Name: Exe Hotel Colón
Address: Carlos Pellegrini 507 Capital Federal, Buenos Aires, C1009ABK, AR

2/10

Poor

12 May 2026

Dunia

Breakfast was ok there were a lot of homeless around begging for money or food

Partner

4/10

Poor

18 Apr 2026

Ivan

The overall hotel is not clean. There were remodeling across my room, debris and dust are everywhere. The location is pretty good you find almost everything in walking distance.

Partner

8/10

Excellent

13 Apr 2026

Veronica

La hubicacion del hotel es excelente ,restaurantes cercanos podes moverte caminando casi a todas partes,el hotel en sí deja que desear el aire acondicionado no funcionaba en la habitación y si quería una habitación con aire no tenía vista , cuando pagamos para obtener la vista a la ciudad, el desayuno estuvo bien solo que los huevos estaban siempre fríos avisé de esto pero no se hizo nada al respecto, creo que pagas por la hubicacion del hotel, no por las habitaciones en sí esta propiedad necesita un rejuvenecimiento. Si vas por 1-2 noches esta ok

10/10

Exceptional

16 Jan 2026

Yoly

Very nice

2/10

Poor

04 Dec 2025

Calvin

Hotel Colon is by far my worst hotel experience. Despite being marketed as a 4-star establishment, the reality was far from it. The filthy conditions immediately affected our health, causing constant sneezing and coughing. The hotel rooms were in a deplorable state—ceiling paint peeling, stained headboards, and an overall level of grime that is utterly unacceptable.

Worsening the situation, the rooms facing the street had no air conditioning, forcing a switch to another room that was no improvement. The bathroom in this second room was covered in mold and rust, and shockingly, the shower had an exposed hole in the wall leading to what appeared to be a crawl space. After just one night, the poor conditions were making me more ill, forcing an early departure.

Adding insult to injury, after leaving for health reasons, both the hotel and Expedia refused to refund the unused portion of my stay. This refusal, paired with the false advertising of the rooms online, made the ordeal even more frustrating. Avoid Hotel Colon at all costs and be very weary of Expedia when booking if you value your health, comfort, and money. Pictures below speak for themselves.

Business_and_leisure Partner

4/10

Poor

27 Nov 2025

william

The pictures on the internet do not represent the current condition of the hotel or its rooms. It is run-down and in disrepair. The elevators barely function. Our \"suite\" (Room 1202, presumably the nicest room at the hotel) was dirty, its furniture was broken, the shower was dangerous, no ice, no room service, no telephone, etc.

Business_and_leisure Family

4/10

Poor

01 Nov 2025

mark

Good location

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Lian

Good!

10/10

Exceptional

27 May 2025

Juan

Good breakfast

Leisure Self

2/10

Poor

22 Mar 2025

Nelson

Don't stay here

No air conditioning
Dirty shower
Bugs in bathroom

Partner

2/10

Poor

10 Mar 2025

Antonio

Broken air conditioner A/C

Partner

8/10

Excellent

11 Jan 2025

Alixx

Outdated rooms and property but had a good breakfast. Pictures are a little misleading. Great location.

Leisure Partner

8/10

Excellent

23 Dec 2024

Dana

A very nice stay

Nearly everything was great. The location, check in, check out, the front desk staff, guest room attendant, the kitchen/dining staff, and the continental breakfast all were very good. The only complaint? It is summer in December in Argentina. Everyone knows this. We specifically chose the Colón for its location and that it was air conditioned. Unfortunately, the AC had broken down. They moved us to a room that did not have direct sunlight and provided a stand fan. Actually, since we were not in the room during the day this, combined with a shower before bed, worked out well.

Partner

4/10

Poor

18 Dec 2024

Gerardo

no air aconditioned the hole time we were there form 2/12/24 to 8/12/24

Leisure Family

6/10

Pleasant

28 Nov 2024

Oswaldo

Not bad for staying a few days.

It was ok but there was not air conditioner.

