Name: Vila Gale Cerro Alagoa
Address: Rua do Município, Lt. 26 - Apt. 2155, S/N, Albufeira, 8200-916, PT

10/10

Exceptional

11 Jun 2026

Julie

Wonderful staff and beautiful hotel. Will definitely stay there again when I’m back. Going to recommend all of my family and friends to stay here too.

Family

10/10

Exceptional

28 May 2026

noel

Staff are polite and friendly room is clean

10/10

Exceptional

28 May 2026

Susan

Had a really positive experience at this hotel. Everything was clean and well maintained, with plenty of sunbeds available around the pool so it never felt overcrowded. The location was perfect — ideally situated between the old town and new town, making it easy to explore both. Special shout out to Perry the barman, who was always friendly and made the experience even better!

Friends_and_family Friends

6/10

Pleasant

26 May 2026

DAGALSING

Nice

Family_with_children

10/10

Exceptional

23 May 2026

Osama

It was all good, except they could refresh the bottle of water and coffee each day

8/10

Excellent

22 May 2026

Vineet Jitendra

Great hotel with great indoor pool, wish they dint charge for caps

Friends_and_family Family

10/10

Exceptional

10 May 2026

Jacques

Hotel très propre style resort... bien situé, service impeccable, super de petit déjeuner compris...

Partner

10/10

Exceptional

19 Apr 2026

Niamh

Omlette fab for breakfast and gorgeous pool.

Friends_and_family Friends

10/10

Exceptional

02 Apr 2026

Adam

Really excellent experience. Lovely hotel and had excellent amenities. Would go back again happily

Partner

10/10

Exceptional

08 Mar 2026

Rindhem

Overall great stay, the staff are very friendly and accommodating.

Only thing I would keep in mind next time coming to Albufeira is that the breakfast isn’t the best. Very limited options and the same spread everyday.

Partner

8/10

Excellent

22 Jan 2026

Michael

Very good size room. Staff very helpful, Good bar and restaurant. This would have been a five star review if the indoor pool and steam room were working ( and the jacuzzi was hotter).

Self

10/10

Exceptional

13 Sep 2025

Karen

The Vila Gale Cerro has everything that you would need at a resort hotel. We were able to enjoy the pool area which had food and drink options throughout the day. Pool was a bit cool but refreshing and large - perfect for a hot day. We had no problem finding pool loungers in the middle of the afternoon - plenty of space. The location of the hotel is also convenient for walking to the beach and nightlife. Room was clean and comfortable with a nice balcony. Great option for a stay in Albufeira!

Leisure Family

10/10

Exceptional

04 Sep 2025

Peter

Ola Albufeira

Excellent hotel with amazing and friendly staff. We really enjoyed our stay there, staff were very helpful. Hotel is located between the old town and new town of Albufeira, so you get to enjoy both areas. There are entertainments every night, organised by their manager known as Marcos, very nice gentleman. Hotel is not noisy at all, even with the nightly entertainments which start from 9pm until 11pm. Breakfast and dinner are lovely and very tasty.

We had a great time in Albufeira and the hotel experience was the icing on the cake. We will definitely be returning there in the near future.

Friends_and_family Family

8/10

Excellent

28 Aug 2025

Jesusa

Great location with many dining options in the area.
All within walking distance. Beautiful pool.

Leisure Family

8/10

Excellent

15 Aug 2025

Tal

Bed was comfortable, tv and air conditioning are fine. Had a duvet which isnt needed in august. Hair dryer has time limit of a minute. Floors of room werent being swept.

Water presdlsure in sink a bit low.

Great buffet breakfast, nice pool with morning activites and nightly entertainment.

Internet for phone was fine but for a laptop keept playing up.

