University Of Ottawa Residence

10/10

Exceptional

31 Jul 2026

Zaoxing

It’s student residence, so expectation is different. But it has everything we needed as traveller, room was clean, location was convenient, and as a very nice bonus, the location is quiet and safe.

8/10

Excellent

31 Jul 2026

Stephanie

For the price I can't really complain. Having two bedrooms and a full sized fridge was perfect for a family. The beds were pretty uncomfortable though and the blanket was very thin.

My only complaint about the staff was upon checkin we had loooots of bags and suitcases (family of 4 staying 5 nights) and the staff never mentioned a trolly being available. It was only when we saw another family checking out and using a trolly that we asked about where they got that. They said they saw it behind the desk at check in and asked to use it.

8/10

Excellent

30 Jul 2026

Ginny

The staff were great, the location is great, but the kitchen facilities don't work for a family. First they are on the main floor of a 20 floor tower, and second there are 2 stoves and NO dishes / pots/ pans/ cutlery provided. I went down one day and there were 30 university students in line waiting to use the stove and there is no seating space . The microwaves and kitchen in the room are pretty useless as (again) there are zero dishes provided. I asked at the front desk (because other universities give a few plates and forks for a deposit fee) and they first said they could give us some paper plates and wooden forks but then they said they didn't even have those. For a family travelling across Canada with carryon luggage only it was really annoying to have to go buy paper plates, cups, wooden cutlery and knives to be able to eat in our room (far away from the main floor kitchen madness).

8/10

Excellent

29 Jul 2026

James

I would stay there again even with the not-so-great items…

The great: The full-sized fridge. The fact that we booked for 2 double beds and the room was like a 2 bedroom apartment with kitchen (no oven or stove but there are common ones in the building). Staff was wonderful. Property centrally located. Smart TV’s in both bedrooms.

The not-so-great. You have to pay for parking. There is only a shower and our shower curtain did not completely span the opening so we needed to aim the spray or hose the floor. If you are used to larger towels you only get hand towel size and slightly bigger (hair towel-sized). Bed comfortable for one person but the bed frame with zero support in the middle causes bowing so two people constantly roll towards the middle together.

4/10

Poor

29 Jul 2026

Robert

We knew this was university accommodation so arrived expecting a no frills stay. What we hadn’t expected quite how basic things were - from the smell across the apartment to the holes in the plaster on the walls and the curtains that had fallen off the window poles

The biggest issue was the beds where the mattress in both rooms were so saggy that it was impossible for two people to sleep without falling into the centre of the bed.

It felt like trying to sleep “uphill” and after one night of no sleep we cut our losses and left early

Also be aware that whilst the apartment is walking distance to Parliament Hill it also borders Rideau Street which - as we discovered - has a serious drug users and homelessness issue.

On the positive note it is cheap but honestly if you can afford to stay somewhere else then I would

10/10

Exceptional

29 Jul 2026

meghan

Great location, great price. Would definitely recommend.

10/10

Exceptional

28 Jul 2026

Zhangfei

great location, reseasonable price, good room size.

8/10

Excellent

28 Jul 2026

Ajay

This is a six story building but has only one kitchen on the ground floor, not sufficient for all the residents.
Parking is expensive

8/10

Excellent

28 Jul 2026

Anandkumar

I had a fear that room will have a bug, but I found no bug in the rooms but floor needs more clean one of my kid caught a allergy due to thier old blanket so please avoid thier old blanket. I was not comfortable couple of things 1. Wash room shower could have been better head it just normal 5doller head which is quite uncomfortable to bath for kids. 2. Housekeeping needed at least once cause for all 3days even no options for new garbage bag or towels and blankets like no secondary options.3. No additional items like hair dryer,kettle,water filters, cups nothing you need to be aware. Good things are 1. Location is quite close to city if you can walk no so good with car cause parking charges will kill. 2.locked facility so will be safe and good options to cook with your induction Stove 3. Good please for family stay 4.front desk is very friendly but only allows checkins at 4pm and check out cannot be extended.

8/10

Excellent

27 Jul 2026

Jocelyn

The residence is a great affordable option for staying in the center of Ottawa and being able to walk or bike around the city. We had a two bedroom apartment which worked great for our family. A bathroom and kitchenette (microwave and fridge included, no dishes or cutlery) were part of the unit. There is no central seating area other than the kitchen table. Both bedrooms are equipped with a double bed and TV. It is a very secure building with views of the Rideau Canal.

