Name: Hotel Escuela Santa Cruz
Address: Avenida De San Sebastian, 152, Santa Cruz De Tenerife, 38005, ES

8/10

Excellent

15 Jun 2023

Verified traveler

HOTEL MUY RECOMENDABLE

Este hotel es uno de los mejores hoteles de Santa Cruz de Tenerife. Mi ultima estancia fue del 30/5/ al 8/6/23. Las habitaciones y los baños son amplios y muy cómodos aunque alguna de las habitaciones standard necesitan un poco de renovación.
Puntos a mejorar es el desayuno creo que la variedad de la comida no es tan buena como antes, como la fruta por ejemplo. La comida del restaurante es buena.

El servicio de recepción al cliente es excepcional. Quisiera agradecer las atenciones que siempre he recibido por parte de Noelia, siempre con un trato muy agradable y eficiente. Muy buen hotel lo recomiendo.

Partner

10/10

Exceptional

31 May 2023

annette

There is nothing I did not like.
Excellent hotel !!!

Business Partner

10/10

Exceptional

06 Apr 2023

Vincent

I would be happier to see a kettle in the room so I can have warm water. Everything else is great. I enjoy its spacious and hoe the hotel and room are designed. I love the bed and pillows, which made me very comfortable.

Leisure Partner

10/10

Exceptional

05 Apr 2023

Louisa

Better than expected.

Friendly welcome, speedy check in. Fresh room with updated decor, shower and bath. Everything I needed for a flying visit.

Self

2/10

Poor

16 Feb 2023

Ali

Stay away of this hotel.
This is a pure no sende place. not worth any penny very bad services. Hotel manager Miguel gave us even a more bad influence about the hotel and the island itself.
We thought we will land with friendly and happy environment and not people who see the tourists just like a dollar bills .

Business_and_leisure Family

8/10

Excellent

25 Jan 2023

IAIN

Pre cruise stay

Nice hotel and nice staff

Partner

10/10

Exceptional

02 Oct 2021

Roy Alexander

Had 1 night at the hotel, and the staff and accommodation was outstanding

Business

10/10

Exceptional

28 Jan 2021

Wayne

This is a hotel trade training hotel.
The service is excellent as you would expect.
As long as you don’t mind young staff who are well supervised it is a great place to stay
We went half board and the food was fantastic
The rooms are dated but spotless.

Partner

8/10

Excellent

10 Jun 2020

Wayne

anothev one night stay

Great staff
Out dated rooms could do with a refresh but very clean
Good food and no rip off bar prices

Partner

8/10

Excellent

12 May 2019

Verified traveler

Decent hotel in Santa Cruz

Really liked the fact that this hotel is an old school. The common spaces are great; especially the indoor planting and main staircase. However the aircon was weak, the lift didn't work on the day we arrived, and the rooms could do with a refurbishment. That said, I would stay again and would recommend as a nice place for your stay in Santa Cruz.

Partner

8/10

Excellent

08 Feb 2019

James

Back to school night

As the name implies, this is a “school hotel”. People there are learning how to serve in, and manage hotels. They try very hard to please their guests under the direction of mentoring staff. We found it to be very pleasant. The room was spacious clean and quiet, the bed comfortable, the price very reasonable. Food was not a strong point, but we would stay there again!

Partner

8/10

Excellent

22 Jan 2019

Verified traveler

The hotel arranged parking .The room was clean and bed comfortable

10/10

Exceptional

27 Dec 2018

Verified traveler

Excellent hotel. Highly recommended

Family

8/10

Excellent

14 Dec 2018

A.

The hotel was very nice, we really enjoyed our room..The only negative detail I can think of was a bit of a cultural clash. We came from Mexico and right in front of our room there was a large painting of a Spanish conquistador killing/ degrading an indigenous person. It didn't make us feel very welcome.

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2018

Verified traveler

Nice hotel, clean and comfortable more that what we expect

10/10

Exceptional

25 Sep 2018

Jinny

The staff was so nice and helpful, the rooms very spacious and modern, the location was perfect right in the middle of the city. We enjoyed the pool with our 4 yrs old son and the restaurant food was excellent and very well priced. We will definitely be back!

