Name: Crowne Plaza Antwerp
Address: Gerard Le Grellelaan, 10, Antwerp, 2020, BE

10/10

Exceptional

27 Jul 2026

Amin

Great experience and overall stay. Staff was helpful and the room was modern, roomy and clean.

8/10

Excellent

17 Jun 2026

Tony

Great staff at check-in and for breakfast. Can't understand why they charge for parking yet have free parking lots all around the hotel on the streets. Hotel should be offering free parking.
Breakfast was outstanding, everything needed was in the buffet.

Self

8/10

Excellent

16 Jun 2026

Christopher

Good hotel. A little out of the city but very good value for a night. Would use again.

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Ibrahim

Great experience always, clean room, great staff, great breakfast and very convenient

6/10

Pleasant

10 Jun 2026

Mohsin

3 Star Hotel

10/10

Exceptional

10 Jun 2026

George

Parking slightly expensive but convenient hotel, clean and modern.

Friends

10/10

Exceptional

10 Jun 2026

John

The rooms are very nice and clean. The best

8/10

Excellent

05 Jun 2026

Stephen

Room was good, except the aircon was faulty, took some persuading but got moved to another room. Staff were all very polite and upgraded the room for the inconvenience. Breakfast was very good, nice selection of hot and cold, plus pastries. I would definitely recommend and would use again if travelling through Belgium.

Partner

6/10

Pleasant

12 May 2026

Garry

Stayed here for a conference.

Rooms a good size with safe and fridge. My room was a little tired.
I needed an iron to press clothes for a presentation, all my colleagues said that their rooms had irons, mine didn’t. However, a very helpful housekeeping lady organised one for me.

My room was at the end next to the fire exit stairs which had bright lights on all night requiring me to wear a night mask. My colleagues said there rooms had blackout curtains, mine didn’t.

On the last day I used the spa facilities which were great.

The shuttle from Brussels airport stopped outside and there were nearby bus stops to the city centre,

Food and drink seemed to be very expensive.

We had catering for the conference which was excellent. Sadly, the same couldn’t be said about the restaurant. It was overpriced and dreadful! The majority of my colleagues agreed.

The roast cauliflower was so overcooked, it fell apart on touch and was barely lukewarm!

A colleague complained that his meat dish was minuscule and cold and got it replaced as even the manager agreed with him. All of us were determined not to eat there again, so went into the city to eat after the first night. (Unless the conference supplied food).

I didn’t have the breakfast (at 25 Euros) Again, I was told by colleagues that it was very poor value).

However, you could amuse yourself watching the mice scurrying about in the bar & restaurant, we saw them often! The staff were aware they had a mouse problem!

Self

8/10

Excellent

05 May 2026

Arkadiusz

Excellent hotel but please provide more flat pillows please 😎

Business

10/10

Exceptional

03 May 2026

Erik

Rayan was at the front desk when I checked in. He was great! Very professional, knowledgeable, funny, and really helped me get settled in.

Self

8/10

Excellent

10 Apr 2026

Adnan

Goodn

10/10

Exceptional

08 Apr 2026

Melissa

We hebben enorm genoten van ons verblijf in dit hotel. Het personeel was ontzettend vriendelijk en altijd bereid om te helpen, wat meteen voor een warm gevoel zorgde. De kamer was netjes, comfortabel en duidelijk redelijk recent vernieuwd. De ligging is bovendien heel praktisch, vlakbij de verbindingswegen. Ook de prijs viel heel goed mee voor wat dit hotel te bieden heeft. Wij zouden hier zeker opnieuw verblijven en raden het hotel absoluut aan.

Business

10/10

Exceptional

07 Apr 2026

Naman

Great location, friendly staff

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

jennifer

Room quite sad. Lots of damage to furnishings and the wood by the window. Looks as if its probably been done a while ago and they have just left it. Room service not very universal, nothing much for children very limited with no standard room service options ( burger, club sandwich, nuggets things children would eat after a long journey). Found it quite unwelcoming as a family. Was expecting standard crowne plaza - this was not it.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Selene

The sauna and pool were excellent to relax after a long hard week of work. The staff was super friendly and helpful.
We will come back for sure.

