Name: Caroline Suite
Address: Via Milazzo 14, Rome, 185, IT

10/10

Exceptional

01 Jul 2026

Ian

Convenient location with lots of dining options nearby. Close to the train station.

Friends_and_family Family

8/10

Excellent

15 Sep 2023

Alexander

Great hotel for short stay in Rome

The room had air conditioning which was great as the weather was very hot. The room's bed was nice and big, had a mini fridge, a TV, big wardrobe and bathroom with bath and shower. Very clean and staff were very friendly and welcoming. Location was great as Termini is less than 5 minutes away with shops and restaurants also close by. Breakfast was simple but tasty, especially fresh cakes and cornettos.

Partner

6/10

Pleasant

04 Sep 2023

Naime

The hotel room was good, however the area around was a bit dirty and too crowded.
The property stairs were also kind of dirty, and we took them quite often due to the only elevator in the hotel.
Overall it was okay

Leisure Partner

8/10

Excellent

10 Oct 2022

Sergio

Proximity to train station

Leisure

6/10

Pleasant

25 May 2019

Verified traveler

ok for one day stay

For one day stay it worth the money-$107. Pros- the staff was friendly. Cons- broken elevator, leaking shower head, clogged drain, only two towels were provided for two peoples. The local area is not good.

Partner

8/10

Excellent

02 Aug 2018

Mary

Different

We had an enjoyable stay. We just didn't realize the hotel was the 3rd and 4th floor of another building and was used mainly as a youth hostel type hotel. There was, fortunately, and elevator to take us up. The couple running it were very hospitable and helpful about helping us find our way around Rome.

Partner

8/10

Excellent

29 Jul 2018

Shrikant

Nice comfortable hotel near Rome railway station.

Location was very good; right next to the Rome railway station. Comfortable and nice room. Great breakfast though in a small place.

Partner

10/10

Exceptional

12 May 2018

Alex

Nice hotel ,very close to Termini, car return station. The room is OK. But one should close the window to avoid the outside noise coming in.
The overall expression is good staff is friendly, except the absence of a plastic toilet seat ....

8/10

Excellent

10 May 2018

Verified traveler

good value for money

8/10

Excellent

10 Apr 2018

Verified traveler

Great transport connection with Rome airports

Clean and convenient simple accommodation next to the Termini station. 24 hours front desk and luggage storage which was especially important for us, as we arrived early in the morning and they still allowed us to leave our luggage in the hotel before the check-inn time. Very friendly and efficient staff.

4/10

Poor

16 Mar 2018

Verified traveler

Close to freezing temperature outside and the receptionist refused to turn up the heat, the heater was barely lukewarm; I had to sleep with my jacket on.

8/10

Excellent

29 Oct 2017

Verified traveler

Great room, would recommend

Caroline suites are great! Unfortunately, we were placed in a different (and completely unacceptable) hotel in the same building the first night if our stay. After letting management know our concern, we were moved to Caroline Suites, the hotel we had booked. While we are appreciative of the responsiveness to our concern, our rating would have been a 5 had we gotten the room we booked from the start. The complimentary breakfast was very good, the bed comfortable, and the room and bathroom convenient and well appointed. The only complaint about the room is that the toilet seat was the wrong size and not attached.

Partner

2/10

Poor

25 Oct 2017

Edwin

Do not book this property

I booked this property on the basis of good reviews in hotel.com. However, much to my disappointment, the property did not meet my expectations at all. I booked for a room in Caroline Suites, however, without warning, we were instead accommodated in another floor \"Caesar Suites\". When we asked for an explanation, they casually explained that the two properties were managed by the same administration. We didn't protest anymore as we were already tired after a long flight, and we were only staying for a night. The room was not well maintained and unfortunately the bathroom even less so (the shower head was not working properly). Be warned that you may have the same experience if you book this property.
We have been warned by reviews that the building which houses Caroline Suites is decrepit, but please also be warned that the elevator sometimes does not work, so you may forced to lug your bags up the building's dingy floors.
All I can say is that the hotel accommodation is definitely not worth the price we paid for it, not even for half the price.
You have been sufficiently warned.

Family

6/10

Pleasant

07 Oct 2017

Gio

Great Staff, Warm Owners.

Clean but very, very dated, dark and extremely worn. Very lovely owners/service. Surprisingly great breakfast, felt like I was in their home. Extremely close to Termini station which was why I chose it, but it felt a bit like a hostel. One building that housed many different hotels. Scary stairwell.

10/10

Exceptional

18 Jul 2017

Shannon

Great stay, friendly staff, clean & comfortable ro

Great stay, friendly staff, clean & comfortable room.

