Name: Soho Residences Lisgar
Address: 300 Lisgar Street, Ottawa, K2P0E2, CA

10/10

Exceptional

29 Jul 2026

Vincent

Todo súper bien! Me encantó la ubicación y el lugar súper tranquilo y cómodo.

8/10

Excellent

08 Jul 2026

Tobechukwu Carlos

Amazing property, very convenient and clean.

Family

10/10

Exceptional

06 Jul 2026

Willis

Loved the room, location of the property, and the amenities in suite - washer dryer, kitchen, safe, and housekeeping

Self

10/10

Exceptional

13 Jun 2026

Doug

Overall, this is an excellent property and nicely located. Cleanliness of the unit we stayed in could have been a bit better though. Cleanliness was generally good, but we found garbage under the sofa in the living room, including a plastic bottle cap, a cracker, an entire choc chip cookie and lots of dust. There was also mould in the shower floor grout. And what is it about hotel bathrooms? So many (including this one) have basin plugs that aren't properly connected to the popup drain assembly, obliging the guest to use their fingers to lift and/or insert the plug (ick!). The rain shower head leaks (a lot) from the side and should either be fixed or replaced.
Despite these minor issues, though, we enjoyed our stay and would definitely recommend SOHO Residences Lisgar to anyone planning a trip to Ottawa.

Partner

10/10

Exceptional

08 Jun 2026

yves

It felt like an apartment with all the amenities.. home away from home..

Business

10/10

Exceptional

07 Jun 2026

Bradley

Always clean and easy to check in.

10/10

Exceptional

30 May 2026

Marcy

I stayed here for two weeks and it was the perfect spot, especially for an extended stay. It was a beautiful one bedroom apartment with a kitchen, a huge bathroom and two televisions. The location was excellent for where I needed to be. While there is limited exposure to the hotel staff, especially on the weekend, the check-in was smooth and everything I requested showed up in a very timely and friendly manner. I would highly recommend especially for a long day. I loved it.

Self

10/10

Exceptional

26 May 2026

Linda

Walkable to restaurants,grocery stores and to tourist sites

Self

8/10

Excellent

23 May 2026

Mary

Very few supplies for a week. Had to request additional towels and toilet paper. Kitchen could be stocked a bit better in terms of utensils and plates. Washing machine was handy but the push buttons were very damaged and made it hard to get it going.

Great location. Very responsive to requests however staff only onsite m / f regular business hours.

Partner

10/10

Exceptional

21 May 2026

Sara

Excellent all around, will definitely stay here again in the future

Partner

10/10

Exceptional

17 May 2026

Michele

The property was exactly what I expected. The location is excellent. It was clean.

Family

10/10

Exceptional

17 May 2026

Josiane

Clean room, quiet building, ideal location

Self

10/10

Exceptional

16 May 2026

Ian

The suite was great, parking easy and secure but had to pay extra for permit. We had some issues with the washing machine, however the on site staff allowed us to use a machine in an unoccupied suite, the following day our machine was replaced. So hats off to them for sorting things out very quickly.

Partner

10/10

Exceptional

13 May 2026

Paula

Excellent downtown location for access to the canal and other places. Very clean and quiet, plus car and bike parking available here.

Friends

8/10

Excellent

06 May 2026

Andrea

Easy check in check out. Checked in on a Thursday afternoon and checked out on the Tuesday. No housekeeping was done but called the after hours line and they told me where I could get an extra towel and they brought us a second robe since the room only had 1 when we got there. Felt like living in a a nice apartment and was located pretty centrally.

10/10

Exceptional

01 May 2026

Anne

Perfect location, great bed and pillows. Would recommend

Partner

10/10

Exceptional

21 Apr 2026

Amarit

Clean room. Quiet area. Love it

Business

10/10

Exceptional

20 Apr 2026

Richard

All great!

10/10

Exceptional

11 Apr 2026

SHEILA Emma

The apartment was very clean and modern. The staff were responsive and professional at all hours . The kitchen was supplied with all the essential appliances , cutlery , and dishes. Bank Street, a half a block away has numerous homeless but did not interfere in hour walks. The residence is very well positioned to a variety of museums, parliment , Byard market, and Rideau Mall.

