Name: Atlantico Centro
Address: Del Castillo, 12, Santa Cruz, 38002, ES

10/10

Exceptional

22 Jun 2026

Benjamin

Simple place in the city centre, vert close to cruise terminal

Partner

8/10

Excellent

07 Jun 2026

Elsa

Friendly reception staff. Basic accomodation in the centre of Santa Cruz. No Aircon but the ceiling fan worked surprisingly well.
Only downside was the very noisy cleaning staff chatting in their office on the floor below from 8am.

Self

10/10

Exceptional

19 May 2026

Billy James

Centrally located (nearby to Teatro Guimerá station), clean and comfortable. Can get a bit noisy (as expected in a city centre location) so earplugs may be advisable, but had great sleep every night nonetheless. If I return to SC in the future, I wouldn’t hesitate to stay here again!

Self

10/10

Exceptional

26 Apr 2026

Rodolfo

Very satisfied

Partner

8/10

Excellent

18 Apr 2026

Maria Luisa

It is located in the best area in Santa Cruz, close to all main sightseeings. The rooms are a little bit outdated. Staff is really nice and attentive.

Self

10/10

Exceptional

19 Feb 2026

michelle

staff was very kind

Family

4/10

Poor

14 Jan 2026

Lynne

The bed was brick hard, one pillow which was very poor. The noise all through the night was horrendous. We did not sleep at all.

Friends_and_family Friends

4/10

Poor

09 Jan 2026

Susan

Excellent location. Very noisy hotels, guests shouting, slamming doors, singing into the small hours and nothing done about it.
Fridge very noisy, one very thin pillow each and hot water practically non existent in shower

Partner

10/10

Exceptional

24 Dec 2025

vince

Room clean. Perfect for my stay

Self

8/10

Excellent

12 Dec 2025

Diosdado Sr.

Good

4/10

Poor

10 Dec 2025

Christoph

Das Hotel ist alt und heruntergekommen. Die Möbel sind stark abgenutzt. Laut und sehr hellhörig. Den Schlüssel muss man immer an der Rezeption abgeben jeder könnte kommen und ihn nehmen / abholen. Sehr unsicher

10/10

Exceptional

21 Nov 2025

Luc

Bel hôtel bien géré propre et confortable avec un personnel à l'accueil aimable. Une bonne surprise pour un hotel économique je reviendrai pour passer plus de temps à visiter tenerife. Merci

Self

10/10

Exceptional

05 Nov 2025

Carmen

Great staff and super available

10/10

Exceptional

01 Nov 2025

Julian

Central location, value for money, clean room. Perfect for a couple of days exploration of Santa Cruz.

8/10

Excellent

11 Oct 2025

François

Toujours bien

Partner

10/10

Exceptional

22 May 2025

Denis

Gracias, maravillosa estancia.

El hotel está muy céntrico, puedes acceder a el caminando, tienes restaurantes, tiendas y zonas turísticas muy cerca. A 10min de la playa las teresitas en autobús, a 5min a pie del mercado nuestra señora de África. El hotel bastante limpio, la habitación bastante amplia. pensaba que no iba a tener limpieza en la habitación pero resultó que si. Tiene una neverita pequeña para colocar cositas de refrigeración, agua caliente, cama super cómoda con almohadas cómodas también.

Friends_and_family Family

8/10

Excellent

12 Dec 2024

Jacqui

Just stayed one night before getting airport bus. Great central location & had room overlooking a courtyard so quiet at night. Desk staffed 24/7. Room clean & comfortable with ceiling fan & fridge. But no hair dryer & only 1 big & 1 small towel in a double room ( booked for 2) and no breakfast available ( although I think they would deliver something to your room).

Leisure Partner

8/10

Excellent

02 Dec 2024

Joseph

Location good

Great location if you want to be in the middle of the night life

Self

10/10

Exceptional

14 Nov 2024

Kimberly

Enjoyed my stay. Staff were very friendly and super helpful.

