Gabriella

Italy , Rome
ROMA, Via Palestro, 88
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50 reviews shown

2/10

Poor

11 Mar 2026

Frantz

Shops nearby, train station at walking distance, air conditioning work perfectly, Hot water barely works. Not worth the money.

Partner

10/10

Exceptional

18 Oct 2025

Azeb

The room was quite and safe

Leisure Family

10/10

Exceptional

25 Sep 2025

ALICIA

Clean

Leisure Family

8/10

Excellent

14 Sep 2025

Hannah

A great place to stay - especially if you’re going in and out of termini. Only issues we had were the power going out one night (due to a storm, not the hotels fault), and then another day the bathroom light wouldn’t work but we got back past when the front desk was there, so we just made it work! Beds are a little hard but that’s personal preference.

Leisure Friends

10/10

Exceptional

12 Jun 2025

Charlotte

Hotel staff were very kind, helpful and attentive.
Nothing was too much.
Our room seemed newly decorated.
Fantastic location.
Hotel is perfect for a city break when not spending much time in room.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

vadym

Leisure Self

10/10

Exceptional

29 May 2025

Tim

Love staying here when I visit Rome! Just a short walk from the train station and you are there! The staff is very friendly and extremely helpful answering questions you may have about touring the eternal city! A+++ RECOMMEND!

Partner

4/10

Poor

09 May 2025

Jude

The room was in poor shape. The remote for the TV was taped together. Paper thin soap, uncomfortable bed. No A/C. They said they don’t turn it on until June. Poor space. Would never stay there again. The only plus is the people at the desk were very helpful and kind.

Leisure Friends

6/10

Pleasant

09 May 2025

Fatima

They're lovely and friendly and the hotel is well situated but for travellers coming in on late flights, just be aware they do not accommodate late checkin and they do not serve breakfast (i.e. it's not an option).

Leisure Family

4/10

Poor

23 Mar 2025

ROLAND

Rude staff
overpriced
Good location.

Leisure Family

8/10

Excellent

11 Nov 2024

Arshil Ali

Very nice staff nd location. But there was some smell in the room. Though room was clean still there was some smell.

Leisure Partner

8/10

Excellent

21 Oct 2024

Joseph

Location was excellent and convenient. The view from the room was beautiful. And the area at night was quiet and relaxing.

The room itself could have used some minor touch ups. Paint was chipping and peeling on some
Parts. And the blow dryer in room did not work.

Leisure Partner

6/10

Pleasant

12 Oct 2024

Brad

Not much to rant or rave about.

Budget hotel, friendly staff, room is basic, bathroom could use a makeover. We booked a double bed, it was two single beds together, bed was hard. We stayed in room 18, could hear city traffic noise during the night. Remote control for the tv never worked. Great location, close to Termini Train Station, lots of restaurants close by, and you get housekeeping and slippers.

Partner

8/10

Excellent

25 Sep 2024

andrea

Fun!!!

Great stay close to night life

Friends_and_family Friends

10/10

Exceptional

30 Aug 2024

Zachary

Very friendly staff and the room set up was extremely nice! Great location next to the train station!

Leisure Partner

6/10

Pleasant

19 May 2024

Santina

The bedroom and bathroom were both clean. It had a potent damp smell, but I just assumed it was the drain from the bathroom. I had to self check in as there in no security or reception person from 11. On arrival I had no TV remote so I was unable to relax the next day I was provided with a remote but a button did not work. The breakfast was cold and limited. The communal room was dingy and dark. The surrounding area directly around the hotel felt very unsafe so I made sure I was back before dark which was about 8:30-9:00pm, shame as it would have been nice to go out feeling safe. It was at the very back of a main train station. On a plus side there was a small shop just down stairs. You are woke up extremely early by staff in the morning collecting bedding almost sounds like a building site around 7am. I was woken up by a man in the hall way at 2am screaming for the reception or any one for help. I came out of my room and informed them they would arrive in the morning. The door of the room turns both ways and clicks both ways so the door tomy room didn't feel so safe.

