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Best Western Plus Ottawa City Centre

Ottawa-ON · Canada

1274 Carling AvenueView location

8.6/10Excellent1,214 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Ottawa City Centre

In the heart of the National Capital Region, along bustling Carling Avenue with easy access to the 417 highway, you’ll find one of the most reasonably priced hotels in Ottawa’s city center. The Best Western Plus Ottawa City Centre offers elegantly decorated guestrooms with premium in-room amenities.

Our guestrooms are equipped with Google Chromecast for all your streaming entertainment. The property features an outdoor pool set in an urban oasis, a 24-hour business center and complimentary parking. Enjoy our on-site restaurant Café 1274 Bar and Grill.

For all your conference needs, we offer meeting and banquet facilities of 2, 000 square feet of updated meeting space to accommodate 5 to 150 guests. Recipient of the TripAdvisor 2022 Travelers' Choice Award! Outdoor heated pool re-opening late June 2023. Call Front Desk for further details.

Read more about this hotelShow less

With a stay at Best Western Plus Ottawa City Centre, you'll be centrally located in Ottawa, a 5-minute drive from Rideau Canal and 14 minutes from Canadian Tire Centre. This hotel is 4.2 mi (6.7 km) from Parliament Hill and 5.5 mi (8.8 km) from Byward Market Square.

Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 48-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ottawa?

This hotel has 1195 square feet (111 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

Green Key Global Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June 30 to September 06.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    19
  • Optional fees
    • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 8 to 16 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    Vietnamese

    Portuguese

    Chinese (Cantonese)

    English

    Polish

    French

    Spanish

    Serbian

Nearby attractions

Ottawa Hospital Civic Campus 1.2 km / 0.7 mi
Great Canadian Theatre Company 2 km / 1.2 mi
Commissioners Park 2.4 km / 1.5 mi
Canada Agriculture and Food Museum 2.5 km / 1.5 mi
Rideau Canal 3.9 km / 2.4 mi
Carleton University 4 km / 2.5 mi
Lansdowne Park 4.6 km / 2.8 mi
Algonquin College 4.6 km / 2.8 mi
Mooney's Bay Park 4.6 km / 2.9 mi
TD Place Stadium 4.6 km / 2.9 mi
Bronson Centre 4.6 km / 2.9 mi
Nepean Museum 4.8 km / 3 mi
Canadian War Museum 4.9 km / 3 mi
Kōena Spa 5.4 km / 3.4 mi
Library and Archives Canada 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 121
  • Number of floors (main building): 4
  • Suites: 4
  • Family rooms
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 37 more facilities & services
  • Wired Internet
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rental
  • Outdoor freshwater poolExtra charge
  • Green Key Global Eco-Rating
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-5
    SUITE NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Ottawa City Centre

    SUITE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTE • 1 Bedroom • 27 m²DBL.KT
    DOUBLE WITH KITCHENETTEPhoto unavailable12 photos

    Best Western Plus Ottawa City Centre

    DOUBLE WITH KITCHENETTE

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO NON SMOKINGSTUDIO • NON SMOKING • 1 BedroomSTU.NM-5
    STUDIO NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Ottawa City Centre

    STUDIO NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 29 m²QUA.2Q-1
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable16 photos

    Best Western Plus Ottawa City Centre

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    16 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-1

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Ironing set
    • Microwave
    • Direct dial telephone
    • Hairdryer
    • Radio
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST-5
    DOUBLE STANDARDPhoto unavailable11 photos

    Best Western Plus Ottawa City Centre

    DOUBLE STANDARD

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH KITCHENETTEQUADRUPLE • WITH KITCHENETTEQUA.KT

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    QUADRUPLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 27 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable14 photos

    Best Western Plus Ottawa City Centre

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Microwave
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Desk
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH KITCHENETTEDOUBLE • WITH KITCHENETTEDBL.KT-1

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Best Western Plus Ottawa City Centre

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 27 m²QUA.ST-4
    QUADRUPLE STANDARDPhoto unavailable13 photos