Family_with_children

10/10

Exceptional

09 Mar 2026

Fredrik

Nice hotell

Self

10/10

Exceptional

02 Jan 2026

Dirk

Great, clean rooms. Fantastic pool and sauna. Excellent restaurant and bar. Convenient location.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Luc

Great rooms, restaurant, pool, and wellness area!

Leisure Self

10/10

Exceptional

17 Dec 2025

Murray

Nice room, clean, quiet and the shower gel was lovely.

Friends_and_family Family

10/10

Exceptional

23 Nov 2025

Luz

everything perfect

Business

6/10

Pleasant

04 Nov 2025

Cengiz

the beds were not comfortable, very soft and not easy for 2 persons to sleep, when you turn your partner has to turn or move as well. the sauna was out of order. the staff was really nice but charging 20euros for parking was really disappointing. I could rate with 4 stars but parking charge has cost you a star.

Leisure Family

10/10

Exceptional

01 Nov 2025

Tracy Margaret

The reception staff were exceptional. Extremely helpful at all times. Also the house keeping staff were very efficient. We stayed for a month and our room was immaculate. We chose The Crowne Plaza not only for its location but we had a bath in our room, which is non negotiable for us. Thank you

Leisure Partner

8/10

Excellent

15 Oct 2025

Daniel

Great hotel for Antwerp Expo.
Service at the restaurant was not very accommodating but honestly it could be house-rule not to serve a pommes- frites alone although it is on the menu. It could be a starter/ not a side-dish….

Business Self

10/10

Exceptional

14 Oct 2025

SERGEY

All great

10/10

Exceptional

07 Oct 2025

Haoxiang

Great!

Satisfying of almost everything! Would come back again!

Business

4/10

Poor

03 Oct 2025

Byoung Kook

Payment system need to upgrade

Business

10/10

Exceptional

14 Sep 2025

Christopher

Lovely hotel really nice pool and spa. Very friendly and helpful staff.

Leisure Partner

6/10

Pleasant

14 Aug 2025

Verified traveler

Weak air conditioning

Face mirror was broken so we changed the room. However, the air conditioner was too weak so we came back to the original room. The air conditioner keeps at 25-26 degree which it is a bit difficult to fall asleep especially during heat wave season.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Verified traveler

Decent option in the area

Nice hotel, with good amenities. There's paid parking but we used the street parking around the hotel which is both free and plentful.

Friends_and_family Family

10/10

Exceptional

15 Jul 2025

Jean Pierre

The property is exelent only problem was that room was not sk clean under the besds was a little dirty. For the rest the property was nice.

Leisure Family_with_children

10/10

Exceptional

05 Jun 2025

John

Loved the spa area

Leisure Family_with_children

8/10

Excellent

27 May 2025

Verified traveler

Classy hotel

Lovely hotel, friendly staff in hotel and restaurant where the veg burger was good. Quite a bit of noise from the roads outside but didn’t stop me sleeping. Parking secure on site, it’s quite a way from city centre but local buses and uber worked a treat

10/10

Exceptional

30 Apr 2025

Mateusz

Property incredible and clean. Staff were incredible, parking was on site and affordable and the pool/gym area was very clean and modern

Business_and_leisure Family

8/10

Excellent

26 Apr 2025

Tharshini

Good stay outside of Antwerp. Clean and new enjoyed the pool , steam room and sauna. Bathroom didn’t have any lock , not sure why it wasn’t fixed before just a. If inconvenience . Only stayed one night so didn’t ask to move rooms . Would stay again

Leisure Family_with_children

2/10

Poor

25 Apr 2025

Patrick

The hotel is nice inside, has a nice pool, gym, but the room I stayed in was so noisy from the traffic, with multiple freeways all passing in front and around and traffic flowing all night. I barely slept each night.
Tried to change rooms, but none on other side of building available.
Won’t stay here again for risk of getting similar facing room. Last time I stayed I must have been on the other side of the hotel.