Leisure Self

10/10

Exceptional

13 Aug 2025

Meghan

Highly recommend

We would highly recommend this hotel. We arrived earlier than check in time; they allowed us to use their amenities and pool while they readied a room. They upgraded our room to a better view. The pool was beautiful, clean, and refreshing. Though it was full, we could always find a place to sit. Staff were super friendly throughout the stay. Breakfast was typical of most hotels offering fresh fruit, croissants, cold cuts, cheese, bread, and granola. The surrounding area was full of places to eat and the hotel was walkable to the beach and tourist attractions. Parking was readily available at the hotel. The room was comfortable, spacious, and clean. Our biggest complaint was the shower which had a tub that was hard to get in/out of and had a small shower.

Partner

8/10

Excellent

25 Jul 2025

Sabina

Sure! Here’s a polished version of your hotel review:

⸻

Clean and simple hotel with everything you need. I was traveling solo, but it seemed popular with families—lots of kids around. The pool area was great, and the daytime poolside restaurant had solid options (loved the burgers). My room was clean, though the walls were thin—I could hear doors slamming pretty clearly. Location was convenient, close to fast food spots and a grocery store. Overall, a good budget-friendly stay in Albufeira.

Leisure Self

6/10

Pleasant

27 May 2025

Mark

Ok hotel in good location for the old town.
Have stayed here before and definitely needs a revamp it looks tired.
The breakfast was not great with basic items not being restocked and staff seemed uninterested.Management really need to get a grip of the problems there.
Around the pool the sun beds are well past there best and need replacing and food and beverage prices are crazy high 4euro for a small water 5euro for a coke 6euro for a local beer.
Would rate this hotel as no more than a 3 star and would no longer stay here.

Partner

6/10

Pleasant

14 May 2025

Sue

We arrived very late. All was satisfactory on check in but the room was so cold. It did have an Air conditioning unit which we used initially to heat the room.
The problem was it was on the ground floor facing the road (back of the building) with high hedging . This made it difficult to attract sun into the room
We woke feeling very cold.
Breakfast was excellent

Partner

6/10

Pleasant

30 Dec 2024

Verified traveler

Hotel is Okay and not great.

Hotel is old and things are falling apart. Flush push was not working. Heating was not working. Though staff was helpful and they fixed things. Also i have never stayed in hotel which will charge you for In-room Safe box. Overall stay was okay. But property is in need of upgrade.

Friends_and_family Family

8/10

Excellent

15 Oct 2024

Alex

Plenty of good but not perfect

The hotel was in a perfect spot for us, two middle age gents over for the weekend playing some golf. Close enough to the old town craziness for a drink and some food but not on your doorstep. It is also in the perfect spot to pick up the main road and get to the courses. We never waited more than 2min for an Uber.

The hotel itself was clean and the breakfast buffet served its purpose. We had the suite room, and for two, it was ridiculously spacious. Only slight gripe with the room was the lighting as it was quite time and only lamps for the bedroom/living room. Other than that I’d say better than a Premier Inn not as nice as Marriott.

Now for the cons on our stay.
-Steam room was out of service usually not a problem but given it was raining on the Saturday of our stay we did want to make full use of the facilities.
-You had to buy and wear a swimming cap to use the indoor pool, I feel if this is a rule it should be stated upfront on the hotels facility listings.
-The boiler had broken in the hotel so there was no hot water from 1-4pm during our trip. This was a bit of a pain when I used the gym at lunch and then had to have an ice shower.
-Finally there isn’t a single iron in the hotel and for me that’s not good enough for a location with a 4* status. That said the staff were great and did get my few bit ironed in a 4-5hrs turn around granted for a fee.

Overall though I would definitely stay again and use as a base for any Algarve golfing trip.

