Merrils Beach Resort 2

10/10

Exceptional

05 Mar 2026

CAROLA

Our room had garden view. I enjoyed the pool on two occasions when the ocean waves were high because of the wind.

Partner

8/10

Excellent

02 Mar 2026

Steven

The ocean was not visible from our unit, and the pool was Closed.

Friends

10/10

Exceptional

27 Feb 2026

Frances

The room and the resort is beautiful as always. This was our second experience at Merrill’s, and we are booked for next year.

8/10

Excellent

22 Feb 2026

Elizabeth

Room was cleaned and decoration on bed daily. Barbara went out of her way to arrange our tables and was always pleasant. Diego the gardener was always helpful.

Family

8/10

Excellent

02 Feb 2026

fred

Resort met my needs, food was okay drinks were cold. Room had a nice balcony, TV, AC Hot Shower. Beds were Very Hard. difficult to get comfortable on. my back was sore after 2 weeks but i managed. Nice beach.

Self

10/10

Exceptional

11 Jan 2026

Jennifer

Excellent staff- super friendly!

10/10

Exceptional

05 Nov 2025

Reginald Louis

Excellent

8/10

Excellent

23 Oct 2025

Rajat

The property is well situated in close proximity to the various beachfront bars and restaurants offering live music and other entertainment. It’s also in walking distance to the main negril roundabout and grocery stores. Beach in front has several sea berry trees offering shade. No issue getting beach loungers on the raked white sand beach. Security is strict and looks out for you and belongings. Grounds are beautifully landscaped and swept daily. Bar has red stripe on draft, Kingston Rum, soft drinks, frozen drinks, and a filtered water cooler in the dining room next to the self serve coffee and tea station. The food is tasty and there is enough variety to keep it interesting, though they could improve on the dessert offering. It would be great if they had an ice cream cooler with bars as an option. Rooms and bathroom are cleaned daily with fresh towels. Water pressure and temperature in my bathroom were great. Having a front porch with the ground level room is much more convenient for me than the rooms upstairs where you have to go through the room to get to the balcony. Wi-Fi was mostly reliable and available throughout the property. Drifters and Kenny’s are close by so the music at night can get loud.Bring earplugs. Get your own blanket and a pillow if you are picky. I usually pack a few suction hooks to hang dry swim stuff. Pack an outlet extender if you have a lot of stuff to plug in. Not enough plugs in the room. Bring toiletries and mosquito repellent.
Love the staff.

Leisure Self

8/10

Excellent

13 Sep 2025

Christine

Beautiful property, very tropical, well maintained, mostly friendly staff especially Charlie and Jovan in the dining room...gorgeous beach area. Food was mediocre , drinks not great ...We stayed in the executive suite oceanfront which was fabulous. Would definitely stay here again!

Leisure Partner

8/10

Excellent

22 Aug 2025

David

The staff was great

Leisure Friends

10/10

Exceptional

18 Aug 2025

Danica

We stayed here for a week in August. Family of five. The best thing about the hotel is the staff, they are amazing! Professional, welcoming, kind and funny. The food is nice, mostly Caribbean with some international dishes as well. Would have been nice to have some snack options inbetween meals, sandwiches etc as a few times we missed the allocated times. The beach is stunning! White sand and clear blue seas.

Leisure Family

8/10

Excellent

10 Aug 2025

Olando

beach was very close

4/10

Poor

05 Aug 2025

Stewart

Property needs refurbishing

10/10

Exceptional

13 Jul 2025

Vladimir

Great property for solo travelers, or a couple. The staff is amazing, the food is great, it’s ideal for a long weekend or 2 weeks. The property doenst have entertainment if that’s what you’re looking, it’s a quiet beachfront property with amazing people.

Self

10/10

Exceptional

27 Apr 2025

Elsa

Wonderful staff, beach and ocean view room .

8/10

Excellent

19 Apr 2025

Janet Thwing

Small, family owned, simple, basic, clean!
Healthy food, drinks, AI , plus a shade/sun beach with a very kind staff.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Petra

Loved my stay

8/10

Excellent

11 Apr 2025

maria

Staff was very helpful. Location was excellent, right on the beach. Resort is old and rooms are in need of some renovation, but very clean.

Leisure Friends

10/10

Exceptional

08 Apr 2025

Richard

Amazing staff and food!

