Westin Monache Resort Mammoth

4/10

Poor

06 Apr 2026

JOHN

We were moving my mother’s belongings for her in a U-Haul, but decided to take a scenic route through the eastern Sierras and have a couple of nice stays on the way. When I pulled up in front to check in, the bell hop seemed annoyed, even condescending that we had pulled up in a U-Haul. He rather snidely informed us that there was no parking for over-sized vehicles, and then directed me to move it to their loading dock doors (the vehicle was not blocking the driveway in front of the hotel). Not satisfied with how I parked the vehicle, he found me inside while checking in and rather rudely asked me for the vehicle key so he could park it as he felt necessary - completely inappropriate demeanor for a first interaction with a client/guest. Later, we ordered food at the hotel bar which turned out to be really disappointing. Even some of the staff made disparaging remarks about the restaurant. Terrible experience for a relatively expensive stay.

Partner

10/10

Exceptional

27 Mar 2026

Irene

The staff members (front desk, bellhops, etc.) were all very friendly and helpful. We had a last-minute special situation to take care of and the concierge, Olivia, took extra time and effort to explain our options and help us make arrangements. The room we had was very clean and nicely appointed. Everything was working. Distance to Village gondola is awesome. Rooms and stairs to the Village could use a little more lighting, but that's true for most places.

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

MARIA THERESA

My kids enjoyed our stay. Very convenient to the gondola ride and access to village.

Family

8/10

Excellent

15 Mar 2026

GENE

Perfect location and super convenient access to Canyon gondola as well as the shops/restaurants to the Village. The hotel staff were very friendly and helpful. They also accommodated a late check out request. The hotel self parking was also a nice convenience. My room was excellent with a nice view and very clean. The mini fridge and stove and microwave made early morning breakfasts super easy. They also had good coffee in the lobby. Overall a very satisfying stay and I would rebook for another Mammoth Mountain ski trip!

8/10

Excellent

13 Mar 2026

Yinghao

像个四星级酒店，不是五星级酒店

8/10

Excellent

07 Mar 2026

David

Would not say exactly ski in and ski out 75 steep steps up and 75 steps back to the Gondola from the hotel. There is a ski check for guests at the Gondola base and the people there are great. Had three days without hot water that sucked.

Partner

10/10

Exceptional

05 Mar 2026

Erin

The best thing about the hotel was the free shuttle service and the guys who drove us. They were so polite and knowledgeable of the area, made recommendations, and were extremely helpful and accommodating.

Family

8/10

Excellent

18 Feb 2026

Anne

The cleaning people were exceptionally good. I really enjoyed the kitchen as it was well stocked. I didn't give five stars because the Restaurant experience was not good, and I gave a review of the restaurant separately.

Pet

8/10

Excellent

15 Feb 2026

Jorge

Great location. However the room had an odor probably because the hotel allows dogs.

8/10

Excellent

05 Feb 2026

Jill

There was a stain on the sheet when we checked in. There weren't enough blankets, what I would consider blankets, and the toilet paper was that thin cheap stuff. Other than that it was great.

Partner

8/10

Excellent

02 Feb 2026

Mark

The room and everything was amazing. The check in was not that great due to no one being at the desk to check us in for 25 minutes. This was due to us arriving at 1:30 a.m. Next time they could do better at having someone staffing the front desk or carry a cordless phone on them.

Leisure Family

8/10

Excellent

26 Jan 2026

Oksana

It could be much better for the price they charge per night . The smell in the room was terrible . We had to open the windows to let the fresh air in. The housekeeping wasn’t great either . They left some areas messy and forgot to leave the pool towels . The service in the restaurant and coffee shop was extremely slow . The food at their restaurant was very mediocre.

Leisure Family

6/10

Pleasant

23 Jan 2026

Jamie

For the price, I don’t think this hotel is worth it. When we arrived, the shower had no body wash. There was no real coffee maker in the room. There is only one bar and it doesn’t open until 4 o’clock in the afternoon. The coffee in the lobby was terrible and my husband hurt his knee and we asked if we could check out one day early and get a credit and the people at the desk were not very accommodating.

