Name: Wyndham Gatineau-Ottawa & Conference Centre
Address: 2 Montcalm Street, Gatineau, J8X 4B4, CA

8/10

Excellent

22 Jul 2026

Cassandra

Our room had a beautiful view, but the hotel definitely needs a revamp because things were peeling.
Also, parking is limited and we didn’t know that if we paid for parking at the front desk it would be cheaper than the prices advertised inside the underground parking. So beware of that!
All that being said, we only needed a place to sleep and the room did the job.

10/10

Exceptional

21 Jul 2026

Abbie

Amazing view

Friends

10/10

Exceptional

21 Jul 2026

Barb

Great location.

Friends

6/10

Pleasant

21 Jul 2026

Hanif

Clean room. Loved the gym and the staff. There were cables across the floor on the way to the gym and there was water leaking into the parking garage.

Family_with_children

8/10

Excellent

21 Jul 2026

Alison

The location of this hotel is very convenient and the price is very affordable . The beds are also quite comfortable. I would stay again .

Friends

8/10

Excellent

20 Jul 2026

Colleen F.

Clean room. Excellent check in with Ashley.

Partner

10/10

Exceptional

20 Jul 2026

Supriya

Clean room.. friendly staff and location was good with excellent views

Partner

8/10

Excellent

20 Jul 2026

joanne

Clean room, comfortable bed, well stocked bathroom. Furniture is dated.
Underground parking very reasonably priced and easily accessible with in and in and out privileges. Overall, an excellent value for the price. Will definitely stay again.

Partner

10/10

Exceptional

20 Jul 2026

sylvie

Good location, calm, clean

Family_with_children

8/10

Excellent

20 Jul 2026

Justin

Rooms very clean in junior suite loved privacy of bathroom

Partner

10/10

Exceptional

19 Jul 2026

Sydney

Well maintained and very helpful

Partner

10/10

Exceptional

19 Jul 2026

Victoria

Our AC wasn't working when we got there and it was hot that day so the desk moved us rooms, the rooms are nice and spacious but the lobby and areas were not very clean. Bathrooms needed to be cleaned and garbage were full.

Partner

8/10

Excellent

19 Jul 2026

Lisa

Check in took awhile as there were only two people working on an evening that there was a major event! Suggestion more staff should have been working. 1 hour wait to check in is not expected.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Vern

The hotel is beautiful. The staff are great. But my first room the toilet was backed up. The second room had no air conditioning. I would never tell anyone to stay here.

Partner

8/10

Excellent

19 Jul 2026

Travis

Soundproof rooms were awesome. Generally the hotel is pretty outdated and needs to be maintained. Signs of wear everywhere. Very thin blankets. Thermostat was set to 18 C for some reason. Pool was closed. Restaurant only opens at 5pm. No early check in option even when the hotel seems to be largely empty. Staff generally friendly. Beautiful views over the river from some rooms.

Partner

10/10

Exceptional

19 Jul 2026

Pauline Phuong

Clean spacious rooms and comfortable beds, this hotel was excellent. Staff was very nice and friendly

Family

2/10

Poor

18 Jul 2026

Haley

Awful experience. The leather headboards were literally peeling onto us. The room temperature was beyond hot and wouldn’t go below 78. The room was so humid the sheets felt wet and sticky. The room didn’t appear to be fully cleaned before arrival. Check in was quite long, despite asking for an early check in. Parking was not easily accessible at all!

Partner

8/10

Excellent

18 Jul 2026

Veronique

A good hotel for a one night stay

Friends_and_family Friends

4/10

Poor

18 Jul 2026

Anne

Terrible to find as there is no signage besides hotel. Can’t park if you have a truck. Charged us full price to park both days and literally had to park on grass over broken concrete. Had a fire and were evacuated. I couldn’t even open stairwell door because someone down below left it open so it was air locked. Got out finally then the firefighters told us to return to building. No staff said anything to us, no reassurance, explaination or anything. Had to park beside a concrete barrier that was in middle of so called driveway that was supposed to be only for large trucks but had more cars than anything(cars that fit in parkade that trucks did not!) ice machine on our floor was not even plugged in…

Family_with_children

8/10

Excellent

18 Jul 2026

Karen

Very large room and spacious bathroom.