8/10

Excellent

02 Jun 2018

ora

good hotel we enjoy staying

Partner

8/10

Excellent

26 Apr 2018

Verified traveler

I loved my stay here

I was told that this city is NOT a tourist area. BUT for my needs, it was perfect. I could walk downhill to city center and bus station and malls and the breakfast was superb. You can hail a cab to go to airport right in the street, and ALL the staff were superb.

8/10

Excellent

22 Jan 2018

Snellbydate

Ok for price

Hotel staff could not tell us where a red we were looking for was and then told us wrong Room lacked character and needed a bit of redecorating Gd buffet breakfast and gd position for town centre

10/10

Exceptional

02 Jan 2018

Angela

Great value

The hotel is an amazing value! One of the reception staff is quite slow when it comes to service but everyone else at the hotel is amazing and very accommodating. Love the place, will be back again. They even have dance lessons on the terrace some nights!

Family

6/10

Pleasant

06 Oct 2017

Arribas

Not a 4 star hotel

Room very humid, all the time with the air condition on, the pillows so hard that in the morning we have a very painful back. I need to ask to change cloth’s bed after 3 days that in a 4 star hotel......Need to change curtains
Breakfast nothing special.
Room big, bed good, and free parking by the hotel

Partner

10/10

Exceptional

27 Apr 2017

Héctor

It was amazing

Partner

10/10

Exceptional

15 Feb 2017

Rich

Good quality well run hotel.

The hotel was well run and everything we wanted worked satisfactorily.

2/10

Poor

10 Jan 2017

aiysha

Doesnt live upto its name

Staff not so helpful, management is poor even though hotel occupancy approx. 50%. Bed was old, room infested with bugs, cleanliness is poor, quality of furniture is poor, no remote to tv, no kettle in room. Management cant decide between themselves of what they are giving free or complimentary. Bad hotel

6/10

Pleasant

12 Dec 2016

Stephen

Wont be back.

Having to pay for wifi in 2016 is annoying. Having to pay for towels is UNBELIEVABLE.

Partner

10/10

Exceptional

04 Dec 2016

Vincent

Central location and free parking.

Partner

8/10

Excellent

15 Nov 2016

Sheena

Suitable short break hotel

Short stay. We were disappointed by Santa Cruz as a capital city. Hotel was in reasonable walking distance of the town. We would have liked to have had tea/coffee making facilities in room. The television programmes were next to useless for English speaking guests. Breakfast lacked a cereal suitable for diabetics, but was otherwise ok for continental type.

Partner

10/10

Exceptional

21 Sep 2016

Rob

Competitively priced and good size

Hotel was excellent. Very reasonably priced and large rooms. Staff were helpful and spoke good English. Local area is not a tourist hotspot which makes it far better for enjoying the local culture and food.

Family

8/10

Excellent

29 Feb 2016

Harris

Great Business Hotel

This is an outstanding BUSINESS Hotel. They know absolutely NOTHING about ANYTHING to do with tourism, so do not ask. They are friendly and try to be helpful but tourism is not their \"thing\". The hotel is located across from the stadium and there is nothing to see in the neighborhood- again it is for business not touring. Great place to stay though and I would stay there again albeit forearmed with all my tourist needs handled.

Partner

10/10

Exceptional

21 Feb 2016

Stephen

Great hotel to see Santa Cruz

The hotel is a short walk uphill from Santa Cruz center but not far at all. Lovely hotel which is good value compared to others as we stayed for Carnival weekend. Its right beside the football stadium so easy to find. The Pool area is lovely so would definitely recommend this hotel

Family

10/10

Exceptional

01 Feb 2016

Patricia

excellent in all respects

We stayed for 14 nights in January & thoroughly enjoyed it. The Hotel was light & spacious & beautifully furnished. The food in the restaurant was of a very high standard & not expensive. An easy walk to the Ramblas or the shopping area as well as to the sea. Would thoroughly recommend.

Partner

6/10

Pleasant

08 Jan 2015

Allen

On the fence!

Visiting hospital due to family emergency. Booked this hotel as was a short taxi ride away. Rooms very modern and clean. Hotel tired in parts. Quality of service very basic, not enough information available. Very disappointed with 'manyana' attitude. Football stadium directly next door, on busy road but 15 min walk to town centre. Restaurant opens late in the evening so very tying. Wouldn't recommend.