Leisure Family

10/10

Exceptional

21 Jan 2026

Karen

A great place to stay !

Friends_and_family Family

2/10

Poor

05 Jan 2026

Greg

Expedia messed up my reservation.

Leisure Family

10/10

Exceptional

30 Dec 2025

kelly

Thank you. Good place people kind

10/10

Exceptional

19 Dec 2025

Yi

Room is great. good location.

Leisure Family

10/10

Exceptional

13 Dec 2025

Susan

Wonderful

10/10

Exceptional

12 Dec 2025

Travis

The place was amazing and the staff went out of their way to help out. Would definitely stay here again.

Leisure Family

6/10

Pleasant

11 Dec 2025

NOEMI

it was kind of duty, damage s

10/10

Exceptional

27 Nov 2025

Haik

Staff was very friendly.

10/10

Exceptional

17 Nov 2025

Patrick

Fireplace had a gas leak. Staff was responsive and got us another room on the 2nd day, but seems a dangerous situation like this could have been avoided with precautions.

Leisure Family

8/10

Excellent

16 Nov 2025

Maria

Everything was good clean room, amenities, except a drip outside from the roof it was kind of loud and it was the entire time

Leisure Friends

10/10

Exceptional

13 Nov 2025

Jackielynne

We had a great time!!
The hotel is beautiful and close to restaurants and shopping
Thanks to the hotel staff for giving me a surprise birthday gift

Leisure Family

6/10

Pleasant

03 Nov 2025

Juwita

The thin blanket is made out of polyester that makes static sparks at night and cause anxiety

Partner

10/10

Exceptional

31 Oct 2025

Myong

Clean room and staff

Leisure Family

10/10

Exceptional

29 Oct 2025

Michael

Great place and location.

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2025

Ian

Shuttle bus service as well as a short walk to the Village

Leisure Partner

10/10

Exceptional

19 Oct 2025

Seyma

Great location!

Great location and overall a great hotel. Staff friendly and rooms very clean

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

Paki

Love staying in the Mammoth Studio.

Leisure Partner

8/10

Excellent

13 Oct 2025

James

The Monache is our favorite Hotel in Mammoth Lakes. The staff is great and the rooms are small but very nice. The fitness facility isn’t anything to brag about but that’s just being nit picky. The one thing we absolutely did not enjoy was the Whitebark Restaurant. The interior is a mix of cafeteria and fine dining which is weird and the overall feel is more like a IHOP than a high end restaurant. They were out of a lot of food options, the service was slow and the prices did not match the quality or taste of the food. We won’t be eating there again. Other than that, this is a first rate property.

Leisure Family

4/10

Poor

13 Oct 2025

mark

I was very disappointed. It started with the hotel room doors not opening. The family had to do multiple trips back to the lobby. I was told to kick the door or slam the door back and forth. Throughout the stay, door was a consistent issue even when opening from the inside the room. A potential safety issue in case of an emergency. Second, be prepare to wait for the elevator. Do not be surprised if you have to wait 4-5 cycles before getting in to the elevator specially during check in/ check out peak time. If you are not with cranky kids or with an elderly, take the stairs, even from the 7th floor, as that might be the fastest way down. 3rd, I believe it was a delivery van that was causing a beeping noises (beeps when commercial vehicles are in reverse). This started around 6am and continued on for more than 30 minutes. Overall, i would pick a different hotel in our next trip.

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Lawrence

Great staff.

Leisure

10/10

Exceptional

07 Oct 2025

yasmin

It was amazing

10/10

Exceptional

05 Oct 2025

Rosa

Staff was extremely friendly

Friends_and_family Family

4/10

Poor

02 Oct 2025

Amy

Overpriced for a hotel in need of a renovation. I understand this is happening all across California, there is just no money for repairs. Staff was friendly.

4/10

Poor

30 Sep 2025

Ana

The fireplace was not working, some of the lights did not turn on, and there was a cocktail straw left on the floor from previous occupants.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Harry

Our stay at The Westin Monache Resort in Mammoth was fantastic from start to finish. The hotel is in a prime location, just steps from the Village with its shops, dining, and gondola access, making it incredibly convenient whether you’re skiing in winter or hiking in summer.

