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Best Western Plus Gatineau-Ottawa

Ottawa-ON · Canada

131 Rue LaurierView location

8.0/10Excellent1,324 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Amenities7.8/107.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Gatineau-Ottawa

The Best Western Plus Gatineau-Ottawa is a hidden gem in the National Capital region, boasting breathtaking views of Parliament Hill, the Byward Market, and the Gatineau Hills.

Located just steps from the Alexandra Bridge, it offers convenient pedestrian access to the Byward Market and proximity to cultural attractions such as the National Art Gallery of Canada and Parliament Hill. This family-friendly hotel features comfortable, well-priced rooms, some with balconies.

On the Gatineau side, guests are steps away from Jacques Cartier Park, the Canadian Museum of History, and the Convention Centre. The hotel offers 133 non-smoking rooms and suites, a heated saltwater indoor pool, and a unique waterfront location overlooking the Ottawa River.

With over 4, 500 square feet of event space, including four conference rooms and a grand ballroom, the hotel can accommodate up to 250 people for a variety of events. A range of rates is available, with varying included services such as parking.

Read more about this hotelShow less

With a stay at Best Western Plus Gatineau-Ottawa Downtown, you'll be centrally located in Gatineau, steps from Jacques Cartier Park and within a 10-minute walk of Canadian Museum of History. This hotel is 0.7 mi (1.1 km) from Maison du velo and 1 mi (1.5 km) from Notre-Dame Cathedral Basilica.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and LCD televisions. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 4155 square feet (386 square meters) of space consisting of a conference center and 4 meeting rooms.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 2026-11-30, 575492
  • Minimal age
    19
  • Optional fees
    • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
    • Rollaway bed fee: CAD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Jacques Cartier Park 0.1 km / 0.1 mi
Canadian Children's Museum 0.5 km / 0.3 mi
Canadian Museum of History 0.5 km / 0.3 mi
Rideau Canal 0.8 km / 0.5 mi
Maison du velo 1 km / 0.6 mi
Major's Hill Park 1.1 km / 0.7 mi
Ottawa Locks 1-8 1.4 km / 0.9 mi
Notre-Dame Cathedral Basilica 1.4 km / 0.9 mi
National Gallery of Canada 1.4 km / 0.9 mi
Embassy of the Republic of Philippines 1.4 km / 0.9 mi
Ottawa River Parkway 1.4 km / 0.9 mi
Embassy of the United States 1.5 km / 0.9 mi
Bytown Museum 1.5 km / 1 mi
Byward Market Square 1.7 km / 1.1 mi
Rideau Centre 1.8 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 133
  • Number of floors (main building): 9
  • Suites: 11
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Ski slopes
  • Sofa bed
Show 43 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift accessExtra charge
  • SupermarketExtra charge
  • Bicycle storage
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bikes available
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 4
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEW • 26 m²ROO.RV-2
    Room RIVER VIEWPhoto unavailable6 photos

    Best Western Plus Gatineau-Ottawa

    Room RIVER VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-4

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 26 m²ROO.KG-5
    Room KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus Gatineau-Ottawa

    Room KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-5

    Room amenities

    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Bathrobes
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Balcony

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    QUADRUPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 40 m²SUI.QN-1
    SUITE QUEEN SIZE BEDPhoto unavailable7 photos

    Best Western Plus Gatineau-Ottawa

    SUITE QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D-3
    Room TWO DOUBLE BEDSPhoto unavailable12 photos

    Best Western Plus Gatineau-Ottawa

    Room TWO DOUBLE BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-3

    Room amenities

    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable heating
    • Carpeted floors

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible-Queen Size BedRoom • Accessible-Queen Size Bed • 40 m²ROO.H6-QN
    Room Accessible-Queen Size BedPhoto unavailable12 photos

    Best Western Plus Gatineau-Ottawa

    Room Accessible-Queen Size Bed

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-QN

    Room amenities

    • Hairdryer
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Direct dial telephone
    • TV
    • Radio
    • Alarm clock
    • Desk
    • Bathrobes
    • Internet access
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE NON SMOKINGSUITE • EXECUTIVE NON SMOKINGSUI.EJ-NM