Friends_and_family Friends

8/10

Excellent

14 Oct 2024

Paul

Property looked a little tired, time for a refurbishment

10/10

Exceptional

14 Oct 2024

Darren

Staff very helpful, large bedrooms. Good area 10 min walk to square old Albufaira, lovely pool area lots of beds. Very good breakfast. Minus rooms a bit dated need a refurb

Leisure Partner

10/10

Exceptional

01 Oct 2024

Steven

Beautiful hotel

10/10

Exceptional

19 Aug 2024

Michael

Great place

Leisure Family_with_children

4/10

Poor

07 Aug 2024

Juan

This is not a 4 star hotel. The amenities are in good shape but the rooms are very outdated. For the safety box they charge a fee per day and for the indoor pool you need to wear a head cap which also they sell.

The AC does not work, it just throws air but not cold air. We reported this issue and they did not fix it.

Leisure Family

6/10

Pleasant

21 Jul 2024

Jaqueline

Only check in I don’t like because the hotel ask for passport for all guest and don’t accept you driving 🆔 license it’s ridiculous (I’m a mommy with my children) and asking for all my children passport

Leisure Family_with_children

8/10

Excellent

30 Jun 2024

Susan

First time at Vila Gale Cerro Alagoa

The front desk staff was very welcoming and helpful. The hotel room was very dated and the primary AC stopped working late at night. Other than that, it was a lovely overnight stay.

Partner

10/10

Exceptional

04 May 2024

Sandy

Buffet breakfast was excellent and convenient. Room was spacious and overlooked a huge pool. Location was good and walkable down to the beach where there were lots of activity for shopping and dining. Highly recommend.

Leisure Partner

10/10

Exceptional

13 Apr 2024

James

If you book this property you wont regret it. Great value for money, location, indoor pool and spa and breakfast.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2024

Andrew

We had a great holiday . And would return to the hotel and resort .

Leisure Partner

6/10

Pleasant

21 Feb 2024

Verified traveler

Pillows are getting old and smelly, bedsheets are thinning out, could use some new bedding. A group of young guys came in drunk at 2:30 am and were running and making noise in hallway and on balconies till 4:30 am. Complained to front desk, they would take care of it and same problem again the following night. It seems the hotel was okay with that. I stayed there last year and liked my stay enough to come again, but next year I won’t stay there anymore. The breakfast is good, the location is good.

Self

10/10

Exceptional

28 Oct 2023

Larry

This hotel was in the perfect location! Less than 10 min walk to the beach area where you could enjoy the water and walk to old towne. Also a short walk (15 mins) to the strip. Quiet area with restaurants within minutes.

Leisure Partner

4/10

Poor

22 Sep 2023

patricia

I picked this one because it is close to everything and I wanted a gym. Everything was clean but pretty dated. The sofa in the room was so uncomfortable and the lighting was terrible. They have no tissues in the rooms and none are available. They also have no iron or ironing board. My husband went to a shop down the street and had to buy one since our clothes were wrinkled from being in suitcases. Another guest was there buying one at the same time and the woman at the store said they sell a lot to hotel guests.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Michael

Large, pleasant, extremely helpful desk staff:

Leisure Partner

6/10

Pleasant

02 Sep 2023

Catherine

Great location! Walking distance from major beach area, restaurants and nightlife at Fishermen's beach. Cabana Fresca is a must do restaurant on the beach! Great food, great view, great value & superior service!!!

Leisure Self

8/10

Excellent

12 Aug 2023

paul

it was a very good stay all i want from a hotel clean and friendly

Partner

10/10

Exceptional

06 Aug 2023

daniel

Everything was very good,nice hotel and nice people.Perfect location,close to City center and the beaches..supermarket nearby .

Leisure

8/10

Excellent

05 Aug 2023

John

not enough chairs in pool area, allowing people to put towels on chairs all day without being their,
Buffet breakfast repetitive.

8/10

Excellent

05 Jun 2023

Annette

Breakfast good. Nothing bad.

Leisure Friends

10/10

Exceptional

03 May 2023

Yaniriz

Staff were very helpful!

Leisure Family_with_children

6/10

Pleasant

30 Apr 2023

Hannah

The staff were attentive and helpful. The hotel is comfortable but dated.