Leisure Self

10/10

Exceptional

19 Apr 2024

Ida

Muy bien ubicado..limpio..excelente atención en el front desk..fácil para caminar a los distintos lugares que quieras ir dinner.shopping..cafe y panaderías..bella área..lo sugiero ♥️

Leisure

10/10

Exceptional

01 Mar 2024

Roman

Friendly

Perfect, walking distance from the port, shops, restaurants and stores, very friendly front desk people

Friends_and_family Family

2/10

Poor

02 Feb 2024

Grzegorz

Nightmare

Nightmare started when I saw Cockroaches, first in the bathroom under toilet paper, then in the bedroom. Large and small. Old and dirty beds.

Friends_and_family Family

8/10

Excellent

31 Dec 2023

Viviana

Great quality/price ratio

Very central, quiet and very convenient. I went back :)

Self

4/10

Poor

21 Dec 2022

Emma

It was tired, old fashioned, broken furniture and dirty. Wouldnt stay again

Leisure Partner

8/10

Excellent

16 Dec 2022

Ted

I like the fact that Santa Cruz is a real city where local people live and work and go to school, and not only for tourists; a good mix.

I wanted to iron a shirt and was surprised to learn that they did not have a single iron anywhere in the hotel.

Leisure Self

10/10

Exceptional

05 Oct 2022

Susan

As advertised, the 8th floor apartment was clean and spacious with an incredible view from the large windows and the corner balcony. The four of us slept well in the queen bed and 2 single beds that we requested. The staff was especially helpful in assisting us with checking-in later than we had anticipated.

Leisure Family

8/10

Excellent

12 Jun 2022

Lynn

Value for money

Part of our stay I was on my own (husband in hospital) and I felt very comfortable and safe here. Everyone very friendly. Although furniture was very tired and on the small side it was very clean and the water always very hot. The fan on the ceiling hardly made a change as not much air gets into the room, an air conditioning unit would be perfect. But, for the price we paid we couldn’t really complain.

Partner

8/10

Excellent

14 Feb 2022

John

Great location and great price. I recommend this hotel.

Leisure Self

2/10

Poor

14 Jan 2022

Mark

Not nice

Wifi not working. Window unusable as there was a disgusting canvas shade a few inches outside, which stank of smoke so strongly it filled the room. Hence zero ventilation and no aircon. Also no access to terrace as claimed. No fire safety information in the room. Very dodgy electrics, eg. Appliances requiring an earth fitted to two-pole sockets, RCDs rated at 220v rather than 230v. I know it's cheap, but just don't bother

Self

8/10

Excellent

01 Feb 2020

Carl M

It was nice but the elevator was old

It was nice but the elevator was old

Self

8/10

Excellent

22 Jan 2020

R. G

Convenient but a little tired.

Conveniently located for walking to shops in the beautiful Tenerife capital. Hotel needs refurbishing. Everything worked ok. We stayed in January when temperature only 21’C but still found the room very hot despite having the window open. There was only a ceIling fan which was ineffective Temperature in Summer can get to 40’C so A/C essential. Bed was very hard. No toiletries- bring own. Wi-fi was useless even on roof terrace 100 m from a mobile phone tower. Download was 0.2 Mb and basically did not work. Staff friendly. Breakfast included was adequate but are plenty nearby cafes including a smart McDonalds

Partner

4/10

Poor

14 Nov 2019

Verified traveler

We were on the 5th floor and there was a lot of street noise that kept us up most of the night. Beds were not comfortable. No parking. No shampoo in the shower or cream rinse. Just a crummy place!!

Business Partner

10/10

Exceptional

22 Feb 2019

Verified traveler

Surprisingly good for modest price

I only booked Atlantico when I arrived in Santa Cruz, and it was the only hotel available in the centre. Although not 4 star, the hotel was very good for the modest price. The room was a good size, the breakfast, the open area on the 6th floor, and the wifi were all good. The location couldn't be better.

10/10

Exceptional

22 Feb 2019

Verified traveler

Surprisingly good for modest price

I only booked Atlantico when I arrived in Santa Cruz, and it was the only hotel available in the centre. Although not 4 star, the hotel was very good for the modest price. The room was a good size, the breakfast, the open area on the 6th floor, and the wifi were all good. The location couldn't be better.

4/10

Poor

12 Feb 2019

Colin

Cheap place, not very comfortable

Paper thin walls, no internet in room, no toiletries supplied. Nice area in centre of town, and breakfast on the roof terrace was good. Credit card machine didn't accept foreign (non-Euro) cards, had to pay in cash. Staff were friendly though.

