Gloria Palace Amadores Thalasso & Hotel

Spain , Gran Canaria
AMADORES, Calle La Palma, 2
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Lisa

We were sadly disappointed with part of this stay. We travel frequently with Airbnb & Hotels.com. I return to Hotels because normally, we are very pleased. This was not one of those times. Our check-in was very long. We had to hand over passports a few times for they couldn’t find our reservation. We asked for hotel restaurant for some lunch. The gal who helped us check in wasn’t informed that there was indeed a spot we could have more than chips, snacks, as she said.
Our room was beautiful with ocean views. Bathroom sink was clogged. I asked twice for it to be fixed. When our room was cleaned they took the dirty towels but forgot to replace them. The hotel info says mini bar in room. There is not one.
The service & breakfast buffet is incredible all around. We had a barbecue Dinner one night which was very nice. Staff very helpful & kind.
Pool was magnificent. Swam every day. The dinner shows were amazing! Flamenco Dancers were incredible!
The vibe is cruise like. The guests were either with young ones or 60+.
Overall we wouldn’t return. But, we had a wonderful time overall. The nearby beaches and boat days are a must! They gave us a late check out for our troubles.

Partner

10/10

Exceptional

06 Mar 2026

Stephen

Very clean hotel, friendly staff, great service, took the all inclusive package & would highly recommend

10/10

Exceptional

16 Feb 2026

Thomas

All good had a lovely time.

Only thing I didn’t

10/10

Exceptional

21 Sep 2025

Jonathan

Excellent hotel, second time here. Fantastic facilities, view from the Pool is amazing! Food fantastic, room modern and clean, staff are great and work very hard! Room cleaned daily. Glass lift from hotel down to Puerto Rico harbour and amadores beach is fab! Really recommend this hotel.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Geraldine Mary

Loved the Thalasso spa and the very helpful and friendly staff

10/10

Exceptional

01 Jun 2025

Jadranka

10/10

8/10

Excellent

25 May 2025

Emilie

The floors of the room was super dirty. On second day had to call reception to get it cleaned then saw the guy do it and for a large room he just put the mop in the bucket once and cleaned the entire room without repotting the mop in the bucket which explains it. Nice facilities for children, close to angry bird park, at dinner you have to pay for water and you also have to pay to use the safe which is ridiculous. But nice view, great pool, great activities for children. The sea room view are great.

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

Leslie

Always able to get a sunbed. The hotel is so convenient for the coastal walk into Amadores. We were half board and enjoyed the food. Lots of variety each night.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Mary

We loved our stay here. We had a fabulous room and time in the Thalasso pool.
It would have been even better if - our bed had 8 legs instead of 7. As crazy as this sounds, it was 2 single beds pushed together, one deliberately with 3 legs which meant dependant on where you sat on that bed, there was always a leg off the floor, so when you moved, the legs were hitting the floor in turn.
Under the bed was cleaned of dust.
The jacuzzi had been scrubbed.

Leisure Partner

10/10

Exceptional

30 Mar 2025

Seitha

Great resort, staff where brilliant, highly recommended (but don’t forget to bring your own iron 🙃)

Leisure Family

10/10

Exceptional

16 Mar 2025

Diane

Lovely eighth stay here!! Room in block 4 level 3 had great sea views. Good excellent of food throughout the day. Puerto Rico is an easy walk along the front .

Leisure

10/10

Exceptional

04 Feb 2025

Simon

Return visit to a wonderful hotel with 2 gr8 pools

Return visit to a wonderful hotel with two great pools overlooking the ocean.

Partner

10/10

Exceptional

26 Dec 2024

Hannah

SO clean, attentive staff, breakfast could be a little better but standard for a hotel this busy!

Business_and_leisure Self

10/10

Exceptional

06 Nov 2024

Sergiu

Friends_and_family Family

8/10

Excellent

12 Oct 2024

Savas

Nice place to stay .

Leisure Partner

10/10

Exceptional

27 Apr 2024

Paul

Lovely hotel

Lovely hotel. Great position, lovely pools friendly staff and good food.