10/10

Exceptional

27 Jul 2026

Erika

Great location. Clean and comfy rooms with all you need.

10/10

Exceptional

27 Jul 2026

Sammi

We love this 3 nights stay in uottawa. It is not a fancy hotel but it comes with two separated rooms and a little common area with microwave and full fridge. It recalls my old times living in college doms. Free self laundry as bonus points. Walking to downtown only 15 minutes

10/10

Exceptional

24 Jul 2026

María Sol

Good

8/10

Excellent

23 Jul 2026

Karisa

good location. safe. would stay here again. nothing fancy.

8/10

Excellent

23 Jul 2026

Haohan

Good position! Clean and spacious rooms! Extra payment for parking but fee is reasonable!

4/10

Poor

23 Jul 2026

Chris

To be honest... at $180 a night it is no longer a bargain. Sleeping on 2 well used student dorm beds vs 2 queens anywhere else.

10/10

Exceptional

22 Jul 2026

Xinjie

good location

6/10

Pleasant

21 Jul 2026

Julianne

Basic and economical. There was a lengthy discussion with staff who did a poor job of explaining how the parking works, resulting in our getting a $100. parking ticket. Welcome to Ottawa!!😞

Partner

10/10

Exceptional

21 Jul 2026

Richard

Great location for our sightseeing trip. The rooms were basic, clean, and comfortable with everything we needed and nothing that we didn't need. The staff were friendly and helpful as well. Would recommend if you don't need extra hotel amenities.

Friends

10/10

Exceptional

21 Jul 2026

Jan Lucille

We were comfortable

10/10

Exceptional

21 Jul 2026

Jingyu

Worth the cost at a perfect location.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Schweta

Friendly and helpful staff. The room doesn’t come with an iron but the front desk had one we could use, they were very accommodative. The only change adjustment I would recommend is to put wider shower curtains. I stayed here last year and this year and both showers had a curtain that was not as wide as the shower so water could easily spritz out.

Family

10/10

Exceptional

20 Jul 2026

Glenda

Great location, clean rooms, very quiet. There's a fridge and microwave, but no kitchen supplies, so consider bringing a cup to heat water.

10/10

Exceptional

20 Jul 2026

Sze Ki

Great and affordable place to stay!

Friends

10/10

Exceptional

20 Jul 2026

Mandy

Basic accommodations for the traveller who isn’t looking for anything fancy. Clean, safe and centrally located for easy access to downtown Ottawa. Have stayed before and will stay again!

Friends

10/10

Exceptional

20 Jul 2026

Adam

Great place to stay

10/10

Exceptional

19 Jul 2026

Sharon

The room was very clean and the linens were provided. The room had bare necessities which was enough for us but the best part was the location to the Ottawa city itself. Getting into the location was very easy, it was very walkable to all the things we wanted to do and see and I would definitely look into renting here again if I was coming to the Ottawa area. The staff were very friendly and helpful.

Friends_and_family Friends

8/10

Excellent

19 Jul 2026

Lisa

Parking and front desk stagg

Family_with_children

6/10

Pleasant

18 Jul 2026

Cai Fang

Convenient location, great view. The facilities in the room were a bit outdated. Washroom was small. There was no hair dryer or hot water available in the room.

Family_with_children

10/10

Exceptional

17 Jul 2026

Yingxiao

The staff was helpful at check in. Our room was available, but we were able to checked our luggage. The room was quiet but not very clean. There was gum on the ceiling and toothpaste under the desk. We didn’t expect it to be a 5-star hotel, so it was understandable. The location is very convenient! It is within walking distance to Parliament Hill and many other attractions. We would definitely stay again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Francine

Clean and quiet

Family_with_children

8/10

Excellent

16 Jul 2026

Cynthia

The double room was clean and reasonably priced. Lots of parking spots available right by the residence. The staff working check in were so helpful and friendly. Perfect for welcoming people to the property.

Family_with_children

10/10

Exceptional

16 Jul 2026

Feifei

I love the great location, good value and convenience. I also love the two bedroom apartment, we each had our own room and we had a dining area and regular sized refrigerator.

Friends

6/10

Pleasant

16 Jul 2026

Jinfeng

The room I live is on the side where the railway is, and it is very noise the whole day and night. Overall it is very convenient and nice.

