Grand Palms Hotel Spa & Golf Resort

6/10

Pleasant

20 Apr 2026

sherrie

The room was clean on the first day but poor service thereafter no change of linens had to go beg for towels.Front desk staff great breakfast lady good.The parking is a lil distance not properly lit nor was there any security visible at no time.

Partner

2/10

Poor

20 Apr 2026

Kim

Room was clean but falling apart. The property is completely run down. It was built in the 60's & never updated. I imagine back then it was a beautiful place. The restaurant was closed & posted on the door said unsafe. The complimentary breakfast was toast & yogurt. The TV didn't work right. They use some kind of internet & there were no local stations. The golf course looked nice. The manager was nice. I was told that the property is to be torn down in the next few months. We were to be there 3 nights & left after one night and was refunded in conjunction with the hotel & Expedia who was great.

Partner

4/10

Poor

20 Apr 2026

Robyn

Pictures must have been taken 30 years ago. Air conditioner so noisy it kept me up at night. Broken down decor. Staff seemed friendly enough and trying their best. Just really shoddy and spooky old resort feels abandoned. Definitely a bargain price but not at all what I expected from the pictures.

Family

6/10

Pleasant

17 Apr 2026

carolyn

Staff was great but very outdated.

Partner

4/10

Poor

16 Apr 2026

Claire

The room and carpet had a bad smell. Needs to be changed. The furniture were mixed match 2 totally different chairs at the table. Got the room for my elderly parents dad being 92 years old with a cane. Mom 84 and front desk staff knew this and still gave us a regular room with a tub and high bed making it difficult for them. Only staying one night so it wasn’t worth changing. also was helping my parents check in with me being a possible third person. She didn’t even offer a breakfast card for me or ask if I was staying. Don’t rely on the free breakfast. It’s all carbs not many choices and no protein. It is not a breakfast. But looking at it, I’d rather spend money going to a breakfast diner. Property is definitely not a 3 star, I promise I’m not picky and have stayed 2.5 star location better than this- Grand palms will NOT see me again!

Family

6/10

Pleasant

16 Apr 2026

Neftali

Ok

Partner

2/10

Poor

16 Apr 2026

Wendy

This hotel is in horrible condition unclean and with criminal activity occurring on the property.

10/10

Exceptional

16 Apr 2026

Frank

Hotel was nice in good shape I enjoyed the stay thank you

4/10

Poor

15 Apr 2026

Olga

I’m genuinely surprised this place is marketed as a hotel—it feels much more like a motel, and not a good one. Unfortunately, my experience was very disappointing.
The rooms were not clean, and the overall condition left a lot to be desired. There were no convenient electrical outlets in the bedroom area, which made even basic things like charging devices frustrating. The bathroom layout is poorly designed—the toilet is so large that the door actually hits it when you try to close it.
The bathtub was also a concern. It appears to have been coated or refinished, but the surface is uneven, chipping, and extremely slippery, which feels unsafe. The furniture didn’t seem properly cleaned either—I couldn’t comfortably sit on the chair.
Another major issue is noise. The doors between rooms are extremely thin, and you can clearly hear other guests, which makes it very difficult to rest or have any sense of privacy.
The so-called continental breakfast was another letdown. It’s served in a strangely designed room that clearly wasn’t intended to be a dining area. The selection is extremely limited, there’s barely anything to eat, and the coffee is of very poor quality.
As for the staff, they were not particularly attentive or welcoming. The overall impression is that there’s little care or effort put into the guest experience.
I wouldn’t choose to stay here again and would not recommend it.

Self

2/10

Poor

15 Apr 2026

Sherman

The entrance looked very good however wheb you got into the area of the rooms it looked horrible. Alot of the tiles on the floor in the corridors were cracked, the place was more of a motel. The room was livable, the tv channels were often in and out. We got in rather late and our bed sheet had a stain so we left the covers on and slept. In the morning we asked for clean sheets and was told not that day we had to wait untik day 2. We were not there when the cleaner came and the sheet did not get cleaned. We just purchased some and used them until we left and took our own after. The continential breakfast was horrible it was toast, bagels with cream cheese or jelly, and oatmeal. They would often have a fruit out like bananas, oranges or apples. Coffee was self accessible but if you wanted tea they had to boil the water in the back. The air conditioning worked perfectly so that was a plus i guess. Oh and the vending machines didn’t work properly, it took our cash and when we reported it to the front desk they said we had to call the vendor ourself. The phone in the room didn’t work though and we were not from the US so we couldn't call.

