Pyramisa Beach Resort Sahl Hasheesh

Egypt , Hurghada
RED SEA-HURGHADA, Sahl Hasheesh Bay Hurghada
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75 reviews shown

8/10

Excellent

24 Apr 2026

alfred

I like everything

Family

10/10

Exceptional

25 Mar 2026

Thomas Dean

Overall the hotel was amazing and the staff went out of the way to make you feel welcome, my only suggestion would be a better selection of snacks, the food was limited to the same thing and the food was like warm, other than that I was over the moon with the hotel

Friends_and_family Friends

10/10

Exceptional

31 Aug 2025

SAMIR

Great location and people

It was great and fun. A lot of improvments since then

Friends_and_family Family

2/10

Poor

19 Aug 2025

Othman

الخدمة سيئه جدا وغير متعاونون
الاكل أسوء من السيء ومتكرر كل يوم
ولا انصح في هذا الفندق

Leisure Partner

8/10

Excellent

11 Aug 2025

Mostafa

Good Stay in General

Positives: Good room, beds, AC, lovely beach sand and crystal water, excellent free drinks on beach, nice diving center with good activities, breakfast and diner are nice, lunch is acceptable, hotel staff are mostly friendly (except reception).

Negatives: The reception staff not professional on check with random statements and actions, and not friendly all all at check out (one man show rude style), The main pool is for children with highest depth of 155cm at last spot (the back pool maybe better for adults but no nice view), the majority of rooms do not hv nice views, long distances walking without any golf car for any assistance to guests.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Georg

So helpful staff, kind people , respectfully reciption and had wonderful days . Thank you very much

Family

4/10

Poor

29 May 2025

Sean Dean

The property is beautiful and pools were clean. Food quality was below average and the beer and alcohol selections were horrible, warm beer and the alcohol all tasted similar to rubbing alcohol. Everyone was getting sick and I believe it’s because the ice is made onsite and not properly filtered. I would avoid at all costs.

10/10

Exceptional

04 May 2025

Omar

Very nice hotel

Business_and_leisure

10/10

Exceptional

07 Apr 2025

Carl

Its a fantastic complex for all. Have to give credit to their staff, genuinely couldnt be any more polite & helpful...highly recommended

10/10

Exceptional

05 Apr 2025

Yehia Ali

Nice beach and the facilities are great

Leisure Self

10/10

Exceptional

27 Feb 2025

nasooma

Amazing stay

Leisure Family_with_children

8/10

Excellent

21 Jan 2025

Jacek

We've stayed at Pyramisa many times and we've always been very satisfied. The service is still very good and all the staff do their best to meet expectations of their customers. Ahmed at the reception is always happy to help. Taha at the beach bar makes many miles on foot to serve drinks at the beach. In lobby bar Mostafa always greets you with smile and makes lovely drinks. Guest relation lady was very helpful and efficient with booking Ala carte restaurants.
Food was good and variable, with lots of fruits and tasty seafood every day. They've put new sunbeds on the beach, which is nice improvement. The Christmas dinner was amazing but it was badly organised. People didn't have any program of that evening and weren't aware that there was a life performance after dinner. It resulted in many people leaving the conference room after dinner, without having a chance to watch the performance. There was also a plan for the disco after the performance but only few people stayed after show and the disco was cancelled. The biggest issue that puts us off Pyramisa and may result that we won't return is the restricted access to the footpath between hotels. Two month ago we were able to walk in every direction and suddenly they say we can't walk past Pyramisa on the path next to the V. That's utterly stupid idea. That was one of the biggest advantages of Pyramisa that we could go for a long walk to watch the sunrise. Also the Aquapark is strictly for use of the V guests which is pointles

Leisure Family_with_children

2/10

Poor

06 Jan 2025

Russell

Booked the hotel because of the water park it advertised, when we arrived we were told we were not allowed to use it ???? False advertisement , im still waiting for a reply to my email which i sent about 6 days ago ? Room had a leak in ceiling , terrible sunbeds , beer & spirits were disgusting, wouldn't touch this hotel with a bargepole.

