Name: Taburiente
Address: Calle Doctor Jose Naveiras, 24 A, Santa Cruz De Tenerife, 38001, ES

Taburiente

Tenerife · Spain

Calle Doctor Jose Naveiras, 24 AView location

100 reviews shown

10/10

Exceptional

02 Jul 2026

Jane

Well
Maintained hotel with nice rooms and comfy beds. The shower attachment was a bit off, but I’d asked for a bath so I was fine as that was good. Nice pool area and good hotel buffet

4/10

Poor

26 Apr 2026

gloria

No assistance w luggage until heavily prompted upon checking in. Then none at all upon checkout. Taxi called was too small even though a large one to contain wheelchair was requested from the front desk.

10/10

Exceptional

23 Mar 2026

Paul

Hotel is located within a 10 minute walk of the city centre, so great for exploring on foot. Hotel is quiet and opposite a lovely park, rooms are very clean and modern. You are so close to lots breakfast and dinner places so make sure you get out and eat with the locals. Recommend public parking 5mjn walk called Rosalia.
Nice lounge area if you want to chill with beer or wine and food. Great hotel and location.

Partner

10/10

Exceptional

06 Mar 2026

Marlene

Lovely hotel with amazing buffet breakfast. Parking available with assigned spot in garage for 10€/day. (Street parking available for free… if you can find it.) On site restaurant Cayote is ok, winding there for dinner one night after original plans fell through. It’s well reviewed and prices reasonable, but food a bit bland. Despite being Saturday night, few tables in use.

Partner

10/10

Exceptional

27 Feb 2026

Lisa

Great hotel, very clean. Staff was super friendly.

Self

8/10

Excellent

23 Feb 2026

Georgi

We had a nice, cozy and quiet room overlooking a courtyard with a fountain. The hotel has spacious common area, something one would not assume by just looking at the front.

Friends_and_family Family

8/10

Excellent

09 Feb 2026

SHEILA

Room was immaculate. Staff were very friendly

Partner

10/10

Exceptional

18 Jan 2026

Luana

Great location, across from the main park and truly a 4 star hotel (we had some bad experiences in Gran Canaria with a so called
4star). We had a room in the 1st floor with exit to an interior patio with greenery and sitting sofas, lovely! Great staff too! Would stay here again!

Leisure Partner

6/10

Pleasant

18 Jan 2026

Debbie

The room was noisy due to the bins being emptied late at night - we asked to be moved and we were only moved one floor up in the same position so still had the noise from the bins. The waiting staff in the bar where not very good either - they did not seem to understand what was being asked of them.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Cristina

Good cleaning and service.
I happened to stay during my birthday and the reception staff made an effort to make the day special. Very much appreciated.

Leisure Friends

10/10

Exceptional

20 Dec 2025

Paul

Tranquil and clean. Very relaxing stay with great views from the rooftop gym and pool area

Leisure Partner

10/10

Exceptional

07 Dec 2025

Juan

One of the best hotels that I have ever stayed in. Highly recommend.

Friends_and_family Friends

10/10

Exceptional

28 Nov 2025

Sherrill

This was a very nice hotel. Our room was beautiful and clean exactly what we expected except maybe a little bit small. We had dinner in the area. It was great we just walked. We walked to the green space in the morning that it’s right next to super beautiful and more delicious lunch there Italian place near there was wonderful.

Leisure Family

6/10

Pleasant

24 Nov 2025

Hannah

Excellent gym and pool area, but the hotel itself is very dated and due a refurb. Good for a short/overnight stay when in the city but many nicer hotels available for the price.

Leisure Self

10/10

Exceptional

19 Nov 2025

Fred

Friendly and helpful front desk, nice clean room, decent location

10/10

Exceptional

14 Nov 2025

Claude

Friendly reception and clean room.

Leisure Partner

8/10

Excellent

11 Nov 2025

Viggo

The staff was really helpful and the hotel itself was nice. We had an issue with our room and they upgraded us to a nicer room. The breakfast buffet was normal for a hotel soggy bacon and sloppy scrambled eggs. I would stay away from their onsite restaurant Cayote. First they didn't have an basic item on the menu, then they screwed up the order and forgot to bring cutlery. It was not a very good experience.