Partner

2/10

Poor

07 Apr 2026

Gedeon

My experience was terrible, it’s complicated to get in. And hard to get staff over the phone to help you out. And it’s a hotel mixed with residential place just terrible.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Titilola

Several family members stayed here when we came to town for a family event. Clean convenient Sun-filled , quiet apartments.
Everything worked. The kitchen was well equipped. Modern bathrooms with great showers. In suite laundry was a big plus. Would definitely stay here again.

Family_with_children

10/10

Exceptional

16 Mar 2026

Catherine

The only thing that I didn't like was the constant sound of the fan. It was very loud and could not be shut off.

Family_with_children

10/10

Exceptional

11 Mar 2026

Richard

All the comforts of home, great location with lots of restaurants nearby.

Self

8/10

Excellent

09 Mar 2026

Robert

Good value although all communication being remote and nobody being present at anytime is frustrating when you need to deal with them

10/10

Exceptional

28 Feb 2026

Laura

Everything was amazing: service, apartment, location. A++

Self

10/10

Exceptional

19 Feb 2026

Andrew

The suite was well maintained and the view was beautiful! I had everything I needed to be comfortable! Would definitely recommend!

Self

10/10

Exceptional

13 Feb 2026

Katherine

Self-check-in was easy. Thanks for texting me prior to my arrival that my apartment number had changed and texting me instructions, as well as sending the information via email.

When I entered the unit, some lights and both TVs were on; it was welcoming and warm. The unit's furnace was on which was nice since the daytime temp was in the -20s Celsius upon my arrival.

The 7th floor one bedroom apartment was very clean and modern (north facing, no balcony), and included kitchen cookware, microwave, kettle, toaster, Keurig (with two coffee pods), dishware and utensils, cutting board, Wi-Fi, two TVs (Rogers service), fridge with bottom freezer, dishwasher, compact washer & dryer. Lots of cupboard and drawer space. Modern bathroom, King sized bed with two end tables and closet storage.

All appliances and the furnace were easy to operate. The unit was cleaned once during my two-week stay which was fine with me. There was a broom and dustpan for my use. I never used the dishwasher.

Included: laundry detergent, dryer sheets and dish soap, hand soap, small bottles of hand cream, shampoo and conditioner, and extra toilet paper, tissues and paper towel. Garbage chute access on the same floor, two elevators (with security cameras) and bright hallways.

The central location was fantastic for a solo traveler with no vehicle. The building itself was clean, bright and quiet.

Thanks again to Kaity and the team. I look forward to staying there again soon!

Leisure Self

10/10

Exceptional

13 Feb 2026

Mobolanle

Everything was good. Manager was friendly and helpful. Room was comfortable. Kitchen was well stocked. Cooked up a storm. Good stay. A lot of my relatives stayed there so we were popping from room to room between the funeral events. Thanks

Business_and_leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Judy

The condo was very clean. The staff were fantastic. They made you feel so welcome. Highly recommend staying here. Will definitely be back. 10/10

Leisure Partner

8/10

Excellent

24 Jan 2026

Yan

Yes, all good

10/10

Exceptional

11 Jan 2026

Pedro M

Amazing spot! Relly easy to check in. Great location and fantastic amenities.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Lynne

It was a great location. The room had all that we needed. Laundry onsite , in room was a bonus!
The room was very cozy.

Leisure Partner

8/10

Excellent

29 Dec 2025

Virgil

My wife and I were visiting family for the holidays and stayed here for 7 nights. We opted for something more spacious than a hotel room, that could offer a living area, kitchen and separate bedroom. Great place overall. Nicely designed, great location. Great views of the city. Smart TVs in the living room and bedroom with each their own cable box made it very convenient for the times we just wanted to stay in and watch our favorite shows. Huge plus having a washer and dryer in the unit. The building has a gym, a sauna & a pool. It also has a theater but we were told only residents could use it. Management is very responsive and accommodating. Having access to parking garage (for a fee) was also convenient as we drove in from out of the country and didn't have to figure that part out.
Now the less ideal part. The bedroom was a bit on the smaller side but still fine for 2 people.
The bed itself was decent, although it took us a couple of nights to adjust. The main reason why I'm taking a star off the rating is that the bedroom has a curtain but it is NOT blackout. My sleep is very sensitive to light and the room needs to be almost if not pitch black. The slightest light peaking in either from the street lights or the sun with the white walls reflecting light all over the room, made my nights not as enjoyable & restless. Not sure if all the apartments are designed like the one we were in, but this was definitely the bummer of the stay.
Other than that, highly recommend.