Business

10/10

Exceptional

17 Apr 2025

Tony

Cool

6/10

Pleasant

30 Mar 2025

Verified traveler

Noisy

First thing I find on the elevator wall in this place is a story about some local big shot architect who is obviously a genius, because he is local, who designed this monumental landmark, and therefore it is a piece of art. The truth is there are hundreds if not thousands of much better hotels. One important difference is they are quiet. When you build something of glass and concrete, gotta make sure you cut low frequency noise coming from a nearby highway. The genius architect here didn't. Knowing that, the reception staff must fill quietest rooms first to keep most guests comfortable especially when the place is only half full, if they care. We got a room facing highway on entirely empty floor. That was not very accommodating. We spent a troublesome night listening local traffic. The name of the receptionist is Ian.

Partner

10/10

Exceptional

01 Mar 2025

OLEG

good prise and good kwality.

10/10

Exceptional

25 Feb 2025

Bhavesh

Great hotel. Nice restaurant!!

Leisure Partner

8/10

Excellent

22 Feb 2025

Ammi

Convenient from motorway. Clean and comfortable rooms. Easy checkin and out. Food was average. The pool and gym area were great. Unfortunately the hotel corridor smelled of cigarettes.

Leisure Family

6/10

Pleasant

01 Jan 2025

chakir

Not great

Friends_and_family Family

10/10

Exceptional

31 Dec 2024

elisabeth

When I arrived there was no heating in the room. Staff came to check and said heating will start soon. After 3 hours nothing happened so I asked to change room. And all was fine

Leisure Self

4/10

Poor

25 Nov 2024

Javier

Way below average customer service. Bad attitude towards guests from the front desk.

Business

6/10

Pleasant

23 Nov 2024

Gerard

Not Worth the Money

Overpriced for what you got - particularly the restaurant. Very little choice for the restaurant menu and the prices were too high for the quality of the food. Advertised as a bar and a restaurant but did not have a separate bar
Poor sound insulation between the rooms. Could hear television from room next to mine.

Business

10/10

Exceptional

16 Nov 2024

WAHEED

Common man

Nice hotel; clean and convenient

Business

6/10

Pleasant

15 Oct 2024

Verified traveler

cleanless

cleaning service was not good , I stayed 2 nights but bathroom was not cleaned during my stay .

beside of beds and pillow were not comfortable

Business

10/10

Exceptional

14 Oct 2024

George

Great place

10/10

Exceptional

10 Sep 2024

Anand

Very good and friendly staff. They sllowed early check in. That is very nice. Recommend to others to stay there.

10/10

Exceptional

09 Sep 2024

Mr Cristian

Crowne Plaza Antwerpen

Close to motorway and city, easy check in, open air parking, great breakfast, super comfy beds, nice shower facilities, clean and decent general presentation.
I would stay again.
Great customers service from Reception staff.

Some things to improve: door repairs, stained carpet, AC is a smelly.

Friends_and_family Family

8/10

Excellent

07 Sep 2024

Ceyana

Staff were generally nice and approachable however when we requested extra towels for a family of four in the morning the housekeeper was a bit rude. The swiming pool is only for swimmers there is no shallow area for young non swmmers. Breakfast was good with lots to choose from. All in all a good stay.

Leisure Family_with_children

10/10

Exceptional

31 Aug 2024

mezbaur

We have had a very good stay at the hotel. However, I had to pay 20 euros per day for parking. This is the first time ever I have found that hotel guests are charged for parking.

I hope, the hotel or Expedia should make it very clear while booking.

Leisure Family_with_children

10/10

Exceptional

30 Aug 2024

Risha

Pool was amazing

Leisure Family_with_children

8/10

Excellent

29 Aug 2024

Trina

The hotel is generally very good. My only complaint is the swimming pool’s temperature is so cold so didn’t enjoy it. The hotel is located in a very busy noisy road, hence can be a bit too much however I was on 8th floor so can’t hardly hear the noise of the city.

Leisure Family

8/10

Excellent

28 Aug 2024

Paul

Just a stop over on way to Germany.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2024

Nagiana

We chose this hotel for the third time due to its spacious Queen beds.
The mattress provides a very good nights sleep and the price for the room is reasonable.

Partner

4/10

Poor

18 Aug 2024

Lakshmi

Close to highway very noisy. Very slow front desk service.

10/10

Exceptional

16 Aug 2024

Ben

An excellent hotel in a well connected locale.