Family

6/10

Pleasant

17 Jul 2026

Martin

Les chambres étaient correctement propres mais gagneraient à être rafraîchies.
Le personnel était sympathique et accommodant mais insuffisant; Tres longue attente au Check in.
L’hôtel fourni le nécessaire mais sans extra.
Le prix était excellent pour les chambre et pour le déjeuner. Situation géographique excellente pour aller voir Ottawa, même à pied de l’hôtel ( musée de la guerre). Stationnement sous terrain pratique.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

caroline

The room was clean. The bed was comfortable. The rooms are a bit dated (carpet, broken window, tan coloured bathtub). The staff is kind and friendly. The pool is out of service with no re-open date determined. Location is great. Parking is easy and not too expensive.

Partner

8/10

Excellent

17 Jul 2026

Larry

The rooms were of good size the bathrooms and shower are good. But they could put a clock radio in the room.

8/10

Excellent

17 Jul 2026

Margo

We were visiting for the Ottawa blues fest and this hotel was perfect for the night. We were able to walk to the festival in 20 minutes- direct and safe. Parking for $15 was convenient. Pool was closed. Room was neat and bed was comfy

Partner

2/10

Poor

16 Jul 2026

Sukhchain Singh

They charged for car parking. However, they did not mentioned it in the advertisement on Expedia
Secondly, there was insufficient soaps/bodywash in washroom
No microwave in the room

Friends

4/10

Poor

16 Jul 2026

Parisa

The hotel room was good , spacious with food view.
Washroom and bathtub not in the best shape.
Blanket was very thin and rough. No comforter.
But the worst part was that my belongings were packed our of the room on the second afternoon of my stay while I was outside. No email or phone call.
When I got there , was so shocked and then I was told that I only had one night and had to leave the room.
I had the confirmation for 2 nights and the staff claimed that it was Expedia\"s mistake.
I was able to get the room for the second night after half an hour intense argument. But all my personal belongings were touched and thrown into plastic bags and I went through a lot of stress.
The staff was not helpful at all.
And I did not get any compensation was told had to deal with Expedia

Family_with_children

8/10

Excellent

16 Jul 2026

Natacha

They only had 1 person working the front desk during bluesfest. I felt bad for the guy. He was busy. However he was polite and quick.
The a/c did not work in our room. So we had to go down and let the desk know since they were too busy to answer the phone. They brought us 2 fans. I would stay here again. The place was clean and comfortable.

Friends

10/10

Exceptional

16 Jul 2026

jamie

Great price and accommodation after bluesfest

10/10

Exceptional

16 Jul 2026

sami

clean room. bilingual staff and very helpful and friendly

Friends_and_family Family

2/10

Poor

16 Jul 2026

Parth S

I have stayed other Wyndham hotels in the past. I checked in quite late and there was barely any support staff present to answer simple questions. It’s common to see less staff at night but this was like one person at the reception handling everything. This hotel needs more resources.

Self

8/10

Excellent

15 Jul 2026

Kevin

Le personnel était très courtois et serviable. J ai voulu utiliser la piscine mais elle était en maintenance. La machine à glace et a liqueur n étaient pas fonctionnelles.

Family

10/10

Exceptional

15 Jul 2026

Marie-Eve

Dommage que la piscine soit hors service, mais la chambre était parfaite et le personnel fantastique.

Family_with_children

8/10

Excellent

15 Jul 2026

Jessica

Staff was helpful. Rooms are large.

Friends

2/10

Poor

15 Jul 2026

Guy

We were booked in to room 804 and got inside and saw carpet beetles all over the bed I got pictures also. We asked for refund and said might take 4-7 days been calling no one is answering or calling me back. This was at Ottawa Bluesfest the 11 th. Looked around the room and was filthy and found mold on ceiling. Whatever you do DONT SLEEP AT THIS HOTEL!!!