Leisure Partner

10/10

Exceptional

25 Dec 2025

Elia

The place was very clean, safe, excellent for a short stay!

8/10

Excellent

20 Dec 2025

Carole

Vwry clean - excellent on the front!

Business_and_leisure Self

10/10

Exceptional

04 Dec 2025

WILFREDO JOSE SANTIAGO

This luxury apartment was perfect for bringing in groceries and having your own cooking done before heading out. The cleanliness was absolutely perfect. The hotel management was amazing and went above and beyond to make our stay perfect. We will be forever grateful to John and Kaity for the detailed and personalized experience we received during our stay and for making sure everything during our stay was beyond perfect. Highly recommend this property and we will surely return in the future!

Leisure Family

10/10

Exceptional

01 Dec 2025

Amanda

Super convenient location. Close to shoppin

10/10

Exceptional

15 Nov 2025

Bradley

Clean

Business

10/10

Exceptional

11 Nov 2025

David

Clean, spacious and modern.

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Silaqqi

Yes nice and clean.

10/10

Exceptional

31 Oct 2025

randall

Great

Leisure Partner

10/10

Exceptional

21 Oct 2025

franco

Clean and close to a lot things

Leisure Partner

10/10

Exceptional

16 Oct 2025

Oliver

Couldnt ask for a better room for the price, clean modern 10/10

Leisure Partner

8/10

Excellent

13 Oct 2025

bernard

All good except for the strong scented cleanser used in the lobby and parking areas. It’s headache inducing.

Leisure Partner

8/10

Excellent

08 Oct 2025

Jeremy

Room was great although a bit more attention detail could be applied when cleaning. The bathroom had several hairs in various locations, large and small, and it was like that episode of Seinfeld trying to splash them all away. Definitely didn’t sign up to clean the bathroom walls upon arrival but other than that the place is awesome.

Business Self

10/10

Exceptional

07 Oct 2025

Heather

We recently stayed in a two-bedroom, two-bathroom suite at Soho Lisgar and were very pleased with our experience. The self check-in process was simple and convenient, and the property was clean and well maintained. The suite itself was a good size and came with everything we needed — a full kitchen with a microwave, dishwasher, stove, oven, and a large fridge with a freezer on the bottom. It even had a washer and dryer, which was a great bonus for a longer stay.

The beds were very comfortable, and overall the suite was quiet, though we did hear the occasional siren at night — to be expected when staying downtown. We enjoyed being able to cook breakfast and dinner right in the suite. Having a Farm Boy grocery store just a few blocks away made picking up groceries very convenient.

One of the main reasons we chose Soho Lisgar was because it offered a parking garage. Street parking downtown is expensive, and the nearby lot is usually packed during the day. On one day, the parkade garage door was being replaced, so we were given the option to leave our car inside or park elsewhere, and management covered the outside parking cost — a nice touch.

If we had to mention any minor improvements, it would be to add a few more kitchen items, like a spatula, serving spoons, oven mitts, a muffin tin, and a frying pan (there were pots but no frying pan).

Overall, we had a great stay and would definitely book again the next time we’re in Ottawa!

10/10

Exceptional

07 Oct 2025

Nicolas

Only issue is the smart TV was not functioning properly. Everything else was awesome.

4/10

Poor

24 Sep 2025

Ted

This hotel charges an unadvertised daily fee on top of the amount quoted on Expedia so you don't know what you will be paying. This is dishonest behaviour. Expedia spoke to the hotel manager (Kathy) who agreed to reimburse this charge. They never did make the reimbursement. Additionally the internet connection was so slow so as to be unusable. Cannot recommend.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Margaret

Great area, great communication

Leisure Friends

10/10

Exceptional

17 Sep 2025

John

We enjoyed the spacious nicely prepared room. Great location, and surprisingly quiet given that it’s downtown.

