Name: Hotel Vier Jahreszeiten Kempinski Munich
Address: Maximilianstrasse 17, 17, Munich, 80539, DE

Hotel Vier Jahreszeiten Kempinski Munich

Munich · Germany

Maximilianstrasse 17, 17View location

100 reviews shown

10/10

Exceptional

06 Aug 2026

JERNLIN

10/10

Exceptional

02 Aug 2026

Emad

Everything especially the location, staff is amazing, everything within walking distance and breakfast is top

6/10

Pleasant

02 Aug 2026

Helmut

I was there for a funeral from my best friend, unfortunately when I arrived at the funeral I noticed I left my wallet on the bed at the hotel … but I didn’t want to leave the church and come back to the hotel … I stayed for the eulogy and after lunch back to the hotel … to my surprise the wallet was still on the bed but some cash was taken … if you take it at least take all not just some … and it left a bad taste in my mouth … I didn’t complain because I felt it was my fault anyway leaving it out in the bed …. But I was still annoyed … what is 300 Dollars to me .. actually small change … would I stay again at the hotel … na …thanks

6/10

Pleasant

01 Aug 2026

Manasije

We booked a Premier Room at the Kempinski Munich expecting a genuine five-star experience but were left deeply disappointed.

Our room was a cramped attic/mezzanine room with low ceilings, poor air conditioning and a faulty bathroom extractor fan. We slept badly and my wife developed a migraine. The following morning, from 7 am onwards, we repeatedly tried to speak to the duty manager and arrange a room change. We were repeatedly given incorrect information about when the manager would call and when our new room would be ready, wasting almost three hours. When shown another Premier Room, it was clearly far superior to the one we had originally been allocated.

Lunch at the hotel restaurant was equally poor. We were greeted by being told we had to leave by 2 pm. Snacks promised with our wine never arrived, our starter and main course were served together without sharing plates, and throughout the meal no one returned to pour the wine. The assistant manager was excellent and apologised, but the waitress who mishandled the service dismissed our concerns by saying serving tables was \"not her main job.\"

To make matters worse, after leaving our room at 11 am with the housekeeping light on, we returned at 2 pm to find it had still not been serviced.

The hotel has attractive facilities, but the service was consistently poor, communication was inaccurate, teamwork was lacking, and the hospitality fell well below the standards expected of a luxury Kempinski hotel.

10/10

Exceptional

30 Jul 2026

Arthur

Excellent location quite near Munich's Old Town, minutes from Marienplatz and the Bavarian State Opera. I was given a free upgrade and found myself in a large, comfortable room with a great shower. Great service.

10/10

Exceptional

28 Jul 2026

Helmut

Would have given 5 stars but I left my wallet on the bed and when I returned 300 dollars disappeared… sure it isn’t a lot of money for me but it’s the principle of trust that disappeared forever to stay again …

6/10

Pleasant

26 Jul 2026

Fabio

Unfortunately we asked for two separate rooms in our reservation but ended up with a king size bed. The room was very small considering the cost of almost 600 euros a night. Additionally, the front desk guy told us we were getting an amazing room but it turns out it was on first floor with windows opening to an internal gray patio. No natural sunlight. Also they don’t have international power sockets. So if you don’t have a power adapter, you’ll have issues charging your electronic devices.

The breakfast was good and with various choices. However fruit selection is limited.

10/10

Exceptional

14 Jul 2026

Marina

Beautiful hotel in a wonderful neighborhood close to the city center. The staff was very helpful and courteous. Would definitely go back.

8/10

Excellent

12 Jul 2026

Carmella

Tv and telephone wasn’t working
The magnifying mirror was useless due to its height
There was no plug in the bathroom for the hairdryer
Also, most rooms face an office building with people looking directly at the rooms so you had to close the drapes

Partner

10/10

Exceptional

29 Jun 2026

Duki

Perfect location great staff. Perfect hotel. recommended

Partner

10/10

Exceptional

29 Jun 2026

CHIRAG

Fantastic location just walking distance from main attractions and right on the high street. Friendly staff. Beautiful lobby area. Has the old charm with modern amenities.

