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Negril Palms

Negril · Jamaica

Norman Manley BlvdView location

7.6/10Very good1,002 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.8/107.8
Condition7.2/107.2
Location6.8/106.8
Neighborhood8.8/108.8
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Negril Palms

Situated along the beautiful 11 km Negril strip, this hotel is near an array of shopping venues, restaurants, nightlife opportunities and the beach. Links to public transport can be found 3 km away and Sangster International Airport is about 40 km from the property.

This resort is a unique concept in boutique hotel design where relaxation, fine dining, art, quality entertainment and wellness come together to create the ultimate experience in rejuvenation. It has 34 rooms in total and facilities include air conditioning, a café, a TV room and a restaurant.

All rooms are equipped with cedar wood furnishings, a flat-screen TV with satellite/cable channels, and individually adjustable air conditioning.

Read more about this hotelShow less

When you stay at Negril Palms in Negril, you'll be on the beach, a 1-minute drive from Seven Mile Beach and 6 minutes from Bloody Bay Beach. This beach hotel is 3.9 mi (6.3 km) from Negril Cliffs and 0.1 mi (0.2 km) from The Boardwalk Shopping Village.

Make yourself at home in one of the 34 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators By ocean Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
    • Airport shuttle fee: USD 150 per person (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Boardwalk Shopping Village 0.2 km / 0.1 mi
Seven Mile Beach 0.5 km / 0.3 mi
Time Square Mall 2.1 km / 1.3 mi
Negril Watershed Environmental Protection Area 3.5 km / 2.2 mi
Throne Room 3.6 km / 2.2 mi
Bloody Bay Beach 3.9 km / 2.4 mi
Booby Cay 4 km / 2.5 mi
Bloody Bay 4.1 km / 2.5 mi
Negril Cliffs 6.3 km / 3.9 mi
Joseph's Cave 6.6 km / 4.1 mi
Erica's Cafe 7.1 km / 4.4 mi
Negril Hills Golf Club 7.5 km / 4.7 mi
Rick's Cafe 8.2 km / 5.1 mi
Barney's Botanical Garden Jamaica 10.1 km / 6.2 mi
Royal Palm Reserve 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Number of floors (main building): 2
  • Double rooms: 34
  • Suites: 2
  • Studios: 3
  • hotel
  • American Express
  • EC
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 36 more facilities & services
  • Nearest Bus / Metro Stop
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • 24-hour security
  • Hotel safe
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Negril Palms

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Negril Palms

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEWDBT.GV

    Photos are not available for this room type.

    Negril Palms

    Double or Twin GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Negril Palms

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Negril Palms

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Outdoor swimming pool
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Mini fridge
    • Minibar

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE GARDEN VIEWDouble or Twin • DELUXE GARDEN VIEWDBT.DX-GV

    Photos are not available for this room type.

    Negril Palms

    Double or Twin DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 15 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable3 photos

    Negril Palms

    DOUBLE DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Mini fridge
    • Outdoor swimming pool
    • Wi-fi
    • Wheelchair-accessible
    • Terrace
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV

    Photos are not available for this room type.

    Negril Palms

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Negril Palms

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Negril Palms

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO GARDEN VIEW KING BEDSTUDIO • GARDEN VIEW KING BEDSTU.GV-KG

    Photos are not available for this room type.

    Negril Palms

    STUDIO GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM GARDEN VIEWFAMILY ROOM • GARDEN VIEWFAM.GV

    Photos are not available for this room type.

    Negril Palms

    FAMILY ROOM GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Negril Palms

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Negril Palms

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Negril Palms

7.6
Very good
1,002 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
6.8 /10
Neighborhood
8.8 /10
Amenities
6.8 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Moniefa
Great if you want something cheap and quick. Wasn’t the best hotel but if you need a place to stay last minute it’ll do. Towels and bed sheets were dirty. We had to request new ones all the time. The staff changes the prices for food and beverages to over charge and scam you. Always ask for a menu. Besides that it’s okay. Wouldn’t book again unless I had no other choice.
8/10
Excellent
25 Jul 2026
Eugene
Upon arrival at Negril Palms we were greeted warmly and staff was helpful and friendly. We loved walking down the bamboo and palms walkway and it seemed to give more privacy to each private balcony and porch. We were comfortable with our room location but we got the impression that it was not fully prepared for our arrival. we were in our room for about a half hour when staff came to finish sweep and bring additional bathroom items. The room was relaxing for us and the bed was comfortable. What we appreciated the most about our stay was the location. On the beach their bar and dining area overlooks the beach. We enjoyed every meal that was prepared for us and the service that was given showed the staff really wanted our stay to be enjoyed. Great and safe walking distance on the main road to shopping area and two wonderful restaurants that gave us more options. Overall for the rate, location and service from staff, we would stay again at Negril Palms.
4/10
Poor
20 Jul 2026
Naeema
Rooms are extremely basic with bright white bare lightbulbs. There’s not even a phone in the room! The bed did not have a blanket or throw - only one sheet. Walls are plain white . Tv had many channels but was so old and high up and it sounded absolutely terrible. Water pressure was good and there was hot water.

