Arass Hotel & Business Flats

Belgium , Antwerp
Antwerp, Plantin en Moretuslei, 111
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50 reviews shown

10/10

Exceptional

16 Sep 2025

Yulia

The flat was convenient and location is excellent 15 min walk to the train station. There was a cleaning service multiple times per our stay. The area is safe and there is a supermarket just in front of the building. The staff was really nice, gave us some tips about the city. Will come back.

Leisure Partner

10/10

Exceptional

28 Jun 2024

Mitch

Was great, would stay again

Leisure Friends

6/10

Pleasant

24 Oct 2023

James

The apartment itself, on two levels, was lovely, and quite comfortable. The location of the property was great, just 15 mins from the station. But the room was noisy, in terms of hearing the banging about of other apartment users. There were dead bugs squashed against ceilings and walls. The heating didn't work. On the third day, the WiFi stopped working. I wouldn't recommend this place.

Leisure Partner

10/10

Exceptional

05 Jul 2023

Joy

Second time at Arass! Starting to feel like a second home. Great service overall!

8/10

Excellent

05 Jul 2023

Marisa

The check-in took too long, as the reception was unmanned and we waited for a little while until someone came out to greet us and check us in. We were given an upgrade to a big flat and that was a nice surprise. The flat had a note asking us to clean the kitchen before we left to avoid being charged for cleaning. I find that excessive. This is a hotel after all and it is expected for room maids to clean after you when you check out.

Leisure Partner

6/10

Pleasant

29 May 2023

Paul

Kitchen was disappointing and room was very noisy due to street and apartment above.

Leisure Partner

8/10

Excellent

21 Feb 2023

Lynn

It would be better if hotels provided recycling bins for paper and plastic recycling.

Partner

10/10

Exceptional

25 Jun 2022

John

Superb Front Desk Staff; Comfortable Apartment

The front desk staff were exceptional. I am sorry that I did not get all of their names, but I do remember Winston very well, a kind and friendly soul. Their thoughtfulness and kindness went a long way towards making my stay memorable. In addition, the room (actually, apartment with kitchenette) to which I was assigned was roomy, bright, comfortable and clean. The neighborhood was convenient and I have nothing to suggest in the way of improvement. The online photos were representative of the apartment in which I stayed.

Self

6/10

Pleasant

16 Jun 2022

Maryann

My room had a bad isolation window, we heard all the streets at the morning, the concierge was So welcoming and happier

Leisure Family

8/10

Excellent

10 Jan 2022

Caitlin

The property itself was very nice, staff was kind and very helpful. The area around is pretty much walking distance which is great. The only flaw I'd say is that the walls are thin so noisy with neighbors.

Leisure Partner

10/10

Exceptional

30 Aug 2021

David

Great value

Reception was very good, called on the day of check in to check my arrival time, as the reception closed early they WhatsApp’s me a video to help find my key :)
The room was great value for money

Partner

6/10

Pleasant

16 Aug 2021

Verified traveler

Bit weird. The bed is comfy, room big and all is clean. Very outdated and despite telling them I would arrive late (around 10.30pm) I got asked ‘why so late’ when I arrived. Isn’t this what happens at a hotel?

Leisure Self

10/10

Exceptional

22 Oct 2020

Verified traveler

Very big and calm, one thing that I didn't like was that I could hear noise from my next neighbour room

Leisure Family

6/10

Pleasant

05 Jan 2019

Verified traveler

Overall was ok, just they charge parking regardless of usage or or without your authorization, you need make sure to get the money back for it... Smell of cigarette smoke im the room and sharp urine smell in the lavatory when I told them by email the response that I got was: \"our cleaning team doesn't smell it\"

10/10

Exceptional

26 May 2018

Robert

Great location. Nice place.

Great little appartment for the price.great location, very convenient. Super helpfull staff.

Family

10/10

Exceptional

01 Apr 2018

Sheng

would stay again

the wifi is a bit slow, the signal is not very good, but overall it's a very comfortable stay the staff is very helpful and friendly.