Partner

8/10

Excellent

12 Apr 2024

Martha

Beautiful hotels with amazing views

Lovely hotel with amazing views and friendly staff. This was a return visit and seen improvements from previous times, and will come back. Some offerings could be improved - body lotion and conditioner in the rooms, as well better hairdryers. I would also suggest some bed toppers for the extensible couch and some scheme to incentives guest to reuse towels for more than one day in a bid to become more ecofriendly, as well as more selective rubbish collection.

Friends_and_family Family

8/10

Excellent

05 Feb 2024

Verified traveler

Be aware

Unfortunately my husband ended up in hospital, we came out with 6 friends and four of us had food poisoning, my husband is 74 and has heart problems, we have had to extend our stay and alter our flights by 2 days, he ended up with a severe urine infection due to being dehydrated,
We have stayed here before but we won’t be returning.

Partner

4/10

Poor

06 Jan 2024

Jessica

The hotel itself was nice, we liked the pool area and cleaning/restaurant staff were excellent.
However the reception staff let the hotel down.
At check in we were told if we didn’t like our room we could change in the morning, we found this strange as if the man at reception knew we were being placed in the wrong room. For context we booked a double sea room 8 months in advance.
We were put in to a dirty small dark room looking into reception. We requested to be swapped the following morning and were told there are no rooms left and we could return the next day.

I sent an email to management and I was told there was a room available on the system. So we were lied to at reception. The room was nicer as it’s what we booked. We were woken up at 8am every morning from screaming and shouting and people running up and down the hall. The dining room was chaos every morning.
Towards the end of our holiday we went to reception to enquire about a late check out and we were told this wouldn’t be a problem and the lady took our details and told us to return the morning of checkout.We returned and we were told they needed the room back and couldn’t give us another room but they had a booking system for a 15 min courtesy room we could use to get changed in if we requested a specific time at checkout.When we checked out we asked to book a slot for the room and surprise no room was available.Raquel was very rude and brushed us off when we told her her colleague told us this. All lies….

Leisure Partner

10/10

Exceptional

06 Jan 2024

Tara

What an amazing hotel!! Staff were extremely friendly and hospitable, every room has the most beautiful sea view. The food was plentiful, of an excellent quality and a good variety of options. A short walk to the nearest town where there were lots of shops/restaurants. Only 25 mins from the airport too.
Faultless!!

Leisure Family

6/10

Pleasant

13 Dec 2023

It is overall a very lovely hotel and a good place to stay. Unfortunately the hotel staff and housekeeping don’t pay attention to do not disturb signs and entered my room several times when I didn’t want to be bothered. This wasn’t taken seriously by reception staff either. There seems to be an issue with the water supply in the mornings, maybe down to demand but it kept running at low pressure, cold and even stopping completely during a shower. The breakfast buffet was rather boring, but that seems standard for many hotels. Great location and easy access to both Peurto Rico and Amadores as well as the commercial centre if you’ve got the fitness to walk up the hill.

Leisure Self

10/10

Exceptional

12 Dec 2023

david

The bedrooms are very spacious and the sea views excellent, though the bathroom arrangements may not be to everyone’s taste as has been commented upon by other guests. It’s all very open plan! The restaurant buffet is very extensive and well presented. For the price we paid it was excellent value for money.

Leisure Partner

10/10

Exceptional

07 Nov 2023

Mervyn

Overall good value for money, staff friendly and food good. However the hotel is beginning to look a bit tired and needs some renovating.

Leisure Family

10/10

Exceptional

01 Nov 2023

Roberto

Amazing place to relax as always

We had a long needed sun break and decided to go to the Gloria Palace Amadores, if you want to chill, relax, and just enjoy a peaceful holiday in the sun this is the place to go.
Amazing infinity pools (yes 2 of them!), sunbeds are plentiful, food is amazing given the amount of choices, service and cleanliness is excellent.