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 26 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable6 photos

    Best Western Plus Gatineau-Ottawa

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Internet access
    • Cable TV
    • Bathrobes
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Balcony
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Microwave
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 26 m²ROO.2D-2
    Room TWO DOUBLE BEDSPhoto unavailable13 photos

    Best Western Plus Gatineau-Ottawa

    Room TWO DOUBLE BEDS

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-2

    Room amenities

    • Shower
    • Bathroom
    • Balcony
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Cable TV
    • Bathrobes
    • Desk
    • Carpeted floors
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 26 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable6 photos

    Best Western Plus Gatineau-Ottawa

    Room TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Desk
    • Bathrobes
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Balcony
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
    SUITE NON SMOKINGPhoto unavailable6 photos

    Best Western Plus Gatineau-Ottawa

    SUITE NON SMOKING

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT-1

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KT-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-9
    SUITE NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Gatineau-Ottawa

    SUITE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-9

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 25 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable9 photos

    Best Western Plus Gatineau-Ottawa

    SUITE EXECUTIVE

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE MOUNTAIN VIEWSUITE • MOUNTAIN VIEWSUI.VN

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Plus Gatineau-Ottawa

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 40 m²SUI.QN-5
    SUITE QUEEN SIZE BEDPhoto unavailable8 photos

    Best Western Plus Gatineau-Ottawa

    SUITE QUEEN SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-5

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Gatineau-Ottawa

8.0
Excellent
1,324 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Amenities
7.8 /10
100 reviews shown
8/10
Excellent
16 Jul 2026
Laura
We picked this hotel because of its easy access to many bike trails, we were not disappointed. The hotel was convenient to downtown Ottawa. Pool was refreshing
Partner
4/10
Poor
16 Jul 2026
jason
Checkin was late. When u pay to check in at a certain time you should get bit early or ontime. Not late. Also room was filthy...never again
Partner
10/10
Exceptional
15 Jul 2026
FNU
Rooms are very clean abd staff was supportive , view is great .
8/10
Excellent
15 Jul 2026
Martine
L hôtel est très bien c est propre et confortable. L emplacement est idéal
Le seul hic nos chambres n étaient pas prêtes j ai des amis du groupe qui ont du attendre passé 17:30 h pour avoir leur chambre
Friends_and_family Friends
8/10
Excellent
14 Jul 2026
Teresa
