Name: Hotel Eurorooms
Address: Via Palestro, 87 5, Rome, 00185, IT

2/10

Poor

10 Jul 2024

Stephane

Goof afternoon, it was terrible all around, mold everywhere in the bathroom, no hot water for 3 days!!!!!!! nobody at the desk most of the time, it was dirty all over i request full refund this is completely outrageous!!!

Business_and_leisure Family

6/10

Pleasant

06 May 2024

Eduardo

no muy bien

no muy buena, única ventaja la cercanía a Termini. Se supone que mi habitación tendría un baño privado y nos terminaron cobrando por eso, además que dos días no tuvimos agua caliente.

Friends_and_family Friends

4/10

Poor

15 May 2023

chan

Very old place hasn’t been updated. No ac. Very flat pillows. The washroom stank very bad. For the amount I paid to stay there not worth it at all. I would never stay there again. The only good thing about staying there was the location close to train station and near all the stuff for site seeing. Do not stay here. The smell is sooooo bad

Leisure Partner

2/10

Poor

14 Feb 2023

Marius

Beware or stay away

Avoid this place at any costs. This was the worst stay ever. The guy at the reception tried to overcharge us for turist tax when he clearly knew the law. Beware abd don't get scammed. We didn't get the room we originally booked, even telling us not to contact Hotels customer service because he will do it.

Friends_and_family Family

4/10

Poor

12 Feb 2023

Sarah

Freezing room that only had one old heater that didn’t work properly, heating was only put on at certain times leaving the room ice cold. Mentioned to Receptionist who didn’t do anything about it. I and my son caught colds due to poor hygiene and temperature. The mattresses were stained and smelly and filthy duvets which stank heavily of smoke. Shower broken and inadequate hot water. heating .
I want a refund!!

Family

8/10

Excellent

03 Oct 2022

Patricia

We stayed 4nights n we knew we would have a packed day trips and we honestly only needed a good bed to sleep on to recharge. Property is old just like any other European budget friendly hotel. The staff was great and very helpful when we asked to check out at 5 am. If u just need a bed and can oversee the dated hotel room then I would recommend this.

Leisure Partner

10/10

Exceptional

08 Jun 2022

Deborah

Very friendly and helpful front office/reception! Clean room, plenty of linens and blankets. Convenient location!

Leisure Family

8/10

Excellent

30 Jan 2022

Adalberto

Budget place for budget travelers.

It's a budget place. Np high expectations.
Near main train station.
The best of the places are the staffs, because they do their best to make your happier in the circumstances.
So, if you're a budget traveller that worths.
Mainly the room number 6. I am happy after they made their best to.

Friends_and_family Family

10/10

Exceptional

11 Dec 2018

Bobby

Very economical and friendly staff

Eurorooms is an ideal place if you wish to spend few nights at a very economical rate, especially since it is close to the Termini station, you have almost easy access to any part of Rome. The staff was very friendly, supportive and offered good suggestions about important touristic spots.

Partner

2/10

Poor

01 Mar 2015

Kate

only if you have no choice

hotel is in fatal condition,no towels, no credit card only cash, no staff in hotel you have to call to them, no toilet paper, dirty ....

2/10

Poor

28 Feb 2015

Kate

IT IS NO HOTEL IT IS NOTHING

I will arrive with my friends to thi hotel in Friday evening, I send e-mail to hotel that we will be at night, nobody coming we wait more than one hr to somebody, when we want to pay to room the guy from staff tall as that the credit card system dont work, and we have to pay cash next day, room was clean at night but in the morning was terrible ........................no no no more

8/10

Excellent

18 Feb 2015

Verified traveler

Excellent location, good price

The location is great, 5min walking distance from station Termini. Around there are plenty of places to eat and buy things, so you don't have to go far to buy things you may need.

4/10

Poor

23 Nov 2014

Verified traveler

Not expensive hotel to stay for 1-2 days

Everything was not bad, room was clean, but you won't find receptionist when you want, only several hours he stays at the reception.

2/10

Poor

12 Nov 2014

Verified traveler

Hotel not functioning

When we arrived there they told us that Eurorooms cannot be used as there is not hot water. We were transferred opposite to stargate hotel. Unfortunately the hot water was neither working there.

