Negril Palms

Jamaica , Negril
NEGRIL, Norman Manley Blvd
Show on Google | Map

100 reviews shown

8/10

Excellent

11 Mar 2026

crystal

The beach was nice the pool was good room location was great could use some updates to the bar and the staff was on their phones all the time and not attentive

The gardens are gorgeous, the food was great for the prices
Great location and sunsets

Partner

8/10

Excellent

09 Mar 2026

Lyda

the hotel just right on the beach. love that i can just walk right up to the beach through the garden. the beach chairs just right there on the beach.

Partner

6/10

Pleasant

09 Mar 2026

Maurice

Yes it did! Property overall has a nice view and on right on the beach. Room need upgrade and amenities need improvement

Family

10/10

Exceptional

08 Mar 2026

Michelle

Relaxing and central

Family

10/10

Exceptional

05 Mar 2026

Brian Keith

The room was adequate.The BATHROOM WAS FINE Our room was very close to the restaurant and a short distance to the beach.All the staff was very attentive to our needs Thanks ,we will consider a return visit.

Partner

10/10

Exceptional

01 Mar 2026

Susan

The rooms are clean. The staff was friendly. The ambiance is amazing!

Family

2/10

Poor

25 Feb 2026

Julia

The room was disgusting. Rats on balcony climbing into roof. Un clean and only a sheep on bed. Sheets never changed. Balcony never cleaned ever

8/10

Excellent

22 Feb 2026

Megan

Love the ambiance and overall look of the property. Lovely palms chill environment
Room was big nothing crazy very simple.

Family_with_children

8/10

Excellent

22 Feb 2026

Jacqueline

Good

Friends_and_family Friends

2/10

Poor

08 Feb 2026

Sheila

Our flight was delayed from Canada.
I immediately called directly to the hotel tonlet them know we would be arriving a day late. The front desk girl..Kamisha thanked me for letting her know and we confirmed pur arrival time for the next day. We arrived the next day at 3pm. Our room was not ready...as the had rented it out. We have booked 7 days starting with the previous day..anf paid in full. After a breif discussion a room was found.
I can't complain about the food...thete was a recent hurricane and some supplies are difficult to get. I brought food, tolietties, clothing and things for the staffs children. The restaurant and housekeeping staff were lovely. The beach bar staff on the other hand took advantage .....they had 3 bottles of luqior. Could not make a dirty banana...which is popular...I bought all the alcohol and bananas to mske the drink and they still charged me full price. There were locals at the resort hanging out everyday, getting high and harassing the guests.Give me money, if you didnt you were told to go F##k yourself and called a racist. I loved Jamaica and always brought supplies and tipped well, but this was awful. Our travel money will now go where it is appreciated. Not Jamaica or this hotel.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Jamah

The staff were excellent all around. From the time we arrived, everyone made us feel very welcome and at home. From the office staff to, the clean comfortable room, the food offerings and kitchen staff, drinks, friendly bar tenders, pristine beach and pool, excellent lifeguards and maintenance staff, and beautiful gardens, everything was great. We enjoyed every moment and are looking forward to our next visit. Respect.

Leisure Partner

8/10

Excellent

02 Feb 2026

Louise

This was our first stay at this property. We found the hotel to be very accommodating to our needs the room was cleaned daily, the staff were pleasant to deal with, the food offered at the restaurant was good and reasonably priced. The beach was well maintained with loungers, umbrellas and towels. The bed was comfortable and AC worked great. There were mosquitoes getting in the room possibly through doors with slats on side. Lots of mosquitos on our patio but the property has a jungle vibe so to be expected. We loved the jungle feel. All in all a great stay.
Would return.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Daisy

Friendly staff.

2/10

Poor

30 Jan 2026

Cortney Marie

Unfortunately, my stay at Negril Palms was disappointing from beginning to end and did not align with the 3.5-star rating listed on Expedia.

