Name: Hotel Marisa
Address: Via Marsala, 98, Rome, 00185, IT

10/10

Exceptional

26 Jul 2026

Timothy

Well located across from train station

6/10

Pleasant

25 Jul 2026

Radames

I liked the location of the hotel, one of the best. On the other hand, the room needs maintenance, the safe isn’t working, the shower was missing one door and was clogged. In addition, the a/c didn’t work properly.

2/10

Poor

24 Jul 2026

Christopher

Great location but that’s where the good stuff ends. On arrival they attempted to charge us to leave our bags when the rooms weren’t ready. It’s not the cleanest either. The showers are tiny as are the rooms. Very noisy and the rooms were very warm

10/10

Exceptional

23 Jul 2026

Vibhor

Great sized room with a powerful AC

10/10

Exceptional

23 Jul 2026

Linda

Everything was great!!

10/10

Exceptional

23 Jul 2026

neelam

Excellent spot near the train station. Staff were extremely helpful, space to keep your bags and full breakfast. Very safe.

8/10

Excellent

22 Jul 2026

Run

Hotel is pretty good for a short stay. The hotel is right next to the train station which is pretty convenient with a bunch of luggage, however if you are trying to sleep more at night this probably isn’t the hotel for you. In our room, you can hear everything going on in the other rooms, and outside in the hallway, which especially at night is very disturbing. In the bathroom the shower is extremely tiny, which makes it hard to get in and out. The breakfast was ok at best but I appreciated the options.

10/10

Exceptional

22 Jul 2026

Kevin

Lovely hotel, very welcoming, great garden lounge and perfect location

8/10

Excellent

21 Jul 2026

Janice

Overall the room was nice and spacious and clean. Couple issues that should have been addressed BEFORE we checked in. The handle off the shower head was missing so you could not turn on the RAIN head. The main light by the mirror was not working. One of the shelves in the closet was missing. When i brought it up to staff they said someone could address it the NEXT day. When the guy showed up he barely knocked on the door and then proceeded to enter with a key card without giving me time to answer. Not acceptable as this could have been very embarrassing for both of us. The breakfast they offer for $10 Euro could be alot better. The croissants were dry and there wasn't much fruit or other healthy options. The staff was very friendly and helpful whenever we asked them anything and the air conditioning was great when it was unbearable outside. Overall I'd say 8 out of 10

Friends

2/10

Poor

20 Jul 2026

Sookyung

They shut down the water and couldn't take a shower. When I made a call to ask to turn the water on, I had to wait about an hour to get the water and the water lasted about 10min and after that, it stopped. They never answered the room service call. I've never experienced such a hotel service like that. It is definitely not at the level of the three star.

Family

10/10

Exceptional

19 Jul 2026

Paul

Stayed at Hotel Marisa for 4 nights up to 14th July 2026. Location was ideal only a couple of minutes walk from the Termini train station in Rome. It's about 30 minutes walk from the main attractions in Rome but it was very hot so we used the Metro, which you can pick up at the Termini.

We stayed in the annex building which was about a 300m walk through the streets to the back of the building. There is a very small lift to the 4th floor that looks a bit ropey but is also a bit like the ones you see in old movies. The room was very clean and most importantly of all had excellent air con (vital for the summer months). Wifi was good. The towels were changed every day.

We only had breakfast 1 of the mornings and that was nice, good value for 10€ a nice selection of fruit pastries, cereals, bread eggs & bacon.

Staff were really friendly and helpful.

Family

10/10

Exceptional

17 Jul 2026

Helena

Roberta was so amazing! She really went above and beyond to make sure my trip went as smoothly as possible. Great people at a great hotel!

8/10

Excellent

17 Jul 2026

Erick

Faltó que fuera más amplio el desayuno no había mucho opción.

Family_with_children

2/10

Poor

16 Jul 2026

Fernanda

The bathroom was extremely small, dirty, and poorly maintained, nothing like the photos. We had to change hotels, requested a refund, but our request was denied.

Partner

10/10

Exceptional

15 Jul 2026

Steven

Was able to get in room early and had space for 4 people in room. Great location next to train station as stayed here prior to our cruise

Family_with_children

8/10

Excellent

14 Jul 2026

Daniel

Staff did an a great job keeping room clean and restocking necessities. Staff at breakfast was amazing and went out of their way.

Friends

8/10

Excellent

14 Jul 2026

Darren

Excellwnt

Family_with_children

8/10

Excellent

12 Jul 2026

Trina

They moved us to their sister hotel down the street upon check-in. This Hotel Madison was great with a/c, an elevator and awesome breakfast room. The staff was very helpful, especially with storing luggage. They all spoke English very well.

