Name: Ocean Cliff Negril Hotel
Address: West End Road West End Negril, Negril, JM

10/10

Exceptional

24 Jul 2026

Candice

Lovely staff, lovely rooms, just wish the beach had been available.

Self

10/10

Exceptional

22 Jul 2026

Nandsly

Staff was

6/10

Pleasant

21 Jul 2026

Michael

We're very disappointed there was no beach.

Partner

10/10

Exceptional

14 Jul 2026

Bola

This is a very nice hide out, if you just want to get away to a very quiet clean environment. We enjoyed dinner cooked to perfection by the ocean. The staffs are the best. Our room was updated daily with different design on our bed every night.
My favorite thing about this hotel is the Jungle appeal. Beautiful flowers and luscious greenery all around. I'll give them a 5star overall.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2026

Jaque

Beautiful hotel, amazing staff, great location minutes from Ricks cafe and 7 mile beach will definitely be back

Partner

10/10

Exceptional

06 Jul 2026

Richard

Great resort, and really friendly staff! Ricardo at the back outdoor bar is great with people and makes great drinks! The front office staff was very helpful as well! Property is sup er cool and wonderful sunsets.

Partner

10/10

Exceptional

30 Jun 2026

Carl

Loved everything about this property. We got married here and everyone bent over backwards to look after us. I’m so glad we chose ocean cliff. The hotel is so well looked after and some of the existing staff even helped build the place around 17-18 yrs ago. Great food in the restaurant. We would definitely return here and would highly recommend it to everyone. Thanks Heather and Nicholas and all your wonderful staff. You made our stay an unforgettable experience. Carl & Diana

Friends

10/10

Exceptional

29 Jun 2026

Vantrice

Resort was very clean and the staff was very welcoming and engaging.

Friends

10/10

Exceptional

15 Jun 2026

Kenda

Absolutely beautiful and tranquil. Will definitely go back!

10/10

Exceptional

02 Jun 2026

Shaquille

It’s a really quiet location. Perfect for a retreat or get away. The only downside is that the parking is limited, so don’t go in expecting a standard parking lot. The staff are all super memorable and quickly make an effort to learning your names. Everyone was super accommodating and I would definitely go again! The food choices at the hotel were superb, and there are plenty of other good choices close by if you want a variety of foods. Oh and the rooms! The rooms are so comfortable that it feels like you’re home! The beds are comfortable and the cleaning staff leave no stone unturned.

Friends

8/10

Excellent

26 May 2026

Jhenelle

The view was everything, it was intimate and the staff was ready to assist.

Partner

10/10

Exceptional

17 May 2026

Ijala

My husband and I had an amazing time at Ocean Cliff Hotel Negril. Everyone was so kind, the rooms were clean, and the staff was extremely accommodating. The restaurant food was some of the best we’ve had in Negril! We will definitely be staying here again.

It was quiet, peaceful, and so serene. The private beach and pool were absolutely amazing, and the view was truly out of this world.

Partner

10/10

Exceptional

14 May 2026

Michael

beautiful, well kept boutique resort. The highlights here were the staff, spa and the views. we like smaller places to stay when we travel, not the mega all inclusives. This one was exactly that. The couples massage was honestly incredible, one of the best we have ever had. Every staff member we spoke with were extremely helpful and kind. The only thing we didn't love was the food of the onsite restaurant. the American dishes on the menu were actually quite bad, the local dishes were only ok, and not nearly as good as some of the other places around the area. Phenomenal place to stay just plan accordingly for authentic food.

Partner

10/10

Exceptional

11 May 2026

hal

Bar attendant was friendly. Amazing view from the cliffe. Comfortable bed, anazing room

Partner

10/10

Exceptional

08 May 2026

Sayem

I had a great experience overall. The staff was very friendly and welcoming from check-in to check-out. The room was clean, comfortable, and well-maintained every day. The location was convenient, close to restaurants, 8 minutes from Beach. Small resort if anyone wants to relax this would be perfect choice.

