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Fairmont Chateau Laurier Gold Experience
Ottawa-ON · Canada
1 Rideau St-Building AView location
9.2/10Excellent336 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood10.0/10 10.0
Amenities9.2/10 9.2
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Fairmont Chateau Laurier Gold Experience
Enjoy a range of recreational amenities, including a 24-hour health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Wilfrid's, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
A complimentary self-serve breakfast is served daily. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Make yourself at home in one of the 69 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding.
Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
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With a stay at Fairmont Chateau Laurier Gold Experience, you'll be centrally located in Ottawa, steps from Rideau Canal and within a 5-minute walk of Rogers Centre Ottawa. This luxury hotel is 0.2 mi (0.4 km) from Parliament Hill and 0.4 mi (0.7 km) from National Arts Centre.
Make yourself at home in one of the 69 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
11:00 PM
Check-out until
12:00 PM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per night
We have included all charges provided to us by the property.
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You need to know
- Pool access available from 7:30 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
The check-in location differs from the property location. Check-in location: [Fairmont Château Laurier, 4th floor]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Fairmont Château Laurier, main level reception area]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
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Minimal age
19
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Optional fees
- Valet parking fee: CAD 67.80 per day (in/out privileges)
- Pet fee: CAD 60 per accommodation, per stay
- Service animals are exempt from fees
- An in-room refrigerator is available for an additional fee
- In-room microwave fee: CAD 25 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
French
Nearby attractions
Rideau Canal
0.1 km / 0.1 mi
Elgin Street
0.1 km / 0.1 mi
National War Memorial
0.2 km / 0.1 mi
Confederation Square
0.2 km / 0.2 mi
Rideau Centre
0.3 km / 0.2 mi
Rideau Mall
0.3 km / 0.2 mi
Sparks Street Mall
0.3 km / 0.2 mi
Major's Hill Park
0.3 km / 0.2 mi
Sparks Street
0.3 km / 0.2 mi
Bytown Museum
0.3 km / 0.2 mi
Rogers Centre Ottawa
0.4 km / 0.2 mi
Embassy of the United States
0.4 km / 0.3 mi
Capital Information Kiosk
0.4 km / 0.3 mi
National Arts Centre
0.4 km / 0.3 mi
Byward Market Square
0.5 km / 0.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 69
- hotel
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Bicycle hire service
- Bellboy service
- Hotel safe
- Lift access
Show 15 more facilities & services
- Newspaper stand
- Shop
- Terrace
- Concierge
- Clothes dryer
- Bar
- Restaurant
- Banquet hall
- Meeting room: 10
- Business centre
- Indoor freshwater pool: 1
- Spa treatments
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 19
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 35 m²DBL.KG
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Housekeeping
- Slippers
- Bathrobes
- Toiletries
- Pay movies
- Turndown service
- Safe
- Individually adjustable heating
Show all 15 amenities
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Chateau Laurier Gold Experience
DOUBLE KING SIZE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 35 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Housekeeping
- Slippers
- Bathrobes
- Toiletries
- Pay movies
- Turndown service
- Safe
- Individually adjustable heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- TV
- Direct dial telephone
- Hairdryer
Facilities with extra charge
- Wi-fi
- Microwave
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Chateau Laurier Gold Experience
DOUBLE TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Chateau Laurier Gold Experience
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 30 m²DBL.KG-1
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Individually adjustable heating
- Slippers
- TV
- Centrally regulated air conditioning
- Toiletries
- Hairdryer
- Housekeeping
Show all 15 amenities
- Direct dial telephone
- Minibar
- Tea and coffee making facilities
- Pay movies
- Bathrobes
- Ironing set
- Turndown service
Facilities with extra charge
- Microwave
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityFairmont Chateau Laurier Gold Experience
DOUBLE KING SIZE BED
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 30 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Room amenities
- Safe
- Individually adjustable heating
- Slippers
- TV
- Centrally regulated air conditioning
- Toiletries
- Hairdryer
- Housekeeping
- Direct dial telephone
- Minibar
- Tea and coffee making facilities
- Pay movies
- Bathrobes
- Ironing set
- Turndown service
Facilities with extra charge
- Microwave
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Fairmont Chateau Laurier Gold Experience
100
reviews shown
Laurie
We opted for the Gold plan and loved it! Breakfast was included, small plate appetizers and canapés and then dessert served in an exclusive common room from 5:00. Excellent service.
But the hotel needs some refurbishing and updating. The desk chair in our room was literally shredded. This is a premium property. A wonderful and historic and perfectly located hotel. The Fairmount needs to give it some love.