Partner

10/10

Exceptional

05 Nov 2025

Roberto

Good

10/10

Exceptional

03 Nov 2025

Ana

Siempre qué venga a Santa Cruz me hospedo aquí. Me encanta todo, desde la decoración, la zonas comunes, la situación y amabilidad del personal.

Por ponerle alguna pega esta vez he tenido problems con los ascensores varias veces. Muy pesada la espera para subir y bajar, ascensor estropeado varias veces

Leisure Self

10/10

Exceptional

01 Nov 2025

Dawn

Excellent, helpful staff. Lovely room

10/10

Exceptional

26 Sep 2025

Ricardo

The area around the hotel is very pretty and shopping very close.

Leisure Partner

10/10

Exceptional

14 Aug 2025

Victoria

We enjoyed Medano as a location to start the holiday - buzzy little town which had a festival while we were there. The hotel was right in the heart of it, and we loved getting in to the sea from the sun deck. Finally found a parking spot quiet a few blocks away and had to push the case through the busy pedestrian areas. Our triple sea view room was looking back over to the harbour, and was nice.

Leisure Family

10/10

Exceptional

20 Jul 2025

Wilder

Great hotel !!!

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2025

Kevin

Hotel Taburiente, Santa Cruz - Excellent

Our stay as a couple was excellent. There were only a couple of minor things that we found not good was that there were no where reachable to hang your bath towels, there was no soap dish in the bathroom and also there were no places to hang up dresses and longer items of clothing. Other than those few things everything was fantastic - 100%. The food was superb. We definitely would recommend this hotel and we would stay here again.

Partner

8/10

Excellent

05 Jun 2025

Claude

The only issues I had were that there was a malfunctioning toilet flush, which meant I had to turn it off manually. Also the room was humid pand the air-conditioning did not seem to work. But opening the window helped a lot.

Leisure Self

10/10

Exceptional

21 Apr 2025

Suzanne

It was a lovely hotel. The staff was excellent and had a nice park within walking distance of the hotel.

Leisure

10/10

Exceptional

05 Dec 2024

Pauline

Great stay

Lovely hotel near the centre and across from a lovely park that has two great cafe/bar.
Hotel was spotlessly clean and rooftop pool area a great bonus .

Partner

4/10

Poor

20 Nov 2024

Baris Sefa

Bellow average stay

Bellow average.

Partner

8/10

Excellent

17 Nov 2024

Robert

Very suitable for my needs

Leisure Self

6/10

Pleasant

25 Oct 2024

Daniel

Unfortunately the photos of the room we ordered did not match the reality. There are different types of the “garden view” room, and the ones you see on the pictures are just 2 out of 8. The rooms are quite dated. We had to change our room because the aircon broke down. The breakfast was very mediocre. The only outstanding facility is the pool and the gym on the roof top. It is amazing.

Partner

10/10

Exceptional

13 Oct 2024

Sarah

Beautiful, clean, quiet and relaxing.
Also pretty area of the botanical garden opposite.

Leisure Partner

10/10

Exceptional

28 Sep 2024

Janette

Hotel was very good and great value. Much better than expected. Totally satisfied. Would use again

Leisure Friends

10/10

Exceptional

18 Aug 2024

Gaurangkumar Babulal

The property is in good location for transport.

Leisure Family

10/10

Exceptional

15 Jul 2024

Julian

Friendly helpful staff. Good firm bed

Leisure Family

10/10

Exceptional

13 Jul 2024

Verified traveler

Beautiful hotel, all the staff excellent and very friendly and helpful. Room was spotless same as everywhere I saw. Hoping to go back soon

Self

6/10

Pleasant

03 Mar 2024

Verified traveler

Great location & staff, clean but a bit tired.

Great location and friendly service. However, the sink in our room was chipped and the wooden counter was water-damaged. The shower temperature fluctuated rapidly from cool to scalding. The jacuzzi looked great but was too cold to be comfy and the gym was poorly equipped with machines (tho good selection of free weights etc) and the stepper did not work.

