Name: Lux Le Morne
Address: Le Morne Plage, Le Morne, MU

10/10

Exceptional

09 Jul 2026

Jarrod Wayne

Beautiful resort and the nicest, accommodating staff! Who doesn't love an outdoor shower in your room, a service button at your beach chaise lounges, homemade sorbets and ice cream, desserts that were works of art, and fabulous cocktails!

Partner

6/10

Pleasant

17 Jun 2026

Ahamd

Keep in mind the verity of food is not much and the hygine found hair in food

Friends_and_family Friends

10/10

Exceptional

15 Jun 2026

Gowthan

Absolutely incredible stay, staff were amazing will come back again.

Partner

6/10

Pleasant

08 Jun 2026

Aliran

Ok rooms not that great of a place

10/10

Exceptional

15 May 2026

David

Room was perfect with lovely sea views and a large bathroom with a bath with sea views - bathroom does need a little updating but we didn't notice it.

Location of hotel was excllent with beautiful views of Le Morne and the lagoon

10/10

Exceptional

12 May 2026

Rebecca

Loved everything

Partner

10/10

Exceptional

04 May 2026

Sandyta

Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great.

Partner

10/10

Exceptional

04 May 2026

Adrien

perfect location, overall very good but the buffet did not meet the expectations

Partner

4/10

Poor

02 May 2026

Puneet

Extremely disappointing stay at LUX* Le Morne. While the property positions itself as a luxury resort, the experience fell far short of that standard.

A major issue was the presence of a large number of cats roaming freely across the property, including around and inside restaurant areas. This was not disclosed anywhere on the website or booking platforms. This is particularly concerning as my wife is allergic to cats and became extremely uncomfortable and anxious throughout the stay. She barely stepped out of the room for most of the trip, which completely defeated the purpose of a holiday and made it feel like a waste of money. This should have been clearly communicated before booking so guests can make an informed decision.

Cleanliness was also a concern. Ants were noticed in multiple areas, and even the coffee machine appeared unclean and poorly maintained. Overall hygiene standards felt inconsistent and not in line with a premium property.

Food was another disappointment. Prices were very high—comparable to fine dining or Michelin-level expectations—but the quality, taste, and presentation were only average at best, in some cases closer to casual roadside standards.

The room air conditioning was old and ineffective, making comfort difficult in the tropical climate. Basic room infrastructure clearly needs upgrading.

While the location is scenic, the service, maintenance, food quality, and hygiene do not justify the rates charged. NOT RECOMMENDED FROM MY SIDE!

Partner

8/10

Excellent

25 Apr 2026

Angel H

Beautiful property and wonderful staff, but I felt nickled and dimed. Half board was advertised as including breakfast and dinner, but they still charged us for the bottle of water we ordered with dinner and it turned out that the buffet dinner was the only one included for free; the other 3 or 4 restaurants on the property were just “30% off.”

Partner

10/10

Exceptional

21 Apr 2026

Oscar

Na

Friends

10/10

Exceptional

21 Apr 2026

Mauricio

I think this hotel has all of what you need. Just book it for more than 5 days if you want to enjoy it properly: tennis courts, library to work/relax, beautiful beaches, fantastic spa, and the bread in the breakfast buffet... oh, the bread!!!

Friends_and_family Friends

4/10

Poor

18 Apr 2026

Tatiana

Very crowded hotel. More like a beach club. Food ia way overpriced. Get ready to spend around $250-300 for a very basic lunch for 2. Rooms are smelly and dated. No available sunbeds in the beach after 9am. Very loud and hectic hotel. Stayed there for 2 nights and left with a huge disappointment

Family

4/10

Poor

06 Apr 2026

Yan Zhou

The overall experience was not good because of too many trainees, which caused low efficiency and mistakes.

Friends_and_family Friends

4/10

Poor

06 Apr 2026

Mei

I booked this hotel because of its high rating. However, based on our recent 4 nights stay, it's far from the standards of a 5-star hotel. The overall services are awful with so many inexperienced trainees and low efficiency. Some mistakes looked like jokes for such a reputable resort. Unbelievable!

Main restaurant: Several service people asked us about our room number again and again. A waiter placed our order but forgot some, so we had to repeat. Another one totally forgot our coffee until we left and this happened twice. A young waitress had a long face all the time. She took my plate very rudely without asking if I finished, and splashed soup on my table without any apology. It also took forever to receive our bills. Sometimes I was asked to sign, but sometimes it didn't need. It even took more than 5 minutes for them to find a pen.