But the hotel needs some refurbishing and updating. The desk chair in our room was literally shredded. This is a premium property. A wonderful and historic and perfectly located hotel. The Fairmount needs to give it some love.
Karen
Very professional, friendly and helpful staff. Iconic building.
Sameer
Excellent location with great amenities
MICHAELA
The hotel needs a refresh, as the facilities feel dated. The food was average, and overall the property does not live up to five-star standards.
Cindy
Gold level -fantastic
Worth the extra money
Worth the extra money
Eleanor
Lovely hotel and room! Only complaint was in the Gold Lounge. People FaceTiming or speaking on the phone with speaker on loud. It's annoying when trying to have a quiet breakfast.
Ali
Very good beds and the staff were super friendly . I will definitely come back.
Christian
I had another wonderful stay here. This is my first time at the hotel. The staff were consistently friendly, welcoming, and especially kind. The environment feels safe, clean, and comfortable. The breakfast menu was excellent as well — a great way to start the day. Thank you to the entire team for maintaining such a high standard of service. I’ll definitely be back.
Marc
Excellent service and lovely breakfast
Patricia
Amazing
Giovanna
The staff was amazing!
Tiffany
Stunning hotel in a castle. Gold Level is worth every penny; between the staff and the lounge you will feel absolutely pampered.
Rita
It was excellent
Alexandra
My room had lots of street noise in the Gold Club. The food in the Gold Club wasn’t great little to choose from. I’ve been to way better. Disappointed value wasn’t worth it!
Helen
The staff were all very professional and worked hard to make sure the experience was a \"Gold experience\" The lounge was amazing. The selection for breakfast and afternoon snacks were impressive. Our room was clean and very comfortable. We would certainly return and would subscribe to the \"Gold Experience\"
Peter
The whole hotel is old and needs a total renovation. Restaurant was horrible as was the food
Shelley
Every was great except the valet pick up is very slow
Esther
Excellent service, gold lounge and comfortable beds!
Joan
Great breakfast! Staff were amazing! Beautiful lounge and rooms.
Randy
Sarah at Gold Reception was wonderful. All the staff were so helpful and considerate. We will definitely come back again.
Jean-francois
Correct
Jill
We truly could not have asked for a better weekend getaway to celebrate my spouse’s birthday. The interior was absolutely beautiful, and the rooms were spacious and impeccably clean. There was more than enough room for our family of four to feel completely comfortable. The lounge was perfect for mid-day snacks, and we relaxed and played board games. Breakfast was amazing - tons of options (fresh fruit, pastries, hot breakfast, many coffee and tea options), and very high quality food.
What really made the stay exceptional was the staff—they were warm, attentive, and went out of their way to make everything seamless and enjoyable. Their helpful advice and local tips were much appreciated, and they made the birthday celebration feel genuinely special.
The pool and gym are also excellent additions and rounded out an already perfect stay. We left feeling relaxed, well cared for, and eager to return.
What really made the stay exceptional was the staff—they were warm, attentive, and went out of their way to make everything seamless and enjoyable. Their helpful advice and local tips were much appreciated, and they made the birthday celebration feel genuinely special.
The pool and gym are also excellent additions and rounded out an already perfect stay. We left feeling relaxed, well cared for, and eager to return.
Elena
The hotel is beautiful and grand, however, severely understaffed. The check in staff at Zoe were not responsive or cordial on a few occasions. The three personnel at the desk weren’t even serving other customers at the time. They didn’t even look up to ask if they could help. I had a great server wait on us at the restaurant and a pleasant server at the bar. This hotel has many aspects that are nice but the service needs to be stepped up. I also waited an hour for the valet to deliver our car, others guests who were staying had similar complaints about the long valet waits. Given that valet is the only option and at $67.00 a night the horribly long wait is not acceptable at any price.
Joanne
Room was amazing and clean, staff was very attentive as well as super friendly and always willing to help anytime, absolutely LOVED our gold level lounge too! Super yummy breakfast, amazing spread including smoked salmon and we loved the finger foods they had in the evening as well as the desserts after that!! Such an amazing experience overall, super happy we chose to book this for our 20th Anniversary!!
Rob
Excellent experience. Staff was wonderful. Will do the Gold floor again.
Paul
Always a great place to stay.
Alyushka
Gorgeous hotel, friendly staff. Very nice experience!
Martin
Yes rooms were clean and nicely decorated. Services was excellent. Besutiful hotel.
Dietrich
Fantastic
John
Really great
Vicki
The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks.
Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers.
The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street.
Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers.
The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street.
Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,
Heather
Lovely room clean and fresh
Pamela
Chateau Laurier - Beauty w/Gift of History
A beautiful hotel, with amazing staff, and the gift of an amazing history told throughout the building. The location is ideal with the Parliament Buildings a short walk in one direction, the Byward Market in another, the Rideau Canal, museums, galleries and shopping all close by. Highly recommended.