Partner

8/10

Excellent

02 Mar 2024

Diane

Nice hotel by a really good park.

Excellent location, very friendly and welcoming staff.
Parking was not easy to find on the street, or book with the hotel. They have a few places in their own car park. We used the underground car park just down the road. €12/day but easy to find and there was always a place.
Lots of restaurants and bars nearby.

Partner

8/10

Excellent

17 Feb 2024

Laura

Beautiful gardens just in front of the hotel. Very nice area and walking distance to everything.

Leisure Family

10/10

Exceptional

12 Feb 2024

Alan

Nice park opposite with lovely cafe for breakfast. The hotel breakfast was not very good despite fresh honey and orange juice. The reception area was huge with lits of comfy seating but the bar was small and

10/10

Exceptional

11 Feb 2024

Verified traveler

Muy lujoso y grande y comoda la habitación

Leisure Family

6/10

Pleasant

03 Feb 2024

Danielle

Property was difficult to find, set back off the street and not well marked. I chose this hotel because it advertised parking. I had to park in a taxi stand and run in to ask only to be told sorry our parking is full, good luck finding something on the street. After 45 mins of driving around and 25 mins of walking and dragging my bag to the hotel (pregnant by the way), there was no care given by the front desk for my troubles. Just a shrug of the shoulder. I ate dinner in the Cayote restaurant. I would not eat there again but will leave that review separate. Room was average, pillows need replacing. The park just in front of the hotel was beautiful. Overall would not choose to stay here again because all of the inconveniences mentioned above and indifferent and unhelpful attitude from the front desk.

Leisure Self

6/10

Pleasant

30 Jan 2024

Martin

Two stays pre and post cruise.

The hotel is well maintained and we enjoyed our room with a view of the beautiful park. It’s also in a great position close to the city centre and the park. However it’s a bit of a maze with the way rooms are laid out.

The pool area on the roof is also a lovely spot.

The junior reception staff were lovely however the supervisor was very unfriendly and unhelpful.

On our first visit for one night our room was not ready and also the air con didn’t work very well. As it was warm outside this was uncomfortable. We enjoyed a lovely breakfast.

On our second visit things unraveled a little. There was a distinct aroma of pot being smoked in certain areas. In addition the hot breakfast of scrambled eggs bacon etc was stone cold both times. The most annoying aspect was the charge for pool towels. You had to pay a 10 euro cash deposit per towel…not allowed to put it on card. Having wasted time at reception to get towels and paid the cash they advised they had run out and we had to wait while they got some more. Totally unacceptable.

In summary unfortunately the issues with the towels, breakfast, surly supervisor and air con would mean that we would not stay here again.

Partner

8/10

Excellent

14 Jan 2024

Martin

Great Stay

Lovely hotel opposite the park…fantastic breakfast great food and great choice. Only concern was the air con in the room was not the best. Nice central location very close to city centre. The roof terrace was nice.

Partner

4/10

Poor

06 Jan 2024

Adam

Not as described.

They give us a room that was not as seen online. They also give us a room that was 2 single beds even though they asked whether 2 singles or a double. Room was small and nothing like the photos.

Also room was not ready even after they told us to return at 2pm, which we believe is when they just give us any old room.

Location of the hotel is not great, not close to any bars etc.

We ended up checking out a day earlier and finding another hotel to stay in.

Pool area was very nice however very quiet and often overcrowded.

Partner

8/10

Excellent

13 Nov 2023

Marta

The hotel is in a good location. Breakfast was superlative with a lot of choice in both savoury and sweets. The gym on the terrace was great as well as the swimming pool area.

The room and the bathrooms were very basic and furniture was quite old and would require updating. The staff was rude and not professional.

Leisure Partner

10/10

Exceptional

05 Aug 2023

Monique

Would stay there again

8/10

Excellent

15 Jun 2023

Branimir

Santa Cruz stay

This is great hotel, right at the centre of Santa Cruz. I did not see swimming pool or made aware of it. Half board was great with fresh breakfast and a la carte choice for dinner.