Housekeeping: 1 day a trash can was not emptied. 1 day some sands on our floor were not cleaned. 1 day we asked for refilling the shampoo bottle, but no one came, so we had to call again. Then a lady brought us hand wash by mistake. When she returned with a new shampoo bottle, she left her master key in our room.

Gym: the staff still occupied guests' fitness equipment when the gym was busy.

Food: some buffet foods were not fresh. Cucumber slices and tomato cuts dried out and grilled shrimps were powdery.

Room: our bed was worn out.

Conclusion: Avoid this hotel. We didn't get what we paid for.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Ting

Ok

Self

10/10

Exceptional

15 Feb 2026

Matthew

Absolute paradise of a location!! The views are spectacular and there is wildlife everywhere you look. The sea is crystal clear and amazing for snorkelling in the shallow reefs with so much wildlife and different ecosystems. The room was perfect for us , we stayed in a sunset junior suite with a beautiful balcony, sea views and a massive bath! The cleaning staff were great, we never had any issues with hygiene. The food was very decent and a lot of options for different eaters, the seafood is a standout. The only real negative is the lack of entertainment. We were there early February and it seemed to us on most weekdays there was no entertainment, and the ones we did have of a weekend was of a lower standard than were used to. Having stayed at Lux Belle Mare a year ago, we were surprised with the difference in entertainment. If you want quality live music of an evening choose Lux Belle Mare as there is more of an active evening scene, but if you’re looking for a very calming and slower paced holiday choose here! We would still give this hotel 5 stars, and we got engaged here in the treehouse which I would pick for any romantic celebration. The celebrations centre performed outstandingly, as all staff here do, and couldn’t have asked for a better way to propose to my now fiancé.

Leisure Partner

10/10

Exceptional

14 Feb 2026

ulysse

Lux le Morne est un très beau et chic complexe de 149 chambres niché dans un beau parc tropical , au pied du Morne et ourlé par une magnifique plage de sable blanc.
Rien à dire de l'accueil toujours poli et prévenant , de la qualité des chambres à la déco moderne chic et des services , de la qualité de l'eau des piscines et de la mer. Le petit déjeuner est excellent , mais un bémol pour les buffets du soir au Kitchen qui sont de qualité variable quoiqu'on trouve toujours de quoi se satisfaire vu la variété des mets. On peut diner dans un des 3 autres restaurants ( un méditerranéen et un japonais notamment ) avec une réduction de 30% si on est en demi pension, mais nous n'avons pas testé car comme dans d'autres hôtels de l'Ile , il aurait été plus incitatif d'y proposer un menu compris dans la demi pension. Nous avons en revanche bien profité du spa qui délivre des soins de qualité.
Globalement , une bonne adresse dans le sud ouest de Maurice qui ne manque pas d'offre de qualité.

Partner

10/10

Exceptional

22 Dec 2025

Helen

Excellent hotel in a stunning location

We had a wonderful stay at Lux Le Morne Mauritius. The hotel is excellent, spotlessly clean, and set on a truly beautiful beach with breathtaking views.

One of the highlights of our trip was swimming with wild dolphins — absolutely well worth doing and an unforgettable experience.

I would definitely recommend spending the extra for an ocean view room; waking up to that view really added something special to our stay.

The restaurant was very good overall, although a few more themed evenings would be welcome, especially for guests staying for two weeks or longer.

The staff were amazing, particularly in the restaurant. They shared great tips about the island, made us laugh, and even brought us bowls of fresh lychees at breakfast — such a lovely touch. A special thank you to Cindy and Viswanee for making our stay even more memorable.

We would happily return and highly recommend this hotel.

Leisure Family

4/10

Poor

15 Dec 2025

Thomas

A honeymoon to remember, for all the wrong reasons!

We booked a sunset suite which was unfortunately very dirty on arrival with a view of the back of a restaurant, no sunset! Hotel was full so ended up being downgraded to a basic room!

Overall we found the service very poor in some areas of the hotel, particularly breakfast.

Towels are on sun beds at 8am which doesn’t set a nice tone! Have to book restaurants in advance too.

Spa was very tired and not reflective of 5* hotel but spa treatments were enjoyable.

Hotel ruined our laundry! Which was the cherry on top of our stay.

Not sure where this hotel has so many excellent reviews. Unfortunately this was a very disappointing honeymoon, that did not live up to our expectations.

Partner

6/10

Pleasant

07 Nov 2025

Carolyn H.

A beautiful property, but unfortunately we found the service lacking. Unexpected for such a high-end stay.

10/10

Exceptional

29 Oct 2025

Jimmy

It was a great experience.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Mark

NA

Leisure

10/10

Exceptional

16 Oct 2025

Maria

Beautiful hotel big comfortable room. Four stars for service as there wasn’t really any pool service.