Leisure Partner

10/10

Exceptional

26 Mar 2025

john

A little Gem.

Merrils is a very nice family-owned resort. Nice little pool and a great beach.

I would have loved some Appleton rum and rum cream in my coffee after Dinner, besides that awesome stay!

Partner

8/10

Excellent

26 Mar 2025

Madélia

Somewhat okay resort - but could really used some revamp… the food is also not really good. Very cute front beach.

Leisure Self

6/10

Pleasant

23 Mar 2025

Claire

We recently stayed at merrils, and while there were many wonderful aspects of our trip, there were also some significant disappointments.

First, the positives—this resort is located on one of the most stunning beaches we’ve ever seen. The water is crystal clear, the sand is soft, and the sunsets are breathtaking. The food was also very good, and the staff (outside of management) were friendly and welcoming, making an effort to ensure guests had a great experience.

Unfortunately, our experience with management and our upgraded room left much to be desired. We paid for an upgrade, expecting a better experience, but instead, we had no WiFi and had to endure extremely loud noise until 2 AM the first night and 4 AM the second. We also requested multiple room fixes that were never addressed. Each time we inquired about speaking with the manager, we were given the runaround—told he would be there at 10 AM, then asked to return later, and we finally spoke with him at 12:30 PM. There was no real apology or effort to make things right.

On our last night, we moved to a different room, which was a slight improvement, but outside noise was still an issue. If you are considering staying here, I’d highly recommend booking a room closer to the ocean and away from the street. Additionally, while the beach is beautiful, be prepared for a fair amount of solicitors.

Overall, this resort has a lot of potential, but management needs to improve. If you choose the right room and go in with.

10/10

Exceptional

22 Mar 2025

Gregory

I like the following:beach access, staff, location, safety, food.

I disliked the following: peddlers

Overall I like the property and the staff is wonderful

Leisure Partner

8/10

Excellent

18 Mar 2025

Susan

A very nice visit

We wanted to stay in a small resort on the beach in Negril. Merrill‘s Beach resort ll was perfect in that respect. It was a beautiful setting!! We had a nice room near the beach and the swimming pool. The grounds were quite beautiful and the staff was amazing. They were very kind, helpful and friendly. The weather and the water were perfect. We would stay there again.

My only complaint would be that the food was just OK. I know it must be hard to prepare three meals a day for a diverse group of people from all over the US and Europe. We ate a few dinners out but were unprepared for the cost of taxis and meals outside the resort. This is definitely something to consider when you are planning a trip to Negril.

Drinks were also all inclusive and they varied all over the map depending on who was making them. Some were excellent and some were not worth drinking.

I would recommend taking a lot of cash as most places outside the resort, unless they’re very high-end, do not take credit cards.

One last comment: Jamaican people are extraordinarily hospitable and friendly. People from all over the world could learn from them.

Partner

8/10

Excellent

16 Mar 2025

robert

the rooms have been upgraded which is a good thing because they were starting to show their age. the beach is still excellent and the grounds are well kept. the staff is friendly and always willing to help with any questions or requests

Leisure Partner

8/10

Excellent

15 Mar 2025

Greg

The Negril Beach is always Great, There was no safe in the room

Leisure Self

8/10

Excellent

13 Mar 2025

Micheala

Safe and Peaceful

Food was good…. Great view of the beach

Self

8/10

Excellent

08 Mar 2025

Eustace

The grounds was amazing and the staff was very helpful.

10/10

Exceptional

05 Mar 2025

CAROLA

We like the atmosphere there, the many returning guests like us for years and the staff is great!

8/10

Excellent

02 Mar 2025

Terryn

Beautiful property ( landscape) Rooms are out of date. Time for fee upgrades.Beds are hard. Wish they have jerk chicken an option at least once a day. Only was available 1 time my entire stay. Nice for the price. Would recommend.

Leisure Self

8/10

Excellent

02 Mar 2025

Dan

This was the first time we stayed at an All-Inclusive Resort that was this small. It was a nice change of pace. Being small we were able to get to know the staff and some of the people that were staying here as well. But being small also cut down on the variety dinning options and things to do. We were surprised that the resort did not supply shampoo or body wash in the room. However, one the staff members was able to find some for us. Beach was amazing. Overall, we enjoyed our stay.

Leisure Partner

10/10

Exceptional

27 Jan 2025

jill

Merrill’s is always my choice when I travel alone to Negril they are very accommodating.