Leisure Family

6/10

Pleasant

30 Dec 2024

tuncay

There is No Shuttle for airport.and Not Clean enough for 5 Star hotel

Leisure Family_with_children

8/10

Excellent

21 Dec 2024

Mohamed

The beds were very soft and uncomfortable

Leisure Family

2/10

Poor

12 Dec 2024

Offir

Que decepcion que en las fotos se observa un hotel hermoso pero cuando estas ahi te das cuenta que desde el personal que te atiende es muy grosero y las instalaciones son lo ultimo que esperas en un resort 5 estrellas ,no volveria

Leisure Family

2/10

Poor

02 Sep 2024

Jason

Awful property. Very rude staff. Rooms stink of smoke. Sales people around the pool are extremely aggressive. Food is abysmal. Drinks both alcoholic and non alcoholic were not good. The two good things are the pool and the snorkeling!

Leisure Family

6/10

Pleasant

17 Jul 2024

osama

I was at this property two years ago and I was blown away and that’s what brought me back this year. However, I was taken aback and not happy. Everything seemed to have gotten worse; quality, service and overall experience. The hotel was one and now it divided into 3, there used to be 5 slides only 2 now and it just seems that they aren’t maintaining the resort like they did. There also used to be a theater which was in good condition now it’s just run down only a few members of animation do the show and it’s just not very appealing. Definitely not 5 star rating. No effort or money is being put into the facility and it’s lacking everywhere.Food is good, beach is good but this specific hotel is not good. I will definitely not revisit.

Leisure Family_with_children

10/10

Exceptional

26 Apr 2024

Alan

In all the years that I have been travelling to Egypt, I have never met such kind, caring and friendly staff at all levels. The food was good with plenty of variety, the accommodation although somewhat dated in places was excellent in those that have been updated. The crowning glory is the wonderful flat sandy beach with good cover from lifeguards and beach attendants. There was no shortage of sunbeds, so no need to be up at dawn to reserve.

Leisure Partner

10/10

Exceptional

25 Jan 2024

Jesus

The beach and facilities were nice. The room was also nice. One critique would be the food.

Leisure Friends

8/10

Excellent

04 Jan 2024

Sanj

It's a lovely place and the staff are wonderful. Our hostess \"Nisreen\" was so helpful and accommodating. The beach is absolutely amazing with so much wildlife.

Leisure Partner

6/10

Pleasant

31 Dec 2023

Sultan Aleyna

My family and I enjoyed the modern rooms and the beautiful beach of the hotel. The reception were really friendly and kind. The food, however, needs major improvement. They had the same foods everyday and most did not taste good, which is a shame for a nice hotel. My family and I also did not appreciate when one of the security (I think he is the night security in the hotel who was wearing glasses) came to ask/ check my family and I for our hotel ‘bracelets’ whilst we were eating our dinner at the hotel restaurant. This was very unprofessional, rude and embarrassing in front of other guests. The next day, the same person stopped me and asked for my bracelet.

Leisure Family

10/10

Exceptional

19 May 2023

Amir

Excellent hotel, amazingly big staff

Leisure Family

4/10

Poor

12 Jan 2023

Larisza

The room we’re staying is not satisfied to be a five star hotel, everything is old and broken, bathroom is very smelly and the wash basin is blocked. If you don’t give a tips to your cleaner, then you will be without a water

Leisure Partner

10/10

Exceptional

25 Dec 2022

Eslam

Very nice stay

very good.
Pros : staff is friendly (especially Omar from Dinning room and Elsayed from room service), sandy beach, perfect food with variety, nice aqua park.
Cons: most swimming pools are not heated in winter.

Friends_and_family Family

2/10

Poor

08 Oct 2022

Ebram

Unfriendly Staff

Leisure Family_with_children

4/10

Poor

10 Sep 2022

Gergis

Very bad hotel

Leisure Family_with_children

4/10

Poor

17 Jul 2022

Mohamed

Bad Hotel

Food was not good at all. Room needs renovation. Linens are worn out. Rocky beach that causes cuts and bruises. Staff are not professional, they need more training. Property does not deserve 5 star. Not recommended at all.