Partner

2/10

Poor

13 Apr 2026

German

Although the area is pleasant, the hotel is very old. In my experience, I had a terrible stay; the people next door were consuming alcohol, and I couldn't sleep all night. The breakfast offered consists solely of fruit. I wouldn't go back even if it were free.

Family

10/10

Exceptional

13 Apr 2026

Gloria

Great place for relaxation

6/10

Pleasant

12 Apr 2026

Susana

No pool available at the time of our stay, to many teenagers at the time making noises until 2am

Partner

4/10

Poor

08 Apr 2026

George

Pool was closed for repairs. No bar or restaurant as stated on website. Room was clean but sparse no microwave, and no chain lock on room 1. Room two sink leaked all over the floor. Super loud ac unit. Half the tv channels didn’t work. Room 3 finally ok but freezer was frosted over.

Partner

10/10

Exceptional

06 Apr 2026

Jane

Great property

Partner

2/10

Poor

06 Apr 2026

Payton

Viewing photos of this property, we were excited to stay here we thought it looked beautiful, and that the amenities were great. The reason it took me so long to respond to the survey is due to being engaged the night before and just being excited about that however, the bedsheets were wet. There was a stain on them, and when we went to consult the front desk about new sheets, they let us know that they did not have any additional sheets instead, they gave us a blanket from behind the counter they said it was the only one that they had and we laid it down and we slept on that Initially I only had shorts and I slept in the dress that I was engaged in because it was floor length and I was freaked out we were shoes the entire time we did not utilize the shower or the sink because it was disgusting. The television did not work nor were there any outlets very readily available to use.

Partner

2/10

Poor

05 Apr 2026

Sara

Too old, microwave and fridge not provided although promised, breakfast was meh, the guy next door played music all night long, overall don't waste your money on here, motel 6 is a better bang for your buck

Family_with_children

4/10

Poor

05 Apr 2026

Janeth

The hotel has a very old infrastructure, and although it had a good amount of space, that condition caused us to experience some not very pleasant situations.

Partner

4/10

Poor

05 Apr 2026

Rosa

The pictures falsely portray this property. Very run down.

Family_with_children

8/10

Excellent

31 Mar 2026

Lore

Room was adequate. Staff was okay. Ac worked fine.

Partner

6/10

Pleasant

31 Mar 2026

Scott

Room was clean enough but smelled musty. Pool is closed for repairs a d I am guessing it will be for quite a while. Free breakfast was a joke.

Partner

10/10

Exceptional

30 Mar 2026

Jonathan

The front desk, the cleaning crew and the distant manager were all incredibly professional and nice helped me with the situation. I’m definitely gonna go and stay there when I visit Pembroke pines

2/10

Poor

30 Mar 2026

Lori

Property dilapidated. Pool nonfunctioning. Rooms out dated. Breakfast terrible. Overall worst place I have ever stayed! DO NOT recommend.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Rony

Need a new face...need furniture, very very old property in a bad shape...

Self

4/10

Poor

29 Mar 2026

KEISHA

Toilet wasn’t working ,pool closed for maintenance, gym what gym?, the room had a roach. I paid $249 for the night, nothing to do, packed all my swimsuits to go swimming but nothing ! No restaurant. Staff was amazing!

Family_with_children

2/10

Poor

28 Mar 2026

Maria

The spa and pool are out of order. Wish i was told before booking

Partner

8/10

Excellent

28 Mar 2026

James

Nice if you need a place to just sleep or into golf but not much more. Older needs some upgrading at least our room did. Staff was great in office and breakfest

Family

6/10

Pleasant

25 Mar 2026

Dianne

This property was once a gem, but it has been run down. Very disappointed to find out the pool had been closed and we were never allowed near it. The chairs around the pool were ripped and rotting, a lock on the gate indicated it had been closed for a while, despite there being water in it. Being further from the airport than expected, also threw us for a loop, as a taxi cost way too much. No airport or port shuttles either.

