Royal Court

Italy , Rome
ROME, Via Marghera 51, 51
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100 reviews shown

10/10

Exceptional

11 Mar 2026

anne

Excellent stay and
Food

Thank you to housekeeping who went to check the room when I’d left had I thought I had left something behind
Happy that I found it packed in the suitcase

Pet

10/10

Exceptional

10 Mar 2026

Niamh

Staff are fabulous. It’s a very old building and could do with some upgrades but the dog friendly atmosphere is unbeatable. Very impressed with the way they handled things during the Crufts week. Would definitely recommend to anyone looking for a genuinely dog friendly hotel. Beds are a little small but rooms and bathrooms are clean

2/10

Poor

09 Mar 2026

thomas

most out dated dirtiest place i have ever stayed at

Self

6/10

Pleasant

09 Mar 2026

Mark

The room was clean and tidy….however it was too hot and could not be turned down. The gentleman on reception at check in offered no smile or welcome, not what you want when you arrive.

Self

10/10

Exceptional

06 Mar 2026

Nice, clean comfortable room. Staff were friendly and helpful.

Family

4/10

Poor

06 Mar 2026

stephen

What was a grand hotel is now a old dated run down hotel
What a shame

Business

4/10

Poor

03 Mar 2026

Sean

Run down and in need of a revamp. Bath was cracked so couldn’t use or would leak down stairs. Booked a double but was put in a twin with the beds pushed together. And an extremely uncomfortable nights sleep just topped
It off

Partner

4/10

Poor

02 Mar 2026

Leanne

There were stains on the sheets
One pillow provided asked for an extra pillow that never came
I came with my auntie who has mobility issues who struggled when the lif

10/10

Exceptional

27 Feb 2026

Lynne

YES. ENJOYABLE STAY

Partner

10/10

Exceptional

25 Feb 2026

Sunny

The staff can not be faulted they were great.
The downside for me this trip was the TV did not work and they did not have a maintenance man available to fix it.
The room was clean but one thing i did notice they do not have USB charging points anywhere in the room. In case the ones on your laptop are not available

10/10

Exceptional

25 Feb 2026

Marie

Great

10/10

Exceptional

22 Feb 2026

Stacey

Really good, only problem
Was TV wasn’t working did report this but nothing was done, we went out anyway so it didn’t really make much difference to us. Great value for money. Lovely hotel would defo stay again

4/10

Poor

21 Feb 2026

Jennifer

Scruffy room but clean, no dogs in bar despite no one in there, had to pay for the pool, it was ok. Stopover place

10/10

Exceptional

17 Feb 2026

Lloyd

Clean room ,

Partner

6/10

Pleasant

16 Feb 2026

Jackie

It would have been nice to have been in formed that there was a boxing event taking place on the night of our stay, we stayed at hotel as we were flying from Birmingham airport on the Sunday morning, as it was we had no sleep with banging doors and shouting and screaming all night. Hotel was nice just a pity that the people at the event were out of control

Partner

2/10

Poor

16 Feb 2026

Jacky

The room had damp no chamber maids came to clean the room. The lift broke down. The disabled lift on route to the dining area was broken. The food was cold. The hotel had lots of people tvat appeared to be homeless. The standard was appauling. Id like an email address so i can complain. I paid £132 for 2 nights my daughter paid £52 for 1 night. Why was my stay more per night. Im not happy at all

Partner

8/10

Excellent

12 Feb 2026

James

Room ok but no charger for my mobile.

Business

8/10

Excellent

11 Feb 2026

Paul

Yes all good thanks

Partner

10/10

Exceptional

08 Feb 2026

Robert

GTREAT PLACE VERY HAPPY

2/10

Poor

04 Feb 2026

Steven

Water leaking onto the bed

Business Self

10/10

Exceptional

04 Feb 2026

Lloyd

Good

Business

4/10

Poor

02 Feb 2026

vedahari

Very small shower cubicle. If you are plus size difficult to fit in. No holder for soap/shampoo in the shower cubicle.
Aged rooms.
Booked a double bed- they just assembled 2 single beds- which had a gap in the middle.
If you are looking for just a night stay then it's ok just to have a sleep and go
Have parking

Partner

6/10

Pleasant

28 Jan 2026

Glyn

Room was spacious, rooms not serviced daily. And unfortunately had the feeling of a hotel housing asylum seekers.
Plus the gym is an additional £4 a day

Business

6/10

Pleasant

25 Jan 2026

Lee

Clean but old

8/10

Excellent

22 Jan 2026

James

yes

Self

6/10

Pleasant

22 Jan 2026

Hugh

Conditions were old but it was clean. Excellent value @£45 Staff were friendly and courteous.

