Hotel Da Gale

Portugal , Algarve
ALBUFEIRA, Largos dos Lusiadas - Cerro da Piedade
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100 reviews shown

2/10

Poor

25 Nov 2025

todd

After reading the reviews, I was really looking forward to my stay at Hotel de gale.

Unfortunately, due to a flight cancellation, I informed the Hotel I was going to be arriving a day late and To please hold my reservation. I told him I would gladly 4 forfeit my first night as I simply could not arrive with my flight disruption.

Upon arrival, I was informed my reservation had been completely cancelled and they had no rooms available. I was shocked, as I had informed the Hotel I was going to be arriving a day late and please hold my room. The front desk did not make any effort to accommodate me and basically said your reservation is cancelled and goodbye..

I think people that stay at this hotel in the future might want to keep my experience in mind, as they just don’t seem very prepared to give any kind of service. I was really looking forward to coming back and spending some more time in albufeira, as the area is beautiful. This experience with the Hotel de gale has soured my outlook on the area, and I don’t think I’ll return.

2/10

Poor

12 Oct 2025

Eugenia

I booked this hotel one day prior to our arrival
I sent several messages through Expedia, Facebook and email to let them know we would be checking in late after midnight.
When we arrived to the property at 12:30 am by cab
The clerk at the front desk said we no longer had a reservation
He said since we did not check in during check in hours of 4 pm- 8 pm our reservation was automatically canceled . I showed him the texts and emails I sent during the day to inform of our late arrival
He did not care
I asked why all 3 days would be canceled
He said that is the hotel policy and there is a no refund policy
We were stuck with nowhere to go at 1:00 am in Portugal
He did not care at all
Never apologized or offered any help as we had to carry heavy suitcases back up 20 stairs
What a disappointment
I would recommend others to book elsewhere

Leisure Friends

8/10

Excellent

02 Oct 2025

Karen

I booked this hotel then read the review and panicked!i dont think they stayed in the same hotel as us!lovely lady on reception greeted us,room spotlessly clean,breakfast was an added bonus!
The views must be some of the best in albufeira!lots of lovely areas to sunbathe too and nice pool.
We would definitely stay here again!

Leisure Partner

2/10

Poor

24 Sep 2025

ROBERT

This so called Hotel is a farce. I only booked it because my favourite Hotels were fully booked. My room, 406, was so small that with 2 single beds in, it was impossible to open the door to get in. I tried pushing the beds closer to the opposite wall, only to be unable to do so, because of a bedside table. I got washed having travelled all day. As per normal I put the used towel in the shower. The maid came in next day, and re-hung the same towel. The highlight is breakfast..
A choice of 2 cereals, followed by bread and jam. Watch out the Savoy.

Self

4/10

Poor

24 Sep 2025

wayne

Ok i suppose

2/10

Poor

24 Sep 2025

Tony

Terrible experience – AVOID

I rarely leave negative reviews, but my experience at Hotel da Galé was so poor that I feel compelled to warn others.

The room I was given bore no resemblance to the photos online. The smell was damp, and the bathroom had mould and peeling paint.

The beds are old and sagging, which would make sleeping difficult.

Service didn’t improve the situation. Staff were dismissive when I raised concerns.

I decided to leave the property and stay elsewhere.

Avoid this place.

Friends_and_family Family

2/10

Poor

06 Sep 2025

SAEID

Even though it is advertised with parking included, you are on your own finding a parking spot off street ( that was we were told at night when we came back to this place). At 31 degrees, no fan, no window screen with tons of flys outside the window.

6/10

Pleasant

03 Sep 2025

Sandrine

Weekend à Albufeira

Super Réceptionnistes aux petits soins toujours prêt à rendre service, hôtel avec beaucoup trop de marches pour les personnes âgés ou handicapés. Chambre un peu trop chargé, le tableau du bateau aurait suffit, ptt terrasse dommage qu'il y a une odeur d'égout quand on dehors. Manque de variétés au ptt déjeuner : 1 sorte de croissant, 2 sortes de tartines de 🍞, 1 sorte de boule de 🍞, 1 ptt plateau de fromage (gruyère) et 1 ptt plateau de jambon sans oublier le panier de pommes. Côté piscine 3 transat pour tout le monde.
Sinon hôtel bien situé près de la plage et de la vieille ville, arrêt de bus pas très loin .
Très belles vues sur la ville