Very clean hotel. Easy to aceess from Ottawa. Short walking distance to Ottawa centre.
Friends
10/10
Exceptional
13 Jul 2026
Michael
Great to have a balcony
Partner
10/10
Exceptional
11 Jul 2026
Elsa
Spic and span as always !
Self
10/10
Exceptional
11 Jul 2026
David
It’s was perfect
Family
10/10
Exceptional
11 Jul 2026
Barbara
Great area, clean rooms, helpful staff
Self
10/10
Exceptional
10 Jul 2026
Kurt
Great stay
Partner
10/10
Exceptional
10 Jul 2026
Pierre
Manque de stationnement
Partner
8/10
Excellent
10 Jul 2026
Sherry-Ann
Okay
Partner
8/10
Excellent
09 Jul 2026
Benoit
Breakfast is too much expensive
Partner
8/10
Excellent
09 Jul 2026
Simon
Bien situé
10/10
Exceptional
09 Jul 2026
Bill
Very close to Ottawa, close enough to be able to look across the river and see the Parliament buildings. And very close to green space for early morning walks.
Staff are very courteous and helpful.
Friends_and_family Friends
8/10
Excellent
09 Jul 2026
Carole
Bien situé pour aller à Ottawa ou Gatineau à pied ou à vélo. Le personnel est très serviable et accommodant.
Self
10/10
Exceptional
08 Jul 2026
Darshit
.
8/10
Excellent
07 Jul 2026
Hayden
Everything was great about the stay except the towel situation the towels they provide or at least what I was provided was the size of a kitchen towel and was very thin everything else was good about the stay though.
Self
10/10
Exceptional
07 Jul 2026
Veera
All good
Family_with_children
8/10
Excellent
07 Jul 2026
Antoine
One night stay after a great rugby game with teammates!!!
Partner
8/10
Excellent
07 Jul 2026
Pierre
accueil tres bien il aurait interet a enlever les tapis dans les chambres et couloirs qui degagent une mauvaise odeur surtout dans les couloirs. La climatisation fonctionnait tres bien les lits tres propres et le petit dejeuner n a jamais eu lieu le local etait ferme a l heure d ouverture. et le stationnement assez ordinaire car un choix de 3 endroits exterieurs pres de l hotel plus un souterrain .
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Marnie
I loved how bike trails were easily accessible.
Self
6/10
Pleasant
06 Jul 2026
Amir
Clean room
Family
4/10
Poor
06 Jul 2026
Chandrashekar
Lack of car parking and no complementary breakfast. 8 floor only two lifts it’s very difficult and night a lot of noise
Family_with_children
8/10
Excellent
06 Jul 2026
Jean-Manuel
Bonne localisation
Self
6/10
Pleasant
06 Jul 2026
Nancy
It was ok
Partner
6/10
Pleasant
05 Jul 2026
Krista
It was an okay experience. Not overly tidy.
Friends_and_family Family
10/10
Exceptional
04 Jul 2026
David
Clean room good staff air
Self
10/10
Exceptional
04 Jul 2026
Andrew
Overall cleanliness is on point.
Partner
8/10
Excellent
02 Jul 2026
Sebastien
Bien situé proche de Ottawa!! 😀
2/10
Poor
01 Jul 2026
Willy
The room needs to be clean more often as well as the elevator was extremely slow
6/10
Pleasant
01 Jul 2026
Mofeed
The room did not have balcony I expected to have balcony
Business
8/10
Excellent
30 Jun 2026
Manjula
We have to wait 1 hour get our room 😫
Family
8/10
Excellent
30 Jun 2026
Judy
Room was nice, awkward to get luggage and 2 people into room. Narrow entrance and bump at door also impeded us.