Check-in was delayed by nearly three hours, with no meaningful communication or apology. Upon finally accessing the room, it was immediately clear that the property is outdated and poorly maintained. The room was extremely sparsely furnished, consisting only of a bed, very old side tables, a noisy refrigerator, and what could loosely be described as a desk. There was no dresser, closet storage, or luggage rack, making it impractical and uncomfortable for anything beyond a very short stay. Towels provided were visibly dirty, which raised concerns about cleanliness overall.

Security also appeared to be lacking. The property did not feel well monitored or secure, which was especially concerning at night.

Food and beverage service was another major issue. One restaurant order took approximately one hour and forty-five minutes. Additionally, the on-site “bar” was essentially nonfunctional. It had little to nothing in stock and could barely make basic drinks. I would not consider it a bar by any reasonable standard, despite being advertised as one.

Overall, Negril Palms felt poorly managed and far below the expectations created by its star rating. The lack of cleanliness, minimal amenities, slow service, and absence of basic hospitality services made this a very frustrating experience. I would not recommend this property.

Leisure Partner

4/10

Poor

24 Jan 2026

INA

hope jamaica recovers soon, there is barely any food available

Leisure Family

8/10

Excellent

21 Jan 2026

Tanya

Over all stay was great…. The rooms could use a blanket on the beds, not just sheets. Especially when AC is being used and also have a kettle to get hot water for coffee or tea in room. I would definitely stay here again. Location is perfect!!!! Staff were nice!

Leisure Friends

8/10

Excellent

18 Jan 2026

Toyin

Was nice, comfortable hotel. Love the fact it was directly on the beach, accessible to loads of bars and restaurants along the beach, so didn't eat at all in the hotel. Unfortunately, I was without hot water for one or two days, but the issue was resolved pretty quickly. Staff were polite and helpful. For the price, was worth the stay.

Self

4/10

Poor

03 Jan 2026

Charon

Let start with a handicap room was requested way before the booking and it was promised but not granted. The toilet was broken in my room my entire visit. My TV was broken and very staticky. It took hours to receive new towels requested. I was forced to impede on my friends room who was there with a companion. I have good mind to dispute the charges

Leisure

2/10

Poor

03 Jan 2026

Ronald

No towels. Asked for them. Got 2 with holes in them. Bed had a sheet on it without bedding. Was dirty. Check in took two hours (ya it's island time but it was past check in time and we were tired from traveling so it started off rough and went down hill). Check out had billing error (confused me with another guest with the same first name).

Leisure Family

10/10

Exceptional

02 Jan 2026

Alan

Goid

Partner

6/10

Pleasant

30 Dec 2025

Carol

Everything needs improvement

Leisure Partner

6/10

Pleasant

14 Dec 2025

Rudolph

My stay at Negril Palms was a little under “okay.”
I checked in around 6:00 PM and was extremely tired after traveling. The first room I was assigned had a lot of ants, which was very uncomfortable. I was then moved to a second room, but the key did not work. After going back and forth, I was finally given a third room that worked.
By that time, I was hungry, so I went to the hotel restaurant. Unfortunately, the experience there was disappointing. The male server (with a noticeable spot on his face) made me feel like I was bothering him. After I placed my dinner order, he never asked if I wanted a drink. I eventually had to go back to my room to get my own glass of wine.

Because of this experience, I did not eat at the hotel restaurant again during my stay. Instead, I found a restaurant near the hotel, where the service and food were amazing, and I had all of my meals there. (Miss Elliy)

Throughout my stay, there was constant noise and fighting, which made it difficult to relax. One morning, my car was blocked in, and I was almost late for an appointment.

Overall, I found the staff to be unfriendly and rude, and my experience did not meet expectations.

Self

8/10

Excellent

07 Dec 2025

Maia

Given the storm has just passed it's challenging to give a fair review. The staff was pleasant

Leisure Family

6/10

Pleasant

06 Dec 2025

Sharilyn

Sheets and towels were old and had stains! Staff quickly changed upon request. Would love to have coffee ready before 8 am!

