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Courtyard Ottawa Downtown

Ottawa-ON · Canada

350 Dalhousie StreetView location

9.0/10Excellent1,202 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Courtyard Ottawa Downtown

Located in the heart of Ottawa, the Courtyard by Marriott Downtown Ottawa is within a 5-minute walk of Byward Market Square and the University of Ottawa. This eco-certified hotel is also conveniently close to Parliament Hill (0. 6 mi) and the National Gallery of Canada (0. 7 mi).

Guests can enjoy recreational amenities including an indoor pool and a fitness center. The hotel also offers complimentary Wi-Fi, concierge services, and gift shops/newsstands. The 183 guest rooms feature refrigerators, flat-screen televisions with cable programming, and complimentary Wi-Fi. Partially open bathrooms include showers, complimentary toiletries, and hair dryers.

Coffee/tea makers and irons/ironing boards are also provided for your convenience. Guests can dine at The Bistro, grab snacks at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Cooked-to-order breakfasts are available on weekdays for a fee.

The hotel also features conference space and a meeting room for events. Self-parking is available onsite (subject to charges).

Read more about this hotelShow less

With a stay at Courtyard by Marriott Downtown Ottawa, you'll be centrally located in Ottawa, steps from Byward Market Square and within a 5-minute walk of University of Ottawa. This hotel is 0.4 mi (0.6 km) from Rideau Canal and 0.6 mi (0.9 km) from Parliament Hill.

Make yourself at home in one of the 183 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as coffee/tea makers and irons/ironing boards. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 19

Hotel policies

Parking height restrictions apply Green Key Global Guests will receive an email with special check-in instructions LGBTQIA+ friendly Guest will receive an email before arrival 48 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CAD 250 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately CAD 7 to 25 for adults, and CAD 7 to 25 for children
    • Self parking fee: CAD 35 per day (in/out privileges)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: CAD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Rideau Centre 0.2 km / 0.2 mi
Byward Market Square 0.3 km / 0.2 mi
Ottawa Art Gallery 0.4 km / 0.2 mi
University of Ottawa 0.4 km / 0.3 mi
Galerie SAW Gallery 0.4 km / 0.3 mi
Embassy of the Republic of Philippines 0.5 km / 0.3 mi
Embassy of the United States 0.6 km / 0.3 mi
Ottawa Locks 1-8 0.6 km / 0.3 mi
Rideau Canal 0.6 km / 0.4 mi
Major's Hill Park 0.6 km / 0.4 mi
Rogers Centre Ottawa 0.6 km / 0.4 mi
Elgin Street 0.7 km / 0.4 mi
National War Memorial 0.7 km / 0.4 mi
Notre-Dame Cathedral Basilica 0.7 km / 0.4 mi
Sparks Street Mall 0.7 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2023
  • Total number of rooms: 182
  • Number of floors (main building): 4
  • Single rooms: 108
  • Double rooms: 74
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 58 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging station
  • GarageExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired InternetExtra charge
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Bicycle storage
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Clothes dryer
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 6
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • Green Key Global Eco-Rating
  • Breakfast a la carteExtra charge
  • À la carte dinnerExtra charge
  • SnacksExtra charge
  • LGTBIQ friendly
  • Non-smoking establishment
  • Minimum check-in age: 19
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Courtyard Ottawa Downtown

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Alarm clock
    • 220V power supply
    • Wake-up service
    • Indoor swimming pool
    • Fitness room
    • Housekeeping
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Centrally regulated air conditioning
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Wi-fi
    • Smoke detector
    • Cable TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Courtyard Ottawa Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Individually adjustable heating
    • TV
    • Radio
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Wi-fi
    • Wake-up service
    • 220V power supply
    • Alarm clock
    • Toiletries
    • Desk
    • Indoor swimming pool
    • Fitness room
    • Housekeeping
    • Smoke detector
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    QUADRUPLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GUEST ROOMSINGLE • GUEST ROOMSGL.GR