Partner

10/10

Exceptional

27 Jan 2018

Comfortable aparthotel especially for longer stay

Arass Business Aparthotel is conveniently located a few kilometers from the Antwerp city center, with the easy access to E19 motorway. It has an ample covered car parking in the inner yard (at the extra fee), entrance from the main street, very easy to park and get in and out.
Hotel building is old, but it seems recently refurbished.
Very attentive and responsive reception staff (however, limited working hours: 8:00-17:30, outside these hours the entrance is with the code for the self check-in and the electronic card).
We stayed in the Penthouse apartment, which is very bright and spacious, featuring up to ceiling windows and large terrace. Apartment consists of the bedroom and living-room with the separate kitchen corner. Good soundproofing, since we haven't heard any noise. Apartment is simply decorated (slightly lacking of the modern style), but is cozy, warm, clean and equipped with all necessary facilities for the comfortable stay. It has the individually adjustable heating, two air-conditioning units in both rooms, two flat-screen TVs, comfortable bed with good quality bedding, including extra pillows. Good shower with the normal water pressure. Excellent WI-FI.
There is a big Supermarket Delhaize in the front of the hotel, where we found everything we needed and even more.
Overall, it's a comfortable aparthotel, especially suitable for a longer stay.

6/10

Pleasant

20 Oct 2017

yossi

The hotel was excellent for me because it was as close to what I needed
The disadvantage was there. The air conditioning system is not under your control
So when I wanted to cold it did not work
Because the managers there are determining how cold you will be in the room. And this is not normal in a regular hotel

8/10

Excellent

02 Aug 2017

Peter

Aparthotel near Centraal Station

Spacious room with kitchen on 6th floor with view of city. Kitchen rather sparsely equipped, maid service erratic.Check in after 5.30 is by a machine, time consuming after a long journey but worked Ok. Ring them if you know you will arrive late, they will send you instructions.Parking is on site & fine. 10 minutes walk to station, tram nearby. Easy to find from Ring road.

8/10

Excellent

12 Oct 2015

Tanya

Great stay

The room was lovely with plenty of space for us. The stairs were quite scary tho with no banister on side away from wall. Having the toilet downstairs and bathroom upstairs was not a good use of the space.
It's about a good 10-15 min walk to closest entrance to station then another 5 mins walking to other end where all the trains go from.
We did not have the hotel breakfast as having a kitchenette meant we could do breakfast on our schedule from supermarket across the road.

Partner

4/10

Poor

07 Sep 2015

Verified traveler

Post refurbishment prices, pre refurbishment room.

They are in the middle of a refit from the looks of it.
Pictures of rooms looked great, actual room was completely different and would have been better value at half the price.
Was charged extra for parking which wasn't mentioned anywhere.

Family

8/10

Excellent

09 Jun 2015

Carolyn

Clean, well-located flat, free parking

We were in town for a concert at the Sportspaleis so chose Arass as it was relatively well located for getting there by taxi and it had free parking (we were driving). We had an apartment with a kitchen and a loft style bed. Everything was clean and worked and there was a big TV. If you're thinking about cooking you might struggle to make much as there were two pots and limited utensils. The kettle was hidden under the sink. The receptionist was very friendly and helpful. Big supermarket across the road. All in all a good stay and would probably stay again if looking for more self-contained accommodation. There are some renovated apartments as well which looked very nice.

Partner

8/10

Excellent

30 May 2015

Christoph

Great room almost perfect

+ huge supermarket across the street
+ short walk to the main station
+ 24/7 checkin
+ rental bicycle across the street (online registration beforehand needed)

-Iron is missing for a business hotel
-toilet upstairs would be more helpful than downstairs

Partner

10/10

Exceptional

22 Mar 2015

Catherine

nice stay in arass

nice place I would recommend it! Very close to the station shops and bank nearby so perfect location

Partner

10/10

Exceptional

05 Oct 2025

Claudia

Nice hotel with nice location and nice staff! Walking distance from Antwerp Central station. Spacious and clean room. Staff at the front desk was very welcoming and friendly. As we were in a hurry to go somewhere, we were kindly allowed to check in early, which was super helpful.

Friends_and_family Friends

8/10

Excellent

01 Jun 2025

Pia

Prima verblijf voor een weekend Antwerpen. Wij hadden onze fietsen mee, je zit overal dichtbij. Fijn dat er een parkeerplaats bij is. Supermarkt aan de overkant. Wel wat verouderd en erg gehorig.

Leisure Partner

8/10

Excellent

05 Jan 2025

Wim

Uitstekende accommodatie op wandelafstand van het centrum. Afgesloten en overdekte parkeerplaats voor 17€/nacht. Kamers waren goed warm. In de ontbijtruimte daarentegen was het ijskoud.

Leisure Partner

10/10

Exceptional

18 Dec 2024

Nice hotel, witharig beautiful room. Friendly staff.