Partner

2/10

Poor

20 Nov 2024

Kimberly

This Property has not had Air Conditioning for over 2 months!!! This was not listed on the Expedia site - so I could not choose a different property. Note:; It is November 2024 in Argentina and that is Spring/Summer. It was brutally HOT, Muggy and unbearable. They has a limited number a fans - that only pushed around HOT - Musty Air.
The Hotel is in Need of a complete overhall The Beds were Lumpy and saggy, the furnitue was from 1970's and the breakfast was disgusting and inedible.
The location is good ... IF ALL problems were fixed... it could be a decent location.
Over all - a 1 star or less.
Do NOT stay here.
I am going to ask Expedia for my money back... It was that painful

Leisure Friends

2/10

Poor

19 Nov 2024

Kimberly

This Property has not had Air Conditioning for over 2 months!!! This was not listed on the Expedia site - so I could not choose a different property. Note:; It is November 2024 in Argentina and that is Spring/Summer. It was brutally HOT, Muggy and unbearable. They has a limited number a fans - that only pushed around HOT - Musty Air.
The Hotel is in Need of a complete overhall The Beds were Lumpy and saggy, the furnitue was from 1970's and the breakfast was disgusting and inedible.
The location is good ... IF ALL problems were fixed... it could be a decent location.
Over all - a 1 star or less.
Do NOT stay here.
I am going to ask Expedia for my money back... It was that painful

Leisure Friends

8/10

Excellent

26 Oct 2024

Oscar

Due to season our ac wasnt working and they would not put it on. Our room got extremely hot during the day and nights even with the windows fully open.

Leisure Family

10/10

Exceptional

18 Aug 2024

Alain

Excellent location, reasonable price and quite comfortable mattress

Leisure Partner

8/10

Excellent

05 Apr 2024

Albert

The hotel is at a good location, right at the famous Buenos Aires obelisk. One thing they need to put in the room is a chair and a table. I had to keep a laptop and a mouse on the bed. There is enough space in the room for it.

Leisure Self

10/10

Exceptional

28 Mar 2024

Carlos

From the beginning I was told the air conditioner was not working, but they gave me a fan. I wasn’t much in my room so I didn’t care. It was a good price and central location.

Leisure Friends

6/10

Pleasant

14 Mar 2024

Jorge

Easy to walk downtown

10/10

Exceptional

28 Feb 2024

Louis F

Awesome view

The check-in was flawless and Adrian the front desk person was very friendly, welcoming and helpful. The view from the room was awesome as it reflected what the pictures showed of the obelisk.

Partner

6/10

Pleasant

07 Feb 2024

GERARDO

The hotel didn’t have Airconditioning. However it has one of the best location in Buenos Aires and price was very reasonable.

Partner

6/10

Pleasant

06 Feb 2024

Mi

I like the location but the air conditioner was poor; it was very noisy and not cold.

Leisure Partner

2/10

Poor

05 Feb 2024

Ana

This is place is terrible , dirty ,the hotel don’t have air conditioning, The walls are totally dirty, The public toilets are cleaner than this place .
I arrived at the hotel, I saw the conditions and canceled my booking.

Leisure Family

4/10

Poor

25 Dec 2023

Renzo

My whole family of four all got bed bugs from sleeping here. The place is dirty and smells bad.
The location is great but I would not stay here again

Leisure Family_with_children

8/10

Excellent

03 Aug 2023

Ingrid

Good

Leisure Family

10/10

Exceptional

02 Jun 2023

Enrique

Good in general.

Self

2/10

Poor

03 May 2023

Tony

Very Bad service in the reception the man want to take more money from me as I booked because I am tourist

Leisure Friends

8/10

Excellent

14 Apr 2023

Doris

Good location.

Leisure Friends

8/10

Excellent

30 Mar 2023

Doris

The hotel is in the city center, and there are many places of interest nearby to visit directly. Very convenient for walking around the streets, drinking and eating.

Leisure Friends

2/10

Poor

08 Mar 2023

Libby A

Just ok

Issues with air conditioning. Switched to another room. Same issue. Good area for sightseeing and restaurants. Hotel has good breakfast buffet.

Friends_and_family Family

10/10

Exceptional

26 Feb 2023

Dean C

A good experiance

Everything was clean, the bathroom was not large, but not as cramped as many bathrooms, the bed clothes was over-sized, and the breakfastwas very good (a good value).