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Denis

Très bien situé vu notre spectacle aux plaines Le Breton. Le restaurant de l’hôtel est de bonne qualité et constitue un très bon rapport qualité-prix.

Partner

10/10

Exceptional

14 Jul 2026

Ricardo

Room was clean
Front desk was quick
Could be more vending machines or food options in middle of the night

Self

8/10

Excellent

14 Jul 2026

Neil

Decent hotel close to public transport (buses).

My one negative comment would be that there is no signage outside to suggest this is a Wyndham Hotel. Not great when you arrive in the pouring rain and everything says Hotel Plaza. We only went in to ask directions to the Wyndham.

Was booked in early April as the Wyndham, so plenty of time to change the signs.

Partner

2/10

Poor

14 Jul 2026

Deandrea

The rooms are really outdated and the headboard was seriously scratched up and the bed creaked. The sheets had stains on them as well as the walls. Not a comfortable sleep. The floors were sticky as well.

Partner

4/10

Poor

14 Jul 2026

Ava

I was very disappointed with my stay. The room had an unpleasant smell from the moment I walked in, making it uncomfortable. There wasn’t even any hand soap provided, and basic necessities like a toothbrush and toothpaste were not available. The room also did not include slippers, which I expected from a hotel. Overall, the room lacked the basic amenities needed for a comfortable stay. I expected much better service and attention to guest comfort. I hope the hotel improves its cleanliness and provides essential amenities for future guests.

Partner

6/10

Pleasant

13 Jul 2026

EDUARDO

The hotel has a good location to move to several places; however, I spent 4 days without them cleaning the room, I asked and they told me it was every third day, but I think they forgot. The breakfast is buffet and it's not very good.

It is better to pay everything in cash since with a card they automatically charge you 18 or 20 percent of the tip.

Family

2/10

Poor

13 Jul 2026

Alanna

Room was clean, quiet and spacious. Price was excellent and parking rate as well. Was staying there as I had a medical
Appointment the next day. When we arrived we booked a second night through hotel as we were going to spa after appointment. Unfortunately the next morning we received news of sudden death in the family and had to travel back home 6 hours. They would not give me a refund for the second night. It took me 2 days to finally get a hold of front desk, and they took all
My info and said they would call me back regarding my situation. That was 3 days ago.

Partner

10/10

Exceptional

13 Jul 2026

Nathalie

Fair price, good location, great staff.

2/10

Poor

13 Jul 2026

Mahendi

Terrible place

Family_with_children

8/10

Excellent

13 Jul 2026

Louis

Good hotel. Simple, clean.

Self

8/10

Excellent

13 Jul 2026

Daniel

Great staff

Friends

6/10

Pleasant

12 Jul 2026

April

So the bathrooms don’t have working pkugs for the tubs, and floors were sticky

Partner

8/10

Excellent

12 Jul 2026

Gopi

Veru good and helpful staff with ckean rooms..

10/10

Exceptional

12 Jul 2026

louis

Great Staff !

Self

10/10

Exceptional

12 Jul 2026

Bahar

Great experience
Thank you

Family_with_children

10/10

Exceptional

11 Jul 2026

Anna

The beds were incredibly comfortable

Family

6/10

Pleasant

11 Jul 2026

Sébastien

La chambre sentait la cigarette, il n’y avait pas de savon pour le corps ni pour les mains. Nous avions deux chambres de réserver dans les deux chambres l’air climatisé ne fonctionnait pas, mais sinon c’était OK puisque c’était une chambre que nous avions besoin pour seulement aller se coucher après le festival Bluesfest.

Family

8/10

Excellent

11 Jul 2026

Geneviève

Chambre très propre, lits confortables.

Partner

2/10

Poor

11 Jul 2026

Andrea

Sooooooo dirty and staff was not helpful.

The main lobby, elevators, hallways are all disgusting and filthy.

Showers are so old and tiles have scum.