Friends_and_family Family

8/10

Excellent

07 Jul 2022

Christina

Pyramids is NOT a 5 Stars resort! I don’t know why or how they’ve been rated so but they aren’t 5 stars at all - I’d rate them 3 to be honest. The place needs updating - we were in a renovated room and our fridge was tiny and dirty, didn’t keep drinks cold, no remote for the AC, tiny TV. Food is not very good in terms of taste and quality, though quantity wise there is a lot to eat - we ended up eating out at least once per day, which is not pleasing at all when you’ve paid for all inclusive and considering the closest places are 20 minutes away. Pools have green mold around edges and floors are slimy in parts - told a lifeguard but they said ‘that’s normal’. Beach was closed our entire visit due to a shark attack so not their fault but disappointing to not be able to enjoy the sea. It looked beautiful and would have been the best part of the trip.
Honestly, if I had paid 3 star resort prices I would have been happy with the resort. However, I paid 5 star rates and didn’t stay in a 5 star resort, so we aren’t very happy.

Leisure Family

10/10

Exceptional

23 Jun 2022

Emad

Fabulous location on a beautiful sandy beach and corals accessible within a short snorkel. Very convenient for kids and snorkling beginners. Next to the marina and shopping center. Very friendly staff with various linguistic skills, tourists from different countries and variety of dinning options. The rooms are clean but in need for renovations as aging is very obvious in several of them. TV channels are very very limited. Wifi ONLY avilable at Lobby. I would recommend and would go there again and again to enjoy such location, friendliness, and amenities at a competitive price.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2022

Mohamed

Me and my wife really enjoyed the time we spent in this hotel , we liked how there is a big variety of the food and how they keeping the place clean and the staff were amazing , very nice , and the beach was very easy to access , over all the place was amazing.

Leisure Family

4/10

Poor

04 Jan 2022

Shoaib

Beach area/greenery nice but actual building is very tired, tatty and desperate need of a refurbishment including the leaking roof flooding the lobby area?! No Welcome pack/hotel information in room. Electricity went out on the entire resort a few times a day?? No telephones working nor shower hot water in our double connecting room, had to walk 5min each way to reception every time needed speak to staff which was ridiculous - Issues reported but staff were blatantly not interested on rectifying consequently we did not have these essential throughout our stay. Hotel food was excellent, restaurant staff very helpful and prompt but staff on entire resort spoke broken English which created communication difficulties for even the simplest requests. Heated outdoor pool/slides fab for families, not much to do around the hotel but location is good

Leisure Family

2/10

Poor

23 Oct 2021

Nathaniel

I did not want to write this but the property disappointed from check in to check out. At check in, they could not find my already paid for reservation and made me wait with my family for one hour while they called some mysterious sales office in Cairo. I showed them my confirmation number and payment receipt via the app to no avail. Finally I contacted Expedia to intervene and the hotel staff checked me in but offered no apology or further explanation on the hour we waited. We got to the room and wanting to freshen up from our travel tried the shower but no hot water. I tried to call the front desk but the hotel phone in our room did not work. No wi-fi either but when I did talk to the front desk later they told me \"for wi-fi just come to the reception area\" and a service tech told me they were having trouble installing an access point on our wing of the hotel. When another technician came to look at the room phone that did not work, he removed the connector from the wall, sucked on it with his mouth as if his salvia would create connectivity then plugged it back in but still no dial tone. He promised to come back the next day but did not. I asked the front desk three times total about the phone and hot water and each time they promised to send someone to fix and we checked out two days later with nothing fixed. At check out, I asked to speak to a manager and the staff said no managers were onsite (on a Saturday at 9:30am). The entire stay was a disappointment.

Leisure Family

10/10

Exceptional

30 Sep 2021

Ahmed

Very nice

Amazing

Friends_and_family Family

8/10

Excellent

27 Sep 2021

Mahmoud

Wonderful

Friends_and_family Family

6/10

Pleasant

26 Sep 2021

Ahmed

Amazing location for snorkeling

Firstly thanks to have a time for relax.
The hotel have amazing location which have a super beach and super two pools, one of them separate from aqua park so nice for relax.
The room good but the bathroom design so stupid.
No enough COVID-19 precautions,
The food so repeated not have creativity but its tast accepted.

The complete team not friendly and this is the first time to face this situation that 90% from the team is aggressive but I think there are a problem from top management where this appear in middle management team where they transfer instructions in tough way and can blame them colleagues in attendance of guests.