10/10

Exceptional

05 Dec 2025

Debra

Beautiful property and well maintained. Friendly staff and family friendly atmosphere. Beach front property with chairs and umbrellas accessible to staff. Please visit you will like it!!

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Jenice

Check in was okay, did take a few minutes. We asked for an iron from the night we checked in and was advised that one would be provided the following morning, however mulitiple calls and visits to the office we were told housekeeping could nkt find an iron and would have to check the occupied rooms. This wouldnt be a big deal usually but we were travelling for my mom's funeral and needed an iron.

Leisure Partner

8/10

Excellent

28 Nov 2025

Wendi

The Palm Trees are beautiful. And, great location. I stay here frequently, and definitely will be returning!

Partner

10/10

Exceptional

24 Nov 2025

Diane

Very nice place. Good value, will be back.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2025

Grag

Peaceful, relaxing and friendly

10/10

Exceptional

08 Nov 2025

Michael

Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!

8/10

Excellent

23 Oct 2025

Rebecca

It’s right on the 7Mile Beach ,beautiful views .Nice setup with the palm trees gives privacy when sitting outside the room. Staff is friendly.wifi up.Room nice and clean.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Dayan

Shower need to clean better but rooms clean

Business_and_leisure Family

2/10

Poor

06 Oct 2025

Thomas

I have stayed on the property many times.always happy, no problems. Great staff right on the beach.

10/10

Exceptional

05 Oct 2025

Derail

The scenery itself made it an experience for my Queen, she never been to Negril. The comfort of walking out our rooms to the beach, other beach restaurants was all convenient. I'm thankful all I spoke about the place came to the real LyFe experience. Thank You 😎

Leisure Partner

10/10

Exceptional

22 Sep 2025

Sherri

Travelling solo it was a great place to relax and unwind in September, the pool and beach were beautiful. Room was clean and the fridge was an added bonus. The grounds reminded me of a rain forest especially when it was raining I was still able to sit on my patio and enjoy it.
Staff were friendly and helpful.
Will definitely be back again.

Leisure Self

8/10

Excellent

21 Sep 2025

Kenisha

Negril Palms Review

Overall, Negril Palms served its purpose and offered great value for the price. The property provided easy parking, and I appreciated that the ackee and saltfish breakfast was both authentic and very affordable.

The main drawback was my room location. I stayed on the ground floor near the entrance, which meant I could hear guests coming and going throughout the day. Next time, I would request the same room on a higher floor for more privacy and quiet.

Rating: 4/5 – Excellent value and convenience, with room location being the main area for improvement.

Leisure Self

10/10

Exceptional

17 Sep 2025

Adjoa

First night went great love the location and staff

Leisure Partner

6/10

Pleasant

13 Sep 2025

Malik

you get what you paid for

6/10

Pleasant

08 Sep 2025

Devon

Can you believe they served instant coffee and not brewed. That was also without sharing such with me.
Bedroom area though small was ok. Bathroom very small.
Staff wasbattentive

10/10

Exceptional

01 Sep 2025

Kelly

Solo stay

I loved Negril Palms. It was so beautiful and peaceful. I felt like I made friends with the staff there…mainly Legion the bartender and Dania, the main waitress who was always friendly and helpful.

Self

6/10

Pleasant

24 Aug 2025

Jeremy

Lizards made disturbing sounds during sleeping hours.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2025

Lisa

Love the grounds

Leisure Partner

8/10

Excellent

17 Aug 2025

Crystal

6/10

Pleasant

11 Aug 2025

Heather

My first time stay. I liked where the property was located

8/10

Excellent

10 Aug 2025

GRANVILLE

Love the location and direct beach access

Leisure Self

4/10

Poor

09 Aug 2025

Tudie

Bath

8/10

Excellent

08 Aug 2025

Donna

For the price it wasn’t bad at all… the grounds were well kept…the beach was incredible,amazing,beautiful…. That’s why I booked for 2 more days. I came a little early but they didn’t let us check in..I also booked in Montego Bay for a week but we went to Negril & went nuts over the beach so I stayed there😂😂🏖️🌴❤️🇯🇲🇯🇲

Leisure Friends

10/10

Exceptional

31 Jul 2025

Verified traveler

Great Stay

This is my second time staying here. They were accomidating with my room (I requested upstairs) and very friendly. The breakfast is delicious and nice drinks at the bar. I will stay here again.

