Pension Vakantie Logies Hollywood

6/10

Pleasant

31 Jul 2026

Hannah

When I arrived the door in the back alley was locked (as it always is) but after ringing the bell several times and calling the property phone # I was still locked out. I arrived at 4pm which seemed a reasonable arrival time. Finally I asked someone in the neighboring kitchen for help and he was able to find someone to let me in and get me my key. The hotel is some rooms above a restaurant so there is no front office or anything. I was in the James Dean room at the top of the building. The AC wasn't working and there was a heat wave that day. I asked staff for help and he said there was nothing he could do. I ended up barely getting any sleep and felt quite ill from the heat all night. The next day I asked to change rooms but there weren't any. At least they could get me a fan. But the room still never really cooled down. I got tons of bug bites over night I hope was just mosquitos as I was not under any covers. The alley outside the window was also wildly noisy at 5am Thurs morning because of deliveries. There was no soap next to the the sink, one mirror was broken, and the towels had stains and holes. The bed was comfortable, the refrigerator was a god send, and the location is great. For a budget stay it was okay. But I will not stay here again.

4/10

Poor

13 Jul 2026

Greg

Our room was very clean and very comfortable, and it's a great location, however, the hotel itself is \"not as advertised\" let me explain from the onlin info:
1) \"the front desk is open daily from 7:30 am to 10:00 pm\" there is no front desk, there is not staff on site, you have to go to a local restaurant and one of their staff let's you in. The front door buzzer, no one answers. Left a note via the Hotels.com app - no answer
2) \"Check in time is 2:00 pm\" Restaurant contact said it's 3 pm until we showed him our print out.
3) Our reservation included breakfast. Restaurant guy said \"no\" and even when he called the \"manager\" they said \"no\" until we showed him our print out. In fact you have to go to another hotel, the Lace Hotel for your breakfast. Not a big deal but very confusing
4) Lastly, and not a big deal, but to have a coffee machine in the room, but have no coffee, especially when jetlagged and desiring caffeine was a bit of a let down.
All in all, nice location, nice room, but people booking should be aware of some of the items not fully as advertised...we'd love to come back to Bruges, but would look elsewhere to stay next time...

Partner

4/10

Poor

30 May 2026

Wendy

Room itself was pleasant enough. The architecture was beautiful, with authentic old timber floors and exposed wooden beams full of character. However, there were several aspects of the experience that fell short.

The accommodation is located above a bar, and the overall setup made us feel more like an inconvenience than valued guests. Check-in is handled by the bar staff, and the person assisting us was unfriendly and unhelpful.

Access to the property is through an inconspicuous rear entrance, which only reinforced the impression that the accommodation is secondary to the bar and restaurant at the front.

The room itself also lacked attention to detail. The bathroom mirror was cracked, with sections of glass appearing loose and at risk of falling out. The towels had been rolled up and placed inside the sink, which felt odd and unhygienic. Refreshments were minimal — just two Nescafé coffee pods and a coffee machine, with no tea or complimentary water provided. We purchased a 2L bottle of water from the bar and were charged €9 despite being guests. This could quite easily have been complimentary.

Finally, I was staying with my five-year-old child, and I was concerned that the bathroom window had no safety restriction or protection to prevent it opening fully. A child could easily fall out, which is a serious safety issue.

Friends_and_family Family

6/10

Pleasant

24 Apr 2026

Hai Chao

Not decent.

8/10

Excellent

12 Oct 2025

KRYSTLE

It was nice but, not enough toilet paper... Ran out before the morning. The linens could use a change... They where torn so as the mattress. And they should leave conditioner in the shower.
But other than that slept great. Good coffee in the room.
Awesome area . They have the place to be a great hotel!!
Just need a bit of more touch!

Partner

10/10

Exceptional

15 Sep 2025

Ben

Amazing location right on the market square. Perfect for a couple looking to be in the heart of Bruges.

Leisure Partner

6/10

Pleasant

03 Sep 2025

Patrick

Great location and rooms

The rooms are very comfortable and well appointed. The location is perfect and there’s an underground car park next door which is secure. The problem is checking in. The front door is locked. No one answered for nearly an hour. One phone number wasn’t answered and the other is out of service

Friends_and_family Friends

8/10

Excellent

02 Sep 2025

Carla

It was nice stay, two nights in the Charlie room big king bed. Breakfast is at a different hotel around the corner.

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Sandra

love the location of this hotel, very comfortable.

6/10

Pleasant

27 May 2025

Andreea

In description the said they have parking place but they didn’t. I had to pay on public parking.The entrance for room is not how they show in pictures. It is on back of the building in a shady area.