Business

10/10

Exceptional

14 Mar 2023

Victoria L.A.

Beautiful hotel, friendly guest services and affordable!!

Leisure Partner

8/10

Excellent

26 Feb 2023

Forrest

Great stay. Centrally located, and across the street from a beautiful park. Rooftop fitness centre was beautiful as well. Pool was closed during our stay which was disappointing, but understandable. My only complaint is that the beds were miserably uncomfortable and they are a bit stingy with the pillows (but were happy to provide more upon request). Overall a lovely hotel that I would stay at again.

Leisure Family

4/10

Poor

16 Feb 2023

Edward

Your first impression of a new local can colour your entire visit. When no shuttle arrives that can be disappointing, when the bathroom isn’t clean even greater grief and when the management doesn’t seem to care or empathize sometimes you just can’t get away fast enough. Such is a case with this accommodations which seems to forget whom their customer is.

Business_and_leisure Self

8/10

Excellent

26 Jan 2023

mark

Business hotel on city fringe

25 minutes walk from bus station opposite a beautiful park,big clean modern well furnished rooms, modern well stocked bathroom.up hill from the centre so bear this in mind if you have mobility issues.

Self

4/10

Poor

01 May 2022

Britt

Room on the 1st floor. Very dark, no fresh air, unfriendly staff. Most disturbing was how loud the room was. could hear everything happening in the floor. people showering, doors closing, and more.......
Surrounding is nice, but can't recommend unfortunately due to the above.

Leisure Self

2/10

Poor

18 Feb 2022

Derek

Specifically booked this hotel as we thought it would be nice to relax in the hot tub after a long trip here. Arrived at the hotel at 7.55pm, staff told us they shut the tub at 8pm. No exceptions, unwilling to even allow us 15 mins. Opening times are not made clear on their website. Decided to have a nice relaxing shower instead. Was just about to get out of the shower after about 5 mins of cold water. It finally warmed up. Would not recommend this hotel. Staff were not friendly or accomodating

Leisure Partner

6/10

Pleasant

12 Jan 2022

Aiki

Good and bad

The good part - location across the beautiful park, rooftop gym was great as is the pool area next to it with amazing view . The room was clean and comfortable . The bad part- my room was on the fourth floor and it was super noisy . I think the maintenance room is on 5th , i could hear the machines . Also my room(cheapest) had a view into a literal shaft , meaning no view , with A/C units on the walls buzzing . Would not book again .

Self

8/10

Excellent

27 Oct 2021

Wayne

One night only

Booked a suite with a bath
Was given one without and with no natural light
When asked we were moved to one with a bath
Very clean, short of staff in the bar/restaurant but so is every other hotel
Limited choice in the restaurant but excellent food

Partner

4/10

Poor

26 Sep 2021

Verified traveler

Organized Chaos

Really unorganized Hotel, cockroaches in Bedroom, shower head not working properly, some waiters were really nice, but some others really rude.

Business

8/10

Excellent

06 Aug 2021

Verified traveler

Buen hotel

Una estada muy buena, localización del hotel perfecta, aunque con ciertos puntos de mejora: El horario de piscina reducido, se escuchaban los vecinos des de la cama.

El personal muy agradable y eficaz :)

Partner

8/10

Excellent

01 Aug 2021

Gyimesi

Modern refurbished central hotel with unusable air

Nicely decorated room with excellent view of the park and sizeable balcony. Great rooftop terrace, jacuzzi and workout area. Air conditioner old, loud and not so efficient, cannot be used. Overall satisfied, but wouldn't stay there again in a very warm month of the year.

Friends_and_family Friends

10/10

Exceptional

06 Jun 2021

Imanol

Very good hotel, centric and very friendly. Rooms are big and quiet, and the stuff very friendly and helpful.

Self

10/10

Exceptional

11 May 2021

Verified traveler

Really beautiful and clean. Very peaceful and quiet. We had a great time at this hotel.

Leisure Family

10/10

Exceptional

06 Oct 2020

Chia

Very nice hotel. Very friendly to baby. We will come back again!!

