Sun Moon

8/10

Excellent

13 Feb 2026

SHU FEN

服務非常好！房間乾淨，自行車借用很方便，讚！只是房間的電源連動，關一個燈就全關，不太方便

Friends_and_family Family

4/10

Poor

09 Feb 2026

Riad

Room was too old, needs remodeling. Furniture looks dirty & old , need to be replaced.

10/10

Exceptional

17 Jan 2026

CHENG-FU

位置佳，景色優美，服務人員很親切。

Partner

10/10

Exceptional

27 Dec 2025

ulva

Lake view room was great. Only downside not enough place to hang towels, clothes in bathroom. One towel rack was right beside the shower which makes everything wet. One rokm safe didnt work, but Overall we were happy with the say still.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Omar

Clean

Friends_and_family Family

8/10

Excellent

18 Dec 2025

SHU CHIEN

Room is clean, staffs are friendly, breakfast is very good

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Luis Fernando

Spacious room, great view from the lake

Friends_and_family Family

8/10

Excellent

04 Dec 2025

Tan Geok

Both Tina and Carol were very help, especially Tina she is friendly, able to offer good advice and also managed to help me to solve my transport issue to Cingjing which I am very grateful. Good job Tina and Carol, appreciate your help.

Leisure Friends

6/10

Pleasant

04 Dec 2025

li

The hotel is a bit outdated and the carpet in the room smells, the breakfast has limited options. The location is a plus for this hotel since it’s close to the bicycle/walking trail. The price offered for Sun Moon Lake area is high compared to the value that it provided though

Leisure Partner

10/10

Exceptional

29 Nov 2025

yongwei

Good location right on the lake and free bikes to use and the bike path is in front of the hotel. Our room has the lake view with a balcony, great view for sunset and sunrise. The room is spacious with a Japanese style sitting room that can be completely closed. The bathroom has an onsen style hot tub. The breakfast was average. Highly recommended

Leisure Family

10/10

Exceptional

16 Nov 2025

NOBORY

部屋は綺麗で和室が1間繋がっていて広かった、お風呂も広々し真四角で深く、お湯も柔らかく、シャワー室広さもよくシャンプー、リンスなど3点あり又窓からの景色も大変良かった（オーターフロント）観光もホテルの車で（ベンツ8人乗り？）送り迎え無料、食事も仕類が在り素晴らしかった、TOTOのオシュレット付き、マネーチェンジンだけ出来ないので注意されたし

Partner

10/10

Exceptional

05 Oct 2025

Chia-Nan

The lake sight is wonderful and the service is friendly. We had a good time with the hotel.

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Stephen

A great hotel

Great Lake views with space room for the family of 4. The breakfast buffet was also excellent! The offered free bikes to cycle around the lake. They also have lots of entertainments for kids. It’s definitely a good resort for family vacation.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Chialung

An outstanding stay

overall， it was a wonderful trip. I was particularly impressed by their service, especially the restaurant workers such as Ms. Chiu who provided outstanding service by anticipating our needs. I will return. Thanks

Friends_and_family Family

4/10

Poor

05 Aug 2025

Alexandru

Nice clean expensive hotel with beautiful lake view. Food is just ok, there is no gym as advertised just an eliptical machine and a weights machine in a small corner in the basement. We booked 4 nights 2 rooms. After the second night we left because it rained day and night without stopping so it was hard to do much outdoors. The management did not want to do any kind of refund. We understand the policy but there is not much you can do there after couple days of stay with bad weather. Most hotels would refund at least something.

Leisure Family_with_children

8/10

Excellent

23 Jun 2025

SETSUKO

古いホテルでしたが部屋は改装されて綺麗でした。ただ、空調の音がうるさくて寝付きが悪かったです。
自転車を借りて早朝のサイクリングは
とても良かったです。

Partner

10/10

Exceptional

25 May 2025

Kevin

Sun Moon Lake is a treasure to the country of Taiwan and staying right on the lake at the Sun Moon Lake Hotel enabled us to experience it by boat, walking and biking. This hotel is perfectly located.

Leisure Family

10/10

Exceptional

23 Apr 2025

Paul Yetchao

Clean and convenient

Leisure Family

10/10

Exceptional

22 Apr 2025

YUANLIANG

beautiful lake view and bicycle lake tour

beautiful lake view, and reach to the lake from hotel B2F.
provide free bicycle for lake tour.