Friends_and_family Family

4/10

Poor

03 Sep 2025

Robert

Very Dated, remind me of my 1st Holiday on Greece in the 1980s

Leisure Self

10/10

Exceptional

29 Aug 2025

Denise

Pleasant stay, no problems

I felt I should write a review after reading lots of bad reviews about this hotel, as I had a very pleasant stay.
The hotel is very basic and doesn't have air conditioning but I knew this before booking. My room didn't get a lot of sun and the temperature was fine. It is clean and there were cleaners working all the time. There are a lot of steps in it but I didn't have a problem with that, there is an elevator.
All the photos the hotel provides are exactly how it is. There is a lovely view from the pool and breakfast area. Breakfast was basic, as expected but enjoyable due to the lovely views. It is in an elevated position above the old town, so I would usually walk to the town, which isn't far and get an uber back, which was €4.
The lady at reception was very pleasant.
Overall, I knew what I had booked before I arrived and I didn't expect five star facilities at a two star hotel. Also I was travelling on my own and felt safe.

Self

2/10

Poor

18 Aug 2025

Valerie

This property was very unsafe with MANY steep steps upon entering and around the property. The moment you walk in STEEP STAIRS down just to get to reception desk. There is a USELESS elevator you need to take steps up to access. It is VERY dangerous with luggage and the male staff will NOT assist you and we were two ladies in our fifties. There was ONE young LADY who offered to help dragging luggage up the many steps!

NO air conditioning OR fans! They lied about having fans and getting one to us and it was smoldering hot. The rooms are small and not comfortable!

We encountered MANY people with the same complaints and the male staff were RUDE and unaccommodating!

Hotel is also on a steep hill not far from old town but at least 15m UP HILL on cobblestone streets.

WOULD NOT RECOMMEND!

2/10

Poor

09 Aug 2025

Meagan

Avoid at all costs!! No air conditioning, entire room smells strongly of mold, our room had no power outlets, sketchy neighbourhood, bed sheets had stains.

Leisure Partner

4/10

Poor

04 Aug 2025

Eva

I liked the top roof terrace with the view of the Albufeira bay.
The hotel management hides from potential clients the fact that it sells some rooms without real windows, but openings to a closed patios with glass roofs on the top, which makes the room air impossible for exchange, stale and very hot. Making guests spend a night in such place during a hot summer is a torture .Those very tiny rooms with filthy air are suitable for storages not hotel rooms. Still the quests are charged between 165 euros during the week to over190 euros on weekend per night. It is so indecent, real rip off. It was very hard to make the manager change the room for a more appropriate one. Also there is a shortcut staircase from the reception to the street below, which is used by very noisy quests, coming from the parties in the middle of the night, so the sleep is interrupted several times every night. Also the reception in about 25 steps below the ground level, no elevator was built, so if a guest has a heavier luggage he/ she must carry it down, when coming to and up, when leaving the hotel. It was my first and last time in that hotel.

Leisure Family

10/10

Exceptional

03 Aug 2025

Lisa

The staff is very kind and helpful!

Leisure Self

6/10

Pleasant

30 Jul 2025

Verified traveler

Bien

Hostal antiguo sin reformar pero no está en muy mal estado. Muchas escaleras y mala distribución. Camas cómodas, baño reformado. Balcón en la habitación. Desayuno básico. Sin aire acondicionado.
Está en una colina y hay que subir una gran cuesta y escaleras empinadas. Aparcamiento relativamente fácil por los alrededores.

Partner

10/10

Exceptional

24 Jul 2025

Ingrid

The hotel is in a great location, quiet with a walking distance to Albufeira old town and local beach. The view from my room to the beach was amazing. The hotel looks old but well maintained. The staff at reception were super helpful and attentive.

Leisure Family

6/10

Pleasant

18 Jul 2025

Colin

Basic budget

The location was lovely but you pay for what ya get, which was basic. No air con, basic breakfast but was content with it, maybe could have had boiled eggs or yogurts. No lift so not suitable if you have a disability, staff helpful but didn't like that they didn't change towels everyday but understand the logic.

