Residence Conference Centre Ottawa West

8/10

Excellent

03 Aug 2026

Shantelle

Room for Andy very clean but ok. The young man that checked us in was fantasic

8/10

Excellent

02 Aug 2026

Marco

Thanks for the understanding for the late check-out.. (accident)… appreciated!

2/10

Poor

02 Aug 2026

Nathalie

Very unpleasant experience, while we were out of our room for the day, someone went in our room. We opened the door and saw paper towels on the floor, our stuff ( dishes , clothes, toiletries had been) put away. When I went to speak to the front desk, they were not sure, then got a vague explanation that they was likely a mix up and it was housekeeping but they wouldn’t have touched our things. They apologized but this is absolutely unacceptable. If they were aware that housekeeping by mistake went into our room. A note should have been left on our door to ask us to go to reception for an explanation. I am reaching out directly to the director of Algonquin College conference centre to bring this issue to their attention. As after the incident, we checked the reviews and apparently this is not the first incident of the sort. Would not recommend this place until their staff have been properly trained. Housekeeping staff should not touch guests belongings unless they have been instructed to do so. This really put a damper on our visit in Ottawa .

10/10

Exceptional

23 Jul 2026

Justin

👍👍👍

8/10

Excellent

21 Jul 2026

Lionel

NA

Partner

8/10

Excellent

19 Jul 2026

Emmeline

I stayed at the Algonquin College residence for four day and there was no towels change and cleaning of the bathroom at all. Maybe I missed read the contract. 😱 otherwise it was good, especially the friendly staff.

Self

10/10

Exceptional

19 Jul 2026

Meng

Clean and spaciou. Air conditioning works well,great location, close to shopping and restaurant

10/10

Exceptional

19 Jul 2026

Jacob

As expected

Self

10/10

Exceptional

17 Jul 2026

Gebreal

Like customer service.

8/10

Excellent

11 Jul 2026

Gayle

Good value

Partner

4/10

Poor

05 Jul 2026

Garry

There was no coffee maker or kettle in the room. The water pressure in the shower was NON EXISTENT and it never got remotely warm. That was a deal breaker for me, I could deal with everything else but the shower issues

Self

8/10

Excellent

05 Jul 2026

Ruby

Staff is good. The bed and shower need to improve

Family_with_children

10/10

Exceptional

03 Jul 2026

Maria Socorro

.

8/10

Excellent

03 Jul 2026

Anne-Marie

The staff at the reception was courteous, efficient and very helpful!
The bedrooms and bathroom were clean and tidy.
The kitchen was clean, and the fridge and microwave were appreciated.
The information about the unit and especially the kitchen was very helpful! If possible, supply of basic kitchenware would be appreciated. Parking facility was adequate.
All in all, I had a pleasant stay.

Self

6/10

Pleasant

26 Jun 2026

Antoinette

Very basic accommodation. Lots of space with a kitchen and two bedrooms. However the beds were small doubles. Hard for two adults to sleep comfortably.
Problably better suited for a longer stay than just one night, which we did.

Partner

8/10

Excellent

25 Jun 2026

Catherine

The property is clean and simple. Perfect place for a night in Ottawa. Our morning shower was cool. Not a lot of hot water. Mentioned it to the front desk when we checked out.

Partner

8/10

Excellent

23 Jun 2026

Johnathan

Check-in could have been more streamlined so that it didn't take so long, but the rooms are clean. The beds are comfortable. The shower is decently stocked, and they can provide more linens upon request. Navigation was a bit tricky, as there is no signage indicating Residence 'F' is the correct building. Very quiet, which is a great asset.

Self

8/10

Excellent

22 Jun 2026

Celia

Amazing for the price

10/10

Exceptional

21 Jun 2026

Victoria

Great location and easy nearby parking. So convenient to have the shopping area so close by - great breakfast places! The front desk staff were helpful and kind, and the stay was just what we needed.

Friends_and_family Friends

2/10

Poor

17 Jun 2026

lisa

Customer service not good . Wifi did not work which was not good as I need it for work .
100.00 parking ticket. No paper towels or Kleenex
No vending machines.

Partner

10/10

Exceptional

16 Jun 2026

Vas

Another great stay in Ottawa at Residence & Conference Centre - Ottawa West! Thank you!

Partner

10/10

Exceptional

14 Jun 2026

Fanny

Hébergement pratique et économique pour assister à des événements qui se tiennent au collège Algonquin. Il y a aussi des services à distance de marche.

Family

2/10

Poor

12 Jun 2026

david

Charge more than triple for parking

4/10

Poor

11 Jun 2026

James

There was pee all around the toilet boil on the tiled floor and in the corner of the bathroom. Both rooms electrical outlets did not work. The place looked run down and there were ants along the baseboards.