Friends_and_family Family

8/10

Excellent

16 Apr 2025

Jeffrey

The moon over the lake

Love the free bikes and shuttle

Self

10/10

Exceptional

21 Mar 2025

David

Perfect located by the lake, our lake view room has a very nice view both at night and morning, an easy board walk around the hotel was a plus.

10/10

Exceptional

19 Mar 2025

Hiroshi

Very good location.

Leisure Family

10/10

Exceptional

10 Mar 2025

yue

Great facility, beautiful location on the lake, nice staff members

Leisure Friends

8/10

Excellent

08 Jan 2025

Jian

Wonderful lake view & lovely nice living room. Never forgot the lake view.

Leisure Family

4/10

Poor

28 Dec 2024

Daniel

Many things were either old or right out broken. The bath tub looks scary. Will not recommend the room with three beds.
The rooms facing the lake with only two beds look nicer.

Friends_and_family Family

6/10

Pleasant

15 Dec 2024

Chan Yeow

Location of the Hotel - not so convenient and no shops nearby (nearest is about 15 mins walk). Shuttle bus is every hour to and fro but can always uber around. Hence not a big concern for us and we wanted a quiet place to stay. Breakfast is ok and room is ok

Leisure Family

6/10

Pleasant

22 Nov 2024

Kishore

A disappointing arrival

A pretty decent hotel. However lack of speaking English is such a deterrent. Despite requesting weeks before arrival, no room with a view offered to us. Point to note - plug points are very different from other hotels!

Partner

6/10

Pleasant

18 Nov 2024

Xinming

Peaceful property by the lake with easy access to bike lane/footpath that goes around the late. I enjoyed the morning hike and free bike rentals. However, there is no good F&B options in the immediate vicinity and closest cafe establishments are around 1KM away on foot. The hotel look worn and due for renovation. Service is mediocre and transactional (no smiles).

Leisure Family

6/10

Pleasant

18 Nov 2024

Mark

Great place

8/10

Excellent

15 Nov 2024

Daisy

Good hotel to stay in. There's some mould in the bathroom. Only a few staff members speak English.

Leisure Partner

10/10

Exceptional

14 Nov 2024

Anthony

The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,

Leisure Family

8/10

Excellent

29 Oct 2024

Verified traveler

Descent breakfast

Nice breakfast selection

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

Stephen

Good location but hotel feels outdated

Well located hotel and staff are good/helpful. The hotel itself is showing its age and needs to be refurbished. Whilst beds are good, rooms look old and bathrooms are unusual! Breakfast has a good selection but surprised that the bar never opened on a Saturday night.

Partner

6/10

Pleasant

26 Jul 2024

Thomas Thieu

Staffs are excellent. The property is dated and need updating to modern stage.

Leisure Partner

8/10

Excellent

12 Jul 2024

quynh

great location on the lake

the window view facing the lake is amazing. the room is nice, comfortable . the bikes are very old and many of them were difficult to get the kickstand to move. the breakfast was typical asian fare. right on the bikepath so nice area to walk and hangout.

Friends_and_family Family

10/10

Exceptional

06 Jul 2024

Justin

Right in the lake!

Excellent spot with a beautiful walkway. The Immediate lake access was perfect. The food was good, and the staff were amazing. Perfect place to stay.

Partner

8/10

Excellent

19 Jun 2024

Jasmine

Property is ok. Spacious room and nice view of lake. Bathroom shower is spacious but old looking as it needs to be caulked. Need a better breakfast spread as mostly vegetables. The men’s bathroom should be closed as not a nice sight to see men washroom as walking to breakfast area each morning. Asked to seat far away from bathroom hallway.

Leisure Family

10/10

Exceptional

05 Jun 2024

ximing

Nice location, clean room.

Leisure Partner

10/10

Exceptional

22 Mar 2024

Julia

Great experience. Parking was easy right across the street. Very clean and convenient to everything. Breakfast was delicious with plentiful options. The kids enjoyed the arcade room and their tatami room bed. Staff was very helpful and arrived right away to help us with the bed when we requested it. We especially enjoyed the free bikes with children’s seats - it was so easy to bike along the boardwalk right outside, and our sons are already asking to go back.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2023

Binh

Room with lake view is very nice. The services are also very good.