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    SINGLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Courtyard Ottawa Downtown

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Courtyard Ottawa Downtown

9.0
Excellent
1,202 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Emily
We were in Ottawa for my son’s wedding. The courtyard approve an early check-in time that really helped us get ready for the wedding.
It was a very enjoyable day in the location is exceptional.
Park your car and walk everywhere.
6/10
Pleasant
30 Jul 2026
Graham
With the new software upgrade happening the same day we checked in, check in took almost an hour. Some people it took longer.
10/10
Exceptional
30 Jul 2026
Angela
Location of property, customer services was excellent. Good breakfast although very limited.
10/10
Exceptional
29 Jul 2026
Sherree
There was an initial mix up with my room due to their new reservation system. But many of the staff went over and above to make up for it. Very friendly and pleasant experience!
6/10
Pleasant
27 Jul 2026
SARA
Front staff was friendly. Checked in after 9pm went to the hotel restaurant no one ever waited on us nor was there any staff around, it was only 930 closed at 10. The room bathroom was clean but had a strange smell. The parking lot was tight. Another guest at the hotel said you shouldn't go anywhere alone off premises was unaware of the crime rate. Didn't know there was a daily parking fee until checkout.
10/10
Exceptional
26 Jul 2026
Francine
Chambres très propre. Personnel accueillant.
10/10
Exceptional
26 Jul 2026
Karine
Tout était parfait pour notre séjour de 3 nuits, nous avons adorés
10/10
Exceptional
25 Jul 2026
Cheryl
5 star
10/10
Exceptional
24 Jul 2026
Samarth
Location is Amazing
Front Desk Super nice and Friendly
Room is very spacious
Will keep returning to his hotel in future
6/10
Pleasant
23 Jul 2026
Robert
The hotel has an excellent location and was very clean. Unfortunately, the air-conditioning unit in the room was extremely loud—almost like a tractor—and the walls were so thin that I could hear people in the neighbouring rooms. It was difficult to relax, and I did not sleep properly for two nights.

One of the two elevators was also out of service during my stay, although this was not my main concern. Overall, the cleanliness and location were very good, but the excessive noise significantly affected the comfort of the stay.
10/10
Exceptional
23 Jul 2026
Ludovic
Tt
8/10
Excellent
22 Jul 2026
Nancy
Clean room, Near restaurant and shopping
6/10
Pleasant
21 Jul 2026
Denis
The room was clean, spacious - oddly so, with a space big enough to fit a queen bed totally empty.

I booked a room with a pull out couch for my son, but there was no bedding for it in the room.

When I called down to have some brought up, was informed they were out of bedsheets... which is somewhat surprising. Instead they delivered two blankets, which had the comfort level of coarse sandpaper.

So I made a comfortable bed from the sheets on my bed for my son.

The indoor pool was another reason I booked - as it is for most parents with kids who stay there. It was fine.

But when we went a second time, shortly before it was scheduled to close, there was a bit of trash and wet towels strewn everywhere - it looked as though we'd narrowly missed a party.

Towels were provided in the pool area, but alas, they were all gone upon our second visit to the pool. It made for a wet, soggy walk through the lobby back up to our room. not surprising as, on our visit dip, moments after checking in, towels were few and far between already.

Despite this, it's definitely not the worst place I've ever stayed, but far from great.

It should be noted, however, that the staff, when solicited, were responsive and as helpful as they could be.