Self

10/10

Exceptional

16 Jan 2023

Firas

Good hotel for the price

Leisure Self

4/10

Poor

20 Nov 2022

Christine

Stay Away!
Old hotel that needs a total refurbishment. Its a 1 star or a 2 star not the advertised 4 star. Dirty and stained carpets, battered walls, damaged furniture, not sure where the nice photos of the rooms shown on the website are - certainly not the ones we saw. Some desk staff are friendly and helpful where others are just not interested and extremely rude. They refused to accommodate an early check-in after a long 11 hrs. flight. All 3 elevators were out of service for 2 days. You need to load your own luggage on a trolley and take it to your room yourself!). Breakfast is good but they don't allow to take your cup with coffee in the room. Great location! Do yourself a favor and book at Marriott (next to Exe Colon).

Leisure

6/10

Pleasant

13 Nov 2022

Santiago

Hotel website said breakfast was included but they were not. Beds are terrible, room was clean though, location is excellent.

Leisure Family

6/10

Pleasant

26 Oct 2022

Carlos

Correct

Leisure Self

4/10

Poor

20 Oct 2022

Gustavo

Breakfast

Business_and_leisure Self

4/10

Poor

31 Aug 2022

Liz

Pros: location was by the Obelisc. Very clean and disinterested frequently.
Cons: you cannot use the AC in Winter. The room was very warm and had to open/close the window few times during night because the hotel leaves the heater on and you cannot turn it off. Noisy. My room was on the 8th floor on the side street where people walk and which is extremely busy. A lot of people started working very early and some yelled loudly “Cambio!” from like 8am til around noon most the time. We got there on a Saturday and the lobby was very busy with only 2 people working. They did not give as a choice to early Check-in since 11am. The check in time is 3pm. The check out in Expedia is inaccurate and the real time is 11am. We wanted to pay the extra fees of our stay when checked in, but the front desk person said come back later or the next day because they where very busy. They don’t acknowledge you at all even though you only can have a quick question. There is no line, so everyone piles up at the counter to get their attention. There were no brochures of any tours suggestions anywhere at the hotel which it would help the locals get business. The rooms don’t look like the pictures on Expedia. The bathrooms on our floor were very dated. You can find bidet in them. On Sunday morning two out of 3 elevators where out. They did not put any signs anywhere and had to wait 10-15 minutes f. If you travel on a budget this is your hotel, but if you can afford paying a bit more, please avoid it.

2/10

Poor

21 Jun 2022

BRIAN

The room that I selected on the website was not the room that was offered to me at the hotel. The room smell like a head mold and it was run down

Business

2/10

Poor

03 Jun 2022

Verified traveler

The worst wifi connection in the planet

If you plan on using wifi during your stay, do not stay here. Location is perfect, but wifi only works properly by the reception.

Friends_and_family Family

10/10

Exceptional

29 Feb 2020

Sam

Very slow check in Internet doesn’t work in rooms lobby okay

Self

6/10

Pleasant

03 Jan 2020

Verified traveler

Buona posizione.le camere hanno assolutamente bisogno bisogno di manutenzione.
Pulizia superficiale.

Self

8/10

Excellent

02 Jan 2020

Gwendolen

Great location but needs to complete refurbishment

Was a Very good location but my room was dated - they are gradually updating & refurbishing the hotel, but my room only had a newer bathroom. I had a small sitting room too. The carpet was quite dirty & smelly. A couple of minor things were fixed on request. Staff were very helpful.

Self

2/10

Poor

21 Dec 2019

Verified traveler

Dated, dirty rooms, terrible beds, The bed it’s not stable, no toilet paper, forget to make my room, phone from my room to call reception do not work .
Pictures online do not match reality.
The only good thin it’s location but they are others hotels in the area as well.
We are taking a cruce From here Buenos Aires and we are planning to come back to the city but we will stay in in a another hotel.

Leisure Family

4/10

Poor

24 Nov 2019

Verified traveler

more precise with the cleaning, they was cockroaches in my room.. its not like the room they offer online. The air conditioning wasnt working well due to poor maintance.

