IG Nachosol Premium by Servatur (Adults Only)

Spain , Gran Canaria
Mogan, Veneguera, 3
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50 reviews shown

6/10

Pleasant

06 Jan 2026

Robert

The room was lovely needs TLC .the room above us kept moving table and chairs I don't know why? the balcony was great but the only set back were other people walking past quite a bit .I would like to thank the hotel for changing our room on the second day for my wife with the steps. last of all on the day we were leaving we booked a taxi with the hotel waited over an hour. Still no show with the axi in the end we had to walk to a taxi rank took over 2 hours for a 5 min drive to our next hotel. We did enjoy our 2 weeks there as the balcony was great .

8/10

Excellent

27 Feb 2023

Verified traveler

No frills but ticks the boxes

Basic apartment but provided everything we needed. Excellent power shower and double sinks were good.
We didn’t select a room with a terrace and didn’t miss it as went to beach each day - 30 minute steady pace walk away.
Lack of receptionist wasn’t ideal but was able to telephone number posted on wall and they sent someone over.
Rooftop pool area was clean and never had many people at it. Includes to Cabana type beds at no cost.
Location is around half way between sea level and very top. Hard to avoid in Puerto Rico.
Dino 5 mins walk away.
Would recommend for a basic, clean apartment.

Partner

10/10

Exceptional

12 Dec 2022

Esther

Fantastic hotel! Extremely friendly staff who couldn’t do enough for you

Partner

6/10

Pleasant

29 Aug 2019

robert

Not exactly “premium”

Check in is not very good - press buzzer and they sent a member if staff from Nachosol Atlantic who took 20 minutes to arrive. Check in is 2pm apartment hadn’t been cleaned at 2.30pm and had to wait.
The apartments are modern and comfortable, however, as no management are present the cleaners do very little, dirty floors, terrace not cleaned, beds rarely changed etc. The premium apartments do not have a private terrace and access to all apartments is via everyone else’s terrace so no privacy. Be aware the standard apartments have no outside space at all and are located on a stair case. It was very annoying as cleaners left bags of laundry and rubbish on terrace all day, the sticky mess made was never cleaned.
The pool area is peaceful and an amazing view but again it lacked cleanliness, bins not emptied and pool deck rarely cleaned as bird droppings remained fir several days.
The reception is not open nor manned onsite, they send someone over for checkin and it’s slow and tedious process.
This place could be so much better but lacked any “premium” features or quality of service and cleanliness.
Would not return as they are not offering a premium concept as is suggested.

Friends_and_family Friends

8/10

Excellent

06 Aug 2019

Verified traveler

At apartments next to no front desk and no english spoken have to call 9 reception at hotel nacohsol and not told no check in after 5 pm have to get a taxi to hotel then taxi back

Leisure Friends

10/10

Exceptional

16 Jun 2019

Verified traveler

Great stay

We had a great holiday and would return to these apartments

Partner

10/10

Exceptional

06 Jun 2019

Sharon

Boutique

The apartments: small ,very friendly place to stay. They Are cleaned every day .
Very spacious room with modern kitchen and shower room.and the view of the harbour was breathtaking !

Partner

6/10

Pleasant

06 May 2019

Verified traveler

The view from the room was amazing. There was not any staff at the property!

Leisure Partner

8/10

Excellent

16 Mar 2019

Eva

Amazing place to stay right near everything.. The only thing I’d say is double check which room you are paying for. The nicest have balcony’s and the picture on the room we booked had a balcony on it. We didn’t get a room with balcony which was a bit misleading. Apart from that everything was really clean and roof top pool amazing

Partner

10/10

Exceptional

15 Oct 2018

Sheila

Gem in Porto rica.

Fabulous stay here.such a beautiful apartment with stunning views.

Partner

10/10

Exceptional

03 Oct 2018

Loved it peaceful and very clean

Serene experience with wonderful views to watch sunrise

10/10

Exceptional

05 Apr 2018

Verified traveler

Wonderful experience, lovely apartments and complex, so peaceful and so relaxing. Lovely staff. Would definitely return.

Partner

10/10

Exceptional

21 Nov 2017

Fab modern apartments

Had a great stay here, staff great, rooms cleaned daily, short walk down hill to commercial or down stairs to beach, very modern & clean, had pool to ourselves most days, will definitely be back!

8/10

Excellent

27 Sep 2017

Verified traveler

Late summer break

We stayed for 5 nights in late September. The apartments are very clean and tastefully decorated, and the solarium/pool area is beautiful. There is a supermarket a couple of mins walk away for everything you need. The apartment is a 10-15 minute walk from Puerto Rico beach where there are loads of bars and restaurants. You can also walk along the coast to Amadores beach in about 30 mins. The bus station is nearby for day trips to Las Palmas, Puerto de Mogan, Maspalomas etc. The staff were good - a cleaner comes 5 days per week, and the receptionist was helpful when we needed a taxi booking.

