Name: Servatur Altamar
Address: De La Cornisa, 21, Puerto Rico De Gran Canaria, 35130, ES

Servatur Altamar

Gran Canaria · Spain

50 reviews shown

8/10

Excellent

12 May 2026

Selena

Lovely spacious rooms … big balcony with sea views … the staff were all very friendly .. 2 lovely pools

Partner

6/10

Pleasant

23 Apr 2026

David

Horrible location like benidorm.

Great views.

Dont be conned by superior rooms at twice the price they are all basic just expensive ones higher up hill.

Would never stay again, terrible location, noisy hotels opposite. Package holiday hell.

Self

8/10

Excellent

18 Nov 2025

Nicole

Lovely ocean view from room. The lift on site didn't seem that reliable, so opted for the stairs! Nice little shop on site to get the basics from.

Partner

6/10

Pleasant

14 Aug 2025

Christopher

Only had one night here, wouldn’t have stayed any longer

Leisure

10/10

Exceptional

27 Jul 2025

Risto

Awesome view, really good food. Needed a taxi to go to the beach

Leisure Family

8/10

Excellent

17 Jul 2025

Harpinder

Great Hotel For The Price

Overall, value for your stay is great.
It is a 3star hotel and thats where it is.
Food was fine, snacks were great for the kids. All inclusive drinks are also good. Service is impeccable.
Only con i had was the rooms could be cleaner and more updated, but wasnt the biggest problem as the pros outweighed this small issue.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

Said

Everything was very good

Leisure Family

10/10

Exceptional

16 Jun 2025

Debbie

Fabulous apartments with great views

Leisure Partner

10/10

Exceptional

02 Jun 2025

Margaret Karen

Beautiful clean.room large balcony stunning views.

Leisure Partner

8/10

Excellent

29 May 2025

Carys

Lovely

Partner

10/10

Exceptional

25 Apr 2025

Leah

Happy customer

Wonderful stay, the apartment was lovely, well equipped and spacious. The view from the balcony was out of this world. Would definitely return

Friends_and_family Friends

8/10

Excellent

25 Feb 2025

Nicole

Value for money

We had a nice stay, we went in January so there were a lot of retired guests around. For the price it was worth it (compared to the neighbouring hotels which were more expensive) but our room waa directly under the dining room so there was always noise when they moved the chairs around. Other than that the service was very friendly and there is a spar conveniently located in the hotel.

Partner

10/10

Exceptional

30 Apr 2024

Emma

We only wanted a little 5 night break, we normally do book all inclusive but decided self catering as only there for a short time, we arrived midday and our room was ready and what a suprise we had, over looking the pool, lovely big balcony with sunbeds to relax on if not wanting to go to the pool, the apartment itself was lovely and bright, 1 bedroom and bathroom and a sofa bed ( that was the only let down) it was rock solid unfortunately, this could easily be fixed with a topper that they use on the beds to make it more comfortable. The grounds of the hotel was lovely, entertainment was plenty, bingo and happy hour at the same time was a must!! We can’t comment on the food as we was self catering, we ate in the europa centre and down at the commercial centre where you do need a taxi, we chose to walk one night but the pavements were very sloppy so you really need to be careful, we found the walk down to Amadores beach was easier and was able to walk in the road, got to the bottom and then did the costal walk which was a lovely 60 mins sounds a lot but it was a lovely walk…We didn’t want our short break to end, but for what we paid we was really pleased with this hotel! We would recommend and ourselves are already wanting to come back! Hopefully soon! Thanks Altamar for a fantastic 5 nights! Wished it was longer!!! See you again!!

Leisure Family

10/10

Exceptional

06 Jun 2022

John

March break

First time at that area of Gran Canaria and very pleased we stayed at this hotel. All rooms appear to have the same excellent view and generous veranda with loungers, chairs and table. Rooms were lovely with living space and bedroom both with sliding doors onto the veranda and the room was well-equipped for any occasions of self-catering needs. Both areas with ceiling fans and windows for cooling off. With a shop on site, this made everything very easy.
Hotel facilities were very enjoyable and we made use of the two pools, restaurant and entertainment. The site is high above the option of two beach areas that are both easily accessible via foot if you for the fitter and by regular free bus service should you require this. Ample taxis for direct and instant transport too.
Altogether a very enjoyable stay and would definitely go back with confidence.