2/10

Poor

05 Oct 2014

Antoine

Unprofessional management, with no email contact and a given phone that does not work. Only the house-keeping lady to attend to guests waiting outside locked premises. We arrived late to check in, but were not allowed to get into our room, and the joke is that we were asked to pay for the room that was closed to us! Would not recommend this shady joint to anyone.

Family

8/10

Excellent

21 Sep 2014

archer1204

Really enjoyed my short stay here

I had room 10 and was only there for 1 night as was transitioning to sorrento.The room was very clean beds comfortable staff very helpful.The location was excellent.Would definitely stay again.

2/10

Poor

18 Jul 2014

cz

Big room, small lift

Given a big room for family in the hotel across the street - same company. Do not eat breakfast there - plenty of choices outside hotel.

4/10

Poor

01 Jul 2014

Verified traveler

Disappointing

We arrived at the location, only to be told to go across to a sister hotel, where we were then shuffled over to another sister hotel. They would only take cash for payment, even though we had secured the room with a credit card online. We had to dig around to come up with the total amount.
The room had a tv that didn't work, a receiver that didn't work, the air conditioner was falling off the wall and didn't have a remote. When we asked for the a/c remote, we were given one that wasn't compatible. When we returned it, they sent someone up to see if it was the right one (like we were incapable of pressing the power button on our own!), who then said that it wasn't correct (duh!), and said that he would need to talk to the manager when she arrived in a few hours. He indicated he would come back with the actual remote. We didn't hear from him again.
This place was fairly clean, but we would definitely not stay there again. Oh - and don't eat at Rossi's down the street. HORRIBLE food.

8/10

Excellent

22 Jun 2014

WorldWanderer

Good place in downtown Rome

Not sure why others rated this place so low. Probably because there are several small hotels under \"Eurorooms\" in the two buildings facing each other on this street in Rome (Palestro), and they can't all be of even quality. My room was clean and safe with hot water. The TV didn't work, but I didn't care. The manager was courteous and friendly. The only drawback was that they didn't accept credit cards, only cash. And wi-fi was only available in the lobby.

6/10

Pleasant

26 Oct 2025

ROGERIO

Não há recepção, muito desorganizado. A pessoa que atende pelo WhatsApp não responde. Não funciona como um hotel. Pessoas que requerem de atendimento com acessibilidade, não devem se hospedar neste local.

Friends_and_family Family

2/10

Poor

20 Oct 2023

Catherine

Posto poco racomandabile

Leisure Partner

2/10

Poor

22 Jun 2023

Melissa

Assolutamente pessima.
L'unica forma di vita che vedi è il receptionist,ma soltanto alla consegna delle chiavi.
Dentro la camera il frigobar è vuoto,quindi ho dovuto chiedere una bottiglia d'acqua e per fortuna almeno quella ce l'avevano.
In bagno era presente solo il telo grande,gli altri 2 pezzi assenti.
Per farti la doccia devi chiedere di accendere lo scaldabagno altrimenti puoi farti una bella doccia fredda.
Oltre questo non offre nessun servizio,neanche un caffè appena ti svegli la mattina.
Per me questo \"hotel\" farebbe più figura se chiudesse perchè oltre al servizio scadente,lasciano il cliente da solo,se hai qualche imprevisto te lo risolvi.
Una cosa sicura è che non ci tornerò mai più.

Leisure Friends

4/10

Poor

02 Apr 2023

YUNHO

비좁고 화장실 세면대와 칸막이 보수가 필요합니다

Friends_and_family Family

10/10

Exceptional

30 Aug 2021

Alessandro

ottimo prezzo. ottima posizione vicino alla stazione

Leisure Partner

8/10

Excellent

25 Oct 2019

JUAN CARLOS

Buena atención, precio y ubicación muy buena lo mejor la ubicación

Family

4/10

Poor

18 Jan 2019

Verified traveler

Péssimo Hotel

Péssimo! Quarto inadequado, banheiro horrível e serviço péssimo. A diária incluia café da manhã e o mesmo não foi oferecido, visto que eu não quis pagar por tal serviço (fui cobrado pelo café). Não recomendo este hotel. Evitem-no!