Dietrich
Amazing
SHEILA
Everything! It was truly amazing.
Kanwaljit
All day food, pool, housekeeping
Johan
👍
ZONG YUAN
I like the building of the hotel. But the room’s table lights did not work properly. The restaurant foods was so so and fruits was not fresh. All these issues were not worth what we paid expensively for the hotel room.
daniel
Top du top
Kathryn
the three star rating was because when we arrived at 6pm the parking was full and we were told to find our own parking and then walk back to hotel - it did not matter that I was gold floor - I did not know the city
daniella
Terrible conditions , old and dirty !
Robert
Beautiful historic property. World class service.
Agnes
Staff and amenities are top notch!
Helena
Location is ideal.
Unique and well appointed.
Unique and well appointed.
Eleanor
Stayed in Gold and treated like a king and queen. Worth every penny.
Jordan
Great customer service
Michael
Lovely hotel. Very pleasant staff.
Gillian
Luxe, great room, fantastic Gold Level Lounge experience.
Verified traveler
Fabulous
The Gold Floor experience is indeed gold! Besides the fabulous lounge experience which included a wonderful breakfast and snacks, the concierge service was above and beyond. They accommodated our many meetings and provided exceptional service.
Amalia
Really enjoyed the Gold experience. I think the entire hotel needs better ventilation and soundproofing.
Wladimir
This is our third time in Ottawa, and third time coming to the Fairmount Chateau Laurier Gold Experience. The price might be a bit higher, but it’s totally worthy. The included meals are nothing less than excellent! Which allowed us to save money with meals outside. Combined with Expedia’s points, every cent was well spent. We’d be back one thousand times!
The location is like no other! It’s literally next to Parliament Hill to one side, and Byward market to the other. Subway station is across the street, and gazillions of restaurants around.
It’s fancy, but cozy. Staff is always helpful. Yes, all staff is bilingual.
As we arrived before the checkin time, we left our luggage with them (properly tagged and identified), and we went for a walk. They texted us when the room was ready, so when we were back, our luggage was already in our room.
Come! You won’t regret!
The location is like no other! It’s literally next to Parliament Hill to one side, and Byward market to the other. Subway station is across the street, and gazillions of restaurants around.
It’s fancy, but cozy. Staff is always helpful. Yes, all staff is bilingual.
As we arrived before the checkin time, we left our luggage with them (properly tagged and identified), and we went for a walk. They texted us when the room was ready, so when we were back, our luggage was already in our room.
Come! You won’t regret!
Mark
Overall experience was amazing!
Ben
Excellent stay, lounge was great!
Marie-annick
Wonderful place
Julie
Great stay!
Stephen
Lovely historical building, very closed to downtown Ottawa so it is very convenient! Great food and services. Good for family and business stays.
Paulina
The gold level is undergoing renovations and the temporary space is just okay. Some of the iced beverages are held in an old sink and it’s just okay compared to before. I stay here a lot but they do not give me allcor points for booking on Expedia and they also do not recognize my ‘level’ even though I stay there at times 4 days a week, 3 out of 4 months a month. I’ve been exploring other hotels as a result. If I book through them, the charge me more than Expedia.
Nelson
Fantastic
Eleanor
Love this place. Service on the gold floor was impeccable . Worth every penny.
Jenn
We had a girls weekend and the staff was Absolutely Amazing!!! Food Fantastic!!! 😊
Paul
Everything was excellent, service was great and everything was prefect.
Gillian
Outstanding Hotel
Absolutely incredible hotel. The rooms are exquisite; the service is first class; the amenities-excellent. We highly recommend this historic, majestic hotel.
matthew
Love it
J
GOLD is good
The GOLD experience gives the traveller the comfort and security of 24/7 concierege and a wonderful buffet to start the day
adrian
Everything about the property and staff at the Fairmont was exceptional. The gold membership was a fantastic offering which I would recommend to any traveler.
Gus
Great place to stay ,no questions asked.
Kim
The Chateau Laurier is a beautiful property and very historic. Our room on the gold level was beautiful except for the curtains. One of the was not attached to the ceiling. Needed some tlc, but apart from that, great stay.
Ruth
Great except for lighting in the bathroom.
FRANKLIN
Great area for walking to almost all major atttactions
Shiva
Every thing was beyond our expectation.
Barry
You get what you pay for
David
Awesome Stay
The stay was great. Hotel was awesome, will go back for sure.
Ahmet
Perfect stay.
Annie
Goood .. old .. good . But .