Partner

6/10

Pleasant

18 Jul 2025

Miguel

Maybe my fault when booked the room. Room to small. Inside view. Very hot no fan or air-conditioned and very low privacy.

Leisure Partner

2/10

Poor

08 Jul 2025

Simon

The room was damp!!
It smelt damp!!

I should of asked to move rooms.

Leisure Friends

2/10

Poor

07 Jul 2025

Tiffany

Karma is going to get you and police are involved

The worst hotel in the world left me stranded after I contacted them via delayed flight! I am a solo female traveler. They cancelled my reservation and wouldn’t let me check in. Nothing was open and I was stuck. They scam travelers and keep their money! I notified the police and have report and also contacted my bank! Karma will get your mother, grandma and female members of your family for what you did to me!

Self

8/10

Excellent

21 Jun 2025

Luis

The stay was amazing , the girl at reception was very helpfull. The only issue we had the television remote wasn't working .

Business

10/10

Exceptional

15 Jun 2025

Hugo

Staff amazing I love the charm of the hotel. I am a solo guest and everyone made me feel so welcome thank you so much

Self

6/10

Pleasant

14 Jun 2025

Clive

Convenient location near the old town and beach, and reasonable rates. However, don't expect too much. The room was basic and clean but needed updating. It had no air conditioning, and the hot water for the shower was cool. The shower head holder and loo flush button were loose / broken, and the continental breakfast was basic. Overall the hotel was just about ok given it's star rating, and the staff were great.

Leisure Friends

2/10

Poor

10 Dec 2024

Ethan

AVOID AT ALL COSTS!!!

Awful hotel AVOID AT ALL COSTS!!! When booking they state to email or call beforehand to arrange late check in if after 8pm, I emailed as soon as booked for a reply to say to email again on the day of arrival, I did this, as well as WhatsApping and calling, they ignored and then refused to check us in! They then put us down as a ‘no show’ cancelling the rest of our stay and refusing to refund any money back!!! This left us on the street in the middle of a foreign country the first night and then had to try and find someone to stay the rest of of our holiday and pay again despite not getting any money back for our booked stay with this hotel! On top of this, the staff were so rude, laughing in our faces when we were left stranded!!! Wouldn’t wish what happened to us on our worst enemy!!!

Friends_and_family Friends

2/10

Poor

31 Oct 2024

Farid

Mold smell in the room 1 fist floor

Partner

4/10

Poor

24 Oct 2024

Delphine

Déçue du service

J’ai été prévenue 6 jours avant que l’établissement ne pouvait honorer ma réservation. On m’a proposé un nouvel hôtel mais j’ai dû appeler de moi même à l’étranger pour savoir comment obtenir le voucher et comment faire une fois sur place. Par curiosité j’ai fait une simulation de réservation dans cet hôtel qui était moins cher que l’hôtel de Gale et de moindre qualité. À aucun moment on ne m’a proposé le remboursement de la différence. Je suis déçue du service !

Friends_and_family Friends

8/10

Excellent

14 Oct 2024

Jacqueline

This hotel is clean and comfortable and very cheap the free breakfast was good and the view is amazing I would stay again for this price I don’t understand all the bad reviews you get what you paid for it did the job for us

Partner

8/10

Excellent

13 Oct 2024

Adrian

Good value for money

Leisure Partner

2/10

Poor

16 Sep 2024

Dawn

This property is a con. AVOID WITH ALLLL COST.
They happy to take your money. But not willing to provide a service.
Dont bother emailing them. Deliberately dont answer so they can avoid allowing you to checkin. Then blame you for missing checkin.

Expedia email to help you try get money back.... but No still down nearly £800. No1 is willing to take liabilities.

So AVOID AVOID

Leisure Self

8/10

Excellent

16 Sep 2024

Lynda

Very clean room, well maintained. Lots of up and down steps throughout the property, but manageable. Very poor breakfast choices. Could have done better there. Well appointed for the walk to the beach and old town.