Leisure Family

10/10

Exceptional

28 Dec 2023

Karl

Enjoyed my one night stay at Sun Moon Lake Hotel. It’s right on the edge of the water next to the bike path. Hotel provides free bikes as well. Complimentary breakfast & they provide a 100 ntd coupon for dinner buffet. Loved the tub in the room. Will be back!

Leisure Self

10/10

Exceptional

20 Dec 2023

Yuntong

We had an excellent stay. The room was very spacious and had a direct view of the lake, with friendly and professional staff across all departments of the hotel. It’s literally ten steps away from the broad walk around the lake, and the hotel offers free bike rentals for guests to use. Highly recommend

Leisure

8/10

Excellent

17 Dec 2023

Deng chia

很不錯

Friends_and_family Family

10/10

Exceptional

14 Dec 2023

Elaine

Staff services are professional and helpful. We needed transport to go to the Shuishe centre and the staff offered to drive us there. Truly impressed with such exceptionally customer service. Breakfast spread was good. Property condition is slightly aged. Overall a pleasant experience that is quite value for money.

Leisure Family

10/10

Exceptional

05 Dec 2023

KEWEN

Excellent experience in the hotel. The staffs are very warm, polite and helpful.

Leisure Family

10/10

Exceptional

29 Nov 2023

Xianzhong

This hotel is located next to the lake with free bicycles to ride around the lake. The bike way is just at the back of the hotel. The view room is excellent with a patio to sit. The bathroom also has lake view! The breakfast is excellent. It is also safe to walk to the city center via the walkway along the lake even when it is dark since there are lights along the walkway and not sharing the road with cars. Highly recommended!

Leisure Partner

10/10

Exceptional

21 Nov 2023

Arthur

Amazing view of the lake

Leisure Family

10/10

Exceptional

29 Oct 2023

Robert Michael Khil

Great

10/10

Exceptional

29 Oct 2023

Daniel

Breathtaking view of the scenic Sun Moon Lake right from the hotel room was highlight of our stay. We took advantage of the free bike rental at the hotel. Best time for bike ride is early morning before the trail gets crowded and the weather gets hot. Also want to note the hotel free shuttle service. Our city bus missed our stop and dropped us off in the next stop quite far away. Impossible to walk with our luggages. I called the hotel and they arranged shuttle to pick us up.

Partner

8/10

Excellent

22 Oct 2023

Michael

Excellent location but little old, bathroom shower need improvements. Breakfast is very good, lots of foods choices.

Friends_and_family Friends

10/10

Exceptional

18 Oct 2023

Kum Seng

The staff went out of their line of duty to send us the the city for dinner and picked us back to hotel.

Friends_and_family Family

10/10

Exceptional

09 Sep 2023

Olivia

Nice location, beautiful view, enjoyed the spa bath, nice breakfast, very big rooms with sitting area. Very enjoyable stay. Free bike usage a big plus, basic but they get the job done. Thanks!

Leisure Family

10/10

Exceptional

07 Jul 2023

I-Ru

The view is nice

Leisure Family

10/10

Exceptional

20 Apr 2023

Chayaporn

Good location in front of the lake walk/cycling path

Leisure Family

8/10

Excellent

12 Apr 2023

Mo See

The hotel is a distance from the pier. They do provide shuttle service as and when the driver is available to send you from hotel to the pier but if you were at the pier, you need to call them. They would not send car according to the shuttle schedule.
The hotel is right next to the lake but during my visit, the water level was low, so I couldn't really enjoy the lake ciew right from my balcony.
The room was big. With a tataimi sitting area. Toilet came with a big bath which you can enjoy bath with your whole family.
It is generally a good hotel to stay, just a little inconvenient for tourists who don't drive there.

