Name: Les Suites Victoria, Ascend Hotel Collection
Address: 1 Rue Victoria, Gatineau, J8X 1Z6, CA

10/10

Exceptional

01 Aug 2026

Mohamed Amine

Good experience, clean place, nice rooms

10/10

Exceptional

30 Jul 2026

Rechilda

What we liked about the property are the following; everything was nice, from
Staff, the room is clean and smells fresh as soon as you open the door. We also love the kitchenette , everything you need is there most especially the big fridge!We’ve Never seen a big fridge like that in the kitchenette. You can put more food if you want. We enjoyed our stay. We will surely come back!

10/10

Exceptional

30 Jul 2026

Peggy

Very clean front desk check in gentleman was helpful and very outgoing

10/10

Exceptional

29 Jul 2026

Alexis

L'aménagement du petit appartement était parfait. Bonnes commodités. À notre arrivée, il faisait (très!) chaud dans la chambre et l'air climatisé peinait à prendre le dessus. Nous avons eu chaud pendant la première partie de la nuit, ça s'est amélioré aux petites heures du matin.
Personnel chaleureux, très serviable et aimable. Bien situé, à 15 minutes à pied du parlement d'Ottawa. Nous y retournerons définitevement au besoin, excellent rapport qualité-prix.

10/10

Exceptional

26 Jul 2026

Michelle Torres

Big space, close to everything.

Family_with_children

2/10

Poor

22 Jul 2026

junan

We had two days stay in this hotel. After checking in, there are some problems with toilet. We asked to change room. But it is worse. We can hear loud current noise (room 101) . We can’t fall asleep at all. The service attitude is really terrible. Never choose it again

Family_with_children

10/10

Exceptional

21 Jul 2026

Nelson

Forced essays have never been my favorite thing. I gave a rating on my time, don't demand more.

4/10

Poor

20 Jul 2026

Kevin

Check-in took more than an hour. Their system wasn’t working for some reason and they had no other way of proceeding. Came back 2h later and they had the same problem. Finally we were given keys to a room that was already assigned to other guests. We were then assigned another room which did not have a king sized bed, even though we had paid extra for one. Would not recommend.

Partner

10/10

Exceptional

18 Jul 2026

Simon

Personnel très sympathique et serviable.

La suite était très bien aménagé et les commodités nécessaire.

Très près de plusieurs commodités.

Family_with_children

8/10

Excellent

18 Jul 2026

Michele

My teen son and I had a wonderful stay. Our room was very spacious with a big deck, separate bedroom and a new kitchen. Both the bed and hide-bed were very comfortable.

We received $7.00 vouchers per day per person to spend at à great little Cafe on the main floor of the hotel and this was an unexpected surprise, as we enjoyed pastries and coffees every morning.

The location was great. It is very close to the museum, parks, Ottawa river, restaurants with patios, à convenience store is accross thé street, and you can walk into downtown Ottawa within 15-20 minutes. (or 5 min by car).

There is also a fantastic bagel shop just a few blocks away that makes fresh to order bagels (in a wood fire oven), soups and sandwiches.

The only issues we had during our stay were minor. À couple of lights were burned out, thé soap dispenser needed repair in the bathroom, and on one of our trips to our room, our room keys didn’t work and we had to have them reset, but the staff were very accommodating and helpful.

We would definitely stay here again.

Family_with_children

10/10

Exceptional

18 Jul 2026

Angela

What a great experience!!! Love the hotel!!! The only issue was the check-in. It took us an hour to check in when we came at 4 PM. Are there any suggestions about that for next time? Should we come earlier or what do you think you could do to improve the check-in time?

Partner

8/10

Excellent

18 Jul 2026

Chantal

Tout était parfait pour 5 adultes mais nous avons dû attendre 1 heure en file pour faire le checkin. Une seule personne à la réception. Dimmages.

Family

2/10

Poor

16 Jul 2026

Christopher

Would def not recommend, hallways stink, people doing construction work with power tools early in the morning while we’re trying to sleep! Zero sound proof, rooms are dirty the couche had lots of dirty stains, some wall plugs weren’t working and the staff was extremely rude and altitude! Somebody should teach them hospitality!!