There were a couple of small negatives - we paid extra for a "premium suite sea view" and although our apartment was on the sea-facing side of the building, we were in a corner plot that did not have an outdoor terrace seating area like some of the apartments. We enquired about this and were told we would need to pay more to upgrade to a room with a terrace - in fairness our booking never explicitly said there would be a terrace but we assumed it from the fact it said "sea view", so I think this should be made more clear. We felt the kitchen could have been better stocked. The quantities of utensils and cutlery were a bit minimal and there was nothing in the way of tea, coffee, washing up liquid etc. However this was our first time staying in apartment accommodation so maybe this is the standard.

In general though this is a great place to stay and we had a lovely time!

Partner

8/10

Excellent

12 Sep 2017

Close but not perfect

The whole place was spotless. The room couldn't have been cleaner. All the facilities were good and served or needs perfectly.

We used the place as a base and it's nice and central if you don't mind a bit of a hike down the hill and back up again.

The only niggle was that there was never anyone in reception. Apart from first thing on the Monday when we needed to check in, I didn't see anyone all the time we were there. It means you need to be pretty self sufficient if you want to find any information about anything like buses or trips, etc.

10/10

Exceptional

25 Jul 2017

BRENDAN

Beautiful apartments 10minute walk from the beach

Beautiful well equipped air conditioned apartments 10 minute down hill walk to beach and report centre 3euro taxi ride back, apartment and pool area very clean and staff very helpfull, really enjoyed our stay and would happily return.

8/10

Excellent

27 Sep 2016

Verified traveler

Newly refurbished apartments close to the beach

Lovely apartment, very clean and tidy and a great location. Close to the beach and a pool on site.

10/10

Exceptional

23 Jul 2016

Verified traveler

Fab 😊

Fantastic place, wonderful views and a lovely private pool for guests only. We only ever had to share the pool twice with another couple.
Lovely, clean and modern. Loved it

6/10

Pleasant

18 Jul 2016

Antonios

Thumbs up

The room was ok. Comfortable, quiet, clean, descent views, with all necessary amenities and friendly welcoming staff. Good value for money. One minus was finding parking space in that area during high season.

Partner

10/10

Exceptional

21 Apr 2016

Michelle

Great Adult Only Apartments

The apartments were great. Really modern, clean and spacious with a great view straight out to the beach. The kitchen facilities were everything we needed. Her only slight downside was the bed as it was 2 singles pushed together. Service was also great, reception was closed when we arrived but had really clear instruct via txt before we arrived which also included details of the bus to take from the airport (091, €6, c45 mins)
The neighbourhood is basic and the quality of restaurants is ok. There's a great bus service to neighbouring towns (Maspalomas much better restaurant and beach wise)
I would highly recommend the apartments if you're staying in the area

Partner

10/10

Exceptional

05 Oct 2015

James

Excellent

Excellent value for money, at least a 4 star standard. Facilities were great, staff and maids were great. Very quiet and peaceful. Would recommend to anybody looking for a peaceful and relaxing holiday

8/10

Excellent

06 Mar 2026

Oddvar

Stayed at Nachosol Premium.

4/10

Poor

30 Jan 2026

Torger

Kloakklukt. Varslet flere ganger uten at det ble bedre.

8/10

Excellent

25 Dec 2025

Jimi

Fin utsikt og fellesterrasse med basseng.
Hyggelig personale, når de var der.
Stille og rolig.

Friends_and_family Friends

6/10

Pleasant

09 Nov 2025

Trine

Meget slidte værelser, men fin beliggenhed

Partner

8/10

Excellent

01 Aug 2025

Thorsten

Die Unterkunft hatte unsere Bewertungen erfüllt und ist zweckmäßig. Die Lage ist okay, man hat einen schönen Ausblick auf die Bucht und Puerto Rico. Man muss sich nur bewusst sein, dass entweder viele Treppen oder Steigung an der Straße überwunden werden muss, um zu Fuß die Unterkunft zu erreichen. Dies war uns vom Anfang bewusst und es war ein tägliches Training :D Klimaanlage und Zimmersafe sind vorhanden. Würden nochmal wiederkommen.