    Best Western Plus Ottawa City Centre

    QUADRUPLE STANDARD

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Ottawa City Centre

8.6
Excellent
1,214 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Gabriel
Good for our budget and easy drive to downtown. Enjoyed the gym and the stay. Didn't like the fact that people we standing around smoking which i wasn't happy about. Aside from that, everything was as expected.
10/10
Exceptional
03 Aug 2026
Karen
Perfect location to visit my mom in assisted care. Bus stops very conveniently located outside the door. Handy to running trails in the experimental farm property. Staff were very friendly and accommodating.
10/10
Exceptional
29 Jul 2026
Iwona
Yes
10/10
Exceptional
28 Jul 2026
Qiyao
Perfect! The receptionist and the location! I love this hotel!
10/10
Exceptional
27 Jul 2026
Jerry
The hotel restaurant was great. Convenient location.
10/10
Exceptional
27 Jul 2026
Shawnequa
We are traveling to Ottawa regularly to watch my son play football with the zred Blacks and this is our spot. Very nice and comfortable beds
10/10
Exceptional
26 Jul 2026
Rasa
Excellent stay and staffers!
8/10
Excellent
26 Jul 2026
Brian
Very helpful staff, good location close to Little Italy, lots of restaurants in that area
10/10
Exceptional
23 Jul 2026
Lise
The room was very clean and the staff were awesome
8/10
Excellent
22 Jul 2026
Kelsey
Light in bathroom was way too bright. Otherwise everything was pretty good. Bed mattress felt a little spring-y. AC would not go coller than 21 which was not awesome at night.
10/10
Exceptional
20 Jul 2026
Julie
Tres bien! Beaucoup de services!!!
Family
8/10
Excellent
20 Jul 2026
Fred
Property was clean and well maintained. The restaurant meals were basic but good.
Partner
10/10
Exceptional
19 Jul 2026
Maya
Good room
Self
10/10
Exceptional
19 Jul 2026
gr
Complementary parking an outdoor swimming pool was nice
6/10
Pleasant
15 Jul 2026
laurie
Our room was next to the ice maker which was very noisy.
Partner
6/10
Pleasant
15 Jul 2026
Iman
It is clean and comfortable.
Self
8/10
Excellent
12 Jul 2026
Mikaela
The hotel is in a good location, close to multiple restaurants and shops. You can access the pool if you ask for a separate key. Our room was 220 which was right behind the elevator so everytime someone used it we could hear the elevator running up and down. In the morning it was quite loud because people kept slamming their doors as they were going in and out of their room. The hallways echo and the walls are thin so that was frustrating
Partner
10/10
Exceptional
11 Jul 2026
Amanda
We took a room with a kitchenette. It was well equipped
Family_with_children
8/10
Excellent
10 Jul 2026
Nozhan
Close to ra center
10/10
Exceptional
09 Jul 2026
TAO
clean ro
Family_with_children
8/10
Excellent
08 Jul 2026
Yingxin
just ordinary
Partner
8/10
Excellent
06 Jul 2026
Lynn Marie
Be prepared for a long check in process. I have no idea why my card keys and invoice weren’t prepared in advance. So we waited for 20 minutes behind two other clients being served by two clerks before accessing a clerk for our own check in.

My BW rewards earned me bottled water, and that was appreciated.

The restaurant for breakfast was comfortable and the food was freshly prepared.