Partner

8/10

Excellent

27 Jun 2023

Donald

Nice relaxing hotel with good facilities

6/10

Pleasant

03 Jun 2023

Eimear

Needs a few tweeks

The hotel is a little dated but bedrooms & bathrooms are nice - few issues while there with all the public toilets not flushing or no water in the taps. Personally i liked breakfast & luch but found it difficult to get stuff at dinner. Cocktails were appalling- entertainment not great either, kids entertainment could be better.pools & views are excellent. I didn't like the area - a lot of usual tatty shops but i think theres a good shopping center a taxi drive away. All of our party of 12 had to move rooms for 1 reason or another eg no adjoining room given even though it was requested as the other room was for an extra child! Were ok about moving people but a waste of most of the day for the traveller. Lifts were plentiful but a bit confusing as there were 4 blocks. Spa very good - facials dear & said it's for one and half hour - it wasn't- mask on & left for at least 25 mins - overall 1hr 10 mins but the beautician was very good - massages were very cheap & great. Dont think I'd go back. Cant add pics as problem with your site

Partner

10/10

Exceptional

15 Apr 2023

Dave

Great food. Clean hotel. Lifts were unreliable.

Leisure Family

10/10

Exceptional

26 Mar 2023

Diane

Excellent hotel and surrounding area. High quality food and wide choice.
Not keen on the open plan bathroom though ...
Will be visiting this hotel again!

Leisure Partner

8/10

Excellent

06 Mar 2023

Phillip

Good location, within walking distance of Shopping Centre restaurants and beach. Room had private balcony, not overlooked, which caught the sun.
Property had been refurbished and upgraded.
Lots of seating ares if you don't want to be in your room.

Leisure Partner

10/10

Exceptional

28 Feb 2023

ANTHONY

Gloria Palace Amadores Thalasso & Hotel

GOOD HOTEL, COMFORTABLE AND KEPT CLEAN ROOMS. GOOD SELECTION OF FOOD BREAKFAST AND IN THE EVENING.

Self

8/10

Excellent

08 Feb 2023

john

hotel and staff were great. Only complaint was towels on the sunbeds and people would not arrive to use them until the afternoon..Same thing on the comfy chairs around the pool bar.

Partner

10/10

Exceptional

08 Feb 2023

Tom

Great hotel

Great hotel and facilities. Well located. Great variety of food at buffet breakfast and dinner.

Partner

10/10

Exceptional

16 Jan 2023

Sergey

Although we were in this hotel for the first time, this place and the hotel are well known to us. That's why we chose this hotel this time. The main thing here, of course, is the beautiful ocean views from the room, as well as from any frontal points. The location is convenient. Although we arrived in a rented car at night, we arrived easily. At the reception they issued quickly. The hotel has a 4-level parking built into the rock. There are enough places. The rest is traditional for such hotels, a large room with daily cleaning, internet, a large balcony, meals in a restaurant. We took 2 times a day, that's enough. Within walking distance are two famous beaches, for an amateur.
Usually in such hotels for dinner give a menu for drinks. It can be recommended in this case as well.

Leisure Family

10/10

Exceptional

25 Dec 2022

Bhaskar

Amazing setting, great views from the resort as well as rooms. The infinity pool is the best. There are two close by beaches that are in walking distance and are nice walk from the hotel.

Leisure Family

8/10

Excellent

14 Nov 2022

LAUREN

Relaxing week

Hotel was beautiful and views are amazing, if you are a young couple the entertainment is a little dated, only thing letting the hotel down

Friends_and_family Friends

10/10

Exceptional

11 Nov 2022

Nigel

Yet another great hotels.com find Recommended

Great hotel, fantastic location.
Clean. Food was outstanding, one issue noticed was waiting staff were obviously pushed to clear tables and reset, management had to come out and refresh juice machine. Coffee cups and glasses were missing a couple of times. Staff were excellent, food great maybe a training \ control issue.
This is a big hotel, 4 blocks spaced out, took a day or two to learn the layout. Wife enjoyed it the fashion shows, evening entertainment varied. Peurto Rico 300m walk away with some great restaurant. Room was spacious and cleaned daily, by Sandra who always had a smile. View from balcony was lovely. All in all a great hotel, staff, food, location Airport transfer was cheaper than I could find by other means and was perfect service

Thank you
Gloria Palace Amadores Thalasso & Hotel
You made our stay special

Partner

10/10

Exceptional

02 Aug 2022

Manjunath

Gloria palace thalasso review

Fantastic holidays with a Gloria palace , staff were fantastic and all inclusive deals is great . Food was fanatic with fresh local produce and sea food , great pools and facilities in-house , definitely recommend for a family holiday

Friends_and_family Family

8/10

Excellent

17 Jun 2022

Anthony

The hotel is in a beautiful setting, with views over the ocean. My room was very comfortable, clean and well kept, as was the rest of the hotel. Reception staff and room cleaners were very polite and professional.

