Name: Ottawa Marriott Hotel
Address: 100 Kent St, Ottawa, K1P5R7, CA

10/10

Exceptional

28 Jul 2026

Robert

Great staff and easy check in and departure. Clean, bright and well maintained. Despite ongoing maintenance, very little disruption. Rooms were clean and well provisioned. Beds were extremely comfortable.
Great location, Central Ottawa within walking distance of all major attractions.

10/10

Exceptional

28 Jul 2026

Iesara

Good

10/10

Exceptional

27 Jul 2026

Olga

The hotel was doing renovations when we were there. The corner rooms are awesome

10/10

Exceptional

27 Jul 2026

Meagan

We stayed on a newly renovated floor. It was nice, clean and beds were very comfortable. Close to parliament and the market.

2/10

Poor

27 Jul 2026

YA

Do not stay there, the staff and Managers will scam you, when ready. They will trick you and tell you one thing and the minute you sign something they will charge you

10/10

Exceptional

26 Jul 2026

Marianela

Nice staff, price is more expensive but part of the hotel is inaccessible due to construction

8/10

Excellent

25 Jul 2026

Ryse

Bien situé ,propre par contre stationnement dispendieux. 79$ pour deux nuits.

10/10

Exceptional

24 Jul 2026

Naila

The hotel was clean and quiet.

10/10

Exceptional

24 Jul 2026

Debra

We loved the large pool.

8/10

Excellent

24 Jul 2026

Sheila

Good stay

10/10

Exceptional

23 Jul 2026

Jean

location was excellent for tourist

8/10

Excellent

23 Jul 2026

Alicia

They were doing renovations so in the morning it was kind of loud. Rooms were very nice and clean.

4/10

Poor

21 Jul 2026

alireza

It was construction till 5 o'clock and the lobby was closed. It was not mentioned before booking and the day before departure they send me an email and informed me.
During days and nights I could hear the voice of underground train constantly and it wake me up during nights.
Overall I don't recommend there to anyone.

Self

10/10

Exceptional

19 Jul 2026

Aynalem

Great staff and amenities. Can't ask for a better location as well.

Family

10/10

Exceptional

18 Jul 2026

David Johnatan

Everything was good.

Family_with_children

6/10

Pleasant

16 Jul 2026

Lauren

The staff was the best part of the stay. Very helpful & polite. The location was very convenient to the O train and walkable to Sparks St, Parliament buildings etc. The hotel itself is tired hence the renovations which you are only made aware of after you book and pay. Our room was still the old one but all their photos online are of renovated rooms which is a bit misleading. Once they are done it will be a great place to stay. The games room was just sad with old equipment in it. The pool is unmanned and therefore rules are not followed by guests. The construction started at 7am and it was loud. The balcony doors didn't open in our room despite being after their winter/spring closure so we had no fresh air available, and you could hear outside noise from Queen St. I would avoid staying until the renovations are done unless you get a really good rate.

Family_with_children

8/10

Excellent

14 Jul 2026

Kaitlin

The property was under construction and the work started quite early in the morning, around 8 am which was disruptive to sleeping in while on vacation. The location was good and the pool was a great hit with the kids.

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Trisha

Location was fantastic. We did not use pool/gym. Restaurant was closed as hotel was under renovation, although they had room service available. Breakfast was buffet only and was ok. Had trouble getting there because we were told it was on the 29th floor, only you can’t take the elevator to the 29th floor. Found another couple trying to get there as well. After climbing stairs from 26 to discover locked doors on 27/28/29 we went to the main lobby where we were told that you have to take the elevator to the 28th floor and then take a different set of stairs up. Would have been helpful to give that info on check-in.
The room was nice and large but a bit weird with lots of empty space and then a tiny bathroom. No full length mirrors anywhere. I did mention this to staff who told me that it had been an oversight but that they were on their way.

Partner

4/10

Poor

14 Jul 2026

rodney

For almost 400 it was more like a 3 start hotel. Should be free parking not 35.
New renovated room was poorly done.
Smallest Bathroom in the world.

Partner

10/10

Exceptional

13 Jul 2026

Nicole

Location and facilities were great.