My issue was with bathroom, some mould on ceiling which could easily be rectified. Toilet seat was very wobbly, again easily rectified and not sure why this was because surely housekeeping would have noticed. Shower knob not working properly so did not have shower as I was going home anyway.

Business

8/10

Excellent

21 Jan 2026

Eugen

Great room, good customer service ! Easy parking!

Business

4/10

Poor

21 Jan 2026

Craig

Restaurant was closed, they said not enough people in the hotel , the car park had over 70 cars and vans , ? A complete joke.

10/10

Exceptional

20 Jan 2026

Nick

Excellent as ever

Business

6/10

Pleasant

19 Jan 2026

Sergio

Room 136 bathroom has the radiator plumbing bypassed so it has no heating at all.
It was quite handy in this case as I need somewhere to store my milk and it freezing in there.
In all I was not impressed with the room and was looking forward to checking out.

Business

4/10

Poor

06 Jan 2026

James

Damp stain above the bed, £25 for breakfast consisting of coffee, toast and fruit.

Business Self

10/10

Exceptional

04 Jan 2026

Krzysztof

Excellent

6/10

Pleasant

25 Dec 2025

Staff okay but no TV REMOTE AND NO ENOUGH TOWELS

Friends_and_family Friends

8/10

Excellent

24 Dec 2025

Mark

Just beautifull place but its all cashless so cant pay for nothink with cash

Friends_and_family Family

4/10

Poor

16 Dec 2025

Andrew

My colleague has stayed at the property last month and noted the rooms were tired but this was to be expected given the price. On this occasion however when he arrived 2 cars had been broken into. This was 3pm. There had been a police presence but unfortunately staff were unable to reassure my colleague that his vehicle would be safe. We tried to find accommodation nearby but this wasn't possible at such short notice. We wont be booking the property again.

Business

6/10

Pleasant

15 Dec 2025

Tony

Not bad overall but definitely in need of a facelift. Some areas are quite shabby certainly in comparison to the rest (the gym really needs attention). Staff were the highlight, courteous and helpful.

Business_and_leisure Self

6/10

Pleasant

14 Dec 2025

David

Nice place, friendly people but radiator in room was noisy. Sounded like the room next door was running a bath all night but it was radiator in room.

Self

10/10

Exceptional

09 Dec 2025

Sunny

Leisure friendly

Leisure Self

10/10

Exceptional

09 Dec 2025

Sunny

Clean room spacious makes you really relax

Leisure Self

10/10

Exceptional

08 Dec 2025

Michael

Lovely location, hotel nice, staff friendly and efficient

Leisure Partner

4/10

Poor

07 Dec 2025

John

Breakfast poor quality. Coffee was vaguely coffee flavoured and foul. Rooms very dated. Cleanliness, hygiene, health and safety poor across the building.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Broken

Everything was perfect love the room and spa and friendly staff thanks again

10/10

Exceptional

02 Dec 2025

Sunny

Very nice

Leisure Self

2/10

Poor

29 Nov 2025

Shane

The website

10/10

Exceptional

28 Nov 2025

James

Very clean, comfortable, well equipped room.
Friendly helpful staff.
Good breakfast and evening meal.
Enjoyed my 4 night stay.

Business_and_leisure Self

2/10

Poor

21 Nov 2025

Dale

The staff are rude ! Wouldn’t show me to my room as it coulnt find it, the room as freezing and stunk

Business

8/10

Excellent

20 Nov 2025

Eugen

Great room, clean, nice location, good food, good value for money

10/10

Exceptional

19 Nov 2025

Sunny

Very good

Leisure

10/10

Exceptional

19 Nov 2025

Mandy

Great facilities with a jacuzzi bath in the room!
Very helpful staff at reception and breakfast helped me as I'm disabled. Spotless room too.
Great value for money!

Leisure Family

4/10

Poor

15 Nov 2025

Jason

Lift nearly broke on us. And was broken within the hour. Staff were ok at bar but the receptionist were terrible. Unhelpful and gave no information when checking in and spoke as if wanted us to be got rid of. Also no information in room so we were unsure of anything.