Self

10/10

Exceptional

17 May 2026

Hinrich

In the heart of Munich, a great place to stay

Self

10/10

Exceptional

29 Jan 2026

Jeff

Room was very nice, although it felt like the living area and/or bedroom could have benefited from a little more storage. Bathroom was really hot but nicely appointed. Breakfast is outstanding as long as you get there early enough to avoid sitting in one of the back rooms. Servers don’t make it back there very often. It’s amazingly quiet in the rooms - even those facing the Main Street. We were there for New Years And barely heard any noise from fireworks.

Leisure Family_with_children

10/10

Exceptional

09 Jan 2026

Heriberto

Clean, centric, amenities , breakfast with lot of options

Partner

10/10

Exceptional

01 Jan 2026

Kara

This hotel was exceptionally clean and comfortable with amazing hospitality. On Christmas Eve, hospitality went room to room sharing delicious sweet bread. You can’t beat the location either. It’s walkable distance to Resz, Marienplatz, and the market. My family had an unforgettable Christmas stay in Munich; very glad we picked this hotel!

Leisure Family

10/10

Exceptional

31 Dec 2025

Matthew

Lovely location, nice rooms, helpful staff

10/10

Exceptional

28 Dec 2025

Giovanna

Amazing hotel! Perfect Location. We upgraded to a suite when we got there and was a perfect stay. I did not realize this was a 4 Seasons Brand hotel and it did not disappoint. Walking distances to amazing shops and restaurants, next to the palace and opera house. Nice pool and gym area in the spa. Lobby area was a great place to hang and be seen. Would stay here again in a heartbeat. Only negative I would say was pillows were very mushy.

Leisure Family

10/10

Exceptional

23 Dec 2025

Bernadette

One of the best hotels I’ve stayed in! Great location, beautiful property, and friendly staff!

Leisure Family_with_children

8/10

Excellent

14 Dec 2025

MohammadReza

The hotel is situated in an ideal location. The staff are friendly and work to meet your needs. The hotel rooms are a bit older and some of the amenities do not work the way they should. I would still recommend this hotel but know that there are opportunities for upgrades and improvements.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

David

Very nice property. Excellent hotel and the breakfast is great.

Leisure Partner

10/10

Exceptional

06 Dec 2025

MARK

Very clean suite. Staff is great and breakfast made to order. Walking distance to downtown. Fantastic!

Leisure Family_with_children

10/10

Exceptional

05 Dec 2025

Maria Teresa

Service

Leisure Partner

10/10

Exceptional

01 Nov 2025

Perry

Great location. Great service. Expensive breakfasts

10/10

Exceptional

13 Oct 2025

Erik

Great stay and friendly staff! We definitely recommend. Thank you.

Leisure Partner

10/10

Exceptional

11 Oct 2025

francois

Great hotel location, staff is amazing. Top hotel chain, price is high on food and drinks

Leisure Family

10/10

Exceptional

30 Sep 2025

Denise

Spa was beautiful - pool, sauna, steam and change rooms were lovely. Service excellent. Restaurant amazing too.

8/10

Excellent

26 Sep 2025

Lynn

Several small problems that the hotel addressed very quickly. However, it was clear that no vaccuuming of our room was done during a 4 night stay.

10/10

Exceptional

14 Sep 2025

Amanda

This is a beautiful high-end hotel. There were expensive luxury cars parked outside and dropping guests off all the time. Most guests looked like a million bucks! When we arrived after an overnight flight from Toronto, we were pleasantly surprised to learn that our room was ready and that we had received a complementary room upgrade. Our room was beautiful, spacious, and faced a very quiet side street. The bathroom only had a single sink which we are not used to, but the heated floors and fancy bidet toilet made up for it!

The bed was very comfortable. The room came with robes and slippers.

