Aug 2025
Renata

Perfect hotel in the heart of Santa Cruz

Perfect location, beautiful rooftop pool, clean, spacious room, delicious breakfast, friendly staff... everything was just perfect!
Friends_and_family Family
4/10
Poor
17 Jul 2025
Verified traveler

Impossible to park!

Not a great experience if I’m honest. Firstly you can’t drive there easily. In fact the reception gave me direction to a pharmacy to be able to find it. I booked it because it had a pool and parking. When I arrived the pool was out of order and I was told that I could only park my car if it was the smallest car you could hire. The parking is so tight that even the receptionist said she would never park in there. We were charged 15 euros a night for parking in a place you would struggle to call adequate under anyone’s imagination. We came to the hotel at night and there is no key entry so had to ring the bell 8-9 times and wait 10 mins for a receptionist to come and let us in. On our first night we were kept up with loud music and people shouting in the street below. This certainly wouldn’t be first choice of hotel for this area.
Business
10/10
Exceptional
03 Jul 2025
Gavin
The staff were brilliant. Alejandro on reception went out of his way to help us plan some elements of our visit. The breakfast was also really good!
Leisure Friends
6/10
Pleasant
02 Jul 2025
Verified traveler
Stay was good and comfortable some thing needed ( upkeep )
Showers need fixing no pressure
Beds keep on rolling
Friends_and_family Family
8/10
Excellent
25 May 2025
George
Nice hotel but a concert in the square just out side so a lot of noise till midnight
Partner
10/10
Exceptional
29 Apr 2025
Ian
The hotel is lovely and the rooftop terrace and pool are amazing with views of the city . The room is very nice quite spacious and modern . We had a lovely view of the harbour and sea from our window .
The only negative is the car park which is awkward to find and I actually got stuck trying to manoeuvre around columns.
Partner
4/10
Poor
21 Apr 2025
Angelo
Hotel did not have bath towels in room. Only 1 wash cloth. Very basic hotel.
Partner
10/10
Exceptional
15 Apr 2025
Doug
A very nice new and clean hotel. Classic Marriott!
Leisure Self
10/10
Exceptional
30 Mar 2025
Maria
Clean and beautiful
Leisure Partner
10/10
Exceptional
09 Mar 2025
Kevin

AC Tenerife Marriott - an excellent hotel

Our three nights stay at the AC Tenerife Marriott was fantastic especially the breakfast where you could help yourself to a good selection of food, including freshly cooked eggs of your choice. The roof top area, including the bar, was lovely.
Partner
10/10
Exceptional
07 Mar 2025
Craig

There is nice blend of intimacy and ease with great staff service. I noticed a guest arriving who required quite a bit of attention and really put the staff member through some work. When all was done, it appeared that the guest was expecting valet service and the staff member took it upon herself to walk the guest to the elevator which was above and beyond what she was expected to do.


Only critique, I originally booked a king size bed and discovered two twin size beds. I didn't make a big deal about it as it was during the carnival time which I imagine is very busy
Leisure Self
8/10
Excellent
04 Mar 2025
Pamela
Let’s get the negative out in the open first! Yes you can hear all the street noise and music playing. I stayed here during Carnival, and it was loud! It also continued til 6am. That said, the hotel did email me in advance about the noise, so it was my choice to stay. I’m glad I did, Santa Cruz knows how to party! The hotel even provided glitter beads so I could join in the experience. Yes, the hotel could do with some secondary glazing but that’s the only negative I have. It is a lovely hotel. immaculately clean, really friendly staff, and spacious well kept rooms and public areas. It was worth paying the €12 for breakfast, plenty of choice and tasty. The rooftop bar was excellent, both for drinks and lunch. There was Nespresso coffee in the room and at breakfast which is a big plus for me. Would I stay here again? Definitely!
Leisure Self
8/10
Excellent
19 Feb 2025
jaya sudhakar
The hotel looks great, breakfast had decent spread. Other than that I don’t get parking slot, all was good
10/10
Exceptional
18 Jan 2025
James
Lovely hotel with friendly staff in a central location (right by Plaza de Espana), nice rooftop pool (with good views of the city) and a great rooftop bar, serving restaurant food in a nice relaxed setting. The food and cocktails/drinks was of great quality and very reasonably priced (especially for a hotel!). The young ladies at the reception desk who served me when I checked in were lovely and very friendly, despite me arriving a bit confused because of my autism, they showed me directly how to get to my room and one of them visibly walked to the lift to show me where to go! Santa Cruz is a lovely city which I much preferred to my stay in Puerto de la Cruz. The lido and botanical gardens is amazing and the city has a great metro service (which goes all the way to the beautiful city of La Laguna). The lovely beach of Playa de las Teresitas is only a 10-15 mins drive away by taxi (only 4 miles!) and has golden sand imported from the Sahara and great mountain views. When I checked out, one of the friendly ladies who checked me in asked me what I thought of my stay and I had nothing but praise. Would highly recommend this hotel to anyone wanting to stay in a centrally located hotel in Santa Cruz!
Leisure Self
10/10
Exceptional
14 Jan 2025
Robert