Leisure Family_with_children

8/10

Excellent

14 Apr 2023

Asavari

nice spa and other facilities breakfast buffet was ok. good value for
cost

Leisure Family_with_children

10/10

Exceptional

11 Apr 2023

Christy

We had a fabulous few days stay. The property was very clean, staff and amenities were excellent. The breakfast selection was great and the hotel was the perfect location for a short stroll to the Old Town for evening diinng. Very happy.

Leisure Partner

10/10

Exceptional

28 Mar 2023

Angela

Good location for old town

Hotel was in a good location for the old town …. It was clean pool area was nice … check in was easy but could do with express check out …. Breakfast was nice

Partner

4/10

Poor

17 Mar 2023

Farshid

The moment i went in the room it smelt really bad and the cleaner was acting like there was nothing wrong. Then they gave me another room which was fine but phone didn’t work. The staff are nice and they have a great swimming pool and spa and location is great. But felt more like a 2/3 star hotel than 4

10/10

Exceptional

06 Mar 2023

Adilson

I highly recommend

10/10

Exceptional

05 Mar 2023

Ron

All good. Friendly staff. Dinner buffet a little expensive

Leisure Family

2/10

Poor

20 Feb 2023

Rakesh

Not worth it

It was dated building , with paint coming off and walls with crack inside rooms. Bath tub had sealant weathering away and yellowish all over. More like a 2 star if going by star rating . Their pool is not monitored by life guards and timing of gym and sauna is really unhelpful with it all being shut at 7 PM

Friends_and_family Family

6/10

Pleasant

14 Feb 2023

Christ'l

So-so stay

I don’t feel it merits a 4star rating. Lacking some amenities. Room floor could’ve been cleaner, very dusty. Hotel a bit far from old town, but got used to the walk. Front desk staff was helpful and friendly. Breakfast buffet was very good. Room was quiet except for when neighbors had tv too loud. Bed was a bit hard, but okay. Couldn’t use the Spa facilities, twice went down and it was full of children. 6 kids in the whirlpool, and lots of yelling and screaming. Spa should be for adults to relax in! Stayed in February, I imagine summer would be impossible. Wouldn’t stay here again.

Self

8/10

Excellent

15 Oct 2022

Verified traveler

Recent Trip

Check-in could have been better, pool view room good although noise from the bar under the pool view rooms was not helpful. Good location for the old town and enjoyed breakfast every morning.

Friends_and_family Friends

6/10

Pleasant

27 Sep 2022

Steven

Great swimming pool

Once we were allocated an acceptable room, our stay was excellent. The standard room was very comfortable with great views over the pool and sea into the distance. Pool itself was excellent but surrounding sunbeds not cleaned and many aspects of the hotel could do with updating.

Partner

6/10

Pleasant

31 Aug 2022

eoin

Lot of English tourists who were very noisy there. The room was clean but the shower rail was hanging off the wall. Wouldn’t recommend staying here if want a quiet hotel

Leisure Partner

8/10

Excellent

30 Aug 2022

Christopher

Shirt Family trip

Short stay for small family, very happy overall with the hotel, very clean, breakfast very good, little expensive for food and drink if not included but same all across the area. Good facilities all in all, would recommend and will most likely return.
One negative is no privacy on your balcony very close to next one and nothing between..

Friends_and_family Family

6/10

Pleasant

16 Aug 2022

Daniella

Location was fantastic but felt the hotel needs a refurbishment. Paid a lot of money for basic rooms with very little space to put clothes. We have stayed 5 years ago in this hotel but this time it just let us down a bit.

Leisure Family

8/10

Excellent

25 Jun 2022

Balendran

Excellent location. Close to the beach
Disabled bars in the toilet was cumbersome. Didn’t like it

Leisure Partner

6/10

Pleasant

15 Jun 2022

Jorge

Old hotel.
Single beds for a couple

Leisure Family

10/10

Exceptional

20 May 2022

Diane

A Pleasant Surprise!

