Name: Econo Lodge Downtown Ottawa
Address: 475 Rideau St., Ottawa, K1N 5Z3, CA

4/10

Poor

02 Aug 2026

Christophe

Cockroach in room 265, no clean towel and poor breakfast

6/10

Pleasant

27 Jul 2026

Neha

The rooms were decent for the price and was maintained well. The disappointing thing was the breakfast. They only gave a packaged muffin, yoghurt and juice. The staff was okay.

4/10

Poor

25 Jul 2026

Beverley

I did not like the atmosphere, I had to use the washroom as soon as I parked and there was nothing available until I checked in. There was a lot of long-term tenants in the area and lots of noise amongst the apartments. It's the first time I've ever had to put the chain on and deadbolt to feel like I was safe and I've left all across Canada and downtown Toronto

10/10

Exceptional

24 Jul 2026

Clive

On arrival ample on site parking was stress free. Friendly and efficient check-in. Accommodation exactly as described with full size under-counter fridge and microwave oven. Simple bagged breakfast with unlimited coffee was fine. Not too noisy from main road. Good air-con if needed.

6/10

Pleasant

24 Jul 2026

Engine

Couldn’t get into the room cos the door lock batteries were out, waited for over two hours for the maintenance guy

6/10

Pleasant

22 Jul 2026

Ginette

Excellent location. Walkable to some attractions. Room ok, a bit outdated but clean linen. Reception, one person seemed well informed but other staff members were not up to par. Parking lot in poor condition. Dining room closed. Breakfast was a bag with yogourt, muffin, juice. Coffee was available at reception and in the room.

6/10

Pleasant

19 Jul 2026

Kasondra

It was super clean and okay. But my reservation online didn’t work when I showed up (i booked a month in advance for 2 queen beds).
It caused me a lot of stress and it unfortunately my experience with this app a little skeptic :( Thankfully my partner and my best friend were there to help!

Friends_and_family Friends

6/10

Pleasant

12 Jul 2026

Mucahit

We stayed 1 night,it's 15-20 min walking to downtown Ottowa. Staff was helpful,our room was clean but hallway carpet wasn't clean enough,parking was good,continental breakfast was weak. The room price was reasonable,not expensive comparing to others.

Family_with_children

8/10

Excellent

12 Jul 2026

Nelson

The room card was often désactivated

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Karoline

Free parking and near so many good places and walking distance to the Byward Market at a great price

Friends

2/10

Poor

08 Jul 2026

Priscila Emiliano

The hotel has good facilities; however, be careful with double charges. I was charged twice for the same night’s stay, and despite spending months trying to get a refund, I still haven’t received it. The hotel has shown very little interest in resolving the issue. I recommend checking your credit card statement carefully after your stay.

2/10

Poor

04 Jul 2026

JOHN

Was bitten by bed bug on my arms.

10/10

Exceptional

01 Jul 2026

Michael

Cant beat the price and quality

10/10

Exceptional

25 Jun 2026

Jeffrey

This plays gets good reviews but still surprised me pleasantly. It's not flashy but perfectly decent, with clean, spacious, pleasant rooms in a great downtown location. Parking is free and the lot seems reasonably secure. All in all it’s a well run hotel with very friendly and helpful staff. I will definitely book again when I'm back in town.

10/10

Exceptional

25 Jun 2026

Vivek Krishna

Washrooms were slippery.

Family_with_children

10/10

Exceptional

22 Jun 2026

Mayuri

Beds were so comfortable and it was super close to many hotspots by car

Family

6/10

Pleasant

18 Jun 2026

George

Comfortable, clean room. Breakfast by pick up only.

Self

8/10

Excellent

14 Jun 2026

Mohammed

Free parking

Family_with_children

4/10

Poor

11 Jun 2026

Pamela-Ann

This is a run down hotel. The bathrooms, although updated, are extremely old with old bathtubs. The water was sufficient, which was good. The air conditioning was old. The furnishings were old, although well kept. For the price I paid, the hotel should have been in better shape, inside and out. The exterior of the hotel has not been upgraded and has no curb appeal. It is just simply an old property not sufficiently upgraded and the pricing does not even reflect that. The breakfast that is included, despite there being a kitchen/restaurant facility on-site, was a bagged breakfast of a bagged muffin, a yogurt and a kids juice box. Do better on this at the very least. All other places that include breakfast have eggs, bacon, sausages, waffles, etc. This was not impressive in the least. The staff that checked us in was polite and effective and the cleaning staff seen on site were perhaps the best part as they were polite, courteous, helpful and they clean the rooms well. Parking was sufficient, however the parking lot is in need of repair as the lot was quite full one night and we had to drive around the exterior part and nearly bottomed out our car on a large hole. Finally, even early in the afternoon, the rooms permit noise to pass through quite easily. There was a family in the next room and conversations and children were easily heard.