Our TV didn't work and all they said we the staff was gone for the night and won't help.

The parking garage was cleaner than the main hotel! Stay away!

Family_with_children

10/10

Exceptional

10 Jul 2026

Hasina

great location and excellent service

10/10

Exceptional

10 Jul 2026

Janel

Great place to stay. Clean and staff helpful

Friends_and_family Friends

4/10

Poor

10 Jul 2026

Menja

The parking was not included in the amount of the rent

Partner

10/10

Exceptional

10 Jul 2026

Enia

.

Family

10/10

Exceptional

10 Jul 2026

Faysal

Nothing to complain about to be honest. Very good experience

Family_with_children

2/10

Poor

10 Jul 2026

Marcel

Surcharge excessive pour être arrivé à 3pm

Family

2/10

Poor

09 Jul 2026

Toussaint

Hot no AC

Friends

10/10

Exceptional

09 Jul 2026

Linlin

only parking ceiling is low

Family_with_children

4/10

Poor

09 Jul 2026

Gabrielle

The reviews on Expedia are incredibly misleading as this property has very poor reviews on Google. I booked it for a work trip and I usually prefer to stay in more comfortable accommodations. I would put this at a 2 star, which is generous. The pool is out of order and has apparently been like that for over a year. The air conditioner doesn't work in your room and you need to go down to the lobby to get them to 'unlock your thermostat', which seems like a redundancy put in place so they can save on the electric bill. Cleanliness is poor, there were hairs in the shower when I arrived. I feel bad for the staff as they don't seem particularly happy at this hotel, but that's entirely the fault of corporate not putting in enough funding I suppose. Best to skip this one, just go to the Holiday Inn; this is the pool they said they could give me access to, but it's a 10 minute drive.

10/10

Exceptional

09 Jul 2026

Nina

Some issues that were resolved by staff, who were courteous.

Partner

8/10

Excellent

08 Jul 2026

Ibrahim

Excellent

Family

4/10

Poor

07 Jul 2026

Alan

We had to change rooms twice because the air conditioning was not working in the first two rooms. The last room was better but not at the required temperature level for sleeping. The pool was closed which was a big disappointment. The ad indicated that breakfast was included, but apparently it wasn't. However, because of the problems with the rooms, they gave us coupons for a free breakfast.
We stayed in this hotel years ago. It has been badly neglected!

Partner

10/10

Exceptional

07 Jul 2026

Rob

We had booked for the July 1 fireworks, staying 4 nights. Annabelle and the reception staff worked hard to let us move to a room so we could see them. The weather didn't work out but the effort was appreciated. It is so nice to see staff working above and beyond tobe helpful. It was close to many of the attractions downtown. It was very hot so it taxed the air conditioning. Will plan to stay again this week since it was such a positive experience.

Partner

4/10

Poor

07 Jul 2026

Suzanne

Clean Room and Parking

Self

4/10

Poor

07 Jul 2026

Gauravkumar

There was no microware in room, no hanger to hand wet cloths. when we asked they only gave 2-3. Hotel was very old, shower is very old. Did not except this kind of quality to whythem group hotel

Family_with_children

10/10

Exceptional

07 Jul 2026

Devika

Nice

10/10

Exceptional

06 Jul 2026

Sonia

Tout etait parfait

2/10

Poor

06 Jul 2026

Johannie

Pire expérience ! Pas de piscine comme indiqué sur le site réservé , ni de petit déjeuné comme indiqué, on doit payer ensuite le stationnement sur place 14$ ensuite l’air climatisé ne fonctionne pas et tout ce qu’il nous propose c’est 2 fans . Il a fait 25 degré toute la nuit et tout ce qu’il nous propose s’est 40$ de rabais. Même le bain est en train de s’émailler. N’allez jamais la , on aurait été mieux accueilli par l’accueil et le superviseur dans un motel car cette hôtel aucun employé n’était réceptif , ils étaient fermé et bête comme leur pied ,à notre demande minimal d’avoir une chambre au frais. Nous travaillons dans le public et nous comprenons les aléas de la vie mais un minimum aurais été un minimum.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Anirngnik Pudloo

.