Family_with_children

6/10

Pleasant

11 Jul 2026

Liboria

Room was clean but out dated and not a room for 4 people. Was very small. Right across the street from Termini so that’s a plus.

Family_with_children

8/10

Excellent

11 Jul 2026

LILI

The quadruple room is clean but a little bit small for three adults and a 9 years old. Air conditioning is good for a hot summer.

Family_with_children

10/10

Exceptional

11 Jul 2026

Tania

The room was clean. Directions and information was clear. Lovely breakfast included. Close to train.

Family_with_children

10/10

Exceptional

10 Jul 2026

Marisa

Perfect hotel when traveling to Rome! The staff was amazing and very welcoming. It is a bit noisy being located next to the train station, but we were very comfortable. The breakfast in the morning was great and the staff went the extra mile making sure we had everything we needed including an amazing cappuccino.

Family

2/10

Poor

10 Jul 2026

Emma Mabel

They don’t answer the door

2/10

Poor

09 Jul 2026

Ashley

We recently stayed here for one night because it was right next to the train station and we had a flight out the next morning. When we first got there they said we had to actually go around the back of the building as they have rooms on a different street which was a little hard to find. The room was clean and bed comfortable; however the shower was ice cold and after a few minutes stopped working completely so we weren’t able to use it at all. I contacted the property through what’s up but they have not gotten back to me.

Partner

10/10

Exceptional

08 Jul 2026

phytos

10/10

6/10

Pleasant

07 Jul 2026

Vilson

This place is located across street from the train station, very convenient to move around. The room we stayed was very small and no front view, it was way back of the building. The staff was great, they helped to storage our luggages after our checked out, it was very helpful.

Family

6/10

Pleasant

05 Jul 2026

Clifford

For purposes, the room worked out. We had four people so limited on selection. Our room was cold. Not in the sense of air-conditioning but just appearance. Felt like we were living in a dorm room. Walls were just colored cinderblock. Had a TV and a mirror. Minimal outlets for charging. The bathroom also extremely simplistic and poor lighting. Close to the train station which may have been part of the issue. May have had better rooms if you were there just as a couple, but for four people to share would not be my first choice for return.

Family_with_children

10/10

Exceptional

04 Jul 2026

Yaquelin

This hotel was treats excellent location in front of the train station. Helpful staff, clean rooms, but very small showers.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Philip

Great property and staff.

Family

6/10

Pleasant

29 Jun 2026

Kathryn

Stayed for one night after cruise. We were not in the main hotel and sent to the annex which was a 4 minute walk in the heat with luggage.
When we checked out we asked to store luggage and were charged 5 euros for large case. I have never been charged before for a case in a hotel and due to this and the distance to the room I would never stay again

Partner

8/10

Excellent

29 Jun 2026

Marie

We stayed in the new rooms of the hotel located in an other building. I found it was weird having to go to an other building licated few streets behing to access our room, but the rooms were vrand new all refurbished with air con so we had a good stay.

Family

10/10

Exceptional

28 Jun 2026

Armantina

Very polite helpful staff from front desk to eating area. Very clean room and all areas .
Breakfast was well presented and variety of options offered as were the drinks (juices, milks, coffees).
Air conditioning worked well throughout the day and evening.
Excellent location as well.

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Jody

Our stay was good , staff was friendly and helpful!

8/10

Excellent

26 Jun 2026

Irene

Very nice staff… right next to termini train station.. very convenient.

Family_with_children

10/10

Exceptional

26 Jun 2026

Kelli

It was clean and quiet with AC

Partner

8/10

Excellent

25 Jun 2026

Paul

Clean and convenient location

Family_with_children

10/10

Exceptional

24 Jun 2026

Gloria Alejandra Montoya

Good air conditioning nice staff we had a great time and the hotel is in a great location

Family_with_children

10/10

Exceptional

24 Jun 2026

Liam

Extremely convenient location very close to the train station.
Nearby bars and cafés for breakfast and drink drinks and snack snacks etc

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Luis

Es un hotel viejo pero con buen mantenimiento. Desayuno aceptable y lo mejor es su ubicación cerca de Roma Termini. Metro, Trenes, tren express aeropuerto. Restaurantes y tiendas todo cerca.
Giulio súper atento!!!!!

Family

10/10

Exceptional

23 Jun 2026

Marien

Everything was great, nice staff, delicious breakfast.