Leisure Friends

10/10

Exceptional

20 Oct 2024

Richard

Top

Leisure Friends

6/10

Pleasant

23 Sep 2024

Jimmy

Un hôtel un peu négligé. Manque d’entretien des installations. Le petit déjeuner était très austère et de mauvaise qualité pour le prix demandé.I’m

Leisure Partner

8/10

Excellent

22 Sep 2024

Hans

Bijzonder pro actieve behulpzame en aardige receptie.
Heel waterige koffie bij het ontbijt.

Leisure Friends

2/10

Poor

21 Jun 2024

Anwar

Restaurant Personal war super, das ich mein Müll selber aufräumen und Weg bringen war für mich unglaublich, war besprochen 229 Euro inklusive Auto Parkplatz, dass müssten wir doch bezahlen 16 Euro x2 Tage aber kam dazu Hotel Steuer, Tourismus Steuer , für Extra kessen Extra 50 euroGeld, war deüber

4/10

Poor

15 Jan 2024

ludivine

Trop bruyant...

Aucune explication pour se reperer ...ascenseur réception parking un peu compliqué, il faut tirer sur une corde pour sortir du parking ( cela aurait été sympa de nous le dire ...) les appartements côté rue sont hyper bruyants , tres mauvaise insonorisation, passage de voiture , de véhicule d urgence toute la nuit avec les sirenes ...impossible de dormir correctement
Les escaliers pour monter aux chambres ne sont pas sécurisés, c est tres dangereux !
Le logement etait néanmoins propre et assez bien équipé mais le bruit de la route associé aux travaux juste en face sont insupportables

Friends_and_family Family

8/10

Excellent

02 Apr 2023

Verified traveler

basic ok

Basic flat close by train train station. good sound proof.

Partner

8/10

Excellent

01 Feb 2023

Monica Patricia

Muy bella estadía

Cerca de la estación de tren. El departamento muy bonito y espacioso. Cuenta con sofá además de una cómoda cocina. La habitación en el entrepiso también grande y muy linda. El único inconveniente es que en el entre pido solo hay ducha porque el inodoro está abajo detrás de la cocina y fue un poco incómodo.

Partner

10/10

Exceptional

29 Jan 2023

Twinkel

Top service!

Leisure Partner

10/10

Exceptional

15 Jan 2023

nazli

Really nice hotel and the receptionist Winston was so kind! thank you

Leisure Friends

4/10

Poor

13 Aug 2022

Laila

Ikke positivt

Ligeglad personale ved ankomst, hele hotellet lugtede fælt , da vi kom var det af brædt karry fordi der var nogen der lavede mad med åben dør så den blev hængene hele tiden. Der skulle være mulighed for at lave kaffe/te men der var hverken el- kedel eller kaffemaskine. Det var et ikke ryger hotel , alligevel stod der en spand på vores rerasse fyldt med cigaretskodder. Vi skuĺle selv sørge for botskaffelse af affald. Selv til morgenmad var det et personale der virkede til ikke gide at være der, kun reseptionisten ved afrejse var et lyspunkt.

Partner

8/10

Excellent

09 Jul 2022

Lisa

Vriendelijk personeel, schoon, mooie studio met compleet materiaal

Leisure Partner

8/10

Excellent

07 Jan 2022

Cynthia

Alors en points positifs je dirais que l’hébergement dans le loft était super, l’appartement est très joli et l’emplacement de l’hôtel idéal (20 min à pied du centre ville, le tram juste en bas et pas mal de commerces à proximité)
Le bémol concerne la propreté. L’appartement n’était pas sale en soi mais aucune femme de ménage n’est passé en 5 jours de location. Apparemment elles passeraient 1x par semaine car les réservations sont généralement longues (mais pour moi ce n’est pas justifiable, en 5 jours elles auraient dut passer au moins 1 fois) et de plus lors de notre séjour arrivé, l’appartement sentait très fort le curry et cela jusqu’à notre départ malgré l’aération et les différents désodorisants vaporisés.

Petit point en plus : la wifi n’est pas super

Pour le reste, c’était Ok

Leisure Partner

8/10

Excellent

28 Jul 2021

ZIJIN

Credit card guarantee is too high

Overall, it is a good hotel.
Good points: reasonable price, large room, and good lobby. the location is closed to the Jewish community, which means closed to the diamonds shop.
Negative points: the room is towards the street, so it will be very noisy in the morning. Customer needs to deposit 250 eur with credit card during checkin as guarantee. it is too high for such a room. Due to some technique reasons, my depot is not released during check out. i need to wait for about 20 days to get them back.