8/10

Excellent

28 Jun 2017

Kevin

good budget choice for a solo traveler

The room is very small, but clean modern and comfortable. Would be too small for more than one person. If you get a room by the coutyard, it should be fairly quiet: the breakfast is OK and it is very close to the TERMINI STATION.

6/10

Pleasant

12 Nov 2025

Wanessa

O hotel é muito bem localizado, o atendimento é bom, só não gostei de ter ficado trancada um dia do lado de fora, no meu primeiro dia. Eles não me avisaram no check in que era fechado a tarde e não me deram a senha para abrir o portão. Só entrei depois de muito tempo quando chegou uma hóspede que tinha a senha e por sorte eu tinha levado a chave do quarto, porque fui no andar da recepção e estava fechado.

Self

4/10

Poor

20 Sep 2024

NOBUO

昼頃に着いたので、荷物を預けて見学に出ようと思っていた。預かり料金が５ユーロだというので、しかたないと思っていた。一つのビルに複数のホテルが混在している状態で、通りに面した扉、目的のホテルの前の扉と二回の関門がある。チェックインができそうだったのでチェックインしようとしたらアーリーチェックインは３０ユーロということで、高いなと思ったが面倒なのでそのままチェックインしたが、３５ユーロ請求された。あとで考えたら、すでにチェックインしているのだから５ユーロはいらないだろうと思ったので、翌日いおうと考えた。室内の掲示を見ると、アーリーチェックインは１５ユーロという。二倍も請求されていたので、翌朝の朝食の時にそのことを言ったら、プライスが変わったとかごちゃごちゃ言っていたが、１５ユーロにしてくれて、３５ユーロのうち１０ユーロだけ返金してくれた。残り２５ユーロの内訳を聞いたら、アーリーチェックインが１５ユーロ、税金が１０ユーロだという。昨日は税金の話はしてないのに突然１０ユーロだという。そうすると昨日払った３５ユーロのうちの５ユーロはなんだったのか？こちらが何も言わなければ、そのままだったとしか思えない。誠実さにかけると感じた。

Leisure Self

2/10

Poor

16 Oct 2023

Elizabeth

Mal hotel

No había agua caliente y en octubre eso es indispensable, las sábanas estaban sucias y no hacían el aseo, el desayuno muy malo y lo único rescatable es el Señor de la recepción que es muy servicial y amable. No me volvería a quedar ahí.

Self

10/10

Exceptional

18 Jul 2023

Verified traveler

적극 추천합니다.

가족여행으로 지난 6월 7일부터 10일까지 3박하였습니다. 숙박기간 중, 최고로 즐거운 시간을 가졌습니다. 친절하고 완벽한 서비스, 맛있는 아침식사 등 모든 것이 최고였습니다. 피렌체가시면 꼭 숙박하시길 추천합니다.

Friends_and_family Family

4/10

Poor

16 Jun 2023

Rosaria

Cancellate la parola SUITE

Stanza angusta e poco attenti in tutto. Sosta un cane nei corridoi e il particolare odore si sentiva in camera. Come considerate clienti a cui piacciono dovete continuare a considerare anche a chi non piacciono. Io non ho nulla contro gli animali ma essendo un soggetto con cefalea oftalmica sono stata nauseata tutto il giorno. II dispenser del sapone non vi era per il bidet e quello del lavandino non erogava nonostante abbia tentato di svitarlo e riavvitarlo. Gli addetti dovrebbero saperlo o bisogna suggerire di controllare ogni dettaglio? dunque ho dovuto usare quello della doccia. Sapone tra le mani fino al bidet con il rischio di scivolare. Box doccia incrostato. Pulizia poco attenta, ho trovato capelli e briciole del giorno prima. Colazione se si arriva alle 8 trovi tutto, ma se si arriva alle 9, il vuoto. Arrivata di lunedì e partita giovedì lo stesso ciambellone e crostata. Fateli più piccoli e date alla gente la giusta impressione che tutto sia fresco, e non di 4 giorni. Per la sosta delle valigie prendono 5 euro a parte, almeno fossero custodite in una stanza, e no sono di impaccio nel corridoio della reception/bar. Non ci tornerò.

Business

10/10

Exceptional

05 May 2023

Ana P M

Otimo, bastante compativel com seu preço ja que é um hotel 3 estrelas. Muito bem localizado, numa area de hoteis como NH, com metro, estacao de trem e de onibus proximas. Tudo otimo e donos atenciosos! Adorei

Self

10/10

Exceptional

12 May 2022

Fabiola

Buena ubicación cerca de la estación de transporte y ambiente tranquilo. No tengo ninguna queja y fue buena selección para nuestro alojamiento.