On the less favourable side, I found the food at breakfast a bit bland. I also ordered a burger from the snack bar which I didn't eat, as it was badly undercooked.

The hotel is very much for couples and large family groups - which from what I saw, seemed to be true of the whole of Gran Canaria.

Leisure Self

10/10

Exceptional

17 Jun 2022

Kay

Excellent facilities. Great location, all amenities were easily accessible, close to beach and easy walking distance to centre.
Only grumble is that half board, evening meal excluded drinks, not even water provided.

Leisure Partner

10/10

Exceptional

24 Apr 2022

Mick

Loved the room we had overlooking the sea. Large balcony & large room. Food very good. Close to either Puerto Rico or Amadores, both around a 10 minute walk in either direction.

Leisure Partner

4/10

Poor

10 Apr 2022

Patrick

Staff we’re somewhat arrogant for a below average standard of hotel. Not clean to before Covid standards:(

Leisure Self

6/10

Pleasant

23 Mar 2022

Daniel

A nice hotel with great views. Dinner buffet wasn’t great but sufficient. Check in is a bit of a lottery. Some rooms are ready by 12 others not till 4. We had to wait till 3:30 despite being told check in was at 2:00

Leisure Friends

10/10

Exceptional

16 Mar 2022

Simon

Lovely hotel but open plan bathroom

Lovely hotel although not sure about open plan room with shower. Would prefer a door!

Partner

8/10

Excellent

15 Mar 2022

Steven

Enjoyable break bar one hostile waiter

Enjoyable stay on the whole, good location and all the facilities you need. Food choice limited, ok if you just wanting standard English cuisine. The majority of staff were lovely, spoilt by incident in restaurant, we were half board and you needed your room card to put drinks onto your room at dinner, one evening I forgot said card and the drinks waiter insisted I went back to our room for the card, to pay for a bottle of water when I was half way through my meal - not very customer friendly.

Partner

8/10

Excellent

04 Mar 2022

Diogo de Freitas

Great location, amazing facilities, great staffs, especially entertainment . However, reception staffs could be better prepared, some of them had a very poor English. Booked a room with Sea View and they gave a room on the ground floor, to change we had to go to reception 5 times and staffs were all given different information, basically a part of my day was ruined trying to solve this issue.

Family

10/10

Exceptional

27 Feb 2022

drew

Really enjoyed our stay at this hotel and we would highly recommend it. Overall it was the staff that made the difference to our stay

Leisure Friends

8/10

Excellent

20 Feb 2022

Valentina

Lovely hotel, but food could be better

Hotel is lovely and clean, rooms are spacious and location is gorgeous. Unfortunately buffet in the evening is average. Not a lot of authentic local dishes, but very much catering for the foreign tourists. Unfortunately the hotel was over booked on our first night so we did not get the room we had booked. We manage to change room from the second night onwards, but it was not ideal.

Partner

10/10

Exceptional

07 Jan 2022

Emma

Leisure Family_with_children

10/10

Exceptional

16 Dec 2021

Albert

Hi just back from a fantastic weeks holiday from December 4th to 11th 2021 at Gloria Palace Amadores Thalasso & Hotel. We booked this hotel with recommendation from family who have stayed a couple of years ago and our expectation were not disappointed. The hotel is beautiful inside and outside from the moment you enter the lobby. The place is spotlessly clean. The rooms are very spacious with all the amenities you would expect from 4 star hotel with stunning view from the balcony over the sea. You can have different options of board accommodations but we just choose b&b as we like to go out and eat in different restaurants for dinner. The breakfast every morning the choice of food that was on offer even the fossy eater would fine it hard to complain. From selections of cereals fruit cold meats different selections of breads and all your cooked breakfast the choice is funomenal. The hotel has its own glass lift Whitch takes you down under ground were you come out to a beautiful promenade which you can talk a short walk along the coast either to Puerto Rico or to amadores beach’s. We love this hotel so much we have booked again for next year and can’t wait to go back.