Self

10/10

Exceptional

16 Oct 2025

antony charles

.

10/10

Exceptional

07 Oct 2025

John

We had a fantastic stay from start to finish as a party of 10 from grandparents down to young grandchildren. We were made to feel very welcome and the staff were superb especially with the young children. The food and service was great and the location exceptional. We cannot recommend the hotel highly enough.

Leisure Family_with_children

8/10

Excellent

05 Oct 2025

Darcey Adele

Not the most premium experience

Leisure Partner

10/10

Exceptional

14 Sep 2025

Simon

Hotel is very tired, hotel staff are very friendly and helpful, food average but East restaurant was very good.

Partner

10/10

Exceptional

11 Aug 2025

Jonathan

The hotel is in a beautiful location and the amenities and setting are in tune with nature. It's a great place to stay and relax. Our top deck chalet room was 20 metres from the beach and 15 metres from the restaurant. Just perfect to zone out and chill for a week.The staff were great, attentive and helpful when needed and never too forward. Food excellent, plenty of choice - just a great week in a fabulous location. Venture out into the national park or take a glass bottom boat to interrupt the beach time.
HIGHLY recommended - hotel and location.

Leisure Partner

10/10

Exceptional

10 Aug 2025

Hamzah

Prefect area

Leisure Family

10/10

Exceptional

03 Aug 2025

Ashit Shantilal

Our stay at LUX* Le Morne was simply incredible. the best experience we've had in Mauritius, far exceeding all expectations.

We stayed in a Deluxe Room on the ground floor, which was spacious, stylish, and perfectly located near the gardens, pool, and beach. Dining at The Kitchen was a highlight, with outstanding breakfast and themed dinner buffets. A special mention to Chef Vishal for their exceptional dishes and personal touches. The Indo-Mauritian night was especially memorable.

Evenings were magical with sunsets over the Indian Ocean, live music, and local rum at the bar. The grounds were immaculate, the beach stunning and uncrowded, and the service flawless—from poolside drinks to spa treatments and thoughtful room care.

What truly set LUX\* Le Morne apart was the warmth, friendliness, and attentiveness of every staff member. From the welcome at reception to the restaurant and bar teams to the special touches from the Housekeeping teams. Every interaction made us feel like family.

We are so grateful to the entire LUX\* Le Morne team and can’t wait to return.

10/10

Exceptional

21 Jun 2025

Jyoti

The staff were just amazing from Hassain who greeted us to Bianca and Mannie in the celebrations team. The executive chef Saurab and Varuna, Joshua, and the Manager all have helped create what is the best holiday and memories. This place is paradise and the staff

10/10

Exceptional

13 Jun 2025

Simon

We had the absolute pleasure of getting married at Lux Le Morne, and it was truly one of the best experiences of our lives. Travelling to Mauritius to get married just the two of us felt like a big step, and we were initially a little nervous about whether we’d chosen the right place. But we didn’t need to worry. From the moment we arrived, the team made us feel completely at ease and supported us every step of the way.

A special thank you to Manie, Hermant, and Bianca from Celebration Corner. They were outstanding. Every detail had been thought through with such care, and their warmth and professionalism made the whole experience feel effortless and personal. Hermant’s photography skills are second to none. He captured our day so naturally and beautifully, and gave us memories we’ll treasure forever.

One of the standout moments was our private wedding meal in the treehouse on the beach. The setting was magical, and it was made even more special by our brilliant waiter, Neelesh, whose friendly and attentive service made the evening unforgettable.

We genuinely loved every minute of our time at Lux Le Morne. It’s a place full of beauty, calm, and heart, and we’ll always look back on it with the happiest of memories.

Leisure Partner

10/10

Exceptional

10 May 2025

Hayley

Beautiful Hotel, no regrets!

Partner

10/10

Exceptional

05 May 2025

Harsha

One of the best properties I have been to, the care to detail and customer satisfaction is exemplary.

The location is ideal and serene.

Big shout out to the concierge services for their attitude, will be returning again in the future.

Leisure Family

10/10

Exceptional

15 Apr 2025

Nuru

The property was nice and clean. The staff and the service was good as was the food and beach. If you’re browsing and still 50/50 about it just go for it.

Leisure Family

10/10

Exceptional

15 Apr 2025

Nuru

Beautiful property, wonderful staff. Location wise it feels like you’re isolated and away from everything. But if you’re staying for a couple of nights there is enough restaurants and food options but if you want to explore beyond the hotel you’ll have to go out of your way to see Mauritius otherwise your only experience of Mauritius might be of the hotel (which isn’t necessarily a bad thing).

