Name: Cartier Place Suite Hotel
Address: 180 Cooper Street, Ottawa, K2P 2L5, CA

10/10

Exceptional

22 Jul 2026

Dr. Linda

What a wonderful experience I had with staff; the apartment; and the location. It was just a lovely experience! I definitely will return.

10/10

Exceptional

21 Jul 2026

Doris

It's a really clean building with a nice pool, but we had to pay extra for parking, which I thought was included.

Friends_and_family Family

8/10

Excellent

21 Jul 2026

Darren

Great location …good price …rooms are dated but comfortable and clean.

Partner

4/10

Poor

21 Jul 2026

Sylvain

Manqué de renseignement et marqué information pour les étages et un labyrinthe pour le garage bref toujours dérange la personne à la réception pour les portes de garage

Partner

10/10

Exceptional

20 Jul 2026

Esmail

Great location close to all bars and restaurants and friendly welcoming staff.

Friends

8/10

Excellent

20 Jul 2026

Marcie

Clean room, beyond convenient location, accommodating and friendly staff. The added convenience of a kitchen - I would always check Cartier Place before looking at other options

8/10

Excellent

20 Jul 2026

dwayne

location
2 br unit was a plus

Family

10/10

Exceptional

19 Jul 2026

Eric

Lost and found. I left an item in the toilet. Would like to pick it up

Friends

8/10

Excellent

19 Jul 2026

Robyn

Will definitely stay there again,

Friends

2/10

Poor

19 Jul 2026

Martin

Nous avon retrouvé une pentouf dans la chambre, a-t-elle été nettoyé?
Nous n'avons pas eu la chambre promis, moins d'espace
Il manquait plusieurs éléments à la cuisine: 3 fourchettes, 2 cuillères, etc
La chaise sur le balcon brisé
Signe de moissisure sous le matelas du sofa

Je souhaite avoir un remboursement.
Nous avons du quitter rapidement le dernier jour, je ne pouvais pas me permettre une gestion de crise avec le help desk qui est très lent.

Family

8/10

Excellent

19 Jul 2026

Olivia

front desk staff are exceptional- super responsive and answered all questions. Rooms are outdated but as advertised. Great location with lots of restaurant options close by.

Friends

8/10

Excellent

18 Jul 2026

Moulay

Bel emplacement. A quelques minutes a pied du parlement et du centre-ville. Il y a parcontre du travail à faire au niveau de la propreté des chambres et aussi il y a trop de chlore dans la piscine

Family

10/10

Exceptional

18 Jul 2026

Kathleen

It was great !

2/10

Poor

16 Jul 2026

Dion

Charged me for a night I didn't stay, called to make a change minutes after booking and they said they can't make changes. Then I get my room, not in the main building but in \" the towers \" which is so far from main lobby I can't order food in. Then, not they an hour, I go to grab food, come back and there is an old couple in my room. They gave my room key and checked another couple into a room I was already checked into. Obviously the system doesn't work great. Also no AC except the bedroom.

10/10

Exceptional

16 Jul 2026

Valerie

Great stay. Room was cozy with 2 bedrooms, living room and kitchen including full size appliances, pots and pans and dishes. Great location with amenities close by.

6/10

Pleasant

16 Jul 2026

Nwawueze

I was not offered any meal or drink for two nights stay.
Also I am not happy that I paid with CAD for canadian transaction and was debited extra money charge for USD.

8/10

Excellent

16 Jul 2026

Keira

Check in was easy and quick. Room was large and had everything we needed. Very good location .

Friends

8/10

Excellent

15 Jul 2026

Andrew

The staff were very helpful.
The property is well located in downtown Ottawa.

Friends

10/10

Exceptional

14 Jul 2026

Richard

It was a very nice clean place very acceptable to every place. You could go to the parliament films to some of the museums all close by nice walking distance. Ideal I took three grandchildren with me and myself it was that it was perfect

Family_with_children

10/10

Exceptional

13 Jul 2026

Arnold

Quiet

Self

8/10

Excellent

13 Jul 2026

ZOE

Room was new refurbished clean well equipped. Beds were somewhat comfortable pillows not so much. Air conditioner very loud. Would stay again good location. Nice staff

Family

10/10

Exceptional

11 Jul 2026

Jeff

The decor is dated but it is a clean, well run hotel. Secure parking is expensive but a bonus

Family_with_children

4/10

Poor

11 Jul 2026

Leslie

Update the rooms

Partner

10/10

Exceptional

11 Jul 2026

Karina

Excellent endroit, près de tout, du parlement et autres attractions. L’appartement est bien équipé.