Partner

2/10

Poor

15 Nov 2025

Lauren

STAY AWAY FROM THIS HOTEL!! The room was disgusting

Business

4/10

Poor

12 Nov 2025

Nigel

Hotel needs some serious maintenance. Gutters needed clearing, bathrooms/rooms needed updating. Staff were fine and rooms were clean but the more one looks the more flaws become apparent. I can only assume that there is no money for updates/maintenance and hasn't been for some time, tired.

6/10

Pleasant

09 Nov 2025

Aleksandra

It was a really nice entrance area, and the staff were friendly enough.

The key issues were the amount of dust in the rooms, the towels not smelling fresh and the fact that we needed to pay to use the gym which wasn’t obvious from the way it was advertised.

Partner

10/10

Exceptional

06 Nov 2025

Clare

Lovely room nice and clean. Fridge could be bigger ok if on your own. Make sure you pay for a food voucher at reception before eating at the restaurant as it’s more expensive.

4/10

Poor

06 Nov 2025

Jon

The hotel looks lovely from the outside. Inside, needs a lot of care and loving. We booked a double standard room. What we got was a room with 2 single beds strapped together. We are supposed to get a double bed. The tv didnt work, cold tap was a drip. The extractor fan in the bathroom hasn't seen a duster in years. We stayed in room 448. Next to the lift. The room has no sound proofing so you can hear every conversation and when the lift goes up and down. No one was on reception when we left to give feedback.

Partner

6/10

Pleasant

03 Nov 2025

Jason

They charged extra to use the pool - which is an unacceptable surprise, having picked a hotel based on the fact that it has a pool. They charged extra still for towels. There was an unusually early check-out time of 10am and children couldn’t use the pool until 10am, so we could swim until after check-out. They charge extra for WiFi and wasn’t initially working anyway, the steam room was out of action, the smart TV wasn’t connected to anything, the bedroom heating didn’t work, there was no toilet brush in the bathroom, the coffee machine wasn’t working for breakfast, the breakfast selection was somewhat limited. But the staff were polite and helpful and did what they could to overcome the other issues - such as providing portable radiators.

Friends_and_family Family

6/10

Pleasant

30 Oct 2025

Sonia

Yes it was clean and the cleaning lady was very pleasant and friendly.

Leisure Friends

2/10

Poor

29 Oct 2025

Vicky

Noisy room, radiator was loud and banging all night, wouldn’t move my rooms, ended up leaving after 1 night

Business

10/10

Exceptional

29 Oct 2025

Anthony

Good stay

Business

6/10

Pleasant

24 Oct 2025

Melanie

Warm welcome.

Leisure Partner

4/10

Poor

23 Oct 2025

Hasan

I asked Muhammad at the front desk twice to give bay cot over two nights but he didn’t bring it and acknowledged that he “forgot” while he was busy gossiping with co workers on duty. !

4/10

Poor

16 Oct 2025

Robin

Wouldnt stay again! Extra charge to use the pool not mentioned when booking online and closes at 7pm. Cleaner put hoover lead in plug socket outside my door and almost fell over extended lead. Room was clean but staff were not very friendly and took a long time to serve simple drinks at the bar. Felt like its stuck in the 60's. Mix match broken furniture depending on where you go in the hotel. Outside grounds looked lovely but poorly kept and just about manage to keep the grass cut. Shame

4/10

Poor

15 Oct 2025

Mohammed

Room smelt of damp. Realised that the carpet was wet once we took our shoes off!! Was meant to stay for one night, we left after 4 hours.

Partner

6/10

Pleasant

15 Oct 2025

Shamim

Nice surroundings outside,check in was smooth however Very soft uncomfortable bed, sockets / power tripped in the room
No water bottles in the room , they had a vending machine that run out of water bottles so I couldn’t even buy .
Checkout was at 10 am and had to pay £10 extra if you wanted to check out at 11

