Jeremy
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9.2/10Excellent1,984 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.2/10 9.2
Condition9.4/10 9.4
Amenities9.2/10 9.2
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hyatt Place Ottawa West
Enjoy a refreshing dip in the indoor pool or a workout at our 24-hour fitness center. This hotel also offers complimentary Wi-Fi, wedding services, and a comfortable communal living room. The Placery, our on-site restaurant and bar/lounge, serves delicious American cuisine. A coffee shop/cafe is also available for casual dining.
Start your day with our complimentary buffet breakfast, served weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM. For business travelers, we provide a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event?
Our hotel features 1, 183 square feet (110 square meters) of flexible event space, including conference space and two meeting rooms. Free self-parking is available on-site. Our 140 individually decorated guest rooms offer refrigerators, Smart TVs, and complimentary Wi-Fi. Bathrooms include bathtubs or showers and hair dryers.
For your convenience, we also provide laptop-compatible safes, desks, and phones with free local calls. Located near Queensway Carleton Hospital, Andrew Haydon Park, and Bayshore Shopping Centre, our hotel offers easy access to Ottawa's attractions. The nearest major airport is Ottawa International Airport (YOW).
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With a stay at Hyatt Place Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Nepean Sportsplex. This hotel is 11.3 mi (18.3 km) from Parliament Hill and 12.6 mi (20.3 km) from Byward Market Square.
Make yourself at home in one of the 140 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Ottawa?
This hotel has 1183 square feet (110 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Green Key Global
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of CAD 50 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
-
Minimal age
18
-
Optional fees
- Pet fee: CAD 75 per accommodation, per stay (maximum CAD 175 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Queensway Carleton Hospital
3.5 km / 2.2 mi
Wesley Clover Parks
5 km / 3.1 mi
Bayshore Shopping Centre
5.3 km / 3.3 mi
Andrew Haydon Park
5.5 km / 3.4 mi
Funhaven Entertainment Centre
7 km / 4.4 mi
Centrepointe Theatre
7.4 km / 4.6 mi
Bell Sensplex
7.7 km / 4.8 mi
Landmark Cinemas Kanata
8.6 km / 5.4 mi
Kanata Centrum Shopping Centre
8.7 km / 5.4 mi
Algonquin College
9.3 km / 5.8 mi
Nepean Sportsplex
9.7 km / 6 mi
Walter Baker Sports Centre
10.7 km / 6.7 mi
Canadian Tire Centre
11.2 km / 7 mi
Nepean Museum
11.4 km / 7.1 mi
Tanger Outlets
12.3 km / 7.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 140
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Multilingual staff
Show 12 more facilities & services
- Lift access
- Banquet hall
- Conference room
- TV lounge
- Green Key Global Eco-Rating
- Breakfast
- Breakfast buffet
- Deposit on arrival
- Identification card at arrivalExtra charge
- Minimum check-in age: 18
- Credit card is compulsory as a deposit, no deposit in cash is acceptedExtra charge
- Cash Free
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
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-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE KING SIZE BED
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-4
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-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE QUEEN SIZE BED
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
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-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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DOUBLE QUEEN SIZE BED
Room photos
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
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SUITE AccessibleSUITE • AccessibleSUI.H6
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE Accessible
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6
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SUITE AccessibleSUITE • AccessibleSUI.H6-6
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-6
Limited room details from hotel
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SUITE Accessible Two Double bedsSUITE • Accessible Two Double bedsSUI.H6-2D
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilityHyatt Place Ottawa West
SUITE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-5
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDSQUA.2Q-4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHyatt Place Ottawa West
QUADRUPLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2Q-4
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Hyatt Place Ottawa West
100
reviews shown
Shengjun
AC great
Melanie
Amazing hotel - love the lobby restaurant, bar and snack shop area. The fact you have water filling stations on every floor is great! The rooms are clean and spacious - thanks for the extra pillow and blanket in the closet! Will definitely recommend and stay here again!
Emad
Excellent, would book again when visiting Ottawa.
Sheraz
Parking was good
MOHAMMED SHAFIQUL
nice
Liaqat
We enjoyed our stay at Hayat Place.
Todd
Great restaurant on the footprint of property. Easy access to the 417.
Ivette
Awesome job and thanks
Murtuza
Great overall experience. Lovely staff. Good parking included. Breakfast was decent and quick. Would recommend this property.
Sienna
Breakfast was great, rooms were clean and staff was friendly
Gilles
Location
Nathan
We stayed here when our entire neighbourhood got flooded on July 1st. We needed to get out because of the mould in our home. We were so grateful that our greyhound baby girl could come with us.