Leisure Self

4/10

Poor

16 Sep 2024

Lydia

Staff was friendly only complaints no air-conditioning and the beds were uncomfortable

Leisure Partner

4/10

Poor

11 Sep 2024

Bonnie

Stairs, stairs everywhere. Tripped on tile busted my arm and head. Very hard trying to get suitcases in and out and no help getting them to your room . Shower drain was plugged up with hair and creating a near bath at the bottom.

Leisure Friends

2/10

Poor

31 Aug 2024

Stefania

Horrible, we left immediately.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Bent

Der er ikke aircondition 😓

Partner

8/10

Excellent

16 Aug 2024

Rubén

Buena estancia

Camas algo incomodas, el resto bien y el desayuno muy bueno.

Partner

2/10

Poor

06 Aug 2024

Manuel da

From the checking in too checking out this was the worst hotel i ever stayed.The room we order was absolutely the wrong one on the picture advertising.
The room was so cramped we could hardly move .
The room was very poorly decorated with the worst bed and bedsheets.No air conditioning.we had to pay over 500 euros To upgrade the room
.
False advertising

Leisure Partner

10/10

Exceptional

31 Jul 2024

Iain

Fantastic stay at this hotel. Great staff to welcome you, breakfast was awesome with a unique view over the surrounding bay. Beds were comfy, 5 minute walk to the old town with some cafes and bars on the way. A perfect place for a few days. Thank you Hotel De Gale

Leisure Friends

2/10

Poor

31 Jul 2024

Maria

Bad trip

Hotel ruim, para chegar à recepção tem que descer quase 20 degraus com malas . Para acessar os quartos também tem que subir e descer escadas.
Quartos sem ventilador , calor terrível . Cama ruim, colchões velhos e irregulares .
Local de café da manhã com pouco espaço, para tomar café no terraço tem que passar por cima de uma janela . Banho frio pela manhã . Toalhas são trocadas a cada 3 dias . Mobilia velha e desgastado. Janelas com trincos precários. Para usar o cofre do quarto tem que pagar ( em outros hotéis é grátis ) .
Não recomendo a ninguém

Friends_and_family Family

6/10

Pleasant

26 Jul 2024

Paul

Air con

No air con, I forgot to check this

Partner

2/10

Poor

26 Jul 2024

Diana

Staff was very dure from the beginning and the breakfast was disgusting.

2/10

Poor

26 Jul 2024

Diana

Staff was very rude from the beginning and the breakfast was disgusting.

Friends

2/10

Poor

25 Jul 2024

Sonia Maria

Péssimo hotel, os quartos não tem nenhuma forma de refrigeração , nem mesmo um ventilador , um verdadeiro forno . Camas com colchões velhos e irregulares, para usar o cofre tem que pagar( os hotéis são o uso do cofre como cortesia) .
Excesso de escadas , para idosos e pessoas com problemas de locomoção andar pelo hotel é um desafio . Funcionários mal preparados , um deles disse não haver elevador , mas havia . Local do café da manhã muito pequeno, para tomar o café no terraço é preciso pular uma janela . Em um dos dias a máquina de café quebrou, um dia hóspedes teve que ir ajudar a cozinheira a fazer café .

Friends_and_family Family

6/10

Pleasant

19 Jul 2024

Verified traveler

Basic hotel. Convenient location to old town.

Partner

10/10

Exceptional

05 Jul 2024

Juan

Good place to stay in Albufeira

We only spent one night but we still had a great time. Nice, clean rooms, in our case with a surprisingly big balcony. Very friendly and professional staff. I would recommend

Partner

6/10

Pleasant

03 Jul 2024

Thomas

Cheap hotels

Decent hotel,but very disappointed with €30 charge losing room key,the shower could do with getting a look at wasn't hot enough, and trying to get a late,I kept getting passed to different people ,I would stay again for a stag do for the price

Friends_and_family Friends

4/10

Poor

25 Jun 2024

Faadya

I booked this very last minute, you have to pay 10 euros before checking in. I wish they at least had a ceiling fan. It gets hot in the night. There is a weird smell. No iron to iron your clothes. The breakfast is not much, just two types of cereal, crossaint, bread and cheese,apple and orange. Staff doesn't have much suggestions of places to go, i think they should be more informed.