8/10

Excellent

28 Jan 2019

Verified traveler

Rooftop breakfast was excellent and very pleasant space. Busy,busy street but pedestrian only. Too much smoking everywhere.... TV tiny and in Spanish only.

Leisure Partner

8/10

Excellent

31 Oct 2018

Mike

Very convenient position for shops restaurants etc.

6/10

Pleasant

19 Apr 2018

Verified traveler

Hotel was in a very convenient location. Enjoyed breakfast on the terrace.

8/10

Excellent

09 Mar 2018

carmen

Cheap and cheerful

Great location, amazing breakfast and friendly staff make this a good choice if you want to be in the centre of Santa Cruz at a very reasonable price. This is not a chain hotel and the rooms are quirky and not the height of fashion, but the space is good, shower was hot and powerful, bed could have been more comfortable but was fine for a couple of nights.
The terrace on the eighth floor where breakfast is served is lovely and peaceful, there is free WiFi available here all day.

Partner

8/10

Excellent

24 Jan 2018

Edwin

Very convenient

Good location

8/10

Excellent

20 Jan 2017

S O UK

Nice hotel on a shopping street.

Nice hotel, clean and well decorated room and outside it. Staff were polite, helpful and spoke English. Roof top where breakfast is served has a good view. Hotel on a shopping street, restaurants, ferry, sightseeing bus point very close. €20 by taxi from the hotel to the South Airport.

What l didn't like:

No Wi-fi in rooms.

The bed was very uncomfortable with an over used mattress. Wire or Springs sticking out and into the body. Felt back pain from 3 days of sleeping on it. I even had to turn the mattress over. It made no difference. I dreaded going to bed.

Noise till very late from shopping street comes into the room.

6/10

Pleasant

11 Jan 2017

Verified traveler

Charming hotel in the heart of Santa Cruz

Hotel Atlantico is simple, no-frills city hotel at wonderful location in the main pedestrian street of Santa Cruz. I particularly liked the roof-top terrace on 8th floor of hotel with amazing views of the city and the Atlantic ocean. Lady who served breakfast was lovely and so sweet to all guests, she remembered what each guest preferred to eat and what kind of coffee guest likes. Hotel is definitely excellent value for money deal.

Family

4/10

Poor

28 Dec 2016

Verified traveler

Hotel is in a very central part of Santa Cruz. No parking so a bit complicated if using a car. Wifi is free, but works at the top floor terrace only.

Partner

8/10

Excellent

28 Dec 2016

Verified traveler

The staff was friendly. The area is ideal. The wifi only works in the terrace. In my room I could barely reach my normal cellular service.

8/10

Excellent

07 Dec 2016

Tony

Decent hotel right in the shopping area

Spent a couple of nights there. The hotel is close to several decent restaurants and ideal if you just want to relax.

8/10

Excellent

22 Nov 2016

Harry

Excellent Value for Money Hotel

Thoroughly enjoyed my stay. The hotel was exactly what I was expecting and was excellent value for money. I will stay again the next time that I come over.

8/10

Excellent

27 Jan 2016

David

City Centre Value

A modest city centre hotel at a great price. Nice terrace on the roof for breakfast. I was given a compact double instead of just a single, pleased with that. I visited on marathon weekend (not that I ran it!): three minutes jog to the start line.

6/10

Pleasant

21 Jan 2016

Stephen

Good but basic

The room was basic and quirky but clean. O K for overnight or 2 night stay. Breakfast was fine. overall value for money. Close to all amenities but bit of a trek from taxi drop off to hotel.

Partner

8/10

Excellent

11 Jan 2016

Sue

Central Santa Cruz

Very comfortable, central, and lovely staff.
South-facing roof terrace for breakfast and open for reading all day. Only tables and chairs, though - not a place to sunbathe. Rooms facing the street can be noisy; mine was at the rear, and had no view - I couldn't even see daylight.
The breakfast was disappointing - cheap white bread for toast, tinned fruit, carton orange juice and gluten-free yoghurt, although warm hard-boiled eggs were nice. Breakfast is served from 7.30 'til 10.00, and charming waitress service. Everyone was very quiet and respectful, mostly reading the papers. Most people seemed happy with the food, I should add.
I had a lovely stay, and could smoke in the room if I wished.
Santa Cruz doesn't attract British tourists - a few Germans, but mostly Spanish, and mostly singles at this hotel. A large single room with a double bed is a luxury. Cold drinks available from reception 24 hours, but no coffee-making facilities, so take a travel kettle if you need to.
Overall, a lovely stay.