Food was mediocre. I would have swam in the pool at night but every time I walked by it looked murky and had a lot of stuff floating on the surface.

The staff was nice and helpful.

This hotel could be much much better but it seems that management really doesn’t care about improving the property and they are just coasting off of being next to skylark.

This is a 70$ a night hotel. Dont pay more than that or you’ll be disappointed.
Self
8/10
Excellent
19 Jul 2026
Sandra
Very peaceful property to lay back and relax,food good,drinks good,Latoya was in charge of meals alot and bar,very pleasant staff.Small property alot better than a big noisy place full of drunks.Beach very good,few feet away.Needs a large fan in dining area when no breeze.Dont expect phones in room.Got stood up on picking us up.Suggest using JUTA service .
Partner
8/10
Excellent
16 Jul 2026
Toyin
Stayed previously on my last trip. Comfortable, huge bed, hot showers and right on the beach front, not much more I could ask for. The staff were helpful with my questions. Would recommend as a bargain considering key location on 7 Mile beach, and all amenities in close distance around it.
Self
8/10
Excellent
11 Jul 2026
Melrose
The Showers were on point, the Front Desk Person was very helpful and polite
Family
8/10
Excellent
10 Jul 2026
Cristina
My second stay here in 2 months and again I was not disappointed with the cleanliness of the hotel.
Self
4/10
Poor
10 Jul 2026
Mariah
Traveled with kids and adults; stayed here based on a recommendation from a local friend.

I would not recommend anyone staying here if they have small children: the main issue was that multiple guests including our direct neighbors smoked weed throughout the day and night. I inquired about the hotel's policy from the receptionist, who told me they don't allow smoking on the property. I mentioned my neighbor and said how the smoke comes into our room every time you open the door, which also meant we couldn't use the amenities such as the porch seating area.

Later that day, the neighbor directly confronted me asking if I'd complained about her. This was very uncomfortable; the hotel should have enforced their policies without making me look like the one who complained!

Trash throughout the property in the bushes, bottles and cups from the beach washing into the ocean. Pool water was cloudy. We didn't get housekeeping the entire time we were there; a family member in a different room said cleaner had come by to ask if he needed cleaning but we never received this service. We also found previous guests' trash in the room including sand brushed up behind the nightstands.

The chef was helpful and friendly. The place has potential, the lush tropical vegetation and the location are amazing.
Family_with_children
4/10
Poor
02 Jul 2026
curtis
It’s just plain ok
Self
10/10
Exceptional
25 Jun 2026
Emmanuel
I loved the location . It was steps away from the beach and short walks to a lot of the local hotspots
Friends
6/10
Pleasant
22 Jun 2026
Marie
This is potentially a nice property however it would require some additional upkeep and repairs to get to its full potential.

Mattresses are somewhat thin and the towels and sheets while clearly clean are off colored due to their age I would presume.

The location is ideal for Negril, but the property itself leave something to be desired. It would also be nice if there was a bit of music in the pool area as well as a television set by the bar, particularly during the World Cup season.

That said housekeeping does keep the rooms very clean and the staff was very accommodating.
10/10
Exceptional
21 Jun 2026
Deslyn
Fifth stay here it’s now becoming my place to be
Family
8/10
Excellent
18 Jun 2026
Julie
Calm and secure.
Good restaurant and bar!
Self
6/10
Pleasant
14 Jun 2026
Stephen
Overall good experience
10/10
Exceptional
14 Jun 2026
George
We had a really good stay at Negril Palms. The location is hard to beat, right on Seven Mile Beach with beautiful views and a very relaxed atmosphere. The grounds were well kept, and we always noticed staff working to keep the property clean.