The beach was nice, the seafood was great and there were lots of water activities. Take advantage of the glass bottom boat tour (complimentary for guests) that leaves at 10am and 2pm or charter a speed boat excursion to another beach with festive vibes. At night it’s generally quiet but there was a bon fire near the edge of the property.

If you plan on making it a boozy vacation go for the All Inclusive it balances out in the end.

Leisure Family

10/10

Exceptional

13 Apr 2025

Nicolas

My boyfriend and I recently spent seven unforgettable days at your hotel, and we can say without hesitation that it was the most beautiful and memorable hotel experience we’ve ever had.

From the moment we arrived, we were welcomed with genuine warmth and exceptional service—especially thanks to the charming Matthieu, who greeted us so politely and made us feel at home right away.

Nestled at the foot of a breathtaking Le Morne, the hotel offered stunning scenery from sunrise to sunset, with views stretching from the sea to the jungle. We’d also love to extend a special thanks to Vyshee, who gave us a wonderful tour of the hotel and was incredibly accommodating throughout our stay. Her joyful and loving spirit truly made a lasting impression.

The design of the hotel blends perfectly with nature, with open spaces that make you feel like you’re in the heart of the outdoors—yet with the added comfort of the kindest and most attentive staff always ready to help.

We stayed on half-board and thoroughly enjoyed every single breakfast and dinner. The cuisine was rich in variety and quality—the hotel buffet stands out as one of the best we’ve ever experienced.

The hotels beach was simply beautiful. Just like a scene from a travel magazine, and even more magical in real life. We also appreciated the wide range of activities, from yoga and themed dinners to a private dolphin trip, which was a truly special experience.

Thank you all for making our stay so remarkable.

Leisure Partner

6/10

Pleasant

06 Apr 2025

Tumaini

Check-In process is terrible. After an hour long drive from the airport, it’s another hour before you finally check-in and get into your room.

Leisure Family

10/10

Exceptional

13 Mar 2025

Yassin

Beautiful Mauritius

Beautiful report.
Stunning backdrop with mountain in background as you’re by the pool or beach.

Everything was almost perfect. The almost is the service.. although it’s done with a smile and very warm.. it was a bit slow.

We sometimes had to repeat orders.

So 9/10. Would definitely visit again.

Friends_and_family Family

8/10

Excellent

23 Jan 2025

Charis S

Beautiful room and location. Lovely spa experience. Enjoyed the different flavoured water options on the beach. I didn’t enjoy the food I thought it was very average and not fresh. The staff were nice. I would say this hotel is 3-4 stars definitely not 5 star experience.

Leisure Self

8/10

Excellent

20 Dec 2024

ricardo

The property is stunning. However, more training is needed for the staff. Ordered food from one of the pool bars and after an hour, my food never arrived. The remote in my room didnt work, i requested service, it never came. I asked for menus to the restaurants to determine where to go for dinner and no one could get this information for me. So, with some training, this has the potential to be a 5 star resort

Leisure Family

10/10

Exceptional

27 Oct 2024

Sobhadevi

Had a great time at Le Morne Lux
Highly recommend people who visit Mauritius to stay in Lux Hotels
the best group in Mauritius
cater to all your needs
highly professional and making sure you have a lovely time during your stay

Leisure Partner

10/10

Exceptional

04 Sep 2024

Stephen

Amazing hotel, beautiful scenery.

Staff were lovely and the food was amazing. Le Morne is a beautiful part of the island and the hike up the mountain was a great experience.

Partner

10/10

Exceptional

31 Aug 2024

Mr

We had a fantastic stay for our honeymoon a few months ago! Fantastic hotel with the most attentive staff! We would like to especially call out Shahil, Nandika, Kavish and Anoop who were incredibly friendly and always going the extra mile to deliver exceptional service. We will be back!

Partner

10/10

Exceptional

20 Jun 2024

Assim

Very nice

Leisure Family

10/10

Exceptional

18 May 2024

Devon

Absolutely amazing experience! Staff all around was on point - highly recommend staying here. Best all inclusive package I’ve had yet!

