Rideau Residence University Of Ottawa

8/10

Excellent

06 Aug 2026

Shannon

.

6/10

Pleasant

05 Aug 2026

Andrew

The room is very basic but you get what you pay for. The price is right. There are very few amenities. Even having a coffee pot in the lobby would be nice. The microwave in the room didn't work. The continental breakfast was good and had variety.

This part of Rideau St. has a lot of homeless people loitering outside. They can be loud but are generally harmless. They didn't bother me.

4/10

Poor

05 Aug 2026

Ronald

A 13 night stay, the bed sheets changed twice, new towels twice, breakfast was below average and when you leave the property you’re your besieged with the homeless and their problems.

8/10

Excellent

03 Aug 2026

Oleksandr

Nice place to stay for a few days

8/10

Excellent

03 Aug 2026

Sandra

Très bien pour le prix. Bien localisé et stationnement intérieur payant pas cher disponible dans le même immeuble, accès par King Edward (pas très évident à voir). Le personnel pour le déjeuner très gentils. Bref je recommande si le luxe n’est pas important.

8/10

Excellent

03 Aug 2026

bette lou

great free breakfast great
nice staff
iffy location if travelling alone( b aware of neighbourhood

6/10

Pleasant

03 Aug 2026

Anne Caroline

The air conditioner was extremely noisy and made it difficult to get a good night’s sleep.

The breakfast was also very disappointing. If you prefer a healthier breakfast, I would not recommend this hotel. The food seemed to be of poor quality, and the selection was very limited. The only protein options were cold hard-boiled eggs, cottage cheese, and yogurt. Everything else was mostly high-carbohydrate foods.

The fruit was old, and the coffee from the machine tasted terrible. Overall, the breakfast felt like it was prepared with very little care.

I’m not talking about expecting a luxury breakfast or a huge buffet. I was simply expecting a basic breakfast with better-quality products. I actually had to eat a second breakfast at another place because what the hotel offered wasn’t enough for me. If you’re not very particular about breakfast, this may not bother you. However, in my case, it was well below my expectations.

10/10

Exceptional

03 Aug 2026

Loïc

Hôtel très propre!

8/10

Excellent

03 Aug 2026

Catharine

Only issue was that the room number was unclear on the card and I was directed to and went to the wrong room, twice after ensuring the card was working. A bus load of 10000 people and instruments were all inline for the two elevators making the repeated process of gaining access to my room take well over an hour

10/10

Exceptional

03 Aug 2026

Nicole

Loved our stay. Best location for our visit. Walking distance from all amenities.
Recommend this as a great option. Very affordable too.

8/10

Excellent

03 Aug 2026

Roman

Great location

8/10

Excellent

02 Aug 2026

Vanessa

Basic accommodations, but very clean and the staff provided good customer service.

8/10

Excellent

02 Aug 2026

Rachel

Staff are very friendly and helpful. Breakfast was OK.

8/10

Excellent

01 Aug 2026

Ahmed

Lovely breakfast , very good staff and constant good air coonditioning

8/10

Excellent

29 Jul 2026

Rachida

The hotel and room offered great value for the price. Everything was clean, and the staff were very friendly. The breakfast was good and included all the essentials. The location is perfect, with easy access to the bus stations and downtown.

10/10

Exceptional

29 Jul 2026

ruth

Great continental breakfast

8/10

Excellent

28 Jul 2026

Guanqun

The location is very convenient for travelers, with easy access to ByWard Market, Parliament Hill, public transportation, supermarkets, and restaurants. The staff is friendly and helpful. The room is clean, but we did not request room cleaning during our stay. The building is situated at the intersection of major transportation routes. There are often semitrailers passing by day and night. If your room faces Rideau Street, it may be quite noisy during your stay.