Partner

4/10

Poor

24 Mar 2026

Hector

The hotel is obviously old but hasn’t seemed to be updated at all. The mattresses were very poor quality and felt worn. The pool was closed for maintenance during our stay so can’t really elaborate on that. There was one washer and one dryer in the outside hallway for all the units to share which wasn’t enough. This is the type of hotel you book when low cost is the only priority. No elevator for the second floor.

Family_with_children

8/10

Excellent

23 Mar 2026

Prakash

Rooms were clean
Friendly staff

Family_with_children

2/10

Poor

22 Mar 2026

Doreen

By far one of the nastiest hotels I’ve EVER BOOKED! the hotel was so bad I check in and out in a matter of 35 minutes

the pictures look NOTHINGGGGG LIKE THE ACTUAL PLACE LIKE HAVE U EVER BEEN CATFISHED BY A HOTEL!!!! DO NOT BOOK TRUST MEE DO NOT BOOOK

Family

4/10

Poor

22 Mar 2026

WIL

Where do I start. Chose hotel because of the reviews, the pictures and because it had a nice pool ! And the price was right at the time. Well, You will be very disappointed as I was.

When looking at the reviews, make sure you read the negatives. And look at their pictures. They are all accurate !!!

My standards are not very high at all but I honestly dont see how this hotel can be rated anything more that 5 out of 10.

And parking is NOT FREE !!!

The pool and pool area have been closed for months for maintenance. I asked and was told that they have no idea when it'll be reopen.

The first room was disgusting. They gave me a second room. Better but I would rate the room 2 stars. Clean but very outdated, dirty carpets that need deep steam cleaning, toilet that never stops running, water dripping under sink that wet the carpets around the bathroom counter. Bathroom cabinet doors broke and/or rotten in sections (probably from the water).

The phone didn't work (to call the even the front desk). I had to call the hotel from my cell to ask questions.

The front desk and housekeeping staff were friendly and had great customer service.

The Hotel is overdue for a major renovation.

Friends_and_family Family

4/10

Poor

21 Mar 2026

Kentra

Was ok, not great

Partner

6/10

Pleasant

21 Mar 2026

Francois

Great location for us and very quiet, but this place is slowly going down. We’ve stayed at Grand Palms for the last 10 years, and the only reason we keep coming back is the affordability of the place.

Partner

2/10

Poor

21 Mar 2026

James

The rooms were not clean. Would've been better if I slept outside in a muddy field. The tv didn't work and when I went to call the front desk I realized the phone didn't have any buttons to call out, nor did it have a dial tone. Walked down to the lobby to let the staff know and they just provided a card to the maintenance department because there was no one available. Also there were no handicap parking or other handicap accomodations as I was traveling with a person who needed these accommodations. They put us on the second floor when we asked for a first floor room as it was very hard for him to get up the stairs. We learned that there were actually rooms on the first floor that were not occupied

10/10

Exceptional

19 Mar 2026

Ramil

Everything is fine.

6/10

Pleasant

19 Mar 2026

Colleen

Breakfast was okay

Self

2/10

Poor

18 Mar 2026

Stephanie

nothing like the showed

2/10

Poor

17 Mar 2026

Srikanth

Not clean not good

Self

2/10

Poor

17 Mar 2026

Daphne

The floor was NOT cleaned, the carpet was wet, the bathroom needed updating. Paint chipping, bathroom was a mess

Friends_and_family Family

4/10

Poor

16 Mar 2026

Nimrod

Place is in poor condition

Partner

8/10

Excellent

15 Mar 2026

Ilya

The breakfast is good and the rooms are nice. One thing that I didn’t like is that the pool is closed for maintenance, but this is not advertised online