Business

4/10

Poor

18 Jul 2025

Adrian

I thought I was at a weed dispensary:day care center, it was horrible. I could not sleep at night the couple with kids was fighting, smoking cigarettes all night and day, the kids was running and jumping the entire time. My question a single person downstairs why would you put a family on top of my head. Nasty Nancy’s .

Leisure Self

8/10

Excellent

16 Jul 2025

Gabrielle

The staff very welcome and warm. Dining on site the food was great and convenient. Especially, when you didn’t want to leave the hotel. The beach steps away from the rooms. Price very budget friendly.

Leisure Family

8/10

Excellent

16 Jul 2025

Kim

Okay for the price. Nice helpful staff and best of all it’s on the beach. Breakfast was not great. Rooms quaint but basic. Mini fridge old but functional

Leisure Self

4/10

Poor

15 Jul 2025

Alric

The property was dirty and run down. The rooms are poorly clean. There is mosquitoes in the rooms which makes it difficult to sleep. Lights switch don’t work, no lamps in the room. The ceiling fan doesn’t work. I will not stay there again. There is no where to park.

Leisure Partner

8/10

Excellent

08 Jul 2025

Brianna

2/10

Poor

30 Jun 2025

SCOTT

I have traveled all over the world in my life and this was the worst hotel I have ever stayed at. everything about it was a disgrace and I would not recommend that anyone stay at this hotel.

Leisure

2/10

Poor

29 Jun 2025

Yolanda

This was my second visit and I was totally disappointed. Staff not available and food options super limited. No cable the whole 8 days. The highlight was Bryan the lifeguard who was very pleasant and accommodating. I attempted for the second time to support a small local owned business, but when your staff is cold and despondent it makes a customer feel unappreciated. I hope they pull it together and fix things quickly. I was there with 3 new guest and they were not happy that I recommended this establishment at all.

Leisure Family

6/10

Pleasant

29 Jun 2025

Ordeva

Great

10/10

Exceptional

19 Jun 2025

Jeff

Excellent staff. Clean facilities. Prompt and daily maid service. Safe surroundings

Leisure Self

10/10

Exceptional

18 Jun 2025

LUZ

Beautiful location very convenient location wise.. staff eehh some better than ithers but def recommend and definitely would stay there again!

Leisure Family

8/10

Excellent

03 Jun 2025

Wayne

Close by to all my needs. Transportation readily available right outside the property.

Leisure Partner

8/10

Excellent

02 Jun 2025

Shane

Was very peaceful and relaxing.

Leisure Partner

10/10

Exceptional

29 May 2025

Sandra

Beautiful beaches right there and accessible. Food options in this hotel was ok we ate other places because it was not a restaurant like they display.

Leisure Partner

10/10

Exceptional

23 May 2025

Anthony

I loved everything about it.

Leisure Family

6/10

Pleasant

22 May 2025

Ana

The location is wonderful and the staff is really nice.

Leisure Family

8/10

Excellent

21 May 2025

Romaine

Rooms need iron and ironing board but good regardless

Business Self

10/10

Exceptional

11 May 2025

Rojaye

I loved staying here .. definitely going back soon

8/10

Excellent

10 May 2025

Tracy Ellen

Loved reynolds and the kevante the best! Kevin the cook and all of the bartenders were wonderful!