Friends

8/10

Excellent

11 Jul 2026

Jason

Very old and dated. But very clean

Family_with_children

8/10

Excellent

10 Jul 2026

Frances

Hotel was fine for our needs. Room was dated but most importantly clean. Staff were friendly and helpful. Great location! Underground parking was convenient.

As good as the hotel was, the attached bar/restaurant wasn’t at all welcoming. It was around dinner time and the place was empty. The server was put out to have us there. There weren’t any tvs or music playing. Just a dead, lousy vibe…

Luckily there are other much better options nearby.
We would stay there again and skip the bar/restaurant.

Partner

6/10

Pleasant

10 Jul 2026

Heather

The hotel is in a great location with big rooms and a kitchen.

It was clean but is dated.

Family

10/10

Exceptional

10 Jul 2026

Brad

Fantastic location right close to all the sights you want to see in Ottawa. The rooms are quite dated, very clearly renovated in the early 90s, but it adds to tye character. Great value for the price with each room having the kitchenette.

Self

8/10

Excellent

09 Jul 2026

Michael

The room was fine other than the lack of outlets to plug chargers in. No USB outlets, and most outlets hidden behind furniture.

The restaurant was advertised as Breakfast Lunch and Dinner. Never saw it opened for breakfast.

Self

4/10

Poor

08 Jul 2026

Jennifer

I will start with the positives. Excellent location right downtown. The size of our room was perfect. We had five people and one cat sharing one unit comfortably. We had a full kitchen which was very important because there isn't any good food in the hotel. The underground parking was convenient even though it is an extra $40 per night charge.
Now, unfortunately the negatives were quite glaring. The room was dirty. We don't mind that it's dated by about 30 years. This is different, it was dirty. We found pop bottles and food wrappers under the twin beds. We found a half a slice of pizza in one of the closets. We found two pairs of underwear, a pair of shorts, and some other clothing under a dresser and stuffed behind the bedroom door. There was some garbage on the balcony. There were soap and toothpaste remnants in the bathroom sink and counter tops and mirror. There was no toilet paper in the room at all.
The front desk didn't communicate the wifi connection information when we checked in. Honestly, it is inconvenient to have to ask for toilet paper and wifi passwords when going to a hotel.
The pet fee is really high at $85 for less than a 3 day stay and even more if you stay longer.

The pool is small and the steam room was closed. The pool is nice if there aren't many people but it fills up fast. The kids game room seems to be only for toddlers.
Fortunately the location is so good that there are many attractions close by.

Family_with_children

8/10

Excellent

07 Jul 2026

Jazmin

As a family of four, we had a great stay. We used the two bedroom suite so the kids had one room and we had the other room. Definitely a dated hotel, but had everything that we needed and everything was clean and taken care of. The pool was great with the hot tub in the sauna. The only thing that was annoying is that we didn’t know that we had to pay for parking separately so that was a surprise that we didn’t enjoy having when we first got there. Other than that, we had a great time.

Family_with_children

6/10

Pleasant

07 Jul 2026

Muriel

We picked this place because we needed a reasonably priced large room, as we need three beds. It was located in a quieter part of town, about 15 min walking distance from the places to visit. The room was spacious and there was a kitchenette. It was very dated - like, I felt I was back in the 80's. There were some coffee shops and restaurants at walking distance but no supermarket (for water). Overall it was good value for money but don't expect fancy.

Family_with_children

10/10

Exceptional

07 Jul 2026

Thomas

Love the hotel. Great location. Spacious rooms.

Partner

10/10

Exceptional

07 Jul 2026

Sin Chit

Friendly and helpful staff. Spacious suites with good amenities.

Partner

10/10

Exceptional

06 Jul 2026

Sophie

L'emplacement était parfait pour notre famille. La cuisine complète nous a permis d'économiser sur les repas.

Family

8/10

Excellent

06 Jul 2026

Nicole

Loved the location, kids had a great time in the pool, the full kitchen was very useful.

Family_with_children

8/10

Excellent

06 Jul 2026

Janet

Room was clean and quiet. Water pressure in shower was excellent. Some furnishings, particularly the sofa, needs replacement.