6/10

Pleasant

15 Mar 2026

Claudius

I wasn't told about the continental breakfast until I was checking out. The room wasn't impressive a small tv and a coffee maker. It was advertised about a Spa with body massage and when I goes to the front desk to make a reservation to get a massage. The front desk clerk was astonished because she didn't know what I was taking about because they did have such amenities. The phone in the room doesn't work so I couldn't communicate the hotel or else i used my mobile. Parking was expensive and you sometime have waited for someone to pull out to get a park. The security chain on the door wasn't because couldn't secure the door. The property is in a good location and I would recommend the location but if you are not a golfer then I would recommend a different property in the same location

Self

8/10

Excellent

14 Mar 2026

Pedro

Nice for a sleepover

Self

6/10

Pleasant

14 Mar 2026

Steven

Completely about the golf resort. Many of open rooms however left us with a room with no microwave and mini fridge. Also says you are aloud to fish but was argued with and also where was the spa?

10/10

Exceptional

13 Mar 2026

jose

Have potential but need to refurbished the rooms

Self

6/10

Pleasant

13 Mar 2026

Misael

The staff is super friendly and nice, however the rugs in the room were filthy, towel was dirty and comforters were dirty as well.

Partner

4/10

Poor

13 Mar 2026

Wilson

Can’t believe this is a Golf resort, such a poor condition of rooms, property, and even pool. Total disappointment

10/10

Exceptional

12 Mar 2026

Rene

No bueno

Partner

8/10

Excellent

12 Mar 2026

Bibiana

Clean and accommodating property. Staff were friendly. Breakfast was good and fresh however could add stuff to the menu like eggs.

8/10

Excellent

12 Mar 2026

Charles

For the price, it definitely was clean. Staff was friendly room was good. I paid more at other hotels that didn’t look as good location perfect to go shopping.

Partner

10/10

Exceptional

11 Mar 2026

Jerjuan

Awesome location decent rooms for
The price awesome staff

8/10

Excellent

11 Mar 2026

Christian

Its was good

8/10

Excellent

10 Mar 2026

Marco

ok

8/10

Excellent

10 Mar 2026

David

Cheap place to stay compared to other properties in Miami area so must consider that. Property is a bit outdated and could use renovations but room was very clean which is important. Last night we had a mishap. Sewerage backup into our tub (liquid only). Nasty but the rectified it immediately and gave us a new room on second floor. Overall happy with property for the price and would stay there again. Sits on a very nice golf course

4/10

Poor

09 Mar 2026

Lizbeth

This place is abandoned, everything is old from 70ths. They shouldn’t have to change for parking. We definitely not coming back.

Partner

4/10

Poor

09 Mar 2026

Reniel

Hotel rooms are old and smelly. It's a time capsule from 1989. A/C made noise all night. The included breakfast was a joke. Cold pancakes with super greasy bacon. I just threw it away. it was discussing. Staff seem as not to friendly, also bothered when asked a question.

Friends_and_family Family

6/10

Pleasant

09 Mar 2026

Rene

It says under amenities that there is an elevator, asked staff and looked for one. I stayed on the 2nd floor and I had Open Heart Surgery in Jan so I had to bring my suitcase and everything up to the 2nd floor. Also nothing on the website to indicate that the pool was \"Closed!!\" That is one thing I always look forward to is the pool. The Staff was very helpful and pleasant!

Partner

2/10

Poor

09 Mar 2026

Luisa

The hotel is run down. The breakfast area is dirty and the rooms look in bad shape.

Self

10/10

Exceptional

08 Mar 2026

Erica

Nice

10/10

Exceptional

08 Mar 2026

Lolita

Very nice staff was nice and friendly the room was nice and clean this is the only Hotel I will stay in going forward Love it

Family_with_children

10/10

Exceptional

08 Mar 2026

William

Nice

2/10

Poor

07 Mar 2026

Stacy

We would really like some money back for this room we had a cockroach room The pool was not open We had to switch rooms it was nasty

Family

10/10

Exceptional

07 Mar 2026

Gina

All was as expected, the check-in was a smooth transition, the room was very ckean, the staff were very helpful and professional and the view of the golf course from our room was beautiful to wake uo to. The pool wasnt open, which was a shame as it looks like a good sized area to chill and relax.