Family_with_children

10/10

Exceptional

22 Jun 2026

Brooklyn

Room was clean and the staff allowed us to check in an hour early since our flight arrived sooner than expected. The hotel is located directly across from the train station, which was very convenient for us to catch our train to the airport for a very early flight. The room was also beautifully decorated and provided a fair amount of space for us to unpack and reorganize our bags before flying out.

Friends

8/10

Excellent

22 Jun 2026

Keelan

The property is very clean, the staff is excellent. The hotel has an older feel to it. WiFi is good but outside of that nothing particularly modern about it. There are stairs immediately upon entry that you must be able to carry your luggage up. The location is directly across from Roma Termini. We stayed here a couple of nights before a cruise from Civitecchia port, it’s about an hour shuttle drive away. Thirty minute ride to FCO airport.

Friends_and_family Family

4/10

Poor

19 Jun 2026

Edward

The room was clean. The air conditioning was noisy but worked great. There was a strong chemical odor in the room and it was difficult to get a good nights rest because of it. The bathroom shower backed up. And the water temp was so hot. We only stayed one night, but I wish I saw the reviews from other sights before committing to this establishment.

Family_with_children

10/10

Exceptional

19 Jun 2026

Keelan

The hotel is very clean, and the staff is outstanding. Located directly across from Rome Termini train station .

Family_with_children

8/10

Excellent

19 Jun 2026

Nicholas

This hotel is extremely underrated, the room is was allocated during my stay wasn't in the main hotel building, but in a building around the back of the complex. In all honesty at first I was a bit disappointed but I soon realised it wasnt a problem in the slightest. The only negative things I would say is that sometimes there was no water. So after a long day forget taking a shower. Another negative was I had to pay to star my luggage with the receptionist. I thought because I paid to stay I'd be offered the baggage storage for free.

Dispite these little things I'd definitely stay again.

Friends_and_family Friends

6/10

Pleasant

19 Jun 2026

Manuel

The elevator is small

Friends

10/10

Exceptional

16 Jun 2026

Mary jane

The rain shower shower head was sooooo nice. AC was great and perfect bed. It was so comfy. The price was so cheap and it was literally across the street from the metro and train stations. It was a dream!

Partner

10/10

Exceptional

15 Jun 2026

Mary jane

Air conditioning, close to train station. Clean. Small. Not expensive. Perfect walking distance to main museums. Good to go.

Family

10/10

Exceptional

15 Jun 2026

Alicia

Lovely property. Enjoyed our spacious room and convenient location to the train station

Family_with_children

10/10

Exceptional

14 Jun 2026

Sheena

The hotel was old-school, so had a regular key for the door instead of the electronic key card which I kind of liked as it added to the style of the place. The staff was extremely helpful and willing to do whatever was needed to make sure you had a good stay that was very much appreciated.

Family_with_children

10/10

Exceptional

13 Jun 2026

Yeydi

Great service

Family

4/10

Poor

12 Jun 2026

Sue

Great inconvenience without front desk person after 11pm, especially when in need of service. Stayed there for 4 nights and encountered two (2) issues during after hours, one night the toilet does not flush and was told no technician available until next day. Then another night the water stopped running during shower and had to wait 45 mins to restore water pressure. Overall room needs update, hotel towels were stained, had to called them several times to refill shower gel. The man that checked us in was nice and friendly, however the lady at checkout was rude. Would not recommend staying here.

Family

10/10

Exceptional

12 Jun 2026

Taylor

Sometimes the room is around the corner. Not a big deal.

Self

10/10

Exceptional

11 Jun 2026

Yeydi

The service was amazing. The breakfast was pleasant, very friendly staff, the only thing I’ll recommend is ensure to add a flat iron in the room for single bed, other than that my experience was great.

Family

10/10

Exceptional

10 Jun 2026

Noah

We enjoyed our stay. A 3-4 minute walk from the train station and easy to locate. Many good cafes just outside on the street.

Partner

8/10

Excellent

09 Jun 2026

Kelly

I stayed one night between flights and it was right by the train station and there were many places nearby to have dinner. The staff was very friendly and helpful. I will stay again if I’m in the area

Self

2/10

Poor

09 Jun 2026

James

Do not stay at this hotel. Worst experience of my travel life. I have travelled the world and elsewhere and this by far the worst hotel. I was gaslighted by the staff.