Would I recommend? Absolutely not.
Would I go back? Only if there was nothing else available in the same price range.
Family_with_children
10/10
Exceptional
21 Jul 2026
David
This hotel is right in the ByWard Market and close to everything. The staff was helpful.
Friends_and_family Family
10/10
Exceptional
21 Jul 2026
Ryan
The rooms were very clean, and the location was great. My only advice, the parking spots are very tight, do not bring a large vehicle!
Friends
10/10
Exceptional
20 Jul 2026
Kelsey
Staff were great, location is unmatched, stay was affordable considering the price of others.
Partner
10/10
Exceptional
19 Jul 2026
Naomi
Great location!
Partner
6/10
Pleasant
18 Jul 2026
Cindy
Hotel room was clean. The room was very humid even with the air conditioning running. Felt damp. The elevator was very small and one wasn’t working, the hotel is o it 4 stories however this was a problem and caused a delay for us when we arrived and departure. That was frustrating.
Family_with_children
8/10
Excellent
18 Jul 2026
Janice
Comfortable bed and big tv with Netflix. However, I didn’t like the bathroom situation with one door for the sink, toilet and shower….irs much more convenient when sharing a room to have privacy while being able to access the sink and mirror at the same time.
Friends_and_family Family
8/10
Excellent
16 Jul 2026
Nathan
Hafe to pay extra for breakfast and parking. Make so much easier if all together.
Family_with_children
8/10
Excellent
16 Jul 2026
Denis
Bem localizado. Quarto adequado. A ducha poderia ser um pouco mais forte.
Friends_and_family Family
8/10
Excellent
14 Jul 2026
Sian Elin Anna
Exceptional clean room, pleasant staff. Would have liked a better option of food at the hotel however there are plenty of places to eat elswhere within easy walking distance. Great to be able to park at the hotel.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Destiny
I loved everything about this hotel, front desk staff were very helpful and friendly. Cleaning staff was amazing and basically worked around my schedule which was awesome because i had my twins with me and stayed in the room all morning I will be booking this hotel again soon!
Family_with_children
10/10
Exceptional
10 Jul 2026
Peter
Great place to stay. Everything is close by
Family_with_children
8/10
Excellent
09 Jul 2026
Lucie
Hôtel is near Marche By , 3 min walking….very good
Friends_and_family Friends
8/10
Excellent
07 Jul 2026
Jose
Good location, although the area feels somewhat unsafe due to the presence of homeless people on the streets. However, I felt safe walking around. The room was clean and well maintained.
Family_with_children
6/10
Pleasant
05 Jul 2026
Stephen
Accommodations were fine. Location was great. Easy walk anywhere in market. Breakfast options very disappointing and not included with room. Cora’s close by so breakfast was ok there. Would stay there again if going to market area
Friends
8/10
Excellent
04 Jul 2026
Lisa
All was good. The only complaint is that the shower curtain stank.
Partner
10/10
Exceptional
04 Jul 2026
Venkata N Charya
Good value for money
Partner
8/10
Excellent
04 Jul 2026
Shane
Enjoyed my short stay
Partner
8/10
Excellent
03 Jul 2026
Biren
Perfect location!
Partner
8/10
Excellent
02 Jul 2026
Richard
The staff was very helpful.
8/10
Excellent
02 Jul 2026
Richard
This hotel was close to restaurants and parks of Ottawa.
Friends_and_family Friends
2/10
Poor
02 Jul 2026
Peter
I had a medical emergency at hme before checkin and will need surgery which is scheduled for August. Regrets and hoping we can rebook next year.
10/10
Exceptional
01 Jul 2026
Erin
Great location
Family
10/10
Exceptional
30 Jun 2026
Elizabeth
Hotel very clean and staff very friendly!
Self
10/10
Exceptional
30 Jun 2026
Patricia
The Room was very clean, cleaners did a great job and the staff were very friendly and helpful.
The air-conditioning is in the room and very noisy that is the only downside.
Partner
10/10
Exceptional
30 Jun 2026
Elisabeth
Location was great for us, friendly staff, clean room
Family
10/10
Exceptional
29 Jun 2026
Jahmal
Always a Great stay
Self
10/10
Exceptional
28 Jun 2026
Charlie
.
Friends
8/10
Excellent
24 Jun 2026
Nabila
MUST CHANGE AIR CONDITIONNING.
THANK YOU
Self
8/10
Excellent
23 Jun 2026
Ellen
Hotel restaurant over-priced given the number of eateries in the area
Partner
8/10
Excellent
21 Jun 2026
Monica
Everything was perfect except had an issue with booking through Hotels.com. I booked a room with king bed and a pull out sofa for three people. When I got to the hotel, we got a room with only a king bed. Lucky a suite was available, if not it would be horrible. And though I indicated 3 people at the time of booking, I was charged extra for a third person.