Our room was comfortable and had everything we needed for a pleasant stay. The staff were friendly, welcoming, and made us feel at home from check-in to departure.

This isn’t a luxury resort, but that’s part of its charm. If you’re looking for a laid-back beachfront hotel with a genuine Jamaican feel and great value for money, Negril Palms is definitely worth considering. We enjoyed our time there and would happily stay again.
Family_with_children
8/10
Excellent
13 Jun 2026
Jayson
Right on the beach great location
10/10
Exceptional
11 Jun 2026
Jeff
Always a good experience at Negril Palms! Clean, safe, friendly staff and Manager. Best bang for the buck on 7-mile beach!
Self
8/10
Excellent
04 Jun 2026
Sheldon
Well run small property. Considering the effects of hurricane Melissa all staff were present and ready to help.
Family_with_children
6/10
Pleasant
03 Jun 2026
Alicia
Room was not properly cleaned and it’s such simple details. That housekeeping is missing like the windowsills is crazy.
Self
2/10
Poor
26 May 2026
Kenswick
This property had the potential to be excellent with all the palm trees, the name was ideal (Negril Palms). Upon arrival, right by the door entrance is machinery covered with blue tarp. Hence, the first impression implied ‘we don’t care’. Our family were attending a funeral, and 11 members stayed at Negril Palms. It was shocking that we all had similar experiences. The rooms are spacious, but with very poor care, and the room cleaning staff pay no attention to detail. No amount of laundry will get the rags and towels back to white, a full replacement is needed even with the shower mats for the floor. With industrial strength chemical, the commodes staining can be easily rectified, but you only have to care about your guests experience. On a good note, the kitchen staff saved the trip, Miss Samatha we thank you for the excellent breakfast services. Not sure we’ll be repeat Negril Palms guests, or recommend it to friends or family. Please take the opportunity to improve this exceptional property.
Friends
10/10
Exceptional
24 May 2026
Anthony
Always love this property and will forever return
Self
10/10
Exceptional
23 May 2026
Cristina
I found this hotel to be perfect for what i was looking. Right in the beach, small, helpful staff.
Room was cleaned and towels changed everyday.
I will stay here again!
Self
6/10
Pleasant
16 May 2026
Dominique
Was just ok
10/10
Exceptional
11 May 2026
Monique
Being right on the beach.
6/10
Pleasant
06 May 2026
Steve
It’s one of the original properties in Negril this our third stay it was the best room clean, tired nothing special bring your toiletries. You get a bar of soap and toilet paper. The pool is clean protected from the wind to the beach is beautiful for the price can’t be beat.