Friends_and_family Family

6/10

Pleasant

22 Nov 2019

Lm

Perfect location!
Wifi bad, It cuts in and out.
To make a local call you must call front desk, it is ridiculous, sometimes it took a half hour for someone to answer.
Bathroom is too small.
So, I recommend the location.
But the WiFi, and phone issue are zero for me.

Business_and_leisure Partner

6/10

Pleasant

13 Nov 2019

Leonardo

Room pictures not ACCURATE - 2 star Hotel

Pictures are not accurate to what you will get. The Lobby is very nice but once you go to the rooms, they are not the same as what the pictures show. The pictures are showing the most expensive suites. They should put pictures of the standard rooms you get. Carpets are stained. Rooms need to be renovated and they are a bit run-down. Very small just a bed and enough space to walk around the bed. Wi-Fi does not work in the rooms. You need to be at the Lobby to have Wi-Fi reception.
The good is the location, water pressure and the Breakfast area. Breakfast is good quality and lots to choose from.

Friends_and_family Family

8/10

Excellent

06 Nov 2019

Verified traveler

Yo hablo español. No puedo contestar en inglés qqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq

10/10

Exceptional

30 Oct 2019

Verified traveler

It was very nice and easy to check-in. Booking on your site was very easy as well.

Business Self

8/10

Excellent

30 Sep 2019

Michael

This hotel is not that bad.

There are a lot of bad comments on here about this hotel. I dont think it's that bad. My room was ok , maybe in need of a bit of paint. The towels and cleaning were done daily, by the House keeping(i thanked them everyday once they cleaned my room) they were very happy cause i did that.
The staff were very good i had a few issues , but all were sorted straight away. One person that really stands out is Sean , he was so happy everyday, he helped me with my Spanish , and everyday there always a smile and a hello from him. Most of the staff helped out where they could.The only issue i had 2 mornings following i had no hot water to shower.I told one of the staff and it was fixed. I agree the hotel could do with a good refit, however the location, the price and the views over ride the few issues inside. The house keeping team with so friendly and the room was cleaned to a high standard. Would i return? Yes i would.

Self

4/10

Poor

17 Aug 2019

Verified traveler

The hotel is old. The carpet in the room was wavy like coming out. The wall by the window was missing paint.
We needed toilet paper, I tried to call the front desk and housekeeping and it was busy all the time, so the phone wasn't working. I went to the front desk to ask for it, but after an hour and half had to go back to ask again because we never got toilet paper. When I took the elevator it got stock, I was inside and had to crawl out of it in the lobby of the hotel.
The hotel is old!

Leisure Family

4/10

Poor

05 Aug 2019

Verified traveler

I like the location, I didn’t like the room, it smells horrible, it wasn’t cleaned, I stayed 2 night and my room was never cleaned, I told the person at the lobby and didn’t fix the problem, the internet was unworkable slow.

Business Self

6/10

Pleasant

25 Jun 2019

Jose

The staff was awesome in the front desk, room and dining room!
The hotel need a full make over, the carpets everywhere are old and spotted, the beds are not confortable and the bathroom needs to be updated.
The location is great!

Partner

2/10

Poor

19 Apr 2019

Verified traveler

The hotel was dirty, the elevators collapsed at breakfast time and we had to use service elevators and when we went through those areas was terrible unpleasant to see the dirt and mess.
the facilities in very poor condition.

Leisure Family

8/10

Excellent

11 Mar 2019

Cloreen E

Buenos Aires stay

this hotel was central to everything in Buenos Aires staff very pleasant and helpful bag storage good breakfast good ordering transport to airport was good car arrived on time only thing was the rooms and passage ways are dated and need work done on them lobby is nice down stair toilets need up grade hotel served it purpose for a four night stay
I would recommend this hotel

Family

8/10

Excellent

08 Mar 2019

Verified traveler

Nice people are working.. helpful and kind. Rooms need to be renovated.