Partner

10/10

Exceptional

29 Jan 2022

Robert

Altamar 2022

lovely stay well kept hotel awesome views

Partner

10/10

Exceptional

26 Sep 2021

Dorota

Great hotel, they care about cleanliness, the service is nice and helpful. Rooms cleaned daily, beach closest to Playa Amadores 15 minutes on foot, taxi cost 2.5 - 3 euro. The view from the hotel is captivating, each has a balcony overlooking the sea and deckchairs on the balcony, for me it is a big plus. There is a hairdresser, nail styling and massage services on site. We will remember our stay at this hotel. Delicious food.

Leisure Family

10/10

Exceptional

08 Aug 2021

Marie

Hotel Altamar

Absolutely brilliant we were only booked for ten days but stayed on for another four. Beds so comfy the whole of the apartment fantastic and the view fantastic.

Friends_and_family Family

10/10

Exceptional

04 Aug 2021

Verified traveler

Great hotel, stayed many a time. Would had thought with Covid the cleaning would had been slightly better - in our week stay our apartment wasn’t mopped once, lift handles and doors marked should really be cleaned several times during the day. Didn’t see much cleaning of the communal areas tbh either.

Leisure Partner

8/10

Excellent

17 Feb 2020

Verified traveler

The sea view and large balcony was great! Did not like the steps

Leisure Partner

8/10

Excellent

12 Jan 2020

Verified traveler

Beautiful sunny big terrace, lovely pool area , kitchen you could make dinner in ! Lift a bit of a pain , but not a problem .

Leisure Partner

8/10

Excellent

28 Sep 2019

Verified traveler

Good location and extra few. One minus it is the lift.

Leisure Partner

2/10

Poor

05 Sep 2019

Verified traveler

We were a family of 3 and were provided with only 2 single duvets/ blankets, despite of requesting multiple times at the hotel reception.

The rooms are not cleaned daily.
The balcony was not even cleaned even once for our stay of 1 week.

The lift is terrible and not maintained well. Sometimes it just decides by itself to go in reverse direction. If we have to got to 8th floor from 1st floor... The lift will go from 1st floor to 6th floor and then again to 1st floor and then to 8th floor.... and it is very slow. So factor in atleast 10-15 mins extra every day.

The hotel tells you about the free parking... but it is never available. We had to park our car away everyday, at least 15 -20 mins walk from hotel.

Beach is far away as well. takes atleast 20-30 mins, with kids walk from top of hill to down and walking back, depends on how much energy is left in you. Factor in the cost of taxi for your commute.

Leisure Family

10/10

Exceptional

15 Aug 2019

Verified traveler

This is the third time we've stayed at the Altamar. We love the convenience of having all you need on your balcony - 2 sunbeds, table, chairs and parasol so no need to stray far!

Leisure Partner

8/10

Excellent

18 Jul 2019

Ann Hendy

Super holiday.

What a view! An amazing scene from our apartment. Very clean and comfortable. As we were on floor1 it was a long way to level 6 and often the lift was full and sometimes not working, it is not a place for anyone with walking problems. All facilities good so overall we had a wonderful holiday at the Altamar.

Partner

10/10

Exceptional

13 Jul 2019

Love this property. Spectacular views, exceptionally clean apartments, friendly staff (loved Hernandez) and a fabulous entertainment crew (Gazza, Pressana, etc). Highly recommend!

Leisure Family_with_children

8/10

Excellent

03 Jul 2019

Verified traveler

food selection was excellent,entertainment group very good,facilities very good,no complaints about anything,would recommend resort to all.

Leisure Family

10/10

Exceptional

11 Oct 2017

sue

Very quiet

Love this hotel , going again on 28th December for 3 weeks. Love the large balcony and it's very quiet at night. Went to a club room this time and it was worth the little extra. Definitely recommend the Altamar.