The room was clean and spacious, the bed. Wrt comfortable. I love BW pillows.
Friends
8/10
Excellent
05 Jul 2026
Marie-Claude
J’ai apprécié le menu du petit déjeuner pas en mode buffet. Le service fut rapide et simple. Merci
J’ai très bien dormi.
Family
10/10
Exceptional
05 Jul 2026
Destiny
Excellent
10/10
Exceptional
05 Jul 2026
Allyson
Overall this was a great place to stay. Close to the Canadian Tire center and the Bayshore mall.
Partner
10/10
Exceptional
04 Jul 2026
Dorothy
Nice room - location was key and we had a good nights rest here.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Rahul
Spacious suites and well maintained. The outdoor pool was a lot of fun and large. The gym is well equipped but would benefit from extended hours (closes at 10pm). Parking is free and the location is convenient to drive to various points in Ottawa. There is also a bus stop right outside if you want to take public transit. There is a Shoppers Drug Mart and a Food Basics within walking distance as well. Breakfast is not included but there is an on site restaurant that is reasonably priced.
Family_with_children
4/10
Poor
02 Jul 2026
margaret
We stayed for four nights in our room on the fourth floor was filled with ants. Also a member of our party stepped on broken glass that obviously had not been cleaned from the last guests and cost her to bleed all over the place. When we advise the front desk they basically said oh OK. We will tell housekeeping to come and clean. We left the room for the day and came back and they did not tell us that they had sprayed bug spray, but told us on checkout when we indicated that there still were bugs in the room. They did not care to do any kind of make it right and said if you want to call a manager.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Alain
Séjour en groupe d’amis. Chambre double-double propre et agréable avec la cuisinette. Je reviendrais sur le tarif est abordable.
Friends
8/10
Excellent
29 Jun 2026
Raymond
Not there long enough to judge
Self
10/10
Exceptional
21 Jun 2026
robert
Smooth chwck in and clean room
2/10
Poor
19 Jun 2026
Luke
Ok
8/10
Excellent
19 Jun 2026
Geraldine
Great experience
Friends
10/10
Exceptional
17 Jun 2026
Pablo
Great stay. Clean room, nice staff, good food at the restaurant.
Reccomendation: more international dishes in the menu would be great. :)
Self
6/10
Pleasant
17 Jun 2026
Michael
The vending machine on floor 2 was not operating, sketchy people sleeping in the parking lot, group of unruly school kids on a tour were incredibly loud at night and especially in the morning. Room was ok, AC was ok, staff was great. Service at the restaurant was not great but the server was obviously new. Would definitely spend a little more for a better place next time.
Friends_and_family Family
8/10
Excellent
16 Jun 2026
julia
Ff
8/10
Excellent
15 Jun 2026
Meredith
Our stay was very good. , The room was perfect for our needs. the full sized fridge, dishwasher, toaster and coffee maker made having meals a breeze.

The room however was very warm and we were unable to cool the room and the hall way was very humid.

All the staff were helpful and polite.