Friends

10/10

Exceptional

09 Jan 2019

Verified traveler

Staffs were very nice , who helped me out with their kindness .
Hotel were close to main station .

6/10

Pleasant

07 Jun 2018

Verified traveler

Cuando llegamos nadie nos recibió, tuvieron que llamar al encargado de otro hotel para que nos recibiera, además nuestra habitación no tenía baño privado y como no había a quien reclamar tuvimos que quedarnos en la habitación ofrecida. La ubicación es muy buena.

Partner

2/10

Poor

09 May 2018

S.

最悪なイタリア最終日

19時に到着しチェックインしようとしたら受付に人がいない。エレベーターはなぜか半分下の所で終わり。
インターホンは音が小さすぎて聞き取れない。やっと聞き取れたと思ったら今行くから5分待ってといわれ、20分待たされ、再度まだかと聞くと今すぐ行く！と。で、やっと来たかと思ったらイタリア語が聞き取れない浅黒い人が来た。ホステル等でもたいていパスポートだけでチェックインできるのに、予約の紙はないのか？なぜないのか？と言われ、私の名前はないのか？と尋ねると、上の人に電話をしだした。そうしたらなんと、トイレが壊れているからあなたの部屋はない、他のホテルを用意します。タクシー代も出します。と言われ当たり前だ、と思ったが、次の日の早くテルミニから出るつもりだったため、翌朝のタクシーはどうしたらいい？と聞くと移動先のホテルから駅までは自腹、地下鉄がちかいよと言われ、荷物も35キロ程あったからこのホテルを取った。往復のタクシー代払えよ。と説明を求めたら
渋々一個下のファミリー用の一室(個室)を提供するとのこと。
ベッドはあるが、最初見た時は洗濯の乾し代や運動マシーンがあり、あ、今は使ってない物置部屋か。と思った。

イレギュラーだから仕方ないとは思ったが、チェックインのために狭い階段の空間で沢山待たされ、さらに部屋がないとか、まぁ最悪、不快だって思っても仕方ないですよね。
しかも名前言ってパスポート出してもチェックインできないなんて、、、今まで安いホステルなどいくつか泊まってきましたが、どこもそんな事はなく、不快に思うとかありませんでした。
最後のイタリア滞在日だからと思ってせっかく一人部屋を選んだのに、、、、最悪な最終日でした。

8/10

Excellent

03 Apr 2018

Diego

Confortevole e disponibile

Hotel gradevole e confortevole, vicino alla stazione di Termini, l'unica cosa è che è al quinto piano, ma hanno l'ascensore.
Per il resto il personale è cordiale e disponibile, spiega tutto bene e chiaro.

2/10

Poor

07 Jan 2018

Johnny

Sämsta budget hotellet

Dålig personal. Vid ankomst visste inte ens om att vi kom. Skitigt, kallt, inget varmvatten och täckena kliade. Vi stannade bara en natt av 3. Så vad ni än hör så undvik detta ställe. Det enda som var bra, är att det låg väldigt bra till mot Roma termini.

6/10

Pleasant

03 Jan 2018

Verified traveler

Semplice con posizione comoda

La struttura si trova vicino alla stazione e ben collegato con la metropolitana. Hotel base, semplice e comodo.

6/10

Pleasant

06 Nov 2017

paola

L accoglienza e stata ottima il signore educato e disponibile, per il resto onestamente non è stato il massimo è poi capisco che si voglia dare un buon servizio con il riscaldamento ma gli ospiti non devono morire asfissianti ...non si possano regolare i termosifoni o spegnerli siamo stati costretti a dormire con la finestra spalancata e non mi sembra il caso ...

Family

4/10

Poor

23 May 2017

Maria Lourdes

Horrible hotel

Muy mal... La informacion que se publica con uds., muy bien cuando llegas al hotel todo cambia y no hay recepcionistas y los que te atienden sonnlos que hacen la limpieza... Nos cambiaron de habitacion porque estaba lleno y fue horrible la primera noche... Nadie se hizo responsable solo dijeron que al final si me habian dado donde dormir....