Simon
excellent place for short business related stays. EV chargers are also very convenient
Haingotiana Elisah
Très bon séjour en famille
Melissa
This stay was clean fresh amazing. Breakfast buffet delish
Esziel
Excellent location, breakfast was great with lots of room for guests. Staff are super nice also and the rooms, bathrooms are very well kept and clean. I love The Hyatt!
Daniel
Very clean hotel with great breakfast included. Comfortable beds and good shower. Nice food options close by.
Chi
Spacious and clean room, quiet, property well-maintained. Helpful staff. Good value for money.
Olivia Isabelle
C’est un excellent hôtel, bien situé et le personnel est très accueillant et à l’écoute de l’hôte. Le seul bémol est au niveau du petit déjeuner qui n’est pas assez varié et pas aussi beaucoup rechargé selon l’intervalle de temps où il est proposé, on met bien que le service est de 7h à 10h mais tu arrives à 8h presque tous les assiettes sont vides et lorsque tu en demandes certains on te fais comprendre qu’il y en a plus ce qui est assez bizarre pourtant la quantité de nourriture devrait être proposée en fonction du nombre d’invités et ce n’est pas concevable qu’il y ait des manquants pourtant certaines personnes n’ont pas été satisfaites. Merci de revoir cet aspect. Mais dans l’ensemble tout était correct nous avons passé un très bon séjour. Merci pour tout et à la prochaine !
Asaph
It was good
Adhinte
Elevators close too quickly for someone in a wheelchair. Lift in pool was not working properly. Need more wheelchair accessible parking spots.
Staff very courteous. Great breakfast. Rooms are clean.
Staff very courteous. Great breakfast. Rooms are clean.
Chi Shun Thomas
The room is clean, staff is helpful, breakfast is good.
yogesh
Hotel was clean, quiet, and staff was wonderful!
Melissa Lane
The hotel was clean. The breakfast was pretty good. The room was nice. I enjoyed my stay
Chen
The staff was awesome
Megan
It was a great experience
Junessa
The room was clean,delicious breakfast,good amenities
samir
Clean.
Francisco
Front desk very nice. Clean room.
Ratna
This property is very nice and clean. Staff was very good and very helpful. I will home again
Dina
Great hotel, very clean, location was great.
Shantelle
We had an excellent stay! Breakfast had many options. The front desk staff were absolutely amazing. I booked then added two nights in a separate stay, they made some adjustments so we didn't have to switch rooms. Our room was a great size with two queen beds as well as a small sectional pull out couch
Herminthe
La variété du buffet
Trudy
We were travelling with our autistic adult son and the staff were so kind and understanding of his needs.
Would definitely stay again
Would definitely stay again
Kayla
Very beautiful hotel, the staff are wonderful and the breakfast buffet was divine! Will definitely visit again soon, thank you :)!
Marjona
I would like to tell them to improve their pool and the breakfast because there is no option for Muslim people there’s no Halal options
Jennifer
Everything went well, breakfast was pretty good and lots of variety. Rooms were clean and comfortable.
Chandragiri
It is good and clean. It’s is worth it for price and I like the breakfast. Our stay satisfied.
VICTOR
Everything and everyone were great.
Beverley
It was great to stay there a few shops around a big shopping center 15 minutes by car away. A restaurant on the grounds as well as a restaurant in the hotel. The only thing against it was it was 25 minutes away by car from Ottawa city.
Marcel
Easy parking, easy check in, a bit far from stuff if you don't have a car
Barry
The wash basin water stream is so weak
Gobika
Room was clean
Amrutha
Had a great experience with the hotel!
Shaji
It was good
Donny
Room very clean and comfortable. Breakfast hot and lots of choices.
Parking a nightmare !!!! Parking is shared with a restaurant and when we returned from an event there was no parking for hotel guests. We had to park down the street and walk to hotel in pouring rain :(
Parking a nightmare !!!! Parking is shared with a restaurant and when we returned from an event there was no parking for hotel guests. We had to park down the street and walk to hotel in pouring rain :(
Sarai
Very well kept! Clean and comfortable, the bedding was sleeping like on a cloud!
Kristian
Excellent hotel for a family
Allan
All around great location and service
Debbie
The pool was so much fun, and the breakfast was amazing.
Karina
Clean and comfortable. Workout equipment was good quality and breakfast had a good variety of options - the best continental breakfast I have had. Will return when I am in the area next.
Liz
Clean room, welcoming helpful staff great breakfast easy free parking
Big negative elevator floor was wet and a little smelly when I got back from party at 1am…I understand it’s hard to monitor.
Big negative elevator floor was wet and a little smelly when I got back from party at 1am…I understand it’s hard to monitor.
Carol Joanne
Breakfast is very good. Staff pleasant and helpful.
Room only serviced if requested.
Room only serviced if requested.