6/10

Pleasant

26 Jan 2025

Verified traveler

Food needs an upgrade

Everything was 3-star and acceptable. The food could use an upgrade. Less “mac&cheese” as I call the food that’s so American we might be anywhere in America. The few nights that there was Jamaican cuisine it was so mild-guess catering to that demographic.

Friends_and_family Family

6/10

Pleasant

22 Jan 2025

Tiffany

I have stayed at this property for the last 6 years every January. The pros are the location, the 3 delicious meals that are included and the pleasant staff. The rooms themselves could use some work, better mattresses, more thorough housekeeping and minor cosmetic improvements throughout the room and property.

Leisure Self

8/10

Excellent

24 Dec 2024

Hopiann

Very quiet for the most part, the food was okay, staff; veryyy attentive, friendly.

Leisure Self

10/10

Exceptional

19 Dec 2024

Anthony

the staff was great

Leisure Partner

6/10

Pleasant

15 Dec 2024

Barbara

Not bad for a quick stop. I think they could improvement the food station.

Business Self

2/10

Poor

06 Dec 2024

Terah

We checked in and had requested a ground room when we booked in March near my parents who also had requested a ground floor as they are elderly
Neither of us had a ground room and definitely not near each other
My dad fell the first night and we asked for days for a room change for them
They move them finally after day 5 and didn’t refund difference
We had no hot water for the first 6 days of our 9 day stay
Television didn’t work right no sound on good channels and channels we watch had bad sound
Very noisy from neighbors all night long til about 4 am
Upper ceiling had only screen over it
Toilet had a slow leak around base
Housekeeping was fabulous and most the servers in dining hall were great
Those at the desk did not seem too concerned with any complaints
No security answered when my mom hollered for help when my dad fell but a nice gal from the dining kitchen came and helped
We won’t ever go back to Merrill’s
Even upper management had no concern
My parents have stayed multiple times over last 30 years as well have brought lots of business to them
We were not impressed
The food was good but it was the same variation every meal

Save your money don’t book here and get better place to stay
Not happy with it at all

Leisure Family_with_children

10/10

Exceptional

05 Dec 2024

Jean

Home away from home

8/10

Excellent

02 Dec 2024

Wayne

The property was quiet and well laid out. The rooms were very spacious and the bed comfortable.
Breakfast was okay with limited but adequate menu.
Staff were pleasant and professional.
I enjoyed the stay there and would recommend to anyone wanting a quiet getaway at a competitive price.

Leisure Family

10/10

Exceptional

29 Nov 2024

Cindy

Just returned from 11 days at Merrils 2. Was our first time. Upgraded to executive oceanfront suite. Loved everything about this place, on best beach in the world! It's a smaller hotel that is all inclusive. 3 meals a day and bar open 10-10. Amazing Jamaicn food most of the time. We came with realistic expectations. After reading reviews snd way better than expected. If not wanting big, busy, fancy hotel, this is for you. They have some live entertainment 2x per week. Lots of beach chairs and shaddy trees, to sit under. Staff was friendly and helpful and many became friends. Close to lots of live music venus, restaurants, stores and bars! This IS our new go to hotel on 7 mile beach, Negril! Thank you to the staff for making it so special! Fell in love with Gabby and Charlie, but loved them all really!

Leisure Partner

8/10

Excellent

17 Nov 2024

Audrey

Don’t expect the best during off-season

Clean rooms, beds okay. Really excellent staff. Food so-so compared to other times I’ve stayed here-guess cuz it’s off-season.

Friends_and_family Friends

10/10

Exceptional

03 Nov 2024

Kim

Pros: Clean, nice staff, pretty grounds, beachfront, mini mart right next door, close to music venues (Drifters, Roots Bamboo, Woodstock)
Cons: food was terrible with very limited options, (stewed liver should not be served for breakfast!) alcohol/drink choices limited, cheap liquor brands
I’d stayed here 2 years ago and food was limited but was delicious but not this time. Definitely not worth the $155 per night I paid. Disappointed on my birthday

Leisure Self

8/10

Excellent

29 Oct 2024

Paula

The staff at Merrill‘s went above and beyond. Even though the menu offered was somewhat limited I found it totally sufficient. At every meal there were at least two different meat, entrées, and many different vegetable options every day. Even though it was a slow season, they had a singer perform twice a week.