Leisure Self

10/10

Exceptional

13 May 2024

Adelaida

All the staff are very nice

Leisure Family

6/10

Pleasant

17 Mar 2024

chee

The hotel and room are clean. The bedding and pillows are comfortable. However, the internet is only working on certain parts of the room. It is highly dependent on where you situate yourself, not stable connection.

For the price and location, it is a decent stay for a couple of nights.

8/10

Excellent

08 Sep 2023

carlos

Leisure

8/10

Excellent

22 Aug 2023

Tauseef

Good until checkout

There was no one at the desk when we were leaving at 7am and no way to contact staff. Had to manually open the door to the office, leave the keys on the desk with a note before going or we’d have missed our transport waiting for someone

Friends_and_family Friends

10/10

Exceptional

05 Jul 2023

Samuel

Great spot. All you need in Rome. Great AC, clean and friendly staff.

Leisure Partner

2/10

Poor

09 Apr 2019

Verified traveler

Its a dump, looks nothong like the pica in website, broken radiators hanging off the wall, room not painted in years, full of marks and scuffs. Same for the breakfast room. Bath room quite modern thpugh shower cubicle tiny.

Leisure Family

6/10

Pleasant

05 Jun 2017

Verified traveler

Great location

The hotel is close to the train station and in a quieter neighborhood. The room had the usual amenities, but some things could use some repairs or replacement. The hairdryer was broken and there were rusty metal bolts and a stool in the bathroom.

6/10

Pleasant

10 Jul 2016

Miya

Air conditioner did not drop temperature lower than 22'C. TV/ radio did not work until I asked for help. They had two remote controls and they were very old, it was difficult to use it. Breakfast was good.
Staff was helpful.

2/10

Poor

29 Mar 2016

Jonathan

Never again.

The first night we stayed in this hotel my wife was bitten by bedbugs over 20 times on her neck, chest, arms and shoulders. It completely ruined our trip in Rome and she has been driven crazy by itchiness. Two male staff helped us by changing the bedding and mattress, and finally the room but that doesn't really help her sleep properly or enjoy the trip. I understand these things might be beyond a hotels ability to control but I was infuriated when we finally got to see a manager and she denied all responsibility and suggest my wife was allergic to something she ate. We spoke to two pharmacists and both confirmed it was bed bugs. The manager also threatened \"legal action\" for writing untruths on the net, so it's lucky that everything I'm writing is true. Basically this hotel is one to skip.

Partner

6/10

Pleasant

11 Aug 2014

Verified traveler

Close to Termini station and bus stop

Here are my pros and cons:

Pros:
- close to train station
- right behind a bus stop (bus 492)
- room is clean
- hotel staff is friendly

Cons:
- teeny tiny shower stall
- bathroom sink was clogged
- a/c was cooling but not enough
- for the price, wifi and breakfast were not included.. Had to pay 3 euros for 1 hr of wifi

If you're looking for comfort, I would not recommend it.. If all you want is a place to crash at night, then I would recommend it

8/10

Excellent

10 Aug 2014

kenneth

conveient to main train station

comfortable room easy access to train station no real complaints would stay there again not far from several interesting buildings

10/10

Exceptional

19 Aug 2013

Peter

Facilities: Good; Value: Great deal; Service: Professional, Good, Friendly; Cleanliness: Spotless;
Close to the main station Termini

Partner

8/10

Excellent

05 Jun 2013

weekend traveler

Good choice

Good position, close to centre and Termini station. Neighborhood feels safe. Staff very friendly and helpful. Room on the street, but not noisy at night. Only remark, the room was not very big - yet, definitely worth the money.

Partner

6/10

Pleasant

08 Jan 2013

Verified traveler

Near Termini

Room was a bit smaller than advertised. The bathroom facilities very limited.
I've had better value for the price at hotels in the Termini area.

8/10

Excellent

23 Sep 2012

Daria

Facilities: Typical, Modest; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Faultless;

8/10

Excellent

24 Jun 2012

Fiona

Facilities: Basic, Standard; Value: Reasonable; Service: Courteous; Cleanliness: Tidy;
Still, ok value for money, and we may well stay there again.