I recommend getting the breakfast included with your stay. It was excellent & included tattinger champagne! There was also a warming oven for fresh croissants, chocolate croissants and some other breads. There were traditional German breakfast items such as sausages, but also things like smoked salmon. There were made to order eggs, some of which came with caviar! This was definitely one of the nicest hotel breakfasts we have had.

The hotel is located on a street with all of the high-end stores. It is also a three minute walk from the famous Haufbrauhause and less than a five minute walk to the Marienplatz and Virtuelmarkt. We walked everywhere and felt safe all the time.

The hotel is also conveniently located to public transportation. For instance, we took the train to see the BMW Welt. And we took the train on our own to Dachau concentration camp. All very easy.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Amir

Excellent

Great location, excellent service, great food. Perfect stay.

Partner

10/10

Exceptional

11 Aug 2025

Mark

We loved our stay at the Hotel Vier Jahreszeiten Kempinski München. Hotel is in a prime location with many shopping and restaurant options. Hotel and amenities are five star. Breakfast is an experience I would not pass up. Hotel staff helped however they could. Very helpful and accommodating. Room was quite spacious with an excellent shower. Highly recommend. Thanks for a great stay!

Leisure Family

10/10

Exceptional

31 Jul 2025

Ali

excellent service and food

10/10

Exceptional

23 Jul 2025

debra

Beautiful hotel in a great area! Walking distance to many attractions in old Town Munich.

6/10

Pleasant

21 Jul 2025

Christopher

Service should be improved.

Leisure Partner

6/10

Pleasant

16 Jul 2025

Nevzat

Stayed in one of the upgraded, renovated rooms.
Room was nice and spacious. So was the bathroom. However, it seems like they forgot about the WC; it was literally pushed back behind the door! Obviously, with no privacy, no bidet or a washlet in place!
….cramped up foyer by the way!

Business_and_leisure Family

8/10

Excellent

09 Jul 2025

Hagen

I booked a better room which I thought would have a couch, instead there was just a single chair. In my opinion it is over priced but I guess people are willing to pay. The pillows are down, you need to stack them four high to get any support but that's Europe for you.

The location is great, service is good, rooms are quiet. My biggest complaint is the cost, I'll pick a different time of year to visit Munich next time.

Leisure Self

8/10

Excellent

09 Jul 2025

Aida

Perfect location, very friendly staff. Property seemed a bit outdated, furniture chopped, old bath robes, some towels need to be thrown away, limited package of toiletries. We stopped by for a drink in the lobby bar every evening, interesting crowd of locals, every night the same people didn’t seem like we in Germany, our prospectives

Leisure Partner

10/10

Exceptional

06 Jul 2025

Stuart

excellent property, staff and location. Worth every penny

Business_and_leisure Partner

8/10

Excellent

01 Jul 2025

George

Charming hotel

10/10

Exceptional

29 Jun 2025

Leonard

Outstanding property and stay. The one true disappointment w as the 50 Euro breakfast with no option for a person to order a la carte.

6/10

Pleasant

27 Jun 2025

Richard

It was ok. The concierge gave us bad information and they weee supposed to bring over our rental xar and they never did

10/10

Exceptional

05 Jun 2025

Catherine

This was our third time at this Hotel and again we were not disappointed. The location of the Hotel is perfect for getting around Munich. There is so much to see and do locally and you can travel quite easily to other cities. On this occasion, we travelled to Berchtesgaden and the Eagles Nest with Get Your Guide. This was a trip not to be missed. The best part of our stay in Munich is the Hotel. The Staff are professional and extremely helpful. The breakfasts are amazing and the Staff are very attentive nothing is too much of a bother for them. We have stayed in the same room, although on different floors, on each of our visits. The Housekeepers do a wonderful job. On this occasion we got to know Karlo Zupanic from the Concierge team, who provided us with expert knowledge on where to visit and every day made sure to ask if we needed any assistance, which we did. Also at Reception we would like to mention Francesca and Pia who were both so helpful in arranging our trip to Nuremberg. We also would like to mention Omabi who is always there to welcome you when coming and going from the Hotel. We hope to visit again in the very near future.