Partner

4/10

Poor

16 Jul 2026

Jason

The hotel is clean but little more to recommend it.

Parking is very awkward; the spaces are sized for small cars so if you have anything larger than a compact vehicle you’ll need to be sent to a secondary lot several blocks away.

There is only one staff attend and for most of the day. Checking takes a long time because of long lines and getting any other help takes long as well.

Our room was not cleaned and when we (stood in line) to ask for clean towels, we were told to return to the desk later.

The suites are a good size but the living room has large windows without blackout blinds. This make using the foldout couch as a bed problematic as the room will be full of sunlight at dawn and the room heats up very quickly. There is only one AC unit per suite which is significantly underpowered to service the entire space. As a result, the bedroom was too warm during our entire visit.

Kitchen facilities are expected in a suite but there are no towels, soap, oven mitts and only two coffee servings (and no creamer) provided.

The “included” breakfast is a $7 coupon for the overpriced coffee kiosk in the lobby. Coffee and a (not fresh) breakfast sandwich cost around $10 plus tip.

The location is a 5 minute walk from the shops and restaurants of Old Hull so the location is reasonable.

Family

10/10

Exceptional

10 Jul 2026

Audrey

It was our second stay and we loved it.

10/10

Exceptional

08 Jul 2026

Lais

Good hotel! Nice staff!

Family_with_children

10/10

Exceptional

07 Jul 2026

Kristof

Very clean room and good size comfortable bed . Full size fridge and freezer to keep your drinks cold, usable kitchen counter with all dishes and utensils etc. Available garage space with controlled access. Walking distance from Museum of Canadian History. Property located in one way streets area, so access only heading North or West.

Partner

6/10

Pleasant

01 Jul 2026

Jacques

Staff needs to be more friendly

Family_with_children

10/10

Exceptional

28 Jun 2026

Felix

Great place to stay! Rooms were clean and staff were nice. Right next to downtown so would highly recommend!

Family

10/10

Exceptional

22 Jun 2026

Laurier

The suite was great and the espresso bar in the lobby had a European vibe.

Family

8/10

Excellent

18 Jun 2026

Philippe

From the moment you check in you are nicely greeted by the staff. The rooms are nice and spacious depending on the type of room. The amenities have been upgraded and spacious. The only downside is the walls seem very thin where we heard folks above us all night from walking or stomping which was frustrating when trying to sleep. We had no issues but I could see folks who are light sleepers where that could be annoying. There is a happy goat coffee shop attached to it which is great for coffee and breakfast. They also gave us vouchers for it which was nice

Family_with_children

10/10

Exceptional

14 Jun 2026

Diane

I love staying at this hotel, it’s in a perfect location. It was very quiet and clean. The one thing that was challenging was the breakfast they had one staff working and it was taking too long to order anything. I will stay here again if I am back in the area..

Self

10/10

Exceptional

14 Jun 2026

Véronique

Great place, close to nice restaurants, and outstanding staff. Thanks a lot!

Self

10/10

Exceptional

13 Jun 2026

Norbert

Very spacious and neat. Good for family.

Self

10/10

Exceptional

10 Jun 2026

Violetta

Great price for a clean and spacious room. Lovely property.

Business

10/10

Exceptional

05 Jun 2026

Pierre

Bien situé dans un quartier résidentiel tranquille

Self

10/10

Exceptional

01 Jun 2026

Kelly

Great hotel if you need to be at a conference at the Palais des Congres. Highly recommend.

Family_with_children

10/10

Exceptional

24 May 2026

Hugo

Je suis venu pour le demi-marathon d'Ottawa. Les installations dans les suites sont excellentes. Cuisinette tout équipé avec vaisselle, salon, 2 TV, lit confortable. Très propre. Vraiment bien placé pour marcher aussi vers le parlement.

Partner

8/10

Excellent

21 May 2026

Karen

The hotel is very nice, big rooms with kitchens, comfy lounge chairs, big tv, and handy to good bistros and cafes. We waited 15 minutes on arrival as there was no one at the desk to check us in. If staff were there they were helpful but they seemed often \"away for a few minutes\". Nice little cafe in the hotel as well.