Family

8/10

Excellent

26 Jan 2013

BEC

Comfortable hotel

A pleasant hotel about 10/15 minutes walk from the centre. Good underground parking (free). The hotel seems to function as a training school (as the name suggests) and there are plenty of staff around. We dined in the first night but were the only ones and therefore went out on other nights (taxi to town 2.75 euros). Food was good but on our own there was no atmosphere.

Partner

8/10

Excellent

05 May 2026

Kiira

Ystävällinen henkilökunta. Huone oli iso ja siisti. Aamiainen hyvä. Hyvä sijainti, rauhallinen, mutta lähellä kaikkea.

Partner

8/10

Excellent

05 Jan 2026

Birgit Merete Bjerregaard

Dejligt stort værelse med bløde senge. Rent, men gulvet trængte til vask.

10/10

Exceptional

05 Nov 2025

Christopher

Das Zimmer war wirklich toll. Sehr sauber. Komfortables Bett, frisch duftende Handtücher und Bettwäsche.
Frühstück war sehr umfangreich. Sportraum besser als erwartet.
Nichts auszusetzen.

Business Self

10/10

Exceptional

18 Jan 2025

Alexander

Nice welcome. Good breakfast and dinner

Leisure Family

10/10

Exceptional

05 Feb 2024

FABRICE

Très bon séjour

Nous avons apprécié le petit déjeuner copieux. Concernant la Demi pension, nous aurions apprécié d'avoir un choix dessert différent chaque jour.

Partner

10/10

Exceptional

04 Feb 2024

Cesare

Un hotel importante. Camera e bagno molto grandi. Ottima colazione. A cena buoni prodotti cucinati molto bene, ma la quantità delle portate non ottimale

Partner

6/10

Pleasant

31 Jan 2024

Matti

Huoneen lattiat likaiset, asiakaspalvelijat vastaanotossa voisivat olla ystävällisempiä.
Sujuva sijainti ja hyvä aamiainen.

Partner

8/10

Excellent

21 Jan 2024

MARIA URSULA

Teníamos que hacer noche en Tenerife para volar temprano y elegimos este hotel, como en otras ocasiones. Es un hotel con un ambiente tranquilo y céntrico, Las habitaciones son amplias, camas cómodas y grandes. La única pega, es que la ducha no estaba muy limpia que digamos. Espero que corrijan ese problema, porque nos encanta el hotel

Partner

10/10

Exceptional

09 Nov 2023

Jan

Schöner Aufenthalt in zentralem Hotel

Schönes Hotel in guter Lage. Alles in Santa Cruz ist fußläufig erreichbar. Die Ausstattung der Zimmer ist vom Stil her etwas in die Jahre gekommen, aber gut gepflegt.

Partner

10/10

Exceptional

21 Oct 2023

maria

Siempre tengo muy buena experiencia , cada vez que me hospedo en este hotel

Leisure Partner

10/10

Exceptional

08 Oct 2023

Marie-Claude

Belle grandeur de chambre avec coffre-fort et 2 bouteilles eau dans mini-frigo sans frais! Bien apprecié!

Leisure Partner

10/10

Exceptional

17 Apr 2023

Verified traveler

Uitmuntend hotel

Zeer ruim hotel, vriendelijke service en een uitstekend ontbijt met altijd parkeerplaats in het centrum van de stad.

Partner

10/10

Exceptional

15 Jan 2023

Markus

Ein City Hotel mit anspruchsvollem Ambiente, sehr einladend mit einer tollen, ansprechenden Innenarchitektur. Wir waren hier als Familie mit 2 Kindern und auch schon als Alleinreisender und können für beide Fälle dieses Hotel empfehlen. Die Halbpension nicht verpassen - sehr tolles 3 Gang Wahlmenü mit hochwertigen Zutaten und tollem Service - am besten auf der Terasse mit Blick über Santa Cruz zu geniessen.

Leisure Family

8/10

Excellent

27 Nov 2022

louisette

Hôtel correct, un peu vieillot. Le Restaurant offre des plats originaux en lien avec l'école d'hôtellerie adjacente.
Le personnel est très attentionné.

Situé loin du centre de Santa Cruz ou se trouvent les restos, les attraits et le port. On doit marcher beaucoup pour prendre le Bus ou le train.