Business_and_leisure Self

6/10

Pleasant

12 Oct 2025

Adam

We was left rather disappointed, upon arrival I didn't feel the receptionist cared that much but It didn't affect anything as it wasn't awful, just wasn't brilliant either. We went up to the room, the room looked fairly decent, kind of what you would expect, large bed, plenty of plugs and a nice TV on the wall, however it was quickly noticed that the toilet seat wasn't on properly and the bottom of the toilet door looks someone has tried to eat it in the past, these are things that I expect to be better for a hotel like this, then we attended the spa, paid our £4 per person fee, the changing facilities are open and you've just got to get your bits out I suppose, then we got into the pool, it was lovely and warm and sectioned off nicely, children and families, adults and a section for lane swimming, we really enjoyed the pool, we also really enjoyed the Jacuzzi, this was one of the main reasons for our stay, I'm disabled and the Jets really helped, steam room and sauna are as expected. Things went horribly wrong when we went to bed however, the bed is really stiff, uncomfortable and my partner awoke with swollen eyes, something that only happens when she's interacted with dogs, we feel like the room was either not cleaned properly or the bedding wasn't changed or washed properly, we barely slept all night, maybe a few hours, also any room around us that made noise sounded like someone was trying to get in, the overall experience wasn't brilliant and we won't be going again.

Partner

8/10

Excellent

07 Oct 2025

john

Clean - value for money

Business

6/10

Pleasant

03 Oct 2025

Patrick

They did not clean my room the entire time I was there. I also had to ask and source normal materials from the front desk like extra toilet paper towels etc. These are aspects I do not expect to have to take care of when I travel.

Business

6/10

Pleasant

29 Sep 2025

malcolm

Reception area welcoming. Staff need personality training except runaround James. Not sure buffet evening meals were our thing. Too much of a frenzy at mealtimes by patrons. Room 450 sprung a leak after 9pm 29th sept . We only realised at 1.35am by night porter it was an issue for room below. As he woke us up to see if we had perhaps left taps running. reported. Duvet to small for bed when 2 people in it. The only lift available appears to require an MOT. Did not use pool/gym to busy for us. And begrudge paying to swim when we were patrons.

Partner

4/10

Poor

26 Sep 2025

Jody

Challenging for one of the worst hotels

Someone has bought a failing hotel and renovated it in the cheapest way possible. Honestly feels third world.
The greeting was short and un-welcoming.
Plenty of parking was a plus side.

Business

2/10

Poor

24 Sep 2025

Shaun

The rooms are terrible its so old and dated and falling to bits i later found out its part of the brittania group which is known around my home area as being terrible would never stay again

Business

2/10

Poor

19 Sep 2025

Alistair

Environmental Health should close this shambles

Check in was my first red flag very slow staff, printers off line and just rude behaviour. I was charged one amount then another no confidence they knew what was going on.
The room was very tired and dated with mould in bathroom. Went for dinner and was told it was a buffet style, however they had sold out @7:30pm Rude staff is a feature of this hotel and the waitress said well that happens here and asked what I expected here to do about it. She then brought out some old dry ham on a plate and said the chef was cooking chicken Kiev. This arrived with 5 minutes and when cut open it was frozen in the middle. Went to complain at reception. Know one there. When they finally arrived they told me to email my complaint to customer service as not there problem. I asked to see Nick the General Manager he eventually agreed that I was due a refund and offered £12.50 for the dinner and as I was not prepared to risk breakfast a further £10. It’s a joke I was ill that night and didn’t sleep. Never offered an apology. I will report to environmental health as this was disgraceful

Business

4/10

Poor

18 Sep 2025

Muhammad

Had to wait 15 minutes on reception for some one to attend me and 3 others, no one was on reception when we could hear a male and female talking in back office.
I could see broken doors had been fixed but no paint over them, felt unsafe

Business Self

10/10

Exceptional

12 Sep 2025

Amrit

It was a nice stay

Business_and_leisure Family

6/10

Pleasant

12 Sep 2025

Ian

Shower head held up with a hair clip !
Spa only had steam room working, sauna out of action for last 2weeks ! Steam room drain blocked making floor hold dirty water !
Maintenance across most of property none existent!

Business Self

6/10

Pleasant

12 Sep 2025

Terence

Nice hotel in great setting

The staff were very friendly and welcoming.
The hotel is looking tiered, the first room I was put in was clean but the shower head wouldn't stay on the rail, I was moved to a different room which was better.
Unfortunately though, the hotel bar area needed a good dusting and not wipe round without moving objects.

Business

2/10

Poor

07 Sep 2025

Lisa

The hotel was not like it was shown on the website the room was very small the bathroom was not clean

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

James

OK for service failing

Having checked in advance by phone that we could check in at 2pm as we had a wedding to get to, upon arrival at 13:55 we were told ALL check-ins would be at least 20 minutes wait. After a discussion we were told the room was available so we could have the key. Surely a blanket hold on all check-ins is not required if some rooms are available.
Also the room had not been cleaned properly, having found a sock and a food carton when we arrived.
Reception and housekeeping needs to up their game if the hotel wants repeat customers!