Leisure Self

10/10

Exceptional

28 Dec 2022

Li

Will come back definitely 💯

Leisure Family

6/10

Pleasant

22 Dec 2022

Yu-Ling

The room was not clean.
the view was nice

Leisure Family

10/10

Exceptional

05 Dec 2022

Sheng-Hsiung

美好的住宿

房間非常乾淨舒適，泡湯池也很不錯，坐在陽台上欣賞湖光山色非常愜意

Friends_and_family Family

8/10

Excellent

14 Aug 2022

Hiroshi

It was a very comfortable hotel

Leisure Self

10/10

Exceptional

22 Jul 2022

Hong-Ting

推薦湖景房，超級放鬆！

房間舒適服務親切，湖景房真的非常推薦！從房間內看到優美湖景，心情非常平靜～唯一缺點是停車位真的太少了，但還好有代客泊車服務，否則對有小朋友的家庭來說會很不便。

Friends_and_family Family

10/10

Exceptional

22 Dec 2021

Pei-Jen

很開心的一趟旅程：）

12/20入住和洋房，沒有潮濕的問題。這裡的工作人員都非常nice，熱心幫忙我冷凍兩大袋水餃（真的很大袋，真是不好意思😅），期間我還把包包遺忘在B1的廁所就騎腳踏車去環湖了，工作人員也非常熱心的幫我找回並保管（超感激），從入住到Check out感到賓至如歸，很謝謝你們。
飯店有免費提供自行車，窗外景色非常美，即便天氣不是很好，依然讓人放鬆。

很開心的一趟旅程：）

Partner

10/10

Exceptional

20 Nov 2021

PEI CHEN

太棒了!!!

此飯店的軟體硬體都在水準之上, 重點是入住期間我們的車子有些狀況, 而飯店從主管到基層都很幫忙在處理, 並且非常有誠意並貼心的協助排除狀況直到圓滿.

在此我要特別讚揚有二,
第一是11/19入住在電梯遇到房務大哥, 一跟他提到我需要棉被, 他馬上協助我跟櫃枱登記並快速親送至客房!

第二是11/20一早協助泊車的年輕人, 非常盡責並認真, 居然還會換輪胎, 真的讓我大開眼界!!

以上幾點讓我額外非常肯定這間飯店的員工素質, Great~~~

Partner

2/10

Poor

14 Oct 2021

Verified traveler

煙味瀰漫，隔音不佳，住客半夜吵雜喧嘩

飯店的和洋套房雖然舒適，可是隔音太糟，樓上的房客大聲踱步一整晚都聽得到，且大聲吵雜喧嘩至凌晨兩點，隔壁半夜看電視也聽得到，整個晚上無法睡覺，只好放棄早餐，選擇補眠。明明是禁煙飯店，客人卻在陽台吞雲吐霧，有美麗的湖景，開落地門想出去看夜景，差點被瀰漫在空氣中煙味嗆死，退房時，整個走廊都是煙味，非常糟糕的住宿體驗。

Partner

10/10

Exceptional

07 Aug 2021

Verified traveler

Great hotel for comfort, great service from staff.

I booked a suite for myself to celebrate my birthday, and a friend booked another room to celebrate with me.

The rooms were all very nice. They also had very good protocols in place for COVID-19 protection.

I don't speak Chinese well and they were able to accommodate me.

They had a buffet breakfast that was pretty good.

I would strong suggest upgrading some of the parts of the hotel though, to maintain the luxury of an upscale hotel. For example, the deep soaking tub has a TV, but the water proofing makes it difficult to use. Also, the lighting control panel is in the middle of the headboard of a king-sized bed. Sure, it's convenient when you're in bed, but some of the lights don't have any other controls, which makes it awkward to crawl over the huge bed to adjust lighting.

I couldn't give a perfect rating for cleanliness because the sofa in the living room had stains.

Friends_and_family Friends

4/10

Poor

09 Jan 2021

Brent

Old and below average quality

Booked the ‘Lake view’ ‘King suite’ for a couple of nights hoping for a nice escape. Here is my disappointment: the suite I was given was not in a corner location is as shown on hotels.com, nor actually a suite (separate rooms for living and sleeping). In fact the only discernible difference to the“standard double room” is the bed size. This is misleading. So don't waste your time to book the suite！The sofa is old，stained and uncomfortable. The lake view could more accurately be described in advertising as a partial lake view. l asked to leave one day early but was told this was not possible due to the hotels.com policy. Understandable but very disappointing. Breakfast not great if you like western food. Bath is great however.

Business

10/10

Exceptional

23 Oct 2020

Charlie

Great breakfast buffet and very comfortable room, excellent staff from front desk, concierge, housekeeping to dining room.

Business_and_leisure Friends

10/10

Exceptional

23 Oct 2020

ANDY

Recommended for Sun Moon Lake trip

View is amazing, staffs are very friendly, room service and condition were good, will pay visit again for sure!

Friends_and_family Family

6/10

Pleasant

22 Jun 2020

Iris

Okay Stay. That’s all.