10/10

Exceptional

15 Jun 2024

Martin

Good

Little bit outdated but rooms clean and bed comfy perfectly situated and staff lovely

Friends_and_family Family

6/10

Pleasant

24 Dec 2023

Scott

2/10

Poor

14 Oct 2023

Never seen anything like it stay away

Stay as far away from this cowboy hotel we had a week book and sent emails to request late check in as requested by hotel only to land to be told our reservation has been cancelled and we weren't only ones this happen to. Charged us for a week didnt get to stay 1 night no refund nothing and then have cheek to ask for review

Partner

8/10

Excellent

07 Oct 2023

Chris

Good location, very nice and friendly front desk staff

Leisure Family

2/10

Poor

02 Oct 2023

Michael

Disappointed as one member of our party of 8 was late and was recharged for his room and only after an agrumemt with a number of staff was he given what they called a complimentary room for the second night( this room was paid for before we travelled but as we did not email to notify the hotel his 2 night booking was cancelled) Another mêmber of the group unhappy with his room asked for an upgrade,offered and charged for same but when he went to change they told him they could not give it to him as they sold it to someone else They did give him an inferior room but no refund of the extra cost

Friends_and_family Friends

10/10

Exceptional

28 Sep 2023

Kabir

Great location budget hotel. You get exactly what they describe and the price is cheap. Free parking and location of most things is within 10 minutes drive. 24h desk and WiFi is decent. We had a balcony with a great sea view. They also have a pool. Clean but only small negative was mattresses weren't the comfiest - bit worn and could do with upgrades.

Leisure Family

8/10

Excellent

27 Sep 2023

Gwen

Only drawback for me was the tiny pool - not the end of the world but I couldn’t do my daily laps

Leisure Self

4/10

Poor

18 Sep 2023

Carol

Where do I start? I read that if we needed a later check in to let hotel know, I called them several times but they didn’t pick up, so I messaged them to say we had a later flight, Id did this 3 weeks before we due arrive, 2 weeks before 3 days before and the when we arrived at the airport we were delayed so I messaged them again to tell them be around 11.30 pm
I’d also spoke to Expedia 2 weeks before as I thought I’d booked a balcony room (as that’s what showed on the booking photos) and I asked them to also let the hotel know We’d be late, when they said they would call to check on the room,
But we arrival we were told no your room isn’t available as your to late for check in so it’s gone as a noshow,
We asked if we could have our rooms later he said no your a no show, this went on for 10 mins, I told him I’d messaged them several times, and I’d spoke to Expedia to tell them he was having none of it, My husband asked for our money back he said no you need to ask who you booked with.
so I messaged Expedia (as there was no number to call) they were amazing rang the hotel straight away, they were on the phone to the hotel for 10 mins, hotel man kept saying no to late no show, but Expedia wouldn’t let them not and then we got handed our room key all pre wrote out, so our room wasn’t gone,
Well we got into it around 1.30am it was awful room 103, smelt awful like a hostel room, no balcony we were gutted, Had to pay €66 for balcony room, 603 a bit better, Breakfast is bad

Leisure Partner

6/10

Pleasant

04 Sep 2023

John

Great views

Leisure

8/10

Excellent

30 Aug 2023

Angela

I like the stuff I didn’t like the shower to small

Leisure Partner

2/10

Poor

28 Aug 2023

Claire

Awful

Leisure Friends

6/10

Pleasant

27 Aug 2023

Ravneet

Convenient & near to amenities. Although the hotel is outdated

Leisure Friends

2/10

Poor

26 Aug 2023

Mosiah

There was no aircon in any of the rooms and they would only give fans to people children. This was the first time I checked out of a hotel early and moved to any hotel in my life. Avoid staying here.

Leisure Family

2/10

Poor

23 Aug 2023

Steven

Disappointing!! 2/10

Too hot. No ceiling fan, no A/C. Unbearable!!

No privacy since we can our neighbors room and vice versa from the balcony.

To avoid at any cost. Not worth it. Thank god we only stayed for 1 night.

Partner

2/10

Poor

22 Aug 2023

Michel

Hôtel trop cher

Cette hôtel ne vaut pas 2 étoiles. Lit pas confortable, hôtel brouillant , pas de climatisation . Attention si vous avez des petits problème pour monter ou descendre des escaliers vous allez être servi. Petit déjeuné que de l’industriel croissant pas bon du tout. Petite piscine et gelé, vieux transats vieux matelas de camping. Trop Cher pour un hôtel de cette catégorie.