Leisure Partner

10/10

Exceptional

05 Nov 2021

Karan

The location of the hotel was magnificent, on a cliff edge overlooking the sea. The rooms and lobby were of a high quality. I enjoyed the buffet breakfast. The one issue was that the water temperature of the shower in the room was switching from hot to cold. Overall, I would recommend the hotel and would return.

Leisure Family_with_children

8/10

Excellent

02 Nov 2021

Andrew

Great hotel - a return visitor

Great location, returned to this hotel 6 times now. Service is great and lots to do for the kids. Covid has had an impact on a few things which would be expected

Friends_and_family Family

8/10

Excellent

02 Nov 2021

Gary

Amazing location with great views but too many rules and not enough bar staff on earlier than 7pm.

Leisure Family_with_children

10/10

Exceptional

26 Oct 2021

ROBERTO

Amazing as always

Never get tired of staying here when we need to recharge the batteries 🔋
Huge selection of food, large rooms best location on the island with the great weather.

Partner

10/10

Exceptional

16 Oct 2021

Joann

Petinos beach hotel

We had a fabulous week at petinos beach hotel, from the free shuttle to and from the airport, the best view, the most comfortable hotel bed I’ve slept in, the lovely helpful ladies on reception.
The bus stop across the road from the hotel to town was great too.
A climb along the rocks to Nikolas Taverna is a must
We would definitely return

Partner

10/10

Exceptional

08 Mar 2020

Liz

Very Happy returning customer

From the minute we checked in thanks to Maria she made our day always smiling and chatting, fabulous breakfast every morning plenty of everything fair play to everyone in the kitchens and plenty of seating. Fabulous room great views and spotless. Thanks to Jose and Maria on our checkout made the holiday- Love Gloria Palace highly recommend Hotel to everyone- Rita and all the management team great hotel can’t wait to come back 😎😎✈️

Friends_and_family Friends

10/10

Exceptional

19 Feb 2020

Verified traveler

was a gorgeous hotel with stunning view of the sea and sunset
the staff were super helpful although there was limitations to what i could eat due to my food allergy
will definitely go back again

Leisure Friends

10/10

Exceptional

16 Feb 2020

Tom

Another great stay at this hotel.

Really great hotel in a great location. It has been been around for 15 or so years and maybe needs a bit of a refresh in parts.
Could make a better feature of the upper snack terrace. It is fine if the weather is really good, but on cool days the wind tends to be a negative feature and some wind breaks would help.
Overall a great hotel with great buffet meal choices.

Partner

8/10

Excellent

13 Feb 2020

Philly

The property was comfortable, modern and well situated.

Leisure Partner

10/10

Exceptional

13 Feb 2020

Karen

Fabulous Hotel

I love this hotel and have made many friends over the last 9 years

Self

10/10

Exceptional

03 Feb 2020

Isabella

Ocean views from the room balcony, quiet at night, helpful and friendly staff. Breakfast buffet was amazing. Wish they would have a restaurant offering an a la carte menu for dinner; didn’t like that we had to pay 27 Euros for the dinner buffet although we only wanted a light dinner.

Leisure Family

10/10

Exceptional

08 Jan 2020

Michael

Wonderful holiday

An outstanding holiday with truly wonderful experiences. The overall impression was amazing however small weaknesses need to be addressed. I emphasise small. Educate your staff to never exploit your guests. Moreover, maybe management should learn the same message. A hike of 150% of prices on New Year Eve. Poor marketing. We went to the bar on the cave entrance for a pre gala drink and discovered that a beer and cocktail costed over 30 + to the embarrassment of the lovely waiter. Rather than stay in the hotel as planned , we went down town 😡🎉😡. Management take note please. We loved our stay but this was the only disappointment 👏👏

Partner

10/10

Exceptional

29 Dec 2019

Verified traveler

A wonderful holiday from start to finish.
Although check in was very late in the evening it was swift without any hiccups and in our room within 2 minutes. Our luggage was taken by service and we met them in the room. We knew it was a good start.

Breakfast was buffet style and almost anything you could imagine was on the ever flowing tables.
A beautuful restaurant when you can either sit inside or outside on the terrace. The waiters are quick and efficient.
The rooms were excellent and our housekeeper Pacqui was delightful. Always helpful and smiley. Nothing was much trouble for her.
A lovely gesture on Christmas Eve. Chocolates and a card was placed on our freshly cleaned bed.