Thank you for a great stay
Family
6/10
Pleasant
14 Jun 2026
Joanne
Friendly staff, self serve coffee machine in the lobby. Pleasant bartender in the downstairs lobby. Comfy beds. Good pillows. AC using fan is crazy loud though, can’t control the fan level. Have to continually turn the unit off and on by hand for some peace and quiet. There’s shampoo, conditioner, and body wash in the shower. There liquid hand soap at the sink. Nothing else just FYI. Luckily I had my own hand lotion and shower cap, which is fine. It’s more environmentally responsible that way but it’s important to know so you pack prepared. It’s a clean, average place with flooring which I appreciate rather than gross dirty carpeting.
10/10
Exceptional
12 Jun 2026
Natasha
It was a very late check in for us, everything was great. No issues..
Family
8/10
Excellent
09 Jun 2026
Mystie
Clean and comfortable
Partner
8/10
Excellent
09 Jun 2026
Rhonda
Room was nice
Partner
8/10
Excellent
08 Jun 2026
Amanda
Staff were very helpful and friendly. There is a shoppers across the road if you need any essentials, very convenient.
Self
4/10
Poor
07 Jun 2026
joshua
Calls and emails are not answered there are very limited shopping and dining with walking distance
Self
8/10
Excellent
07 Jun 2026
Evelyne
Nice and clean place. Convenient location with on-site parking.
Self
10/10
Exceptional
07 Jun 2026
Teresa
Great location
Family
10/10
Exceptional
07 Jun 2026
Kevin
Close to our event easy to get to
Partner
8/10
Excellent
07 Jun 2026
Ali
Clean
Self
10/10
Exceptional
05 Jun 2026
Paul
Clean room
10/10
Exceptional
01 Jun 2026
Anne
Friendly, accommodating staff
Friends_and_family Family
4/10
Poor
31 May 2026
lieselotte
For what was advertised and what I received for what I paid for, I was very disappointed. Not very clean, unwelcoming, loud. Would if was advertised as what it actually was and photos matching what you were getting, I would have stayed somewhere else, or expected a much lower rate. It’s not a terrible stay, just felt it was misrepresented for value of what was actually received
Self
8/10
Excellent
28 May 2026
Martin
The staff was helpful and the amenities were at the level expected.
Friends_and_family Family
8/10
Excellent
26 May 2026
Scott
The hotel is great, just not very quiet. If someone goes down the hall you will hear them. The restaurant brings the hotel down, service was terrible
Self
6/10
Pleasant
24 May 2026
Cesar
The room was clean but had some ants walking around. Expected breakfast included. The staff did they job but no very welcoming. Well located for our necessities
Partner
10/10
Exceptional
23 May 2026
Anita
This hotel was in an excellent location for what I wanted The room was big and clean and staff were friendly and helpful. Would definitely stay there again
Family
10/10
Exceptional
21 May 2026
Shawn
Clean room, friendly staff, not too busy
Partner
10/10
Exceptional
19 May 2026
Jim
Supper was excellent
Family
10/10
Exceptional
18 May 2026
Henry
Kitchen was a nice benefit. Facility was clean and well maintained. Unfortunately, one television in our group of three rooms did not work well and a technician could not repair. Overall a very pleasant stay. Good location for our purposes.
Family_with_children
6/10
Pleasant
18 May 2026
Sepideh
We booked a room for the Victoria Day long weekend and overall had a pleasant stay in Ottawa. The price was reasonable, the room was clean, and the staff were friendly and welcoming. The room itself was comfortable enough for our 2-night stay.
A few things could definitely be improved: the pillows were not very comfortable, the coffee maker didn’t work properly, and the lobby felt a bit dull and uninviting.
That said, we still enjoyed our trip and had a good overall experience.
Friends
8/10
Excellent
16 May 2026
Kevin
Helpful staff, restaurant inside was pretty good
Family
10/10
Exceptional
14 May 2026
Iman
It’s my second time. It’s not a brand new building but it is very clean, cleaner than other higher-end hotels. I will choose it next time for my business trip.
Self
10/10
Exceptional
13 May 2026
Kathy
We enjoyed our 2 night stay. Room was clean & spacious, comfortable bed, well equipped kitchenette. Good location near Dows Lake and variety of restaurants. Staff were helpful. Will stay again when visiting family in the area.
Partner
6/10
Pleasant
12 May 2026
jaekeun
Breakfast
10/10
Exceptional
11 May 2026
Stephanie
Ruby, one of the house keepers, did a fabulous job keeping the room clean, fresh towels provided and all requests met in a punctual and friendly manner.
Room is spacious and king size bed comfortable.
Self
8/10
Excellent
11 May 2026
Mercedes
Very clean rooms. We had the room with the kitchenette, everything we needed was in there, I would recommend without hesitation ´.
Family
4/10
Poor
09 May 2026
Jessica
really disappointed cause we had pay an extra to get a breakfeast in the morning before leaving but there was no space available and we needed to go to work. We didn't get refund even if i ask the employee at the front desk and we had to go eat in another restaurant. I would not go back.
8/10
Excellent
08 May 2026
Tim
Nice hotel near bus stop easy transport into city.
Self
6/10
Pleasant
05 May 2026
Patricia
Personnel gentil et accommodant. L’hôtel est propre. Prix intéressants. Resto bar sur place. Vous pouvez avoir frigo et micro-ondes directement dans votre chambre.

Immeuble qui pourrait être mieux insonorisé. Si vous avez le sommeil léger, demander d’avoir une chambre à l’arrière.
Partner
2/10
Poor
02 May 2026
Angelica
I stayed two nights at this property, and for an entire day there was no water available from 9:00 a.m. to 4:00 p.m. If I had been informed of this in advance, I would not have chosen to stay there. Guests should be properly notified of any service interruptions ahead of time. Providing bottled water does not adequately address the inability to shower or flush toilets.

Additionally, the coffee machine, which was supposed to be complimentary, was out of order during my stay. I also found a nail in my bed, which raises concerns about the cleanliness of the room.