Leisure Partner

8/10

Excellent

30 May 2022

Luis

Me gustó: La habitación es grande, el silencio y tranquilidad.
No me gustó: Una sola persona para servir los desayunos, imposible poder atender las necesidades de los clientes.

Business Self

6/10

Pleasant

12 May 2022

Eric

Basic hotel

Het hotel was goed, maar ik zou niet weer kiezen voor deze locatie. De kamer was ruim, maar geen waterkoker bestek en koffie en thee.

Partner

10/10

Exceptional

29 Jan 2022

Santiago

Estancia de diez

Genial

8/10

Excellent

30 Dec 2021

Petra

Sehr netter Empfang

Leisure Family

10/10

Exceptional

28 Jul 2020

Verified traveler

Excelente

Habitaciones grandes y personal muy amable

Partner

8/10

Excellent

27 Jul 2020

Verified traveler

Una estancia magnífica

Habitaciones amplias y limpias. Personal muy amable.

Partner

10/10

Exceptional

27 Feb 2020

Marie-Claude

Une superbe expérience !

Je le conseille à tous. Service accueillant et souriant. Personnel prêt à vous renseigner et vous aider. Prenez le temps de vous asseoir au restaurant et de vous laisser servir par des étudiants démontrant déjà bien leurs talents ! Le menu était parfait et bien expliqué avec beaucoup d'attention et de gentillesse.

Self

10/10

Exceptional

06 Jan 2020

Felipe

El personal espectacular!!!! Especialmente el equipo de restauración: Jairo, Kasandra, Patri, Sandra, Cristian.
La comida combina y fusiona cocina canaria con internacional, muy buena elaboración y calidad.
Hotel muy tranquilo, familiar y atención muy personalizada.
Es nuestra segunda vez y repetiremos seguro!!!!

Leisure Family_with_children

8/10

Excellent

02 Jan 2020

Günni

Das Komfort-Zimmer sehr groß und modern ausgestattet. Sehr gute Betten. Uns haben ein Kaffee-/Teezubereiter im Zimmer gefehlt.
Das Essen/Halbpension hat uns nicht so zugesagt, obwohl Menüauswahl gegeben war.
Die Anbindung mit öffentlichen Verkehrsmitteln wie Bus oder Tram nicht optimal (lange Wege).

Business_and_leisure Partner

10/10

Exceptional

31 Dec 2019

BEATRICE

excellent endroit pour passer quelques jours

excellent endroit pour passer quelques jours de repos-vacances. Parking à disposition devant l'hôtel. Accueil très aimable. Calme, près du centre.
Literie confortable.
Rapport qualité-prix excellent

Friends_and_family Family

10/10

Exceptional

16 Dec 2019

Knut

Flott hotell

Fantastisk hotell! Sentrumsnært og veldig bra pesonell!!
Litt småslitt men renhold og kvalitet topp!!

Partner

10/10

Exceptional

11 Sep 2019

Enrica

Hotel agréable

Agréablement surprise par cet hotel : petit déjeuner de qualité, propre, belle chambre

Family

8/10

Excellent

27 Jun 2019

Verified traveler

Muy agradables en recepción e instalación en muy buen estado

Business Self

10/10

Exceptional

24 Jun 2019

Jean guillaume

Très bon hôtel, calme, chambre et salle de bain propre et spacieuse et personnel très accueillant et professionnel.

10/10

Exceptional

30 May 2019

Verified traveler

La experiencia fue muy postiva. mmmmmmmmmmmmmmmmmmGracias

Business Friends

10/10

Exceptional

20 May 2019

Verified traveler

el hotel es muy bonito, habitaciones amplias y camas muy comodas, la limpieza excelente

Business Self

6/10

Pleasant

17 May 2019

Verified traveler

Me gustó, la situación y el conjunto del hotel en general. No me gustó, que como hay mucha madera tanto en el suelo como paredes, está abandonada, se ven maltratadas y con una falta de conservación. Por otro lado el desayuno, un tanto justo; para lo que tenía que ser para uno hotel escuela.
El personal un tanto aséptico. En resumen no me encontré cómodo.