Great central hotel

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Partner
8/10
Excellent
16 Dec 2024
Mark
conveniently located.
10/10
Exceptional
12 Dec 2024
Madelaine
This hotel is beautiful! It is beautifully decorated. The staff is amazing and super helpful. The hotel is in the center of everything, right next to restaurants and stores and within walking distance of museums and parks. The rooftop bar with a pool is a wonderful bonus. Overall a wonderful place to stay. I highly recommend it.
Leisure Family
10/10
Exceptional
04 Dec 2024
Jose
Excellent
Leisure Self
10/10
Exceptional
02 Dec 2024
Alexis
Very clean and well maintained property. The staff (both day and evening) were very helpful and professional. We opted-in for the daily breakfast buffet and found it worth the cost in quality and selection. I would stay here again!
Leisure Family
10/10
Exceptional
01 Dec 2024
Gerard

Modern hotel in city centre

Very nice and modern hotel. Very comfortable beds and pillows.
Partner
10/10
Exceptional
01 Dec 2024
Timothy

Great Stay in Old Town

A very comfortable and modern hotel right in the heart of the old town. Easy to walk nearly everywhere but with a taxi stand one street over if you need to go further. Good breakfast and a nice rooftop patio. Staff was helpful and friendly!
Partner
10/10
Exceptional
29 Nov 2024
Jody
Hotel conveniently located near all amenities and close to the waterfront.
Leisure Family
8/10
Excellent
19 Nov 2024
Ernesto
Staff very nice and accommodating. Closet space and wardrobe limited, everything is very nice.
Leisure Partner
10/10
Exceptional
19 Nov 2024
Katherine
This hotel ticked all the boxes! Rooftop is great with the live music on some evenings too!
Leisure Friends
10/10
Exceptional
18 Nov 2024
Mr Charles
Hotel and staff very good could not fault the establishment.
Leisure Self
10/10
Exceptional
31 Oct 2024
scott
So much nicer than I expected for Marriot
Leisure Self
6/10
Pleasant
19 Oct 2024
Carol
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
Leisure Partner
10/10
Exceptional
16 Oct 2024
Michael
What a great hotel
Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Leisure
10/10
Exceptional
07 Oct 2024
Nathan
Excellent stay, brilliant hotel.

Will return!
Leisure Self
10/10
Exceptional
06 Oct 2024
WLADYSLAW
We liked everything 😁
Leisure Family
10/10
Exceptional
01 Sep 2024
Barbara Helen
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Leisure Friends
10/10
Exceptional
30 Aug 2024
Leigh
This is a lovely hotel in a fun part of charming Santa Cruz de Tenerife. The hotel has a gym, a rooftop pool and restaurant, and a restaurant in the smart lobby area. The room itself was quiet, spotless, well-equipped, and very comfortable.
Leisure Self
10/10
Exceptional
13 Jul 2024
Marc
Great hotel and location, nice rooftop terrace although the pool is small. Don’t try parking in the hotel parking unless you are very used to parking in very tight spaces! There is cheaper and more spacious public parking just around the corner from the hotel (Plaza de España).
Leisure Family
10/10
Exceptional
02 Jul 2024
Pedro
Great stay!
Leisure
8/10
Excellent
12 May 2024
Angel
Good location, clean and great roof top bar and pool.
Narrow inconvenient basement parking. Hotel’s employee did minimum effort to explain how to access the parking. Next day we use a public parking at 10 minutes walk from the hotel.
Leisure Partner
10/10
Exceptional
10 Apr 2024
Laurence
Closeness to the port.
Leisure
10/10
Exceptional
10 Apr 2024
catherine