This hotel design with this location worth some changes to be from the best in Hurghada.
In total 7/10

Friends_and_family Family

2/10

Poor

06 Aug 2021

mina

Don't

Don't , I know it's cheap. But they will get u in the hotel with any hidden fees even if you paid for the stay online but they will find anything to charge u for ,if u looking for a nice place with cheap money go to labranda. 3 corner

Friends_and_family Family

8/10

Excellent

24 Apr 2021

Verified traveler

beautiful beach, amazing grounds and swimming pools, courteous staff, this may be the best resort in Sahl Hasheesh except for the food quality and the many stairs to get to the reception and restaurant. The pool is beautiful but not heated

Leisure Family

10/10

Exceptional

06 Oct 2020

Mohamed

Everything was great except that there are no Ala Carte restaurants.

No special treatment for Honeymooners like breakfast in the room or romantic dinner except the free upgrade to a premium room.

Leisure Partner

2/10

Poor

13 Oct 2019

Abd ElRahman

Worst experience ever

It was the worst experience ever... My reservation was confirmed and paid but the reception told me that my reservation cancled becuase i am egyptian and they can reactivate my reservation but i have to pay more than double amount i paid or go away without my rights i called hotels.com and after 3 hours of negotiation they make another reservation in another hotel... I have a baby and drove 6 hours from cairo and 4 hours in pyramisa without rest or food or room or any interest i checked in 7 PM at another hotel... Of course without any Compensation.. Please No one deal with them

Family

8/10

Excellent

07 Oct 2019

Verified traveler

I liked the beach, the location of the hotel was great. What I didn’t like was the food. It can be improved.

Leisure Self

2/10

Poor

16 Sep 2019

Verified traveler

Very bad service

The hotel denied an already booked and all paid-for reservation on hotels.com. Hotels.com thankfully relocate me to another hotel and actively helped me to solve this. From the first impression, the service and the cleanliness are horrible.

Family

6/10

Pleasant

16 Sep 2019

Verified traveler

Good, Not Bad

Friends_and_family Family

2/10

Poor

17 Aug 2019

Verified traveler

I had my reservation confirmation 2 weeks before my travel dates and suddenly I found out that the hotel is denying all my reservations as it was 4 rooms for 9 adults.
And the hotel said that he couldn't accept it though it was prepaid reservation.
And when I asked for the reason they told me because expedia are dealing with sub vendor with which the hotel has special deals that he can't dealt with expedia .

Actually this hotel and expedia has ruined all our vacation.
The worst hotel.ever and the worst expedia deal I have ever made

Family

6/10

Pleasant

10 May 2019

Saied

The management of the hotel should improved somewhat

Leisure

2/10

Poor

16 Apr 2019

hany

Cleanliness room

Not 5star just 3.5 star bad very bad quality of service.

Family

4/10

Poor

15 Apr 2019

hany

Very bad quality of service

Thanks beach bar man and his boss thanks katya at animation but hotel never be 5star just 3.5star bad quality service cleanliness room bad so so expensive for 3.5 star hotel . Never go back again .

Family

10/10

Exceptional

21 Mar 2019

Shweta

Awesome!

What can I say about this beautiful place & its amazing people!
This easily was the best place we've stayed & not just because of one or two reasons. This resort, truly believes in \"Taking care of its guests\" & does so from the moment you step in, till you step out. And will ensure to give you memories that last a lifetime!
The property is spread across a large area, houses a lavish pool, an awesome aqua resort, while also having a private beach. The landscaped property also has some really pretty birds, that wake you in the morning for a very pretty view of the sunrise & the sea.
The guys at the reception were great & helped us with a full download of the property & its various details. Special mention to Abd El Rahim for always being available to help us.
The food is decent & the staff there were really courteous.
The days are typically spent doing various activities by the beach or the pool & that's where the AWESOME Animation team comes in. They are a wonderful bunch of people with crazy high energy at all points of time & are always looking for ways to keep the guests busy and entertained - Be it Yoga/stretching/conducting games like volleyball. Special shoutout to Iryna & Mr. Happy, who were so warm & friendly, that we never thought that this was the first time we met them! I have friends for a lifetime in them!
Lastly, special shoutout to the guys at the bar, Sayed & Mohammed, who made us the best drinks & gave us great company!
Suggestion: Need WIFI in room

Partner

2/10

Poor

11 Mar 2019

Verified traveler

None. Required a lot of maintenance and renovations.