This hotel was a very pleasant surprise. Great room with an amazing view. Staff are exceptional. Micael at the pool restaurant was kind and very informative about the area.

Partner

10/10

Exceptional

17 May 2022

Biser Vurov

Nice hotel and pleasant staff

Very good hotel, clean an good located.

Business

10/10

Exceptional

02 May 2022

Stacey

Great location

Great location for old town. Would recommend and stay again.

Partner

8/10

Excellent

12 Apr 2022

Alejandra

I enjoy staying in this hotel clean great location.

Leisure Family

8/10

Excellent

01 Mar 2022

Veronica

A very pleasant stay at this hotel for a long weekend. Staff were friendly and helpful, rooms although a bit dated were clean and very spacious and comfortable. We booked a pool view and were very happy to see that it also meant we got a sea view too. Lovely and clean outdoor pool area. Plenty of options at breakfast. A great food selection. Had a drink in the hotel bar, great cocktails too.
We did book a massage which was wonderful but wanted to use the indoor spa/pool area after. It was very busy and noisy with lots of families and there were no spare loungers or lockers in the changing rooms so we had to abandon our plans to relax by the pool. Other than that a faultless stay.

Leisure Friends

10/10

Exceptional

25 Oct 2021

jack

Man at check in with glasses on was super helpful. All staff friendly. Very good value for money hotel. Spa is fantasric, pool area really well looked after and location is fantastic. Also covid testing is 30 second walk from hotel should you need it. Great stay thankyou!!!

Leisure Friends

8/10

Excellent

09 Oct 2021

Shane

Lovely property in great location. Very friendly staff. Pool view rooms are a must as non pool view rooms overlook a busy road. Only bad point is Food in pool bar is not very nice

Leisure Family

8/10

Excellent

18 Oct 2020

JessicaL

I consider this a solid 3-star property by US standards, or compared to Lisbon and Porto. The hotel is clean and spacious, but it's simply too dated. The common areas and rooms are dim, which leaves you a feeling of being in a basement. The indoor pool was a treat for my children since we came in October and the outdoor pool was too cold. The staff was helpful and friendly. I had a lot of problems with the spotty WiFi and was stressing out since I had to work 2 days while I was there. The staff arranged to give me a mobile WiFI hot spot to save me. The location is great for Albuferia as it's across the street for restaurants, grocery stores and 12 minute walk to Old Town and the Strip.

Leisure Family

8/10

Excellent

21 Nov 2019

Verified traveler

Nice Hotel

Nice Hotel, good amenities.
In great location for old Town and the Strip area.
Charge extra for Room safe and to have balcony on quieter side overlooking pool.

Self

10/10

Exceptional

19 Nov 2019

Verified traveler

Liked the little train that went round town just outside hotel. Easy distance to walk. Hotel very nice

Leisure Friends

10/10

Exceptional

12 Nov 2019

Verified traveler

Great location lovely staff and clean as a whistle

Leisure Friends

10/10

Exceptional

02 Nov 2019

D.P.Jones

The suite room was very nice, with a wonderfull balcony, and two very nice rooms with ensuit bathrooms. Unfortunatly the double bed was very uncomfertable, but the two single beds was ok.

Leisure Family

8/10

Excellent

27 Oct 2019

David

Short sunny break

Buffet was very good but 20 euro but locals were paying alot less staff were friendly facilities were good the disabled access room was good

Friends_and_family Family

6/10

Pleasant

15 Oct 2019

JM

The property was basic and outdated. We could hear conversations in the hall at all hours and the walls were so thin, we could hear snoring in the next room every night.

On the positive side, breakfast was very good and the location was convenient.

Leisure Partner

8/10

Excellent

10 Oct 2019

Motony

Good location, clean, comfortable rooms, good breakfast.