Partner

10/10

Exceptional

06 May 2026

Ray

Very clean and as advertized, I will book this property again

10/10

Exceptional

02 May 2026

Edan

Amazing place...Amazing staff...Amazing balcony views...Great food...Excellent Views

Self

10/10

Exceptional

01 May 2026

Jayce

Room was spectacular staff friendly and helpful seaside villa was perfect

Self

10/10

Exceptional

15 Apr 2026

Autumn

Such an amazing resort. We wanted a quiet relaxing place and this was it! Can’t wait to go back. Highly recommend if you’re wanting the ultimate relaxation vacation.

10/10

Exceptional

04 Apr 2026

Aaliyah

Clean room, beautiful view, wonderful staff, AMAZING food, 10/10

Partner

8/10

Excellent

12 Mar 2026

MCharlotte

The property was clean the manager and frront office staff were very professional and helpful.

Friends

10/10

Exceptional

06 Mar 2026

Joan

Awesome

10/10

Exceptional

04 Mar 2026

ross

Stayed in Seaside 3, beautiful 5 star hut, directly infront of the pool, which is diectly in front of the ocean, which is directly in front of the sunset!

The staff make the difference... everyone is delightful without exception. Stand outs include Allison, Vanessa, Billy but most especially Shanakay.

Food was good, except for one jerk pork that was seriously overcooked like leather.

Would have liked a hot tub, but the pool was beautiful,

Small and personal, with only 50 guests, but during our stay probably never more than 20

Would return!

Partner

10/10

Exceptional

03 Mar 2026

Kathy A

Always wanted to stay here and finally did and enjoyed the experience.

Partner

10/10

Exceptional

28 Feb 2026

Tonya

Adorable cottages by the sea. The staff is what makes this place extra special. My husband had a medical emergency while on property and they were so helpful and caring, checking on us often during our stay. Special thanks to Allison in the restaurant who made our stay feel like we were visiting family.

Family

2/10

Poor

23 Feb 2026

Raymond

I am writing to express my profound disappointment regarding my recent stay at the Ocean Cliff resort, which I booked through your platform. This trip was planned as a special celebration for my wife’s birthday, but unfortunately, a series of significant issues and misrepresentations completely overshadowed the occasion.
While Ocean Cliff is advertised on Expedia as a 4+ star property, our experience reflected a 2.5-star resort at best. Below are the primary issues that severely impacted our stay:
• Inadequate Room Conditions: Our initial room was unbearably hot due to a broken air conditioning unit, forcing us to go through the inconvenience of packing up and changing rooms.
• Lack of Basic Utilities: We experienced a complete lack of hot water in our room. I had to escalate this to the resort staff several times before anyone adequately addressed it, which is unacceptable for a highly-rated property.
• Closed Amenities: The outdoor bar was actively being worked on and closed to guests. As a result, we had to constantly leave the pool/lounge area and go inside just to order drinks.
• Misrepresented Beach: The beach was nothing like the beautiful photos advertised on your listing. It was extremely rocky and rough, making it completely unenjoyable and entirely misleading.
• Subpar Dining Options: The restaurant menu was incredibly limited, offering very few choices for a resort of this supposed caliber.
When we book a 4+ star resort through a trusted platform like Expedia, esp

Partner

10/10

Exceptional

22 Feb 2026

Amanda

Seaside cottage room was amazing!! Clean, beautiful, and the views were phenomenal. The staff were all so kind. The pool was perfect, always able to get a chair, quiet, peaceful, ocean water was calm and perfect for floating away on the rafts provided! Seaside massage was incredible. Only ate at the restaurant once and it was decent. A bit slow but nice. Dolphins swim by in the mornings! Definitely will stay again!

Partner

10/10

Exceptional

10 Feb 2026

Shane

The trip was amazing. The staffs were friendly. The food was amazing. The view was breathtaking. The rooms were clean.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Lindsay

Beautiful and peaceful. Tasty restaurant. I loved the sound of the surf.

10/10

Exceptional

12 Jan 2026

Donovan

Amazing!!! I will book this property every time I visit Negril.
The staff was so welcoming, food was amazing, cottage was out of this world

Leisure Partner

10/10

Exceptional

12 Jan 2026

Gina

Bartender was so fun and personable!

Leisure Partner

10/10

Exceptional

09 Jan 2026

Jacob

What an amazing stay we had!
The resort was beautiful, quiet and the staff was Fantastic!!
I can’t wait to go back!