Partner

6/10

Pleasant

21 May 2026

Tessa

The room was completely fine and we had no issues. It was modern and very clean. My biggest concern was the parking for guests. I was absolutely shocked when I saw the sketchy alley way that people are expected to leave their car parked at. It's in the middle of \"trap\" houses with questionable people lingering around. We were offered to park across the street which was not much better. The hallways in the hotel had insulation that fell from the exposed ceiling tiles. I wish I could say something more positive.

Family

8/10

Excellent

11 May 2026

YOKO

The staff were very kind when I checked in, but the staff at check-out had no smiles at all, and his manner of speaking and attitude was arrogant, which made me feel bad.

Partner

10/10

Exceptional

08 May 2026

Terri

Restaurant does not open until 8 but it was a delicious breakfast.

Business

10/10

Exceptional

04 May 2026

Julie

Super place avec frigidaire cuisine. Très intereddsnt

Family

10/10

Exceptional

03 May 2026

Julia

Absolutely super good, our suite was spotlessly clean.. the beds are amazingly comfortable, 4 wonderful pillows.. everything's crisp..fresh and clean.. kitchen and living room area wonderful. Front desk staff was lovely and friendly always with a smile. We would definitely come here again. $7 voucher towards coffee and breakfast downstairs at the Happy Goat. Awesome coffee delicious food wonderful pastries. Quiet area of town slept with the window open peacefully . Nothing to complain about

Friends

10/10

Exceptional

02 May 2026

Audrey

Notre séjour à très bien été. Très propre et lit très confortable.

Partner

8/10

Excellent

27 Apr 2026

Anne-Marie

.

Family

10/10

Exceptional

25 Apr 2026

Sherry Lee

Staff at check in were welcoming and friendly. I was a little concerned because I know parking can be challenging in the area and was relieved to know that they had both indoor parking and exterior parking. I was lucky enough to get there early and there were still spots in indoor parking so I opted with that. The room was fantastic, clean spacious and everything you need for several days stay. The kitchenette, full fridge, microwave, stove, dishes, utensils, etc. all helped facilitate not having to spend money to eat out every single meal. I would strongly recommend to anyone looking to spend a few days in the area. It’s very convenient, centrally located, and more than enough Space then what you could need.

6/10

Pleasant

23 Apr 2026

Nawfal

Some staff are kind of weird

Friends_and_family Family

10/10

Exceptional

21 Apr 2026

Sarah

Great location and a fun stay overall. The room felt clean at first, but I would strongly recommend pulling out the dressers and doing a deeper clean behind them. I dropped my mascara and when it rolled underneath, it definitely changed my impression of how clean the room really was. There was quite a bit of dust, dirt, and even some debris back there.
Aside from that, everything else was very good. The beds were comfortable, and the pull-out couch was surprisingly great—honestly the first time we’ve ever been able to sleep well on one without feeling springs in our backs.
We stayed in a two-queen suite, which had a nice layout with a kitchen, dining area, living room, separate bedroom, and a great bathroom with good water pressure.
Overall, we had a great time and would absolutely come back—just with that one cleaning suggestion for the team.

Friends

6/10

Pleasant

21 Apr 2026

Paras

I recently stayed at this hotel and overall had a pleasant experience. I booked a suite with a kitchen so I could prepare meals for my little one, and I really appreciated the setup—it was convenient, well-organized, and the room itself was clean and cozy.

That said, there were a couple of issues that affected my stay. We found an insect in the room and showed a video of it to the receptionist during checkout. Unfortunately, his response was quite dismissive. He brushed it off as normal for the spring season and mentioned that he had seen this often in his years in the hotel industry. While he may have intended to reassure us, his casual attitude came across as unconcerned, which was disappointing.

On the positive side, the food was good, and the hotel provided a $7 per person voucher for their café, which was a nice touch. However, I was surprised by the $23 parking fee, as this was not clearly mentioned on the Expedia listing when I booked.