Business Self

8/10

Excellent

17 Apr 2019

Werner

Guter Aufenthalt

Die Lage zur Stadt ist ganz gut, die meisten Sehenswürdigkeiten können zu Fuß erreicht werden. Das Zimmer war sauber und gut ausgestattet. Der Pool war eher klein. Das Frühstück war gut, es gab allerdings keinerlei Rohkost (z.B. Tomaten oder Paprika). Der Service beim Frühstück hätte besser sein können.

Partner

6/10

Pleasant

19 Mar 2019

Betina

Gode seng, men manglede underholdning

Positivt: store værelser, rent, gode seng, flotte omgivelser, sødt og venligt engelsktalende personale, elevator, god og forholdsvis billig.

Negativt: 1-2 tv-kanaler på engelsk alle andre på spansk, måtte ikke benytte deres lille pool, sengene i ekstra værelset var på hjul som ikke kunne låses - ubehageligt når man vender sig/skal ud at tisse, intet bord men 2 sofaer.

Family

8/10

Excellent

24 Feb 2019

Verified traveler

personale professionale, gentile, disponibile. ben attrezzato, pulito. ottima posizione

Business_and_leisure Family

8/10

Excellent

19 Feb 2019

Antoni

Buena opción en Sta Cruz

Bien ubicado y con todas las facilidades

8/10

Excellent

16 Feb 2019

Manuel

Servicio de recepción muy lento

Es una pena la recepción. Para el checkin tuve que esperar +-15 minutos porque sólo había una persona en recepción y fue muy lento con el cliente que estaba antes que yo. Posteriormente volví para pedir un taxi y me ocurrió lo mismo.

10/10

Exceptional

12 Feb 2019

Verified traveler

L'hotel è vicino al centro, è una struttura moderna e accogliente. La camera era molto spaziosa e anche il bagno (interno) era molto grande e completo di vasca, doccia e bidet!
La colazione a buffet molto buona, con varietà di cibi dolci e salati, ottimamente presentati.
Personale gentile, che ha prontamente risolto un piccolo fraintendimento sulla prenotazione.
Molto consigliato!

Leisure Partner

8/10

Excellent

12 Feb 2019

Verified traveler

Lo más que me gustó fue la amabilidad del personal.

8/10

Excellent

28 Jan 2019

Karl Edvard

Deilig opphold i spennende arkitektur.

Oppholdet var svært vellykket. Greitt å parkere. Vi har bodd på Hotel Escuela på Gran Canaria og dette var like bra. Dog overrasket over at en hotelfagskole ikke har mer fokus på ernæring . Melken til kaffe var søtet( ferdig i maskinen), også müslien var søtet ( honning, skjokolader Corn flaks etc) Bare hvitt brød ,. Maten i spisesalen var meget bra.

Partner

8/10

Excellent

14 Jan 2019

Verified traveler

Habitacion falta una mejor insonorizacion, por la magnitud del ventanal.

8/10

Excellent

11 Jan 2019

Verified traveler

Accueil un peu froid
Hotel très propre assez austère peu chaleureux mais bien placé
Satisfaisant
Qualité /prix correct

6/10

Pleasant

09 Jan 2019

Jenny

Positive
The staff is friendly; the room is spaciousbeautiful; the hotel is spacious/beautiful; the food is good and not expensive; the center, the bus station, the harbor and the hop-on-hop-off bus stop are a 12-minute walk from the hotel. There are several night shops about a 3-minute walk from the hotel, as well. Airport North is like a 12-minute car ride. At the bus station, you can take bus 111 to Airport South (45-75 minutes).

Negative
We had a suite. There was something wrong with the TV in the living room. So we refrained from using it. There was nothing wrong with the TV in the bedroom, but all channels were in Spanish.
The first day, we had a few channels that broadcast popular movies, but then they suddenly went black. I think these channels were deliberately blocked. In that case, block them before the guests move into the room. We thought there was something wrong with the TV.
In the bathroom, we had a fitness bike, but it didn’t work either.
The last night, I found 2 long hairs (black and light brown) on my bed. The bed was nicely made and the hairs were under the duvet. They were on the bed (not the duvet), slightly lower than where the pillows were. We had just come back from our trip to Fuerteventura. It was like 11pm and we were tired. We didn’t want to call someone to come make the bed again. So I scraped the hairs from the bed with a Dettol hygiene wipe. It’s hard to believe that the maid didn’t see those hairs. They had to be scraped from the bed.