Rooms were a little outdated. The drawers had a strange smell, not really clean. Breakfast was terrible. Not many options for vege

Partner

10/10

Exceptional

22 Jan 2020

Verified traveler

Great location and room

Friends_and_family Family

10/10

Exceptional

26 Dec 2019

Verified traveler

The lakeside view is incredibly beautiful. The room is well designed and had taken into consideration for the clients. The service was prompt courteous and proactive. It’s the highlight of my trip staying here.

Leisure

8/10

Excellent

07 Dec 2019

Verified traveler

It has a pretty good lake view. although it is in a bay so the view isn't the entire lake. we got a corner room so we can see further to the side. it was very good. there is a peninsula with a fancy hotel on the hill infront of the bay which blocks the view. but the night scene was nice to see the lights of the hotel. The free loaner bikes are decent to ride around the bike path. However, I couldn't find a larger size bike.
The bathroom tub is great. the bed was very comfortable. the only thing was that the sofa in the room has lots of stains. the facilities is aging and showing. it could use some refurbishment.

Leisure Partner

8/10

Excellent

30 Sep 2019

I.Lai

This hotel is about 1KM from Shuishe Visit Center. Even they claim having shuttle service every hour. But you can request and they will honor of your time which make up the inconvenience.
Staff are friendly, hotel are nice and clean.

Leisure Family

10/10

Exceptional

08 Aug 2019

Verified traveler

Definitely coming back again!

We had an AMAZING trip and a really good time during the stay here! Food was good, and they have perfect service!

Partner

8/10

Excellent

01 Aug 2019

Ann

Staff and facilities in room are good but location is far from shops and restaurants.

Leisure Family

10/10

Exceptional

02 Jul 2019

King

Paradise

Everything is perfect, nice lakeview, with nice roomy bathtub overlooking the lake.
Staff were very friendly and helpful.

Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

Right beside the lake with a gorgeous view. Clean, well decorated with contemporary design. The front yard was under renovation during our stay; otherwise, it’s a lovely place to stay. Highly recommend.

Leisure

10/10

Exceptional

07 Jun 2019

Verified traveler

Comfortable and clean. Facing Sun Moon Lake. Nice view.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2019

James B

Excellent Hotel - Perfect for Quiet/Relaxing Sta

The room was beautiful and so spacious. The view from the balcony was excellent. The breakfast foods were delicious and had many, many choices. The hotel is about a five minute shuttle ride from all the shops and boats rides -- which I preferred because it was quiet while we were at the actual hotel. The hotel shuttle provided very qhick service. And I will mention that the water pressure for the shower and tub is also very good at this hotel (that is a rare thing at some hotels). I was very pleased with everything about this hotel. I will be staying at this hotel again.

Partner

8/10

Excellent

07 Apr 2019

MAX

The layout of the room is convenient for me.

Leisure Self

10/10

Exceptional

31 Mar 2019

Verified traveler

The room is clean and spacious. With Japnese style sitting area. The bath tub is oversze for couple.

Leisure Family

6/10

Pleasant

24 Mar 2019

Diana

Tired looking hotel in need of a face-lift

Hotel needs a fair bit of maintainence, not in pristine condition. Ventilation system needs to be improved as we get strong food odour at the lobby area. Gym is rather pathetic, with 4 different machines sharing a cubicle, and the ventilation is extremely poor. Room is spacious and fairly clean, but drapes have no blackout curtains.

Family

10/10

Exceptional

16 Feb 2019

Peter

Friendly Hotel.

Nice hotel. Staff are friendly and helpful.

Family

10/10

Exceptional

12 Feb 2019

Verified traveler

Beautiful view, spacious room and bathroom, breakfast has a large variety and very well-prepared.

Leisure Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

Lovely view, and the breakfast options were varied, and very well prepared, even for a Western palate.

Leisure Partner

10/10

Exceptional

07 Jan 2019

Verified traveler

High standard hotel, friendly staff

Very friendly staff. Clean rooms, comfortable beds. Free bicycles to cycle around the lake.

Partner

10/10

Exceptional

02 Jan 2019

Kevin

Lake view and bath facilities are excellent, plus free bike usage.