Lovely

Quiet, comfy bed and working kettle and Nespresso machine.
Friends_and_family Family
10/10
Exceptional
07 Apr 2024
Christopher
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Leisure Partner
10/10
Exceptional
05 Apr 2024
Heather
A lovely new clean hotel. Nice rooms!
Leisure Family
10/10
Exceptional
03 Apr 2024
Elaine
Excellent reception staff and lovely room. Gym is very modest.
Leisure Self
2/10
Poor
29 Mar 2024
Jorge
Dirty towels , sheets and hallways carpets.
No soap holders
Tiny showers
No suficiente space for luggage
Dryer doesn’t work properly


Friends_and_family Family
6/10
Pleasant
06 Mar 2024
Nawaz
Ask them multiple times to fix the TV they said they would and still didn’t do anything about it but overall the hotel is nice but quite far out from all of the lively areas.
Leisure Friends
10/10
Exceptional
06 Mar 2024
Feliciano
Not easy parking
Business_and_leisure
6/10
Pleasant
14 Feb 2024
Mark
We stayed one night during Carnival. It was mostly okay but check in was later than we expected and the room was hot. Not the best experience but not the worst either.
10/10
Exceptional
03 Feb 2024
Robert
Hotel is in the heart of all that Santa Cruz de Tenerife has to offer. Check in was a breeze. Parking was really tight though. Rooms were just the right size and the hotel as a fun rooftop bar.
Leisure
10/10
Exceptional
08 Dec 2023
Richard

City centre hotel

Overnight pre cruise stay, right in heart of Santa Cruz, near shops bars restaurants 5 mins in taxi to cruise
Partner
10/10
Exceptional
25 Nov 2023
Fabienne
Very centrally located & modern feel. Lush accents and eye for detail & design. Comfortable bathroom & amazing bed. Since we were located towards the inner court we heard the rooftop party till late but that stops at an expected time.
Leisure Partner
8/10
Excellent
20 Oct 2023
Lakimja
The rooftop bar was beautiful. Loved the view of the bridge.
Leisure Self
10/10
Exceptional
19 Aug 2023
Giuseppe
Very nice stylish calm relaxing and clean hotel located in the center of the city! Very welcoming professional stuff that I recommend for food drink and hospitality! In the beautiful top floor with the swimming pool you can enjoy an amazing aperitif, eat great food and spend a great evening!
I recommend it for anyone who wants a healthy and relaxing holiday!
Many thanks.
8/10
Excellent
20 Jul 2023
Gholam H

Enjoyed staying there

Great location, nice hotel clean and beautiful and nice people.
Partner
10/10
Exceptional
01 May 2023
Evan
Beautiful clean and modern hotel with friendly staff, good amenities and location. Loved the downtown shopping district and so many good restaurants within walking distance
Leisure Partner
8/10
Excellent
02 Apr 2023
Andrea
Nice hotel and staff. Clean room and beautiful rooftop area.
Although small gym poorly equipped with a plug in the middle of the room where you could easily trip over.
Doors shut loudly, it should be easy to fix.
Business Self
8/10
Excellent
30 Mar 2023
Simon
Clean modern hotel in a central location in Santa Cruz. Can’t fault the rooms, cleanliness, location or the breakfast.
Where they fell short was the service. The service is polite, but very slow. Although 2 staff were at check-in desks, only one was working. It took a long time to check us in as there was a short queue and the service was slow. This wasn't great as we were already tired after a very early start setting off from London, especially for my kids. When I asked the second lady if she could help us check in, she said she wasn’t working and that we had to wait for her colleague to become available. This is pretty unusual for a 4-star hotel. Also, the bar on the roof terrace where the splash pool is doesn’t open until 1pm and there are no food or snacks on offer outside of lunch hours. Considering the pool is open it’d be great to be able to order drinks and snacks. Overall a really good hotel that can do much better if they improve service levels.
Friends_and_family Family
10/10
Exceptional
13 Mar 2023
Brian
Very quick and easy check in. Spent some time on the beautiful pool deck enjoying the sun and a couple cold drinks. Definitely would stay here again.
Leisure Family
10/10
Exceptional
26 Feb 2023
larisa

do look for other acommodation

the best location in santa cruz.
big, modern and designed hotel. reccomended
Friends_and_family Friends
10/10
Exceptional
15 Feb 2023
Bradley
This was a nice hotel! Clean and fresh looking rooms, good breakfast, very friendly and personable staff. While it was difficult to park even a small a car in their underground garage, it is possible and that was the only minor drawback to this place. Would stay here again for sure!
Leisure Partner
8/10
Excellent
10 Feb 2023
Marie

Early morning arrival

We arrived early after getting off the cruise ship, we had asked for an early check it, but they were full, so we had breakfast and then sat up on the rooftop. We got a room at 2pm, which was a long wait for such a small hotel.
Also the bar upstairs didn’t open until 1.30pm.