The location is another strong point—just a 10-minute drive from downtown Ottawa, making it convenient for getting around.

Overall, it was a nice, comfortable stay with good amenities, but a bit more attention to guest concerns and clearer communication about additional charges would make the experience even better.

Family_with_children

8/10

Excellent

19 Apr 2026

Sylvain

L’espace est grand mais l’air climatisée ne fonctionnait pas.

8/10

Excellent

18 Apr 2026

Darlene

Great hotel. The only issues we had was with parking, as the hotel doesn't have a designated parking lot beside or in hotel, and our room wasn't me made up. I guess the maid didn't get around to our room. The front desk clerk was very helpful though. He gave us a parking spot beside the hotel and gave us the amenities we needed until the next day. Still kind of upsetting that you pay for hotel service, which to me is having the bed made up and bathroom cleaned, and it didn't get done. The bed was comfortable and the cafe attached to hotel was excellent!

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Clara

Comfortable rooms and very well located

Friends_and_family Family

8/10

Excellent

06 Apr 2026

James

Great value stay. Very comfortable, quiet, and clean for a suite. Happy Goat coffee shop in the lobby, too!
Our only complaint was that the Chromecast was unusable as it had not been updated, so no smart tv functionality. Parking is somewhat sparce and in an alley of sorts behind the building, albeit well lit.
Staff were great to this sorry Anglo, so we will certainly look for this place again next year!

Family_with_children

2/10

Poor

04 Apr 2026

Marc-Antoine

Mon fils voyage seul, il a 19 ans. Il voyage pour affaire. Nous avons appris rendu à destination qu’il ne pouvait prendre possession de sa chambre puisqu’il a moins de 21 ans. Impossible de faire exception. De plus, puisqu’il prend possession de la chambre passée 16:00, impossibles de se faire rembourser la chambre. Du vrai vol. En plus de laisser un jeune adulte sans place où dormir pour une stupidité. ÇA, c’est digne et témoigne de comment l’hôtel est soucieuse de ses clients. Minimalement, indiquez clairement avant de finaliser la transaction que pour faire le « check-in », la personne doit avoir plus de 21 ans.

Self

10/10

Exceptional

21 Mar 2026

Kyle

Excellent stay. Parking was a bit odd but not horrible.

Partner

10/10

Exceptional

09 Mar 2026

Steve

Clean updated rooms. Very close to downtown attractions.

10/10

Exceptional

13 Feb 2026

Wendy

Very clean ! Friendly staff ! Excellent stay!

Leisure Self

8/10

Excellent

27 Jan 2026

larissa

Room was clean, added touch of quality soaps was nice, staff was friendly and accommodating. Would return and recommend to others!

Leisure Family

8/10

Excellent

11 Jan 2026

Denise

Yes

10/10

Exceptional

07 Jan 2026

simone

Clean rooms and helpful staff

Business

10/10

Exceptional

02 Jan 2026

CEDRIC

Grande suite tres propre, literie confortable, cuisine bien équipée, tres calme.
En hiver, le stationnement souterrain est vraiment genial.
En ete ou par temps doux, possibilité d aller a pied dans le centre ville et dans les musees.
Nous y retournerons lors de nos sejours en outtawais

Friends_and_family Family

4/10

Poor

31 Dec 2025

Michelle

Advertised Bistro/Cafe, breakfast, dinner & cocktail hour. Nothing open entire stay. Parking for truck was offsite in sketchy abandoned graffiti area. Heat didn’t work most of stay. Ice machine was broken. Staff and room were nice but will never go back based on what wasn’t provided. Very disappointing stay.

10/10

Exceptional

30 Dec 2025

Benjamin

Nice well-maintained room. I picked this location because I was visiting family in Gatineau so wanted to be close - if I was travelling to visit Ottawa, I would have stayed on the Ottawa side of the river, because there is not much in the area around the hotel.

Self

8/10

Excellent

26 Dec 2025

Leslie Maurice

Clean

8/10

Excellent

17 Dec 2025

Neil

Breakfast wasn't open when i left in the morning
Everything else was great

Business

10/10

Exceptional

11 Dec 2025

Yannike

Great staff! Beautiful and spacious room! Overall great stay.