Partner

10/10

Exceptional

05 May 2024

Andrey

👍

Family

10/10

Exceptional

01 May 2024

Jonathan

One of the best hotels and locations I’ve ever visited

Leisure Partner

8/10

Excellent

21 Apr 2024

Sarah

We spent several nights at Lux following 4 nights at a neighbouring hotel as part of our honeymoon.
The service was what really let it down the most unfortunately, especially in direct comparison to the other hotel we stayed in, which was exceptional.
I was surprised that this is a 5* hotel as the standard of service is more in line with a 4*. At breakfast the staff seem quite hurried and stressed and the wait for a coffee/ hot beverage can take as long as 20-25 mins.
In general the staff are not as attentive as they should be and it can take up to 10-15 mins to get served when sat at the bars or on sun loungers.
They seem to have quite a few inexperienced staff who are not confident in waiting tables or serving.
The Wi-Fi at the hotel is very poor and intermittent, which can get quite frustrating.
We were not pre warned about the insect fogging which happens every evening and consists of a very loud machine which pumps plumes of very potent white smoke and chemicals around the buildings. If you are outside enjoying the facilities when this happens you are often caught up in the smoke, which is really unpleasant.
On two occasions our room wasn’t cleaned until 5pm, which was quite inconvenient when we needed to use it.
There were quite a few issues with smoke/ fire alarms going off in the bars and restaurants, on one occasion the alarm went off 4 times in 10 minutes when we were having drinks.
On the last day of our stay the water in our rooms stopped working.

Leisure Partner

6/10

Pleasant

09 Feb 2024

Alex

Amazing location, good rooms but very bad service

Five star location, nice rooms and good food. Unfortunately service was incredibly bad for a five star hotel. We were without sun beds on a couple of occasions if you are late on arrival at the beach. Your wine was served when dinner is almost over and overall hectic mood from the staff.

Partner

4/10

Poor

06 Jan 2024

Verified traveler

Not Lux-ury

Beyond Underwhelming. From disorganisation during check in to poor upkeep of hotel and below average quality of food Lux* Le Morne fails to deliver a luxury experience worthy of the overall setting and price point.
As with all Lux* properties there is a lack of ambience and a massive training gap resulting in consistently poor service and lack of interest on behalf of staff to accommodate guests.

Partner

10/10

Exceptional

14 Dec 2023

Jamie

Absolutely one of the ultimate experiences in my life. Witn Le Mourne mountain as backdrop trough out your stay and round the corner access to hiking trail to scale Le Mourne with breathtaking views. Swim to bar with the nicest and coolest bar staff imaginable An absolute must do. All eating facilities simplify outstanding.

Leisure Self

10/10

Exceptional

22 Nov 2023

Averil

The staff were so pleasant, helpful land efficient. We were just there for 1.5 days but excellent service.

Business

10/10

Exceptional

07 Oct 2023

Yasmin

It’s was excellent! Going back

10/10

Exceptional

07 Oct 2023

Christa

We had a wonderuful stay at Luxe Le Morne for our honeymoon! The location is perfect for a quiet holiday getaway, very peaceful and relaxing. The manager and hotel staff made to sure to make our experience special by surprising us with little gifts in our room (champagne, canapés, cocktails etc), it was a nice touch. The room was lovely, overlooking the beach and we had a great view of the sunset every night! Resort had 3 restaurants to choose from which were all decent with the Kitchen restaurant offering a daily and expansive buffet breakfast, but we were quite disappointed to find out the Japanese restaurant was closed down only when we arrived at the property. The free water sports activities at the hotel were fantastic along with the Lux spa, where we were kindly gifted a free 45min honeymooners massage. We also really enjoyed the movie on the beach our last night where the hotel offered drinks and popcorn. Resort offered other daily specials which all required advance booking (which we were not made aware of until we checked in), so we unfortunately missed out on a lot of the extra fun/romantic things to do at the property. Our only criticism was that because our booking was made through Expedia, nobody from the resort contacted us in advance to inform us about advance bookings required for restaurants, experiences, airport transfers etc (this is what would have really elevated our experience). Overall, Highly recommend this beautiful resort.

Leisure Partner

10/10

Exceptional

21 Sep 2023

Alastair Casemore

Went there for 10 days on honeymoon. Unbelievable setting, pristine beach, food and caring staff. We went all-inclusive and never had a bad meal. Only negative would be there are still a lot of extras you need to pay such as certain restaurants, yoga or HIIT classes on the beach etc which made it quite confusing what was included. Overall, would highly recommend

Leisure

10/10

Exceptional

12 Sep 2023

Christina

This resort is truly magical. The staff is very attentive and always went out of their way to make sure we were having a lovely time. The food was also superb! We will definitely visit another Lux property soon

Leisure Partner

10/10

Exceptional

13 Aug 2023

stefano

Beautiful resort on an amazing beach. The rooms are wonderful and the staff is friendly, kind and efficient. Ideal spot for a relaxing vacation!

Leisure Partner

10/10

Exceptional

10 Aug 2023

Phoebe

Idyllic

Amazing resort in an idyllic location. Perfect base for exploring the South West of the island. Room and resort was well maintained, very clean and minor issues were fixed quickly and without fuss. The staff were really friendly and welcoming, nothing was too much trouble.