Friends_and_family Family

8/10

Excellent

29 Apr 2025

Tina

Quaint and charming

This hotel is close to town in a very old building, which gave it charm but also skinny hallways and stairs.Parking was downstairs underneath the freeway, which was a little tricky until you knew what you were doing. Check in was down a back alley where you had to ring a doorbell to be let in. There really wasn’t a reception. We were just walked through a dark hallway into a restaurant where we believe the waiter that checked us in. The room was big and comfortable.

Partner

6/10

Pleasant

21 Apr 2025

Kate

For the price, this was hard to beat. Great location and not far from station, but we ended up getting there early in the morning (as we only had a day there) and on top of being difficult to find, the “staff” told us to just place our luggage in a random, unlocked and unstaffed room while we waited for the room to be ready at 2pm. No elevator and had to go up like six flights of stairs but room was spacious and good view and clean. Would have gotten more stars yet “staff” not accommodating and poor instructions.

Leisure Partner

8/10

Excellent

17 Apr 2025

Tamzin Rebecca Irene

Close to centre.
Spacious and comfortable room.
Coffee pods provided x1 but we were staying for two x nights so would have benefitted from more.

Leisure Partner

10/10

Exceptional

22 May 2022

Kevin

The stairs can be a challenge and entry vis the rear door is a little sketchy, bug very clean, great location would stay again for dure

Leisure Partner

4/10

Poor

21 May 2022

Kenneth

Stay away of you can find it

This place was almost impossible to find! It is not R the listed address, but on an alley around the corner. We walked up and down the street, asked several locals, and we mystified. Finally, a kind waiter guided is to the alley. Then the doorbell wasn't heard. we pounded on the door. At least the cleaning woman answered but she had no authority. The owner is a nasty woman who refused to acknowledge the useless information given as to the roominghouse. It's located in a noisy entertainment area with lots revelers all night long. Not restful at all.

Partner

10/10

Exceptional

11 Dec 2019

Colin

Big and Warm room with a view

Nice place to stay. Rooms are nice and big. Staff were super helpful with all the information about the surrounding area.

Room looked out over the square.

Would happily stay again.

Partner

10/10

Exceptional

25 Nov 2019

Verified traveler

Lovely comfortable room, great location. Our room overlooked the square and was worried it would be noisy but not at all. Wooden floors everywhere have the potential to be very noisy but our friends were in the room above so very considerate!

Leisure Friends

10/10

Exceptional

12 Oct 2019

Verified traveler

Very charming, great location. Room was very clean. Rustic, vintage and character.

Leisure Partner

6/10

Pleasant

03 Sep 2019

Richard

Overheated in Bruges!

Hotel was in a good location close to old town attractions, shops & restaurants. Parking available nearby in parkade.
Unfortunately the hotel has no AC and weather was hot so quite uncomfortable for sleeping. I thought management could offer a food or drink discount in the restaurant downstairs for the inconvience but no offers.
The bathroom light would not turnoff and small fridge was so hot I was afraid it might short circuit. Management not overly
concerned about issues.

Partner

8/10

Excellent

21 Jul 2019

Verified traveler

Great location, great price, easy check in, and lovely room. The floors are a bit creaky, so if your neighbors return late or leave early, or have energetic kids, you might wake up. Towel space was a little hard to find. Otherwise (and largely) wonderful place to stay in a beautiful city!

Business Partner

10/10

Exceptional

23 Jun 2019

SAI MAN

Highly recommended stay

Very helpful staff explaining every detail on travel information
Walking distance to city town
Clean and nice room

Partner

8/10

Excellent

12 Jun 2019

Jacqueline

Small and friendly place.

This accommodation was convenient 10 mins to station, 5 mins tocathedral 10 mins to main square. We had a warm welcome & were sat at a table with a map & shown where the sights of Bruges were. We had to pay at the accommodation but we could pay by credit card & the taxes as expected were added on so we could just leave at the end of our stay. It was explained that breakfast would be brought to our room & asked what time we would like it & if we wanted tea/coffee. This worked well, breakfast was on time & there was ample good food including boiled eggs cooked to perfection & served in a basket. There was a table set for breakfast to eat at. We loved this, it was so relaxing. We were also shown up to our room & although it was quite small it was very modern & comfortable, just nowhere to hang towels only over the shower. It was also explained to us that we had come through the restaurant & this was only open at lunch time & evening but we could come through the back door & our room key would fit it but it was always open the times we came & went. The staff soon got to know us & were always friendly. Our only disappointment was that on hotels.com it said the room we booked had a safe but it didn’t, however they did offer to change us to a room with a safe, the next day. The only other problem we had was finding it, you have to go to the ‘In the Mood’ restaurant & the rooms are above it. If closed face restaurant, ruin left,then right, right again, look for Hollywood sign.