8/10

Excellent

27 May 2025

Tracey

I stayed here for five nights with my daughter. We were pleased with the professional staff, great breakfast, convenient location, restaurant recommendations and beautiful lobby

Leisure Family

10/10

Exceptional

15 May 2025

SAM

Excellent hotel

Leisure

4/10

Poor

20 Apr 2025

Seher

Ok so I checked in with my sister. We were greeted with an average response . The room given had zero view and felt like a jail. The second room given was dark and dingy , a bit outdated but we took it. Next morning my sister’s back was gone b/c the mattress was very bad( all springy no memory foam) definitely not for a 5 star standard. The staff recognized the faulty mattress and gave us yet another room which was much brighter and happier looking but at night when we tried to turn off the lights they wouldn’t turn off!!! It was absurd,,, after complaining yet again we were taken to another room to spend the night as their technician was not available to fix the lights .
Eventually lights were fixed next morning but we both were so harassed and annoyed. The hotel gave us free breakfast for 3 mornings out of 5 but no discount or voucher of any sort.
In short , location is ideal but hotel is not up to par for a 5 star hotel.

Leisure Family

10/10

Exceptional

20 Apr 2025

milka

Everything was perfect

Leisure Family

10/10

Exceptional

14 Mar 2025

Todd

First class

This hotel is outstanding in every way. I highly recommend it for business or pleasure.

Partner

10/10

Exceptional

10 Mar 2025

Patrick

Day one

Amazing. Thank you

Business

10/10

Exceptional

08 Mar 2025

Verified traveler

It was a great and unique experience. Love the place.

Friends_and_family Family

10/10

Exceptional

20 Feb 2025

Mostafa

Loved this pace

Leisure Partner

10/10

Exceptional

05 Jan 2025

Tiong-Keat

Beautiful hotel, conveniently located right by Marienplatz, shopping and the opera house. Room was a good size and nicely furnished. The staff were polite and helpful.

Leisure Self

10/10

Exceptional

05 Jan 2025

chris

Staff

Outstanding! First time to Munich. Staff was incredibly hospitable.

Partner

8/10

Excellent

03 Jan 2025

victor lima

Very good location

Leisure Partner

10/10

Exceptional

03 Jan 2025

Julie L

Lovely last minute stay in a great location!

The stay was lovely! We missed our connection flight in Munich due to mechanical problems on the plane. We were rebooked the next day. We decided to stay in the middle of town. Made the same day reservation on Hotel.com. We got our room when we got there earlier in the afternoon. Beautiful hotel, staff was very nice and food was great. Served us a glass of bubbles while we checked in. Very nice room. Great spot to walk to very nice stores and the famous Hoffbrau Haus. Highly recommended!

10/10

Exceptional

01 Jan 2025

Eloy

Vier Jahreszeiten Kempinski Munich Hotel is definitely a luxury hotel in a German way. As soon as you approach the hotel, you notice the luxurious cars, the classy and well-dressed patrons, and the extremely professional staff outside. The hotel is situated on a very exclusive strip and is surrounded by high-end luxury fashion shops. The lobby is very impressive and boasts a wonderful upscale ambience. Well-off, opulent Germans and monied foreigners sip wine in the gracious lobby. Definitely a special experience.

Leisure Family

10/10

Exceptional

30 Dec 2024

Vytautas

Great location , very nice property

Leisure Family

10/10

Exceptional

29 Dec 2024

joel

great place, best location

Leisure Family_with_children

10/10

Exceptional

21 Dec 2024

Robert

Wonderful place to stay in Munich

Leisure Family

10/10

Exceptional

18 Dec 2024

Scott Joseph

Lovely hotel. Drinks and food a bit pricey but no more than any other high end hotel.