Business Friends

6/10

Pleasant

04 Mar 2019

Frank

The Property’s condition is poor. The location is excellent. The room is clear. The staff can speak little English. Do not make taxi reservation at the front desk because they give you expensive nonregular taxi .

Leisure Family

6/10

Pleasant

28 Feb 2019

Verified traveler

Great Location but

The hotel is at a great location, lots to do and lots of places to eat nearby. Hotel lobby is nice, very slow checkin. The room quite small, no place for open suitcase other than floor. Room itself somewhat shabby. Hot water was really just cold water with the chill taken out. Very thin blanket on the bed. Wifi, a little slow, but adequate.

Partner

2/10

Poor

22 Feb 2019

Verified traveler

Very poor room. Small and old. Dirty. Beds with floating mattresses. One can fall when turning around.
Extremelly slow internet. Unusable.
Left the room even with two days paid ahead. DON’T STAY THERE EVEN LOOKS LIKE A GOOD DEAL!!!!!

Business Partner

8/10

Excellent

28 Jan 2019

Verified traveler

Very close to tourist attraction and amenities. Lots of restaurants close by and is a very busy but safe place to walk around.

Leisure

2/10

Poor

12 Jan 2019

Alfredo

The hotel is very old. Photos are not real. The hotel is destroyed. The staff no the situation that the hotel is not more confortable to receive guest

Business_and_leisure Partner

6/10

Pleasant

07 Jan 2019

Evelina

The only good thing about this hotel is the location and the breakfast included in the rate. Tears in carpet, chips and flakes of paint throughout hallways, small single beds with the worst mattress I have ever been expected to sleep on, I sat on the edge of the bed and the mattress litterally started to flip up it was so light. The staff are very friendly and helpful but it cannot make up for the rundown and unkempt condition of this hotel

Leisure Family

6/10

Pleasant

29 Dec 2018

Verified traveler

They gave us a room that smelled odd. We had to change because it was impossible to breathe in there. The next one was better. Great breakfast and location

Partner

6/10

Pleasant

28 Dec 2018

Verified traveler

This is an old and \"old style\" hotel. Nice location and nice price, but pretty dilapidated. No restaurant (but breakfast), no bar, no real work space, no ATM, no money changing (but this is Argentina). Not a good business hotel. However, staff were very friendly, lots of locals in from out of town.

4/10

Poor

11 Nov 2018

Artit

This hotel is in a great location but it is always busy. There was only 2 staff to handle all the things. One can not understand English. The other one was rather stern. They did not advise how to use WiFi or when was the breakfast service start. The room was spacious but very dated. All were functional. Callings to the reception 3-4 times were unanswered. Going back to the reception to book for a taxi to the airport was unsuccessful. The receptionist tried but was declined by a taxi company. I ended up calling a cab in front of the hotel myself. If my friends asked me about this hotel. I can not recommend it. I will not go back either.

6/10

Pleasant

23 Oct 2018

Raul

I would never go back, Poor air conditioned, old rooms

2/10

Poor

23 Oct 2018

Christy

Hotel was run down. Not maintained to expectation in pictures. Furniture is old. Staff not helpful. Had bad smell in hallway. I would not come back and definitely not recommend it to anyone. The price outrageous for this hotel.

2/10

Poor

13 Sep 2018

Verified traveler

Lack of empathy of the staff, poor client perception.

6/10

Pleasant

11 Sep 2018

Min Jeong

Breakfast was great. But internet was terrible. Room was so old ang cleaning the room was terrible, too.

Family

8/10

Excellent

09 Aug 2018

Hans

Location is great very near to the main attractions of Buenos Aires. From there you can move around all the city

2/10

Poor

06 Aug 2018

Climber

My room had a motor running could not sleep. When to the main office and complaint with the stuff she ignore me told me deal with it. NEVER NEVER if you pay for something better get it. I was tired did not sleep all night long.

6/10

Pleasant

20 Jun 2018

Jonathan

3 stars hotel in BA

Low 3 stars hotel, needs remodelling. Very old furniture.