Mitra
Stuff was very helpful. The place was very clean and spacious. Breakfast was great. We had a very nice experience we will recommend this place to others.
William
A clean and modern room with ample parking and a great restaurant next door. Helpful and kind staff. A great stay thank you
Nicholas
I had the room with a king bed and sofa bed. Bed was comfy slept really well. Couch was good place to sit (didn't need the pull out) tv was able to pivot to view perfectly from either bed or couch.
Diana
Have stayed here often. Consistently a good property to stay at. Beds are comfortable and location is great for different areas. Breakfast provided has a good selection.
Mohamed
Good breakfast
Peter
We had a great stay at this hotel during our family road trip. The hotel was very clean throughout, including the lobby, breakfast area, hallways, and guest rooms. Our room was spotless, comfortable, and well maintained.
The staff were friendly, welcoming, and always willing to help. Their excellent customer service made us feel right at home.
The complimentary breakfast was a nice bonus, with plenty of options for both adults and kids. Traveling with a toddler can be challenging, but the family-friendly breakfast made our mornings much easier.
Free parking was another highlight, especially since we were traveling with two vehicles. Having ample parking available at no extra cost was very convenient.
For EV owners, the location is excellent. There is a Tesla Supercharger nearby, and the hotel also offers third-party charging stations on-site, making charging simple and stress-free.
Overall, a clean, comfortable, and family-friendly hotel with great amenities. We would definitely stay here again and highly recommend it to anyone traveling with family or on a road trip.
The staff were friendly, welcoming, and always willing to help. Their excellent customer service made us feel right at home.
The complimentary breakfast was a nice bonus, with plenty of options for both adults and kids. Traveling with a toddler can be challenging, but the family-friendly breakfast made our mornings much easier.
Free parking was another highlight, especially since we were traveling with two vehicles. Having ample parking available at no extra cost was very convenient.
For EV owners, the location is excellent. There is a Tesla Supercharger nearby, and the hotel also offers third-party charging stations on-site, making charging simple and stress-free.
Overall, a clean, comfortable, and family-friendly hotel with great amenities. We would definitely stay here again and highly recommend it to anyone traveling with family or on a road trip.
Matthew
The hotel was too pricey for the quality of the hotel. I would not recommenf
Wayne
We had the larger room 400 and it was perfect for three adults for a motorcycle training course
It allowed us lots of room for our equipment and still enjoyed the room
Very quiet
Having the Brew Table next door was also a great addition. We ate there three nights in a row
Excellent food and service at hotel, breakfast was great and different each day
Front desk people were very friendly and helpful
It allowed us lots of room for our equipment and still enjoyed the room
Very quiet
Having the Brew Table next door was also a great addition. We ate there three nights in a row
Excellent food and service at hotel, breakfast was great and different each day
Front desk people were very friendly and helpful
Kevin
We arrived quite late and the team at check-in were amazing. We had just welcomed our newest grandson at a nearby hospital and had not had a chance to eat dinner. Not only did the team offer to keep the bar open a little later, they also happily made up some food for us and this was well after 11 pm. Super friendly and personable staff. Our room was fantastic, super clean. Great location. Will absolutely choose Hyatt again. Thank you for an amazing last-minute stay.
Lucy
Good location. Excellent restaurant next door.
Melanie
Great hotel, clean. Easy parking on site. Will stay there again!
Janay
Great and clean hotel. Close to the highway.
Fred
good value
Christina
My daughter’s soccer team stayed here and it was great! We are a Family of five and the rooms We’re spacious and clean. The bathrooms were great and we enjoyed the breakfast very much. The kids loved the pool even though it wasn’t heated and many used the new machines in the fitness
Room. Overall great experience!
Room. Overall great experience!
Esya
Very nice hotel!
We enjoyed the pool, gym, and breakfast buffet.
We enjoyed the pool, gym, and breakfast buffet.
Reza
Yes but very limited choice
Sepehr
Great Breakfast
Clean rooms
Good Staff
Worth the money
Clean rooms
Good Staff
Worth the money
Kamani
Beautiful much spacious family rooms ,excellent complimentary breakfast.,helpful staff..Our whole family love this place.
Guillaume
Super bel hôtel
Déjeuner délicieux et varié
Déjeuner délicieux et varié
Hilal
Super séjour, personnel très courtois ,hotel très propre.
Pierre
L’hôtel est bien mais le matelas est tellement moue qu’il fait un U qui donne mal dans le dos. Dans le lobby une consol de jeux pour enfant a été installer mais quand les enfants compétition ils crient ce qui est normal mais dans le lobby ce n’Est pas agréable durant le déjeuner ou pour prendre un cafe dans l’après midi, elle devrait être déplacer dans un endroit approprier. Nous avons essayer de prendre un sieste en pm mais le corridor de notre chambre était devenue une salle de jeux donc impossible de dormir. S’il y avait une salle de jeu dédier cela éviterais de déranger les autres clients. Dans l’ensemble c’est une belle hôtel bien équiper la chambre aussi et propre.