The pool area was very clean and tidy and towels were always available every day.

The pool bars were fab and highly recommend the chill out bar for their friendliness and prompt service.

Am overall wonderful experience and will certainly be back

Thank you to everyone for a wonderful Christmas.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Nan

The hotel location is extremely convenient. Sunny weather, nice staff, everything is functioning well. Especially thanks to the animation team, they are professional and entertaining, everyone is making a great effort for kids, for the shows.

Thank you so much!

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

Lynda

Great Hotel

From the moment we arrived our stay at the hotel was superb.The staff are lovely and helpful.
The room was very spacious ,spotless and comfortable.
The food was very good .The pool area was great with lots of activities throughout the day. The entertainment catered for all ages.We will definitely be goiing back next year.

Partner

6/10

Pleasant

01 Dec 2019

Verified traveler

Friendly and helpful Staff in all areas of the Property.

8/10

Excellent

20 Oct 2019

Verified traveler

We liked the hotel unfortunately l found the reception staff very unfriendly one other thing that surprised me the chefs handling the raw meat without gloves
Overall we enjoyed our stay

Leisure Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

Our favourite hotel in gran can, this is the third time we have stayed here

Leisure Family

8/10

Excellent

30 Sep 2019

Verified traveler

Booking from Expedia was not on the hotel system upon arrival. Staff were no help. Had to spend an hour on the phone to multiple people. Hotel staff were useless in helping to resolve this.

Leisure Partner

10/10

Exceptional

15 Sep 2019

Verified traveler

I really like the quality of the food in the restaurant, there is such a good variety available every day you would never be bored eating there. The staff are all very friendly and welcoming, from the minute we checked everything was fabulous.

Leisure Partner

8/10

Excellent

14 Sep 2019

Verified traveler

This is a great hotel and was amazing value , the food was fantastic and almost impossible to not find something to eat. Sitting on the terrace to eat with the stunning sea view and sunset was lovely.
Rooms are large and clean and we had glorious full sea view .
Pools are nice and clean although a few tiles are missing her and there . Plenty of sunbeds and umbrellas although people still leave towels on them in the morning and then not turn up until two ot three o clock. This should be monitored and towels removed after a certain amount out time ..
Drinks were good with waiter service during dinner and in the evening , with quite a few branded drinks as well .
Evening entertainment was a bit hit and miss and sometimes very dull , non of it was lively enough to keep young people interested.
Overall great hotel and in a lovely location and I would recommend it to all .

Leisure Partner

8/10

Excellent

12 Sep 2019

Melissa

Beautiful hotel

Self

10/10

Exceptional

31 Aug 2019

Kim

Staff are very accommodating after hearing our concerns face to face (requests via phone calls are not recommended) . Thanks to Arian (Manager), Ramone and Jens who have made our stays memorable. The spa was great! I'll make sure my friends and family hear about this place. Thanks again! Kim and family

Business_and_leisure Family

8/10

Excellent

04 Aug 2019

MrSingh

This hotel is ideally located between Puerto Rico and Amadores facing the sea. It is great for families and couples with very good facilities to cater for all. There is a kids club which caterers for children . 2 main pools and a children's pool plus a tennis court and scheduled activities for elders. The spread of food choices is very good during meal times and there is a also evening entertainment in the evenings for everyone including the kids with the mini disco. After the evening meal everyone generally makes there way to the evening entertainment which over a week is a mix of singers, magic, and circus acts keeping the guests occupied.
There is a also a gym and spa facilities on site.
The staff are very friendly and make you welcome during your stay.
If i was to be critical in order for the hotel to make some improvements which i think they are keen to do as they gave out surveys during our stay which indicated they are keen to find out from the guest, i would say the following:
1. Not enough Vegetarian dish options during meal times. Some Vegetarian items were not even labelled. Alot of dishes have fish and meat and some of the 'vegetarian' dishes had fish or egg in them and were not labelled.
2. Ingredients labelling on the Vegetarian items , such as if it includes fish or egg ( and all other food in case it contains nuts for allergy suffers).
Overall a great place to stay, only the latter makes it miss out on full marks.