Partner

10/10

Exceptional

13 Jul 2023

darren

i would stay there again definitely

Leisure Self

2/10

Poor

09 Jul 2023

Catherine

Not the best

Hotel not great with communication via email as in don’t respond! Overall very tired appears. Rooms not that clean.

Wouldn’t recommend and needless to say won’t be back

Friends_and_family Family

8/10

Excellent

29 Jun 2023

serge

Peut mieux faire

Hôtel très bien situe MAIS confort piètre pas de climatisation ni de ventilateur pas de réfrigérateur pas de baignoire .....la piscine ??? Un petit rectangle d'eau
Par contre vue magnifique
Petit déjeuner correct mais très simplifié

Partner

8/10

Excellent

10 Jun 2023

Paul Francis

Was tired but clean staff good and a good base for exploring

4/10

Poor

03 Oct 2019

Verified traveler

Close to the town. Staff are useless and should be called faulty towers

Leisure

2/10

Poor

07 Jul 2019

Verified traveler

Bathroom mouldy shower blocked overflowed. No view only plants which was so hot its was like a greenhouse. Damp room with mould in wardrobe so never unpacked. 4 coat hangers. Got bit in bed. No fridge in room. Holes in walls doors noise all night and early hours. Went for breakfast no were to sit and it was just rolls so never bothered. I won't return I have been coming to Portugal 20 years I would rather had slept on beach the TV was old and remote never matched the whole place needs a revamp very dated and shabby

Friends_and_family Family

2/10

Poor

06 Jul 2019

Verified traveler

This hotel expects you to use the same towel for three days. Also, when I asked for a new towel, staff were reluctant to give me another. The new towels had blood stains, which is very Worrying.

Breakfast is basically cereal, coffee and bread.

On the whole, the staff are nice but the owner needs to invest in the hotel to bring it to modern standards.

Leisure Self

8/10

Excellent

11 May 2019

Verified traveler

Lovely hotel for what we payed. Lovely views from the rooftop. Not good if you have walking trouble there are steps up to the hotel...

Leisure Partner

8/10

Excellent

11 May 2019

Verified traveler

Nice staff & great location. Hotel needs a little updating.

Leisure Partner

2/10

Poor

09 May 2019

Verified traveler

Bed, bathroom, amenities very very dated. Just for exemplified the television is tube 14” with no remote control and only 1 channel available. The bed and towel and sheets very old and yellow.

Leisure Family

4/10

Poor

09 May 2019

Rosa

Needs an update terrible beds old towels very old TVs , it really needs some work.

Leisure Friends

4/10

Poor

17 Oct 2018

Verified traveler

The hotel left much to be desired largely due to the owner's unwillingness to spend money on the upkeep. Staffing and cleaners were insufficient in numbers, although the staff that I had contact with were wonderfully friendly and helpful and obviously doing their best to cope with a very difficult situation.

2/10

Poor

11 Oct 2018

Julie

This hotel is the worst I have ever stayed in. On arrival was told no room available as we had missed check in!! Not sure how whoever had our room managed to check in as it was our room till 8 pm and check in closed at 8 pm. Went back next day room was supposed to be ready at 2 didn’t get it till 4.30 supposedly had an upgrade only thing that could have been upgraded was the view. Hotel is well past it’s best and not even clean. save your money and AVOID

4/10

Poor

07 Oct 2018

Eileen

Faulty Towers!

The worst hotel we’ve ever stayed in!
The bar never opened, the doors to the lift are very hit n miss. No kettle facilities or anywhere to get a cup of tea, water or anything else!
The hotel itself is in a lovely position overlooking the bay, and the pool is very nice.
Most of the time the water was brown from the hot water tap!
We had a good time with the other guests, we sat laughing at all the things wrong with the hotel!

Friends

4/10

Poor

05 Oct 2018

Andrew

Terrible Experience. Avoid at all cost.