Leisure Self

4/10

Poor

03 May 2025

Steve

Could not tell our room so had to pay cash at bar as we waited for our room. Walk from lobby to sea side bar was the only magical thing about this property. You walked through a well maintained garden canopy of ferns, flowers and fronds.

Hat to ask for toilet paper three times, only bar soap provided, much of the lighting was bare bulb wall sconces. Upon stepping in to the room was well detailed at first glance.

Walls where thin, could understand conversations in adjacent room.

It looks like they are trying to update stuff but we did not see the results of that work.

Process good for one night… if you are looking for a bed and beach / pool time this is fine, but beyond that… be aware.

Leisure Partner

4/10

Poor

02 May 2025

YVONNE

Disappointing

Property needed upgrading,poor internet service,room wasn’t clean,towels where grey and dingy, no cover sheets on bed,and old worn pillows,only had a couple of channels on TV ,and a small fridge that wasn’t working.access directly to the beach was a plus,and it had a nice small pool

Friends_and_family Family

8/10

Excellent

25 Apr 2025

Henry

Nice vegetation, clean rooms

Leisure Family

8/10

Excellent

24 Apr 2025

Tahjay

Overall perfect

Business_and_leisure Friends

6/10

Pleasant

20 Apr 2025

Lorna

Nothing unique about the property. They were doing renovation so it was a little bit noisy.

Leisure Partner

8/10

Excellent

20 Apr 2025

Tyronne

Comfortable

Average hotel room with a slip hazard after the rain when entering the premises.
Bed, fridge and air condition was fine.

Self

4/10

Poor

17 Apr 2025

maurice

Old

10/10

Exceptional

17 Apr 2025

David M

Very nice small hotel.

The Palms was very clean & comfortable. The rooms have new TVs with cable. The restaurant has excellent food with very reasonable prices. The pool was nice & very clean and the beach area, with beach chairs, was well kept.

Partner

8/10

Excellent

13 Apr 2025

Marlon Rhoan

I like the way the staff or friendly they make you feel welcome. The kitchen need improvement guest should not having to waith 30 minutes for a cup of coffee. Also when buying at the bar take a menu because if they will over charge you it happen to me, I get 3 different prices form the same thing with different person. If you see you room don't clean it because only one key so you have to leave with the housekeeper if you wanted your room clean.

Leisure Self

6/10

Pleasant

11 Apr 2025

Scott

There were issues. The pool was closed from the time we arrived (around 4pm) and still closed when we left. That was disappointing. A lot of little bugs in the room - understandable as windows and doors had wooden slats. Had to go to front desk quite a few times for internet problems, no blanket in the room. It was worth what we paid.

8/10

Excellent

10 Apr 2025

Tiffany

Leisure Partner

10/10

Exceptional

09 Apr 2025

Clayton

When you looking for somewhere to relax Clean environment, beautiful stuff.
Amazing owner Look No further.

Leisure Friends

10/10

Exceptional

09 Apr 2025

Marvin

Perfect little place

Fantastic place. Simple clean and friendly

Friends_and_family Family

2/10

Poor

03 Apr 2025

Harry

It was a rip off, you shouldn’t offer anything on your site like this, we stayed for 2 nights out of 17 booked and paid for. Had to move else where at great expense, I’d like to pursue a refund for the nights not spent there. It was terrible

8/10

Excellent

24 Mar 2025

Maurice

Property is really quiet and nice however they are lack of room amenities and need to pay more attention to linen in the room

Leisure Family

8/10

Excellent

20 Mar 2025

Gary

Pros: Small beachfront property with chairs and umbrellas. Cons: Wooden window louvers did not completely close and allowed regular conversations, night frog noise, and biting insects an easy entrance. Woke each morning with additional bites even when using bug spray. Room was clean but very basic with no chairs to sit on except outside. Bathroom was functional but no hot water. Small cafe and bar on-site with food that can be charged to your room. Would probably stay again but ask for another room further away from the road and with windows that stay closed.