Friends_and_family Family

4/10

Poor

11 Jun 2026

Yolande

this place is so old it’s falling apart. A/C was loud, washroom was so small, although it did have what we needed. Everything was so stained, even the sheets, I asked for clean sheets. Coming out of the building there were many cracks in the cement, my spouse fell with the luggage, ripped his elbow and forearm along with his knees. Oh will not return anytime.

8/10

Excellent

08 Jun 2026

JoAnne

One night stay June 2026:
Positives:
Comfortable beds
Lots of pillows
Parking right outside your door
Spacious and clean room
Breakfast was satisfactory for an on the go bagged breakfast.
Shower took awhile to heat up but was great.

Negatives:
The neighbourhood. Not the hotel’s fault. I’m sure this hotel existed when you could walk around in the neighbourhood. It is truly scary now. We drove places we would normally walk to because of the sketchy neighbourhood.
The Mayor and Councillors of Ottawa should be ashamed. This is Canada’s capital city. Where is the pride you take in that?

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Dar

Although an older motel, the rooms are clean and the staff very helpful. They also provide breakfast and parking included in the price!

Self

10/10

Exceptional

03 Jun 2026

Karen

Clean and comfortable.

Family

8/10

Excellent

02 Jun 2026

france

Bien situé mais le séchoir ne fonctionnait pas

Partner

2/10

Poor

28 May 2026

Paul

It was so bad that I couldn't bring myself to spend the night there. That's all you need to know.

8/10

Excellent

23 May 2026

Puja

Good stay

Family_with_children

8/10

Excellent

16 May 2026

Cameron

Yes

6/10

Pleasant

15 May 2026

Tammy

Good location.

Family_with_children

8/10

Excellent

11 May 2026

Bich-Co

The staff is helpful. The location is convenient , the room is clean but small , not a lot of space. the breakfast contains only, a small muffin and juice and yogurt.

Partner

10/10

Exceptional

10 May 2026

Rakeshkumar

Thank you for the hospitality and support, the overnight stay was so peaceful, they supported me to have an extra hour of parking after my checkout.

Family_with_children

6/10

Pleasant

10 May 2026

Shanna

Room was clean. Although I feel I should be informed if it's a hotel that provides rooms for the unhoused, or at least i'm assuming that's what they were.

Family_with_children

6/10

Pleasant

05 May 2026

Debby

Parking was bad. There were no glasses in the room. No goffee cups in the room.

Partner

6/10

Pleasant

03 May 2026

Carin

Parking onsite full of massive pot holes. Easy quick check in. Area leaves much to be desired but there is an excellant Iranian restaurant across the street. The hotel hallways and rooml had a strong odour like stale sour cooking.
Bed covers and curtains had stains, carpet looked clean. Bed was comfortable and shower worked well. Large gap in front door at the bottom we had to put our coats up against. Bathroom was pretty run down, walls stained. \"Breakfast included\" was a brown bag with a yogurt, muffin and juice box. Coffee and tea in lobby.

Friends_and_family Family

4/10

Poor

03 May 2026

Michel

Good:
-Great location downtown with free parking and easy walking distances to main attraction.
-Not too expansive considering other options, the free parking and the central location.
-The room are large and well furnished.

Bad:
-The exterior of the hotel is really in a big state of disrepair. It does not feel welcoming and inviting. The parking lot is unclean and with potholes.
-Although not horrible, the cleanliness of the room was not great. Some part of the floor felt unclean and sticky.
-Some people in the area seem a little sketchy. There are a lots of cannabis shops. I think its a poorer neighborhood. I did not felt unsafe though since the hotel is on a main road.
-My room was ok after inspecting it, but I checked the review after arriving and saw some critics about bugs (bedbugs and cockroach). You better watch out for these and take precaution. Don't leave your luggages on the floor or on the furnitures.

Self

6/10

Pleasant

30 Apr 2026

Steven

Staff very accommodating

Business

8/10

Excellent

29 Apr 2026

Mariia

Being very close to the centre is an advantage. However, I was pretty cold with very thin blanket and no possibility to heat the room ( there was only cooling AC available).