Self

6/10

Pleasant

15 Jul 2026

Greg

I would’ve enjoyed my stay more if my room lock had worked. Fortunately, I was able to lock everything into the bedrooms so I could go out and eat. The staff. were helpful and responsive, but could not fix the lock.

Self

8/10

Excellent

15 Jul 2026

Heather

Very basic but clean and quiet. The mattress was odd- sounded like it was plastic and the sheet slipped around on it. Otherwise perfectly comfortable and excellent location. Staff were very helpful and accommodating.

Family_with_children

6/10

Pleasant

14 Jul 2026

Liang

The mattresses in both rooms sagged so badly that it was impossible to sleep on them.
Only have half bottle shampoo and half bottle lotion looks used in the bathroom.
Both kitchen and bathroom has no cold water, only warm and hot, it’s weird.
Check your door lock when you go out, sometimes it is not locked automatically.

Everything else was fine, stuff is good, location is good, parking is good, AC is good.

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Rosalyn

It was clean and quiet. The parking was very close and we were able to hop on the train to get to our events.

Family

10/10

Exceptional

13 Jul 2026

David

STAFF were awesome. VERY GOOD value for the money, especially downtown

Friends

10/10

Exceptional

12 Jul 2026

Ryadh

Clean and simple accommodations that still was very family friendly. Very close proximity to the downtown core. An excellent choice for a budget conscious family looking for a place to stay.

Family_with_children

10/10

Exceptional

12 Jul 2026

Dominic

Great location, good place to stay for the price. Be prepared for a bare appartement but functional. I will stay there again.

Self

8/10

Excellent

12 Jul 2026

Munna

Clean room good air conditioning and easy parking

8/10

Excellent

11 Jul 2026

Federico

La cocina comunal estaba muy sucia

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Weixiu

Everything was perfect for the price, except the beds. It seemed like both beds in the apartment had a sagging issue in the middle. They were fine for one person, but a bit uncomfortable for two people sharing a bed.

Also, just for your reference, parking is $9 per day on weekends and $17 per day on weekdays, which did add a bit to our overall budget.

Other than that, everything was great: friendly receptionists, supportive staff, and convenient check-in instructions. Overall, it was a very pleasant stay for our family of three in this two-bedroom apartment.

Family_with_children

8/10

Excellent

09 Jul 2026

Roberta

The location is amazing, especially if you are taking public transportation. It is barebones in the rooms, other than the TV and AC, you can't cook in your room other than microwave - it is not equipped otherwise. Price is good however for what you get.

Family

10/10

Exceptional

08 Jul 2026

Peter

Nice clean place to stay. Not much amenities.

Friends

8/10

Excellent

08 Jul 2026

Marcia

Proximity to downtown attractions was excellent. Environment felt safe. Staff was very helpful in answering questions and giving suggestions and directions as we were visiting from out of town. Would recommend.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Stéphanie

Very clean

Friends

8/10

Excellent

07 Jul 2026

Theresa

Adequate for our needs. Parking pay kiosk was out of order and parking lot was not available overnight. Not ideal.

Family

8/10

Excellent

06 Jul 2026

Randolph

Convenient. Inexpensive. Parking available

8/10

Excellent

05 Jul 2026

Brian

It brought me back to university life 50 years ago. Good memories

Partner

10/10

Exceptional

05 Jul 2026

Joanne

The place was perfect for us. Great location. We made breakfast there. Beds were comfy. Staff was welcoming and friendly. Thank you!

Family

2/10

Poor

05 Jul 2026

Devashree

No ac, uncomfortable bed, no proper sanitary items

Family_with_children

8/10

Excellent

05 Jul 2026

Sylvain

.

Family_with_children

10/10

Exceptional

04 Jul 2026

Venkata Ramana

Highly recommend if you are visiting ottawa

8/10

Excellent

04 Jul 2026

Brittany

Staff was friendly, location was great. Affordable! Everything went very smooth. I guess my only complaint would be the building and room didnt smell very nice. It was tolerable though and I would still stay here again.

Self

10/10

Exceptional

04 Jul 2026

Ali

Great value for the price, close to the downtown amenities, only recommendation is to bring your own kitchen accessories specifically kettle

Family_with_children

8/10

Excellent

04 Jul 2026

Kavita

Its good for a stay near downtown and reasonably priced.

8/10

Excellent

03 Jul 2026

Anthony

Very well priced for what you get from the space. Rooms are small but that’s expected from dorm living. Staff was extremely helpful

Friends

10/10

Exceptional

03 Jul 2026

William

Very capable and accommodating staff, easy access on foot to downtown, clean facility and rooms with more than adequate air conditioning, plenty of parking directly adjacent to the facility. Overall good value.