10/10

Exceptional

23 Sep 2015

Victor

Convenient and well located

Small hotel... very nice. Great view from the terrace. I would return.

Partner

10/10

Exceptional

11 Jan 2015

Verified traveler

Great place

Perfect location. Very helpful staff. Great breakfast on the roof terrace. Couldn't fault it.

8/10

Excellent

10 Nov 2014

Amanda

Good location

Staff was pleasant and the breakfast was generous. Good location, close to the port terminal, the bus terminal, and the trolley to La Laguna. The TV in my room made a high pitched noise, but I simply unplugged it.

10/10

Exceptional

28 Feb 2014

Phil and Kate Wall

Hotel Atlantico

It was a very pleasant stay in a quirky hotel in the very centre of Santa Cruz. Ideal location for independent travellers

Family

10/10

Exceptional

24 Jan 2014

Alison

Nice hotel in great location

This hotel is in a great position on a pedestrian street with lots of shops, cafes and restaurants nearby. The roof terrace where breakfast is served has great views over Santa Cruz.

6/10

Pleasant

16 Jun 2013

JDW

You get what you pay for

I will start my review by saying that this is clearly a budget hotel. For the price you get a decent room, maybe a little smaller than I'm used to, but it was fine for a 1-Bedroom. The room itself wasn't dirty, but very outdated, and there were mirrors everywhere (Clearly to give the impression the room was larger) but it was still cozy. The location of the hotel was great if you're looking for a hotel right in the city-center, although the downside of this was the fact that on the weekends it tends to get very loud, so my advice is to bring a pair of earplugs with you, as for myself, without them I wouldn't have been able to sleep during the final nights of my stay. Moving onto the service, the personnel were very helpful and kind, great service! The breakfast was a highpoint, the views are really great (rooftop terrace breakfast) although the breakfast choice wasn't very vast (I had coffee/hot chocolate+toasted sandwhich+egg+fruits+yoghurt+juice). Finally let me just say that GOOGLE MAPS' location of this hotel is completely wrong, I actually had to go around and ask local shops where the hotel was because google maps said it was 3 blocks away... It's actually located a few steps away from McDonalds near the \"Plaza de Espana\". Did I enjoy my stay? Sure, it's not a hotel where I'd want to stay the whole day, it's just a place where you sleep. Do not plan on visiting this hotel if you plan on staying inside it the whole day, the city has a lot to offer.

8/10

Excellent

01 Jan 2013

Adrian

very good location

I enjoyed my stay there, the only problem I found was that the wireless internet was not working

8/10

Excellent

05 May 2026

Alberto

Está muy bien situado.
El mobiliario y todo en general es antiguo pero correcto Para lo que necesitaba suficiente.

Self

8/10

Excellent

03 Apr 2026

Tor Olav

God beliggenhet. Hyggelig resepsjon.

Self

8/10

Excellent

27 Jan 2026

Rafael

Todo estupendo. Lo único, deben publicar un número de teléfono para contactar antes de la llegada, por ejemplo para informar hora aproximada de check-in, o preguntar si se puede ampliar la estancia, etc. Llegar así a ciegas, sin poder contactar por teléfono, porque no lo cogen, puede ser una experiencia un poco desoladora. Recuerden que a algunos huéspedes, principalmente mayores, nos gusta más una rápida respuesta al teléfono que enviar un mensaje en la plataforma, que llegará, y contestarán a tiempo, a lo mejor... o no, como fue el caso esta vez.

8/10

Excellent

12 Jan 2026

Alexander

Das ein und aus Checken vom Hotel war super einfach
Das Hotel liegt super central
Das Zimmer war sauber, leider sehr dunkel.
Terrasse auf dem Dach mit Tischen und Blick auf den Hafen..
Würde das Hotel nochmal buchen.

Business Partner

10/10

Exceptional

06 Jan 2026

Klaudiusz

Das Zimmer war sauber und das Personal war sehr freundlich.