Partner

8/10

Excellent

17 Jul 2021

Verified traveler

Prima verblijf en dicht bij het centrum. Alleen nauwelijks WiFi op de kamer.

Leisure Friends

8/10

Excellent

19 Feb 2021

Verified traveler

De kamer was ruim en netjes. Bedden waren gerieflijk en comfort was goed. De keuken was heel basis en er stond maar weinig materiaal. Echt koken lijkt me hier lastig, maar voor 1 nacht is het zeker te doen.
In de badkamer miste ik een bodylotion, maar misschien ben ik gewoon verwend :-) (er was wel douchegel en shampoo aanwezig). De ligging was goed. Het centrum is niet ver wandelen en recht tegenover het hotel is een Delhaize. Al bij al een erg prettige ervaring, ook in coronatijden.

Leisure Partner

4/10

Poor

03 Jan 2020

Verified traveler

Mai più

L'alloggio dista meno di 10 minuti a piedi dalla splendida stazione centrale di Anversa, di fronte alla struttura c'e un supermercato grande e fornito..e questi purtroppo sono gli unici punti positivi! Alloggiavamo in un appartamento basic su 2 livelli, l'abbiamo trovato sporco, con briciole sul tavolo, dentifricio nel lavandino e pavimenti macchiati, almeno le lenzuola erano pulite..le pentole sporche e vecchie, alcune inutilizzabili, le posate erano sporche e le abbiamo dovute lavare, frigo sporco e vecchio, insonorizzazione inesistente sia nei confronti dei vicini di camera che del traffico esterno. Divano con svariate macchie e vetrata piena di manate. In 4 giorni non sono mai passati a pulire e abbiamo dovuto cercare qualcuno che ci lasciasse carta igienica ,asciugamani puliti e un sacchetto nuovo di immondizia (e ovviamente l'immondizia ce la siamo dovuta buttare noi). Pessima esperienza, troppo sporco e menefreghismo degli addetti, alle 17.30 la reception chiude e tu sei lasciato a te stesso. Si prendono una caparra di 250 euro per tutelarsi da tuoi eventuali danni, ma dovrebbero essere loro a darteli per la loro incompetenza.

Partner

8/10

Excellent

04 Jun 2019

Verified traveler

Hotel eigenes Parkhaus.
2 min von Straßenbahnhaltestelle

Leisure Family

10/10

Exceptional

06 Mar 2018

séverine

Nous nous sommes rendus à l'Arass Business Flat pour la Rampage. Très bon accueil de la part du réceptionniste, très beaux appartements, confortables. Bouche de métro à 2 minutes.

8/10

Excellent

27 Oct 2017

Gery en Hans

ruime kamer op een goede locatie met de nodige ma

ruime kamer met uitzicht over de stad, maar voor een 3 sterren overgewaardeerd. Geen waterkoker in het eigen keukentje en een slecht werkende airco waardoor de ruimte ' s avonds niet verwarmd kon worden, na melding bij de receptie uiteindelijk wel een extra elektrisch heatertje gekregen om de ruimte toch wat warm te krijgen. Ook wel eens op betere bedden geslapen voor die prijs, geen standaard extra kussens

2/10

Poor

09 Dec 2016

Jens Michael

Dette er Ikke Business Hotel men et studenter Hotel.... larm streng lugt af mad.
Efter kl. 17.30 var dören laast man skulle bruge en kode som man fik oplyst af en meget uhöflig kvinde
som saa gav mig den forkerte kode....... efter at have ventet 15 min kom der en ung mand og hjalp mig ind han var derimod meget höflig og hjälpsom! Men ellers meget upersonligt!

8/10

Excellent

26 Sep 2016

Verified traveler

Kleines Appartment in der Nähe vom Bahnhof

Das Appartmenthotel liegt schön nahe zur Innenstadt, wir konnten von dort aus alles gut zu Fuß erreichen. Angeneht ist dass, das Hotel einen eigenen Parkplatz hat (kostet zusätzlich).
Das Appartments war einfach aber zweckmäßig eingerichtet. Es eignet sich, wenn man nicht unbedingt im Hotel essen will. Wir waren aus, oder haben selber gekocht.
Direckt gegenüber liegt auch ein gut ausgestatteter Supermarkt (sehr praktisch).

8/10

Excellent

13 Aug 2015

Franco

Ottimo aparthotel

Appartamento molto spazioso, pulito e completo di tutto. Adatto per chi noleggia l'auto. Parcheggio comodissimo ma a pagamento. Personale reception squisito. Buona colazione. Ottima qualità del sonno. Centro città a tre km circa.

Family