10/10

Exceptional

06 Mar 2026

Dan

This place had a clean comfortable room that met my needs. The voicemail on the in room phone did not work when I was there, people could not leave messages for me, but not very many people use that these days, but just a little thing I noticed. The restaurant and the pool were closed for renovation, but the breakfast was decent. Would definitely stay again.

Self

4/10

Poor

02 Mar 2026

jenny

This place is old and nothing work the pool is out of service the restaurant is closed the breakfast is coffee an bred is dirty , they need to closed this place and remodeled, i guess 40 years ago was nice

Partner

6/10

Pleasant

02 Mar 2026

Donald

Came back to our room in the evening to find the lights on and our door open. Had to go to front desk to ask someone to investigate the room for our safety before we would attempt to enter.
As far as the \"continental breakfast\" it was simply set up in what looked like an old room. Variety and amount of food available was the poorest I have ever seen while traveling. This property is not what it used to be years ago.

Family

6/10

Pleasant

02 Mar 2026

Al D

The front desk and housekeeping staff was friendly and had great vustomer service. The Hotel is iver due for a major renovation.

Partner

6/10

Pleasant

01 Mar 2026

Crucita

I was not happy with the room, it was old, bed uncomfortable, I stayed for 3 days and out of the 3 days they only cleaned one time!

Family

4/10

Poor

01 Mar 2026

RAYMOND

The shower head was damaged and we didn’t have cold water it was so hot that we couldn’t take a shower. Not even a bottle of water for so much money, the breakfast was the worse I ever had in a hotel.

Partner

6/10

Pleasant

01 Mar 2026

Ana Mriax

No comments.

Business Self

2/10

Poor

27 Feb 2026

Les

Run down. Pool was closed for “maintenance”. Blood stains on my sheets. Door didn’t close properly.

Self

6/10

Pleasant

27 Feb 2026

Mona

The grounds were very nice. The rooms were not. Bathroom so small you could hardly turn around. Toilet had to be flushed twice each time you went to the bathroom. Sink was loose and kept moving when turned on. Round piece missing on facet.

Partner

4/10

Poor

26 Feb 2026

Hannah

Run down. Pool broken. Sad breakfast. Sketchy parking area that you have to pay for

Family_with_children

10/10

Exceptional

26 Feb 2026

Krishanna

Best staff! Super helpful

Family

8/10

Excellent

26 Feb 2026

Raven

Staff was nice but my room was outdated

Friends_and_family Family

10/10

Exceptional

25 Feb 2026

wayne

Yes

Self

4/10

Poor

24 Feb 2026

Leandro

The bedroom need more deep cleaning mainly vacuum in the carpet and sofa. After 2nd day in my stay my allergy has started.
The breakfast room is terrible, the worst I got in my entire life, it is an adapted apartment used for it, and nobody there to assist.

Family

2/10

Poor

24 Feb 2026

Kristin

Pool closed (not disclosed), broken tiles everywhere, room old and dated, “breakfast” was bagels with butter, coffee with a gallon of milk on the counter, rotten bananas and frozen orange juice.

Self

4/10

Poor

23 Feb 2026

Chelby

The hotel was not up to par. The breakfast was definitely trash. The staff was however friendly the housekeepers don’t speak English as well as they didn’t clean well they said they only washed sheets on two days out the week the kitchen one day they said the power was out overall the state wasn’t all of that, said the, the staff, especially in the front desk was nice.

Partner

2/10

Poor

23 Feb 2026

Joby

I wish I could give zero stars. This place calls itself a “spa and resort,” but it’s nothing more than a run-down, falling-apart motel pretending to be something it’s not. The entire building looks and feels like it hasn’t been updated or properly maintained since the 1980s. No wonder so many reviews mention it feeling more like a cheap motel than any kind of resort.
But the breakfast buffet? That was the absolute low point and downright disgusting. The “buffet” was a sad, half-empty spread that had clearly been sitting out for hours, burnt omelets, mushy hasbrowns, stale pastries that tasted like cardboard. The coffee was weak and tasted burnt. Flies were buzzing around the food uncovered trays, and the whole area smelled sour and unclean. gross! I wouldn’t stay at this place anymore.