8/10

Excellent

04 Oct 2017

Radu

Great hotel with a nice view\n

Du the high hill that the hotel is located is well recomended if you have a rented car or using the taxi unless you enjoy a good hiking trip. If you planning to spend the day in your room it might be affected due the missing of AC but during the night is ok.
Breakfast was great, plenty choises and seats. Dinner I haven't got it but as per the impression of different customers was kind of boring- same selections.
During the morning due the several contracters working in the next bilding fonding a parking lot was a challendge
Every night the entreteiment washood.
The cleaniliness of the rooms and the public spaces was great.

6/10

Pleasant

09 Oct 2015

Mike

Good base for the south of the island

Need to be reasonable fit as Hotel is at a top of a hill. If making your own way to the hotel by car it is not very easy to find my sat nav would not find the road or hotel. Spend a lot of time waiting for the lift 400 plus rooms and only 2 lifts but there always a sea view to look at. A welcome pack would be good if self catering even if there was a charge.

Partner

8/10

Excellent

29 Aug 2015

Anne

Good location and decent on-site facilities

The Altamar is conveniently located close to Amadores beach and the Europa Centre, with its array of bars, shops and restaurants.

The on-site Spar is handy and there is free internet access in the lobby area during the day. Personally, I think it is silly not to extend this service to the bar and restaurant area, as people would be inclined to spend while surfing the net etc.

Had one meal in the restaurant and we weren't impressed so dined out for the rest of our stay.

There was poolside entertainment for the little ones and something on each night.

Staff around the hotel were friendly, which is always a bonus.

6/10

Pleasant

27 Jun 2015

Verified traveler

Adequate place to stay

It was a decent stay but nothing to get excited about. The location at the top of the hill gives you some great views. The kitchen is adequate for cooking. The free wifi in the lobby is borderline useless. You essentially have dialup speeds if it even works at all. Our water went out once with no explanation. Overall, it was fine for the low price we paid.

Partner

8/10

Excellent

13 May 2015

Mariposa

The hotel is situated at the top of a very steep slope, in front of the ocean, so all the rooms have sea view,but to reach the beach you need to have a car,or you prepare yourself to a very long walk of about 15 minutes.The problem will be when you need to go back up to the hotel! But if you enjoy walking is nice the view!the room was good, quiet big double bedroom apartment, with patio ocean front. There are 2 swimming pool very quiet, that for whom cannot or don't want to reach Amadores beach are a very good alternative. The restaurant is buffet style, but very much orientated on English
taste. I didn't find it particularly good, apart from a couple of dinner.Definitely English guest are the majority (good 90%) and even the evening entertainment is orientated towards this type of guests. The reception staff and the floor staff have been very nice. Definitely suggested!

10/10

Exceptional

12 Jul 2026

Mykhailo

This was our second consecutive year staying at this hotel, and once again it exceeded all our expectations. The breathtaking ocean views are simply unmatched—it’s hard to imagine a more beautiful location.

The service is outstanding, and every member of the staff is genuinely friendly, professional, and always ready to help. The spacious two-bedroom suites are very comfortable and come with a fully equipped kitchen, which is a great option if you don’t choose the all-inclusive package. However, the food is so delicious and varied that we never felt the need to cook ourselves.

The only small disappointment this year was the food selection. Compared to last year, there were noticeably fewer seafood dishes. Lunch almost always included rice, while last year we enjoyed shrimp, mussels, squid, octopus, and other seafood almost every day.

One thing to keep in mind is that the hotel is located on a hill. However, this wasn’t an issue for us at all, as taxis are easy to get and reasonably priced, making it well worth the convenience.

Overall, this is an exceptional hotel that we would happily return to again and again. Highly recommended!

Family_with_children

8/10

Excellent

10 Jul 2026

Eva

Fantastic vieuw , large terrace, nice pools.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Frank

Elendig service i resepsjonen. Greit rom, men heis i ustand. Overbefolket bassengområde og urent vann i bassenget.

Partner

6/10

Pleasant

14 May 2026

Ingrid Elise Edvardsen

Ikke super rent, men rent nok. Veldig skuffende gym. Fint bassengområde

10/10

Exceptional

29 Apr 2026

Bruno

Petit appartement vue mer super, personnel très gentil
Bon Petit déjeuner

Partner

8/10

Excellent

04 Apr 2026

Jan Terje

8/10

Excellent

20 Mar 2026

Ann

Rummen var okej, restaurangen var jättefin & personalen på hotellet var fantastiska, väldig gulliga och hjälpsamma för oss som familj med små barn!
Uppvärmda pooler och även bra personal som höll i aktiviteter för stora och små!