Partner

10/10

Exceptional

02 May 2019

Cynthia

Comfortable, modern room

The room was large, clean, modern and very comfortable! An added bonus is that it was close to the train station.

Partner

10/10

Exceptional

19 Mar 2019

Jenny

Highly recommend.

Loved this accommodation place. Warm welcome on a very windy day. Above an excellent restaurant. Very central to town.
Would highly recommend this place. Small staircase to access upper rooms. Staff very willing to help.

6/10

Pleasant

18 Mar 2019

Helen

amazing service and very friendly

Amazing service and very friendly.
Good size room and comfortable bed and bedding. Very thin walls though and extremely creaky floor. I think this place would benefit from some very minor and easy to do tweaks but overall would make it better and a more enjoyable stay eg
No soap dish in bathroom, had to put soap on side and spill water everywhere
No mirror in room
Thin towels
No tray in the shower to hold your shampoo/shower gel etc so it has to go on the floor
Free Toiletries were thin and watery

Partner

10/10

Exceptional

13 Dec 2018

Verified traveler

Close to station about 10-15 mins walk. On arrival staff very friendly especially Eva who made us feel welcome and gave us great information about the area with things to do and not. Stayed in Marilyn Monroe room which was very spacious and overlooked the front square. The food was excellent in the restaurant and we ordered breakfast on our last morning which is delivered to the room plenty of food and was delicious, filled us up ready for journey home. Would recommend the hotel to friends and family.

8/10

Excellent

28 Sep 2018

Laural

The property was conveniently located about a 15 min walk to the train station and about the same to the town centre. It is a small hotel. I believe it has about 5 or 6 guest rooms.. It is a three storey building and the rooms are on the top 2 floors. There is no elevator. It has an excellent restaurant.

10/10

Exceptional

18 Aug 2018

Laura

It was as a very cozy & trendy hotel. The room was nicely decorated & the staff, esp Eva was awesome!! She was very friendly and extremely helpful the moment we arrived! The restaurant In the Mood below had great food & ambience. A very nice stay

10/10

Exceptional

11 Aug 2018

Ashley

The staff was so kind and welcoming. This was our fifth time to Bruges, and Eva still gave us new insights and suggestions. The location was perfect, and the room was adorable and so comfy. We will absolutely stay here the next time we are here.

10/10

Exceptional

23 Jul 2018

Verified traveler

Great view overlooking the smaller square. Short distance to the central square. Very nice rooms and bathrooms.

10/10

Exceptional

01 Jun 2018

David

Nice Guest house

Really Enjoyed staying here ,the host was pleasant and gave good tourist advice .Room was comfortable ,although it got hot ,the fan provided did help .Downside was the safe was locked I didn't ask to get it opened ,and the fridge was overheating so anything put in it was warm .Good location on edge of the town centre a 10 min walk to the station .Overall I would recommend it and would use again .

Partner

10/10

Exceptional

20 May 2018

Robyn

Great room, bar & restaurant

Thoroughly enjoyed our stay at Hollywood, quirky location big spacious room lovely bathroom and being able to open a window is great - Dimitrios is a great host and the bar & restaurant The Mood is fantastic - we ate there every night & thoroughly enjoyed everything we ate - we were on the 4 floor they are only small floors & they can be challenging but worth it - great position easy to walk to everything would definitely recommend

Partner

10/10

Exceptional

07 May 2018

Tish

We loved it here! Ava checked us in and gave us a map and lots of wonderful recommendations (and a few places to avoid). We had a great stay and would highly recommend it to everyone!

10/10

Exceptional

03 Apr 2018

Verified traveler

Wonderful hotel.

Beautiful room, very clean and well presented. You will only have an issue if you can’t climb stairs (no elevator) but the lovely staff carried our bags and we had no problem.
Staff are very friendly and helpful.
Would stay again and would absolutely recommend.

8/10

Excellent

28 Dec 2017

Pavel

nice hotel at the centre of Bruges

everything was good until the check out time when a woman burst into out room (supposedly a cleaning lady) 30 min before the check out time and wanted to start tidying up already - it took a few minutes to convince her to leave the room, so we can prepare for the check out

10/10

Exceptional

24 Dec 2017

andy

Good hotel close to the centre

Excellent service and breakfast was very good 10/10

10/10

Exceptional

05 Nov 2017

Neil

Great stay, fantastic room and lovely breakfast

Partner

8/10

Excellent

08 Oct 2017

Verified traveler

Overall Ok!

Nice staff and breakfast.
Didn't find it easy to find as part of the resturant.