Partner

4/10

Poor

06 May 2018

Meir

There were no conditions
The air conditioners did not work

Partner

2/10

Poor

09 Apr 2018

Verified traveler

Rooms were old, carpet was EXTREMELY old and dirty. The room and bedroom smelled of wet dog, sweaty feet and humidity. The paint was coming off of the ceiling in the shower and baseboards. The view was awful. It took me days to get moved to a decent room. That is definitely NOT A 4 STAR hotel

Positives: location was great and breakfast items were great. I WILL NEVER stay there again. They need to revisit the star count.
Truly disappointed.

2/10

Poor

27 Mar 2018

Eric

Run Down Hotel

Location is excellent as it is right in the central.
Front desk staff are helpful.
Housekeeping staff did an excellent job considering the hotel being so rundown.
The carpet and room condition is terrible.
I have posted my room's pictures here.

8/10

Excellent

26 Mar 2018

Oliver

nice and new

The hotel is very nice, new facilities and safe. The only issue I had was that nobody cleaned my room during my two days stay. They have a door hanger that you need to place on the door knob, that will let them know you need your room cleaned. Please be aware of that, everything else is fine.

2/10

Poor

17 Feb 2018

Verified traveler

pictures don't match the room

The room I was in didn't look like the picture at all. Wifi didn't work the whole time, couldn't get plate or utensils for my leftover food. it's very disappointing, the only star I would give this hotel is the convenient location. That's about it :/

8/10

Excellent

12 Feb 2018

Richard

Central hotel

No problem with an early check in Staff helpful.
Room a little dated but very clean and comfortable.

2/10

Poor

04 Feb 2018

Verified traveler

Bad service and fake photos

Bought a room based on the photos on Expedia and they do not correspond to that. Stopped on BA on my way to and back from Brazil. First time paid for the cheaper room being one night only , on my return paid extra for the double room and received the same room as the first time. Staff rude and unhelpful, had to go to reception several times to complain about things that were not working in the room. When enquired about the room standard, received rude and dismissive response. Booked twice only because of location and breakfast but regret it. BA has so many options of hotels that do not justify putting up with bad service. DO NOT recomdmend this hotel.

6/10

Pleasant

03 Feb 2018

Verified traveler

The deal did not includ breakfast as we understood from your deal. We usualy work with booking com and never happend

2/10

Poor

16 Dec 2017

Verified traveler

Horrible Hotel

Hotel rooms were duty and air condition was very old. Bathroom was duty and old. The pictures shown on the Orbitz page are deceiving since they do not represent the actual rooms assigned when we checked in. Terrible hotel, i will never stay there again and will never recommend this hotel to anyone.

6/10

Pleasant

15 Dec 2017

Verified traveler

Nice location

Room condition was disappointing, very old, bathroom very outdated. That being said the room was clean and bed comfortable.

2/10

Poor

13 Dec 2017

Jimmy

Total disaster.

This Hotel advertise as a 4 Star Hotel, I just want tell everyone to check the attached photos and judge your self if it deserve 1 star, the room is with a horrendous Humidity smell, the rug is disgusting and broken, the bathroom is horrendous, the toilet leaks the black Moho stains in the roof and walls, the air conditioner is like a big box that you plug it and start but do not have any kind of regulators, the telephone didn’t work, you hold it and sound like a baby toy. The hallways all cracked and walls as well, please see attached pics, I stay at room 207 during the World Commerce Meeting. And they charge me 300.00 for 3 days.

4/10

Poor

11 Dec 2017

Jimmy

1 star hotel

this hotel definitely needs remodeling.
the condition of this hotel shows that management does not care about this property.
the beds are not comfortable, the carpet dirty as you can see on the attached photos.
i didnt not eat breakfast due to the fact that if they present these rooms to guest i could only imagine how the kitchen must be. anyways please look at the pictures and decide for yourself.

4/10

Poor

11 Nov 2017

Herbert

It is not what they offer

The pic that they have in webside for the room that we booked weren't real, tiny room, waste water from toilet, we report malfunction but they did nothing just ignoring for 4 day.
It didn't worth for the many we paid.

6/10

Pleasant

22 Oct 2017

Ibrahim

Crampiness in Exe Colon

Not so good. The room given to me was crampy, with wall paper peeling. The view was worse.