Every time we’ve checked in, we’ve seen refrigerators going out and new ones coming in the trip there were number of smart TVs in the lobby so they constantly turned up grade
6/10
Pleasant
04 May 2026
Alicia
Property could take some updates, especially the rooms
Partner
10/10
Exceptional
04 May 2026
Kendy
Best front desk staff
Friends
6/10
Pleasant
04 May 2026
Joyce
Pepper steak excellent
Family
8/10
Excellent
04 May 2026
Khatoon
Breakfast is delicious but the serving is very small. For a child the serving is perfect. For a grown adult you need 1&1/2 or 2 servings to be filled
Partner
8/10
Excellent
02 May 2026
Kim Yvette
Clean property on 7 mile beach. Nice bar area beachside and nice bar staff. Great for watching sunsets. Pool clean. Basic room with mini fridge. Property is green and lush. Only suggestion would be to replace bedding and towels as they were old, worn and dingy.
Partner
2/10
Poor
02 May 2026
Afolabi
Room was not cleaned asked for a iron multiple times never received it .Waste of money
Self
4/10
Poor
26 Apr 2026
Jacqueline
Very rustic scenery outside But poor quality and service. Towels and bed linens were old and dingy. One toilet paper for three guests. Request another when that one was finished and I went out for the whole day when I returned still no toilet paper. No iron in room ,sands on the floor This is my second time there. Really disappointed this time around.
Family
8/10
Excellent
19 Apr 2026
Jude
All the staff except for front desk was very helpful and sweet.
Housekeeping informed us on day 1 that the spare key to our room was lost so she couldn’t clean our room. It took 4 days of asking at front desk and finally tracking down management ourselves to solve the issue. They compensated us with a free meal which was very appreciated. Front desk staff ignored our requests to copy our key for housekeeping. To me, front desk is a weak link in the chain of customer service here. Otherwise, amazing location, peaceful beach (yes, Jamaicans are always offering things for sale on the beach, but I understand they’re just trying to make a living after a devastating hurricane. Also, it was convenient to get patties and juice and fruit on the beach). The pool is well maintained. The food is decent. The rate is good. The beds are very, very firm. Too firm for me. Other people may like that. There are no hooks or towel racks in the bathroom. An odd thing to be missing in a hotel. All around 3.5/5
Family
6/10
Pleasant
13 Apr 2026
John
The food was excellent. Bartender Legend does a great job. Room was hot on arrival but eventually cooled. Couldn't find us an ice bucket. Shower temperature impossible to regulate. Full hot or cold only.
8/10
Excellent
12 Apr 2026
William
Dinner was good. Tv didn't work but who cares. Pool looked very nice. No shampoo. Nice tropical atmosphere.
Partner
6/10
Pleasant
12 Apr 2026
Larina Kim
They work hard to keep this older resort clean, always see the staff cleaning, especially around the pool and beach area.
Beds and pillows were super comfy. We were on the second floor in a Deluxe room. The stairs going up could be a death trap! Every step a different height. If I were to go back I would ask for a main floor room.
The room was lacking storage space, we like to unpack, not live out of a suitcase. Room was definitely spacious enough to have one.
The toilet was about a foot off the floor on a little platform, another possible death trap lol.
Hot water was sporadic but had good pressure.
Restaurant on site was lacking, bar was pretty much nonexistent. So many other places to eat and drink close by, so not a real issue.
Partner
4/10
Poor
09 Apr 2026
carl
The best part about Negril Palm is it ambience. The place is in need of some very serious upgrades and TLC. Fixtures and furniture are completely out of date, even the tolls in the bathroom needs to be thrown away with and replaced with new towels they may be clean but they don't even look white.
Friends_and_family Friends
2/10
Poor
28 Mar 2026
Paul
Property is not clean. No ironing board or iron in rooms, cable service is off most of the times, and there are a lot of blackouts. Staff is un professional. There is no dresser in the room. There is a $100 cash deposit when you get there and false charger are added to your room. When it’s time to check out h
Partner
10/10
Exceptional
27 Mar 2026
Johanne
Beautiful walkway to the beach
Friends
6/10
Pleasant
23 Mar 2026
Ronald
Entire property needs to be upgraded.
Friends
8/10
Excellent
11 Mar 2026
crystal
The beach was nice the pool was good room location was great could use some updates to the bar and the staff was on their phones all the time and not attentive

The gardens are gorgeous, the food was great for the prices
Great location and sunsets
Partner
8/10
Excellent
09 Mar 2026
Lyda
the hotel just right on the beach. love that i can just walk right up to the beach through the garden. the beach chairs just right there on the beach.
Partner
6/10
Pleasant
09 Mar 2026
Maurice
Yes it did! Property overall has a nice view and on right on the beach. Room need upgrade and amenities need improvement
Family
10/10
Exceptional
08 Mar 2026
Michelle
Relaxing and central
Family
10/10
Exceptional
05 Mar 2026
Brian Keith
The room was adequate.The BATHROOM WAS FINE Our room was very close to the restaurant and a short distance to the beach.All the staff was very attentive to our needs Thanks ,we will consider a return visit.
Partner
10/10
Exceptional
01 Mar 2026
Susan
The rooms are clean. The staff was friendly. The ambiance is amazing!
Family
2/10
Poor
25 Feb 2026
Julia
The room was disgusting. Rats on balcony climbing into roof. Un clean and only a sheep on bed. Sheets never changed. Balcony never cleaned ever
8/10
Excellent
22 Feb 2026
Megan
Love the ambiance and overall look of the property. Lovely palms chill environment
Room was big nothing crazy very simple.
Family_with_children
8/10
Excellent
22 Feb 2026
Jacqueline
Good
Friends_and_family Friends
2/10
Poor
08 Feb 2026
Sheila
Our flight was delayed from Canada.
I immediately called directly to the hotel tonlet them know we would be arriving a day late. The front desk girl..Kamisha thanked me for letting her know and we confirmed pur arrival time for the next day. We arrived the next day at 3pm. Our room was not ready...as the had rented it out. We have booked 7 days starting with the previous day..anf paid in full. After a breif discussion a room was found.
I can't complain about the food...thete was a recent hurricane and some supplies are difficult to get. I brought food, tolietties, clothing and things for the staffs children. The restaurant and housekeeping staff were lovely. The beach bar staff on the other hand took advantage .....they had 3 bottles of luqior. Could not make a dirty banana...which is popular...I bought all the alcohol and bananas to mske the drink and they still charged me full price. There were locals at the resort hanging out everyday, getting high and harassing the guests.Give me money, if you didnt you were told to go F##k yourself and called a racist. I loved Jamaica and always brought supplies and tipped well, but this was awful. Our travel money will now go where it is appreciated. Not Jamaica or this hotel.