Our suite was spacious, clean, and very comfortable, with a cozy fireplace and a well-equipped kitchenette — perfect for relaxing after a day outdoors. The bed was, as expected with Westin, heavenly.

We also loved the heated outdoor pool and hot tubs, which were especially nice with the mountain views. The on-site dining was excellent, and breakfast in particular was fresh and satisfying.

Staff were warm, welcoming, and professional, always ready to help with recommendations or logistics. Parking was easy, and the property felt well cared for throughout.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Jake

Great for what we wanted.

Leisure

10/10

Exceptional

20 Sep 2025

Sophia

Great hotel, no compliant at all

Good location, everything was perfect

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Mary Kate

Like Going Home

Always a great stay. The staff are incredibly friendly and professional. I was even recognized from a previous stay, which made me feel all that much more welcome!

Self

10/10

Exceptional

10 Sep 2025

BRIAN

This property is steps away from the village which is convenient to eating/drinking/shopping as well as central to transportation around the whole area. We were also very impressed with the dog friendliness of the hotel. Almost every time we got onto the the elevator, at least one dog was riding with us (not including ours).

Leisure Pet

6/10

Pleasant

07 Sep 2025

Ted

The door had no weather stripping, you could see light and hear everything.
The breakfast was cold and the food was entry level.
Staff was nice and polite. Over priced for the room we were given.

10/10

Exceptional

16 Aug 2025

Kathy

Great Staff, Great Hotel, Pure Relaxation!

The hotel staff were warm, welcoming, professional and efficient. The suite was beautiful with 270 degree views of mountains. The resort facilities were also fantastic for exercise and swimming.

I look forward to returning in Winter and experiencing the changes in the landscape and nature. I can't fault this hotel it was a joy to stay at and very relaxing with excellent underground parking included

Friends_and_family Friends

6/10

Pleasant

14 Aug 2025

Muhammad

Hotel was in prime location. It was not as good as the amount of money we paid for two nights. There were too many pets all over the hotel rooms, barking and distressed. Presence of that many pets raises the question of cleanliness of the rooms. Staff was good and cooperative.

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Diane

Several items in the room didn’t work, lights, outlets. Bed was comfortable. Elevators very busy, had to take the stairs to get around.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Wenjun

Quite and comfortable

Leisure Family

10/10

Exceptional

10 Aug 2025

Wendy

Amazing property! It is a 2 min walk to the village. The pool was amazing! Staff were very friendly and helpful. 10 out of 10

Leisure Family

10/10

Exceptional

07 Aug 2025

Jezerella

Great service!

10/10

Exceptional

07 Aug 2025

Anna

Lovely facility and convenient location.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Natasha

Wonderful property. We lobed the pool and used the grill multiple night to cook dinner. Comfy beds, kitchen had everything we needed, we had a great stay.

Friends_and_family Family

6/10

Pleasant

04 Aug 2025

Mayra

Overages

Was charged a $150 holding fee when the receipt said $29 due at check in which I was not accounting for therefore one of the activities we wanted to do we could not do

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Amy

I am so impressed with how well the staff treated us and our dog. Staying at a pet friendly hotel is a new experience and it was lovely

Leisure Family

10/10

Exceptional

01 Aug 2025

Leslie

The staff is very welcoming, and the location is great, close to the village and within walking distance to catch a bus or trolley.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Alberto

Comfortable room, convenient location, great service.

Leisure Friends

10/10

Exceptional

26 Jul 2025

Mahsa

We loved this hotel, we traveled in July and hotel has a great location, across from the village, our 2 bedroom suite had a lot of amenities, pool and jacuzzi were nice. Staff were so kind and Thu in concierge was so kind and friendly. We definitely will come back

Leisure Family_with_children

10/10

Exceptional

23 Jul 2025

Rafi

The property was well kept and maintained. The staff was polite, informative, and friendly. Highly recommend this property.

Leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Corey

Awesome hotel, fantastic staff, great location

10/10

Exceptional

19 Jul 2025

NORA

Steps away from The Village and shuttle transportation all around the Mammoth and lakes/trails. Very convenient.

Family

6/10

Pleasant

18 Jul 2025

Terence

Overall it's a nice property with a convenient location near the village. My complaints are 1. AC was out the entire evening until 4am the next day. I had to ask to get some compensation. None was offered unless you asked. 2. They don't take out your trash at least from the kitchen. You have to use the trash chutes for your floor. Had to do this at a timeshare, but never at a hotel. 3. Onsite EV charging rates are criminal, Over 50% more than the cost to use a Tesla Supercharger in Mammoth. The pool areas was. Ice and frequently used. Appreciated the water refilling stations and free morning coffee in the lobby as well.

Leisure Family_with_children

10/10

Exceptional

15 Jul 2025

Nerces

Perfect hotel for families and Great Location. We stayed in July had a great time.

Leisure Family

10/10

Exceptional

13 Jul 2025

Cristyna

Enjoyed our stay! Looking forward to visiting again!

Leisure Family

8/10

Excellent

09 Jul 2025

Craig C

Property is very nice and centrally located to Mammoth Village. The price is way too high as there is construction that starts at 6AM. Should have been apprised of the construction.

Partner

10/10

Exceptional

01 Jul 2025

Frederick

Bring yiur pet

This is one of the most pet friendly hotels we have ever stayed at. The staff were very accommodating. The whole hotel was very clean

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

tony

A hotel with great customer service

I had a small room issue with a screaming baby in the room next to me. Front end staff, a younger male, very quickly addressed the situation, insisted that they help me move my belongings and gave me a room with a much nicer view. This team member deserves to be recognized for understanding customer service! He truly made me feel like my happiness was important, something very lost in business today. Beyond that the hotel is quite nice, quiet, and I will definitely stay here again.

Self

10/10

Exceptional

24 Jun 2025

Christine

Adult hot tub

Great place it could have been cleaned better! And the couch was so uncomfortable , and they need an adult hot tub because it was filled with little kids so my husband and I never got to go in the parents are rude just letting there kids hang out in there!!!!! Everything else was great the view the restaurant the bed was comfortable.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

sudher kumar

Nice stay @westin

4/10

Poor

17 Jun 2025

Mark

Room was dirty and shower needs to be adjusted, tired resort.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Jeremy

It’s was a very nice place to stay!

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Shashi

great restaurant service, stairs to gondola can be a downer but good exercise!!

Leisure Family_with_children

10/10

Exceptional

01 Jun 2025

Caitlin

Great property and views! It was very peaceful yet full of night life.

Leisure Partner

10/10

Exceptional

27 May 2025

katerina

Great accommodations!!! Our two bedroom suite was fabulous! Big windows with very nice views! Fireplace didn’t work but we were fine with that.
Loved everything about this property

Leisure Family

10/10

Exceptional

14 May 2025

John

Nothing to add; it’s all in my numbers.

Leisure

10/10

Exceptional

14 Apr 2025

Steven

Great

10/10

Exceptional

10 Apr 2025

Edeliezel

Beautiful property. Will come back again.

Leisure Family_with_children

8/10

Excellent

10 Apr 2025

Julio

The pillows are terrible !!!

Leisure Family

10/10

Exceptional

06 Apr 2025

marie

Mammoth

Great place to stay in the village in Mammoth Ca. Close to the mountain/ gondola and lots of restaurants. Beautiful views from our room.

Friends_and_family Family

10/10

Exceptional

05 Apr 2025

David

No thanks

6/10

Pleasant

09 Mar 2025

Phanomsack

Bed sheet was stained

Leisure Family

10/10

Exceptional

08 Mar 2025

Verified traveler

Great place, the hot tubs are great

Great spot! A 3 min walk to the village gondola. The two hot tubs were amazing. Room service and the restaurant was good.

Partner

10/10

Exceptional

16 Feb 2025

Daniel

Fabulous location and the ski valet is great. Although the stairs back up to the hotel from the gondola are challenging after a hard day of skiing.