Leisure Family

2/10

Poor

31 Jul 2025

Beatriz

El gran error de nuestra luna de miel

Lo único bueno, las vistas a la playa (pagando habitación con vistas).
Todo lo demás, fatal. Lo primero que nos piden es una fianza de 100€ de la cual no avisaban en la reserva. La ubicación horrible, en lo alto de una colina y siendo imposible aparcar. La limpieza muy muy justa, algunos cubiertos y platos tuvimos que fregarlos nosotros. Las sábanas y el colchón viejos. La terraza de la habitación por la cual pagamos un extra no es del todo privada, pasa todo el mundo por delante porque es continua con el resto de apartamentos. La gente se paraba allí a echarse fotos, incluidas las mujeres de la limpieza. Para el checkout no había nadie, tuvimos que llamar, nos dijeron que dejáramos la llave en la habitación y que nos teníamos que fiar de ellos a la hora de revisar la habitación y decidir si nos devolvían la fianza. Jamás volveré aquí.

Partner

4/10

Poor

26 Feb 2025

Angelika

Februari 25

Fint hotell men ligger avsides och svårt att ta sig till sttrand. Hotellet saknar hiss vilket innebär många trappor med ditt bagage. Vi fick rum längst ner trots att det inte var fullbelagt så väldigt tråkig utsikt.
Ingen restaurang eller bar.
Väldigt lyhört och du måste ta dig över de andra rummens terrass för att ta dig till rummen så ingen privacy.
Poolen var liten och kall trots att det stod att den skulle vara uppvärmd.
Väldigt begränsad bemanning och dåliga engelskkunskaper i receptionen.

Partner

10/10

Exceptional

10 Dec 2024

Kerstin

Topp beliggenhet

Hotellet ligger perfekt med flott utsikt. Veldig hyggelig personale. Gode senger. Ingen ting å utsette.

Partner

10/10

Exceptional

12 Jul 2024

Peter

Fed lejlighed med panoramaudsigt, men

Værelset var uden terrasse, men det var okay. Pænt og nydeligt alle steder, men receptionen var næsten usynlig.
Er ikke selv gangbesværet, men det skal man da heller ikke være. Stejl stigning over flere omgange op til lejligheden eller 350 trappetrin.
Elles et godt ophold.

Partner

8/10

Excellent

16 Feb 2024

Asgeir

Meget bra opphold.

Bassenget var kaldt ca, 20 grader nå i februar. Står at det blir oppvarmet av solceller men det virket som hadde liten effekt. I tillegg må du gå forbi andres terasse for å komme til din hvis du bor på midten. Din inngang til leiligheten er terrassedøren. Men utover det var det nydelig utsikt og fin leilighet. I tillegg var det supermarked 100 meter ned i gata.

Partner

10/10

Exceptional

19 Jan 2024

Louis

Dejligt sted kommer snart igen

Partner

10/10

Exceptional

29 Jan 2022

Kim

Perfect

Perfect apartment hotel. Friendly staff!!

Partner

6/10

Pleasant

23 Nov 2021

Verified traveler

Fina rum, många trappor

Ett hotell för dig med bra kondition. Det är ca 350 trappsteg upp från stranden till hotellet och sedan fyra våningar på hotellet utan hiss. Fräscha och moderna rum. Liten pool, ingen restaurang elller bar. Välj de översta två våningarna om du vill ha utsikt. Ej handikappvänligt.

Partner

6/10

Pleasant

23 Nov 2021

Maria

Välj lägenheterna högst upp

Fräscht och rent hotell med fin utsikt om man bor på våningarna höst upp. Undvik nedre plan, därifrån ser man bara grannens tak. Liten men fin pool, men lite tråkigt att hotellet inte har någon servering, varken mat eller dryck. Sköna sängar, stort badrum, funktionellt pentry och fin, egen terass. Många trappor, både upp till hotellet från stan och inne på hotellet. Ingen hiss.

Friends_and_family Friends

8/10

Excellent

20 Nov 2021

Louise

Fräscht hotell med dålig kommunikation

Själva hotellet i sig låg fint till. Dock var det ganska otillgängligt, både det hur det var beläget men också med väldigt många trappor. Vi fick nu lägenhet längst ner, vilket innebar att vi hade en betydligt sämre utsikt över ett tak med antenner - medan man högre upp hade bättre ut över havet. Lite av en besvikelse.

Rummet i sig var fräscht och hade det man behövde. Dock fungerade inte en sänglampa, vi sade detta till 'receptionisten' - men det blev inte fixat under hela vår vistelse.