Leisure Self

8/10

Excellent

20 Mar 2025

Timothy John

We love the beach. The hotel is working hard on making improvements. We will be back.

Leisure Partner

8/10

Excellent

18 Mar 2025

ANDREA

Love the property location and design, evnironment and staff. Pleasant and courteous. Worth the cost of the room. I will definitely be back!

Business_and_leisure Family

10/10

Exceptional

12 Mar 2025

Rebecca

Great beach location with friendly staff. Clean rooms and good prices for food and drink at the bar. Will definitely return for future visits to stay here!

Leisure Partner

10/10

Exceptional

12 Mar 2025

Melissa

Great Stay - Would come back again

First time staying here and read the reviews before booking. We were only planning one night before heading to the all-inclusive next door so didnt worry too much about the negative reviews. After staying we did not understand why the reviews were so negative. I thought the place was clean, well-managed, and easily worth the price. The rooms are situated with lush jungle landscaping. The beach was just steps away. They had a pool, bar, restaurant, beach chairs, etc. Honestly if the food and drinks were included it would be not too far off from other all-inclusive accommodations we have stayed in the area. Sure the rooms are not as luxurious as other resorts but sometimes the other resorts are overkill for what you need. I would definitely recommend this place for exploring the area on a budget.

Partner

10/10

Exceptional

11 Mar 2025

Rose

Excellent location 7 miles of wonderful White sandy Beaches and Great Location to Eat and enjoy the family.
Excellent Hotel 2 feet from the beach.
Shout Out ! to Chef Kevin, Keonia, Shannesa, Ms. Annette, amazing Staff.

2/10

Poor

05 Mar 2025

Daneel

Property was a let down. Room was awful and was difficult to locate a staff.

Business_and_leisure Self

10/10

Exceptional

28 Feb 2025

Duhuney

I really enjoyed my time spent at Negril Palms and I really enjoyed the view.

Partner

8/10

Excellent

28 Feb 2025

Cindy

Loved the staff!!! Restaurant was amazing!

8/10

Excellent

24 Feb 2025

Marguerite

The property is not new, but they’re doing constant maintenance. The rooms aren’t fancy but very clean. The walkway from your room to the beach is beautiful gardens and the beach doesn’t get more beautiful than Negril Beach to be 50 feet from your room to the beach is amazing. Food was good and more affordable than neighboring options. The beach bar makes the best piña coladas.

Leisure Self

8/10

Excellent

23 Feb 2025

Maria

Easy going. Relaxing. Go to yr own beat.

8/10

Excellent

22 Feb 2025

KIM

The staff were extremely helpful and cheerful. The beach is pristine, I had a wonderful stay.

10/10

Exceptional

16 Feb 2025

Holly

Very nice property on beach. Staff is A

Leisure Self

10/10

Exceptional

10 Feb 2025

Jamah

Excellent staff , great, relaxing environment. Went for the 2nd year in a row to this resort to celebrate my wife's birthday, and we're already looking forward to our next visit.

Leisure Family

10/10

Exceptional

01 Feb 2025

David

Great stay, comfortable and by the beach!

I had a 3 week stay, loved it. My room was comfy and had what I needed. Staff were friendly and helpful. The tv in my room wasn't working so they moved me to another room.

Self

6/10

Pleasant

29 Jan 2025

Wayne

Three stars at least not bad if on a budget

Leisure Self

10/10

Exceptional

27 Jan 2025

Max

A lovely garden leading directly to the beach. Each room with its own small balcony.

Leisure Partner

4/10

Poor

27 Jan 2025

Tatiana

The only good thing about this hotel is its location. The rooms are outdated and old, there is no hair dryer, coffermaker, blankets, extra towels and iron in the rooms, service is so so. Next time i will def stay at Merril's, its a much better hotel for the same price.

Family

10/10

Exceptional

25 Jan 2025

Douglas

Loved it! Beach was wonderful