10/10

Exceptional

28 Jul 2026

Mason

The front desk staff were there 24 seven to let you in very convenient local downtown location very simple accommodations great for if you’re not spending too much time in your room and wanna be downtown for a fair price bathroom was a little outdated but and add everything you need and was a nice safe secure building

6/10

Pleasant

27 Jul 2026

Marthe

The room was not clean. There was dirty on the Wall.

Family_with_children

8/10

Excellent

27 Jul 2026

Jimi

Parking is the issues for overnight. I have to park at the campus for $17.50 and 10 minutes walk back to hotel.

10/10

Exceptional

26 Jul 2026

Aaron

Convenient and affordable spot.

6/10

Pleasant

26 Jul 2026

Candice

Great location. Many homeless people around the building. Making it not to safe to be around.

6/10

Pleasant

26 Jul 2026

federico

The good
Location and proximity to Byward Market and walking distance to Rideau locks.
Room was air conditioned and water was hot if needed
Included breakfast
Staff was courteous and helped with the little they could

Good for one night with zero aspirations to receive anything more than a Motel or barely 2 stars


The bad
Area is full of homeless and drug addicts
Hotel is run down. Mattresses and beds are really bad. Could feel all springs picking my back and bed base was elastic to say the least. You sink to the middle and can jump like on a trampoline.
TVs not working
Breakfast room was tiny / almost no tables. Had to eat sitting on a sofa with tiny side tables.

Balance location and rate to see if you need to stay there.

It’s a pity they use this run down property for our kids in first year University during school. It’s is not worth it and very disappointing.

8/10

Excellent

26 Jul 2026

Matthew Man Fa

Staffs were helpful and friendly.
Room was roomy and clean, just the AC was abit loud.
Included continental breakfast has good selections.
Overall, I quite happy it especially for the price.

4/10

Poor

26 Jul 2026

RANJAY

DO NOT stay unless you have no other choice. Room is dark, least lights, least AC, , beds are basic uncomfortable, bathroom is also basic. just avoid if can. Area is terrible, homeless people all around. parking is also difficult, not included in hotel. BREAKFAST so bad, did not even try. so avoid...

6/10

Pleasant

26 Jul 2026

Garsha

Good price for low-budget persons. Nice staff. Complimentary continental breakfast is always welcomed by me. Room lamps not very bright though and there's no phone in the room.

6/10

Pleasant

26 Jul 2026

Amitkumar

It's student housing complex.

8/10

Excellent

26 Jul 2026

Joy-Cathryne

Standard bare room. Breakfast is mainly bread/bagel, yogurt, cereal, coffee/tea/juice. Air conditioning gets loud at night. But close by to metro, food, markets, and malls. Staff is good. Can hold bags while you explore the city

2/10

Poor

25 Jul 2026

HARDIK

D

10/10

Exceptional

24 Jul 2026

Olha

We had a wonderful stay and were very satisfied overall.
The room was spacious , clean and comfortable.
The staff were extremely friendly and helpful. Whenever we needed something extra ,such as a chair or hair dryer, they provided it right away.
The continental breakfast was delicious, with a good variety of food, and everything was always well stocked.
The location was excellent- only about a 10 minute walk to the main attractions, which made it very convenient for sightseeing.
Overall, we very happy with our stay and would gladly recommend this place to others.

4/10

Poor

24 Jul 2026

Elena

The stay was not great. The bed was hard like a rock, impossible to sleep on. The room was not very clean. I had ants crawling in the room under my bed. I understand it's a budget accommodation, but I cannot recommend it to anyone who wants to have a decent night sleep.

8/10

Excellent

23 Jul 2026

Mamun

Neighbors were little bit noisy

6/10

Pleasant

23 Jul 2026

Shirlene

Although the experience was okay. I would have expected a little bit more of the amenities and customer service aspect. No Iron or ironing board, sheets were questionable, no microwave or fridge - all of the basic essentials travellers come to expect were not provided or available.

The students on staff were often not prepared or unsure and I, soon, began to lose confidence in the staff.

Upon initial research of the residence, followed by overall experience, it is disappointing that thew University of Ottawa allow their properties or affiliated locations come to such despair and disgrace.