Partner

10/10

Exceptional

12 Jul 2026

Pat

Very clean room....brand new reno....comfortable bed

10/10

Exceptional

12 Jul 2026

Anand Arungundram

-

Self

10/10

Exceptional

11 Jul 2026

Dave

Very nice hotel , beautiful rooms, very clean . Quiet. Staff was very friendly

Partner

6/10

Pleasant

11 Jul 2026

Samantha

Before booking this hotel, you should call and ask to see if the renovations are completed.
Staff is very welcoming, very respectful and very professional. However, they didn't have much information on the renovations themselves to give the people who are staying at the hotel.
This is going to be a beautiful hotel right in the downtown area. Once renovations are done it's going to be spectacular. I feel like this trip due to the restaurant not being open and a lot of the services being down,it should reflect possibly in the cost but it didn't. So just keep that in mind when booking.

Partner

10/10

Exceptional

11 Jul 2026

Leah

Staff was very polite upon arrival. Property was very nice

Friends

6/10

Pleasant

10 Jul 2026

Claudette

No breakfast

Partner

10/10

Exceptional

10 Jul 2026

serge

Very clean room and large

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Brittany

We always enjoy our stay here! It is quiet, easily accessible and in a prime location for what we do!

Partner

10/10

Exceptional

08 Jul 2026

JOSE MIGUEL

Family friendly

We barely noticed the ongoing works at ground floor

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Maureen

Friendly , helpful staff

Friends

10/10

Exceptional

07 Jul 2026

Brodie

Location was fantastic, rooms were recently renovated, and staff was very helpful.

Self

6/10

Pleasant

06 Jul 2026

Johanne

We were on the 7th floor, right in front of the elevator. Extremely noisy. The door was not sound proof at all. You can hear the elevator bell each time it's in use. There was teenagers and kids running from one room to the next and yelling in the hallway till 1am both night that we were there. After the first night we asked to be moved nothing could be done for us. Front desk workers are not pleasant nighter helpful. Information about parking and how to get to the breakfast are scarce and unclear. We were at this hotel some years ago and it was great but not this time. Be aware, there is renovation at the moment and the restaurent is closed. Breakfast is 35$ weekdays and 26$ on weekends. The room was clean and comfortable and the breakfast is good and offer a great variety with a spectacular view from the 29th floor.

Partner

10/10

Exceptional

02 Jul 2026

Daniel

Very convenient location. Close walking distance from several local attractions.

Family_with_children

10/10

Exceptional

01 Jul 2026

Luke

Nice property. The gym is great. Lots of room and variety of equipment. Starbucks in the lobby is convenient. Location is good, similar to most of the downtown hotels. Quick check in with helpful staff.

Self

6/10

Pleasant

30 Jun 2026

Sharlene

The only issue is they are under construction - so no breakfast /coffee room, no office & business room.

The gym was awesome! The rooms amazing and the staff very attentive and responsive!

Self

6/10

Pleasant

28 Jun 2026

Robynn

The hotel is in a great location, with many attractions within walking distance in either direction. Parking was also reasonably priced at $25 per day.

However, with the ongoing construction, I would be hesitant to book here again. During my stay, both the restaurant and the pool were closed. The front foyer was underwhelming, and the elevator area was neither accessible nor particularly attractive.

Overall, I felt that premium prices were being charged for what amounted to a two-star experience. I stayed in one of the newly renovated rooms, but it still looked unfinished. The mini-fridge leaked onto the floor because the door would not close properly, the shower caulking was incomplete, the flooring appeared very dirty, and there was unfinished tile work behind the bathroom door.

While the location is excellent, I will likely choose a different hotel the next time I travel to Ottawa.

Self

8/10

Excellent

26 Jun 2026

Anindya

Clean Room and knowledgeable staff.

Self

8/10

Excellent

22 Jun 2026

Jane

It would have been nice to know the restaurant and lounge were closed for renovations. Coffee shop closes at 1:00pm.

Family

8/10

Excellent

15 Jun 2026

Mary

Gorgeous room

Partner

6/10

Pleasant

14 Jun 2026

Yvonne

no restaurant and this was not communicated upon getting room
no where flagged as under construction

Partner

10/10

Exceptional

08 Jun 2026

Karen

The hotel is being renovated but do not let that deter you - parking is close, room service was great, new room was lovely, gym was well equipped - excellent stay!

Self

4/10

Poor

08 Jun 2026

Makela

The property is under renovation. Stay somewhere else until it’s complete.