Leisure Partner

10/10

Exceptional

25 Oct 2025

Kerise

Property and experience was wonderful

Leisure Partner

10/10

Exceptional

18 Oct 2025

Trevor

This Hotel far exceeded my expectations. It had high rating but I thought it was probably overrated until I arrived . The Views ,Ocean Cliffs Amazing Staff from Heather , Afri, Raquel , Richmond the Bartender , even the Maintenance Guy Cardaine made sure we were comfortable. We had Swedish massage and it was so amazing I went in to have my first ever facial . That too was rejuvenating. That's Shanique , you did an amazing job . We will be back . Oh we had dinner there and it was the authentic Jamaican Food 🇯🇲👍♥️. One Love

Partner

10/10

Exceptional

13 Oct 2025

Audrey

It was during the off season so it was very quiet and peaceful which is what we absolutely wanted, we will most definitely recommend to our friends/family and we will be back!

Leisure Partner

10/10

Exceptional

10 Oct 2025

Cortney

From the moment I arrived the Staff and employees were welcoming and pleasant The rooms were very appealing and accommodating, the pool is the center piece and gorgeous The food was delicious on the Hotel property and all around outside

Leisure Self

10/10

Exceptional

07 Oct 2025

S

Beautiful rooms set in a wonderful garden. Very peaceful and quiet. Ideal location for exploring the surrounding areas

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Robert

Very accommodating and attentive staff!

Leisure Partner

10/10

Exceptional

01 Oct 2025

Gawain

It's one of the few places that we have stayed that is actually better in person than pictures. Really a gem and looking forward to spending a quiet and relaxing visit again. BTW compliments to the chef and kitchenstaff. They really can cook! Ultra clean grounds, room and no bugs to deal with.

Partner

8/10

Excellent

30 Sep 2025

Patricia

Lovely staff and the property was extremely clean. Small hotel without a beach, but gorgeous views

Leisure Partner

10/10

Exceptional

29 Sep 2025

Lauren

I have no real complaints

Leisure Partner

10/10

Exceptional

12 Sep 2025

Tarsha

The scenery and ocean was amazing. The upkeep of the grass, flowers and trees were beautiful to gaze upon. Very lowkey and had the pool all to myself. Friendly hotel staff, felt very safe great security men.

10/10

Exceptional

10 Sep 2025

Leslie

My stay at the Ocean cliff hotel limited was absolutely amazing from start to finish. Was welcomed with a refreshing drink and shoulder massage. I loved everything about this hotel the food, entire staff ,spacious clean room the comfortable bed and the walk-in shower.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Bernadette

The property was clean and well maintained. It was quiet and safe. I enjoyed staying at the property.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Vyanna

Incredible views, amazing food at the restaurant. Clean and no complaints!

Leisure Partner

8/10

Excellent

18 Aug 2025

Merrick

Like the serenity of the property. Blue Major Restaurant is really good

Leisure Partner

10/10

Exceptional

18 Jul 2025

Nicole

Im so happy to have found this beautiful property. Staff from the gate to the front desk, the restaurant and the amazing staff.
Please know that this was a blessing for me and my husband. It was a peace of mind and we are forever grateful. Massage was awesome Janell thank you. Alison her spirit was uplifting and Vanessa has a beautiful smile. Keep Mr Veron a very humble man. Ricky and the other fornt deak young lady took care of our needs. Also Thank you Dennis our taxi from Java tours he was patient and flexible. Blessings forever.

We will be back. Peace and always one love

Partner

8/10

Excellent

14 Jul 2025

steve

good property at good price - nice but not to the level of the rock house - the restaurant does not understand vegan and food was just so-so

Leisure Partner

10/10

Exceptional

07 Jul 2025

Brian

Great Stay in Negril

We had a great time at the Ocean Cliff Hotel. Check-in was smooth and the staff was always welcoming. The views from our room and the property in general were amazing. The food was quite tasty and when we ate outside of the venue, there were local dining establishments within minutes. I wish I had taken greater advantage of the hammocks in the early morning hours.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Yveton

I liked my stay and will stay there in the future

Leisure Self

10/10

Exceptional

28 Jun 2025

Gilbert

Thank you for the upgrade. The room was wonderful. Everyone at the hotel resort was exceptionally nice and accommodating!!