Whilst here, we attended the plant based cooking course, with chef Abhishek, which was great fun. It was a great introduction to Mauritian cuisine, and a good chance to meet other guests, as well as learning from a top class teacher.

The food in general at the resort was consistently of the highest standard; we enjoyed, in particular, eating at the restaurant East - the Thai food there was some of the best we have ever had. Would definitely recommend a visit to this restaurant for any guests staying here. We also visited the spa, for a couple’s massage, and spa facilities which were lovely.

Partner

10/10

Exceptional

26 Jul 2023

Lidiya

Beautiful place, professional and friendly staff, cleanliness of the room and excellent customer service

Leisure Family

10/10

Exceptional

16 Jul 2023

Hugo

Magnifique localisation, personnel accueillant et très agréable.

Leisure Partner

6/10

Pleasant

11 Jul 2023

Dr. khalid

There’s is a lot of bugs everywhere, housekeeping was Disappointing for 5 satr resort

Friends_and_family Family

10/10

Exceptional

09 Jun 2023

Colette

Stunning location

What an absolutely stunning location! Absolutely beautiful! A proper honeymoon location.
Room was comfortable and very clean. Mini bar facilities in the room were the best I’ve seen.
Beach was pristine. Cocktails at the bar beside the beach were awesome.
Staff were mostly really attentive.
The only real negative for me: I resent, after paying an arm and a leg to come in the first place, having to pay extra to experience anything other than the main (buffet-style) restaurant. (Food was nice in the restaurant but we experienced nicer in nearby town La Gaulette).
But all in all an absolutely beautiful resort.

Partner

10/10

Exceptional

12 Mar 2023

Neima

Awesome

Leisure Partner

10/10

Exceptional

12 Feb 2023

Conor

Lux Morne -great staff and great ish facilities

We stayed for 6 nights. Restaurant staff exceptional, reception staff helpful. The estate and beach are fantastic, the room was really lovely. My wife is coeliac and the team went out of their way after 1st day to ensure food didn't include Gluten, which was really helpful. The only downside was that with our room on the outer edge of the resort, the wifi didn't work at all. That said the management assured me this will be put right shortly and were not just really polite but gave me both a lte check out and a couples massage as compensation, which was a nice gesture. Estate and food really top quality.

Partner

4/10

Poor

10 Feb 2023

Paulette

Beautiful location with v friendly staff however training/communication seems to be an issue A lot of useful information was not shared during check in and we were given 3 prices for the special gambas dinner which turned out to be a set menu vs what we assumed was a bbq on the beach
In the bar we waited 45 mins before being told that the Niçoise salad we ordered from the menu is no longer on the menu!
They apologised and offered our meal for free which was wonderful but it was unclear how this could have happened in the first place
Room is beautiful with super comfy bed but let down a little by all the exposed pipe work under the basin in the bathroom which one is forced to stare at when taking a bath
Still a v nice hotel though

Leisure Partner

4/10

Poor

09 Jan 2023

Matic

3 star hotel with a 5 star price

5 star is only price per night and scenery (beach, mountain view) everything else are poor 3 stars.
This hotel is good for instagramers, influencers or the ones staying for 2 nights and want to take some good pictures. Staying for a week or so will make you crazy. Try and see...

Staff - i could write a book. They make you feel like they doing you a favour serving you. Forgetting your orders, food delivery 3 hours after order, bringing drinks after you finish your dinner ..i could go on. Of course there are individuals who are doing an excellent job, but most of them look like they dont want to live on this planet. I have seen many inefficient people in my life, but some waiters are on top of my list from now on. There must be some not so smart people leading staff recruitment at lux.

Rooms - designer rooms or whatever they promote it. They look nice, but once you try to sleep there is an AC that sounds like in a cheap 2 star hotel in the middle of Paris. Fixing it? Forget about it. Smell from the A/C? Come and smell it. Junior suite room - avoid it.

Events - lux masterminds developed great app for influences where you can see all hotel events etc. . But.. organisation of those events is another story. Staff organising those events either is not interested at all, not showing up to an event or being late is a classic story.

Food - it is decent, but after 3 days you get sick of it. The only restaurant with great staff, chefs and food is The Beach.