Hotel is very conveniently located in the Byward Market area. 10 minute walk to the Parliament. 5 minute walk to Rideau Centre. Parking is limited at the hotel and you have to pay for overnight parking.
Friends_and_family Family
10/10
Exceptional
21 Jun 2026
patricia
Very comfortable stay
Family_with_children
10/10
Exceptional
20 Jun 2026
Santoso
I was a retired hotelier and believe some older model of air conditioning should be replaced because the noise disturbs the comfort and sleep of the client.

Breakfasts arrangement is outstanding and cost effective for walk in customers; however for tour group perhaps the hotel should consider including bread/toast (I heard quite a few from tour group asking why there was no bread/toast).

Staff in general are very nice and helpful.

Moisturizer in the tube (in the washroom) should be checked to make sure it wasn’t dry and hard to squeeze out.
Family
8/10
Excellent
17 Jun 2026
Rebecca
I loved the location. It’s so close to a shopping area and many attractions are within walking distance. The staff is friendly. The only thing is the first floor is right next to the street and it can be noisy The first floor set up is a little awkward. You have to climb a few steps from the lobby to get to the room with no elevators.
Family
10/10
Exceptional
16 Jun 2026
Ting
staff is friendly and helpful, especially, Adrian.
Partner
8/10
Excellent
16 Jun 2026
Kerry
Great location and great staff.
Friends
10/10
Exceptional
15 Jun 2026
Robin
Clean renovated rooms and surprisingly nice modern bathrooms. Directly in the middle of the Byward Market. Good for groups, with connecting rooms. Pool was good. Starbucks in lobby.
Family_with_children
6/10
Pleasant
13 Jun 2026
Laurence
The rooms are a bit outdated compared to other Marriott
8/10
Excellent
11 Jun 2026
Harold
It is located downtown where there are a lot of homeless and this was quite disconcerting at times. Witnessed several drug overdoses etc. Lots of unfortunate souls.
Having said that once you become accustomed to it the area has lots to see and do and is walking distance to many atractions and activities.
Partner
8/10
Excellent
09 Jun 2026
Stephen
Helpful staff
Partner
10/10
Exceptional
31 May 2026
Marie-Odette
Merci pour ce séjour très plaisant.
Partner
10/10
Exceptional
26 May 2026
Cristina
Great location , clean hotel , great experience
Friends_and_family Family
8/10
Excellent
25 May 2026
Nicolas
Je séjourné à cet hotel pour une nuit alors que je participais au marathon d'Ottawa en mai 2026. L'hotel est à 1km de la ligne de départ , donc l'emplacement est parfait.
J'ai apprécié la propreté de l'hotel est la gentillesse du personnel, aussi le lit et les oreillers étaient parfaits ce qui est très important pour moi.
Ma chambre donnait sur la rue et on pouvait entendre un peu les bruits de la rue seulement un peu car la fenêtre avant une bonne isolation, mais je dors avec des bouchons et je n'ai pas été dérangé par cela. Il y a aussi des chambres qui donnent sur la cours intérieur
Je recommande cet hotel et j'y retournerais.
8/10
Excellent
25 May 2026
Barbara
Very noisy street side …
Family
10/10
Exceptional
24 May 2026
Pamela
Great place to stay. Everything is so close to walk to. Staff was so helpful. Would definitely stay here again.
Friends
8/10
Excellent
23 May 2026
Minerva
Perfect lication
Family
8/10
Excellent
22 May 2026
Lambert
. It is in a great location, next to the Byward Market. Inconvenience, vecause of the area the front door always needs to be opened with passkey
Self
8/10
Excellent
22 May 2026
James
Clean room. Interesting area
8/10
Excellent
21 May 2026
Gail
Convenient clean helpful staff
Family
10/10
Exceptional
20 May 2026
Esther
Courtyard Marriott is simply amazing! The staff is very friendly and helpful. The area is close to good places to eat and shop. I can’t wait until my next visit to Ottawa.