Partner

8/10

Excellent

05 Jul 2026

Norman

It's an old hotel so expect that old hotel smell. It's clean and has everything like in most accomodations. Location is very good. You can walk to nearby restaurants along Elgin. A few minutes walk to parliament and Byward market. Pillows can be challenging so bring your own. Overall, great place to stay if you're visiting Ottawa and need a place to sleep.

Family_with_children

10/10

Exceptional

05 Jul 2026

Kathryn

Our suite was very clean & the perfect size for our family

Family

10/10

Exceptional

05 Jul 2026

Vipin

Excellent.

8/10

Excellent

05 Jul 2026

Leila

Les chambres sont propres.staff très serviables. Cuisine équipé.
Stationnement sous-terrain avec borne de recharge.
Situé au centre-ville nous a permis de visiter la la région a pieds.
Plage Britania à 15 minutes par voiture, belle plage avec un grand parc pour pique-nique.
Je n'hésite pas a retourner la prochaine fois.

Family

6/10

Pleasant

04 Jul 2026

Mary Lynn

The location was great. Close to the market and amenities. The check in staff were nice and professional.

However it was overpriced for what we got it. The price quoted, my receipt and the amount taken off of my credit card were all different. I paid more on my credit card than the receipt I was provided.

Family

8/10

Excellent

04 Jul 2026

Jennifer

You cannot beat the location of this hotel if you plan to walk to all of the downtown attractions! It was convenient for us to have a kitchen so we could save a little money on food and cook for ourselves (great Farm Boy grocery store only a couple of blocks away). The rooms are outdated, but clean.

Friends_and_family Family

6/10

Pleasant

04 Jul 2026

Thelma

Location was great for Parliament, only 12-15 mins walk.
Apartment style accomodation which is excellent.
Floor was dirty and sticky of which I had to clean it myself with wipes. Carpets are so, so and old.
Front desk are great and accomodating.

Partner

8/10

Excellent

03 Jul 2026

Penelope

Excellent location, quiet, clean room. I would have liked a better equipped kitchen. I stayed in two different rooms and found the supplies for actually cooking to be a bit lacking. I had minor issues following check in on both occasions and they were dealt with promptly and efficiently. Overall it's a great, reasonably priced place to stay.

Self

10/10

Exceptional

03 Jul 2026

Sara

We needed a room on short notice due to the power outage and the staff and manager were able to get us in quickly so we could cool down. They were so friendly and helpful and made the heatwave cool for us!

Family

10/10

Exceptional

03 Jul 2026

VAIBHAVI SWANAND

Clean room

10/10

Exceptional

03 Jul 2026

Nancy

The only thing larger pillows

Partner

10/10

Exceptional

01 Jul 2026

Kevin

Close to restaurants and bars. Close to parliament. Spacious suite with dishes and full kitchen. Enjoyed our stay. Will stay again!

Partner

10/10

Exceptional

30 Jun 2026

Laurie

Very spacious suite with a comfortable bed and living room. The hotel is within easy walking distance of downtown sights and a great variety of restaurants. We would definitely stay here again to explore more of Ottawa.

Partner

8/10

Excellent

29 Jun 2026

Lisa

1 bedroom suite with kitchenette suited our needs. Nice to have the balcony with two chairs to enjoy the lovely Ottawa weather. Towel refresh service was very prompt and friendly.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

york

There is EV charge station. ✅
Unfortunately 3 of 4 of such space were occupied by ignorant non EV cars.
Hotel needs to do a better job on this issue.

Partner

10/10

Exceptional

28 Jun 2026

Norman

All was in nice ,pool could be better

Family_with_children

8/10

Excellent

28 Jun 2026

Ravinder

It was close to everything and the staff was very friendly

Family_with_children

8/10

Excellent

28 Jun 2026

Mark

Suite room with separate bedroom and kitchen. Great location.

Partner

10/10

Exceptional

27 Jun 2026

Cristina

We stayed in a two-bedroom suite, which was clean, comfortable, and equipped with all the essentials for a pleasant stay. While the building and décor are a bit dated, everything was well maintained and in good condition. The location was another highlight, with restaurants and local attractions within easy walking distance. Overall, it was a comfortable and convenient place to stay, and we'd consider staying here again.

Family

10/10

Exceptional

25 Jun 2026

Kelley

Nice room, and staff were very kind.