Family

4/10

Poor

20 May 2017

Verified traveler

Hotel disorganizzato

Al mio arrivo mi dicono che la camera con bagno privato che ho prenotato non è disponibile! Ma c è solo una con il bagno in comune con altri ospiti, dopo aver discusso col proprietario ottengo una camera più grande con bagno privato per la prima notte e la stanza singola con bagno per la seconda notte.

2/10

Poor

05 May 2017

Ida kristine

Very BAD hotel! Do not recommend.

It was a very unårofessional check-in. The man we met did not speak english and did not know anything. He gave is a phone and we spoke to another man. He did not find our reference number and had to talk to him for a long time before he found our order. Then we sent to a nearby hotel. We did not get the room we ordered. It was a tiny room and it smelled very bad, it snelled pee and the sink was not working. We told, but did not get a new room before the day after. The other room was better but not very good. It was a lot of mold. NB only 30 minutes of Internett each day.

Family

6/10

Pleasant

02 May 2017

lucia

abbastanza triste e un pò squallido però il prezzo era ragionevole e molto comoda la posizione

Family

8/10

Excellent

26 Oct 2016

Emiliano

Roma breve ma intensa.

A parte qualche intoppo all'arrivo di carattere logistico (reception senza personale, cambio di camera, elettricità assente) a causa dei lavori all'intero fabbricato, è stato un soggiorno breve ma intenso. Eurorooms ha soddisfatto tutte le mie esigenze per questo soggiorno specifico. Poche ore in camera e molte passate a camminare. Buona posizione per metro e treni, zona vivibile senza preoccupazioni, servizi alloggio all'altezza delle aspettative. Basta poco per migliorare.

Partner

4/10

Poor

18 May 2016

valeria

personale gentile, camera decisamente troppo piccola

2/10

Poor

18 May 2015

Rik

Vervelende check-in en kamer overboekt

We werden slecht ontvangen bij het hotel. De eigenaar kwam met een slecht verhaal dat hij een volledige verdieping onder water had staan door een lekkage en er dus 7 kamers overgeplaatst moesten worden naar andere hotels voor 1 nacht... Op het moment dat wij arriveerde begon hij pas te bellen voor een oplossing. Lijkt je dat hij dat al eerder had kunnen doen. Wanneer ik teruglees in de reviews zie ik dat dit veel vaker voorgekomen is, dus klinkt als overboekingen. Had dus wat eerder alle reviews moeten lezen. We zijn dus voor 1 nacht naar een ander hotel gemoeten. Terug in 'onze' kamer voor de laatste twee nachten blijkt het bed ook nog eens erg oncomfortabel te zijn. Hotel is wel schoon, maar vrij oud. Zou het niet aanraden...

4/10

Poor

21 Apr 2015

Verified traveler

Dicht bij het centrum

Lawaaierig vanaf de straat tot diep in de nacht . Geen TV. Erg karig ontbijt

Partner

2/10

Poor

11 Mar 2015

oscar

No recomendado

Las habitaciones sucias, no había nadie en la recepción. Me incluía desayuno pero nunca había nadie para servirlo.

2/10

Poor

22 Feb 2015

Marc v Asperen

Dramatisch slecht, nog nooit zoiets meegemaakt.

Er valt niet veel te vertellen over dit onthutsend slechte hotel:
- De hoteleigenaar was ronduit asociaal, arrogant en ontzettend lui.
- de kamer die we geboekt hadden was overboekt. (kregen een kamer in een ander hotel in hetzelfde gebouw)
- We moesten vooraf betalen, en alleen maar Cash, pinnen was uitgesloten. Toen wij vervolgens niet genoeg cash hadden, en hij zei dat we de volgende dag konden betalen, stond meneer om 07.45 op de deur te bonken waar ze geld bleef?
- Wifi wat er volgens het internet was, was helemaal niet aanwezig. Volgens de eigenaar lag dit aan mijn telefoon?!
- de stroom is in 3 dagen tijd 2x uitgevallen, en die eigenaar was nergens te vinden.
- van de 3 keer dat ik gedoucht heb, heb ik 2x onder een koude douche gestaan.

6/10

Pleasant

17 Feb 2015

Verified traveler

calidad-precio

para lo que se paga, la calidad esta bien, para mochileros esta bueno.

Family

2/10

Poor

16 Feb 2015

PatiPatito

Pésimo.