Leisure Partner

6/10

Pleasant

21 Sep 2019

Jocko

Good location

3 star property not 4 star quality

Breakfast buffet is OK for most but becomes boring if you don’t eat a lot of carbs.

Leisure Friends

10/10

Exceptional

15 Sep 2019

Verified traveler

Lovely hotel. Very friendly and helpful staff. Great breakfast.

Leisure Partner

10/10

Exceptional

11 Sep 2019

Alan

ideal location to stay

very comfortable

Friends_and_family Family

6/10

Pleasant

05 Sep 2019

Beverly

Terrible wifi. Charging for safe is absurd. Hotel is on par with Holiday Inn in North America, fine for a place to stay, but no special touches.

Business

6/10

Pleasant

29 Aug 2019

Verified traveler

A very average hotel. Great location but everything else is just average. Rooms are quite small and tired looking. There are definitely not enough sunbeds to go around so unless you get to the pool before 8am, you won't get a decent spot. Entertainment was lack lustre and the breakfast was pretty boring and repetitive. We had a room that overlooked the main strip which meant that it was really noisy.

The pub is great though and the cleaners are fabulous.

Leisure Family_with_children

10/10

Exceptional

20 Aug 2019

Verified traveler

Everything you need for a great vacation is available at or near this hotel.
Spacious room, huge outdoor pool (indoor pool too), spa, fantastic buffet breakfast; walking distance to beaches and great restaurants.
We stayed in 5 different accommodations while exploring Portugal, and this hotel was definitely our favorite !! We hope we have the opportunity to return one day.

Leisure Partner

10/10

Exceptional

31 Jul 2019

Verified traveler

Friendly staff, great location for exploring Albufeira, clean pool and great service.

Leisure Partner

10/10

Exceptional

20 Jul 2019

Thomas

Perfect Getaway

Great location. Nice view from room.

Partner

10/10

Exceptional

20 Jul 2019

Verified traveler

Loved both swimming pool’s
Loved the room, The staff were very helpful and friendly
The food was amazing.
Loved the whole experience.. I’ll be back..

Leisure Family_with_children

10/10

Exceptional

14 Jul 2019

Verified traveler

Clean, great location. Bit noisy around the pool and outside the hotel

Leisure Partner

10/10

Exceptional

13 Jul 2019

Jake

Staff friendly and helpful, clean property with good activities. Bar downstairs is excellent! Rooms always clean

Leisure Partner

8/10

Excellent

11 Jul 2019

Verified traveler

Check in was efficient, room clean and spacious but a little tired, nice pool but more umbrellas and beds required. Good choice for breakfast but had to wait for hot food at times. Rooms at front of hotel can be noisy and have a view of main road pool view rooms have a much nicer view and would probably be much quieter. Dog and Duck bar is unusual and pleasant and reasonably priced for hotel bar. Good location about 10 to 15 minutes walk to beach and old town. Would like to thank the managment for providing us with bubbly and cake on the occasion of my birthday and also our annivesary, nice touch.

Leisure Partner

10/10

Exceptional

01 Jul 2019

Susan

Great Value in Albufeira

Amazing value for all the comforts one could wish for. Sparking clean everywhere. Staff are super friendly and eager to please. Ideal central location.

8/10

Excellent

24 Jun 2019

Verified traveler

Nice view from pool view room towards sea, hotel clean, staff helpful. Location good as near main road with buses and local road train.

Dining room dark and gloomy decor, food labelling could be improved. However, if you don't eat meat or shellfish you will be disappointed with choices for evening meal as only once in 4 nights was fresh fish offered which meant I had to eat cheese for protein with main meals.

Albufeira is a party place with both the Strip and old town being full of
bars and places to eat, however, avoid the Strip as many young visitors going there to drink excessively even during the day.

Leisure Family

2/10

Poor

19 Jun 2019

Niamh

NEVER AGAIN

Hotel was dirty, pool area was never cleaned, birds droppings all over the sun loungers. Maids cleaned rooms however floors were still dirty.
I got my handbag stolen at the breakfast area on the last day, not one member of staff helped looked for it. We were treated like criminals!