Leisure Partner
10/10
Exceptional
03 Feb 2026
Jamah
The staff were excellent all around. From the time we arrived, everyone made us feel very welcome and at home. From the office staff to, the clean comfortable room, the food offerings and kitchen staff, drinks, friendly bar tenders, pristine beach and pool, excellent lifeguards and maintenance staff, and beautiful gardens, everything was great. We enjoyed every moment and are looking forward to our next visit. Respect.
Leisure Partner
8/10
Excellent
02 Feb 2026
Louise
This was our first stay at this property. We found the hotel to be very accommodating to our needs the room was cleaned daily, the staff were pleasant to deal with, the food offered at the restaurant was good and reasonably priced. The beach was well maintained with loungers, umbrellas and towels. The bed was comfortable and AC worked great. There were mosquitoes getting in the room possibly through doors with slats on side. Lots of mosquitos on our patio but the property has a jungle vibe so to be expected. We loved the jungle feel. All in all a great stay.
Would return.
Friends_and_family Friends
10/10
Exceptional
31 Jan 2026
Daisy
Friendly staff.
2/10
Poor
30 Jan 2026
Cortney Marie
Unfortunately, my stay at Negril Palms was disappointing from beginning to end and did not align with the 3.5-star rating listed on Expedia.

Check-in was delayed by nearly three hours, with no meaningful communication or apology. Upon finally accessing the room, it was immediately clear that the property is outdated and poorly maintained. The room was extremely sparsely furnished, consisting only of a bed, very old side tables, a noisy refrigerator, and what could loosely be described as a desk. There was no dresser, closet storage, or luggage rack, making it impractical and uncomfortable for anything beyond a very short stay. Towels provided were visibly dirty, which raised concerns about cleanliness overall.

Security also appeared to be lacking. The property did not feel well monitored or secure, which was especially concerning at night.

Food and beverage service was another major issue. One restaurant order took approximately one hour and forty-five minutes. Additionally, the on-site “bar” was essentially nonfunctional. It had little to nothing in stock and could barely make basic drinks. I would not consider it a bar by any reasonable standard, despite being advertised as one.

Overall, Negril Palms felt poorly managed and far below the expectations created by its star rating. The lack of cleanliness, minimal amenities, slow service, and absence of basic hospitality services made this a very frustrating experience. I would not recommend this property.
Leisure Partner
4/10
Poor
24 Jan 2026
INA
hope jamaica recovers soon, there is barely any food available
Leisure Family
8/10
Excellent
21 Jan 2026
Tanya
Over all stay was great…. The rooms could use a blanket on the beds, not just sheets. Especially when AC is being used and also have a kettle to get hot water for coffee or tea in room. I would definitely stay here again. Location is perfect!!!! Staff were nice!
Leisure Friends
8/10
Excellent
18 Jan 2026
Toyin
Was nice, comfortable hotel. Love the fact it was directly on the beach, accessible to loads of bars and restaurants along the beach, so didn't eat at all in the hotel. Unfortunately, I was without hot water for one or two days, but the issue was resolved pretty quickly. Staff were polite and helpful. For the price, was worth the stay.
Self
4/10
Poor
03 Jan 2026
Charon
Let start with a handicap room was requested way before the booking and it was promised but not granted. The toilet was broken in my room my entire visit. My TV was broken and very staticky. It took hours to receive new towels requested. I was forced to impede on my friends room who was there with a companion. I have good mind to dispute the charges
Leisure
2/10
Poor
03 Jan 2026
Ronald
No towels. Asked for them. Got 2 with holes in them. Bed had a sheet on it without bedding. Was dirty. Check in took two hours (ya it's island time but it was past check in time and we were tired from traveling so it started off rough and went down hill). Check out had billing error (confused me with another guest with the same first name).
Leisure Family
10/10
Exceptional
02 Jan 2026
Alan
Goid
Partner
6/10
Pleasant
30 Dec 2025
Carol
Everything needs improvement
Leisure Partner
6/10
Pleasant
14 Dec 2025
Rudolph
My stay at Negril Palms was a little under “okay.”
I checked in around 6:00 PM and was extremely tired after traveling. The first room I was assigned had a lot of ants, which was very uncomfortable. I was then moved to a second room, but the key did not work. After going back and forth, I was finally given a third room that worked.
By that time, I was hungry, so I went to the hotel restaurant. Unfortunately, the experience there was disappointing. The male server (with a noticeable spot on his face) made me feel like I was bothering him. After I placed my dinner order, he never asked if I wanted a drink. I eventually had to go back to my room to get my own glass of wine.