Truly horrible experience, the only thing this hotels has in its favour is that it’s cheap but it’s so bad that sleeping in the car would be a better choice. The receptionist, who was the only member of staff I saw, tried his best but it was still painful. The breakfast staff simply failed to appear so after 45 mins I went elsewhere for breakfast. Condition is terrible, I was told that it’s scheduled to be completely renovated soon and hence there had been no maintenance and nobody cares.

Friends

6/10

Pleasant

03 Oct 2018

Austerio Antonio Miguel

Not to recommend this hotel

Not very good experiencev as we were put in different hotel, coz hotel Gale had toilet problem.
Lot of time we were kept waiting standing for transfer despite of long 3 hours journey.
2 days , 4 people lost breakfast as no breakfast was served in new place.

Family

2/10

Poor

26 Jul 2018

Sonia

Paid for hotel by hotel.com then had to pay when we got there. Got charged twice. Never again

Partner

6/10

Pleasant

19 Jul 2018

Nice hotel with great views

Staff were very helpful and friendly - especially helping me carry my pram up and down stairs to get in and out of the hotel.
It has magnificent views, but is a good 10 walk down to the beach (and almost double the time coming back up the hill)

2/10

Poor

05 Jul 2018

albufeiraamazin

Old, horrible

Sheets and towels are changed every 3 days. They tell you there’s daily cleaning but our room was not cleaned for 4 days! Staff are amazing but the property is old, bathroom is horrible!

8/10

Excellent

02 Jul 2018

Verified traveler

Cheap breakfast and unfriendly staff.

Stayed 2 night. Breakfast was very simple. Bread or buns, 3 types of jam, 2 types of fruit and 2 types of cereal. Nothing hot and no protein.
Shower wall mount was broken. No food in the rooms policy and they wouldn't open our bottle of wine.
I am sure you can find a better hotel for a similar price.

Partner

4/10

Poor

22 Jun 2018

Verified traveler

Done his job

The hotel is 2* and no more but close to the beach and nice view. The cleaning awful, we staid 8 nights and the room was never cleaned. They made the bed twice without changing anything from the room, not a towel, embarrassing even for a 2* hotel.

8/10

Excellent

21 Jun 2018

Jacqueline

Good value

Partner

6/10

Pleasant

13 Jun 2018

Verified traveler

Check in was not a pleasant experience. Rude, unhelpful staff at check in.
Loved the view and location or hotel but outdated decor

6/10

Pleasant

21 May 2018

Derek

Hotel located just up the hill from Albufeira square, rooms are satisfactory for price you pay , clean and tidy in all areas , staff are helpful , nice continental breakfast, all you need for a relaxing time at a reasonable price.

Friends

8/10

Excellent

16 May 2018

Dave

Although a lot of steps the view is brilliant,the staff could not be bettered.Six decided to make a lot of noise and foul language,threatened with eviction,no problems.For the price paid astounding value,plenty of cereals, fruit, orange juice and latte coffee,This is our second visit,going back in September.Dont miss the Eclipse restaurant on the way to the front right opposite the church.We went there 5 times food out of this world.Also the Indian restaurant just 300 yards away.

8/10

Excellent

30 Apr 2018

Susan

Basic Hotel, clean and comfortable

Cheap and cheerful basic hotel, comfortable bed, clean. Pleasant and helpful staff. Breakfast was a bit sparse, rolls and bread, jam and honey, fruit, coffee and juice. Lot of steps in and out, so wouldn't suit disabled. Wouldn't want to stay for long, but for a couple of nights as somewhere to sleep it's perfectly okay. Easy walking distance to centre of Albufeira if you can manage hills. My second stay here to visit the annual wine show.

4/10

Poor

18 Oct 2017

Kelsey

Da gale

Our first stay was Oright room and bedding was clean nice newly out in shower the room got cleaned and towels every 3 days how ever out flight got cancelled so booked in for another 2 night and got given a different room where the bedding didnt smell fresh pillows were worn to say the least but I gues u get what u pay for , on the bright side it's great for sun bathing as night up never busy pool is decent not really busy that's the best part about the hotel

Partner

6/10

Pleasant

17 Oct 2017

Anthony

Fine for the price, needs modernising though.