10/10

Exceptional

24 Jun 2026

Elizabeth

Great location. Clean simple apartment-style hotel. Perfect for people who want to be able to cook a little. Needs updating (hallway carpets look a little less than perfect), but is great for independent travelers who want a home base that is close to downtown. The staff were great! We would always stay there if they had one everywhere we traveled. Felt like home away from home.

Partner

10/10

Exceptional

24 Jun 2026

meghan

The room was clean and everything I asked for was accommodated. I came with my daughter and her nanny and they brought us a highchair and playpen for her to sleep in. There is an indoor play room with shelves of toys, and outdoor playroom and of course the pool. It was great to have a two bedroom apartment style suite. It was perfect for us. Will definitely recommend and return!

Family_with_children

8/10

Excellent

22 Jun 2026

Robin

The hotel is a bit old and it looks like they are updating. The location is excellent! Walking distance to Parliament, lots of restaurants and museums. There was lots of space in the two bedroom suite.

Friends_and_family Family

8/10

Excellent

22 Jun 2026

Ana

Friendly staff.
Excelent location.
Very spacious and clean rooms.

Family_with_children

10/10

Exceptional

21 Jun 2026

Clarke

Fair price and a central location

Partner

10/10

Exceptional

21 Jun 2026

Andrea

Great setup for family's and convenient location for sightseeing.

Family_with_children

8/10

Excellent

21 Jun 2026

Davin

Good location.

Self

10/10

Exceptional

20 Jun 2026

Jenny

Great location. Nice relaxed atmosphere. Great staff.

Family

8/10

Excellent

20 Jun 2026

Yvonne

The staff here is amazing and the location is central to almost anything you would want to do. The rooms are okay - just very dark even with all the lights on and could use some updating. Pool and hot tub were great and they have a toddler playroom and game room too!

Family_with_children

10/10

Exceptional

20 Jun 2026

Adam

We always love staying here. The location is great. Rooms could use an update but big room and staff is personable

10/10

Exceptional

20 Jun 2026

BARB

Great location, very spacious and clean. Safe area

Friends

10/10

Exceptional

19 Jun 2026

Michael

Un peu vieillot mais très propre tout ce dont on a besoin dans la cuisine , stationnement inclus facile d accès, 12 minutes de marche du musée de civilisation (nature). 15-20 minutes de l attraction du centre-ville. Personnel accueillant. Lit un peu dur oreillers devrait être changé, bonne insonorisation, beau balcon, on a adoré.

Friends

10/10

Exceptional

19 Jun 2026

Daniel

Excellent stay! Great location, friendly and accommodating staff and clean room and premises.

Self

10/10

Exceptional

19 Jun 2026

Chris

Great location, lots to see and do nearby. Room was comfortable and quiet. Nice to have a kitchenette - Farm Boy grocery store only 1 block away. Staff was pleasant and helpful.

Partner

10/10

Exceptional

18 Jun 2026

Joe

Only stayed one night but room was clean and well kept.

Self

6/10

Pleasant

17 Jun 2026

Lawrence

The rooms are large with full kitchen we did not use. Some of the carpets in the room and hall were stained. The lobby is very down market.

4/10

Poor

17 Jun 2026

Carrie

The hotel is in an excellent location. However, the price is high considering the finishing and furniture are very dated. There was a musty smell due to old carpet and old couch and chairs. The room was very clean, just not very pleasant to stay in.

Family

2/10

Poor

17 Jun 2026

Sam

My friend woke up with a cockroach on his arm. And a bunch of ants in the room. We will no longer be booking in this hotel.

Friends

10/10

Exceptional

17 Jun 2026

janet

Great stay! Nice central location. Very clean.

Family_with_children

8/10

Excellent

17 Jun 2026

Mark

I stayed here for two nights. I was given a suite which has kitchen/lounge area with balcony, and separate bedroom and bathroom. However the hotel/room decor is very dated but the condition is reasonable.
Not sure if the bed sheets were cleaned properly as I found hairs on the sheet when I took the covers off.
The bathroom was functional in terms of having everything you need. Over bath shower was ok and got hot if needed.
Bedroom air-conditioning worked well but was noisy.
Gym wasnt too bad and has a good amount of equipment.
Location was good near a road with plenty of restaurants.