Overall it could be better.

8/10

Excellent

22 Jul 2026

Mélina

Staff was very helpful and joyful!!

6/10

Pleasant

22 Jul 2026

Rina Jade

What I didn't like is that the fridge is not working. Breakfast was ok..I was expecting to have some bacon or hash browns,but I guess it's more on students in regular days. Other than the fridge, everything was fine

4/10

Poor

22 Jul 2026

Herve Claude

The bed is very ordinary.

Partner

8/10

Excellent

21 Jul 2026

Julie

Second time staying at this place. Turned out, the parking lot next door is not good to use !

6/10

Pleasant

21 Jul 2026

Jonathan

Small room, ok for a short stays.

Partner

6/10

Pleasant

21 Jul 2026

Vanessa Clare

Air conditioning was making war sounds.

Self

8/10

Excellent

21 Jul 2026

Cherrie

The AC worked Weill but loud

Family

6/10

Pleasant

21 Jul 2026

Samantha

It was downtown and close to Byward market. Lots of homeless in the area, stepping over individuals to go into the lobby from the outside door. Bathroom floor was not mopped or swept very well. Bed was very thin and uncomfortable, the tv did not work. Overall the price reflected the hotel.

Family_with_children

8/10

Excellent

20 Jul 2026

Danny

Bon matelas, propre, déjeuner continental. Moins apprécié : la pomme de la douche aurait besoin d'une bonne ajustement ( réparation)

Friends

6/10

Pleasant

20 Jul 2026

Khaled

Great location in downtown Ottawa near Rideau mall and Byward market. It's not a commercial hotel. I had two beds in my room. One bed was extremely squeaky and the mattress was very thin. So it was difficult to sleep. Due to the location, it was quite noisy outside. The breakfast was not managed well. The breakfast area is not well designed for large crowds. There are few tables but many couches without tables. Due to the way the food was arranged, there were huge line ups. On weekends, it would have been nice if they had the breakfast offered until 10 AM instead of 7 to 9 AM. The selection of food was very limited. The front desk was attended probably by young students. They tried their best and were very courteous. However, I needed two extra pillows and had to go there 4 times over a 18 hour period until I got them because they kept on mentioning that the cleaners had not given them new ones. For the location and price, it's a good place but don't have high expectations as this is not a commercially run hotel and are not well prepared for large number of guests.

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Erin

I stayed during the midst of a summer heatwave and the air conditioning was great - it was not hot at all in my room, even though the common areas were rather warm. The fridge and microwave in the room were also greatly appreciated.

My biggest complaint was the lack of a night table beside the bed - had to place items on the floor. The room could have also benefited greatly from a luggage stand. These are small items of furniture, but would have made a huge difference in the usability of the space.

Some non-dairy alternatives to butter and milk at the breakfast would also make things much better for those with dietary restrictions.

Self

10/10

Exceptional

18 Jul 2026

Christina

Front Desk staff were excellent. Bldg could be better maintained eg. a missing floor button in elevator had an unacceptable make-shift replacement. On arrival I found two crumpled face towels hung over the shower curtain pole.

Self

4/10

Poor

18 Jul 2026

Tania

Le petit déjeuner est vraiment pas terrible, le personnel a voulu me faire des frais supplémentaire pour un enfant de 16 ans, sur le site c'est mentionné enfant de 0-17 ans , mais a l'hôtel la fille m'a dit que la politique de l'hôtel est de 0-12 ans, donc j'ai du lui montrer sur le site et m'obstiner avec elle.

Family_with_children

4/10

Poor

18 Jul 2026

WALBERT

Not good

Partner

8/10

Excellent

18 Jul 2026

Annabella

Staff was wonderful!