Arbind
Great breakfast and staff.
Neeraj
Breakfast was very good, staff was very pleasant to talk. Amenities were well maintained.
Phil
Great location for going to Canadian Tire Centre, clean, friendly staff and dog friendly
Martin
Nous avons été très impressionné par le service, la propreté et la gentillesse du personnel
RENE KONG-YEUNG
Breakfast was great. Swimming pool nice. Gym nice. Room even better.
Guy
Well lit parking lot..restaurant right beside hotel...clean and quiet rooms...breakfast was very good
Bonita
The breakfast was ok
Not long for late traveling
Handicap parking was fine
Not long for late traveling
Handicap parking was fine
Claudiu
There was no ventilation in the bathroom, the breakfast was very good.
Erin
The entire hotel was clean and very comfortable. Also, for breakfast, we let the staff know that I have Celiac disease and the chef made me separate hashbrowns and eggs...really went above and beyond!!
Barbara Lynette
Very welcoming staff. Buffet breakfast was fantastic. Room was very clean and up to date. Will definitely be returning.
Shakira
.
Amanda
We were very pleasantly surprised by this property and the lovely details. Our guest room was wonderful, the suite allowed room for my husband to work when he needed to while we were travelling, as well as provide some space between the beds while children were sleeping and an area we could be up later in. We generally get suites with a separate bedroom but this property allows very similar experience. The breakfast was lovely and provided a lot of variety. We also got take out food from the restaurant and it was a hit! The food exceeded our expectations, and the pricing was very reasonable.
My family loved the pool, despite there not being a hot tub, and the overall cleanliness was superb. We were happy to see staff constantly keeping things tidy and fresh for guests.
The location was also great, and provided easy access to many amenities without serious traffic. We had a wonderful stay and would certainly return again.
My family loved the pool, despite there not being a hot tub, and the overall cleanliness was superb. We were happy to see staff constantly keeping things tidy and fresh for guests.
The location was also great, and provided easy access to many amenities without serious traffic. We had a wonderful stay and would certainly return again.
XIAOWEN
Room is clean. The staffs are super friendly and helpful. The free breakfast has great selections.
Lindsay
The breakfast was horrible and getting a copy of a receipt I am still waiting for. I requested it when i arrived and paid, i requested it when I checked out and I also called afterwards and left a message for the person who is in the accounting office and no return call. This has now been over a month. I wont be returning and I wont be booking off Hotels.com because they say you need to provide the receipt
Sancho
Great stay, hotel is fresh with a nice gym and an indoor pool. Matress and bedding very comfortable. Staff very nice and proffesional
Mike
The breakfast was lukewarm at best. Eggs, waffles, potatoes were mostly thrown out and instead got some cold cereal and fruit and toast. Third time we have here in the last year and this was disappointing.
Jonathan
Great hotel, clean and convenient room, helpful staff.
navalan
It was a amazing stay for 3 days . I highly recommend this place in Ottawa. Little bit far from downtown ( 7KM) but its a very quiet amazing hidden jam . Definitely will stay again
ariann
I was impressed by the cleanliness of the room, it was immaculate.
I was not impressed by the ketchup bottles all dirty at the bar/restaurant/breakfast area. Nobody likes to touch a old Krusty sticky bottle.
I was not impressed by the ketchup bottles all dirty at the bar/restaurant/breakfast area. Nobody likes to touch a old Krusty sticky bottle.
David
Breakfast had good selection of choices the staff around the whole establishment were very friendly and were smiling all the time.
Rooms were clean and sound proof.
Rooms were clean and sound proof.
Kimberly
Full of kids during a tournament. Breakfast was not accessible.
Frank
Breakfast was great…lots of choices. Parking was safe!
Terry
Make sure if booking extended stay, it is communicated with the hotel. Imagine securing an additional night, you are out and about come back to your room and you are locked out with a do not disturb sign on your door. Then to be verbally berated for “not checking back in”, because the front staff did not communicate that. If this was communicated, because we were “reassured this would be, with a note put on our file, and that we would not be displaced from our room” well this was not done! Front line staff should not be so condescending towards guests making them feel to “be the problem”. While one front line staff was very accommodating, the other front line staff was confrontational and condescending. I don’t think we will stay here again.
Sekou
Amazing
Jacob
Clean rooms, good breakfast, convenient location
Location & surroundings
Hyatt Place Ottawa West
Moodie Drive, 300, Ottawa, Canada
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Hyatt Place Ottawa West
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