8/10

Excellent

10 Dec 2025

Marco

Nice room, well

10/10

Exceptional

07 Dec 2025

Alain

La chambre est en excellente état.

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Kirby

Good service and location

Business

10/10

Exceptional

23 Nov 2025

Marie-Eve

Very nice hotel, very spacious. The staff was very courteous. Overall we had a great stay.

Leisure Partner

10/10

Exceptional

19 Nov 2025

Ernie

Yes everything was clean and the staff were great!

Business Self

10/10

Exceptional

17 Nov 2025

Mylene

Superbes chambres

Partner

2/10

Poor

13 Nov 2025

Tyler

I didn’t stay in the hotel wasn’t aloud in needed to be 21 i am 20

6/10

Pleasant

10 Nov 2025

Denis

The room was better then we expected, the restaurant is barely open.

Business_and_leisure Family

8/10

Excellent

08 Nov 2025

Ying Ting

We stayed for 5days. Air condition is broken, and never been repaired. The window is not able to open, and We are lucky that the weather is not humidity and heat！

Family

2/10

Poor

08 Nov 2025

Mina

Super small bathrooms, very inconveniently designed. extremely dirty and stinky dishwasher, we had to rewash the dishes and clean the dishwasher first. Dirty kitchen counter upon checkin. individual rooms have AC but they do not work. No air circulation in the rooms. Tight walking space by the bed. Not at all comfortable. Breakfast had no gluten free options.
Housekeeping staff did not speak English, and were very rude. You can stay for however many days- you will get two 500ml bottles of water upon checkin. No daily refill. Not worth the $$

Business Family

6/10

Pleasant

03 Nov 2025

Alexander

did not have breakfast

Business

10/10

Exceptional

20 Oct 2025

Susan

We were pleased with the rooms we had full fridge w/freezer, stove top, dishwasher! The floors are vinyl which are cleaner than carpet. The rooms were clean. We stayed in an Efficiency and it was perfect for our friends to come in and have a visit before we went out. We paid for parking but you can park on the road too. Thank you to the staff for amazing job.

Leisure Friends

10/10

Exceptional

19 Oct 2025

Andrew

Spacious room, and conveniently close to shops and restaurants.

Leisure Self

10/10

Exceptional

17 Oct 2025

Jesuseyi

It was ideal, in terms of cleanness. It was a functional and beautiful space. We didn’t try the breakfast option

10/10

Exceptional

14 Oct 2025

yusif

good in general

6/10

Pleasant

10 Oct 2025

Rami

Not enough parking space .
The couch very dirty with many spots .
The fan inthe bathroom working with the light and a little bit noisy for the other out side the bathroom .
the tv remote in the settings roroom not working .
Messing pieces in the the coffee machine so it is useless and you should pay to have your coffee at the morning

Leisure Partner

10/10

Exceptional

06 Oct 2025

Stefan

Very clean, very pleasant.

Leisure

8/10

Excellent

03 Oct 2025

Jean-Marc

Restauration à proximité moins variée ainsi que épiceries.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Dominic

Enjoyed my stay

10/10

Exceptional

28 Sep 2025

Anne

Very nice suite. Well equipped. Many cafes nearby. Parking extra.

8/10

Excellent

28 Sep 2025

Khanjan

I’ve stayed here a couple of times now. It’s clean but

4/10

Poor

28 Sep 2025

kate

Disappointing stay

Leisure Friends

10/10

Exceptional

27 Sep 2025

Miguel

N/a

8/10

Excellent

26 Sep 2025

JOHN

Property was modern, spacious and well presented

10/10

Exceptional

26 Sep 2025

Jean

Very clean, excellent bed, perfect location

Friends_and_family Friends

8/10

Excellent

25 Sep 2025

Scott

Staff was flvery friendly. Well kept and clean rooms

Business_and_leisure Self

10/10

Exceptional

25 Sep 2025

Ashwin

Na

Business_and_leisure Family

2/10

Poor

20 Sep 2025

Sierra

The male night receptionist needs to fix his atttitude immediately. Worst customer service I’ve ever encountered wouldn’t recommend to anyone

Business Self

10/10

Exceptional

20 Sep 2025

Penelope

Great weekend. We were checking our daughter into university and the location and kitchen made it so much easier.