Overall, this experience did not meet expectations.
Family
10/10
Exceptional
02 May 2026
Pamela
The staff were fantastic... efficient, friendly, and accommodating. The hotel itself is exactly what I would expect for the brand, price, and location. Not super luxurious, but clean, safe, and comfortable.
Family_with_children
8/10
Excellent
30 Apr 2026
John
Convenient location.
Courteous pleasant staff. Clean room & building.
Slow food service but meals were very good.
A good experience and will definitely be back.
Self
8/10
Excellent
29 Apr 2026
Iman
Clean and helpful staff
Family_with_children
10/10
Exceptional
28 Apr 2026
Foteh
too old building....
Self
10/10
Exceptional
27 Apr 2026
Kat
Very clean and friendly staff! Would definitely stay here again!
Partner
8/10
Excellent
25 Apr 2026
Stephenson
Did not like the room . Noise
Friends
8/10
Excellent
23 Apr 2026
Brett
.
4/10
Poor
17 Apr 2026
Robert
Transports parked in parking lot, had to listen to back up alarms and air brakes as they tried to maneuver as I was trying to sleep. Uncomfortable bed and the worst pillows I’ve ever had in a hotel. Over priced for what you get.
Partner
10/10
Exceptional
15 Apr 2026
Jeannelle
Great fully equipped kitchen for anyone needing a long term stay. Staff was excellent
Partner
10/10
Exceptional
14 Apr 2026
Andrew
Front desk staff was very friendly and helpful. I was upgraded to a king bed at no cost.
Self
10/10
Exceptional
14 Apr 2026
Donna
We have stayed here 3 times and are very happy with the cleanliness and the friendly staff.
We had supper on site and it too was great.
8/10
Excellent
13 Apr 2026
Lorraine
Clean room. Noisy room. I thought i was booking a kitchenette, but there were no utensils or dishes. Front desk provided what we needed.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
ELIZABETH
Clean room and comfy bed. Staff friendly and helpful. Always stay here when i visit Ottawa
Partner
6/10
Pleasant
12 Apr 2026
Nandini
Not completely
No bottle opener
But the dishes were very clean and well maintained
Family_with_children
8/10
Excellent
09 Apr 2026
Mary Deborah
clean room, not a great location
Partner
8/10
Excellent
07 Apr 2026
ryan
Could be better for the price. Overall very clean, great staff friendly and attentive. The building is showing its age and that's really the only issue.
Business
8/10
Excellent
06 Apr 2026
Joanne
No kitchen
Family_with_children
4/10
Poor
06 Apr 2026
Nathaniel
There nothing around that’s convenient to get to, the mall across the street is closed
Self
6/10
Pleasant
01 Apr 2026
Don
Room was good, food was great, staff were really welcoming.
Family
8/10
Excellent
30 Mar 2026
Robert
Good location
Business Self
10/10
Exceptional
29 Mar 2026
Amy
The staff were very friendly and we loved the layout of the room. We would happily stay here again.
10/10
Exceptional
29 Mar 2026
Gregory
Check in staff was awesome.
Leisure Family
10/10
Exceptional
27 Mar 2026
William
Suited our stay perfectly
Family
8/10
Excellent
24 Mar 2026
Mohammadreza
It was good!
8/10
Excellent
24 Mar 2026
Sylvain
.
Self
8/10
Excellent
24 Mar 2026
Matthew
The location was great and the area was not busy like other parts of Ottawa. Staff was very friendly and helpful. Rooms had all your essentials and then some: (Coffee maker, microwave, fridge, safe, USB-C/HDMI plugins.) Bed was comfy and you had 4 options for pillows. A solid stay overall, would recommend.
Self
8/10
Excellent
22 Mar 2026
Jerry
Room was nice, pillows were not. We asked for housekeeping while we were out for the day and never got it.
Partner
8/10
Excellent
21 Mar 2026
Mallory
Clean, quiet room.

Issues with key cards on arrival but staff found solution and fixed it by the morning.
Self
10/10
Exceptional
19 Mar 2026
Francis
very good
Partner
8/10
Excellent
17 Mar 2026
Barb
The room was clean and quite large and I was actually given 2 queen beds when 1 was booked. The bathub was small. I was on the first floor and the hall was fairly noisy.
Self
10/10
Exceptional
16 Mar 2026
Dan
The hotel was clean and the housekeeping staff are great. The front desk staff were also very good, especially Sherry who helped us with some restaurant suggestions and was very friendly. The cafe for breakfast was also good for a medium sized meal. The care is open for dinner too but we did not try it this time. It’s an older hotel but it is in great shape and well maintained. EV. Charging lvl 2 is also good.
Overall, a very good value hotel. Not high end but certainly clean and functional. Lots of restaurants nearby and close to Carlton University.
Family_with_children
10/10
Exceptional
14 Mar 2026
Azucena
A special thank you to manager Annsona and Maksym for making our stay truly feel like home. We really appreciate it!

Location & surroundings

Best Western Plus Ottawa City Centre
1274 Carling Avenue, Ottawa, Canada

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Best Western Plus Ottawa City Centre

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