10/10

Exceptional

28 Sep 2024

JENNIFER

Small clean great price with great staff... location is wonderful with a beautiful beach

Leisure Partner

10/10

Exceptional

28 Aug 2024

Mihaela

Merrills was really pleasant, the rooms pretty and facing a true garden with alleys and paths, very beautiful. The food was very good and varied, the staff attentive and polite. And they didn't have mosquitoes in the rooms. The Negril beach is amazing, but it is best to only stay inside the resorts. This applies to all properties.

Leisure Friends

2/10

Poor

27 Aug 2024

Delvida

The rooms we were staying in were roach infested. Also, there’s not much to choose from the food options as it is not buffet style. Paid for two nights but had to leave after the first night due to unsanitary conditions. Was not able to get a refund.

Business_and_leisure Family_with_children

10/10

Exceptional

23 Aug 2024

Melanie

The staff were just wonderful and polite. The resort was well kept and clean.

Leisure Self

6/10

Pleasant

16 Aug 2024

Antoinette

The property is on the seven mile beach. The beach is spectacular. The live band on Wednesday night was good and played a lot of vintage reggae. The staff was attentive and willing to do whatever they could to make one's stay enjoyable. However, the food was disappointing. I was unpleasantly surprised to find that I got better Jamaican food in New York.

Leisure Self

8/10

Excellent

12 Aug 2024

David

the pool was clean and the staff was very friendly

Leisure Friends

8/10

Excellent

12 Aug 2024

David

the pool was clean and the staff was very friendly

Leisure Friends

8/10

Excellent

12 Aug 2024

Floyd

Comfortable and economical. I would definitely recommend it for a quick trip to Negril.

Leisure Family

8/10

Excellent

10 Aug 2024

Danny

My stay at Merrill’s was fantastic the staff treated me well.

6/10

Pleasant

08 Aug 2024

Juanita

Limited choice of food

6/10

Pleasant

07 Aug 2024

Tanya

I liked the property surroundings including the beach and the room. I didn’t like the dining options as well as the dining times especially dinner being at 7pm and ending at 9pm. That is too late to eat and too short a time as well especially when breakfast ends at 10am and that’s a much quicker meal. That was my biggest fault with the dining options, the food itself was okay and prepared properly.

6/10

Pleasant

07 Aug 2024

Sushant

Location

Leisure Self

8/10

Excellent

06 Aug 2024

Ronald

Secluded.

Leisure Self

6/10

Pleasant

31 Jul 2024

Annmarie

Nothing

Leisure Family

8/10

Excellent

24 Jul 2024

Akilah Sharla Dionne

5 night stay (ocean view suite). Room was clean and spacious, AC was cold, hot water worked perfectly, view was amazing. WiFi worked better on the beach & restaurant than in my room. All Inclusive was VERY limited, ie ONLY Sprite or Coke was offered, no snacks offered in-between meals, bottled water was not included but a water cooler was available in the restaurant area where you can fill your own water bottle, no top shelf liquor available, food was repetitive but absolutely delicious (none of this was an issue for me). The staff here is the highlight; friendly, welcoming, helpful. No request too big or too small and they all seemed eager to be of help. I would most definitely stay here again.

Leisure Self

6/10

Pleasant

23 Jul 2024

Sashana

Nice property needs some updates

Business_and_leisure Partner

8/10

Excellent

21 Jul 2024

ROBIN

Nice mini hotel with semi all-inclusive features

Nice hotel. Great room. Stayed in a suite with microwave and large sized refrigerator (not a mini-bar). Very comfortable bed and the fans and AC was working (important feature given a hurricane blew through 2 weeks ago). The food choices though limited were quite tasty and the restaurant staff were fantastic. The meal experience was raised because of their attentiveness. The aspects that need some attention. 1. The room Wi-Fi was weak. Need more receivers around by the rooms. 2. There needs to be a way to control the pests in the main gathering areas. Also if you say it is all inclusive then all types of basic alcohol must be considered available. Can't have regular wine being an extra cost. That's not right. 3. The beach and swimming area by the sea needs maintenance. Lot of seaweed by the hotel. Had to walk down the beach away from the hotel to swim in fairly clear water.