Family_with_children

6/10

Pleasant

08 Jun 2026

nick

Theres just nothing to the rooms. No TV, no radio, no alarm clock. The kitchen area had no glasses, no plates, no cutlery. I get that its a student residence half the time but come on, do SOMETHING

Friends

4/10

Poor

07 Jun 2026

Alistair

Front desk staff are not supposed to say your room number out loud during check-in for safety purposes, but they did.

The room itself smelled terrible, had scuffed and peeling wallpaper, chipped paint on the clothes rail in the closet area (which was very noticeable because they have no doors), and a big clump of black hair on the bathroom floor.

The beds were not comfortable. The pillows were tiny and we could easily feel the springs in the mattresses. The bottom sheet on one of the beds only covered the top 2/3 of the mattress; I had to pull off the bedding, turn the sheet sideways, and tuck it in the sides. It was not big enough to be tucked into the top and bottom, but it was better than having my feet on the mattress protector. The beds only had one thin blanket each, sandwiched between two flat sheets. We borrowed another blanket from the family we were visiting for one bed, and used the towels as blankets for the other bed.

The towels were nice and soft at least.

Family_with_children

8/10

Excellent

05 Jun 2026

Daniel

It a collage campus so do not expect a hoyel quality stay but for the price it is really good.

Self

8/10

Excellent

31 May 2026

Ramin

Parking are extra, not expensive but something to know.

Family

10/10

Exceptional

30 May 2026

RUBY

Clean room of nice and approachable staff

Family

10/10

Exceptional

29 May 2026

Vas

Clean, simple, affordable and comfortable. What more can you ask for!

Partner

10/10

Exceptional

28 May 2026

Arash

Everything was good except the wifi.

Self

6/10

Pleasant

28 May 2026

Joey

Parking at the hotel is not free. There are several lots on the campus. I mixed up the lot number and received a parking ticket.

Partner

10/10

Exceptional

28 May 2026

Andres

The parking was safe and easy. Several restaurants and shops nearby. Only one thing to highlight, the facility does not include brekfast.

Business

10/10

Exceptional

27 May 2026

Gursaran

Super helpful staff. Nice clean room. Ample parking and convenient location.

Business

4/10

Poor

26 May 2026

Michael

The bed was creaky, the room was cold, the blankets very thin.

Self

6/10

Pleasant

25 May 2026

Pascal

We had a 2 days reservation, after sing in we saw the room and realise it was more student residence so we ask to stay only one night but it was not possible to cancel even if hotel.com work very hard for us (thanks for that)

Also they badly explain the parking, we pay 33$ to park in a empty parking for 2 nights abd at the end they told us it was free but the app was sending notifications to pay at midnight, no way to get refund that wath i was told

Next time i will go more downtown it will be more easy

Partner

10/10

Exceptional

25 May 2026

VANSH

It was a good stay

Family

6/10

Pleasant

24 May 2026

Sminju

No tv in room lights available only in hall, no breakfast included. Little outer from main areas

Friends

6/10

Pleasant

24 May 2026

Belinda

Great alternative option from hotel, cost effective

Partner

8/10

Excellent

21 May 2026

Jason

As described, this is a student residence. No tv, minimal kitchen but clean and comfortable.

Family_with_children

2/10

Poor

20 May 2026

Jazmyne

Our rom smelled CRAZY. Like years of sweat and wax. The beds are smaller than double size so trying to sleep two to a bed was kind of a nightmare. Struggled with connecting to the wifi and the staff were unable to come to my room to help solve the problem. This room should be $50 a night MAX. Would not recommend.

Business Friends

8/10

Excellent

18 May 2026

Daniel

Good value for the stay. Perfect for what we needed this weekend.

Partner

8/10

Excellent

18 May 2026

Hammad

Was fine

Family_with_children

10/10

Exceptional

18 May 2026

Mike

On a passé un bon séjour. Nous étions là que pour une nuit et nous n'étions pas déçu.
La résidence était propre ainsi que les 2 chambres. L'accueil impeccable, certains étaient bilingue. Possibilité de stationnement à coût réduit.

Friends_and_family Family

8/10

Excellent

17 May 2026

Shawn

Parking was safe and easy about a 2 minute walk room was very clean but spartan. Most notably there was no tv Website is not clear enough that it is a college dormitory residence

Partner

8/10

Excellent

16 May 2026

Alain

Very good place to stay for the basics

Friends

4/10

Poor

16 May 2026

Margaret

They don’t tell you it’s a dorm turned into a hotel so it felt like it was a dorm or a hospital not a hotel. You need to know that it’s attached to a college dorm.