8/10
Excellent
19 May 2026
George B
The staff was great for check in and check out
The rooms were clean. I love that shower handle, and the shower faucet were on opposite sides of each other made it really convenient.
Only thing traffic noise was really bad. Nothing the hotel can do about it.
Otherwise, the night day was Good
10/10
Exceptional
19 May 2026
Gloria
Yes.
Partner
8/10
Excellent
19 May 2026
Shannon
This property is in an excellent location, friendly staff, and clean rooms. We did not use any of the amenites, not even the restaurant so hard to comment on those but this hotel was a decent price, a wonderful location and was perfect for our weekend needs.
Friends
8/10
Excellent
17 May 2026
Judy
On the 4th day our room wasn't cleaned. I phoned the manager button on the phone and no one got back to me. I told the front desk about what happened when we checked out and they said I should have phoned the front desk instead. It would be helpful if that note would be put in \"one's\" room somewhere that if there is a problem to phone the front desk.
Partner
2/10
Poor
17 May 2026
Alessia
The room, front desk staff and cleaning staff were all lovely. My biggest complaint was that my room was in the first floor and beside the loading dock. Between the street noise, lack of privacy, delivery noise and hallway noise, I barely slept. I would avoid staying here again in the future.
Friends
6/10
Pleasant
17 May 2026
manon
Je ne retournerai pas trop bruyant!!!!
8/10
Excellent
09 May 2026
Anne
Great location.
10/10
Exceptional
09 May 2026
MaryEllen
Excellent service on front desk
8/10
Excellent
26 Apr 2026
Christian
Très bien situé, pas neuf, mais très bien!
Partner
10/10
Exceptional
21 Apr 2026
Karen
Staff are very friendly and hotel is very close to places in Ottawa. In the Byward Market
10/10
Exceptional
20 Apr 2026
Muhammad Adnan
Clean Hotel, great location.
Family_with_children
8/10
Excellent
18 Apr 2026
Chintan Mukesh
Room was Clean and in good condition. Staff was very responsive and co-operative. Always ready to help you. They don't have in-house restaurant - so might feel challenge for breakfast - lunch - dinner. But since property is situated right in the heart of downtown. So you will have lots of option to explore. Also you can order at helpdesk or delivery platform and you can get it delivered. US embassy also walkable distance along with all other tourist place. I enjoyed my stay with my family.
Family_with_children
10/10
Exceptional
17 Apr 2026
Tracey
All good
Partner
6/10
Pleasant
15 Apr 2026
SOOFIEH
the breakfast was bad
10/10
Exceptional
14 Apr 2026
Lee
This hotel is in the Byward market in the heart of downtown which makes a great tourist destination to see our nation’s capital. Hotel is clean, bed is very comfortable and staff are delightful.
8/10
Excellent
11 Apr 2026
Natasha
The stay was good. Close to everything. Lots of restaurants. Parking is very expensive.$35.00 nite.
Pls have full length mirrors in rooms. Very inconvenient for women, when dressing and putting on makeup..
Partner
10/10
Exceptional
08 Apr 2026
John
The location of this hotel is ideal; just a couple of blocks from Rideau Street & Rideau Centre Station; it is also adjacent to the picturesque Byward Market area and Byward is adjacent to Parliament Hill with all the beautiful historical buildings associated with the seat of Canadian national government. Plenty of food options. The onsite restaurant is basically a Starbucks subcontractor. Breakfast was adequate but uninspired, only marginally better than fast food options McD's or Tim Hortons. Room refrigerator was nice but no microwave in the room a minus; there was a communal microwave near the front desk which is better than nothing I suppose. Doors locked 24/7, key access required or ring the bell if you have a reservation and need to check in. Looks like ample parking on the premises but I did not drive here but took the O-train from the airport (YOW). I did not touch the climate control in the room but it was fine; however it was only in C and I did not see an option to flip it to F like I have experienced in other Canadian hotels in Calgary and Edmonton.