Leisure Family

8/10

Excellent

13 Jul 2019

Verified traveler

This is a large hotel that caters very well for a large number of guests. They offer a wide selection of food and the hot food is actually hot. They have a couple of pools besides the spa pool. The staff are friendly and a special shout out to Alvaro and another waiter (whose name escapes me but he was a very good mover and shaker on the dance floor).

The all inclusive package is good, although there are a few things on the menu that are not covered.

My only negative comment is that we were unable to reserve a late checkout and you are not able to benefit from the all inclusive services if you are checking out late. Other international hotels do offer this (food and drink at no extra cost and a late checkout for a cost).

Leisure Partner

8/10

Excellent

30 Jun 2019

Verified traveler

We’ve just arrived home after a week of All Inclusive.

We checked in around 12:45, our room was lovely, really big overlooking the sea. We had two beds, pull out mattress, two wash basins, toilet and shower over the bath. Check in was pleasant, nice and easy. No deposit needed for anything. The safe in the room is chargeable €10 deposit and €2.60 a day to hire - we never bothered with this. Our room was cleaned everyday nice and early and we never ever saw the cleaners!

We spent the week at the pool on floor 8 - no children at this pool. The pool area was cleaned every morning, temperature reading of the pool - 26 degrees - not a heated pool but it certainly wasn’t required. Fresh water pool no tracing of salt, chlorine was just lovely. The only problem at the pool for us was there’s no separate area for smokers - so for non smokers this was a bit off putting especially as one couple arrived who done nothing but smoke repeatedly all day.

The snack bar area on floor 8 was great and the bar staff immediately highlighted what was and wasn’t included in our All Inclusive. There are certain snack and drinks menu for AI guests however you can pay for anything you want. Sadly ice lollies and crisps were chargeable - fine for us but I wonder at peak summer holidays how families would feel about paying. One day the chef cooked an amazing paella dish at the pool side but then it was €9 per person - again this not included in AI.

Restaurant was lovely all great quality and plenty

Leisure Partner

10/10

Exceptional

29 Jun 2019

Sean

Brilliant summer break

Brilliant hotel would certainly recommend it. If you want privacy ask a room below the pool level in either block 3 or 4 as they have complete privacy and the only thing between you and the sea is a small road and a path.

Partner

8/10

Excellent

23 Jun 2019

Verified traveler

Over all very pleasant. Very big complex and weirdly no baby pool

6/10

Pleasant

19 Jun 2019

Verified traveler

we booked and paid for a sea view. we looked out onto a tower block. when i complained the duty manager told me it was a sea view. I suppose if you looked through the glass of the tower block you could just see some blue of the ocean. they did put it right next day but that shouldn't have occurred in the first place. they knew we were arriving that day. I also found the food a bit too much the same every day and we ate out a lot. The hotel was beautifully clean and staff except the reception duty manager were friendly. Poolside areas were great.

Leisure Partner

10/10

Exceptional

25 May 2019

DEAN

Superb hotel

Yet another fantastic stay at this superb hotel. Quality food and drink and brilliant location. Bar staff in lobby were excellent so friendly and welcoming. Looking forward to the next visit.

Partner

8/10

Excellent

06 May 2019

Deirdre

Great hotel in a lovely location for a relaxing holiday

Leisure Partner

10/10

Exceptional

28 Apr 2019

Verified traveler

Location is perfect, you have everything in the hotel you need, but within a few minutes walk there are 2 sandy beaches. Staff is very friendly and professional. Food is lovely and a good selection.

Leisure Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

Lovely big clean rooms. Hotel spotless in every area. Buffet restaurant a bit too busy at dinner but good selection of food. Very helpful polite staff

Leisure

6/10

Pleasant

13 Apr 2019

Verified traveler

Property is really meant for “All Inclusive” we did not nor want to do this.

Leisure Partner

8/10

Excellent

28 Mar 2019

Verified traveler

Very pleasant

Overall very pleasant, great food, great surroundings, views, walks to Amadores, friendly staff.