Overall a pleasant stay and good value for the money

Friends_and_family Friends

10/10

Exceptional

18 Jul 2024

Regina

Excellent staff, Big Up to Ms. Barbara, Charlie, Nadine, and Mr. Granderson. Thanks for all your help and Great Laughs, Smiles and Service. The remodel is Gorgeous. Rooms are always clean
Good Jamaican food. Staff is Top Notch!

Leisure Family_with_children

8/10

Excellent

10 Jun 2024

Annette

The resort was quaint. It was nestled in the middle of everything

Leisure Partner

4/10

Poor

05 Jun 2024

Andreca

The room was spacious and free wifi was available. However, being an all-inclusive hotel, the property could have placed at least 2 bottles of water inside the room. You had to purchase bottled water if you needed it. The food was not interesting to say the least. It was just ordinary...not to mention the dessert, I saw one sliced cake.

Leisure Partner

10/10

Exceptional

26 May 2024

Kirk

I had a wonderful stay

Business_and_leisure Self

10/10

Exceptional

12 May 2024

Ndikumana

Staff members were very helpful, welcoming and nice. The food was good.and it was right on the beach which was great

Leisure Friends

6/10

Pleasant

03 May 2024

Carolyn

Food and beverage staff was the only positive for me.

Leisure Family

10/10

Exceptional

10 Apr 2024

Jeff

Staff are great, clean rooms small and intimate.

10/10

Exceptional

06 Apr 2024

Verified traveler

Merrils

I’ve stayed a few places in Jamaica, Merrils Is one of the best choices. Their staff are very attentive, they care about your stay and provide excellent service. The premises are clean and the food is amazing. Can’t wait to go again.

Friends_and_family Family

10/10

Exceptional

06 Apr 2024

Susanne

Wonderful stay enjoyed beach-front view's and amazing sunsets.
Beach and garden well kept and clean, happy to see new improvements like beach chairs covers, bath tubs repairs,felt safe, all staff was friendly and helpful. Karen gives the best massage on Merrils property, looking forward to returning. again.

6/10

Pleasant

04 Apr 2024

Natasha

Lovely grounds. On the beach front. Amazing staff. Good food. Dated rooms and too many cockroaches. Rooms need refurbishment.

Leisure Self

8/10

Excellent

03 Apr 2024

Diane Mary

Merrils staff was kind and extremely helpful

Leisure Family

10/10

Exceptional

02 Apr 2024

Susanne

I stayed at Merrill’s less than a year ago, I was excited to see lots of great changes all around like new beach chairs covers, upgrades and repairs in bathroom. It’s safe and great place to relax, beach is just breath taking along with amazing views with sunset, All staff is extremely friendly and welcoming.Garden and beach is well kept. I am looking forward to stay at this property again.

Leisure Self

8/10

Excellent

02 Apr 2024

Andre

Good service, pleasant staff. They were very courteous and helpful

Leisure Self

10/10

Exceptional

19 Mar 2024

Gregory Cardell

Really enjoyed my stay there. I plan to go back in 2025.

Leisure Partner

10/10

Exceptional

13 Mar 2024

OlMichael

Staff were so amazingly kind.

8/10

Excellent

11 Mar 2024

rosanne

Tvs were not working well. Sound was terrible and tv was very small

10/10

Exceptional

01 Mar 2024

CAROLA

The clean up of the beach after the storm that left weeds and debris was swift.
The staff did everything to make our stay a pleasure.

It would be nice however if the hot water in the showers were more plentiful and not only at some times during the day.

Leisure Partner

4/10

Poor

25 Feb 2024

Mia

Booked a reservation at Merrills II and as soon we arrived we were informed that our booking was moved to their sister resort, Vera. It was a total inconvenience and we weren’t happy about it. We finally got to the room and the room was clean but there was no comforter or blanket for us to use in case we wanted one. Also the shower had nowhere for us to sit our soaps on. Also, they don’t supply wash cloths on hand towels for you to wash up with, in which I thought was very weird. My husband and I enjoy the beach whenever we come to Negril and the beach was a bit of a disappointment due to the abundance of seaweed in the front of the resort. No one bothered to rake it. It was disappointing. The drinks were good, the food was not great and catered to Italian cusine, service provided was good and friendly. Overall, I won’t be returning to Merrills or Vera. It is just not the same as it used to be even for a lower priced all inclusive resort. Spend a little or a lot more and go to another resort. It’ll be worth it. Vacation should feel like vacation in every way.