Family

8/10

Excellent

17 Jul 2026

michel

Petit desjeuners agreable convivial.air climatisé

Partner

8/10

Excellent

16 Jul 2026

tanya

The room was spacious and clean. AC unit was loud but it drowned out the noise from the street which was busy. Very close to Byward market area. Staff were very friendly and helpful. The pizza place in the residence was tasty and cheap. Be mindful that the location is close to several homeless shelters so there are many people around asking for money, cigarettes, open drug use.

Family

2/10

Poor

16 Jul 2026

Oumar

The beach is close due to the
seaweed. Expedia didn't warn that the beach is inaccessible. Upon arrival at the check-in the hotel asked me to sign a statement that Im fully aware of the situation...This is a scam and Expedia is not reliable.

Family_with_children

10/10

Exceptional

15 Jul 2026

Saad

Cleaning the property

Family

10/10

Exceptional

15 Jul 2026

Shannon

Good!

Partner

6/10

Pleasant

15 Jul 2026

Derek Kweku

Okayish

Partner

10/10

Exceptional

14 Jul 2026

Jiami

Good.

Self

8/10

Excellent

14 Jul 2026

Emmet

Straightforward and simple. The staff was extremely kind and helpful. The room was quite bare, but clean and had all that I needed for my stay.

Self

10/10

Exceptional

14 Jul 2026

Steven

Great location. Slightly sketchy neighborhood, but very central. Room was adequate and staff were friendly. The breakfast could have been more accessible. No plates or cups etc on the weekend, but otherwise a nice snack to get the day started. Will be back.

Self

8/10

Excellent

14 Jul 2026

Lang Teresa Thi

I was surprised to see the inside of the draws in my room wasn't clean.
The closet didn't have any hooks. There were only rings to have the hangers be on there but no hangers. The charge for laundry is a little much ....

Other than that, I really appreciate the fridge being very cold and the mattress was very firm😉 and there's organic Green Tea and cottage cheese every morning!
The view was decent. 😜

Self

6/10

Pleasant

13 Jul 2026

Hannah

Bedding was very thin

Friends

10/10

Exceptional

13 Jul 2026

Jason

Nice place to stay if you need a place to sleep

4/10

Poor

13 Jul 2026

Carlos

It's cheaper very close to downtown, you don't have to expect the best...
* Smelly room
* Floor is not clean properly
* Dirty Curtains
* Head shower
* Sink with slow drain
* TV doesn't work
* Beds are not confortable

Family_with_children

10/10

Exceptional

13 Jul 2026

andrew

Good price good location you have to pay for parking though, I would stay here again thank you.

Self

8/10

Excellent

12 Jul 2026

Sadaf

Staff was cooperative and respectful, great location. Mattresses were not that comfortable and parking a bit expensive. But, otherwise love the place with good continental breakfast and good price.

Family_with_children

10/10

Exceptional

12 Jul 2026

Joyce

Spartan but just what we needed, reasonably priced, friendly staff, not as noisy as you would think it would be. Location convenient though the neighborhood is a bit sketchy so be cautious when out and about. Right across the road from the Dollarama and just down the road from food and drug stores so lots of convenience nearby. We would stay again!

Family_with_children

6/10

Pleasant

11 Jul 2026

Chanda

AC is not that great. the rest is good. how i wish they have parking spot..

Family_with_children

10/10

Exceptional

11 Jul 2026

Grigoriy

Good place for a short stay

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Pierre

Clean room, minimal furniture (would be nice to have nightstands with lights). Nice location.

Self

10/10

Exceptional

09 Jul 2026

Obinna Uzoma

It’s in the heart of downtown. It’s very convenient

Self

8/10

Excellent

08 Jul 2026

Marthinus

All OK, typical Uni Res accommodation

Partner

6/10

Pleasant

08 Jul 2026

Sorour

The room was clean, and the staff were friendly and helpful. Breakfast was okay and offered a reasonable selection. Overall, the stay was acceptable just for one or two nights.

The bathroom sink was clogged in our room. We were offered another room, but it was not clean, so we decided to return to our original room. The hotel’s location was not ideal, and there was noticeable noise from the ventilation system, which affected the overall comfort of the stay.