Leisure Partner

6/10

Pleasant

17 Dec 2024

Jose

This property does not provide Five Star service nor understands the meaning of it. At check-in. They stated our room was ready, but needed to be approved by the manager. They asked that we sit in the lobby. After 15 min, we decided to have lunch in lobby. 30 min later, we did not hear from the front desk. We went up to the same clerk and she was confused. A five star resort, would have found us when the room was ready and brought us the keys. And had the luggage sent to our room. We ate at the lobby and bar on 3 different occasions. The wait staff wall by you and do not even acknowledge your presence. It's like a hunting game to get their attention. I blame the management for not teaching them what 5 star service is. Try the Mandarin Oriental.

Leisure Partner

10/10

Exceptional

15 Dec 2024

Ayberk

superb pre christmas experience in Munich for me and my family. excellent.

Leisure Family

10/10

Exceptional

05 Dec 2024

Mila

Only step in beautiful design of reservation area and your wonderful enjoyment begin!!!

10/10

Exceptional

03 Dec 2024

Oleg

Returning guests. Amazing hotel in every way. The convince of everything nearby is amazing! Staff is friendly and helpful. Will be returning again. Thank you for a pleasant stay.

Leisure Family

10/10

Exceptional

17 Oct 2024

Frank

Very convenient walk to everything. The staff is exceptional.

Leisure Family

8/10

Excellent

06 Oct 2024

Juan

For that price i was expecting a better room quality and more modern facilities.

The hotel experience is good overall but nothing fantastic aside if the quality of the food that is top notch

Leisure Partner

10/10

Exceptional

25 Sep 2024

Bell

A very upscale hotel conveniently located in Munich.

Leisure

10/10

Exceptional

19 Sep 2024

Catherine Hanlon

Our first visit was 2023 and were so impressed with the hotel decided to pay another visit in 2024 and were not disappointed.

Leisure Family

10/10

Exceptional

16 Sep 2024

Enrique

Excellent

10/10

Exceptional

10 Sep 2024

JINTAO

Professional customer service, amazing location, had a wonderful time staying there and will refer it to our friends.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Tim

Upmarket hotel situated in a great location close to the shops bars etc

Leisure Family

10/10

Exceptional

25 Aug 2024

Nicholas

Excellent

10/10

Exceptional

25 Aug 2024

Vilija

Elegant, historic, great cuisine, excellent service

Family

10/10

Exceptional

17 Aug 2024

Richard

I would choose it again.

Leisure Self

10/10

Exceptional

08 Aug 2024

Rebecca

Very nice property with great staff.

Leisure Family

10/10

Exceptional

08 Aug 2024

David

Impeccable service.

hope to come back to this hotel one day.

Friends_and_family Family

4/10

Poor

05 Aug 2024

Maedhbh

Definitely, definitely NOT 5 Star

Had lovely check in. Our 2 rooms were interconnected but took hours & multiple requests to have connecting doors opened.
Multiple bad customer service experiences especially with bar staff in the evening.
Room was small but ok. Housekeeping was excellent. Breakfast was additional €45pp and not v good except for inlet station.
At Check out had been billed for car parking & they kept asking was I sure I didn’t park…. Very sure, we had no car!
A lot of € spent but not great experience unfortunately.

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Verified traveler

Great location. For the price I would expect better linen, cleaning and size of the room.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Leonard

cigar smoking room was a nice surprise. The TOTO all in one bidet toilet was, well, great. Pool was nice room was super clean.

Leisure Family

8/10

Excellent

15 Jul 2024

Zaida

This is my first time to use Expedia, and after I arrived I wanted to end my stay early and visit nearby friends. The Hotel said my reservation was non-refundable and I would have to pay the entire cost. I tried contact Expedia for advice, but I could not get through to anyone. I doubt I will use Expedia in the future.

Business_and_leisure Self

10/10

Exceptional

02 Jul 2024

Heather

Prime location, luxurious accommodations.

Amazing stay near the heart of the Altstadt. The hotel was luxurious in a prime location with excellent amenities and helpful, welcoming staff. Five stars. We definitely return.

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Deepankar

Highly recommended. Great location, staff anf rooms. Suites were well equipped, decorated and sized.