Partner

2/10

Poor

05 Sep 2025

justine

Avoid Avoid Avoid this hotel is housing homless people. I could smell weed in the corridor and dogs barking doors slamming al night. I did complain to get a refund butvthe manager was just making excuses and wasn't interested.

Partner

6/10

Pleasant

31 Aug 2025

natasha

2nd time around still no change

Or stay on this occasion was the 2nd time we stayed at this hotel and we were disappointed.
We stayed all inclusive and initially had a very nice executive room but then a leak from bathroom ceiling transferred into living area so we had to move which left us with hard beds and different sized/feeling pillows
Facilities were at first declined and asked us to pay but after going back to reception our room card was stamped and then enter was allowed for free
Restaurant: exactly same menu as our first stay a couple of months before, not catered for children or vegetarians. Asked for a sausage to be made for my daughter as there was only fish and another meat but the chef declined to do so and desserts was one choice only with no other options. Breakfast was acceptable. So requested food package money back on this occasion

Other than this the hotel and friendliness was good and it’s a lovely visual place for weddings and birthdays but no entertainment.

Business

2/10

Poor

28 Aug 2025

daniel

Awful, not worth the money

Room was awful, bed uncomfortable and breakfast was no where near to a basic standard

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Parmjit

Great Stay

We’ve had a great stay, cant fault the room pool reception, staff, will definitely recommend and will be booking again.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Obinna

Lovely Stay

Very professional

Friends_and_family Friends

6/10

Pleasant

15 Aug 2025

Karen

Dated and a bit expensive but ok for what I needed. Sadly arrived too late to make use of the facilities

Leisure Self

8/10

Excellent

15 Aug 2025

Daniel

Great overnight stay and nice pool facilities

Comfortable bed and room. Bathroom was modern looking and clean. First room we were given smelled of smoke and may have been a smoking room but we were non smokers and so we were given a new room straight away. The breakfast was lovely and there was plenty to choose from. Our main reason for selecting this was it being 15 minutes from Birmingham airport. We were able to check in at 4am after our flight and there were staff on hand at this time. It was a bonus having the pool on site which we used the next day for a £4 charge.

Partner

2/10

Poor

14 Aug 2025

David

Not good. Reception is very nice but once you pass that, the corridors and rooms are very run down - the whole place needs some TLC.

I had to move rooms due to an infestation of flies / flying ants in my bathroom.

Stayed for two nights and room wasn’t cleaned overnight, asked why at reception and was told that rooms are only cleaned every 4 days!

Business Self

4/10

Poor

05 Aug 2025

Tyvon

Took 30mins to find me a room even though I booked online in advance. Was told they are full

Self

6/10

Pleasant

04 Aug 2025

David

Reasonably priced and within easy access of the CBS Arena. Breakfast was decent with plenty of hot food. On this occasion, I was in the older part of the hotel, which was quite a trek from reception. The room was adequate, with a decent shower. Ideally, a few power outlets close to the bed for phone chargers, etc., would have been useful. Only one useful socket in the bedroom meant unplugging either the TV or the kettle to charge any devices. The view from my room was of the unattractive bin store compound and the location where staff took smoking breaks. As a result of the proximity of the bins, the staff emptied their glass collection units into them, making a shatteringly loud noise. For some reason, this was done very early in the morning.

Leisure Self

6/10

Pleasant

03 Aug 2025

Bryan

It was an okay property. There were weddings one after another which made the public areas (bathrooms, sitting area) a little messy.

Leisure Family

10/10

Exceptional

29 Jul 2025

Jim

Lovely place to stay

My stay at this hotel so far: ⭐️⭐️⭐️⭐️⭐️ Five Stars – A Charming Stay with Character

A lovely olde worlde hotel that oozes charm and warmth, complemented by pleasant and attentive staff. The facilities are well-kept, and there are definite signs of a recent refurb, which adds a fresh touch while preserving its classic character.

However, one can’t help but notice the very thin partition walls. Through them, one becomes intimately acquainted with the nocturnal habits of fellow guests—from robust ablutions to animated personal phone conversations. A group of women in a room quite a distance away could be heard cackling joyously well into the early hours, providing a sort of impromptu audio drama to lull one to sleep. Less entertaining was the gentleman holding court on his phone about a woman who, it seems, had flicked him off at the bar—she may well have been within earshot.