2/10

Poor

07 Jul 2026

Michael

Not safe for family trips. The rooms are comparable to a hostel. But you get what you pay for in that respect. The bigger issue in the neighborhood. I stayed three days and saw just as many people urinating on the sidewalk in the open, smoking crack, shooting up and/or exposing themselves on the same city block. Night times at worse and are not safe. Please, do not take your family to these accommodations.

Self

10/10

Exceptional

07 Jul 2026

Adolfo

It was a peaceful stay. Breakfast was decent enough. I really appreciated the late check out coz my flight was delayed. Thank you

Self

6/10

Pleasant

07 Jul 2026

Joachin

Good for emergency trips

Family

6/10

Pleasant

07 Jul 2026

Sarah

Room was ok. We arrived

6/10

Pleasant

06 Jul 2026

PHONGSACK

Good location for walking nearby parliament and site seeing.

Friends

8/10

Excellent

06 Jul 2026

CHARUL

Overall, nice experience. Stayed for 3 nights. Very good breakfast and comfortable bedrooms. We were just coming to sleep at night so the room did not seem congested. Staff were helpful. Walking distance to most places. Parking just beside the building was an advantage. They can surely improve in making sure that rooms have enough outlets to use for microwave, mini fridge and phone charging at the same time. There was very less light in the room so winter stays might be affected. The room felt dusty on very first day including linens and sink tap water stream was variable. Helpful to take our toiletries and water bottles. Overall, good for the price paid.!!!

Family_with_children

10/10

Exceptional

06 Jul 2026

Sandrine

Très bien

Friends

8/10

Excellent

05 Jul 2026

Aritra

Good property to stay in Downtown Ottawa. Helpful staff, and are flexible regarding check in and check out times. They helped with local transport information.

Self

6/10

Pleasant

05 Jul 2026

Jane

It is not a regular hotel so some amenities that you normally would have, like coffee maker, don’t apply. Air conditioner was noisy.

8/10

Excellent

05 Jul 2026

Simon

The ac was rather noisy. The room was clean.

Self

8/10

Excellent

04 Jul 2026

REYNALDO

Clean Room , the staff are kind to assist you. Good stay . We will be back

Friends_and_family Family

2/10

Poor

04 Jul 2026

Sylvia

I’d like to start off with how helpful and accommodating the staff were here, they immediately transferred us to a different location.
Unfortunately the parking situation was terrible, the overall safety outside of the accommodation was extremely unsafe and made my group feel extremely uncomfortable.
I would highly recommend avoiding staying here due to major safety concerns located outside.
The accommodation did have a security guard which was nice to see but was not enough

Friends

10/10

Exceptional

04 Jul 2026

Jeff

Great location

Self

10/10

Exceptional

04 Jul 2026

Kenneth

The hotel staff were exceptional in every way. Thanks 🙏 for an incredible stay. ☺️👌

Self

2/10

Poor

04 Jul 2026

John

The sink was extremely loud, shook the whole counter, and only gave piping hot water, the shower barely worked, had to shower at GoodLife fitness

Friends

8/10

Excellent

03 Jul 2026

Luningning

Great location!

Family

8/10

Excellent

03 Jul 2026

Joani

Fabulous breakfast. Friendly staff. All good except TV didn’t work.

Friends

10/10

Exceptional

03 Jul 2026

Frankie

Stayed for 2 nights with family. Breakfast was excellent with a wide range of choices. Place was clean and staff were very helpful and courteous. Location was within walking distance of major city attractions. Parking was not provided but was available next door at the very reasonable price of $11/day.

Family

2/10

Poor

02 Jul 2026

Micheline

I absolutely did not like that we were watched by many street people as we parked beside the residence. We paid for parking and it was not supervised at night. My husband was harassed by a women that wanted to come up to our room and there was a homeless at the door entrance, I could barely open the door when we arrived. The staff was excellent, polite and very helpful. I do not recommend at all! Sorry

Partner

10/10

Exceptional

02 Jul 2026

Muhammad

Breakfast had large variety of food items. Location is absolutelybnear to downtown.