8/10

Excellent

14 May 2026

Elodie

Didn’t not expect to be in a dorm. But overall it was ok for a night. Bathroom are really basic - made me feel like bien a collage student all over again :)

8/10

Excellent

10 May 2026

Pierre Mary

La réception m avait aidé pour remplir mon entrer au stationnement et aussi était bien courtois envers nous je conseille d autres voyageurs à réserver cette place.

10/10

Exceptional

10 May 2026

Zumret

The staff are very friendly

Family_with_children

6/10

Pleasant

09 May 2026

Raymond

Should be stated what bldg the check in is. Address brings you to the main administrative building. Residence is located in Bldg R.

Family_with_children

8/10

Excellent

03 May 2026

JOHN

The address listed by Expedia is incorrect. In a world where we travel by entering addresses into maps, we lost valuable time in the wrong part of the large campus due to the Woodroffe address listed.

Thankfully the Residence staff guided us in the right direction and were very helpful and accommodating, also thankfully we have a vehicle to move ourselves across the area. If we had been dropped off, with all our equipment, we would have been stuck a very long way from the actual Residence.

The rooms are clean and simple. Perfect for what it is. Staff, access, parking, all great.

Very disappointed in Expedia for not confirming the location.

Business Friends

8/10

Excellent

03 May 2026

Donna

Parking safe. Unloading give yourself time. And get cart if needed. Staff lovely land helpful.
Didn’t get a chance to see common area kitchen. Price was high for time of year and surround hotels. Did enjoy the private rooms and college dorm experience for my teenage son.

8/10

Excellent

01 Sep 2025

Marie

Be ready to walk a bit, first from the parking to the reception, then from reception to the room. Although shopping was nearby, the walk was back to reception, then around the building to the shopping centre.

If you see something missing, ask. The staff are very polite but don't offer. Oddly, they have equipment like irons but they don't keep track of the room where the iron is so there is a good chance they won't be able to find one for you.

Leisure Friends

10/10

Exceptional

25 Aug 2025

Jonathan

The room was spartan, but clean and comfortable. The building is a short walk to a strip mall with many restaurants and shopping outlets.

Leisure Partner

8/10

Excellent

24 Aug 2025

Norah

We love staying here as a stopover when we go from Toronto to Quebec. It’s simple and spacious and the rooms come with a kitchenette and full sized fridge! When we're traveling as a family, we appreciate having 2 separate bedrooms in one \"suite\". Just a note: the blankets were encased in 2 sheets so it didn’t look like there was a blanket on the bed (I wish someone in reception had explained that to me when I asked for blankets). Also, the walk to your room can be pretty far (which I didn't mind, but was more difficult for my 82-year-old, mom). Overall, this is a quiet, clean, simple and affordable accommodation.

Leisure Family

6/10

Pleasant

24 Aug 2025

Eric

The discrciption stated E.V charger available, the were but at the farthess point of the parking lot, a good 7 minute walk back to the entrance at a rapid pace. And walking from the front desk to the room was through a lovely courtyard but with suitcases and an other 3 minutes walk. If you want to get your steps in, i guess it's not bad. The pictures on the make the place look better then it is in real life. The beds were hard. It's probably good enough for a young student as it is a University residence. If you want the cheapest possible room and you dont care about confort and convenience, this is it.

Leisure Family

10/10

Exceptional

22 Aug 2025

GREWAL

V good

Leisure Friends

10/10

Exceptional

20 Aug 2025

Rachit

Nice check in and check out, no fuss
Maybe needs airvents cleaned up.

Business Self

10/10

Exceptional

15 Aug 2025

Lyndon

Good location and price . As everything needed for a quick visit

Leisure Friends

6/10

Pleasant

13 Aug 2025

SIDDHARTH

It was good stay.

8/10

Excellent

13 Aug 2025

Tony

Mattress was much softer than I like, and I could have used another cover.

Self

2/10

Poor

12 Aug 2025

Musabuddin

Ac was not working , lights don’t work .. poor condition. Spend 20-30$ more and stay at a better place

6/10

Pleasant

12 Aug 2025

Laura

Somehow I expected nicer room as per pictures. It was okay, just a regular collage room for students.

Leisure Family

6/10

Pleasant

12 Aug 2025

Verified traveler

Not a hotel

It’s a dorm room on a sprawling residences.

There’s only one way in and out of the residences and my dorm room was almost as far away from the main door as you could get, at least an 8 minute walk just to get to the front door, another 10-12 to a Starbucks. Of you have any mobility issues (like me), then this is not the place for you. You can always ask for a different unit, but during my visit, they’re fully booked.