Self

10/10

Exceptional

29 Apr 2026

Ellie

Clean room. Great location. Friendly staff. Comfortable bed. I would stay here again.

Self

2/10

Poor

29 Apr 2026

Karen

Don’t stay at this hotel! The rooms are not cleaned, Evan the garbage is not removed daily. There was a gap between the door and the frame. When I told the desk clerk I was told her could give me a towel to put in front of the door. Not helpful. My credit card was charged an extra $100 for what, I don’t know. I called to complain and just said he sent the number to me to complain then hung up. How could he send a number when he did ask any questions. Stay away from the hotel.

Self

4/10

Poor

27 Apr 2026

Clarice

if you badly want to stay downtown, this is not a good option, building and parking are in bad shape, need renovation, looks like people live in there or sort of government help, saw lots of women with young kids, kids sometime crying or screaming early morning which can disturb your sleep. breakfast offer is a joke in a paper bag you have 1 muffin 1 yogurt and 1 juice that's it tea and coffee a on table, pretty much take the bag and go back in your room, no seating room there. inside the room is basic beds were comfortable but the blanket is very old, fridge and microwave works fine , AC is very loud have to put it off.their price is way off, better go somewhere else for better services. the staffs were nice and helpful but the place is ruined down. along Rideau street there are other better hotels. Will not come back here specially at this price.

8/10

Excellent

26 Apr 2026

Douglas

Ample parking, although the lot is in rough shape. The staff was lovely. A 15 minute walk to Byward market.

6/10

Pleasant

25 Apr 2026

Andre

The only positive thing I can really say is it’s close to nice things. Other than that, everything was 2/5 stars… and that’s being polite.

Self

8/10

Excellent

25 Apr 2026

Derek

Easy parking and alot of choices around for food and drink.

Partner

8/10

Excellent

22 Apr 2026

GURINDER

This is review is based on property condition as it is old area so hotel property is not in good condition , smelly carpets and washroom cant make guests happy But if we talk about staff they are helping and caring and take immediate action for guests problem which is appreciable . We made our check in night still there was guy at front desk he helped us a lot . So there was mix experience we had there .

Family_with_children

6/10

Pleasant

13 Apr 2026

Natalia

The place is in a great location, close to the airport, restaurant and other amenities. However, the breakfast option is very bad. 1kid pouch juice, a muffin and a yogurt, coffee/tea everyday same thing. I would hope they have better options.

Friends

10/10

Exceptional

13 Apr 2026

Roxana

My stay at this Hotel was pleasant, the areas are very clean and the service is excellent, the reception people are excellent and above all it is very quiet, the place is very safe and excellent, all the service

Partner

10/10

Exceptional

10 Apr 2026

JAMES

Nice

Partner

4/10

Poor

10 Apr 2026

Doreen

Parking was great - plenty
The bed was amazing comfortable
The room was very dirty - dust everywhere
Cockraaches came out at night in washroom - I saw 6
Staff were very friendly

Partner

8/10

Excellent

08 Apr 2026

Nicole

The ecolodge was well located within easy walking distance of the city center and lots of restaurants. The room was very spacious but a bit tired. We had a great time and the free parking was really useful. The staff are very friendly and accommodating.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Merlyn

Close to everything, shops, restaurants and bars. Will definitely stay here again.

Self

8/10

Excellent

31 Mar 2026

Marita

Very good location so we were able to walk to Parliament Hill without bringing the car (22 min walk one way). There was free parking in the inner courtyard. Very near restaurants and shops along Rideau Street.The room was clean with toiletries provided, the queen beds were comfy and there was a microwave oven and a small fridge for heating & storing food. However, we had to ask for more towels at check-in since there were only 2 sets in the room for our party of 4. These were brought by housekeeping immediately. Breakfast was bagged (yogourt, juice box, muffin) with coffee or tea for pick-up at reception. Hotel Staff very polite and helpful. There was no internet or maybe we forgot to ask for it. The walls were not so soundproofed so we could hear voices from the other room(s) if the volume were really loud. It was a very basic hotel; good for just sleeping in. We were given additional bagged breakfast for snacks on our early drive back to Toronto.

Family

10/10

Exceptional

28 Mar 2026

Paveen

great

10/10

Exceptional

25 Mar 2026

Esther

Very helpful at check in and requests, also reminded us of a forgotten item after checkout. Comfortable, convenient parking, friendly staff.

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Sherri

Clean room. Wi-Fi great. Lots of lottle stores and restaurants close by.