8/10

Excellent

03 Jun 2026

MARY

Microwave i have to go down from 18th floor. And was used by different people as it open for public
The iron which does heat up

Partner

10/10

Exceptional

02 Jun 2026

Alex

Under construction

2/10

Poor

02 Jun 2026

Beverley-Jean

The hotel is being renovated. Expedia should have warnings on your site so people can avoid living in a construction site and paying full price for noise, inconvenience, dust and the fact that nothing in the hotel is working.

Partner

8/10

Excellent

02 Jun 2026

Maha

Good location

Family

10/10

Exceptional

24 May 2026

Laniyi

Staff were helpful and environment clean and cosy rooms

Family_with_children

4/10

Poor

23 May 2026

Dan

The location was great. However, the hotel was undergoing renovations, so really loud all day.
When I arrived just before 4PM, the room wasn’t ready. The next morning, there was no

10/10

Exceptional

23 May 2026

Tamika

The construction was loud and horrible

Business

10/10

Exceptional

19 May 2026

Frederic

Rénovation was ongoing. No restaurent available was a big minus

6/10

Pleasant

18 May 2026

Robert Anthony

Needs improvement

Self

10/10

Exceptional

18 May 2026

Cassandra

Great staff!

Family_with_children

10/10

Exceptional

18 May 2026

Veronica

Room was clean. Bed and pillows comfortable Hotel is also well located

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Aida

Clean renovated room

10/10

Exceptional

22 Apr 2026

Martha

I stayed in a newly renovated room on the 24th and it perfectly suited my needs.
The check-in process was efficient and I appreciated the efforts in discretion about my room's location (quiet voice).
There is renovation construction occurring on other floors but I was unaware of any noise associated with it.
I really disapprove of the incredibly wasteful in-room coffee maker but all other appliances were fine.
This location is perfect for tourists and government business, walking distance to most museums and government ooffices and situated beside the subway station.

Self

10/10

Exceptional

20 Apr 2026

Andrea

The valet parking was excellent. The restaurant on site was really good. The food was wonderful but a bit on the pricey side. All the employees were nice and helped with directions in the area when asked. Would definitely stay there again.

Family

8/10

Excellent

15 Apr 2026

Eugene

A good stay

10/10

Exceptional

07 Apr 2026

Christine K

I was so impressed by the customer service at the Ottawa Downtown Marriott. From check in to check out everyone was kind and helpful. I highly recommend a stay here.

Family_with_children

8/10

Excellent

06 Apr 2026

VÉRONIQUE

Pet friendly very easy with le spark street just right above.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Joury

Great location, fun playroom for kids, only blip is that arcades are paid. Being a guest, you'd imagine the arcades would be free. otherwise, all was great!

Family_with_children

10/10

Exceptional

31 Mar 2026

Kevin

Great door person

8/10

Excellent

24 Mar 2026

Shenthamil

Ya

10/10

Exceptional

22 Mar 2026

Joanne

Very clean and friendly

Friends

2/10

Poor

22 Mar 2026

Ronald

We travelled a lot those past years ( Can, US, World ) and I would say that this place is the worst we’ve experienced, extremely noisy

6/10

Pleasant

22 Mar 2026

Suzzette

Laundry facilities available and clean.
The bath room toilet ran constantly.
The tiwel rack located inside the shower caused damped towels; not sure if previous towels left for new guests.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Shanice Julia

Fire alarm went off one night and it was chaos. The staff never communicated what was going on

Partner

10/10

Exceptional

20 Mar 2026

Kimberly

Great hotel, only downfall is parking situation. The garage can get very chaotic and harder to come and go easily

Partner

8/10

Excellent

17 Mar 2026

lisa

Great location for us! Thanks for a lovely stay!

Pet

8/10

Excellent

15 Mar 2026

Wen

This place is a good stay in downtown Ottawa. I hope the room has bottle water

Family_with_children

10/10

Exceptional

12 Mar 2026

Tina

Found good restaurants near by. Children really enjoyed the look out on the top floor, where they could see the Parliament building and flow of rivers.

Family_with_children

8/10

Excellent

10 Mar 2026

Elise

I had a fantastic stay at the Ottawa Marriott. The pool was great, fast elevators, friendly staff.
The only issue I had during my stay was that the walls were pretty thin and I could hear very clearly some children yelling in the room beside us one night. It didn't bother me too much since, you can't help it that kids will be kids. I will say this place is very clean and it's nice they have hydration stations on certain levels to fill up your water bottles. This is especially great when on our trip we're out all day, so there's not a lot of opportunities to fill our bottles. It's also nice not having to fit my water bottle in the bathroom sink for water.
4.3/5 stars in my opinion!