Business

10/10

Exceptional

15 Jun 2025

Iyana

Ocean Cliff Hotel was definitely an experience. I loved it. Highly recommend. The food was TOP TIER.

Leisure Partner

10/10

Exceptional

03 Jun 2025

Nayana

Beautiful property and friendly staff.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Polly

We had a fabulous time at your resort!!! Thanks to your entire hotel staff, from the dining room to the night watchmen, for all the fun & great hospitality – we miss you… And the property, Oh my goodness is to die for!! I love my room 304 and we will be back! Thanks for the wonderful memories…..

Leisure Friends

10/10

Exceptional

08 May 2025

Stacy-Ann

Nice room and pool area! Food was excellent! Very delicious and top knotch! Thank you 😊

Leisure Partner

10/10

Exceptional

28 Apr 2025

Tanya

From the moment we arrived at Ocean Cliff, my husband and I felt truly welcomed. The staff greeted us with a complimentary drink and a relaxing massage—such a thoughtful and refreshing start to our stay. Throughout our visit, the service remained exceptional. The team went above and beyond by suggesting local excursions and even making calls to check on availability for us. Everyone we interacted with was warm, friendly, and eager to help. The hospitality was genuine and made a lasting impression. We will absolutely be returning—Ocean Cliff is a gem in Negril!

Leisure Partner

10/10

Exceptional

18 Apr 2025

Jeffery

Perfect for couples. Just a short shuttle from the best of 7 mile but just past the hustle and bustle of the area... Rick's is within walking, 7 mile in biking, and of course plenty of transport options to the more popular spots nearby like the Jungle nightclubs, margaritaville, miss lilly's etc. Stay here for the bst value per dollar. Amazing staff food and drinks, private freling while being centrally located, its thr perfct blend and the best palace to be in negril or westend

Business_and_leisure

10/10

Exceptional

16 Apr 2025

Annie-Kay

Ocean cliff property is beyond amazing! This property holds an extremely relaxing nature, with a staff that matches the energy of the hotel. The oceanview cottages (which we were upgraded to) made you feel as if you were in your own little home. Housekeeping kept our room clean everyday clean sheets and towels no question asked.

I can’t wait to come back, our servers Shawna Kay, Sain and Ricardo at the bar and went above and beyond, from breakfast by the poolside or at the restaurant looking at the ocean while enjoying the escovitch fish which I had 3x because it was so good. Sashay our morning server was excellent each time. The blue mountain coffee is to a go to.

We are frequents in Jamaica ad our first time at Ocean Cliff and it did not disappoint

Leisure Partner

10/10

Exceptional

06 Apr 2025

Kim

Great experience ,comfortable environment, great food.

Leisure Partner

8/10

Excellent

23 Mar 2025

Mark

Clean property. Good staff.

Leisure Partner

10/10

Exceptional

07 Feb 2025

Jennifer

Wonderful stay

Everything was amazing, The staff were so friendly and courteous. The spa, food, and bar were all wonderful! We enjoyed every minute of our relaxing vacation.

Friends_and_family Friends

10/10

Exceptional

21 Jan 2025

Harrison Porter

Great views. Amazing food.

Leisure Self

10/10

Exceptional

16 Jan 2025

Bassam

Very nice property facing the ocean ..quiet and the food is delicious. Super friendly staff from management to sous chefs and everyone in between.
Totally recommend this place!!

Leisure Partner

10/10

Exceptional

28 Dec 2024

doug

Quiet

Leisure Partner

10/10

Exceptional

11 Dec 2024

Jennifer

This is an excellent place for a couple who wants low-key R&R. It is a gorgeous location, beautiful landscaping, very attractive and spacious rooms, nice saltwater pool with fabulous lounging area and very pleasant staff. Chill quiet vibe. Only drawback was noise a couple of nights from a separate local business blasting music hopefully the owners will figure a way to eliminate that one thing and I would go back

Leisure Partner

10/10

Exceptional

14 Nov 2024

Laxton

Very good place to stay for a quiet vacation.