Partner

8/10

Excellent

19 Mar 2026

Jacob

Internet was good. Room was warm. Only issue was some random screaming outside at 11pm at the road. And i fell in the parking area from ice. Otherwise decent place. Unsure of the 2 star rating

Self

4/10

Poor

18 Mar 2026

DIANA

The rooms not proper maintenac

2/10

Poor

17 Mar 2026

Asith

Living room ok, but dirty bathroom left whole stay uncomfortable.

8/10

Excellent

27 Feb 2026

Stanislav

The room was clean, no problems with the staff. But the morning breakfast is non-existent. Not a problem with a Keurig machine and a microwave in the room, but still something to consider.

8/10

Excellent

16 Feb 2026

Fazarina

It is a great value for a hotel in the middle of downtown. It is clean, the staff is friendly, amenities are available, many restaurants steps away, convenience stores and groceries nearby. The plus value for this hotel is the free parking.

Many reviews mentioned bedbugs, which we fortunately did not experience. There seems to be long term customers staying here but that does not bother us. We have a room upstairs, facing the parking lot, which is quiet. The packed breakfast is ok — still need to supplement with something else. The unhoused are indeed around the area: coming from downtown Toronto it is not something too surprising

The hotel has a 90s motel vibe which is endearing, although the furnishings may need a revamp. It is a good no frills hotel overall.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Shiva Kumar

The room is not excellent, but it is neat and clean.
In an emergency, we could stay for one night, but with a family it’s very difficult—especially in winter, in the parking area.

4/10

Poor

14 Feb 2026

VERDA

Old & worn out. Continental breakfast was a paper bag with a vanilla yogurt, a small blueberry muffin and an apple juice box.

6/10

Pleasant

07 Feb 2026

kareem

Could’ve been cleaned better

Business Self

2/10

Poor

02 Feb 2026

David

Horrible customer service

8/10

Excellent

28 Jan 2026

Silas

The courteous staff

Business Self

6/10

Pleasant

21 Jan 2026

Timothy

The walls are not at all sound proof. We could here our neighbours talking at a normal volume in the next room and we got to listen to their baby cry all night long too (not their fault. That's what babes do sometimes).
To top things off...There was no breakfast on Sunday morning as advertised.

Leisure Family

8/10

Excellent

10 Jan 2026

Barb

The rooms were clean and the staff were friendly. The free breakfast was a muffin, yogurt and a juice box. Different places to eat close by. We would stay there again

Leisure Family

8/10

Excellent

10 Jan 2026

Narmin

The beds were clean, the room was warm when we got there. The floor had stuff on it (I'm assuming tracked in by the cleaning staff) but I was wearing slippers so it was fine.

Leisure Family

8/10

Excellent

06 Jan 2026

BOLESLAW

xxx

2/10

Poor

14 Dec 2025

Aly

Dirty, roaches everywhere, terrible.

Business Self

8/10

Excellent

14 Dec 2025

david

Was comfortable

Self

8/10

Excellent

13 Dec 2025

Quang

The room looks like recently renovated, clean, comfy, has an iron, dryer, microwave, fridge. Reasonable price for downtown motel

10/10

Exceptional

08 Dec 2025

Valerie

Convenient, easy parking; clean.
Only drawback is that soundproofing is not very good - can hear people in other units.

10/10

Exceptional

06 Dec 2025

Mymy claire mposhi

Very good

2/10

Poor

02 Dec 2025

Grace

Infested with cockroaches, smell like molds , staffs not very helpful, not safe for travellers

Leisure Family

10/10

Exceptional

02 Dec 2025

Sahildeep

Yes

4/10

Poor

30 Nov 2025

Alexandre

The walls are paper thin. We could hear tv, people conversation, kid screaming from other room . Sleeping was difficult

Leisure Partner

8/10

Excellent

24 Nov 2025

James

Parking was easy. Room was clean. Bed was comfortable.

Self

4/10

Poor

23 Nov 2025

Francine

Very bad area of town. Homeless everywhere.
Hotel is run down.

Leisure Family

6/10

Pleasant

21 Nov 2025

Vladimir

It was Ok, just Ok. There was no heat in the room. The place is old and run down. It was one of the cheaper hotels, but even that is too much for what they offer. Tumbs down.

Business Self

6/10

Pleasant

13 Nov 2025

suzanne

Room was fine but the snow clearing in the middle of the night (~3am) included very loud music.

Leisure Partner

6/10

Pleasant

06 Nov 2025

Carlin

Room was small but fine. Bed wasn't super comfortable and noises from the neighbouring rooms kept waking me up, but I managed. Would’ve been nice to have been advised of the 200$ security deposit before I got there.