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Lina

Vacker utsikt från hotellet. Man behövde ta taxi överallt. Hissen va otroligt långsam men hade åkt tillbaka!

Partner

8/10

Excellent

20 Feb 2026

Lars

Bra lägenhetshotell, rekomenderas att ha bil.

Friends_and_family Family

6/10

Pleasant

18 Jan 2026

Svein Eirik

Partner

6/10

Pleasant

10 Dec 2025

Thomas

Rent och fräscht. Härlig utsikt. Ok frukost och lunch men typisk all inclusive känsla. Många trappor och lite väntetid på hissen. Ok gym och trevlig personal.

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Lennart

Hotell servatur altamar

Rent och snyggt, havsutsikt kanon, restaurangen får toppbetyg, rekommenderar detta hotell

10/10

Exceptional

01 Sep 2025

Wolfgang

Wir waren leider nur eine Nacht im Hotel. Es war alles sehr entspannt.

10/10

Exceptional

14 Aug 2025

Christophe

Tres belle endroits mais dommage en pleinne saison je comprend que le menage soit fait rapidement mais il faudrait y faire un peu p’us attention les appartement son sale

Partner

10/10

Exceptional

10 Aug 2025

Oksana

Wir haben unseren Urlaub in diesem Hotel mit unseren beiden Kindern (8 und 10 Jahre alt) verbracht und waren rundum begeistert. Auf dem Hotelgelände gibt es zwei wunderschöne Pools – einer davon ist perfekt für Kinder geeignet und verfügt sogar über einen kleinen Bereich für Kleinkinder. Es gibt ausreichend Liegen, und selbst wenn diese belegt sind, werden im Laufe des Tages immer wieder Plätze frei.

Das Hotel liegt am Hang, und aus allen Zimmern hat man einen atemberaubenden Blick auf den Ozean – für mich persönlich ein unschätzbarer Pluspunkt. Zum Strand sind wir mit dem Taxi gefahren (nur ca. 5 Minuten, Kosten 4–6 €). Zu Fuß wäre es zwar möglich, aber mit Kindern recht anstrengend – hier entscheidet natürlich jeder selbst.

Ein besonderes Lob verdient das Restaurant: Der Küchenchef kocht einfach fantastisch! Täglich gibt es eine große Auswahl an Fleisch, Meeresfrüchten und vielen anderen Köstlichkeiten. Tagsüber werden zudem Snacks angeboten, sodass man wirklich keine Minute hungrig bleibt. Auch die Getränke und Cocktails waren sehr lecker. Das Personal war stets freundlich und zuvorkommend.

In allen Zimmern gibt es Klimaanlagen, was sehr angenehm ist. Außerdem steht eine Küche zur Verfügung, die wir aufgrund der All-inclusive-Verpflegung nicht genutzt haben. Es gibt Panoramaufzüge mit schönem Ausblick – wir hatten damit keinerlei Probleme.

Vielleicht gab es auch ein paar kleine Minuspunkte, aber darüber möchte ich gar nicht schreiben, denn insgesamt war mein Eindruck 1

Leisure Family

10/10

Exceptional

14 Apr 2025

Thomas

klart godkännande

Trevlig personal, härlig utsikt, bra poolområde lite sisådär buffet.

Friends_and_family Family

10/10

Exceptional

16 Feb 2025

Jens

Fint ophold. Lækker terrasse/altan

Friends_and_family Family

10/10

Exceptional

02 Jun 2022

BERNARD

le plus la grande terrasse, de l'appartement, avec une superbe vue sur la mer, assez bien ensoleillée jusqu'à 19h environ (en mai), le fait qu'il y ait 2 piscines, dont une, plus réservée pour les familles avec enfants
Le moins c'est le bruit raisonnable, dû aux travaux de l'hotel en face qui est en rénovation, mais surtout le parking clientèle, gros point noir !

Leisure Partner