Nice comfortable hotel with great access with the city.
Partner
10/10
Exceptional
09 Feb 2023
Cecelia
It’s a boutique hotel and it was extremely clean. We got a room on the floor we chose and it was lovely
Leisure Family
8/10
Excellent
28 Jan 2023
Marie

Santa Cruz de Tenerife

Great location, fantastic breakfast, nice room.
Couple of niggles no shampoo in the bottle, room was a little warm for us but otherwise a great place to stay
Partner
10/10
Exceptional
26 Dec 2022
Julio
Staff, both at Reception (Alejandro and Naiara), at Housekeeping (the Cuban maid was sooo hard working, friendly, kind and knowledgeable)
Also at the roof top Joanna was excellent
Leisure Partner
10/10
Exceptional
21 Dec 2022
Marianne
It is perfect situatet! Shopping, eating!
Leisure Friends
10/10
Exceptional
20 Dec 2022
Antone
Had some reservations issue leading to double billing but was quickly remediated. Thank you.
Leisure Family
8/10
Excellent
11 Dec 2022
Nazar
Lovely new hotel
Staff very pleasant and helpful
Room good size and well equipped
The only let down is the breaks
Dry limited variety
No fresh vegetables IM’s fresh tomatoes fresh cucumbers, olives etc
Limited variety in warm food
Leisure Family
10/10
Exceptional
02 Dec 2022
Ariel

A good new hotel in the center.

A good new hotel, clean but small rooms. Great location. A bit noisy in the evening. Paid parking is extremely challenging to use, both its location and size.
Partner
8/10
Excellent
02 Dec 2022
Gordon
This is a lovely hotel that is typical of the AC by Marriott brand.

There is a lovely roof terrace and pool. However, drivers beware that the hotel's car park is unavailable to guests as it is \"too small\" according the hotel's staff and they recommend you park 800 meters away from the hotel.
Leisure Self
8/10
Excellent
30 Nov 2022
Lynn
Service at restaurant amazing. Irish lady there was the best! Construction going on next door manager and front desk staff were very unhelpful.
Friends_and_family Family
10/10
Exceptional
26 Oct 2022
Iain

City Centre Hotel

Lovely hotel with great service and English peaking staff in the centre of Santa Cruz. Could not ask for a better location.

The only grumble I have is that two paper cups placed out for self-service tea/coffee in my room were dirty. They both had traces of a dark liquid (chocolate or coffee) in them and one had a pubic hair, which is disgusting. Also, housekeeping only emptied the bin once in three days.
Business
10/10
Exceptional
26 Oct 2022
Odette

Great Business Stay

The hotel was very well located for my stay. Staff were very friendly. Roof top bar and restaurant were excellent; the octopus and hamburger were fantastic! My only complaint was that it took over 30mins in the checkout line as there was only one staff member - there should be a fast check-in option. I was late to my meeting because of this.
Business
8/10
Excellent
10 Sep 2022
Gulabrai
Goog
Friends_and_family Family
10/10
Exceptional
29 Aug 2022
Kaj
Great friendly helpful person at reception and other staff working the bar was super helpful with travel recommendations and things to see. Highly recommend
Friends_and_family Family
8/10
Excellent
25 Aug 2022
Michael
New, very functional hotel. Very clean. Good breakfast. No view. Experience is more like a business hotel than a tourist property. Right next to the port, Plaza Espana, and the main shopping streets. For longer stays, it would be nicer to be in the old town of La Laguna, just a few miles away.
Leisure Partner
10/10
Exceptional
14 Jul 2022
Eduardo

Fantastic stay in Tenerife

Great stay !
Self
8/10
Excellent
12 Jul 2022
Verified traveler
Other than the parking issue , there is no problem
10/10
Exceptional
15 May 2022
Margaret

Noisy

The hotel was beautiful. The room was bright and modern. The down side was the noise coming from a rooftop party across the street till about 4 in the morning. So no sleep . I would stay there again but not on a Friday night.
Friends_and_family Family
8/10
Excellent
04 May 2022
Gaetano
I like the room, the pool last floor and be very close to everything
I didn't like the bar with loud music until 1 am in front of the hotel. Do something !!!!
Leisure Partner
10/10
Exceptional
28 Mar 2022
Mark
I liked the location.
Leisure Family

Location & surroundings

Ac Hotel Tenerife By Marriott
Calle Candelaria 31, Santa Cruz De Tenerife, Spain

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Ac Hotel Tenerife By Marriott

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