Bed was extremely comfortable.

Wish breakfast was included, disappointing to have to pay for a mediocre meal.
Partner
4/10
Poor
29 Jun 2026
Robin
There was no housekeeping services and we had to use the same wet towels for our 2 day stay in the king suite. There was no bed making or freshen up either. Very disappointed!
Family
6/10
Pleasant
29 Jun 2026
Dana
We had a nice stay. Beds were clean and comfortable. Staff were very busy and had to wait to check in and checkout. Elevators were so slow and after waiting usually full. Parking was not good.
Partner
10/10
Exceptional
29 Jun 2026
Angeline
.
Family
8/10
Excellent
28 Jun 2026
André
Très bien situé, près de tout.
Aucun problème de stationnement
Hôtel qui commence à prendre de l’âge mais propre, bien entretenu et excellent service. Pas de déjeuner
Self
10/10
Exceptional
28 Jun 2026
Tunrayo
Nice lodge with good views of the city.
Family_with_children
8/10
Excellent
27 Jun 2026
Yasin
.
Partner
6/10
Pleasant
27 Jun 2026
Yvonne
The rooms are a bit small and amenities are just the minimal. However the place is clean and well maintained. Good walking distance to the tourist areas in Ottawa.
Partner
8/10
Excellent
26 Jun 2026
Joachin
le personnel est tres courtois
Partner
8/10
Excellent
26 Jun 2026
Cheng Hock
The hotel is located in a nice location, close to a lot of attractions in Ottawa. Cross the Alexandre bridge is not so bad, quite nice to walk during sunset. The parking is a bit of a chaos; lots of cars park in front of hotel.
Self
8/10
Excellent
26 Jun 2026
Alex
It's decent and not very expensive
Partner
6/10
Pleasant
25 Jun 2026
Karine
Isonorisation médiocre, climatiseur extrêmement bruyant. Pratiquement impossible d’avoir de l’eau chaude dans la douche et zéro débit d’eau
Partner
6/10
Pleasant
24 Jun 2026
SUZANNE
the property was clean and staff very helpful the only thing we didn't like was the breakfast as I thought was part of our room but when we went down to breakfast we needed to pay $14.99 ea. and the potatoes, eggs and bacon were cold.
Partner
10/10
Exceptional
21 Jun 2026
Kevin
Everything was great from check in to check out
Partner
10/10
Exceptional
21 Jun 2026
Alison
Clean property. Quick and easy check in and out.
Partner
8/10
Excellent
20 Jun 2026
jorge
One night is ok
Self
10/10
Exceptional
20 Jun 2026
Mohammad
It’s perfect place
Family_with_children
10/10
Exceptional
19 Jun 2026
Shawn
Check-in and check-out staff were great.
Front desk: the football fan at check-in (Nigerian?), the manager or staff from Tunisia and the girl with him were all excellent. Shout out to all of them!
The only sad thing was HK knocked the door with the DND sign on it.
Pool was great and condition of the property was good.
Partner
10/10
Exceptional
19 Jun 2026
Sandra
Will be staying here again next month. Comfortable and quiet.
Friends_and_family Family
6/10
Pleasant
19 Jun 2026
mark jerome
Ok
Family_with_children
2/10
Poor
18 Jun 2026
Tuerxun
Dear Management Team,
I am writing to formally lodge a complaint regarding my recent stay at your hotel. Regrettably, this has been the worst accommodation experience I have ever had in Canada due to serious issues with both your service and property security.
First, the room provided did not match my reservation. Your platform explicitly listed and showed a room with a balcony, but the room I was assigned upon check-in did not have one.
Second, and more concerning, is the damage caused to my vehicle while parked on your property. After arriving on the first day, I parked my car and did not move or drive it at all for two full days and nights. On the third day, as I was preparing to check out, I discovered that the exterior doors of my car had been significantly scratched.
When I immediately reported this to the front desk, the customer service I received was incredibly poor. Although the manager eventually came out to inspect the damage and noted down my phone number, I have received absolutely no follow-up since. No one has called me, explained the situation, or offered any resolution.