Family_with_children

6/10

Pleasant

07 Jun 2026

Sara

Basic hotel, one key per room. Slow elevator

Family

10/10

Exceptional

07 Jun 2026

Ana

Un alojamiento muy de a de la Terminsl de trenes Termini. Es de muy fácil acceso, desayuno muy rico y variado, el personal muy atento, seguro volvería en otra ocasión o lo recomendaría a mis amigos

Family_with_children

10/10

Exceptional

06 Jun 2026

Sarah

A great hotel close to the main train station, for arrival from the airport, and metro for sightseeing. Very clean and comfortable, would stay here again.

Family_with_children

6/10

Pleasant

05 Jun 2026

Ling

The toilet flush water is very weak. Even cannot flush out toilet paper.

Family

6/10

Pleasant

05 Jun 2026

Zara

Really good location and relatively clean room. The hotel was a bit run down as we had to get the room lock fixed and the shower didn’t drain very well.

Friends

8/10

Excellent

05 Jun 2026

Frederique

Clean rooms, however we were not staying directly at the hotel. We had to walk around the block to get to our rooms.

The rooms were modern and clean. Air condition works, but not all the time.
Staff was nice.

Best if u want to be close to the train station and buses. About 2km walk from main tourist attractions.

Partner

10/10

Exceptional

04 Jun 2026

Viktor

Good hotel if you need next to the train station locaton.

Family

10/10

Exceptional

04 Jun 2026

Judith

Great location near Termini Statione. Easy to find. Be aware if you have heavy luggage there is about 6 steps up to reception. No other access. The breakfast was great, the room in the annexe was big and the bed comfy. The parquet floor was a bit dusty and uneven but everything else was great. Very tiny elevator but worked well.

Partner

10/10

Exceptional

04 Jun 2026

Jeevesh Kumar

Excellent hotel and services. Pleasant stay with nice breakfast. Very convenient location. Highly recommend.

Family_with_children

10/10

Exceptional

03 Jun 2026

Nick

Great location for a short stay in Rome, walkable from the Train Station and the Metro to quickly get into Battistini station.

Staff were very helpful, but room was another 200m walk or so around the corner, not the end of the world but might be tricky for those with large suitcases.

Friends

10/10

Exceptional

02 Jun 2026

Tammy

The location was great and the staff were friendly, especially during breakfast.

The room was perfect for my husband, two teenage daughters and myself.

Family

8/10

Excellent

02 Jun 2026

Gladys

Todo muy bien, buena ubicación, lo único malo es que se escucha lo de todas las habitaciones

Partner

6/10

Pleasant

01 Jun 2026

Rahul

Broken door lock from inside. Could not even lock the room all night

10/10

Exceptional

01 Jun 2026

Shelley

Great staff, great location to the train station!

Partner

2/10

Poor

01 Jun 2026

Alireza

It was very dirty I booked for few days but as soon I saw room I run a way to different hotel very bad experience. Based on my experience, I would NOT recommend this hotel at all.

Partner

10/10

Exceptional

31 May 2026

Ruth

The place is just across the train sration which imake it very convenient.

Family

8/10

Excellent

30 May 2026

Carmen

I stayed at the Marissa Hotel in Rome for 1 night. It is right next to the Termi Train station, walkable to many locations, and metro is also located in the train station, and bus hub. Very convenient. It is an old building but has been very well maintained, and clean. Room had confortable beds and good washroom. But my room did not have a window. No big deal as I had access to the breakfast room with tables and chairs, bar. The hotel staff is the standout and star of this hotel. Amazing, multilingual, helpful, and positive. The staff member (i forget his name) in charge of breakfast was absolutely incredible. I have never seen such positive energy . Greeted everyone, big smile, and was so positive it put everyone in a great mood! Keep up the great work!

Family

10/10

Exceptional

26 May 2026

ALICE

City center took taxi from airport ,hotel very clean and was great for one nice stay prior to a
Cruise it is also located right across from the train station,very convenient if wanted to take train.

Partner

6/10

Pleasant

26 May 2026

JUNG

convenient location
friendly staff

Family_with_children

10/10

Exceptional

22 May 2026

Abigail

Overall great hotel!!

Pros: Great location next to the train station and about an about 15 minute walk from colosseum. The area felt safe and was tourist friendly. Hotel was decorated really cute and modern. We were able to check in a little early which was nice since we were dying after our 10 hour flight. And the thing that makes this hotel the coolest: free tours/classes. We did 3 tours/classes and loved all of them. Our tour guides were fantastic and we were able to do things, like a vintage clothing tour, that might not be available other places. One more thing is that the room is pretty secure - 3 keys to get to room.
Cons: the room was just a bed and not part of the main hotel. The walls to the other rooms and hallway were really thin so we could hear people throughout the stay. Not a lot of traditional type restaurants on the block. Bed was a little hard for my preference. The drain in the shower was clogged and would fill up the bottom. After a long shower we lost all water for a little while. Our window looked out onto a square of other buildings.