Leisure Family

8/10

Excellent

07 Sep 2020

Verified traveler

Albergo onesto, situato in un condominio. Ottima soluzione per chi non ha la pretesa di soggiornare in un 5 stelle. Buona pulizia. Colazione inclusa soddisfacente e personale molto cortese. Posizione strategica. Stanza singola in cui ho soggiornato piccola ma con tutti i comfort

Business Self

8/10

Excellent

20 Feb 2020

Verified traveler

ottimo rapporto qualità prezzo

posizione a pochi passi dalla stazione termini, ottima soluzione per fermarsi una notte a roma per motivi di lavoro o studio. pulizia buona, stanza e bagno decorosi. ottimo rapporto qualità/prezzo.

Business

4/10

Poor

16 Oct 2019

Ignazio

Arrivato in Hotel non avevano la stanza che avevo prenotato

Self

8/10

Excellent

09 May 2019

Verified traveler

スタッフが良い

昨年の夏に続いて２度目の利用で、今回はエレベータが壊れていたのが残念でしたが、スタッフは相変わらず感じの良い方ばかりでした。

Partner

10/10

Exceptional

12 Apr 2019

ANA PAULA

Super recomendo!

Tive uma ótima estadia!
Tudo correu muito bem exceto pelo elevador que não está funcionando, mas a equipe me deu toda ajuda no transporte da bagagem. Gostei muuuito do local.

6/10

Pleasant

10 Apr 2019

Sven-Erik

Transitboende vid Termini

Hotellet, ett av flera på adressen, har ett bra läge för besök i Rom med kort avstånd till stadens centralstation (Termini) och tunnelbana. Gångavstånd till besöksmål samt trevliga restauranger. Hotellet är litet med positiv familjekänsla och fina rum, om än lyhört. Huset dock slitet och hissen till 4:e våningen konstant ur funktion. Plus för bärhjälp med bagaget de 78 trappstegen upp.

8/10

Excellent

07 Feb 2019

Ricardo

Bom, barato e conveniente!

Muito conveniente: próximo da estação central Roma Términi, do Coliseu e vários outros pontos turístico. Vale mais do que se paga!

10/10

Exceptional

24 Dec 2018

ilaria

Ottima posizione. Ascensore. Colazione buffet

10/10

Exceptional

22 Dec 2018

ilaria

Molto comodo per posizione pulizia camere moderne. Colazione buona.

10/10

Exceptional

21 Dec 2018

ilaria

Comodità

Hotel moto carino moderno pulito silenzioso.
Personale gentile, ho ricevuto un upgrade per la camera per le 3 notti che ho soggiornato. Colazione a buffet ricca.
Vicinissimo alla stazione edificio con ascensore. Rapporto qualità prezzo più che ottimo.consigliato

10/10

Exceptional

20 Sep 2018

Andrea

Excelente orientación al cliente

Todo muy bien, las personas a cargo de Caroline Suite y, en especial de Alla Basillica Rooms que fue donde me hospedé, son muy preocupados del turista y están siempre disputestos a atender bien y solucionar cualquier inconveniente.
Los recomiendo 100%

Family

8/10

Excellent

30 Jul 2018

Valentina

Ottima location per un viaggio di lavoro

Struttura vecchia, ma comodissima per raggiungere la stazione Termini.
Camera pulita, un po' poco luminosa, bagno ok.
Proprietari molto gentili e colazione buona.

8/10

Excellent

31 May 2018

Verified traveler

Perfecte locatie

Alles is op loopafstand en het ligt naast een groot station waar je de bus, tram of trein kunt pakken. Kamer was prima en het ontbijt ook.

8/10

Excellent

15 May 2018

小游

地點超好又乾淨舒適的飯店

離羅馬termini超近，有電梯，空間不會太擁擠，感覺明亮乾淨，提供早餐07:30-09:30，可以寄物，放2天的價格比外面寄放行李收費划算很多，非常推薦

8/10

Excellent

13 May 2018

Verified traveler

Good place to sleep at budget price

(+) : nice location, friendly staff
(-) : cleaning, wifi

Family

8/10

Excellent

06 May 2018

のむじい

ナポリセントラル駅から20分ほどですが、男性1人でスーツケースを持って歩くのはかなり危険です。

男1人旅の場合、組織だったスリグループがいますので気をつけて下さい。かなり速足で歩く事をお勧めします。
女性には優しい町らしいですが、男性はもろターゲットです。財布や携帯は出さないで下さい。どこにしまったか見ています。グーグルマップを見ながら歩けないので、40分以上迷いました。
警官がいる近くか、綺麗なお店の入り口で私はグーグルマップをチェックしました。タクシーの利用をお勧めします。
タクシーも値段を決めてから乗車して下さい。
なぜかこのb&bの近くからはmy taxi が使えませんでした。
お部屋は快適ですが、日本人に限らず東洋人はターゲットになっています。ほとんど部屋の説明はありませんが、地理に慣れてる方にはお勧めします。とても快適なところです。

10/10

Exceptional

04 May 2018

hiroko

ローマの喧騒が嘘の様な素敵なホテル

小さなホテルでしたが、内装がクラシックで華美ではなく大理石の床タイルだったりカーテンはロングでシャンデリアがあり、バスルームもゆったりしていました。

8/10

Excellent

12 Apr 2018

Oskar

Para dormir muy bien y cerca de termini

La estancia correcta, el personal muy amable y agradable. Esta cerca de termini y la unica pega es que a la noche las calles cercanas son un poco ruidosas.