Due to the lack of accountability, poor service, and room discrepancy, I am rating my experience as zero. I am deeply disappointed and will never stay at this property again.
Family
2/10
Poor
18 Jun 2026
MOE
Don’t stay
8/10
Excellent
18 Jun 2026
Daniel
Bien situé
Partner
6/10
Pleasant
18 Jun 2026
Shweta
We stayed on river view room; but there wasn't anyway you could see river because of the trees; that was kind of disappointing as i have paid specifically for river view. May be if they could have give us same room at top level could have able to enjoy the view and river...but it was bummer. Front staff were good and helpful.
Family_with_children
10/10
Exceptional
16 Jun 2026
Annie
Bon accueil et excellent service au check inn de ce dimanche de juin par vos 2 employés (un homme et une femme) ainsi que du manager le lendemain qui m'a grandement accommodé pour pouvoir garder la même chambre. Une mention spéciale aussi pour les 2 machines Van Houtte à café et distributeur d'eau et sachet de tisane offerte gracieusement à l'accueil.
Self
10/10
Exceptional
16 Jun 2026
April Ninya Rey
Amazing service. Will visit again. Thank you!
10/10
Exceptional
16 Jun 2026
benoit
Excellent place!
Business
10/10
Exceptional
16 Jun 2026
benoit
Amazing staff. Very Professional and helpful. We held an Professional event there, a little last minute, and it was very good and efficient.
Business
10/10
Exceptional
15 Jun 2026
Annie
Personnels à l'accueil gentils et courtois offrant un excellent service et très accommodant. Excellente literie confortable et smart tv qui a bien fonctionné. Ma chambre était calme et reposante. Vue fleuve avec balcon. Stationnement sur 3 endroits possibles inclus. Prestations d'une qualité supérieure comparé à un certain motel avec piscine dans la même gamme de prix. hôtel à recommander.
Self
8/10
Excellent
15 Jun 2026
Denis
Charging 15$ for a buffet breakfast that is free in many hotels is a rip off !
Friends
10/10
Exceptional
14 Jun 2026
Marc-Alexandre
Great hotel. And great indoor pool.
10/10
Exceptional
13 Jun 2026
Akshay
Clean room, very friendly staff.
Family
6/10
Pleasant
13 Jun 2026
Jimmy
Stationnement pas très accessible
Family
8/10
Excellent
12 Jun 2026
Omar
Amazing location close to Pont Alecandra and History Museum. Underground parking was a bonus. Breakfast buffet was decent. Swimming pool as very good. Only did not have a proper business workspace for calls or a small 2 person meeting.
Self
10/10
Exceptional
11 Jun 2026
Alain
La localisation et la vue sur la rivière étaient excellentes.
Partner
10/10
Exceptional
10 Jun 2026
Mary Ann
Our room was super clean and no bad smell. The staff was helpful and I liked that they have cold/ hot water and free coffee in the reception area. It’s highly recommended!!!
Family
10/10
Exceptional
10 Jun 2026
Mahender
Breakfast should be included
Family_with_children
10/10
Exceptional
08 Jun 2026
Erin
Great location
Friends
8/10
Excellent
08 Jun 2026
Reneka
Everything was great, only complaint is the bathroom was very tiny, very difficult to manoeuvre in! Coffee maker didn’t work! Overall a great stay and would recommend!
Partner
6/10
Pleasant
08 Jun 2026
Steeve
Le personnel est à la réception est très gentil. L'hôtel est correct. De notre chambre, on avait une vue sur un mur. Même si on avait un balcon, rien d'intéressant à s'y installer. On a aussi entendu des bruits venant du mur de la salle de bain. C'était de l'eau d'une autre douche, un système d'alarme. Impossible à déterminer ce que c'était. Par chance, ces bruits ont arrêtés assez vite. Bon hôtel, bien situé mais un peu cher.
Friends_and_family Friends
10/10
Exceptional
06 Jun 2026
Hong
Great services and nice smiling face, it's so great of my trip all about your wonderful organization!
Family_with_children
10/10
Exceptional
05 Jun 2026
Nathalie
.
Friends
4/10
Poor
01 Jun 2026
Megan
Room was dirty. Wi-Fi didn't work. Curtains were worn and didn't block light very well. Location ok if you don't mind walking half an hour to get to town.
Self
10/10
Exceptional
01 Jun 2026
sandeep
Great experience
6/10
Pleasant
31 May 2026
Amanda
Parking is awful there is 3 differnt parking lots for the hotel.