Partner

6/10

Pleasant

01 Apr 2011

Christina

Beautiful Pictures but Ugly People

The site for Hotel Gabriella is misleading only in this, the people are horribly RUDE! There was only one man working there that was actually polite to us. They treat you like a prisoner where every action is monitored. The women who manage the place are sisters and completely unprofessional. The one has her children running around the place and the other is no less than a tyrant. Having paid good money to stay in the hotel, I deserve to be treated like a human being.
Again, the room was nicely designed and clean. The breakfast room was quaint, however not worth paying for so I suggest not adding it to your room package. There is a great restaurant across the street called TRossi that has a great breakfast menu and very affordable.
I had friends staying in another hotel that came over to meet me before we went out. They were not even allowed to step foot in my room while I was getting ready! Our room was the first one near the desk! It is not like they were going to stay the night. I think the lack of good common sense and judgment on the part of the staff makes this hotel not worth staying in. You cannot put a price tag on being treated nicely.

8/10

Excellent

08 Apr 2010

Anonymous

Good Location. Very good service

Good Location. Very good service and a helpful staff. Nice and clean room.

10/10

Exceptional

08 Jul 2009

Russell

Convenient to station and local

Convenient to station and local restaurants. Good value for money. Clean and comfortable

10/10

Exceptional

30 Oct 2025

Caterina

Geweldig lokatie

4/10

Poor

14 Oct 2025

SHIGENORI

施設のレベルが値段に全く見合っていない。
部屋は狭く汚く、エレベーターもないため荷物を持って登る必要あり。物価や立地を考慮してもとても一泊25,000を払う価値は感じなかった。

Leisure Partner

10/10

Exceptional

10 Oct 2025

vero

Cerca de la estación

10/10

Exceptional

09 Oct 2025

Ramón Rafael

No lo ponen a funcionar fuera de las epocas de calor o frío, si hay tiendas cercanas

Partner

6/10

Pleasant

24 Sep 2025

Matheus Ricci

Fica em um local estratégico, próximo ao Termini e também próximo a um ponto de ônibus, bem próximo. É um prédio bem antigo, quarto antigo mas cumpre com a função. Box do banheiro é bem pequeno. No geral, um bom custo benefício. Pessoal da recepção são super simpáticos.

Partner

10/10

Exceptional

23 Sep 2025

Enock Pio

Localização perfeita, dezenas de excelentes restaurantes na área, curta distância de muitas atrações.

Partner

6/10

Pleasant

30 Jul 2025

Kei

ローマ駅から徒歩圏内。部屋の冷蔵庫が壊れていて、なかなか変えてくれなかったが、最終日前日にようやく交換してくれた。それ以外はエアコンも付いていたし部屋も綺麗。部屋に行く階段がややハードだったが、いいホテルでした

Business Partner

6/10

Pleasant

05 Jun 2025

Joade

Ar-condicionado quebrado

O ar-condicionado do quarto estava quebrado, não nos avisaram previamente e não conseguiram nos alocar para outro. Muito calor durante a noite para dormir, sem condições.

Partner

10/10

Exceptional

04 Jan 2025

diego

Todo muy bien cumplio nuestras expectativas.

Leisure Family

2/10

Poor

03 Jan 2025

Paolo

No son limpias y la habitación tiene un olor horrible y el techo tenía Moo .

Leisure Family

10/10

Exceptional

23 Dec 2024

VICTOR RAUL

Excelente ubicación. Muy bonito el hotel. Limpio y bien conservado. Lo recomiendo

Partner

2/10

Poor

23 Nov 2024

David

unfortunately, my experience was not up to expectations. The room had an unpleasant odor that was noticeable upon entering, which made it difficult to feel comfortable. Additionally, the shower did not function properly, making it inconvenient to use during my stay.

The quality of the mattress and pillows was also disappointing, as they were uncomfortable and did not provide adequate support for a good night’s rest.

While the staff might have been helpful or the location convenient, the issues with the room itself made my stay less enjoyable than I had hoped. I recommend the management address these concerns to improve the experience for future guests.

Leisure Partner

6/10

Pleasant

13 Nov 2024

Rochana

Good place to stay, very clean. But roads are very busy.

Leisure Partner

10/10

Exceptional

06 Nov 2024

GIOVANNI LUCA

Tutto benissimo, dal check in al check out. Buona struttura per passare qualche giorno nella capitale