An 8 minute walk doesn’t sound like much, but there’s only one baggage cart for somewhere around 300+ rooms, It didn’t seem to be available during my entire 4 day stay. So if you have multiple bags, be prepared for multiple trips back and forth to if you can’t lug everything at once. Even with a cane, and knowing how far I had to carry my bags, the staff didn’t offer to help.

The beds are comfortable and there’s a kitchenette but don’t expect anything in the room besides a microwave and a fridge that leaks condensation across the kitchen floor in the middle of the night.

No coffee machine, no kettle, no plates or bowls Nothing you can use in the microwave, nothing that makes the kitchette useful. So bring everything you need. There are lots of empty drawers.

With all the other options available in Ottawa, I will not be staying at Algonquin Residences again. Residences is marginally cheaper than other places, but what you save in a little bit of money, you lose in convenience and service.

Business

6/10

Pleasant

11 Aug 2025

Rosemarie

You offered a kitchen, but did not mention that there were no plates, cups, cutlery or kettle. The bed was terrible - it sagged. The walls were full of holes that looked like cockroaches at night. There was no mention on the website that parking would cost extra.
The receptionist was friendly and helpful.

Leisure

6/10

Pleasant

11 Aug 2025

Olatayo

Average score overall

We were on the main ground floor close to the reception. The first this you notice was the smell immidiately you open the door to the section of the building, you can tell its an old building from the smell. The beds were very uncomfortable. with very flat pillows. None of the sockets on the walls were working. only the socket on the table lamp works.

Friends_and_family Family

6/10

Pleasant

05 Aug 2025

mark

Not as cheap as used to be. great staff. need hiking boots or roller skates to get from parking to front desk to rooms. Need more luggage carts for the trip. Please, have a door activated direct to the parking lot 10: works all year for students so obviously safe.

4/10

Poor

04 Aug 2025

Justin

Would highly recommend some basic upkeep. Walls damaged, trim peeling off the walls, floors not cleaned. Front desk struggles with communication.

8/10

Excellent

04 Aug 2025

Tinku

Bed comfortable. Food options nearby

Leisure Family

10/10

Exceptional

01 Aug 2025

Yiling

The property is surrounded by large selection of fast food like McDonald’s, Popeyes, Subway, etc. The surrounding is quiet and the soundproof is good. The only downside about the property is that the air from the air conditioning would be directly blow to you and it’s really chill in summer. If you don’t like it then might not consider the place.

Leisure Family

8/10

Excellent

31 Jul 2025

paul

The entrance to the centre,is on Navaho not on Woodroffe

6/10

Pleasant

30 Jul 2025

Roxane

Sadly, the overall experience was unpleasant. I stayed two weeks and discovered that there’s infrequent cleaning service, not-so-infrequent fire alarms, no recycling service, and no supplies in the kitchens, not even for coffee or tea. The rooms are far away from the entrance and there’s only one way in and out of the residence. The communal kitchens I frequented were dingy and half the ovens were either missing racks or not working.

The fridge in our unit broke down during our stay and I had to stay in the room to sort it out and wait around for a replacement in order to prevent my food from spoiling. Not something I should be expected to do for them while I’m on vacation.

Also, the parking is ridiculously stressful and hostile to guests because it isn’t managed by the residence. You have to pay for parking separately every day so if you forget or delay then you risk getting a parking ticket. For long term stays you can get a parking pass but you have to go in person to the parking office which has limited hours and is closed on weekends. By the time you get to the office and pay for a pass you might have already been ticketed. If you do unfairly get a ticket you can either pay it or go through a time consuming and overly complicated ticket dispute process which may or may not result in its cancellation.

Business_and_leisure Family

2/10

Poor

26 Jul 2025

Lucio

The kitchenette was not presented as a common work spot. It also had no appliances, no forks, knives, dishes, pots, etc.. The only thing available was the cook stove, one pot lid and one pasta strainer on the second floor.

Business

8/10

Excellent

26 Jul 2025

Gerry

Perfect for what I needed

8/10

Excellent

23 Jul 2025

Philippa

Friendly staff, always willing to help. Loved the safe garden area and cool plces to sit. Very good price for basic, clean room and amenities. Great to have bus service at the front door for those who do have a car. Shopping area and restaurant close by was very useful.
Room decor could have been better but I just tried to ignore it for the other benefits. Thank you for good service.