Business Self

10/10

Exceptional

29 Oct 2025

Hui

Very nice

10/10

Exceptional

23 Oct 2025

Ronald

Great staff... had second thoughts due to external appearance, like Motel style; however, rooms were all updated and quite comfortable. Friendly staff. Best Shwarma in town across the street: the Shwarma Palace.

Self

10/10

Exceptional

21 Oct 2025

Charmaine

The property was a little old. The surroundings are very loud. You cant get a decent sleep since you can hear a loud noise from the neighboring houses until morning

10/10

Exceptional

18 Oct 2025

lise

healthy breakfast was appreciated

Partner

8/10

Excellent

18 Oct 2025

Michael

Breakfast is limited at best, definitely not for me. Room was clean but room i had, had a beautiful view of the smoking area covered in butts

Self

10/10

Exceptional

13 Oct 2025

mahafuzul

Perfect place to stay for travellers, everything is close to the motel, nice staff
Although its a bit old but
Highly recommend

4/10

Poor

28 Sep 2025

Cam

Coffee maker was broken
Bagged breakfast looks nothing like online
TV broken with lines going through it
Half eaten Oreo on the floor
AC was in the closet
No housekeeping of room or fresh towels next day
Card keys stopped working next day
Very loud, I believe people live in the hotel

I’ll never go back

Leisure

10/10

Exceptional

24 Sep 2025

Bibhu

Parking in downtown is the best part

Leisure Self

10/10

Exceptional

19 Sep 2025

Kereny

Convininient location

Leisure

10/10

Exceptional

18 Sep 2025

David

Super clean and very friendly staff. Walking distance from Rideau Hall and Parliament buildings. A lot of restaurants nearby, and an awesome little movie theatre just up the street. Very close to Byward market. Quite a few street people, but it doesn’t feel unsafe.

10/10

Exceptional

05 Sep 2025

Scott

The best Jerry, the best!

Leisure Self

4/10

Poor

05 Sep 2025

Wm. Robert

N/a

Leisure Partner

2/10

Poor

30 Aug 2025

Brenda

This was the worst hotel I have ever stayed in. My sister and I both felt the same way. I apologized to her because I was the one that booked it. We were afraid of bed bugs because of the condition of the bedding. We couldn’t wait to leave in the morning to drive to Quebec where we’re spend 5 nights in a fantastic hotel. I travel a lot within and outside Canada. Everyone says I am an easygoing person but, this hotel should be closed. I have booked many holidays with Expedia without a bad experience.

10/10

Exceptional

28 Aug 2025

Gurkaranbir

Good

2/10

Poor

26 Aug 2025

rick james

cockroach infested breakfast wa a bag yorgurt proteen bar not worth the price avoid at all costs hope cockroaches don,t get into uour luggage this place should n ot be listed on expedoa or trovago it is ahealth hazard

Leisure Family

2/10

Poor

18 Aug 2025

Christina

When i booked this room days ago i called to ensure i could pay at the property. My boyfriend would be putting it on his credit card. The morning of the reservation I recieved a voicemail stating that my card.has been declined and if I didnt pay by 130PM (2 hours before checkin) my reservation would be cancelled. So I called again explained the situation and i was advised that I was required to pay by credit card while on the call, and my boyfriend wasnt here yet so.after telling this again i finally gave upandn told them to cancel the booking. We ended up going to another hotel and having an amazing time.

Leisure Partner

6/10

Pleasant

15 Aug 2025

harmanjot

Cleaning

Less food options in breakfast and bed covers and blanket was not good and clean moreover bathroom was smelled very badly.

2/10

Poor

14 Aug 2025

Sivaramakrishna

Room description and photos are not at all relevant. Inconvenient beds and poorly maintained congested room. Property common areas smells bad like a left out place. breakfast was not served and we were given some packed food instead.

Leisure Family_with_children

8/10

Excellent

06 Aug 2025

Stephane

Stay OK. Walking distance from Ottawa parliment. In our room, air conditioning directly on the bed (impossible to direct anywhere else). Breakfast included is kind of joke : small muffin / little juice in a box and a small yogourt in a paper bag !!

Leisure Partner

10/10

Exceptional

02 Aug 2025

Rolando

Easy to get to... ample of free parking space.
We had our Harley's parked against the wall visible to the front desk staff.... we walked to Byward market for dinner.... it was a great walk... safe and lots of restaurants to choose from. I woukd stay here again.

Leisure Friends