Partner

8/10

Excellent

25 Mar 2019

Verified traveler

We had a lovely stay at the Gloria Palace Amadores. The staff were welcoming and always helpful and pleasant. The hotel was clean with lovely pools that had plenty of available sun beds but generally it needs a bit of attention to paintwork and cracks. Our room was generously proportioned with a great balcony and sea view but we were disappointed to get what was essentially a twin room with the beds pushed together when we had specifically contacted the hotel and asked for a double room. We stayed on an all inclusive basis. The meals are a buffet style with only drinks being served at lunch and dinner. The food was always plentiful and of a fairly good standard with lots of choice. The Thalasso spa is excellent - as it was my birthday whilst there, the hotel gave me a voucher for a free use of the Thalasso pool which was very kind and unexpected. I did also have a hot stone massage which was very nice albeit a bit expensive. All in all a wonderful holiday.

Leisure Partner

10/10

Exceptional

23 Mar 2019

Tunde

Fantastic!

Our honeymoon was just perfect! This hotel is amazing! View is stunning from the balcony!

Partner

10/10

Exceptional

18 Mar 2019

christine

Perfect hotel

I was very impressed by everything at Gloria palace hotel. I asked to change rooms for one with a good sea view and was given the very best room I could have hoped for. Arriving very late I was pleasantly surprised to find a fab salad, meat and fruit buffet in my room. Also a bottle of bubbly when I arrived. I love this place it was perfect t in every way from staff to cleanliness . I will,return when I can and hope for the same room. Thank you everyone at Gloria palace

8/10

Excellent

01 Mar 2019

Verified traveler

Decent Enough, but not well managed.

Excellent hotel, unfortunately I found that some of the staff are very rude and unprofessional. But overall a decent enough place with excellent views and spacious rooms. Buffet area for food feels too small when it gets busy at breakfast, but lots of areas to bathe and relax.

8/10

Excellent

21 Feb 2019

Verified traveler

Location is perfect between Puerto Rico and Amadores. Staff were extremely friendly in restaurant and bars. room was a little tired and not clean. You will spend a long time in a lift in this hotel.

10/10

Exceptional

19 Feb 2019

Verified traveler

The location was perfect.Staff was professional.Food choice and quality exceptional for price point.

Leisure Self

8/10

Excellent

13 Feb 2019

Tom

Great stay.

Great location. lovely safe walk along coast. Staff very friendly.

Partner

10/10

Exceptional

13 Feb 2019

Verified traveler

Fab hotel spotless clean Food great Views wonderful and staff could not be more helpful

Leisure Partner

10/10

Exceptional

04 Feb 2019

Verified traveler

excellent hotel excellent food fantastic staff, drinks a little expensive

10/10

Exceptional

03 Feb 2019

Ross

Staff are really friendly and helpful. Facilities are really good and location excellent. We’d definitely book here again

10/10

Exceptional

11 Jan 2019

Verified traveler

Lovely experience, great hotel facilities, brilliant food and helpful staff, top location. Cleaned rooms every today to a very high standard. Even gave us a complimentary bottle of Cava for my 50th Birthday whilst on holiday, would return in a heartbeat.

6/10

Pleasant

05 Jan 2019

Verified traveler

Some bar staff were repeatedly giving the incorrect change. Facilities a little dated. Food is very average.

8/10

Excellent

15 Dec 2018

Andy

Very comprehensive breakfast, although juice could be of better quality. Coffee machines didn't often work.
Lovely seaviews from the hotel and pool areas.
Lots of entertainment - evening shows and animation team.
Hotel shows its age but the premises were clean

8/10

Excellent

11 Dec 2018

Andy

Good location close to two beaches.
Lots of elevators, expect to wait at times.
Good breakfast, lots of different fruit.

8/10

Excellent

22 Nov 2018

Aage Pedersen

We have a good experience with this hotel, clean rooms and a superb breakfast.
We had good service checking in and out at the front desk. highly reconmanded.

Family

10/10

Exceptional

12 Oct 2018

Kathrina

Amazing Gloria Palace

Cannot find one fault with Gloria Palace This was our 4th time staying here
Rooms all have sea view, are large, airy, comfortable and have tea/coffee making facilities
Food is just amazing with a great choice Entertainment both by day and night Is brilliant A choice of yoga, stretching, aqua spin, water aerobics and regular spin classes are on daily

Partner