Family_with_children

6/10

Pleasant

23 Feb 2026

Conway

Chef didnt show up to make breakfast.

Self

4/10

Poor

23 Feb 2026

Dakes

Summ

4/10

Poor

23 Feb 2026

Heydi Liliana

Nada fuinciona

Family_with_children

10/10

Exceptional

23 Feb 2026

Carolyn

For the price we paid, the stay was better than expected. Only downside was the pool was out of commission. That wasn’t too bad but all the nice lounge chairs were also behind the gate and I just wanted to lay out and get some sun and they could have moved the chairs so guests could access. Otherwise, it was great.

Partner

8/10

Excellent

22 Feb 2026

Cristina

Staff was courteous. Rooms were ok.

Family

10/10

Exceptional

22 Feb 2026

Diana

Por salud me retiré tenia cerca a mí guía de viaje.

Self

4/10

Poor

21 Feb 2026

john

Overall condition of the lobby and the room was lacking. Old and outdated. Pool closed for maintenance. No breakfast left at 930 am. Overall I would def not recommend

Partner

10/10

Exceptional

21 Feb 2026

Amadou

N/A

Family_with_children

2/10

Poor

20 Feb 2026

Alejandra

Staff could care less. Loud resistance or long stays. None of the amenities work. Coaches in the rooms, coffe pots full of mold

Partner

2/10

Poor

20 Feb 2026

James

Staff was perfect. Very welcoming and helpful.
Amenities did not match Expedia claims. No Spa, no Pool, no Restaurant. Golf was only discounted $5 per rd for hotel guests. Tub did not drain, toilet ran all night for a week straight.
Housekeeping entered room with DND doorhanger. She got an eyeful. Dead rodents all over property. Smokers everywhere.
Room was clean but no clock or tables.
Course was great!

2/10

Poor

20 Feb 2026

francisco

very dirty property...they forgot to clean my room one of the days during my stay..

Self

10/10

Exceptional

19 Feb 2026

Darrell

Professional and Friendly Staff

Family

4/10

Poor

16 Feb 2026

Farah

It’s old and swimming pool closed

Leisure Friends

4/10

Poor

16 Feb 2026

Parwinder

There were cockroaches outside the room, and the bathroom was not clean. The vegetarian breakfast option was limited to only bread, and the milk provided was expired. Overall, cleanliness and food quality need improvement.

Leisure Family

2/10

Poor

16 Feb 2026

Gabriela

Roaches the maintenance guy entered our room without knocking not announcement of entering saw me naked then came back an hour later and knocked and laughed like it was funny when I told front desk they disregarded it and bushed it off like nothing I asked for anger to contact me none did I also asked for a refund so I could stay somewhere else told by front desk manager would call never did . Everything smells like mold run down hotel they do not disclose you pay for parking that is unmonitored or checked this place is nothing but a golf club or for year kids to party unsupervised will never recommend or stay here again.

Partner

8/10

Excellent

15 Feb 2026

Terrence

Great location but facility is run down. The room was acceptable but not spotless. Carpets were dirty. Desk manager was friendly while others were not.

2/10

Poor

15 Feb 2026

Shara

The rooms were very neglected, the pool was closed and looks like it hasn’t been used in a long time. Very outdated. Also one house keeping came by. They missed our room so we had to go to the front desk for some towels and they gave us pool towels. Very poor quality hotel most mostly felt like a motel very sketchy did not feel safe.

Business

4/10

Poor

15 Feb 2026

Brian

The only good about the experience was the girl who checked us in. The place was a dump. It looked like the ghost town the Bradys visited in the old Brady Bunch sitcom

Leisure Family

6/10

Pleasant

14 Feb 2026

Michael

We had a great mattress but, everything else was just acceptable.
The room was noisier than the engine room of a naval ship.
Would stay again if nothing else was available.