Leisure Family

10/10

Exceptional

01 Nov 2024

kevin

Great stay

We loved it there. So nice to be right on the water. Loved the salt pool right next to ocean. No chlorine so great! Food was excellent. Especially the traditional jamaican dishes like ackee and saltfish and whole pan friend red snapper

Partner

8/10

Excellent

24 Oct 2024

Jaih

Typical West Negril Hotel.
Food and service are their sweet spot.
Unable to jump from cliffs into the water like other hotels or nearby ricks cafe. Slightly isolated and secluded from Negril. Hotel is comfortable, restaurant has great food. Restaurant also caters to locals as a food destination. Cost is a bit much for what you get.

Self

10/10

Exceptional

08 Oct 2024

ingred

From the moment we arrived, earlier than our reservation to the moment we left we experienced nothing but amazing service from the staff. The team in the spa went above and beyond to ensure our treatment was geared to our needs. Would not hesitate to stay here in the future

Leisure Partner

10/10

Exceptional

14 Sep 2024

Steven

Great service by all staff. It was obvious management has spent a great deal of time training staff to be friendly and customer focused. Food and service at the restaurant was amazing. Beautiful grounds and beautiful view. Gated location with posted gate guard increased safety aspect. Everything we were looking for in a hotel.

Partner

10/10

Exceptional

15 Aug 2024

Barrington

Size was great and adult only suited us fine.

Leisure Family

10/10

Exceptional

12 Aug 2024

Christine

Loved the grounds, bar, restaurant, and staff. I will definitely be coming back and adding this to my list of getaway spots

Leisure Self

10/10

Exceptional

15 Jul 2024

Marsil

Amazing food and atmosphere

Leisure Partner

10/10

Exceptional

01 Jul 2024

Craig

Hidden gem

Excellent facility, friendly staff and very clean.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2024

Janel

Endless Ocean Views

The staff was EXCELLENT and the food was Delicious!! The view from rooftop 5 was SPECTACULAR!! My hot stone massage with (Ronique??) was MAGNIFICENT!! She’s very thin, but handled my plus size curves with ease! LOL I was a solo traveler and felt SAFE. You’re offered excursion options at check in, which were very reasonable and pick up was right at the hotel. Taxis were quickly available, but a little pricey. My room was well appointed and the grounds (stone) were beautiful. There is no real beach, but the ocean views are worth the stay!!

Self

10/10

Exceptional

03 Jun 2024

Beatriz

Excellent service and staff. Beautiful hotel, and the view was amazing.

Leisure Family

8/10

Excellent

10 May 2024

Matthew

Nice boutique hotel. With only 18 rooms and only 1 other couple there when I was there it was like a ghost town. But I wanted some peace and quiet. Which isn't the easiest thing to come by in Negril. Only complaint was pool was closed for a day. You Can hear noise from road. But I think if you had the ocean front room you wouldn't hear it much

Leisure Self

10/10

Exceptional

02 May 2024

Brett

Love the salt water pool and access to snorkling.

Leisure Partner

8/10

Excellent

16 Apr 2024

Isabella

Everything was great

10/10

Exceptional

02 Apr 2024

Donna

Beautiful property will stay again

Leisure Family

10/10

Exceptional

01 Apr 2024

Sarah

A beautiful, relaxing hotel scenically located at the west end of West End. The rooms are super comfy, the food & drinks are delish and the staff are an excellent balance of friendly and professional. I'd like to give a call out to the gardeners! Boy are they working hard to get the foliage back after the surge. We will definitely be back. Thank you!

Leisure Partner

10/10

Exceptional

21 Mar 2024

Whitney

The place is great, the rooms are clean and nice. The staff is friendly and helpful!

Partner

10/10

Exceptional

13 Mar 2024

Gregory

Food was too expensive, no beach as it’s on the cliffs, no surprise. The place is very nice, but outside the hotel gates is pretty sketchy, be alert!

Leisure Family

10/10

Exceptional

28 Feb 2024

James

Property is first class and staff excellent. An excellent destination for people looking for rest and relaxation with ocean waves crashing into the cliffs and gorgeous sunsets.

Leisure Family

10/10

Exceptional

28 Feb 2024

Gregory

Lovely people and place.