Because of this experience, I did not eat at the hotel restaurant again during my stay. Instead, I found a restaurant near the hotel, where the service and food were amazing, and I had all of my meals there. (Miss Elliy)

Throughout my stay, there was constant noise and fighting, which made it difficult to relax. One morning, my car was blocked in, and I was almost late for an appointment.

Overall, I found the staff to be unfriendly and rude, and my experience did not meet expectations.
Self
8/10
Excellent
07 Dec 2025
Maia
Given the storm has just passed it's challenging to give a fair review. The staff was pleasant
Leisure Family
6/10
Pleasant
06 Dec 2025
Sharilyn
Sheets and towels were old and had stains! Staff quickly changed upon request. Would love to have coffee ready before 8 am!
10/10
Exceptional
05 Dec 2025
Debra
Beautiful property and well maintained. Friendly staff and family friendly atmosphere. Beach front property with chairs and umbrellas accessible to staff. Please visit you will like it!!
Friends_and_family Family
6/10
Pleasant
02 Dec 2025
Jenice
Check in was okay, did take a few minutes. We asked for an iron from the night we checked in and was advised that one would be provided the following morning, however mulitiple calls and visits to the office we were told housekeeping could nkt find an iron and would have to check the occupied rooms. This wouldnt be a big deal usually but we were travelling for my mom's funeral and needed an iron.
Leisure Partner
8/10
Excellent
28 Nov 2025
Wendi
The Palm Trees are beautiful. And, great location. I stay here frequently, and definitely will be returning!
Partner
10/10
Exceptional
24 Nov 2025
Diane
Very nice place. Good value, will be back.
Business_and_leisure Self
10/10
Exceptional
20 Nov 2025
Grag
Peaceful, relaxing and friendly
10/10
Exceptional
08 Nov 2025
Michael
Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!
8/10
Excellent
23 Oct 2025
Rebecca
It’s right on the 7Mile Beach ,beautiful views .Nice setup with the palm trees gives privacy when sitting outside the room. Staff is friendly.wifi up.Room nice and clean.
Leisure Partner
6/10
Pleasant
18 Oct 2025
Dayan
Shower need to clean better but rooms clean
Business_and_leisure Family
2/10
Poor
06 Oct 2025
Thomas
I have stayed on the property many times.always happy, no problems. Great staff right on the beach.
10/10
Exceptional
05 Oct 2025
Derail
The scenery itself made it an experience for my Queen, she never been to Negril. The comfort of walking out our rooms to the beach, other beach restaurants was all convenient. I'm thankful all I spoke about the place came to the real LyFe experience. Thank You 😎
Leisure Partner
10/10
Exceptional
22 Sep 2025
Sherri
Travelling solo it was a great place to relax and unwind in September, the pool and beach were beautiful. Room was clean and the fridge was an added bonus. The grounds reminded me of a rain forest especially when it was raining I was still able to sit on my patio and enjoy it.
Staff were friendly and helpful.
Will definitely be back again.
Leisure Self
8/10
Excellent
21 Sep 2025
Kenisha
Negril Palms Review

Overall, Negril Palms served its purpose and offered great value for the price. The property provided easy parking, and I appreciated that the ackee and saltfish breakfast was both authentic and very affordable.

The main drawback was my room location. I stayed on the ground floor near the entrance, which meant I could hear guests coming and going throughout the day. Next time, I would request the same room on a higher floor for more privacy and quiet.