10/10

Exceptional

02 Apr 2018

Adriano

Vale a pena

O Hotel atende as necessidades de quem quer se hospedar próximo a Estação. A equipe é bem solícita e simpática. Achei uma ótima relação custo x benefício.

Partner

6/10

Pleasant

02 Apr 2018

Verified traveler

Fin beliggenhed, men samlet - nej tak.

Fin beliggenhed, rent på værelset. Men man bør ikke ligge noget i morgenmaden, “restauranten” som består af 3 cafe borde med en diameter på 50 cm. Hvorpå der faktisk ikke er plads til 2 tallerkner. Morgenmaden er på alle måder ikke appetitlig, og særligt er udbuddet af “frisk” frugt og brød en parodi på virkeligheden.

Partner

6/10

Pleasant

20 Mar 2018

Derli

razoável

O quarto é bom. O local onde é servido o café da manhã é muito pequeno e quando tem muitas pessoas (grupos) eles dizem que o café para quem nao está no grupo só será servido as 8 horas. Um dia acabou o pão. Pouca variedade. Ficamos seis dias usando as mesmas toalhas. Pedi para trocarem, mas nao trocaram.

Partner

10/10

Exceptional

04 Mar 2018

tommaso

SENTIRSI IN FAMIGLIA

All'inizio ho controllato i diversi commenti, alcuni non troppo felici... il prezzo imbattibile.. e potevano essere segnali d'allarme??? Nulla di tutto ciò... PULIZIA, CORTESIA, GENTILEZZA, CAMERA BENE CURATA... ma la parte più IMPORTANTE è la famiglia che gestisce la location.. padre madre e figlia.... la figlia Gentilissima Delicata... Ogni pignoleria che possiate avere le dimenticherete.. perché vi sentirete parte della loro Alberghiera famiglia... io ritornerò a roma.. e mi auguro di trovare posto...
GRAZIE....

10/10

Exceptional

25 Feb 2018

Renata

Vicinissimo alla stazione Termini, personale gentile e disponibile, camera pulita.
Colazione abbondante, con ricca scelta.

4/10

Poor

22 Feb 2018

ping wai

住過最差的洒店

我三人入住，要求三張床，萬萬冇想到三張床是合併，之間基本冇空位，房細，皮箱都打不開，廁所設施不齊，浴巾每天不更換，吃早餐很時，臨走拉住三個大行李箱部電梯壞了，要搬三層樓，不要比相片欺騙，這樣的酒店幾平都冇用，絕不介紹比朋友住。

Family

8/10

Excellent

16 Feb 2018

MARTIN

Muy buena opción para estadías cortas donde utilizas el hotel solo para dormir y ducharte. La habitación era muy pequeña pero no nos importo ya que solo estuvimos en ella para dormir. La atención super amable, gentiles, nos guardaron el equipaje antes del check in e incluso después del check out por muchas horas. Ubicación ideal si tenes que viajar en el tren.

Partner

6/10

Pleasant

22 Jan 2018

Sergio

Muy buena localización.

La experiencia ha sido positiva. Desde un primer momento estuvieron en contacto para saber cuándo llegábamos, nos explicaron el funcionamiento y con una bienvenida acogedora y muy atenta. Los desayunos muy ricos. El hostal cumple su función y el personal muy agradable. La única pega es que en el desayuno del último día nos podrían haber avisado de que teníamos que salir de la habitación, ya que volvimos y estaban nuestras maletas ya fuera en recepción (tocando y metiendo ellos nuestras pertenencias). Por lo demás bien.

6/10

Pleasant

08 Jan 2018

Satomi

テルミニ駅から近い

建物の３階にあり違うホテルの名前でしたが、一緒とのことでいくつかのホテル名があるようです。古いエレベーター有り、駅から３分で便利な立地。暖房は暖かかったです。シャワーは上部固定式でしかもお湯がちょろちょろしか出なくて、全く機能していませんでした。部屋の窓からは建物の裏側しか見えませんでした。朝食はフロント前でパン１個・コーンフレーク・ジュース・ハム・チーズ・カットフルーツのみ、カプチーノを機械でいれてくれました。翌日早朝帰国だったので念のためモーニングコールを頼んだのですが、忘れられて時間が過ぎてからのコールでした。