Leisure Family

8/10

Excellent

27 Feb 2020

Roger

Nice quiet location

We stayed 2 nights for the Santa Cruz carnival in February 2020. Quiet location next to beautiful park - Parque Garcia Sanabria. Hotel generally good. A bit tired in places and haphazard construction. Small pool on roof with great views & sun deck. Breakfast buffet very plentiful and wide selection. Good coffee and freshly squeezed orange juice. Overall good value. 20 minutes walk to Plaza de España.

Partner

8/10

Excellent

26 Feb 2020

Verified traveler

Hotel is in a good location walking distance to the city Center with a nice rooftop with pool, jacuzzi, sauna, and outdoor gym. A few cons: curtains are not blackout curtains so hard to sleep-in, fridge didn’t work (switched rooms and it didn’t work in either, it barely chilled water), and I could hear everything from the rooms around me like people shaving, watching tv, talking. Staff was friendly.

Partner

8/10

Excellent

11 Feb 2020

Verified traveler

Roof top pool and sun deck was nice. Quiet location but handy to everything.

Leisure Self

8/10

Excellent

07 Jan 2020

Verified traveler

Bed was very hard/uncomfortable.

Self

10/10

Exceptional

05 Dec 2019

William

Room had no access to ambient light!

Partner

6/10

Pleasant

24 Sep 2019

Verified traveler

The hotel is pretty old and some areas are under renovation so it might feel like your passing through a construction building.

The pool and Jacuzzi on the roof were pretty awesome.

Leisure Partner

8/10

Excellent

11 Apr 2019

Verified traveler

Clean Modern Hotel in Great Neighborhood

Hotel was clean and modern. In a great part of town with numerous restaurants. And across the street from a wonderful park. Was only there one night but was a good experience.

Partner

6/10

Pleasant

03 Apr 2019

Verified traveler

The public areas are lovely but he rooms are tiny.n we had to move rooms due to a strong small of cleaning materials and a lack of ventilation in the first, internal facing room. The room we moved to was clean, had a great bathroom but was even smaller! If arriving by car to use the car park, make sure you are driving a small one.

Leisure Partner

8/10

Excellent

15 Mar 2019

Verified traveler

Location is perfect staff is friendly and open to nice conversation

Leisure Friends

10/10

Exceptional

27 Jan 2019

Verified traveler

Good location, good access to downtown, museums and restaurants.

Friends_and_family Partner

6/10

Pleasant

20 Jan 2019

Verified traveler

Pleasent stay

The hotel was in a very good location. We did not think much of the roof pool or the Gym that vibrated in our room when ever the running machine was used. I also found no hooks in the bathroom to hang anything and their was no lower shelf space to put any clothes but aside from these observations it was a convenient stay.

Friends

10/10

Exceptional

20 Jan 2019

aine

Excellent staff.

10/10

Exceptional

25 Aug 2018

Verified traveler

Welcoming hotel

We have stayed in this hotel before and we weren’t let down by the hospitality of the staff. The room was impeccably clean and even my pyjamas where layed our for me. The parking is available but tight spaces.Ideal location a lovely walking distance to the centre of the city. Outside this hotel there is a breath taking park that is very tranquil and is like you are going into a magical place. The rooftop pool is gorgeous. The receptionist remembered us from last year which is pleasing they were all so lovely,nothing is ever any trouble. Can’t wait to go again next year!

8/10

Excellent

25 Apr 2018

Keith

Location, location

The hotel is adjacent to a fabulous park that contains many fine sculptures and could reasonably be described as a botanical garden. The center of town is an easy walk (just over a half-mile) away.

8/10

Excellent

31 Jan 2018

Jane

Reasonable hotel for a Santa Cruz trip.

The hotel is very handy for most things and parking cheaper than competitors. However don't let them know you have a small car or they will give you the tightest space you could ever imagine. The rooms were comfortable. We went to use to top deck swimming pool but it was cool and the jaccuzi jets weren't working. Admittedly it was cold up there so we did not chase it.