Rating: 4/5 – Excellent value and convenience, with room location being the main area for improvement.
Leisure Self
10/10
Exceptional
17 Sep 2025
Adjoa
First night went great love the location and staff
Leisure Partner
6/10
Pleasant
13 Sep 2025
Malik
you get what you paid for
6/10
Pleasant
08 Sep 2025
Devon
Can you believe they served instant coffee and not brewed. That was also without sharing such with me.
Bedroom area though small was ok. Bathroom very small.
Staff wasbattentive
10/10
Exceptional
01 Sep 2025
Kelly

Solo stay

I loved Negril Palms. It was so beautiful and peaceful. I felt like I made friends with the staff there…mainly Legion the bartender and Dania, the main waitress who was always friendly and helpful.
Self
6/10
Pleasant
24 Aug 2025
Jeremy
Lizards made disturbing sounds during sleeping hours.
Leisure Family_with_children
10/10
Exceptional
20 Aug 2025
Lisa
Love the grounds
Leisure Partner
8/10
Excellent
17 Aug 2025
Crystal
-
6/10
Pleasant
11 Aug 2025
Heather
My first time stay. I liked where the property was located
8/10
Excellent
10 Aug 2025
GRANVILLE
Love the location and direct beach access
Leisure Self
4/10
Poor
09 Aug 2025
Tudie
Bath
8/10
Excellent
08 Aug 2025
Donna
For the price it wasn’t bad at all… the grounds were well kept…the beach was incredible,amazing,beautiful…. That’s why I booked for 2 more days. I came a little early but they didn’t let us check in..I also booked in Montego Bay for a week but we went to Negril & went nuts over the beach so I stayed there😂😂🏖️🌴❤️🇯🇲🇯🇲
Leisure Friends
10/10
Exceptional
31 Jul 2025
Verified traveler

Great Stay

This is my second time staying here. They were accomidating with my room (I requested upstairs) and very friendly. The breakfast is delicious and nice drinks at the bar. I will stay here again.
Business
4/10
Poor
18 Jul 2025
Adrian
I thought I was at a weed dispensary:day care center, it was horrible. I could not sleep at night the couple with kids was fighting, smoking cigarettes all night and day, the kids was running and jumping the entire time. My question a single person downstairs why would you put a family on top of my head. Nasty Nancy’s .
Leisure Self
8/10
Excellent
16 Jul 2025
Gabrielle
The staff very welcome and warm. Dining on site the food was great and convenient. Especially, when you didn’t want to leave the hotel. The beach steps away from the rooms. Price very budget friendly.
Leisure Family
8/10
Excellent
16 Jul 2025
Kim
Okay for the price. Nice helpful staff and best of all it’s on the beach. Breakfast was not great. Rooms quaint but basic. Mini fridge old but functional
Leisure Self
4/10
Poor
15 Jul 2025
Alric
The property was dirty and run down. The rooms are poorly clean. There is mosquitoes in the rooms which makes it difficult to sleep. Lights switch don’t work, no lamps in the room. The ceiling fan doesn’t work. I will not stay there again. There is no where to park.
Leisure Partner
8/10
Excellent
08 Jul 2025
Brianna
.
2/10
Poor
30 Jun 2025
SCOTT
I have traveled all over the world in my life and this was the worst hotel I have ever stayed at. everything about it was a disgrace and I would not recommend that anyone stay at this hotel.
Leisure
2/10
Poor
29 Jun 2025
Yolanda
This was my second visit and I was totally disappointed. Staff not available and food options super limited. No cable the whole 8 days. The highlight was Bryan the lifeguard who was very pleasant and accommodating. I attempted for the second time to support a small local owned business, but when your staff is cold and despondent it makes a customer feel unappreciated. I hope they pull it together and fix things quickly. I was there with 3 new guest and they were not happy that I recommended this establishment at all.
Leisure Family
6/10
Pleasant
29 Jun 2025
Ordeva
Great
10/10
Exceptional
19 Jun 2025
Jeff
Excellent staff. Clean facilities. Prompt and daily maid service. Safe surroundings
Leisure Self
10/10
Exceptional
18 Jun 2025
LUZ
Beautiful location very convenient location wise.. staff eehh some better than ithers but def recommend and definitely would stay there again!
Leisure Family
8/10
Excellent
03 Jun 2025
Wayne
Close by to all my needs. Transportation readily available right outside the property.
Leisure Partner
8/10
Excellent
02 Jun 2025
Shane
Was very peaceful and relaxing.
Leisure Partner

Location & surroundings

Negril Palms
Norman Manley Blvd, Negril, Jamaica

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Negril Palms

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