8/10

Excellent

21 Feb 2024

Christine Antoinette

We had a great, four night stay at Merrils 2. The service was great and the local food was very tasty. There is something for everyone. We enjoyed the soups, fried plantain, corn beef, callilou and hard dough bread. The meals reminded me of my parents’ cooking:) I really liked the breakfasts. A big shout out to Charlie, Sidane, Peter-Gay, Marlon and the rest of the team for their wonderful service. The grounds are beautiful. The second floor rooms are big with a nice balcony. Everyone is friendly. There was a lot of seaweed on the beach during our stay (which is not normal for Negril), but they did their best to clean the beach area. Some suggestions include keeping the bar open later than 10pm, wine should be included in the all-inclusive bar; snacks between meals and alternate lunch options such as beef patties, burgers and fries; better water pressure in the shower and there shouldn’t be an additional cost for the safe. Thank you for a great time.

Leisure Partner

8/10

Excellent

15 Jan 2024

Paul

I love how it's right in the middle of everything. My only complaint is the terrible mattress. I couldn't get a good night's sleep all week. The bed are only 5\" thick

Leisure Self

10/10

Exceptional

06 Jan 2024

Justine

Beautiful property, best location and warnest friendliest staff

Leisure Self

10/10

Exceptional

06 Jan 2024

Jennifer

I go every year. I stay because of this places uniqueness.

Leisure

4/10

Poor

05 Jan 2024

Marla

So sad...

I stayed at Merrils 12/29/23-1/2/24. This was my 3rd time staying at the hotel. The hotel is dated and in need of upgrades but is in a great location on Seven Mile. Just steps from the beach. It's close to other restaurants and bars. Prime location which is why I wanted to stay here and bring in the new year. I also convinced my sister and good friend to stay here. The service is excellent in the restaurant and bar but the front desk is ice cold.
My biggest complaint is that for the 3 days i had no hot water pressure. None. The luke warm water literally trickled out. We were moved from room 906 to 907 after complaining 3 times. Room 907 was almost as bad; luke warm water with no pressure. I took videos and showed the front desk what i was experiencing. After informing the front desk they told us it was a \"outside\" problem. It took 1 1/2 hrs for the water to come back on. By the end of the third day we finally had luke warm water pressure. I am sad to write this review and unfortunately will no longer patronize this hotel.

8/10

Excellent

27 Dec 2023

Stacey

Property was great, Ms Barbara and Charlie are awesome. The main Chef was awesome, great customer service. He truly knows how to make a guess feel welcome and appreciated. Dining room needs proper training. Housekeeping was great.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2023

Jean

Several of us reunite at Merrills annually and have a marvelous time. The resort is Jamaican owned and run with simple rustic rooms and typical Jamaican meals. I've stayed at Merrills 1 and 2 many times. I always have felt safe and comfortable.
We did experience a Karen this trip who was in my opinion possibly impaired in some way. The concept of staying in a 5 star hotel as opposed to a 3 or 4 star was lost on her. She was rude to the owner almost daily and demanding and critical of the food offerings. If the menu is stating that they are serving wings during a meal that does not that you can be rude and demand chicken thighs. It was however entertaining which would be the complaint of the day. Hoping that she doesn't spoil another vacation
I, for 1 will continue to frequent and enjoy all those who contribute to a marvelous escape to our likkle bit of Heaven. The chefs, the lifeguard, the bartenders, the cleaning and grounds crews, and the Grandisons have a faithful following in those of us who want simple, clean, chill accommodations so we can enjoy our friends and Jaimaca

Leisure Self

10/10

Exceptional

12 Dec 2023

Joanne

The rooms themselves could use a little TLC but all in all, great location, good food, friendly staff. Nicely landscaped

Leisure Family

8/10

Excellent

27 Nov 2023

CHARLOTTE

I liked the garden view. Friendly staff.
Had minor room booking mixup, but got issue resolved.

Leisure Partner

8/10

Excellent

23 Nov 2023

Everett

No comment

Leisure Self

2/10

Poor

22 Nov 2023

Richard

DIDN'T GET THERE UNTIL OCT31 THE FLIGHT WAS DELAYED AND DIDN'T GET THERE. ALSO HAD TO PAY, ALSO HAD NO LUGGAGE OR PILLS FOR 2 DAYS. THE PLACE WAS NICE. BUT BAR RAN OUT OF COLA! NOT VERY GOOD CHOICES AT BAR. RAN OUT OF WATER PRESSURE, NO HOT WATER.