Leisure

10/10

Exceptional

04 Feb 2019

Verified traveler

Clean, nice staff, Amazingly beautiful beach, nice weather, great food.

Leisure Family

6/10

Pleasant

27 Dec 2018

Hazem

Good for familied with kids

Probably the biggest plus was the hotel design and landscaping specially the reception, beach area and the pools (weren't heated though).
Rooms are big but can use some maintenance, specially in the bathrooms.
Staff was eager to help but lacked training and professionalism.
Food quality was acceptable but lacked variety. Dinning areas were nice.
The thing I enjoyed the most snorkling just off the hotel beach with multiple amaizing snorkling spots with big colorful fish and corals.

Family

10/10

Exceptional

24 Nov 2018

Verified traveler

Great view, very helpful staff. I enjoyed my time there and planning to visit again.

10/10

Exceptional

24 Oct 2018

Verified traveler

i had an excellent stay
staff is wonderful
hotel is luxurious

6/10

Pleasant

26 Jul 2018

Verified traveler

The hotel is a good building but the room was not in a good condition. My room reservation was a sea view room but in reality I didn’t find a sea view room available and I was obligated to stay in a pool view room and they refused to refund the price difference between the sea view and pool view room.

8/10

Excellent

03 Jul 2018

sandman

good for short visit

if you plan to stay in the hotel and enjoy the beach, swimming pools and facilities then this is your hotel. other than that it’s far and needs transportation. internet available only at reception area. with all inclusive enjoy food and drinks every where. restrooms need some renovations.

Family

10/10

Exceptional

04 Feb 2018

WAEL

Amazing hotel

Amazing hotel- friendly staff- nice aqua park- fantastic beach- very good food variety

Family

4/10

Poor

09 Aug 2017

Verified traveler

Bad memories to remember

wrong choice

Family

8/10

Excellent

22 Jul 2017

wael

+ reception employees very kind specially Mr. Hamed he does his best to make you satisfied
+ pool is very big and aqua park is good also and there is another big pool but calm for those who want to relax
+ very kind pizza woman at beach from 1 to 5 pm
- restaurant have 2 types one yellow Paraclete ( very crowded ) and other grey for Hotels.com reservation and other net reservation ( calm , clean , but don`t have all items you have to go the other restaurant to get what you need )

Family

4/10

Poor

01 Jul 2017

okasha

I didn't like it

The hotel don't deserve a 5 stars hotel.. the food is not delicious

8/10

Excellent

24 Mar 2017

Alaaeldin

VERY GOOD

Nice stay, great welcoming, friendly staff, amazing beach, food was good, limited types of activities.

Family

8/10

Excellent

02 Feb 2017

Eman S

nice vacation

we spent nice time

10/10

Exceptional

05 Dec 2016

Ahmad

Excellent Stay Hotel

Very Helpful & Accommodating staff. Friendly, smiling, warm welcoming. Secured & safe parking area. Greenery & scenery are amazing. Astounding Mountain & Sea views.

6/10

Pleasant

06 Aug 2016

Fady

Perfect hotel .. Very bad guest

Hejab is everywhere and inside the pool with hejab !!!! Into the sea with hejab .. yakkiii :(

8/10

Excellent

10 Jul 2016

Kevork

Must go

Fabulous place, friendly & professional stuff doing their best to please the guests, tasty food, refreshing cocktails, amazing kids club, a resort that should be visited.

Family

10/10

Exceptional

04 Jun 2010

Diane

Very Impressive

I've never stayed in an all inclusive resort before so LTI Pyramisa was beyond my expectations. A beautiful, well maintained resort on a gorgeous beach. Ammenities were fabulous, staff is wonderful. Downside: the resort is a long, 45 min ride into Hurgadah. This is really a resort for those who don't care about leaving the facility. Also, anything sold from the shops is 3 times more expensive than anywhere else. The food (buffet style) is good, but massed produced for hundreds. I found my favorite dishes to eat and stuck with them. Taxi rides, shuttle, etc from the resort is very expensive compared to the local taxi's in town. The expense of that made me feel captive. Found some great little coral heads to snorkel right off the beach. No pressure from anyone. A beautiful new promenade along the beach will take you to a couple of small restaurants and shops where you can get supplies (suntan lotion, postcards, etc) MUCH less inexpensively than at the resort. Beach is clean except where there is construction nearby, but it didn't affect my stay. I stayed there for a few days in June and it was not crowded. A great place for families, lots of entertainment for the children. A very impressive resort. I would definately stay there again as I thought it was a great value as well.