Une jolie expérience , à l Ancienne .. disons que quelques mise à jours seraient bien correct pour profité d’ un monument classé historique et ne pas seulement surfer sur leur notoriété . Le club gold était un atout qui nous a permis de passer outre certains mauvais aspects et de nous sentir tel la bourgeoisie avec une bien belle cuillère en or 24 carat dans la bouche.
Ça reste un très beau bâtiment avec de bien belle exposition . Malheureusement trop contrasté par une pauvreté et précarité qui débute dès les portes de l hôtel et qui entour le downtown …
Ça reste un très beau bâtiment avec de bien belle exposition . Malheureusement trop contrasté par une pauvreté et précarité qui débute dès les portes de l hôtel et qui entour le downtown …
Dennis
Tha Chateau was the perfect location for our anniversary trip
Alexander
Oh what a magnificent choice
Phenominal. Islam, who greeted me at check-in could not possibly have been nicer or more patient even to the point of salvaging my attempts at coffee in the dining area.
The hotel is stunning inside and out. The location incles canal locks, scultures and government buildings. But its the staff that is the real gem. Even while waiting for my car the valet folks were chatting, sharing stories and telling of local events. I have several more Fairmont stays this year. The bar has been set extremely high.
The hotel is stunning inside and out. The location incles canal locks, scultures and government buildings. But its the staff that is the real gem. Even while waiting for my car the valet folks were chatting, sharing stories and telling of local events. I have several more Fairmont stays this year. The bar has been set extremely high.
Efe
Terrible service, terrible operations, no time management.
Sarah
The location here is very convenient, historical hotel, amenities feel old, but keep everything in good maintenance, everything kept in the clearing. Staff are very friendly, service is good ! Happy to stay in Fairmont! It’s a real hotel management hotel! Recommend!
nurjehan
Great stay
Michael
The Fairmont Hotel is a class act. Highly recommend.
Wladimir
We had an amazing stay for our 10th anniversary. Staff went above and beyond, with the highest privacy and care. Having a dedicated checkin desk only for the 4th floor was very handy. For a second you forget you are in a majestic Chateau, and feel like you are in a very cozy and private stay. They had great recommendations of the surroundings. They even made a reservation for me. The complementary servings are awesome. Location was impressively accessible, it's way closer to everything than we thought looking it was on Google maps.
Charline
Every thing was perfect.
Adrianna
The staff and service are exceptional.
Andrew
Room seemed dated and run down. Gold Club lounge did not check credentials (meaning anybody could enter and partake of eats and drinks). Club lounge breakfast ran out of food early- when asked to restock, \"sorry downstairs doesn't have any more \" Significant homeless population all around the hotels
Josefina
Beautiful, castle like hotel next to the Parliament Square. Gold room experience superior. Their executive lounge has a lot of food, coconut shrimp, shrimp cocktail, sliders , several salads, cured meats , cheeses and many more 4-7 pm and desserts from 7 10 pm. free wine, beer and Peririer breaffast, is okay.
Jeffrey
Location very good and check in much smoother post Covid
Marcos
This is one off best hotel I stay
John Lambert
Very accommodating staff, nice room and shower.. great location … good breakfast. would return
Janice
Beautiful property with very comfortable and spacious rooms. Breakfast was absolutely delicious with a lot of food choices. Gold experience was extremely worth it.
Rosella
Excellent
John
Beautiful hotel
Edward
Excellent location.
Verified traveler
Valet parking didn’t have enough parking spaces so the wait was lengthy
Michael
The best quality experience in Ottawa
Jill
Staff were excellent!! Blind/Curtains in our room had holes and were very worn.
Michael
Room and property were great.
Genevieve
Such a beautiful room, excellent service and welcoming staff. Enjoyed our stay!
Dave
Checkin was flawless, excellent service
Caroline
Get the gold upgrade!
Amazing hotel if you're planning a trip to Ottawa, location can't be beat. The gold floor is well worth the extra charge, food and service are phenomenal.
Valet at $60 a night is a bit excessive but that's capitalism in Canada's capital;-)
Valet at $60 a night is a bit excessive but that's capitalism in Canada's capital;-)
Igor
The toilet in our room was shaking from left to right.
At least, one of your elevators has a safety problem, i.e., door closed and after that opened and this is going for several times!
Unpleasant smell in the men's toilet on the first floor.
At least, one of your elevators has a safety problem, i.e., door closed and after that opened and this is going for several times!
Unpleasant smell in the men's toilet on the first floor.
Location & surroundings
Fairmont Chateau Laurier Gold Experience
1 Rideau St-Building A, Ottawa, Canada
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Fairmont Chateau Laurier Gold Experience
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