Rooms need to be updated.
Self
8/10
Excellent
31 May 2026
Isabelle
Overall good hotel! Great value for the price you pay !
Partner
6/10
Pleasant
30 May 2026
Aimee
Parking was not great. Had to pay for a continental style breakfast.
Family
10/10
Exceptional
29 May 2026
Darin
Pretty good over all but the pool was closed and I was really looking forward to that but over all great staff great rooms and great breakfast. Worth it to get a balcony room!
Family_with_children
6/10
Pleasant
28 May 2026
Caroline
Présentement en rénovations, certaines installations sont moins accessibles. Le petit déjeuné est correct sans plus. L’hôtel est quand même vieux. Les draps très propres le lit et les oreillers confortables. Le système de climatisation impossible à arrêter, la porte ouverte le bruit est quand même dérangeant. Un bon endroit pour dépanner mais au prix que j’ai payé c’est clairement cher payé, mais cela en incombe strictement à expédia plus qu’à l’hôtel directement.
Self
10/10
Exceptional
27 May 2026
Robert
Great hotel, reasonable price.
Very close to downtown Ottawa, just a walk over the bridge.

Free parking.
Self
6/10
Pleasant
25 May 2026
Danny
I must first compliment the diligence and hard work of the staff in the hotel. Daily room maintenance was provided. (Note that a lot of big brands are not even providing daily service now.) The pool was cleaned up immediately after closure at 9pm daily. However, the water temperature was a bit on the cold side, making it not as comfortable for leisure swimming. When I checked in, the coffee maker was not working. It dripped water on the table (after filling the overflow) instead of filling the cup. The front desk was not able to find the technician to fix it, and eventually replaced it with a new one. In the business center, the printer had its toner lights flashing, meaning that it ran out of toner (both black and white, and colors). The desktop computers were not connected to the internet and not connected to the printer. (I was desperate to print a few documents.) The problem was reported to the front desk upon arrival and it was not even fixed on the day of my departure!
Friends_and_family Family
10/10
Exceptional
25 May 2026
yvette
La chambre était très bien et calme <
La piscine était un peu compliqué a rejoindre de l'intérieur - indication pas claire
eau bonne température et confortable

Le déjeuner était pas très bon - manquait patates, œufs, sirop, café - le jeune homme était poli

Aimé le balcon et relaxant
Family
8/10
Excellent
25 May 2026
Genevieve
Un peu vieillot, mais c’est bien situé et confortable.
Partner
6/10
Pleasant
24 May 2026
Maitrey
Okish experience
2/10
Poor
24 May 2026
Ginette
The room was clean and as we excepted it. The staff at the reception was great due to a over booking rooms. It took patience but they manage to resolve the situation.
Breakfast we were asked to pay our meal before we go in. The buffet is not great, selection is poor. We had to ask for fruits, we got not ripped pears, no jam we had to ask.
Partner
4/10
Poor
24 May 2026
Nadia
I stayed at this hotel for two nights in May 2026 while my daughter was attending a dance competition. The room and bathroom were clean, and the reception staff were friendly and welcoming.

However, parking was a major issue. There were not enough spaces available, and the surrounding streets were under construction, making it very difficult to find parking. The area itself felt quite limited, with little to do nearby, and most restaurants closed early, around 6 p.m., leaving mostly fast-food options open.

To find better dining and activities, we ended up crossing the bridge from Quebec to Ontario. Overall, this was not what I expected from the location
Friends_and_family Family
10/10
Exceptional
24 May 2026
Nicole
The view was amazing. Excellent location!
Family_with_children
8/10
Excellent
23 May 2026
Ryse
Bien aimé l’emplacement et l’atmosphère. Personnel accueillant. Pour ce qui est du déjeuner, il était froid à 7:15 . Mais menu bien.
Partner
6/10
Pleasant
23 May 2026
Manjunath
Ok for a one night stay. Near rooms, friendly staff, well maintained hotel.
Stayed in line to check in for over 40 mins with one person assisting everyone, to note this was during peak check in time. Next day morning two staff sitting at the front desk with absolutely no one around. However breakfast was managed by one person, checking in people, cleaning tables, reloading food, assisting everyone. Extremely bad planning in my opinion.
Spent an hour with kids at the pool, there were no towels.
Family_with_children
10/10
Exceptional
22 May 2026
Vincent
!
Self
10/10
Exceptional
20 May 2026
Amany
Great stay with superb locattion
Family_with_children
10/10
Exceptional
19 May 2026
Udhayakumar
Yes
6/10
Pleasant
19 May 2026
Rebeca
The rooms are comfortable, no frills, no exhaust fan, washroom was stuffy. Elevator smelled like vomit. It was an ok hotel. Good for short stays.
Partner
2/10
Poor
19 May 2026
Sai
Room is not clean, buffet place has s not hygiene
8/10
Excellent
19 May 2026
April Rose
The front desk was very accommodating when we arrived and helped us with our concerns. Kudos 👍
Family_with_children
8/10
Excellent
18 May 2026
Alexandra
La chambre était très propre.
Le personnel était sympathique.
La piscine était propre.
Le déjeuner était plutôt ordinaire.
Family
10/10
Exceptional
18 May 2026
Gabriel
Nous avons adoré notre séjour. Il est situé dans un endroit stratégique, tout près du pont pour se rendre à Ottawa Downtown. 2 minutes d’auto et nous y sommes .

Location & surroundings

Best Western Plus Gatineau-Ottawa
131 Rue Laurier, Gatineau, Canada

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Best Western Plus Gatineau-Ottawa

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