10/10

Exceptional

21 Jul 2025

Harbir

Nice

8/10

Excellent

21 Jul 2025

richelle

Excellent customer service

2/10

Poor

19 Jul 2025

Graham

Bought Parking Passes & Got Ticket Anyway

A major problem is the people who run the residence are not running the parking. The parking lot is adjacent to the residence. Buying a overnight parking pass from the machine is confusing. We thought for $6 that we had gotten a pass from 6pm until 11am the next day. At reception were told it was the wrong one. And that because the city of Ottawa ran the parking lot, that they could not change. We said ok then get the right pass so we paid another $6 for the pass. Tee next morning we got and $80 parking even though we had actually paid for two parking pass. Reception of course said there was nothing they could do. Don't stay at Residences. And if you have a car, espcially don't stay. j

Partner

8/10

Excellent

16 Jul 2025

Marie

Positive : Affordable - The location is good - Staff was professional

Negative : The water pressure in the shower was very very weak.

Leisure Family

8/10

Excellent

16 Jul 2025

Serguei

Rooms are quite big. Good value

Leisure Family

8/10

Excellent

14 Jul 2025

Namrata

Everything was great. The room was really spacious. The only thing that could be better would be the bathroom amenities. Thanks

6/10

Pleasant

12 Jul 2025

daniel

Building was extremely hard to find, staff were overworked. Parking was far from room. No cutlery plates or any kitchen tools. Just a fridge and a microwave. Bing your own everything. Feels institutional.

Business_and_leisure Friends

4/10

Poor

11 Jul 2025

Kate-Lynn

Air conditioner barely worked, the bathroom sink clogged the first night, power outage the next night. Hair was found on the bathroom floor. Faucet for shower was leaking heavily when in use.

Leisure Friends

10/10

Exceptional

10 Jul 2025

yongping

Good

Partner

6/10

Pleasant

08 Jul 2025

Henry

This was a motel that during the year it is a dorm for the students. The security for this area is amazing. However, the room smelled of sweat and it was just funky. I mean for the price you pay, you got a hot shower, a bed and a safe place to stay.

Business Friends

6/10

Pleasant

06 Jul 2025

Lyndsey

2 little visitors

Or stay was going really well, until the morning as I went to the bathroom to get in the shower, I was met with 2 cockroaches. Which totally grossed me out and I couldn't get it off there fast enough. Glad it was our only night there.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Regis

Excellent customer service

8/10

Excellent

04 Jul 2025

Rehana

Good Rates, friendly safe, close to shopping mall, buses. Room and grounds clean.

Leisure Partner

10/10

Exceptional

03 Jul 2025

CHINTANBHAI

Overall it was a great experience. I would highly recommend it.

Leisure Family

4/10

Poor

30 Jun 2025

Ross

Parking attendant was very rude, she told us we were in the wrong lot then followed us to the proper lot and sat there for 20 minutes while I checked in and got the parking discount code to make sure I paid. While checking in the person at the counter tried to charge me a second time for my room as I had already paid online. In the room the toilet seat was falling off the toilet and the kitchen cabinet doors were also all falling off the hinges, the air conditioning was had such a loud squeal that I had to turn it off to sleep. At one point we clogged the toilet and were told to come back in 45 minutes to get the plunger (because apparently the expense of having more than one plunger is too much to bear). Overall not a great experience and wouldn't really recommend it to others.

Leisure Partner

2/10

Poor

29 Jun 2025

Maggie

Rooms very far from the ONLY in the facility. Expedia should not be listing this place as an accommodation.

10/10

Exceptional

29 Jun 2025

Parminder

It was affordable and quite and clean

10/10

Exceptional

28 Jun 2025

Henri

Everything was as described bt the booking agent. We really enyoed our stay and will definitely look at your premises in the futures

Leisure Partner

6/10

Pleasant

28 Jun 2025

Mychaylo

It’s a dormitory

8/10

Excellent

27 Jun 2025

Amanda

This was a great option to stay at the Algonquin College campus while taking my son for his college tour. Was able to take time to get to know the campus

Business Family

6/10

Pleasant

26 Jun 2025

Shunam

Thermostat was broken, room was a fair bit away from the reception. Wifi didn’t work for the first few hours

Leisure Family

10/10

Exceptional

26 Jun 2025

Nathan

Location is perfect.

Leisure Partner

2/10

Poor

26 Jun 2025

Chris

Stinky. And super hot. Ac didnt work

8/10

Excellent

24 Jun 2025

Maria

Reasonable price for a roomy two bedroom with kitchenette. That and the location was a plus. Other than the lamp shades being stained, the walls and ceilings showing minor wear and tear spots and scrapes, it was fairly clean and well kept. We enjoyed our stay and would certainly consider doing so again. The desk attendants were friendly and happy to assist with any issue.

Leisure Family