Business_and_leisure Family

8/10

Excellent

15 Sep 2025

Gail

The tv is strange

Leisure Family

10/10

Exceptional

09 Sep 2025

Chris

I thought the room had a pretty good view, the electric curtians in the bedroom didn't work, housekeeping didn't leave enough garbage bags. Around the building there wasn't any smoke bins...or what ever they're called

Leisure Self

10/10

Exceptional

02 Sep 2025

Christine

Our stay (our first) was fantastic! Check in to retrieve building and parking fobs and room keys was clearly communicated and very smooth and easy. Parking was a breeze underground. Our room was stunning with a balcony, kitchen with amenities and supplies and bedroom with bath. The building is quiet and solid. Clear instructions are great Ben with key pickup on how to get assistance if needed. Washer and dryer was a real plus! Lots of closet and drawer and shelf space. Can’t wait to go back!

Leisure Partner

10/10

Exceptional

01 Sep 2025

Cherie

Clean and comfortable, had issues with the tumble dryer, may have been user error. I wanted to get an extra day parking and just by message to the contact the pass was delivered to my room before I got there.

Leisure Family

10/10

Exceptional

29 Aug 2025

Gregory

Quite secure place to stay

8/10

Excellent

25 Aug 2025

Thomas

Great location and very nice to have a kitchenette. No reception or visible onsite staff but that worked well for us, just something to be aware of. Great view of the city from our room. Furniture was mostly comfortable but nothing extraordinary. I would stay here again for the price we were able to get for it.

Partner

10/10

Exceptional

19 Aug 2025

Daniel

Great staff

8/10

Excellent

14 Aug 2025

Brendan

Loved having a clothes washing machine and dryer. Enjoyed being able to walk to the downtown area and numerous places of interest. For international guests it'd be terrific if there were instructions on how to use the cable TV (and/or the ability to cast from our phones or use streaming services we're already subscribed to).

Clearer instructions on what to do with keys at checkout would be appreciated.

Business Self

10/10

Exceptional

08 Aug 2025

Mark

I'll definitely be back when I'm in Ottawa.
Good size for a one bedroom.
Location made it easy to walk and see all the sites.
Slept very comfortably.
Beautiful view of the city from the bedroom to the living/dining room.
Helpful staff, very pleasant.!

10/10

Exceptional

04 Aug 2025

Stephane

It was clean, safe, quiet and spacious. Everything we needed.

Family

10/10

Exceptional

25 Jul 2025

Margaret

Convenient location and comfortable roomy suite at a reasonable price.

10/10

Exceptional

19 Jul 2025

Evelyne

Tout était parfait. Le matelas un peu mou. J' y retournerai.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Janice

Our suite was clean and spacious. The suite was well appointed. A great place to stay in Ottawa - steps away from the sights.

Leisure

10/10

Exceptional

04 Jul 2025

Donna

the suite we stayed in was exactly as shown on Expedia. Big suite with in-suite laundry, fully stocked kitchen, king bed with pocket doors for privacy plus an office! We were able to walk to all the sites, locations and many dining options including a cruise on the canal. We want to return next Canada Day and got a wonderful rate via Expedia.

Leisure Partner

8/10

Excellent

03 Jul 2025

Danny

Good value

Leisure Partner

10/10

Exceptional

30 Jun 2025

Verified traveler

Fantastic place for the price!

Fantastic spot for the price. Could not have asked for better. Centrally located with parking and all amenities!

Friends_and_family Family

8/10

Excellent

29 Jun 2025

Dennis

Good option if you like to prepare your own meals. A short10 min walk from parliament hill. Operations manager was very nice and kind allowed us to check-in early with a small fee. Would consider coming back on future visits to Ottawa.

Leisure Family

10/10

Exceptional

24 Jun 2025

Negin

it was excellent😍😍

10/10

Exceptional

19 Jun 2025

Roloin

Great location on a quiet downtown street! Walking distance to Byward Market, University of Ottawa, Parliament Hill and many other attractions. The hotel is a few blocks from a Farm Boy for grocery shopping and there are many restaurants and pubs nearby on Elgin St and Bank St.

Thanks to Kaity in the SOHO Residences office for all her help before and during our stay! We hope to be back.