Despite the unintended eavesdropping, this is a truly interesting and delightful place to stay. Full of character, quirks, and stories waiting to happen. It gets my five stars.
🤩

Partner

8/10

Excellent

28 Jul 2025

Alli

Good

4/10

Poor

25 Jul 2025

Cristinel

I stayed in a single bedroom and they’ve given me a room in the old attached which is very dirty. I took a video of it and the bed was so small. I kept slipping out of it. The bedroom furniture was too close to the bed and I kept hitting myself. I got a few bruises. I’m not sure how the newer building the conference side is but the older building is absolutely terrible. The breakfast was not nice like honestly the taste was really bad.

Business_and_leisure Self

4/10

Poor

24 Jul 2025

Charlie

Hotel lovely . Food awful to match the staff

Receptionist was very abrupt - no eye contact - monotone . Too much effort to tell me where my room was , or the direction to the restaurant. Advertised a carvery - piece of pork , potato croquettes, peas and sweetcorn with brown water for gravy .getting served at the bar was a chore . Breakfast staff miserable and rude .

Business

10/10

Exceptional

18 Jul 2025

Steve

Hotel was large Grand in its appearance. Staff friendly.

Business

2/10

Poor

16 Jul 2025

Roger

I booked a room here, not knowing that it was also being used to house boat people.
That was not explained or divulged on the website when booking. Did not feel safe staying here and so I booked another place.
I did not even get a refund, and it didn't matter. I was so concerned about staying here.
You need to give customers a heads up of who is occupying the hotel. And what the hotel is being used for. If I'm spending my money, then I have a right to know.

Leisure Partner

2/10

Poor

16 Jul 2025

KEVIN

Booked and paid for two nights two rooms for our son and my wife and I
Tired propert awful beds got no sleep
Poor service
Food choice was awful
We chose to eat out first night and after a terrible noisy night we checked out and didn’t bother coming back fur a second night
Reception staff could not care jess as we checked out early
Would never go back

Leisure Family

2/10

Poor

12 Jul 2025

Lisa Angheloni

Very dirty rooms and extremely noise hotel.

Business Self

2/10

Poor

11 Jul 2025

Albert

No AC in the room.
As a disabled person the shower was actually dangerous.
On the morning of the first night, I arrived in the Restaurant at 7.05 and the Breakfast was not ready.
When I asked when it would be available the lady just totally ignored me.
The room was not serviced at the first day.
Overall a pretty bad experience.

Leisure Self

10/10

Exceptional

10 Jul 2025

Parmjeet

Really good rooms and staff. The bathroom is very clean.

Business

4/10

Poor

07 Jul 2025

Stephanie

A Strange and Disappointing Stay – Wouldn’t Return

I don’t usually leave reviews but our recent stay was just too odd not to comment on. On the plus side, the staff were generally friendly (with the exception of one female receptionist), and there was plentiful, free parking – though be aware you need to register your car on arrival to avoid a fine. Breakfast is also cheaper (but not worth it imo) if booked on arrival. We weren’t offered that so two hours after check in, were charged more - ridiculous! Beds were quite comfy.

The hotel looks lovely in photos, but the reality is quite different. The building is clearly full of potential but feels tired and unloved. The exterior is grubby, with dirty windows and cobwebs giving the impression that it hasn’t had a good clean in quite some time. It really could be beautiful with the right investment and a bit of care.

Inside, things are no better. The décor is a haphazard mix of cheap, mismatched furniture and fittings – it all feels a bit thrown together, rather than lovingly restored. Our room, while clean, had an odd layout that didn’t make much sense. More concerning was the fact that our nearest fire exit was completely blocked by boxes of flat-pack furniture, and a towel was being used to prop open a fire door.

We also used the ‘spa’ area, which sadly continued the theme. The floor was covered in surface water that you had to wade through, and they use non-slip tape on the steps which was peeling off - yuk!

Leisure Family

4/10

Poor

07 Jul 2025

William

Once upon a time Royal Court

Looked forward to our stay, it was a well equipped room with fridge, tassimo, kettle and large screen TV. However we had stained bedding, towels smelled not fresh, the view was a trees foliage, no air con. Guests banging doors and running around the corridors, you could hear next rooms plumbing. Dinner was a two slices of meat carvery with frozen veg mix for dinner, cake in bowls. Breakfast was decent assortment, fruits, cereal & fry up. A very tired hotel in need of care and investment

Partner