Very friendly and helpful reception staff. The hotel is very dated - it's like stepping back to the 80's - was like being in an episode of Eldorado or Howards Way! Clean and well maintained at the same time though so no complaints. I had to keep reminding myself you get what you pay for and for the price it was fine - with that in mind I think the 2star rating is a little unfair. The only thing that I thought was really poor was the breakfast offering.

Partner

6/10

Pleasant

16 Oct 2017

Ches

Probably good in its day but in need of upgrading.

I had mixed feelings about this Hotel and was glad I'd read the reviews and had an idea of what to expect. First the positives :- staff were friendly and helpful. I got what I asked for i.e. a room with a balcony which was private and had a nice outlook. There was a very nice rooftop bar which had Wifi and a lovely sea view, so I would be up there between 6 and 7 p.m. watching the sun go down and catching up with e.mails, etc. My room was ok, provided the basic minimum but was adequate for my needs. The two major negatives were the outdated and malfunctioning plumbing. Taps wouldn't stop dripping, the water was bronze and I was never able to get hot water for a bath/shower. Buffet breakfast was the barest minimum and most uninteresting. To sum up, for my needs it was ok but then I'm used to backpacking and camping facilities so was happy to make do. I don't think I would recommend it to friends.

8/10

Excellent

06 Oct 2017

Velina

Great location in the Old town

Great location in the Old town, very pleasant place. The beach is 10 min walk away. Staff is very helpful, very welcoming hosts. My friend and I were really nicely surprised.
Thank you for our stay!

2/10

Poor

19 Sep 2017

kasun

Nightmare

Nightmare.thr.was water leack and we were informed every single day but they didn't do nothing about it.and they saying breakfast include.but breakfast was just bread,and cerial.

6/10

Pleasant

16 Sep 2017

Pros:

Great location. Amazing views. Nice staff. Clean rooms.

Cons:

Balcony not very private, almost sharing with next door. Thin walls, sometimes noisy at night.

10/10

Exceptional

16 Sep 2017

paul

nice hotel close to beach with nice views

hotel staff excellent , clean and tidy hotel ,rooms very basic but ok had a nice stay

6/10

Pleasant

14 Aug 2017

ROBERT

Worst hotel.

You need to ring up the hotel to confirm your booking if you are booking in after 8 pm. They will sell your room if you are late. Breakfast was a choice of white or brown bread, with butter or jam. Or cereal. That's it.

Partner

4/10

Poor

08 Aug 2017

Danielle

Please lock away any valuables

Overall the Hotel was in a great location, unfortunately during our stay somebody used a key card to enter our room, steal out jewellery and all our money. This included a ring with a family members ashes which is more sentimental than any amount of money. It was obvious this was a member of staff (cleaner) but unfortunately the hotel did nothing about this (from what we saw) and only apologised. We were not the only room this happened to either so this must be a regular occurrence. Other than that the hotel was fine and in a great location.

Family

4/10

Poor

26 Jul 2017

John

Dissatisfied

Having stayed at the hotel before we felt we knew what to expect however the balcony was really dirty but the room was adequate. It became apparent upon arrival that our room had been reallocated as we hadn't checked in during the hotels check in times despite it being all booked and paid for up front. We had to find alternate accommodation for our first night which put a real dampener on our holiday. We should have emailed or called to confirm we would arrive out with the hotels booking times as is the hotels policy. We won't be back as there are many other hotels in the area which is well worth a visit.

10/10

Exceptional

17 Jul 2017

Verified traveler

Great location

The hotel is close to beach, great location. Near restaurants, supermarket, bars and clubs.

8/10

Excellent

11 Jul 2017

Verified traveler

Brilliant staff, amazing views

It was a good stay. The staff were amazingly helpful especially Ines on Front desk who arranged a boat tour for us and Ludgero on the bar. The rooms were dated not regularly serviced but if you look past it, it's a really nice hotel as it does the job. Overall, the hotel does need work, that's evident but after a few days you get accustomed to it. The breakfast view is amazing, staff friendly, overall good stay.

Family

8/10

Excellent

05 Jul 2017

Tiphaine

Good value for money

We've booked the sea view room for 6 nights. The hotel is well located, and the view is amazing. The room was enough big with some storages and a balcony. The bathroom wasn't good at all and was looking old and dirty. The wifi wasn't good at all neither.
The hotel is still a good value for money.

Partner