Partner

8/10

Excellent

18 Jun 2019

Verified traveler

It had everything you would need whilst on holiday. Food drink pool and spa. Was great.

Leisure Family

10/10

Exceptional

17 Jun 2019

Verified traveler

Centrally located, clean, friendly. Our 4th visit!

Leisure Friends

6/10

Pleasant

09 Jun 2019

Verified traveler

This hotel is nice with a great outdoor pool area and indoor pool. Rooms are spacious. The food for breakfast was poor. Also you had to queue to get a coffee or boiling water for tea at a machine. This meant by the time you got back to your breakfast it was cold. Also had to queue for the toaster and it was very slow. The only part of the breakfast which was lovely was the fresh fruit. Room wasn’t serviced until late afternoon which is not great if you want to come back to your room after lunch for a nap. Also when I rang reception to get an iron they said they couldn’t supply one and that we would need to go down the street to a laundromat to get a shirt ironed. Great location as it is walking distance to beach and old town.

Partner

10/10

Exceptional

03 Jun 2019

Verified traveler

Excellent choice!

Excellent hotel and staff. Great facilities and location. I wished there were more vegetarian options for dinner.

Family

10/10

Exceptional

03 Jun 2019

Verified traveler

Good location. Nice staff. Good food. Hotel a bit dated looking.

Leisure Friends

10/10

Exceptional

01 Jun 2019

Carol

Great stay with a group of friends

Traveled with a group of friends and had a great stay. The hotel staff were very friendly. Hotel was very clean and our room was. Would recommend staying at this hotel. Large selection at breakfast, the only downside was the food was not always hot.

Friends

10/10

Exceptional

24 May 2019

Verified traveler

The customer service was great.
We were really surprised and touched when a birthday surprise was delivered to our room for my mum's birthday.
Further to this, a print out of our shuttle service pick up time was delivered to our room without asking the hotel to do this.

Leisure Family

10/10

Exceptional

21 May 2019

Kevin

4 night stay

Hotel rooms are a little dated but it’s in a great location, has a great pool and the breakfast service is top notch.
Plus there’s the Dog n Duck bar that looks like a classic English pub with entertainment on most nights. Overall I’d give it 8.5 out of 10.

Family

10/10

Exceptional

17 May 2019

Verified traveler

Great location , lovely pool area and good staff. Would recommend

Leisure Friends

10/10

Exceptional

16 May 2019

Shauna

Lovely Hotel

The hotel location is perfect, nice walk to the beach. Area isn’t loud. Indoor and outdoor pool were lovely and clean. Staff were friendly.

Partner

6/10

Pleasant

12 May 2019

Joanne

Good location, basic amenities

Good location for beach, shops and transport.
Hotel needs updating throughout, old fashioned decor. Spa opening hours are ridiculous and inconvenient for early risers like myself although you can still access the very basic outdated gym. Jacuzzi room had cockroach in it and often cold water. Heated pool not heated although room was warm and cosy. Outside pool area nice but music annoying. Corridors leading to rooms very dark. Room and bathroom was a good size with a basic kitchen which again needs some serious updating. Breakfast okay with lots of options but same every day. Staff pleasant and helpful.
Not a 4 star rating (UK standards) in my opinion but as we spent most of our time in the outside pool area or at the beach it was okay.

Friends

10/10

Exceptional

11 May 2019

Kevin

Great hotel and location all bus routes stop in front of hotel and short walk to old town. Only complaint, safes should be included for free never been in a hotel where this is extra cost.

Partner

4/10

Poor

11 May 2019

Verified traveler

The cleanliness of the property was terrible. We had to move due the floors/windows being filthy and the room having an infestation of ants!

We were expecting so much more from this hotel but were greatly disappointed!

Will not be back.

Leisure Family