Partner

4/10

Poor

07 Apr 2010

dina

NOT IMPRESSED

THE FOOD WASNT GOOD ENOUGH THE POOL STUFF&BEACH STUFF NOT WELL TRAIENED

6/10

Pleasant

02 Apr 2026

Jesper

The whole hotel really needs an upgrade. Not a 5-star in my opinion

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Kristine Marie

Flott. Bortsett fra dårlige drinker.

Business

4/10

Poor

10 Jan 2026

Rita

L'hotel era in piena ristrutturazione e pertanto si viveva in mezzo a un cantiere con dei rumori folli, trapani, gru, martelli pneumatici ovunque.
Camera vecchia, phone odore di bruciato e andava a momenti.
Nulla nel frigo bar se non l'acqua.
Check in attesa 4 ore
Pulizia pessima
Cibo imbarazzante sempre uguale
Lettini in spiaggia scomodi e mare grigio.
Non merita un 5 stelle.
La più brutta esperienza che ho fatto.
Vendono una struttura con foto non reali ma forse future.

Leisure Family

6/10

Pleasant

10 Jan 2026

Molok

Hotellet var fint og avslappende. Vi reiste i desember og tilbrakte julen her, noe som var helt greit. Helhetlig var hotellet fint og vakkert, men rensligheten kunne ha vært bedre. I tillegg var mattilbudet deres veldig mild. Dagene vi var her slet vi med å finne mat med smak i tillegg så innså vi at om man kommer sent til middagstidene så var mye av maten tomt. Helhetlig var oppholdet vårt her helt greit. De har utrolig fin utsikt og egen hvit strand med ulike vannaktiviteter og ‘mini’ restauranter rundt strendene.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

andrea

Tutto nell insieme

Leisure Family

8/10

Excellent

01 Nov 2025

Louis Edmond

La chambre est sympa. La vue sur la mer est latéral pas comme annoncé sur l’offre

Leisure Partner

10/10

Exceptional

03 Oct 2025

Charlotte

Excellent hôtel, personnel au petit soin, bonne infrastructure, bon repas bien que manque de diversité
Pour le reste tout était parfait !!!

Leisure Partner

4/10

Poor

25 Aug 2025

Sabrina

Évitez cet hôtel , noté 5 étoiles mais cela ne reflète pas la réalité.
Il y qu'une seule piscine , or sur l'annonce Expedia il est notifié plusieurs bassin avec des toboggans or , les toboggans se trouvent a l'hôtelthe V luxury, et on a pas le droit d'y accéder, ma fille était très déçu et moi aussi , les photos sont fausses
La nourriture horrible , tout les jours la même chose , les desserts ce sont des éponges horrible , et j'ai attrapé la tourista , des les lendemain de mon arrivée, heureusement j'ai pris antanil qui marche très bien pour calmer car sa rien les vacances.
Les animations ce n'etais pas terrible aussi , des activités en pleins cagnard, une après midi avec un jet de savon mais en dehors de la piscine sur le sable , je n'ai pas compris le concept , avec des températures de 40, j'ai toujours vu ça dans une piscine , mais bon en tout cas c'est un hôtel a éviter , si vous êtes français, nourriture 0, animation 2, et équipement banal et photo sont fausses
Le seul point positif la chambre , sauf qu'on y dort seulement, et le menage quie st fait correctement , les hommes de ménage le font toute la journée jusqu'à pas d'heure

Je vous le déconseille et Expedia mettez a jour les photos il n'y a pas de tobogganset un seul grand bassin

8/10

Excellent

22 May 2025

Akrem

Allt var bra förutom att wifin var svag och elen släcktes då och då i rummet

Friends_and_family Family