It was wonderful. Great staff and property. Enjoyed staying up on the Cliffs - good location for enjoying all Negril has to offer. A freak storm a week or so before we arrived had done some damage to the landscape and outdoor amenities but not much the property could do about that. Would definitely return for another visit.

Partner

10/10

Exceptional

27 Feb 2024

Sean

Beautiful setting, lovely restaurant, wonderful staff.

Leisure Partner

8/10

Excellent

25 Feb 2024

Brian

Can’t say enough good things about this hotel. The food and people are the best. I can only ding them on construction going on at the place. The noise was all day long..! I understand this stuff needs to happen to better the future. But it did really wreck the peace of the place. And that’s the only reason I took a star away.

Leisure Partner

8/10

Excellent

24 Feb 2024

Paula

First off let me say the staff were really lovely and accommodating and the beds were comfortable and the view was good. It was a bit dull with not much to do but that was exactly what I was looking for. The food was good but I wish they had had an actual grill for fish and jerk chicken and not just saute and fried meat. I would definitely go back for a long weekend but not sure I would stay more than 4 days.

Leisure Self

10/10

Exceptional

21 Jan 2024

KEMARA

Celebrated my birthday here,it was the best birthday ever,food was wonderful and staff very friendly.

Leisure Partner

10/10

Exceptional

30 Dec 2023

Alexandra

Cozy and beautiful, the view was spectacular and the staff were welcoming and helpful. My new favorite spot to stay in Negril.

Leisure Partner

10/10

Exceptional

27 Dec 2023

Bruce

Very quiet and low key. Just what we were looking for.

Partner

10/10

Exceptional

23 Dec 2023

Henry

This is the ultimate place to stay in Negril. It’s on the cliffs, which offers for you some privacy the hotels completely enclosed with its own security you stay in stone crafted Huts that face the ocean there’s a beautiful swimming pool, the bar and restaurant are excellent and it’s just they also have a spa so it’s the ultimate in Negrill, luxury and solitude and just a great overall vibe the staff will do anything you want you can ask them to get you watermelons and Tours trips to waterfalls live music. It’s really a wonderful spot so I think it’s the best place to stay as a hotel in Negril.

Leisure Partner

10/10

Exceptional

05 Dec 2023

Selim

An excellent option for folks looking for a high-quality option to the many generic resorts in amd around negril.

8/10

Excellent

19 Nov 2023

Adrian

I liked the property itself and the great service from staff members. The restaurant on site had good food but a bit pricey.
Cons: Outside the resort itself is quite rundown and not easily walkable. Could not get much sleep due to extremely loud music from the bar nearby the resort at all hours of the night

Leisure Partner

10/10

Exceptional

13 Nov 2023

Melanie

The hotel has the most beautiful views. The staff is absolutely amazing and the food is great!!! I will definitely be back!!!

Leisure Family

10/10

Exceptional

06 Nov 2023

Troy

Im glad my wife and I discovered this gem. Our only regret is that we had to leave so soon. From the moment we arrived till we left, all staff interactions were positive. The rooms and property overall are beautifully kept. Absolutely loved that your room is nestled in its own private garden. Im glad we took the advise of a friend to check out this property on the west end. Its so peaceful and tranquil, you could spend all day taking in the calming crash of the waves, soaking in the saltwater pool (pleasant surprise) or relaxing on the private beach. No loud music, solicitors and the likes at some other properties.
Drinks could use some improvement but the food and staff more than compensated.
Would def visit again.

Leisure Partner

10/10

Exceptional

05 Sep 2023

Donovan

For the price, this place is absolutely amazing. It is such an amazing view, you are literally on the cliffs looking into the ocean and looking at 7 mile beach from the resort. Very close to Rick’s Cafe. If you drive your own car, they can only have about 5 cars in the parking lot. Other than that small inconvenience, this place is amazing will definitely stay here longer next time we visit!!

10/10

Exceptional

30 Aug 2023

Noel

Clean, private and friendly atmosphere. Food was excellent. I would tell friends about and definitely return

Leisure Partner

10/10

Exceptional

28 Aug 2023

Vahn

Very cozy

Ambience, service was exceptional