Family

10/10

Exceptional

03 Jul 2026

Ting

I like the variety of the tv channels they have in the bedroom!

Family

10/10

Exceptional

02 Jul 2026

Abhijit

All great indeed,
its just that kitchen should have few utensils, coffee maker, also found no paper towel.

Family_with_children

8/10

Excellent

02 Jul 2026

Paige

Good parking and great rooms. Laundry facilities were kind of gross though.

Family_with_children

10/10

Exceptional

02 Jul 2026

Shawn

Clean room, affordable

Family_with_children

8/10

Excellent

02 Jul 2026

Marie

The mattress was weak, not comfortable.

8/10

Excellent

02 Jul 2026

japeesh

Good stay

8/10

Excellent

02 Jul 2026

Sujitha

Highly satisfied

Family_with_children

8/10

Excellent

30 Jun 2026

Sarah

Pros: Air conditioning and a beautiful view - great landing spot to explore downtown ottawa.
Terrific and friendly staff
Secure building
Did we mention the view??

Cons:
Please note theres no dish soap, dish towels, cutlery or plates so the kitchenette is only as useful as your packed gear. There is a microwave.

Beds are classic dorm double beds; iykyk

Im 5’2” and couldnt stand under the shower head.

Family_with_children

10/10

Exceptional

30 Jun 2026

Dana

This location was recommended by my friend and I’m so glad because this is a great place, you feel really safe. There are so many things around and you’re just walks away from so many things, the mall, buses, grocery stores, convenient stores.

Friends_and_family Friends

8/10

Excellent

30 Jun 2026

JEAN-MARIE

The customer service was good

8/10

Excellent

30 Jun 2026

Gabriel Alain

Very nice room and the location was perfect for our trip.

Friends

8/10

Excellent

30 Jun 2026

Renaud

Demander plus qu’une carte de chambre

Friends

10/10

Exceptional

29 Jun 2026

Bonnie

very good

Friends

10/10

Exceptional

29 Jun 2026

Molly

clean room and very spacious. staff were super helpful when our key wasn’t working at 3:00am. second time staying at a UOttawa residence and i will definitely do it again, very nice being close to downtown for a reasonable price.

Friends

10/10

Exceptional

29 Jun 2026

chrissy

nice for the price, would stay again

Friends

4/10

Poor

29 Jun 2026

kamryn

We were told the staff were available 24hr a day but we called multiple times in the early morning hours (5x between 3am and 6am) and no one answered. We went downstairs to find staff and there was no one at the front desk both times we went to see them in that time as well.

Friends

8/10

Excellent

29 Jun 2026

marc

Le parking devrait être inclus et une cafetière avec capsule disponible dans chaque chambre , j'ai quand même payé 160$

Family

6/10

Pleasant

29 Jun 2026

Lorraine

Petit appartement idéal pour des séjours entre amis à faible coût. Qualité des services correct sans plus. Serviettes toutes petites et mince de faible qualité. Produits de toilette très basique et en petite quantité. Petit appartement très utile pour ceux qui veulent apporter leur repas de la maison et les réchauffer au micro-ondes. Lit plus confortable qu’on pense, mais moindre qualité qu’un hôtel bien évidemment. Aucune aération dans la salle de bain, mais bonne aération dans les chambres fermées.

Friends

10/10

Exceptional

29 Jun 2026

BINDHU

Rooms are well kept and clean. Staff is very helpful. Parking fee is very affordable.

8/10

Excellent

28 Jun 2026

Angie

Great place to stay for the price! Went with my teenage daughter , and the room layout is so wonderful with 2 separate bedrooms within the unit as well as a fridge and microwave. The stay was quiet and clean.

Got lost trying to find it by following the map in Expedia , this will take you close and on the campus but not to the residence. I put the actual address into your map! Also parking was sparse , and we had to park in a lot a couple streets over , but that didn’t pose an issue for us :)

I would stay here again if in Ottawa .

Family

10/10

Exceptional

28 Jun 2026

Marriah

Was very clean and cozy, easy check in, and friendly staff

Friends

4/10

Poor

28 Jun 2026

Wendell

The bed was sloped to the centre and totally worn out. My wife and I had a terrible sleep. Other the bed the place was very nice but the poor bed made the stay very uncomfortable.