Self

8/10

Excellent

05 Jul 2026

Daniela

Limited amenities- not sure if whether due to renovations or seasons.

10/10

Exceptional

05 Jul 2026

Megan

I would gladly stay here again! The rooms were sooooo clean, the staff friendly, and the facility itself was beautiful. Oh, and the beds were sooooo comfortable

Family_with_children

4/10

Poor

05 Jul 2026

Samm

The pool apparently has been closed for a year. The AC in the room wasn't working; maintenance came, but we were lucky enough to have plans to be gone from the room during the hours it was going to take to fix it. I wish they would have had the opportunity to give us another room. Even if they didn't have that option, I would have liked to know the effort was there. The TV was SO small so that was a small inconvenience. Parking was not free, neither was breakfast. The staff was amazing though interesting that the dress code was very casual. Overall, not a horrible stay but not staying there again.

Partner

8/10

Excellent

05 Jul 2026

Kadiobo

Ils devraient inclure le déjeuner gratuit

Partner

4/10

Poor

05 Jul 2026

Tecle

Parking at a cost, breakfast buffet at a cost, no closest fast food or restaurants

Family

10/10

Exceptional

04 Jul 2026

Peter

Clean modern room. Comfortable bed and pillows. Close to Ottawa. Great value for the money

Partner

10/10

Exceptional

04 Jul 2026

Elias

Nice stay. Upgraded to a bigger room. Friendly staff.

Partner

10/10

Exceptional

04 Jul 2026

Waqqar

Excellent

10/10

Exceptional

04 Jul 2026

Tristan Jacob

Nice staff

Partner

8/10

Excellent

03 Jul 2026

Ian

Great staff, too bad pool was out of order, restaurant food was ok

Friends

8/10

Excellent

03 Jul 2026

Roger

Had a good stay. Clean and well maintained. Was dissapointed the pool was not working. I don't remember seeing this before we booked, and seems to be a chronic issue - possibly a cost cutting measure?

Pet

8/10

Excellent

03 Jul 2026

Tuerxun

Goog hotel

10/10

Exceptional

02 Jul 2026

Imali

We stayed there for one night. We are really happy with the cleanliness of the room we stayed. The bathroom was also clean. The staff was also really nice. We had breakfast from the buffet. The staff at the buffet were also really nice.
Please don't think about the bad reviews given.

Family_with_children

2/10

Poor

02 Jul 2026

Einar

This place is so very outdated. The room was like a sauna.

10/10

Exceptional

02 Jul 2026

yogesh

Breakfast

Family_with_children

2/10

Poor

02 Jul 2026

Navi

Worse hotel to stay. Not even water refill is available. Rooms are bit dusty, and glass windows supper dirty and moldy in the corners.

Family_with_children

8/10

Excellent

02 Jul 2026

Dominic

Piscine hors d'usage.

Partner

8/10

Excellent

02 Jul 2026

Chris

Good facilities and room, could use more amenities such as breakfast, snacks, etc. staff was just ok not great.

10/10

Exceptional

02 Jul 2026

Tamirat

Quite

Business

10/10

Exceptional

02 Jul 2026

Jules

Everything was ok

Family

6/10

Pleasant

01 Jul 2026

Gurpreet

it was good stay.

Self

10/10

Exceptional

01 Jul 2026

Mariebell

Very good

10/10

Exceptional

30 Jun 2026

Denis Careme

Cadre bien propre.
Personnel accueillant

Family

8/10

Excellent

30 Jun 2026

Mira

This hotel offers great value in the Ottawa area … just a short drive from downtown Ottawa and walking distance to a few nice restaurants and a park / walking trail. Parking cost was reasonable with in/out privileges which was helpful. Room was standard and definitely satisfactory.

Self

10/10

Exceptional

30 Jun 2026

Ademir

Pool was closed

Family_with_children

6/10

Pleasant

30 Jun 2026

Ghalib

Fatigued premises