No reservéis en este hotel, las imágenes de las habitaciones no tienen nada que ver con la realidad, camas sucias, suelos con polvo, el armario se cae a cachos, las paredes peladas y con humedad, mal olor, y el baño un zulo, la ducha sin cristales, no hay agua caliente, y el servicio malísimo, llegamos a las 11 de la noche y tuvimos que llamar al timbre de otro hotel porque eurorooms no nos abrían, el ascensor viejo, subimos y el recepcionista estaba entre borracho y dormido, una de las peores experiencias de mi vida, que no os pase lo mismo, por favor.

6/10

Pleasant

11 Feb 2015

Elena

Эконом-вариант в центре города

Отель был выбран исключительно из-за его месторасположения (возле вокзала и рядом с гостиницей, где жили мои друзья) и из-за цены (повезло с акцией -40%). Я получила ровно то, что ожидала, читая отзывы других туристов. Для одной звезды очень хорошо. Возможно, мне повезло, что жила не в сезон, и постояльцев было мало, потому что звукоизоляция \"не очень\". Под окнами каждое утро разворачивают рынок: устанавливают прилавки, разгружают товар, звякают-брякают. Но мне не мешало. Полагаю, летом, когда окна открывают, это может раздражать. Номер (я жила в №2) просторный, спать там можно втроем. Есть всё необходимое. Напор воды в кране слабоват, зато в унитазе - мощнейший. Полотенец 2 штуки. Уборка номера - каждый день! Завтрак не включен, и бог с ним - позавтракать можно в кафешках, вокруг много симпатичных. Единственное, что активно не понравилось - так это то, что при заселении с меня пытались ещё раз взять оплату. Минут 10 мы объяснялись: мне говорили, что оплата с какой-то неправильной карты, что платежа не видно (не прошёл?), а я настаивала, что всё оплатила полностью и заблаговременно. В итоге мне всё же выдали ключи, а я отдала только налог за 4 ночи (но об этом Hotels.com меня предупреждал)

Family

6/10

Pleasant

10 Dec 2014

Verified traveler

très sale, mal isolé mais pas cher et bien situé

Il faut monter au 5ème étage sonner et attendre de longues minutes stressantes ou personne répond, heureusement un client de l'hôtel en a eu marre de la sonnette nous a ouvert, après une longue attente et de nombreux appels au numéro affiché à l'accueil en vain, je tombais sans cesse sur la messagerie.

Enfin...L'agent d'accueil arrive et nous dirige vers la chambre dégueulasse : poils, chewing-gum en boule sur la tête de lit, chaussures sales dans le balcons, bouteille de shampoings pleine de poils et de cheveux dans la SDB Beuuurk! on a dû faire le ménage nous même !(par contre rien à faire pour l'odeur de cigarettes)

à notre grande surprise le deuxième jour le ménage a été bien fait apparemment la femme de ménage a été virée et remplacée...

Heureusement il y a des points forts pour rattraper un peu tout ça: l’emplacement pas très loin de la gare Termni (Navette aéroport + métro) ET le prix 25€+3€ de taxes par personne et par nuit.

Family

2/10

Poor

02 Dec 2014

Gianluca

Per una prova di sopravvivenza....

Hotel terribile. sporco, con muffe evidenti sui muri, decadente e senz'acqua!! Per fare una doccia bisogna conoscere la danza della pioggia Sioux!! Acqua calda solo in alcune ore del giorno con una pressione bassissima...in sostanza ne esce pochissima...impossibile utilizzarla!! Hotel indicato per chi vuole fare un rapido corso di sopravvivenza in ambiente ostile!! In bocca al lupo gente....

Partner

8/10

Excellent

18 Nov 2014

Verified traveler

good

good

4/10

Poor

19 Sep 2014

ponpon

とりあえずのB＆B

フライトが遅い時間だったので、駅から近いホテルを、と利用しました。立地は申し分なく、思い荷物を引いて２００Mほどでホテルにつきます。ホテルとはいえ、見た目は雑居ビル、マンションのような感じで、最初ちょっとおどろきます。建物自体は古く、宿にローマのお洒落な雰囲気を求める方には向きません。とりあえず雨風をしのいで寝る分には問題ありません。