Leisure Partner

10/10

Exceptional

13 Feb 2025

Jonathan

Great place to stay, very friendly staff!

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Suzanne

Nice experience.

10/10

Exceptional

30 Jan 2025

dina

Beautiful rooms, great location

10/10

Exceptional

29 Jan 2025

Lee

Great hotel, A+

Had a fantastic stay at the Westin Monache. The hotel was very comfortable and a short walk to the gondola to Canyon Lodge. We ate dinner at the restaurant twice. We were also very appreciative that we could bring our cat, and we loved seeing lots of dogs at the hotel, too.

Partner

10/10

Exceptional

28 Jan 2025

Sophia

Great stay!

Leisure

10/10

Exceptional

23 Jan 2025

Alan

Perfect location and very friendly staff with comfortable room accommodations.

10/10

Exceptional

13 Jan 2025

Saul

Best bed slept on , staff was friendly and very helpful , you get your moneys worth at this property hands down

Business_and_leisure Family_with_children

2/10

Poor

10 Jan 2025

Candy

Don’t say here. Last time for us - front desk agents don’t care even if you fall in the pool area by accident. Nether the less the construction around it horrible

10/10

Exceptional

30 Dec 2024

Sunder

Front desk staff very pleasant knowledgeable neat rooms water front spacious

10/10

Exceptional

16 Dec 2024

Morgan

We went in late summer, everything was great.

Leisure Partner

8/10

Excellent

15 Nov 2024

Michaela

Great Staff, great location

Majority of everything was good except my dog found a capsule on the ground next to the bed… Also part of the carpet was wet, the carpets definitely old and quite ragged.

Bed was comfortable, the floor we were on was kind of noisy, lots of people coming and going in doors slamming.

I do like this Hotel, as well as the staff and how friendly they are.

Good blackout blinds, comfortable bed, they even offer dog beds or bowls if needed.

Partner

8/10

Excellent

31 Oct 2024

Deb

This is a great property to explore the Mammoth Lakes Region. Everyone was kind and helpful. The restaurant had good breakfast and dinner choices as well as cocktails and wine. It is right next to the village that has some shops and dining as well.

Leisure Partner

10/10

Exceptional

27 Oct 2024

Aleksandr

Nice location, Good staff and service. Not good dinner menu in restaurant

Leisure Family

10/10

Exceptional

20 Oct 2024

Nancy

We stayed in a two bedroom suite which had a kitchen. It was a large and attractive suite. The mammoth Village was great too with restaurants and shops open even in the shoulder season. The hotel staff was extremely friendly and courteous. We will definitely be back. The hiking in the area class

Leisure

10/10

Exceptional

16 Oct 2024

Jacob

The most amazing staff and absolutely the best place i have ever stayed,,

8/10

Excellent

16 Oct 2024

Verified traveler

Good stay with one hiccup

We stayed one night at Westing Monache Resort for a short Eastern Sierra fall color trip. The hotel is quite nice, and the room is more like a studio apartment with stove top, dish washer, pots, pan, plates, and utensils. But we ate in the restaurant, which is quite good for taste, quantity, and service. Checking in was fairly quick, except they sent us to the wrong room. So, we had to go back to the front desk. They don't have any rooms with double beds, and the sofa bed was not comfortable. The free self-parking garage worked out well, and the complimentary water in the room and morning coffee in the lobby were nice.

Partner

6/10

Pleasant

14 Oct 2024

Devon

Frayed carpet, banged up walls, old tub sealant and the shower valve banged up and loose. One guy working there gave me a snotty answer when I asked where the rear stairway was located. $25 resort fee per day and they charge you tax on top of the fee. On a positive note, the bed was clean and comfortable and the cleaning service is excellent.

Leisure Family

10/10

Exceptional

08 Oct 2024

Tom

Wonderful place to stay, relax, Rooms & staff are top notch.

Leisure Pet

6/10

Pleasant

06 Oct 2024

AMIN

Small window, Hotel was not nearly full and they still gave us a room near the pool
didn’t feel comfortable leaving curtains open. Mattress was not comfortable.

Leisure Family