Partner

6/10

Pleasant

10 Mar 2026

James

Woke up every morning at

10/10

Exceptional

05 Mar 2026

Simon

Room was clean, pool was nice, activity room was a little dated and missing some components for a couple of the games.

Hotel itself is a bit dated, but seems there are some renos being done.

Overall, had a good time with our family.

Family_with_children

10/10

Exceptional

05 Mar 2026

Marie-Christine

Restaurant staff on Sunday, Mr Hawa and Ms Leam were a delight. Service and food were excellent .

Friends_and_family Family

10/10

Exceptional

28 Feb 2026

Mihaela

The room is nice and cozy, the location is great. Great service too. Getting to the underground parking is a little confusing though, we had to drive around a little bit to get in.
We really appreciate the fact that you allow pets and there is no weight limit.

Thank you!

10/10

Exceptional

27 Feb 2026

Linda

Great check in service!

10/10

Exceptional

26 Feb 2026

Trevor Paul

Amazing location and view from our room, which faced north towards the river and Parliament. Kids enjoyed the basketball court, games centre and pool in the bottom level.

4/10

Poor

24 Feb 2026

Gonzalo

Outdated room.
Sound insulation not very good.
Food overpriced.
Great customer service.

Business

6/10

Pleasant

21 Feb 2026

Tyler

The front staff supervisor was extremely rude to us and even though it wasn't our first time there and that everything else went well, i will not return, there was no excuse for this woman speaking to customers like that.

Partner

10/10

Exceptional

18 Feb 2026

Terry

Good staff
Quality check in experience
Clean room

Partner

6/10

Pleasant

15 Feb 2026

Christopher

The room and location was great. The staff was great aswell but the room cleaning walked in very early all 3 days of stay which was around 9-10am. On the second day, I tried to ask for cleaning and informed the front desk at 11am and they said that they’d send someone yet when I came back around 8pm the room was not cleaned at all.

Leisure Self

10/10

Exceptional

15 Feb 2026

Monica

Enjoyed the updated rooms!

10/10

Exceptional

13 Feb 2026

Stephany

Great stay!

10/10

Exceptional

11 Feb 2026

Natalie

Room was clean, bed comfortable. Drrvice excellent

Leisure Pet

8/10

Excellent

11 Feb 2026

Kara

Clean room, nice lobby. Games room could use an update.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Ashley

Great for family stay!

Leisure Family

2/10

Poor

08 Feb 2026

Emad

We ate breakfast at the hotel restaurant and it was horrible…never had a worst breakfast in my life.

Friends_and_family Family

6/10

Pleasant

30 Jan 2026

Samantha

I was in one of the unrefurbished rooms and got a static shock off every light switch, plug and door handle. The rrom is dated, but the bed was comfy. The gym and pool facilities were great.

Business

10/10

Exceptional

24 Jan 2026

Matthew

It was our anniversary and they went above and beyond to make it special

Leisure Partner

8/10

Excellent

24 Jan 2026

Sheryl

Excellent cleaning woman for most of my stay. Room was on a corner .. bonus- larger room... negative- difficult to keep at constant temperature in the cold.
Different room, would stay again. Excellent location.

Leisure Family

6/10

Pleasant

24 Jan 2026

Ranjini

Was okay

Business_and_leisure Family

8/10

Excellent

23 Jan 2026

Mathieu

Good and comfortable room! Helpful staff.
Hotel restaurant was on the expansive side a bit

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Walt

Perfectly adequate room, worked great for our trip. Strange bathroom - the toilet was cut into the counter and set at an angle to the room, and the mirror was centered to the wall, not the sink, so I was shaving looking at the wooden border. Haven’t seen another one like it. Otherwise the place was just fine, no issues at all.

Leisure Friends

8/10

Excellent

13 Jan 2026

Leonardo

Overall it was ok. Noisy a/c uncomfortable to sleep

Leisure Partner

4/10

Poor

13 Jan 2026

Aboulfazl

First question no applicable
Second question;we wait long time to have a seat then we told them we dont want near window they said you have no choice.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Gennaro

Great service at the restaurant. The only thing I was a little disappointed with is temperature of hot water in the shower. Not hot enough.

Leisure Partner

10/10

Exceptional

11 Jan 2026

serge

very good service