Kommunikationen på detta hotell var inte bra, framför allt incheckningningen. När vi kom fram till hotellet så var där bara en låst port och väldigt knapphändig information, efter lite letande hittade vi en liten lapp, där det stod att receptionen var obemannad och att vi var tvungna att checka in på ett annat hotell. Som tur var, var taxin kvar, så vi fick packa in väskorna igen och åka runt. Väl där, pratade taxichauffören med receptionisten på det hotellet, och de sa 'nej det är öppet, jag ringer dem och säger att ni är där så öppnar dem'. Vi fick således åka tillbaka till vårt hotell igen, och då öppnades den låsta porten och det stod en kille där som hjälpte till med incheckningen till slut.

Det märkligaste var då att han sa att receptionen var öppen 24h (det var den inte) och i hotels appen att man skulle kontakta dem 72 timmar innan om man skulle checka in efter 17...Väldigt missvisande information då inget visade sig stämma. Poolen ser också mycket större ut på bild. /Lagom nöjd

Partner

8/10

Excellent

29 Oct 2021

John

Fint hotell med basseng, som ligger i et rolig område, nært til en liten butikk

Self

10/10

Exceptional

17 Aug 2021

Verified traveler

Lo único malos es que aoarcar por la zona es casi imposinble

Leisure Partner

10/10

Exceptional

30 Aug 2020

Hans Armando

Todo perfecto! Repetiría sin dudarlo.

Un lugar on bastante privacidad. Un descanso perfecto, un buen aire acondicionado, limpieza perfecta y todo impecable. Buen colchón aunque algo duro las primeras noches. Nos pusieron un edredón sin tener que pedirla, al decir que queríamos un par de sábanas extras para taparnos. Buena comunicación con los empleados, desde la reserva, recepción donde recoger las llaves y el personal de limpieza. Volvería sin dudarlo!

Partner

10/10

Exceptional

14 Aug 2020

Tommy Andre

Amazing!

Beautiful room, pool and view!

Partner

8/10

Excellent

08 Jan 2020

Verified traveler

Andra gången på Nachosol. Vi valde det igen pga den fantastiska utsikten och läget. Dock fick vi denna gång. vänta över en timma på att få checka in även om vi meddelat vilket tid vi skulle anlända till hotellet. Dessutom var golvet i rummet smutsigt och glasen var slarvigt diskade. Överlag hade vi en bra vistelse. Personalen kan ingen engleska men försöker ändå hjälpa till så gott de kan!

Partner

6/10

Pleasant

25 May 2019

John

Dårlig renhold, resepsjon, hva er det ????? Kommer når det passer ansatte ikke gjester

Partner

8/10

Excellent

31 Mar 2019

Cecilia

Rent och snyggt

Rent och snyggt hotell.
Läget på hotellet gör att man har en fantastik utsikt men det är extremt jobbigt att ta sig upp till hotellet från ex.vis stranden eller stan.

10/10

Exceptional

24 Mar 2019

Verified traveler

Flott beliggenhet. Flott terrasse og swimmingpool. Kjempeutsikt. Mange fasiliteter i spaseravstand.
Negativt: Dårlig resepsjonstjeneste.

Partner

10/10

Exceptional

14 Mar 2019

Verified traveler

nice apartment, quiet, nice swimming pool and terase, early morning sun, and not so far away from the beach.
I will come back again :)

Leisure Friends

10/10

Exceptional

24 Jan 2019

Verified traveler

Kommer tilbake hit.

Veldig fin utsikt og fine romslige rom.

8/10

Excellent

12 Jan 2019

Affe

Avkopplande lyxigt

Jättefint hotell med alla bekvämligheter. Mycket sköna sängar. Trevligt bemötande. Kan rekommenderas.

Partner

10/10

Exceptional

11 Jan 2019

Verified traveler

Läget var +++++. Snyggt hotell med underbar terrass! Rummen var fina, vi hade otur och fick utan terrass (finns 2 rum utan). Det gjorde inte så mycket eftersom vi enkelt kunde gå upp på gemensamma terrassen men om du ska bo på detta hotell, rekommenderas MED privat terrass. Städningen var sådär, sängen bäddades fint och disken togs om hand men golvet verkade inte bli sopat på hela veckan.. Tvål/schampo (små flaskor) fylldes inte på så vi fick tillslut fråga efter mer. Men bortsett detta är vi väldigt nöjda!! Begränsade öppettider i reception och personal pratade inte mycket engelska men dem var trevliga :)

Friends_and_family Partner

10/10

Exceptional

08 Jan 2019

Sebastian

Lungt och skönt!

Rent, fint, ganska nytt, lugnt. Reception är inte bemannad hela tiden.

6/10

Pleasant

07 Jan 2019

Marianne

Reception ikke eksisterende

Receptionen var nærmest ikke eksisterende. når man var heldig at få kontakt til nogen, snakkede og forstod de ikke engelsk. Giver udfordringer når man skal tjekke ud mv.

Partner