Partner

10/10

Exceptional

14 Jun 2025

Charmella

The location was perfect for the tourist attractions we were planning to visit. I would definitely recommend this stay to everyone I know!

Partner

10/10

Exceptional

14 Jun 2025

Nikki

Easy check in, great space, location was good

Leisure Partner

8/10

Excellent

13 Jun 2025

Blake

Very nice stay - Keurig coffee maker makes terrible, weak coffee, but other than that, all good.

8/10

Excellent

13 Jun 2025

Doug

The property was modern, clean and comfortable. It was conveniently located near walkable dining and grocery options and was also close enough to downtown tourist attractions to be able to get there on foot.

We felt that a few things could have been better:
1. The TV sets in the property were unable to be \"found\" by our tablet devices and so we were unable to cast our favourite streaming services to them and had to watch them on our tablets. Not sure if this is because the TVs were older models. The cable channels that were provided weren't of much interest to us.
2. The sliding doors on the bedroom closet wouldn't stay open and had to be held with one's foot while getting clothes out or putting them away.
3. Blackout lining on the blinds would make sleeping easier in summer. The frosted glass door on the bedroom door did nothing to keep the light out after 4am when the sun started to lighten the sky.
4. Small things to enhance guest convenience and comfort: There's a nice kitchen, but no basic supplies like salt and pepper, or sachets of sugar; only two coffee pods were provided - we had to ask for more (which were supplied, but it would've been better not to have to ask); liquid body wash for showering would have been preferable to bar soap (I know this is a personal preference, but it wouldn't cost much to provide in addition).

Nevertheless, we enjoyed our stay and would recommend SOHO Residences Lisgar to others wanting to visit Ottawa.

Leisure Partner

10/10

Exceptional

12 Jun 2025

Mabel

We’ve come to Ottawa frequently for our kids who are in uni and stayed in a few different places but this is our favourite now!

Fantastic accommodations in Centretown, close to everything. Secure building with amenities lose by.

FAB Things: Gorgeous floor to ceiling windows looking onto downtown Ottawa, modern, clean, spacious, comfortable bed and Crate & Barrel sofa, with easy (and relatively affordable) parking! Bathroom was nice with decent water pressure and hot water! Towels were luxurious! Fridge, dishwasher worked well. Did not use microwave or stove/oven.

Small issues: only 2 coffee pods, so need to get your own coffee for Day 2. A few plugs weren’t working, but concierge said they’d fix that. Washer worked well but dryer did not dry well and had to hang items after several hours in the machine. TV remotes could probably use new batteries.

Biggest problem: bedroom needs blackout shades or eye masks PLEASE!

We had a great stay and think we will prob stay at SoHo as our landing spot when we visit the kids as we were really comfortable here.

We have photos and video but can’t upload those

Leisure

10/10

Exceptional

10 Jun 2025

Juanette

Very nice property, great location, comfortable and clean.

Leisure Friends

10/10

Exceptional

07 Jun 2025

Priscilla

The property was outstanding! Great location, great amenities.

10/10

Exceptional

07 Jun 2025

Gerald

We had such a comfortable stay here. The suite had all the amenities we needed, including washer and dryer, and more. The shower was excellent and the bed was extremely comfortable. Check-in was straightforward and easy. Unfortunately the pool was not yet open but all other aspects of our stay were wonderful. Great view. Enjoyed walking around the neighbourhood.

Partner

10/10

Exceptional

06 Jun 2025

jay

The actual unit was excellent, hallways were clean and very quiet. The gym was ok, the pool was empty which was why I picked the spot.
All in all I would recommend the place and I will stay again. Excellent washroom and bed

Business Self

8/10

Excellent

03 Jun 2025

Amber

Would Stay Again

Overall, a good trip! Didn't have time to use any of the facilities. Would stay again.

Self

10/10

Exceptional

02 Jun 2025

Cassandra

Everything was perfect! Amazing location, easy check in and check out, parking available underground. Very clean and stocked with kitchen utensils/plates etc to cook a meal in the apartment.

Partner

10/10

Exceptional

01 Jun 2025

Suzanne

The location of the property , the equipment of the appartement, everything was perfect.