The Hotel is clean, well equipped and the staff were excellent, friendly and incredibly helpful with our requirements.

The rooms are well equipped, clean and modern, with excellent coffee facilities in room.

Friends_and_family Family

6/10

Pleasant

15 Aug 2024

Verified traveler

Nice pool but far from centre

The hotel is not too bad. Nice pool for the kids. A bit far from the centre but if you are driving then its ok. Team very friendly. The only reason i gave a 3 star is because we were sat with another family for breakfast and i did not feel comfortable at all. Its supposed to be a hotel not staff room that u go and sit with whoever u want on ur break.

Friends_and_family Family

8/10

Excellent

25 Jul 2024

William

The hotel was nice and the staff were friendly. The room was comfortable and clean.

Leisure Family

10/10

Exceptional

25 Jul 2024

Eddie

Great stay, only minor issue was checkout but dropped card off and awaiting emailed invoice

Business

10/10

Exceptional

10 Jul 2024

benjamin

Awesome hotel with great facilities.

Second time staying at this hotel. Stayed for one night on a business trip. Great hotel with wonderful facilities.

Food in the bar is expensive 22 euros for a burger but there is a cafe at the garage next door with cheaper options.

Great hotel would definitely stay again. 12:00 check out also really helped as my meeting the next day was not till 1.

Business

2/10

Poor

03 May 2024

Ian

Had reservation with supporting documents; property claims no rooms available therefore no stay. Room stay charged and paid for credit card. Matter under dispute.

Leisure Self

10/10

Exceptional

01 May 2024

Linda

Linda Cruz

Friendly and helpful staff. The room was clean and had all the necessary amenities.

Friends_and_family Friends

4/10

Poor

05 Mar 2024

Julia

AC not working

The room was extremely hot, no matter what we did. Opening the window was hardly an option as the noise from the road was extremely loud. The AC wasn’t working properly, again didn’t matter what temperature we tried. Please, fix the ac.
Overall hotel is good.

Partner

2/10

Poor

16 Sep 2023

Saad

The smell

4/10

Poor

01 Aug 2023

Mark

Upon arrival, the room was extremely hot. We set the A/C to 18 and left for a few hours. When we returned, the room temperature was 23. We spoke with staff, they came up and said that the A/C wasn't able to cool the room any further and it's beyond their control. They brought us a fan to help, however it didn't do much. The electrical outlet had fallen open and was exposed. We requested a box of tissues twice because they weren't refilled, non were ever brought to us. Upon check out, we were asked about our stay, we again explained the problems we experienced and the response was \"OK, thank you, see you next time\"??? This hotel is far from a 4 star, very dated and it seemed most things don't work and service is a challenge at best. Very disappointed with our experience!

Leisure Partner

8/10

Excellent

13 May 2023

jo

-

10/10

Exceptional

28 Mar 2023

Michael

The staff really made the difference in this hotel! They were great. Once thing needs to be addressed. The restaurant staff were not very pleasant or easy to work with. Every time I spoke with them I felt like I was bothering them.

Other than the restaurant staff the hotel was great. Highly recommend....

Leisure Family_with_children

10/10

Exceptional

04 Feb 2023

Frank

Nice and comfy rooms

8/10

Excellent

17 Nov 2022

anthony

Great restaurant

Really nice stay, great food and friendly staff

Business

10/10

Exceptional

13 Sep 2022

esperanza

Beautiful hotel, room perfect. Will return.

Leisure Family

6/10

Pleasant

13 Sep 2022

Edmond

The hotel is very well situated and has the airport bus stopping just in front which is fantastic. However the hotel was full of business people, not a place free to sit in the lobby. The restaurant was jam packed and noisy. The food was average. I probably will not return again.

Leisure Family

10/10

Exceptional

22 Aug 2022

Mary-Ann

Staff were super friendly and helpful. Hotel is a little tired and could do with a refreshing paint lift and bathroom modernisation. That having said it didn’t spoil the trip

Friends_and_family Family

10/10

Exceptional

03 Aug 2022

Bernice

The staff were very professional and polite, and the room was very cozy.