Partner

8/10

Excellent

11 Jan 2018

Christine

Town hotel overlooking tropical garden

Modernised town hotel with good access to Santa Cruz town

Partner

6/10

Pleasant

09 Jan 2018

Verified traveler

Good location, rooms can be very bad

The hotel lobby, restaurant and location were good. The room, not so much. It had tiles on the floor, was very dark and didn't give the greatest impression re cleanliness.

8/10

Excellent

07 Jan 2018

Verified traveler

Good value for the money

The hotel is located in a great location right next to the park. The staff is friendly and helpful and know the city pretty well. The lobby is modern, and there is on site parking (though its paid). The room is average in size, though the bathrooms are pretty spacious. The closets are a bit outdated. The view out of the room wasn't very pleasant.

6/10

Pleasant

30 Dec 2017

J. C.

Not a 4star hotel

The room in hothel made me feel like I was in 2star hothel. Wardrobe doors were broken and it was not possible to open them. It has got no shelfs just few hangers. Bathroom looked tired and so did towels. There was no water pressure especially cold water. Tried to compensate it with hot water and have boiling shower yet was weak pressure. TV channels only in Spanish Restaurant and lobby is ok. stuff were polite and helpful.

10/10

Exceptional

19 Aug 2017

Michael

Nice Hotel for Group Stay

My family visited Hotel Taburiente. All hotel staff is very pleasant and rooms are very comfortable.

Family

6/10

Pleasant

03 May 2017

Alice

It's definitely not a 4 stars hotel, although the breakfast is quite good. The beds are not comfortable.

Partner

6/10

Pleasant

02 May 2017

Alice

The room is small and the bed was. somewhat uncomfortable. The wifi was slow.

Partner

8/10

Excellent

17 Apr 2017

leah

Great choice next to a beautiful park

A 15-20 minute walk to the main part of town but located next to a beautiful park, which makes it worthwhile being a little further form town. The roof top pool and terrace is a delight and hearing only the birds singing makes it a really relaxing space.

The hotel was clean and staff were super helpful!

8/10

Excellent

03 Mar 2017

Martin

Good centrally located hotel with parking

Hotel is well located in the city centre next to a very pleasant park. The hotel offers car parking at 6 euros per day which is very reasonable but the underground car park is not for the faint hearted or inexperienced driver.

Our room was a good size but quite dark with the window looking on to an small inner courtyard (not decorative).

There is a good roof terrace with a pool providing good views over Santa Cruz this area is well equipped with sun beds and chairs including sofas.

Breakfast offers a good range of both continental and cooked items and dinner was very tasty although the menu is fairly small.

Partner

6/10

Pleasant

23 Jan 2017

Janet

Sadly ...not what was expected

Stayed there before and location is good .
Room was very small and worse we could hear every noise from adjacent room ..thankfully only telephone calls and toiletting .
The first night we stayed in the hotel for dinner ...The service was good ...the food good and we decided to return the next day .We entered the restaurant and there were a large number of \"reserved \"tables ..but as there had been the previous night and they were never occupied and we were placed in a nice window table we assumed that we might be able to have a nice table again .
We were directed to a table lined up against a wall with other couples tables ...and when we asked to be seated elsewhere we were ...but with a scowl and bad grace ...The reserved tables again were not occupied ...The service after that wasn't good .our choice of wine was not available ...but the meal was good and exceptional value for money .
It was a special wedding anniversary for us ...and we did have a good time but could have been so much better .
breakfast was not great...hot breakfast was tepid...bacon was fried fat ....but ok not for us but the fruit salad was banana mush ... and nothing more .The second day the fresh fruit was better .

Partner

6/10

Pleasant

27 Dec 2016

Verified traveler

Lobby deco very nice but rooms weren't as appealing as lobby.

Family

10/10

Exceptional

04 Nov 2016

Lance

Nice hotel

Nice elegant hotel in the middle of Santa Cruz. Staff were friendly. The dinner was excellent and very reasonable in cost. The bedroom was comfortable, but the AC would not go down to a reasonable temperature at all. It was very hot in the there even at the end of October in rainy times.
The parking lot is WAY too small. I wouldn't park in there. Having tried to navigate the way too tight spacing in there, I ripped up the side of my rental car - luckily it is covered.