TLDR: the pros were worth the cons and is great for the price. We would stay here again.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Michael

Nice place to stay very close to Rome Termini and plenty of food options.

Partner

10/10

Exceptional

21 May 2026

Mattea

Lovely breakfast and attention

10/10

Exceptional

21 May 2026

Michele

Amazing one night stay in Rome. The hotel l is across from the termini which is so convenient. The room was spacious - we were a family of four. The staff was amazing - loved Gulian’s fancy cappuccino in the morning. The breakfast was lovely. Highly recommend this hotel!

6/10

Pleasant

20 May 2026

Laynee

Close to the train station but a little farther from attractions. The room also smelled a little strange but we opened and window and it was fine.

Friends

8/10

Excellent

20 May 2026

paul

great location. old hotel, runny toilet, no temperature control. staff super friendly. good breakfast worth the money.

10/10

Exceptional

20 May 2026

Milly

Great room for two sisters travelling together. Enough space for our luggage and hanging space. Good pressure in the shower, which was appreciated. Close to the railway station and the buses so could get to all the sites (did a hop on hop off). Good cafes close by.

Family

10/10

Exceptional

19 May 2026

Tammy

The staff was extremely friendly. The breakfast was excellent. The beds were very comfortable.

Family

2/10

Poor

17 May 2026

ILKIN

Room is not clean, we saw spider web

Family_with_children

10/10

Exceptional

17 May 2026

Denis

Même si l’hôtel est vieux, il est bien entretenu, propre et bien situé près de la gare. Le personnel est chaleureux et serviable lorsque l’on a besoin. Le déjeuner est très bien aussi.

Partner

10/10

Exceptional

15 May 2026

steven

Breakfast was a good deal and great staff. Hotel next to central terminal you are minutes from train subway or bus, which made it very easy to get around rome.

Family

8/10

Excellent

11 May 2026

Mohammed

Fairly clean property. Very convenient location next to train station.

Partner

10/10

Exceptional

09 May 2026

Kimberly

Amazing location ! Made everything very smooth for the trip, very helpful staff. Will be back again !

Partner

4/10

Poor

09 May 2026

Kelly

AC did not work, the noise from the streets was so loud you couldn’t have the window open.
I couldn’t have imagined this in the summer HOT months.

Friends

10/10

Exceptional

07 May 2026

Tanner

The staff was very friendly and helpful. Our room was clean and comfortable.

Friends

10/10

Exceptional

06 May 2026

Samantha

Stayed in the annex around the block from main entrance. Room was very modern and comfortable. Close to great cafes, easy pickup for taxis, and close to the train station. Even though it’s near the train station it felt like a quieter area of Rome.

Partner

10/10

Exceptional

06 May 2026

steven

Right by train and bus station and also an easy walk to many attractions many great local restaurants would stay again.

Family

10/10

Exceptional

05 May 2026

Misleidys

The Hotel staff went over and above for us. We were a party 8 with 3 rooms. The breakfast was inexpensive and delicious! The rooms were clean and big. We were a 1 minute walk from the Rome Terminal (very convenient)
The Hotel was 10/10! I would stay here again!

Friends_and_family Family

10/10

Exceptional

04 May 2026

Wendy

Staff was helpful friendly and polite.

Partner

10/10

Exceptional

03 May 2026

Jian

Nice and staff is friendly

Partner

10/10

Exceptional

03 May 2026

John

The place was great. And the breakfast had everything you could want. Way more than continental.

Family

10/10

Exceptional

30 Apr 2026

Madeline

Everything was perfect except our toiletries bottles in the room were broken upon arriving. Breakfast at the hotel was super tasty.
The staff at the hotel were amazing

Friends

4/10

Poor

30 Apr 2026

jeanell

Shower draining was overflowing. only used once no bath soap available

Partner

6/10

Pleasant

27 Apr 2026

Theresa

If you order a deluxe room, you are sent to another building that is not connected to a hotel. The deluxe rooms are in some office building/apartments where a floor has been turned to hotel units. If you need anything after a certain time, you have to get support from a sister hotel nearby.

Hotel breakfast was good and service was good at the hotel breakfast. Julio made our mornings great. The staff at the sister hotel was also nice.

Partner