10/10

Exceptional

29 May 2025

Nguyen Quynh Anh

New and modern place to stay, very comfortable, clean and quiet. I stayed on floor 16 and the view is a plus. There was a little pump with contactless check-in when the keys were left in a different mailbox with what informed, took the security guy 20 minutes to come for the rescue, but it was all good afterward and I heard that their service was 24/7.

Business Self

10/10

Exceptional

26 May 2025

Douglas

Beautifully appointed condo in a very walkable area. We highly recommend this property. Easy check in process.

Leisure Family

10/10

Exceptional

26 May 2025

Ryan

The concierge was so friendly and accommodating room was spacious and modern double balcony beautiful view pool and hot tub were not open very dissatisfied there

10/10

Exceptional

21 May 2025

Bernard

This property is very

6/10

Pleasant

20 May 2025

Emily

Location great. Unit is nice and big.

Leisure

10/10

Exceptional

19 May 2025

Sandi

Our family of 4, this stay was perfect. All amenities provided. Bedrooms were good sized lots of clothing space, and comfortable beds and pillows. 2 bathrooms with loads of space, and the shower is excellent! Kitchen is fine for small stuff, and living room was perfect. Couch is comfy. There is also in suite laundry. If there was one negative, its more of a wish list..in the master bedroom there is a balcony. My suggestion is for a bistro set to sit and enjoy the view. I would not hesitate to stay again. Everything was in walking distance.

Leisure Family

10/10

Exceptional

19 May 2025

Peter

Very clean. Would stay again or recommend.

10/10

Exceptional

17 May 2025

Mariia

Everything was great, thank you! The only thing - the coffee machine wasn’t working (we were unable to close it), but it wasn’t a problem for us 😊

Leisure Partner

10/10

Exceptional

16 May 2025

Leslie

We’ll definitely stay here again! Easy check-in process, beautiful accommodations, excellent gym, and in sweet amenities, comfortable bed, easy parking.

Business Self

8/10

Excellent

13 May 2025

Sandra

Clean and comfortable apartment which is centrally located, easy to walk to parliament buildings, byward market and shopping. Having a grocery store two blocks away was very handy.

Leisure Family

6/10

Pleasant

10 May 2025

Puneet

Filthy carpet in the bedroom had stains. No cleaning service at all. Would not rrexommend for the price.

Business

6/10

Pleasant

09 May 2025

Robert

It was nice building but needs renovation.
The kitchen in my eyes was under stocked.We had 3 knives and 2 keuirig coffees…our room could support 4 people or more…2 coffees available…thank goodness my husband doesn’t drink coffee!…also not everyone uses keurig..I don’t…previously we stayed at another 2 bedroom hotel that had regular coffee maker…brought my own coffee there and to soho…assuming..not!
Anyway did like location…my husband pulled into limited parking in underground parking we paid for..scraped side of car…obviously not your fault but if there were a few more spots maybe this wouldn’t have happened…totally soured my husband on rebooking.
Anyway probably won’t book again.

Leisure Partner

8/10

Excellent

06 May 2025

OLUWATOMI

The unit was beautiful and spacious. There were some facility issues that made the short stay a bit unpleasant, but thankfully, everything was resolved by Monday morning—unfortunately, the same day I was checking out. Despite that, the place was lovely and the staff were incredibly helpful.

Business_and_leisure Partner

8/10

Excellent

27 Apr 2025

James

Property was great and in good condition.
Location is close to Parliament Hill and other attractions with lots of great restaurants close by.
This is downtown though and there is an empty lot next door, run down buildings close by and some unhoused people in the surrounding area.

Leisure Family

8/10

Excellent

27 Apr 2025

Carole

It was a nice place but it would have been nice to have a toaster. Also there is only 1 mirror in the place and it was difficult to see to put on makeup or check to see how you looked before leaving.

Partner

10/10

Exceptional

26 Apr 2025

Andrew

Clean and new apartment. Quiet. Bright space with big picture window. Easy access. Good parking. Convenient location to shopping, restaurants, cafes.

Leisure Family

10/10

Exceptional

17 Apr 2025

Megan

Comfortable clean room, stunning city view and kind/courteous staff. Would def stay here again.