Self
10/10
Exceptional
06 Apr 2026
Mathieu
Quick getaway with our family! We had fun!
Family_with_children
10/10
Exceptional
03 Apr 2026
Erin
Amazing stay
10/10
Exceptional
03 Apr 2026
Peter
many restaurant options within walking distance
Partner
10/10
Exceptional
30 Mar 2026
Susan
The hotel was immaculate in its cleanliness!
Family
10/10
Exceptional
25 Mar 2026
Marianne
Clean facilities in a great location
Partner
10/10
Exceptional
24 Mar 2026
Maria Kathryn
The pool was quite dirty in the bottom too much sediments.
8/10
Excellent
23 Mar 2026
Derek
Did not use amenities
Family
10/10
Exceptional
23 Mar 2026
Leslie
Everyone from the front desk staff to the maintenance, room cleaning & bistro staff were the most pleasant people we have ever had the pleasure of dealing with.Congrats to the management & down for this!Would recommend this hotel to anyone wanting to stay in Ottawa.
Friends_and_family Family
8/10
Excellent
22 Mar 2026
Sharon
Great location to walk all over! Our room was a bit echoing- we could hear almost everything outside our room when people were standing and talking.
Partner
10/10
Exceptional
22 Mar 2026
Michael
Yes
Family_with_children
10/10
Exceptional
22 Mar 2026
Freya
The staff were amazing. Very accommodating. The pool was warm and clean. They went above and beyond.
10/10
Exceptional
22 Mar 2026
Sandra
😊great stay
Family
10/10
Exceptional
20 Mar 2026
Andrée
We only used the pool and everything was perfect!
I appreciated that it was warm inside the installation and the water was warm too!
Lots of towels and all very cleaned and well folded!
Family_with_children
8/10
Excellent
17 Mar 2026
Mireille
Clean room, helpful staff, comfortable bed and close to everything downtown. The walls were thin though and we could hear noise from hallway and other rooms.
Business
10/10
Exceptional
15 Mar 2026
Andrea
I do. It have one single complaint.this hotel was just amazing. The staff was super friendly. The rooms were were so cozy. The pool was clean and warm.
Friends_and_family Friends
10/10
Exceptional
14 Mar 2026
Julie
There were shops, food, McDonald’s Starbucks within 300m of the building, along with shoppers in the mall all within 10 minutes. Very local and central
Family
8/10
Excellent
12 Mar 2026
Sandra
It was a great location. A bit sketchy at night but nothing the hotel can do about that. I thought your staff were friendly and helpful. It was quiet and well run.
Partner
10/10
Exceptional
09 Mar 2026
Zhou
Really nice clean friendly cozy place!
10/10
Exceptional
07 Mar 2026
Janius
Clean and new room, genuinely helpful and pleasant staff (shout out to Favour), inroom amenities adequate and facilities were good (complete weight room and exercise area, nicely heated pool). Parking is expensive, so suggest that you find a cheaper lot nearby and leave the car there; many tourist sights are within 10 min walking distance.
Family_with_children
10/10
Exceptional
05 Mar 2026
Veronique
Personnel sympathique
Propreté de la chambre et de la piscine
Très très bien situé
Friends_and_family Family
2/10
Poor
26 Feb 2026
Ashley
$500 for a night!!! Nearly double what i normally pay. With no reason and obviously no increase in service.

Location & surroundings

Courtyard Ottawa Downtown
350 Dalhousie Street, Ottawa, Canada

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Courtyard Ottawa Downtown

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