Partner

10/10

Exceptional

19 Sep 2022

Arthur Patrick

Fuhdjxv

Leisure Partner

10/10

Exceptional

11 Aug 2022

Jordan

Incredible stay. Exceeds expectations.
Staff is incredible.
We were constantly treated to amazing activities by the resort. (Beach sunset parties, movie nights on the beach, etc)

Leisure Partner

10/10

Exceptional

04 Jul 2022

Christopher

Wonderful Hotel - highly recommened

Beautiful place to stay, Fabulous hotel with friendly & efficient staff, really an excellent holiday

Partner

8/10

Excellent

04 Jul 2022

KIRTI

Great service & staff attitude.
The lagoon was gravelly and frigid.

Leisure Family_with_children

6/10

Pleasant

27 Jun 2022

SANDIP

Very nice hotel, sometimes service was a bit slow or not there. Have to ask multiple times for the same thing and takes quite long. Food was not best felt very rushed especially during breakfast. Sometimes raw ie French toast and eggs not cooked long enough. However, Hotel is brilliant very calm and relaxing.

Leisure Family

10/10

Exceptional

27 May 2022

Verified traveler

Amazing experience, staff were friendly and welcoming at all times. Hotel had a range of facilities. Would definitely visit again.

Partner

10/10

Exceptional

05 May 2022

Sanni

Fully recommend!

Amazing resort, we had a great time. Shame the food was not as good as the Lux Gran Gaube but generally still good. Unfortunately our bed had a big dip in it, otherwise rooms were fantastic and the vibe of the hotel is amazing, fully recommend!

Boat House staff were super friendly, and the beach / sea directly outside were fantastic.

Partner

10/10

Exceptional

30 Jan 2022

Nina

Week in a paradise

Great hotel with amazing nature.

Partner

10/10

Exceptional

30 Oct 2021

Kristina

Очень красивый отель. Территория большая, зеленая. Вкусная еда. Загляните обязательно в спа, дойдите до boat house. Вечером играет джаз. Прекрасный пляж. Если хотите спокойный расслабляющий отдых high class (но без понтов)- Вам сюда! Очень хочется вернуться!

Business_and_leisure Family

6/10

Pleasant

13 Mar 2020

Debs

This is a high-end resort positioned right under the mountain at Le Morne. This review takes account of the very high standards the resort sets itself, and the luxury price tag it comes with.
Overall, the resort is beautiful, well maintained and looked after. However, with the odd honourable exception Mervin in the Beach restaurant!) the service is charming but vague. One day our bedroom wasn’t serviced until 5.30 pm, the Thai restaurant East is pretty mediocre and although the staff try hard, the service is pretty hit and miss.
I don’t have a lot of experience of this type of resort, as we usually stay in a villa, but I must admit I was expecting it to be a bit more switched on.
‘The Beach’ restaurant food is by far the best on the resort - you have to book in advance but I’d really recommend you do.

Leisure Partner

10/10

Exceptional

04 Mar 2020

Christina

Amazing Honeymoon

We had an amazing honeymoon at the LUX. The food and service was amazing. We enjoyed the activities and spa!

Partner

10/10

Exceptional

30 Jan 2020

Verified traveler

Very friendly staff and free waterskiing

Very nice 5 star hotel. All staff very friendly and free waterskiing.

Partner

4/10

Poor

05 Dec 2019

Dario

Not value for money

The location is amazing, however the building are not in great conditions and the food quality is way below what you pay.
The first day we have to change 4 bedroom to find one good enough to sleep, smell of mold and toilet was the reason. The day after we had to move again room since was not the same category we’ve book.
The staff is really nice and they try always to fix the issue, however base on the expectations we had of the place is not value for money.

Partner

8/10

Excellent

03 Dec 2019

Verified traveler

Picturesque rural location. Good food. Excellent staff

Leisure Partner

10/10

Exceptional

24 Nov 2019

Gina

We LOVED Lux* Le Morne!! We will definitely return. Everything was perfect.

Leisure Partner

8/10

Excellent

23 Sep 2019

Verified traveler

Very quiet around swimming pools. No music which is strange. Even if quiet this would be better.
Also very expensive buffet for what it is. Not worth it. And not worth the all inclusive option.

Limited options for evening entertainment. Drinks extremely overpriced.