Leisure Family

8/10

Excellent

17 Nov 2023

Richard

PLUMBING OLD AND OUTDATED NO WATER PRESSURE OR HOT WATER MANY TIMES DURING STAY.
HAD TO PAY $3 a day for safe. Wasn't warned of this.
EV ERYTHING ELSE WAS EXCELLENT!!!!

Leisure Family

8/10

Excellent

02 Nov 2023

Marcel

Definitely a budget friendly hotel right on the beach with a good restaurant. The staff were hit or miss Lorenzo from the restaurant went above and beyond to make us feel welcome and comfortable. Karisa the waitress was very courteous and took initiative to help when her team members were away. The security guard Mr. White is also an asset to this hotel making sure we were safe and interacting with us. The beach was phenomenal with adequate beach chairs and space for some relaxation. Rooms were a little dated and it would be nice if the safe was included without cost.

Leisure Partner

6/10

Pleasant

15 Oct 2023

Phillip

Every single staff member i interacted with was excellent.
The food is average but you have to realize Merrils all inclusive is a discounted compared to all the other all -inclusives hotels. The initial room i was assigned the bed was very firm. After complaining about the internet i was assigned a different room with a more comfortable bed. The internet signal is weak. The beach is fabulous.

Business_and_leisure Self

2/10

Poor

21 Sep 2023

sancia

Never again

8/10

Excellent

23 Aug 2023

diane

This is a sweet place and will give you the opportunity to experience the peace and beauty of Negril The view and the beach situated on the 7-mile beach was outstanding! Please note the all-inclusive is three mealtimes - breakfast, lunch, dinner (no snacks or continuous dining options). The bar is open throughout the day. The chef is kind and amazing! The restaurant staff were attentive and phenomenal. I visited in a \"slow time\" which was perfect for me. Two improvements needed: 1. Update all towels (in room and beach) and linens. 2. Provide a Welcome brochure with their amenities, office hours, directions, area attractions, etc.

Leisure Friends

8/10

Excellent

19 Aug 2023

Amber

We always enjoy our stay at Merril’s. The food is good and the mixed drinks are great. The staff is friendly and helpful. It’s at the best spot on the beach too. It’s ideal for an affordable, quick getaway spot!

Leisure Friends

2/10

Poor

19 Aug 2023

Shania

Let me start of saying that you can get a better bang for your buck somewhere else. The bathroom was sooo disgusting. It looks like it hasn’t been cleaned for ages. The tub was rusting,black and dirty, the shower curtain was a disgrace to humanity. I mentally had to prepare myself to take a shower every day. The toilet was extremely disgusting ask well. The beds in the rooms felt like rocks. The rooms need a major update. It felt like I was staying at a really cheap motel. The outside was beautiful though. Nice greenery. The pool was out of commission and it looks like it has been that way for a very long time. They have 1 area where u can dine. The food was ok, 4/10. Please keep that you will be eating the same thing for breakfast, lunch & dinner every single day and your options for these meals are very limited. For dessert you will have pound cake with a different color food coloring. If you ask for the flavor of the cake, they will tell you cherry but I can guarantee you that it is pound cake with red food coloring. They all taste the same and a staff member also confirmed for me. Most of the servers were nice. The rest of the staff members were ok and a few always has an attitude for no reason at all but I didn’t rate my experience off of that because you will experience a few bad apples everywhere you go. I spent majority of my days at a resort down the street by the name of Traveler. Their facility, food and staff was amazing. I which that I would’ve found them sooner

Leisure Family

8/10

Excellent

18 Aug 2023

Scott

The food was excellent. Quiet staff was great. Very enjoyable trip. Only thing that kept me from a5 star rating was the pool was closed during my stay and the shower water pressure wasn’t very good

Leisure Self

8/10

Excellent

17 Aug 2023

Micheala

Check in was fast.. will definitely be back!!! Relaxing atmosphere!!!

Friends_and_family Friends

6/10

Pleasant

10 Aug 2023

Christine

The hotel staff is very inconsiderate. I booked a extra night just to prove when you book a room its for two persons.
I suggest not booking here as a package deal. You will lose in the end.

Leisure Partner