Leisure

2/10

Poor

21 Jul 2022

Majed

Nothing unique

Leisure Family_with_children

6/10

Pleasant

08 May 2022

Edgardo Alexander

Our Bed is too soft

Everything was good especially the service at the bar resto of the hotel. The only issue we have was that the bed was too soft for us.

Partner

10/10

Exceptional

05 Feb 2022

Romualdas

Very nice hotel in convenient place.

Great hetel and very convenient as close to motorway. Stayed there second time and definitely will be back. Very nice selection of breakfast, everyone will find something to eat.

Business

8/10

Excellent

03 Jan 2022

Janine

Perfectly adequate for the rate paid

Leisure Family

10/10

Exceptional

18 Dec 2021

B

The one

Quick stop and it was great.

Business

6/10

Pleasant

21 Nov 2021

Verified traveler

In the middle of a network of roads so lots of traffic noise. Shower was very weak too. Breakfast was however tasty and the service was friendly.

Partner

10/10

Exceptional

10 Nov 2021

Andrew

Great hotel, super staff and enjoyed the trip to Antwerp.

Friends_and_family Family

6/10

Pleasant

15 Oct 2021

Verified traveler

Very noisy old rooms

Business

10/10

Exceptional

11 Jul 2021

Verified traveler

Great hotel, centrally located, good for a stop on the way to France…

Business Partner

10/10

Exceptional

14 Jun 2021

Verified traveler

All great

Leisure Self

8/10

Excellent

18 Feb 2020

Verified traveler

All fine, although felt fairly basic for the price.

6/10

Pleasant

25 Dec 2019

Jean

Remodel please

A little remodeling is definitely needed. Bathrooms and room furniture are outdated.

Friends_and_family Family

4/10

Poor

30 Nov 2019

Verified traveler

No availability for dinner at restaurant, was told to go out to restaurant five minutes walk away in the dark along a main road by myself. Went to bed hungry - to find dirty sheets that had to be changed. No plugs near bed or near mirror. Very disappointed and staff seemed unconcerned.

Business Self

8/10

Excellent

31 Oct 2019

Verified traveler

We arrived at the Crowne Plaza mid-evening when it should have been early afternoon, thanks to Eurotunnel’s crass incompetence. Even before checking into our room we headed for the restaurant having not eaten anything substantial since breakfast. The restaurant was relaxed, the staff pleasant and our meals tasted jolly good!

Our room was large and quiet. (It would have been larger without two double beds!). We had a wonderful breakfast next morning lingering until 10:00 over endless cups of decent coffee. We were sorry to leave!

You wouldn’t stay here if you were planning to visit the city centre of Antwerp. However, it’s really handy for the motorway network. You can easily park for free on the roads at the front or side of the hotel. I paid for the hotel car park which was convenient though there’s a charge

Leisure Partner

8/10

Excellent

16 Oct 2019

Ian

Great location for exhibition centre

Decent hotel which we have used before due to proximity to Exhibition Centre - you can walk to the halls. Only let down by expensive breakfast and very expensive parking.

Business

10/10

Exceptional

07 Jul 2019

Verified traveler

Helpful staff, delicious breakfast and excellent amenities like spa/sauna, gym & swimming pool. Only problem I had was the door handle to my room, its old-style, difficult to twist open. Not user-friendly for people who has hand dexterity problem.

Leisure Self

6/10

Pleasant

21 Jun 2019

Verified traveler

Good hotel Nice city Receptionist excellant pleasant stay

Leisure Friends

4/10

Poor

26 May 2019

Alex

Make sure you don’t need clothes cleaned!!

Hum.... when you think you trust a brand and then it really let’s you down, it’s not good! Especially when it comes to entrusting your clothes to them, and believing they will be returned clean and ready for use! Not in this case as my dirty laundry was left under reception. The poor chap on night duty tried to help, but at 6am I had to put on soaking wet clothes for my journey home! I don’t blame the chap on reception, he did his best, but was let down by his colleagues!!

6/10

Pleasant

13 May 2019

Verified traveler

It was quite modern but the rooms were missing some tlc

Leisure

10/10

Exceptional

02 May 2019

Verified traveler

Excellent Staff with very good language skills at reception.
Good quality endless breakfast.
Beds a bit too soft.

Friends_and_family Partner