6/10

Pleasant

04 Sep 2019

Verified traveler

Spa was lovely. Room was clean but starting to be a little run down eg the tiles on the floor were chipping/tub had stains.
Mini bar not serviced well or just forgotten.
Staff communication poor. It was my bday on 1/9 they never advised when the would drop off the cake I requested when i checked in 28/8, I called at 7pm asking, after some fumbling they advised that they would drop it off at 830pm as this is when they normally do,It arrived at 905. Recommendation: if a guest is asking for something and you already have it (because you didn’t forget) don’t make them wait. Not nice to irritate the guest on their bday. I thought they forgot and it just left a bad taste. Every hotel I have ever stayed at have promptly placed this in the room so that it greets the guest and well as a kind Birthday message on a card. It’s just a nice gesture.
On checkout I asked for my luggage to be taken out of storage and given back in hand, and they went and handed it to the driver. I then sat on the stairs in the driveway opening my suitcases shuffling things around. Not a good look.
Between 530-7pm I was advised that no kitchen is open when I ordered a meal at the bar. They then pointed out that they would go over and above and make my meal. Firstly, don’t make the guest feel like they are an imposition and are causing you issue. Secondly you have 24hr room service surely there must be a way. Perhaps just be a little more obliging and say, happy to take your order

Leisure

10/10

Exceptional

18 Aug 2019

Verified traveler

Beautiful location, decor and setting. Excellent service and extremely friendly and helpful staff. The buffet dinners could be improved - I would have preferred more variety - but the breakfasts were very good. And as always the staff was so helpful, warm and welcoming. We had an amazing week there.

Leisure Family

10/10

Exceptional

29 Jun 2019

Verified traveler

Second time - always sensational in every way. Most hotels do not compare in my experience!

Leisure Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

We had fantastic stay in LUX! The property is absolutely stunning and staff is going beyond your expectations to help you ☺️ we definitely will go back!!!

Leisure Partner

10/10

Exceptional

14 Jun 2019

Verified traveler

Fantastic setting. Our room was right on the beach. Staff very friendly and efficient nothing too much trouble.

Leisure Partner

10/10

Exceptional

07 Jun 2019

Verified traveler

Excellent however if ordering wine, try first as we had to send a few bottles back.

Leisure Partner

10/10

Exceptional

25 May 2019

Verified traveler

Loved everything about the hotel. We couldn’t find a fault!

Leisure Family

10/10

Exceptional

06 Apr 2019

Verified traveler

What made this an incredible experience was the people who worked at the Lux. The interaction with us and wanting to ensure we had the best holiday could not be faulted. I would highly recommend anyone who wants the most beautiful setting with the best facilities and people to stay at the Lux. Thank you to everyone who works there, you made our stay with you the best holiday of my 40 years.

Leisure Partner

8/10

Excellent

10 Mar 2019

Robert

Spectacular Location - Average Food

Hotel was in lovely location with good beach and spectacular views of the Le Morne mountain. It's fine if you want an all-inclusive \"bubble\" experience, but food starts to get boring if you are faced with a buffet every evening. We took a bed & breakfast option and tried to venture out of the hotel for evening meals. The restaurants at the next door St Regis hotel provided better food options, so we ate there several times.

Partner

8/10

Excellent

08 Mar 2019

Rosa

Great hotel.!

Beautiful hotel, great amenities and friendly staff. Room service on the other hand.. a lot to be desired! Head chef should control food that goes out, specially for a 5 star hotel. Menu can be improve, we ordered 2 panacotta and one was hard as concrete and other was soupy.. pasta and Thai noodles can easily find better at a buffet.!

Family

8/10

Excellent

01 Mar 2019

Verified traveler

The lay-out was verry nice. But the food was mediocre at best

Leisure Partner

10/10

Exceptional

09 Jan 2019

Verified traveler

The best hotel in Le Morne because of the beach , it is not crowded and very relaxing atmosphere.
The staff it is ok ,some of the employees are serving you like in a 5* hotel but some of them are not at that level.
The beach , gardens and swimming pools are the best you can find in Le Morne.
The food at the main restaurant it is not the best but at the Beach restaurant you can eat very good meals.

10/10

Exceptional

12 Dec 2018

Mark

Fabulous beach, excellent food, very clean. Extremely friendly staff. Amazing sunset. Good water sport facilities.
A fabulous swimming with dolphins trip, fishing and having the fish bbq’d by Skipper Dan was a super day

6/10

Pleasant

20 Nov 2018

Verified traveler

Location is excellent. The food is nothing more than one would expect and the service at the bars and restaurants falls short of the levels one would expect in this price class.

Family

10/10

Exceptional

20 Sep 2018

oded

great honeymoon in real 5 stra resort

perfect honeymoon in perfect hotel with amazing beach!
rooms are great, staff amazing! very friendly and helpfull
siya and justine helped us al lot! real 5 star resort!
very quiet and has great resturants and great breakfast ! with very nice amenities ' saunua jacuzi and ext!
le morne area is by fat the nicest area in murtitius..
and its as well the best hotel in le morne..

Partner

10/10

Exceptional

08 Sep 2018

Mary

Great Resort

Beautiful resort, lovely staff and wonderful room. Food very expensive but good.

Partner