Family_with_children

2/10

Poor

28 Jun 2026

Paige

This is in the worst area of Ottawa, not clean? Not safe i would never recommend this to anyone stay away

Friends

10/10

Exceptional

27 Jun 2026

Cynthia

The room we had was very convenient for our purpose there. We had a great view from our room. It was clean, easily accessible from freeway.
Just the beds were not great. They are made for one person so with two people you roll to the middle.
Otherwise, the staff was helpful and it suited us just fine.

Family_with_children

6/10

Pleasant

26 Jun 2026

Suzanna

The staff were great. They were helpful when I requested anything.
The room door lock had a problem with locking during our 3 night stay. The door would only lock after doing the trick with the handle multiple times. Maintenence taught us the handle trick.
The room was loud from the sound of the Ottawa transit trains.
Raw meat was being stored in the communal freezer. I informed staff and they immediately removed the raw meat.
Parking was convenient and close to the building for a fee. The machine to pay for parking is located in the lobby.
This is a great place on a budget to stay if you are just using it for a place to sleep.

Partner

10/10

Exceptional

26 Jun 2026

angie

Centrally located. Parked the car and took a short Uber ride to our event. Our room had 2 bedrooms, kitchenette, and bathroom. Super affordable. We will definitely stay here again.

Family

2/10

Poor

26 Jun 2026

Ralph

Just way to expensive for what you get
Therefore horrible

10/10

Exceptional

26 Jun 2026

jackie

very good .

Business

10/10

Exceptional

25 Jun 2026

Emma

Clean and easy to check in, a generally stress free stay

Family

10/10

Exceptional

25 Jun 2026

Hazel

Convenience

Family

10/10

Exceptional

23 Jun 2026

Danielle

Great!

Self

8/10

Excellent

22 Jun 2026

Rosa

We asked the staff to fix an issue with the tv cable, they came to see it, but they actually didn't fix it. We stayed three nights, our place had a small dining area, washroom and two bedrooms. Every single night something weird happened. The first and second night, we heard like somebody literally entered to our dining area and leave. The last night of our stay, we heard somebody knocked our door and leave, then around 3am we heard like somebody tried to open the door. Besides this, the towels were small as well as the washroom and bedrooms curtains. Other than that, everything else was great.

Friends

8/10

Excellent

22 Jun 2026

Rina

We stayed at the University of Ottawa Guest Stay during a family trip and had a very pleasant experience. The location is excellent, close to downtown Ottawa and many attractions, making it convenient for sightseeing and family activities.
The rooms were clean, comfortable, and provided everything we needed for our stay. The check-in process was smooth, and the staff were friendly and helpful throughout our visit.
The accommodation offers good value for money, especially for families looking for a comfortable and affordable place to stay in Ottawa. While some facilities are basic compared to a full-service hotel, everything was well maintained and met our expectations.
Overall, we enjoyed our stay and would recommend the University of Ottawa Guest Stay to families and travelers looking for a convenient and budget-friendly option in Ottawa.

Family

6/10

Pleasant

22 Jun 2026

Wendy

Room was not ready at check-in time of 4 pm. I had to wait at least 20 minutes.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Ndubuisi

The staff were exceptionally kind and helpful. I had mistakenly booked the wrong date and arrived a day earlier. I thought I was going to lose my money but they were able to help me sort it and I checked in stress free. Overall great experience.

Family

10/10

Exceptional

20 Jun 2026

Yira

Excelente ubicación

Family

8/10

Excellent

19 Jun 2026

JOANNE

Walking diatance to the bi-ward market, the rideau canal, and other landmarks.
Parking close to the residence and there were carts available at the registration desk to move luggage
The drapes needed to be replaced(stained and ripped)
The rooms quiet and clean.There was a fridge, however guests should bring cutlery, dishes etc and a kettle to plug in if you want to make an individual cup of tea or coffee for yourself.
They are quite strick about checking in and out. Our key card was deactivated promptly at 10:30am
Staff very helpful.
There didn't seem to be many places to eat on campus, especially on the weekend. The cafeteria was closed.

Family

10/10

Exceptional

18 Jun 2026

Mickael

Everything was okay

Family_with_children

10/10

Exceptional

17 Jun 2026

Andy

n/a

Self

10/10

Exceptional

17 Jun 2026

David or Andrea

The staff was really helpful and get us all situated nicely, It was a great value for a large family needing to stay downtown.