Self

8/10

Excellent

16 Jun 2026

Judy

There was dirt in the dresser drawer and the dish washer didn’t work. Only one packet of coffee -1/2 pot - per guest.

Friends_and_family Friends

10/10

Exceptional

16 Jun 2026

Tracy

Great location and very spacious unit. The balcony was also a nice feature to have. A little dated but clean and comfortable

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Adrian

Very good location with a large apartament like room. Good communication with reception.
Parking rates very high, but we used a paid parking nearby.

Family_with_children

6/10

Pleasant

15 Jun 2026

Kurt

Great location. Rooms and decor are dated. Balcony is dirty.

Partner

8/10

Excellent

15 Jun 2026

Maria

I chose this l’hotel for it’s location. Lots of restaurants and shops nearby and the Parliament Buildings were in walking distance. The staff were helpful and friendly. The room was clean and quiet. I had a smaller SUV and Parking wasn’t an issue.

Family

10/10

Exceptional

15 Jun 2026

Emmanuel

Great facility for a family getaway in Ottawa.
Room was spacious and having the kitchen was definitely a plus.
The location is very convenient and allowed us to fully enjoy the city.

Family_with_children

10/10

Exceptional

15 Jun 2026

Clayton

The check in process was a little slow but that's not the fault of the staff, there were several people checking in at the same time and after a long drive it felt a little too long. The property is in a great location, close to everything. We needed the two room suite as our daughter was graduating from Carelton and rooms were scarce. While a little dated the room was clean and had everything we needed for a nice evening. The balcony is nice to sit out and have a drink, we faced away from parliament so it was much less noisy. Overall a great experience, we would stay here again if we need to come back to Ottawa.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Soraya Ashley Karimi

Clean room, great service, large suite, great value for money. Beds are a bit uncomfortable but I would stay there again regardless.

Self

8/10

Excellent

14 Jun 2026

Kerry-Lynn

Great hotel !

Family

8/10

Excellent

13 Jun 2026

George

Good location for our needs of being in the Ottawa area for a graduation. Lots of amenities near by of food, shops etc.

Family

10/10

Exceptional

12 Jun 2026

Antonina

Everything was great. Loved the pool and hot tub.

Family

6/10

Pleasant

12 Jun 2026

Yannick

Pool was great but the hotel needs to improve service especially for room cleaning. Cleaners did not come everyday and didn't always make bed even when they did come.

Self

10/10

Exceptional

11 Jun 2026

Kristian

Excellent service and clean accommodation. The kitchenette was perfect for preparing our own meals and the location was perfect to walk to downtown Ottawa.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Shubho

Overall very good and convenient place to live, includes kitchen facility.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Valerie

Great location, close to some great restaurants.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Lorna

This is the second time I’ve been there and the staff were absolutely wonderful. It’s a great location with great amenities.

Self

6/10

Pleasant

10 Jun 2026

Scott

Staff were very friendly and helpful.

Family

4/10

Poor

09 Jun 2026

Sarah

Clean but very modest - just a bed , couch , and outdated kitchen - not with price paid - said there was a restaurant on site and closed the entire time & no vending machines to get bottled water not coffee machine or pods in the morning

Partner

10/10

Exceptional

08 Jun 2026

JoAnne

Very happy with this hotel. Reluctant to stay there because parking was stated as an issue (in some reviews), however, parking was excellent during our stay and the best we’ve experienced in Ottawa. Reasonably priced too. Stayed in a two bedroom suite with family. Comfortable. Only issue we had were the lack of outlets to charge our phones and tea towels to dry dishes we used. Twin beds were teeny tiny for tall people, but comfortable. Great location.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Dan

Perfect location in the centre of downtown with almost everything in walking distance. Great restaurants and pubs nearby. Rooms are a good size and comfortable. Although it is next to Elgin, it is very quiet for a downtown hotel. Staff was super friendly and helpful.

Self

10/10

Exceptional

08 Jun 2026

George

I liked the proximity to Elgin Street

Self

10/10

Exceptional

08 Jun 2026

Holly

I love having the kitchen!

Family

4/10

Poor

07 Jun 2026

Carey Lynn

The location of the hotel and amenities/size of room were great. Bathrooms were clean. Parking is pricey $40 per night. The air conditioning is old and loud, electric sockets need updating, some light bulbs missing creating safety issues and the carpets, curtains and couches all smelled unclean. They could use replacing.

Family