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Lynda

Staff were all very welcoming and friendly. The room was spacious and comfortable - clean and tidy, modern finishes, full fridge was a bonus, temperature was easy to control and manage. Lots of sunlight during the day (heavy curtains blocked it out when needed though). The cafe attached to the hotel was nice, very convenient for breakfast and lunch. Walkable to a good variety of restaurants and parks. Area around the hotel was a bit rundown, lots of condemned buildings, but did not feel unsafe - was quiet at night and peaceful during the day. Hotel building itself is well kept and secure.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Habib

Clean

Business

10/10

Exceptional

14 Sep 2025

Camila

Love it

Leisure Partner

8/10

Excellent

10 Sep 2025

Renata

This is not our first stay

10/10

Exceptional

07 Sep 2025

Heather

Great place to stay. Would def stay here again. We chose street parking which was free on the weekend and lots available.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Patrick

Very spacey

8/10

Excellent

02 Sep 2025

Dave

That was good hôtel very clean but the service was just Ok

Good 4/5 Hotel

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

kennis

It's conveniently located within 10 mins walk to the Canada History Museum, and the Richmond Landing water taxing stop. The facilities is nice and clean. Staff are overal friendly and accommodating especially the chef at the Cafe, and the PM male reception we encountered on the first day. The one star they lost is the cleaning. My young child dropped a piece of icecream on the bedsheet and smugged it - we stay for 3 nights. They didn't change the dirty bedsheet, although they folded the bed and cleaned up the entire room. It was quiet obvious IMO as it was the spot below the pillow. On 2nd day, I wrote a note to request for change of bedsheet, it was done accordingly. Beside this little hiccup, we enjoyed the convenience of the hotel, friendly staff and the reasonable price point for a condo style hotel.

Leisure Family_with_children

10/10

Exceptional

24 Aug 2025

Wabigonikwe

Honestly one of THE BEST hotels we have ever stayed at. Way better than Chateau Montebello or Laurier. It's a little akward for unloading but the street is wide enough that you don't block traffic to unload right at the front door. The two young men at the desk were friendly and even came outside to show us how to get to the paid parking lots. The parking lots look sketchy af but they are monitored and we felt safe leaving our van there. Rooms were super spacious, clean, and well made up. We had gotten a suite and it fit 6 of us easily with room to spare. There's just some minor cosmetic things like scuffs or bottoms of the door needing to be repaired but not enough to take away from it. Our suite had 2 queen beds and a large tv in the one closed room, fill fridge and kitchen including dishwasher, toaster, table ect and the couch pulled out to have a queen or larger bed thatfit my partner, baby and self with all our own space.we will 100% be staying here again for our tournaments and city trips. The obly thing missing is a pool but the kids didnt even notice. 100% recommend... Also you don't hear any of the other guests or even outside noise once you're in your room.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Marie-Claude

The hotel exceeded expectations in every way excellent service, clean rooms, Beautiful Suites and a great atmosphere. The only downside is that the surrounding neighbourhood is not the most charming, with some graffiti and abandoned buildings, but the hotel itself is truly a gem!

Leisure Partner

10/10

Exceptional

20 Aug 2025

Michelle

This was one of the most comfortable hotels I’ve stayed in. Spacious, clean, and quiet. I highly recommend this hotel.

Leisure

10/10

Exceptional

20 Aug 2025

Shuayb

The rooms in this hotel were amazing. Came with a full a kitchen with the kitchen wear and appliances. Staff was friendly and helpful. I paid for parking and was allowed to park inside their garage.

Business Family_with_children

10/10

Exceptional

19 Aug 2025

Lindsay

Wonderful check-in experience

Leisure

10/10

Exceptional

19 Aug 2025

precious

Property is good!but bot enough parking