Leisure Family_with_children

8/10

Excellent

27 May 2024

Melissa

Located in a great area for shopping, walkable distance to Munich landmarks and plenty of public transport options. The door people and room service staff were lovely.
For such an expensive hotel I found the service at reception very underwhelming. The lighting in the room, especially bathroom for doing makeup etc was terrible. The shower was also horrible.

Business_and_leisure

8/10

Excellent

01 May 2024

David

Very nice hotel overall. A little disappointing that the “view” out of the windows was an inner rooftop area of blank walls. Also, small things such as a cheap coffee maker in the room and no shower lotion soap, just bar soap. The buffet breakfast was excellent and the lobby is very nice.

Leisure Partner

10/10

Exceptional

01 May 2024

Lillian

Excellent location, service and room

Leisure

10/10

Exceptional

26 Apr 2024

Daniel

Very lovely hotel

Business_and_leisure Self

10/10

Exceptional

30 Jan 2024

Christian

5 stars

as expected from this traditional 5 star hotel

6/10

Pleasant

05 Jan 2024

Juanita

Nice but extremely crowded bar areas

We absolutely love the hotel! The only down side was that so do many other people apparently. The lobby bar was always crowded as well as the hotel bar. Whenever we asked if there was seating, they said we needed to reserve a spot. But there were conflicting answers whenever we tried to request a spot. Others however seemed to come and sit right down without waitstaff assigning spots. Disappointed in the handling of seating. I felt that hotel guests should be given priority.

Partner

10/10

Exceptional

28 Dec 2023

Michael

Very well kept up property excellent central location and very helpful staff

10/10

Exceptional

20 Dec 2023

Kathleen

Excellent hotel and staff. Beautifully decorated for Christmas. Conveniently located so you can walk everywhere and get to the train.

Leisure Family

10/10

Exceptional

19 Nov 2023

BEATRIZ

Awesome!!!!

This is a wonderful hotel. Alex the manager is a very kind and professional person.
I love the staff and the hotel location and amenities
My favorite !

Friends_and_family Family

10/10

Exceptional

17 Nov 2023

Oleg

Everything was incredible from early check in to check out. Staff was friendly and accommodating. Breakfast buffet was top notch. Prime location! A must when staying in Munich.

Leisure Family

10/10

Exceptional

26 Sep 2023

Helene

Perfect Background for a Special Celebration

A beautiful quiet room to celebrate our 50 wedding anniversary.
The special greeting sent to us was creative and delicious!
Thank you.

Partner

10/10

Exceptional

21 Sep 2023

Jana

The best

Self

10/10

Exceptional

21 Sep 2023

david

As nice as you would expect for the price

Leisure

10/10

Exceptional

09 Sep 2023

Rasha

The location is excellent on a very lovely street with upscale boutiques and restaurants and in a very close proximity to many of the sights. The staff is very friendly and attentive!

Leisure Family

10/10

Exceptional

21 Aug 2023

Catherine

Fabulous and luxurious hotel with a brilliant central location. Breakfasts were a particular highlight.

Leisure Partner

10/10

Exceptional

27 Jul 2023

Richard

Perfect

8/10

Excellent

23 Jul 2023

Joel

I like breakfast here and room is clean but staff are not friendly. Good location

Leisure Family

10/10

Exceptional

05 Jul 2023

mary

Very nice hotel in a great location. Perfect for a weekend trip to Munich.

Leisure Self

10/10

Exceptional

02 Jul 2023

Jenina

Wonderful hotel that is close to all sightseeing and shopping areas. I would love to stay here again when I come back to Munich!

Business_and_leisure Self

6/10

Pleasant

28 Jun 2023

Jana

Rooms were very small
Asked to upgrade room, was told no larger rooms were available.
Night manager not friendly or overly helpful.

Maintenance got blood on our draperies while working on securing windows.
And ALL THE SUDDEN THEY UOGRADED ONE OF OUR ROOMS TO A SUITE…. But supposedly the night before were all sold out due to a conference.

Friends_and_family Family