2/10

Poor

02 Jan 2019

Verified traveler

Very old beds poor washroom cleanliness Mosquitos and poor hvac control

10/10

Exceptional

26 Dec 2018

Jeffrey

A 4-Star hotel that evidently earned it's rating

Our 1-day stay in mid-December more than meets our expectations! The hotel was not crowded during our stay, the staff was friendly and helpful, and the room configuration was just pleasing and comfortable! We arrived early to take the free hotel bikes for an enjoyable ride around the lake (the sunny and cool weather helped too). We were giving a highest level room within our price category for a gorgeous lake view. We spent plenty of time on the balcony witnessing the change of light, and in the 2-person tub, also with the lake view. The separate tatami area was another pleasant surprise and much appreciated! We had dinner at the B-2 level restaurant. There were only 3 tables served, so it's quiet and nice, and the quality of the meal more than met our expectations. The free breakfast next morning was a lot better attended, and the buffet-style meal had great choices. This hotel deserve the 4-star it earns, and we will be back again!

Partner

10/10

Exceptional

25 Dec 2018

John

Great night time view of lake and temple

Nice, well maintained property, great service and terrific view!

Partner

8/10

Excellent

20 Dec 2018

Verified traveler

Great Views, excellent staff

Sun Moon Lake Hotel is about 15 minutes walk or 7-8 mins drive from Shuishe Visitor centre (place where you would arrive from Taichung). This is one of the 4-5 better hotels in SML if you have decided to stay near Shuishe side. The other option being Ita Thao side.

Only a few staff in this hotel were able to respond back in English but we were able to manage with Translate app. This hotel offers a free shuttle service to and from hotel to Shuishe pier every hour and it takes less than 10 minutes to reach either side. So if you decide to stay here, make sure you use that even when you arrive.

Breakfast Buffett spread was reasonable but vegetarian food options are very limited.

Rooms are clean, modern and well maintained. If you decide to book a room facing the lake - the views are spectacular. The other side faces the mountain. Don’t expect any complimentary upgrade to the room facing the lake.

The hotel has direct access to cycling track and they offer free bicycle for an hour. Scenery of track is spectacular.

The best part of this hotel was the staff and the service attitude. On the last day after check out we left our luggage at the front desk. when we came back to collect our luggage we were treated with same level of interest, courtesy and hospitality. I have never got such a good feeling even in some of the top brands across the world once you checkout.

Highly recommended and I wouldn’t hesitate to stay here again.

Partner

8/10

Excellent

22 Oct 2018

Tal

Just ok not more,

The breakfast is chains so as a western its not really a breakfast.

Partner

10/10

Exceptional

18 Oct 2018

Peishan

Friendly staff

It was a nice experience with the facilities and nice and friendly staff around. Free shuttle really helps to travel from tourist information center to the hotel.

6/10

Pleasant

11 Aug 2018

Chin Aik

Big rooms but weak air con

Big room but only one outlet for air conditioning. Room gets warm in the day. Requested for a fan but hotel did not have.

Staff service was great and most obliging. Shuttle service has been most accommodating to guests needs.

Friends

10/10

Exceptional

10 Aug 2018

Verified traveler

Nice hotel with great view. Friendly staffs and good services.

8/10

Excellent

27 Apr 2018

Chew

The stay was great, however there was little activities around the hotel.

Partner

8/10

Excellent

08 Apr 2018

Jeff

Basically sound, good value for money.

Decent hotel if you don’t expect too much. Staff had some English skills and were sooooper helpful and nice (which is preferable to native-speakers who don’t care about the patrons). Good location and easy free parking make this a solid choice. We stayed in japanese-style rooms which faced away from the lake so I guess higher cost rooms likely have lake views and terraces.

6/10

Pleasant

26 Mar 2018

Sharon

Nice hotel on the lakeside, amid a famous bikeway

The hotel is in a good location. The staff are nice and helpful. Many tourist groups. The lobby does not have enough sofas or chairs for rest. It has the smell of Chinese restaurant. The room as clean but has an odd set up.
The breakfast buffet is ordinary. The food in the hotel restaurant is not satisfactory: taste was so so, some meat were too sturdy to bite.
The guests can rent bycicle from the hotel for one hour for free. But it doest not start until 7 am. So I can not ride it to go see sunrise along the lake.

4/10

Poor

18 Feb 2018

Verified traveler

Old and outdated hotel. Bad management. No central heat, room temp drop to 16C. Even no portable heater.
Have dinner in the hotel restaurant, food is really back and no service.

Partner

10/10

Exceptional

27 Jan 2018

Verified traveler

Great magnificent fantastic brilliant great wonderful terrific!!!!

10/10

Exceptional

26 Dec 2017

Verified traveler

Great!

Helpful and friendly staff, spacious room, great breakfast!
But the location is rather quiet.