Leisure Family

4/10

Poor

20 Dec 2025

Lill-Jana Vandmose

En mand forsøgte længe at komme ind på vores værelse til os om natten. Der blev rodet med låsen og vi råbte op for at få ham til at gå væk. PPPersonalet i receptionen var ret ligeglade og oplyste,

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Frank-Dieter

Zimmerservice perfekt, alle 2 Tage neue Handtücher. Rezeption 24h. Fenster zum Innenhof geht wohl nicht anders. War OK

Leisure Self

8/10

Excellent

25 Nov 2025

wim

Vriendelijk, proper en indrukwekkend dakterras!

Partner

8/10

Excellent

23 Nov 2025

DEBORAH

Todo bien

Leisure Friends

8/10

Excellent

05 Nov 2025

Theresa

The room was clean and comfortable, check in was quick and pleseant

Self

2/10

Poor

31 Oct 2025

RAUL ALBERTO

En realidad, me encuentro disconforme con el trato recibido por parte de Expedia debido a la falta de atención hacia el problema con mi reserva.

El 19 de octubre de 2025 realicé una reserva para los días del 2 al 4 de noviembre de 2025, por un importe de 125,10 €, y se me asignó el número de itinerario 73278621184604.

Por motivos médicos —que fueron la razón principal de mi viaje y estadía en Santa Cruz de Tenerife—, el 22 de octubre tuve que adelantar mi viaje y, en consecuencia, modificar mi reserva en el Hotel Atlántico Centro, ubicado en la calle Castillo 12, Santa Cruz de Tenerife. Realicé la modificación directamente desde la interfaz de la página web, sin inconvenientes, cambiando la estancia a las fechas del 27 al 30 de octubre.

Sin embargo, en lugar de cobrarse únicamente la diferencia correspondiente a un día adicional, se me realizó un nuevo cobro por 192,60 €.

Tras notar esta situación, comencé a comunicarme con Expedia. El personal me informó que estaban intentando contactar con el hotel, pero que no habían logrado respuesta y que no podían gestionar el reembolso, pues éste dependía del establecimiento. Al llegar al hotel y explicar el caso, me confirmaron que nunca recibieron el pago correspondiente a la primera reserva y que el reembolso debía gestionarlo Expedia.

Por todo lo expuesto, solicito que se proceda al reintegro del importe cobrado indebidamente a la mayor brevedad posible. Agradezco de antemano su atención y pronta respuesta.

2/10

Poor

11 Oct 2025

Yessica

La ubicación bien ( perfecta) el alojamiento habiación que nos asignarón fatal deprimente, sin ventilación, no entraba luz y era un horno.

2/10

Poor

11 Sep 2025

JOSÉ

Lo mejor es la ubicación. Lo peor la suciedad, el calor y la falta de ventilación. A esto debe añadirse la falta de educación de alguno de los recepcionistas.

Family

6/10

Pleasant

01 Dec 2024

JESUS MARIA

Todo estupendo menos el colchón

6/10

Pleasant

08 Nov 2024

Magnus

You get what you pay for

Inget varmvatten i duschen

Self

6/10

Pleasant

13 Oct 2024

Angels

Potrebbero fare molto di più vista la loro posizione
Non è conveniente per la struttura rifiutare richieste al banco favorendo così le prenotazioni online con conseguente pagamento di commissioni molto alte

Leisure Friends

6/10

Pleasant

15 Sep 2024

JOSE ANTONIO

Todo bien, bueno, bonito y barato al ser en pleno centro Santa Cruz, la única pega q le pongo es q las almohadas son un poco duras y me gusta blandas

Leisure Partner

6/10

Pleasant

08 Sep 2024

Domenico

Buono per soggiornare. Camera familiare a due letti matrimoniali e frigo.

Leisure Family

2/10

Poor

20 Apr 2024

Angelica

Las colchones muy viejos y se saltan los resortes, nada de informacio haserca de como tomar transporte,,personal sin ganas de trabajar

10/10

Exceptional

26 Mar 2024

Consuelo

Bien

Leisure Partner

10/10

Exceptional

08 Feb 2024

Oscar

Hotel céntrico para visitar Santa Cruz

Hotel super centrico para visitar Santa Cruz en la calle principal, la terraza de arriba es super chula!