10/10

Exceptional

07 Aug 2017

jason

amazing breakfast

comfortable room and excellent breakfast- by far the best we've had in a belgian hotel

10/10

Exceptional

03 Aug 2017

Scott

Great hotel

Wonderful little hotel. Everything was fantastic. Good sized room with comfortable bed. Nice shower and bathroom. Staff was incredibly friendly. Good location--especially if you're walking from train station without a car. The restaurant had great food and the breakfast was good as well.

Family

10/10

Exceptional

02 Apr 2017

Garry

Little gem

Great hotel above a lovely restaurant! Room was quite large and very clean. Not really any bad points apart from lack of mirrors in the room

Partner

10/10

Exceptional

15 Oct 2016

Verified traveler

Great little hotel with friendly staff

My mum and I stayed here when we had a couple of days in Bruges for a city break. The hotel is situated in a great location within a short walk of the main train station and all the city centre sights.

The staff were incredibly welcoming and helpful and the room was amazing. We stayed in the Marilyn Monroe room looking over Z'and and the square which was beautifully decorated and spacious. Both the breakfast and dinner we had in the hotel were delicious, the Flemish stew was superb.

We thoroughly enjoyed our stay here and would definitely recommend it to others. The only point that stops us giving it 5 stars across the board is when we stored our luggage with the hotel on the final day before our train, this was not kept in a locked room as promised, but just in the reception area. However, this is a minor point that would not stop us staying here again.

10/10

Exceptional

20 Jun 2016

Larry

Wonderful getaway in beautiful Brugge

This was a wonderful place to stay, very relaxing. Stephanie and Dmitry were very accompdating

Partner

10/10

Exceptional

04 Mar 2016

Daz

Top notch hotel all the way

My girlfriend and I stayed here when we had a weekend in Bruges for our anniversary. We could not fault this hotel, staff, or facilities.

The staff were incredibly welcoming and helpful. We stayed in the Marilyn Munroe room which was lovely and spacious with a view over looking t'Zand square (highly recommend trying to get this room if you can).

Breakfast was included in the restaurant downstairs. This comprised of a selection of freshly baked bread, croissants, etc., yogurt, eggs,coffee, tea, or hot chocolate, fresh orange juice, ham and cheese. The restaurant itself had a lovely atmosphere.

The hotel is in a great location, within easy walking distance to the train station and main square.

We thoroughly enjoyed our stay here and would stay here again (or try one of their sister hotels) should we have the chance. Don't hesitate, book this hotel, you won't be disappointed!

Partner

10/10

Exceptional

31 Dec 2015

Jessica

Great stay. Lovely hotel. Only one negative was 6 euro for a bottle of water in the restaurant down stairs

Partner

8/10

Excellent

04 Oct 2015

Shiu Lap

Bart

If you are looking for quiet a place to stay, this is the one. The customer service was excellent! Breakfast is delicious. The only thing need to improve is the wifi reception, only certain area in room can receive signal. Other than that, it was very pleasant place to stay.

Partner

10/10

Exceptional

13 Sep 2015

Louisa

lovely staff and super clean room

extremely clean room and bathroom. Very comfortable bed, although I got a bit hot because it was memory foam. Lovely staff and nice fresh bread at breakfast. Very quiet area. The room was small and had no view but we didn't mind because we didn't go on holiday to sit in a hotel room the whole time!

Partner

10/10

Exceptional

10 Sep 2015

Verified traveler

Great stay at the Hollywood. The location was close to the train station and the center, with shopping and restaurants within walking distance. Very comfortable, clean room.

Partner

10/10

Exceptional

27 Jul 2015

Verified traveler

Good place to stay close to the shops

Very friendly and helpful staff, nice clean and well presented room.

8/10

Excellent

25 Jun 2015

Barbara

A great hotel-an interesting surprise

I stayed for 5 days in this hotel which is a great location. Bus from the train station stops across the plaza from the hotel. You are by the new opera house and short walk to all the key areas of this World Heritage Site city. The rooms are above the restaurant. Mine was up 2 short flights of stairs and overlooked the plaza with the large fountain. The building is older but my bath was large and newly re-modeled. There was one surprise. The listing said that the hotel did not take arrivals on Tuesdays and Wednesdays. I didn't realize the significance of that statement. It meant that the hotel was effectively closed and not staffed. You are provided a security key to come and go if you stay over Tuesday or Wednesday. The restaurant is closed but staff comes in to prepare your breakfast. When they leave there is no staff available during the day or the night. It was a bit intimating but there were 2 other guests and I felt safe on my own. My understanding is if the hotel is rated 1 star, they are not required to have 24/7 staff on duty. It is a great place to stay, just be cognizant of the restraints.