8/10

Excellent

04 Oct 2017

Carolina

Fine hotel in the middle of the center.

The location was great, right in the middle of the center. The room was okay, the service excellent. Only the Wifi was a little bit of a problem in the rooms. You can receive your mail in the lobby though.

8/10

Excellent

04 Oct 2017

Reuben

Great location

Near tourist areas

8/10

Excellent

29 Sep 2017

Carolina

No better location!

Location was great, the room was okay, the front desk offered an excellent service, Wifi functioned only properley in the lobby.

2/10

Poor

03 Sep 2017

Richard

By far, the worst hotel

There were 3 things that made me regret staying at this hotel:
1) Arriving: My pregnant wife, baby and I got there at 4pm with 3 big suitcases. Nobody even cared to help us move our luggage. When we talked to the recepionist, they warned us that the hotel's water supply was out and there was no water in the hotel and if we wanted we should go to another hotel. Maybe we should have... however, arriving at that time, without internet, it's hard to get a new reservation so we stood at the hotel. The hotel's staff argued with us about the reservation including breakfast. I printed out our expedia receipt, which basically saved us. However, we had to argue a lot for a breakfast that we already paid. They argued that expedia didn't tell them about it.
2) The Room: We got the suite. The pics on expedia looked lovely. However, the reality was so different. The room was tiny, dirty and the bed's sheet were ripped. Nothing wokrked. There was not even a single bottle of water. It was a total ripoff! This hotel might have been a 4 stars in the 50's but now it's all broken and old.
3) The Hotel's staff: We stood at the hotel for 3 nights and 4 days. We only got our room cleaned once! The room was quite dirty when we arrived so you can figure how that go. They never offerd help carring our luggage. They tried to rip us off about the breakfast, wanting us to pay for it twice.
To sum up, if you can go to a different hotel, do so. The NH is right in front of this one, or the Panamericano.

6/10

Pleasant

01 Feb 2017

Verified traveler

nice breakfast in the morning and we liked the location

6/10

Pleasant

17 Dec 2016

Jordan

Down Town

Very close to the action in Buenos Aires. The breakfast was great. Room a lil small but it will do.

4/10

Poor

14 Nov 2016

Franck

Very well located but seems to be abandoned

i used to stay in this hotel anytime i traveled to Buenos Aires
though this hotel was a bit old fashioned, until recently it looked well maintained
what a disappointment to see it dirty (rooms), and crappy
i had book a suite, which basically was a room with a very old and dirty sofa and a terrace.
As hotels have non-smoking policy, i was told i could smoke on my terrace, and i appreciated it until i went there and saw no ashtray, and cigarettes butts on the ground the plants pots.
One of the plant was covered by rat or any other animal poo, disgusting.
I think this \"old mate\" as i use to call this hotel will no longer see me.
The \"Panamerican\" next door might be an option for those who want to stay downtown.

4/10

Poor

22 Oct 2016

Pablo

Almost terrible

I bought it as a 4 stars, my rate is 2 being lucky. Location is perfect and people is great, those are the only advantages, the rest in terrible .........

6/10

Pleasant

20 Oct 2016

Dia

Hotel location was great!

The Hotel pictures online didn't quite match what the hotel rooms really look like. Rooms out dated. Limited towels. The location and Breakfast was great! Also the work out room didn't have much equipment. Overall I would stay again but ONLY for the location near shopping district.

2/10

Poor

28 Sep 2016

Verified traveler

worst hotel ever

I need to switch 4 different rooms because could not find A REASONABLE ROOM based on a 4 star hotel rating. Disgusting. Never go back there

6/10

Pleasant

19 Sep 2016

Jojo C

Great location but very outdated

Room was decent size and location was great but very old. The bed hard, no ac or heat. The pictures are way nicer than the rooms. The cleaning staff are fantastic and so is the breakfast

2/10

Poor

28 Aug 2016

Verified traveler

The hotel service was bad, the room was dirty. The hotel's receptionists are a disaster, the do not answer the phone \"ever\". The hotel personnel are not useful, they did not help with the luggage. Overall a terrible experience! too expensive for the service.

Family