Self

8/10

Excellent

23 Jan 2024

Stefan

Vistelsen på Hotell Atlantico , Santa Cruz

Ett utmärkt hotell (för priset) med fantastiskt läge.Städningen sköttes mycket bra.

10/10

Exceptional

05 Jan 2024

Verified traveler

Amazing stay

Good location, everything is in walking distance. Clean and big rooms! Shower especially was really nice, big, hot water and the water pressure was better than usual in hotels!

Self

8/10

Excellent

29 Oct 2023

Giovanni

Personal de 10 y por su precio y ubicación me parece una opción muy a tener en cuenta

Business_and_leisure Friends

10/10

Exceptional

26 Sep 2023

Brigham Legrand

PERFECTO

Leisure Partner

4/10

Poor

04 Sep 2023

Noelia

La ubicación del hotel genial pero necesita una reforma las instalaciones estan obsoletas y muy antiguas, para estar en el centro de la capital .

8/10

Excellent

18 Aug 2023

DESTEE

Hébergement bien situé. Commerces, restaurants, station de bus et lieux à visiter à proximité. Très appréciable le frigo ainsi que la terrasse.

Leisure Family

8/10

Excellent

06 Jul 2023

Sergio

Muy bueno

Leisure Partner

6/10

Pleasant

11 Jun 2023

Andres

Faltaba un pco mas de limpieza y de arreglar o mejorar los muebles, tambien las habiataciones eran oscuras, solo un enchufe para toda la habitación.

8/10

Excellent

02 Jun 2023

J

La Habitación aunque tenga ventilador en el techo, hacia mucho calor ,bochornoso y eso que la entrada fue a las 20:00 hora el personal de recepción , muy agradables tanto la chica de la tarde como el chico de la mañana ,pero en general está aceptable

8/10

Excellent

29 May 2023

Odalys María

Todo bien, solo un fuerte olor a químico al entrar a la habitación, no se si es porque están en remodelacion y sera algún químico que utilizan del resto todo bien

8/10

Excellent

22 May 2023

Enma Eugenia

No me gusto que no tiene un comedor para un simple desayuno, y de resto esta bien para un viaje relámpago,

Business Family

2/10

Poor

28 Apr 2023

Maria de loreto

Nada

Leisure Partner

6/10

Pleasant

22 Apr 2023

JOSE LUIS

Si no tienes otro sitio te puede servir para salir del apuro

Business Self

10/10

Exceptional

11 Apr 2023

Sergio

Mucha tranquilidad y excelente atención en recepción

Leisure Self

4/10

Poor

08 Apr 2023

EDVALDO

En la hora de la resevación ecia que; habia cafe de lña mañana como cortesia.Y no habia ni pago ni de cortesia.

6/10

Pleasant

14 Feb 2023

Kathrine

Eldre hotell med gamle møbler, men rent og pent. Veldig lytt, både lyd fra gaten og inne på hotellet. Fin beliggenhet.

Leisure Friends

8/10

Excellent

13 Dec 2022

Agustín Alberto

Ubicacion y limpieza

Business Self

2/10

Poor

11 Dec 2022

Jorge

El alojamiento está muy muy malo, para el precio es bastante caro. Esta desgastado, descuidado, sucio. El personal amable. De resto nefasto

Leisure Family

6/10

Pleasant

25 Sep 2022

Manuel

No me aloje en el echaron para atrás la reserva no se porque

Family

10/10

Exceptional

12 Aug 2022

Juan

Las habitaciones eran acogedoras

Leisure Friends

2/10

Poor

16 Apr 2022

Paula andrea

Horrible las habitaciones

8/10

Excellent

10 Feb 2022

Sven

Ok Hotel sehr zentral

Gutes Hotel sehr zentral. Etwas aeltere Einrichtung aber sonst ok. Keine Seife und musste das kleine abgepackte Duschgel nehmen von daher Punktabzug. Fernseher so gross wie mein Handy.....

Self

10/10

Exceptional

06 Feb 2022

Alfredo

Céntrico

Bien, el personal amable y el sitio bien, esta en el mismo centro de santa cruz, por lo que es dificil el aparcamiento, pero hay un parking cerca con la opcion de multientrada 24 horas por 11 euros o 7 euros si te das de alta en su app

Self