Self

2/10

Poor

01 Jul 2026

DINA

Cons: Hard/uncomfortable mattress. Our key card stopped working multiple times (we kept it away from our phones as instructed but it would still stop working). The AC unit was incredibly loud making it hard to sleep at night. The shower didn't drain properly so the tub filled with water while showering. The towel racks were very close to coming out of the wall completely. The area is a bit sketchy at night. Parking is not included.

Pros(?): Breakfast was good enough but very basic (but get there early or food runs out). The staff (probably uOttawa students) were super nice and friendly. I suppose the room was clean enough, but everything is dingy and old, so it's hard to tell how clean it really is. Location is central which is convenient, but Ottawa is so tiny and accessible (by car at least) that staying anywhere would honestly be fine.

I have no idea why the majority of reviewers are giving this place an 10 or 8, but I need other potential guests to understand: this is in no way a \"nice\" or \"good\" hotel, it is an \"okay\" (even verging on \"not good\") hotel. If you have ever lived in an old student dorm or stayed in a hostel or cheap motel - that's what this place is. So if all you are looking for is a room to sleep in for 1 night and want to save some money, then sure this place is fine. More than 1 night is not recommended.

Partner

6/10

Pleasant

30 Jun 2026

Mahyar

It is a cheap option.

6/10

Pleasant

28 Jun 2026

Ida Maria

We had a terrible experience when, in the middle of the night (around 3:30 a.m.), a group of people were screaming, laughing, and talking loudly in the hallway outside our room. After a long and tiring day, all we wanted was a peaceful and quiet night's sleep. Unfortunately, that was not the case. After about 20 minutes, they went into their room and finally stopped making noise.

Despite this, the room was comfortable, the breakfast was very good, and the location is great—close to Parliament and reasonably priced.

My only recommendation is to keep in mind that this is a student residence building, so you may encounter situations like the one we experienced.

Partner

4/10

Poor

28 Jun 2026

Lowella

Stayed for a week did not get the room cleaned in the middle of the week; requested to have the room and linens changed- they changed however refilled dirty towels and also gave my family most likely soiled towels with stain. Terrible heating and cooling system, loud and noisy; we all got sick possibly the vent has molds. not a place to stay again.

Family_with_children

8/10

Excellent

28 Jun 2026

Kyle

Great stay. 4 PM check-in isn’t ideal.

10/10

Exceptional

28 Jun 2026

Valency

We had an amazing stay and couldn't be happier with our experience! The staff and their service were absolutely top-notch—they went above and beyond our expectations and made us feel so welcome throughout our stay.

The room was spotless, comfortable, and equipped with everything we needed. The amenities were excellent, and both check-in and check-out were incredibly smooth and hassle-free.

One of the biggest highlights was the luggage storage service. We were able to store our bags before check-in and after check-out, which made exploring Ottawa so much easier and stress-free.

I would highly recommend this hotel to every single one of my friends and family visiting Ottawa. We will definitely be staying here again!

Friends

4/10

Poor

26 Jun 2026

Manuel

The location is great, and it is close to many amenities. The downfall is the rooms; there is a huge central closet that really seems out of place, and the television can really use an upgrade, not enough lighting in the rooms. There is underground parking in the parkade at a cost of $10.00 CAD for 10 hrs.

Family

8/10

Excellent

26 Jun 2026

Oya

Basic clean rooms, in a great location.. it does have hair dryer or iron etc. And the beds are not the highest quality. But I would stay again for short visits

Family

10/10

Exceptional

24 Jun 2026

Albert

Beau séjour. Merci

10/10

Exceptional

22 Jun 2026

Huishu

Air conditioning is good, breakfast is good. Staffs are nice, room is very clean.

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