Partner

10/10

Exceptional

23 Sep 2016

Arribas

Very nice breakfast

This time we got a very nice room, big and nice balcony, the only thing they must have more rooms big big beds

Partner

4/10

Poor

12 Mar 2016

Michael y Beverley

Shabby rooms of a 2 star standard

We stayed at The Taburiente on 11th March for one evening, we were very disappointed with our room, it was nothing like the pictures they advertise on the internet. Our room number was 217, it had old fashioned artexed walls which was in extremely shabby condition. The view from our window was a brick wall with the old paint hanging off. The small uncomfortable double wall moved away from the wall every time we turned over in bed, and the light in the centre of the ceiling had a old fan attached to it. I think that it is so unfair that they advertise different room than they give you, we booked this hotel for a special occasion and was very upset. we complained but was told next time we visit they will try to give up a better room! This was more like a cheap 2 star hotel room than a 4 star as advertised.

Partner

8/10

Excellent

06 Mar 2016

Verified traveler

All good stay, but still not deserving a 4th star

A confortable hotel, with a good breakfast service, deserving IMO 3.5 stars. It is a refurbished 3-star property now given a 4th star but not fully deserved: small room space, view to the back street and noise from aircon machines (room #105), weird ceiling on the bathroom and the stairs area in the back make this convenient hotel not deserving that 4th star. Nicely located, not far from Santa Cruz´s city centre, perfect when stopping over to continue visiting the island and drive out of the city quickly.

Partner

4/10

Poor

02 Mar 2016

Richard & Lisa

City Hotel best for business not holidays

Firstly hard to find unless have sat nav, parking in underneath car park not for the faint hearted , outdoor pool only on roof , surrounding area rundown other than park. Best for single night on business not recommended for holidays, staff very helpful, restaurant ok but not for every night, breakfast buffet good .

8/10

Excellent

28 Dec 2015

Martin

Centrally located hotel next to nice park

Well located hotel next to the best park in Santa Cruz, it is within easy walking distance of good restaurants and the main shopping streets. Staff very pleasant and helpful, bar food option is a good alternative to the main hotel restaurant. Rooftop pool, jacuzzi and sunbathing area are not usually crowded and there are great views from this rooftop. Rooms are clean and comfortable, though the window on mine only had views on a small inner courtyard.

8/10

Excellent

16 Dec 2015

Sarah

Nice location for taxi anywhere in city

Family

10/10

Exceptional

30 Nov 2015

Israel

We had a very pleasant time in the hotel,including restaurant,breakfast room etc.Every time we went to the front desk we received the best answer always cooperative,nice at all.We are very satisfied.

8/10

Excellent

14 Oct 2015

Samuel

TABURIENTE

Good stay. Nice room

Partner

8/10

Excellent

10 Oct 2015

Samuel

Nice room

Good stay

Partner

8/10

Excellent

05 May 2015

julie

2 night stay

Lovely quirky hotel , great location fantastic park. Roof top jacuzzi fantastic views . Beds hard and a room kettle would have been a nice added touch. Overall enjoyed our stay and would definitely return . Excellent price

Partner

8/10

Excellent

20 Apr 2015

Carol

Well appointed hotel next to a lovely park

This hotel is pleasant room was clean and tidy bed comfortable. Restaurant facilities good. Only downside was the one way system to get there, wouldn't have been a problem but we didn't know and arrived late and tired. The adjacent park is absolutely lovely great to walk /jog around, we liked the rooftop pool as well but it wasn't always warm enough to enjoy it.

10/10

Exceptional

15 Mar 2015

John

Well located for everything

Well located hotel on the edge of the Park Garcia Sanabria. There is a good view from the rooftop terrace where there are comfy loungers by a small swimming pool. Although there is a car park beneath the hotel, the spaces are tight and the access ramp steep. The roads around are narrow with cars parked on both sides. A car is not needed in Santa Cruz as most sights, shops and restaurants are within walking distance. The park is on the hop on, hop off bus route and other buses and trams are easy to use and taxis readily available.

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