Miami Gardens Inn & Suites

United States , Miami Area - FL
MIAMI, 16805 NW 12th Ave
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100 reviews shown

2/10

Poor

23 Mar 2026

Marcella

Horrible

10/10

Exceptional

23 Mar 2026

Bismeiry

Good but is not close to the passport office

2/10

Poor

22 Mar 2026

liliana

Horrible ese hotel súper viejo y sucio, pienso que está a punto de derrumbarse y el personal terrible también

Family

2/10

Poor

22 Mar 2026

Sourabh

Very poor condition of room dirty, I saw cockroach bathroom dirty no happy with stay

6/10

Pleasant

21 Mar 2026

Minh

Too late to notice

Self

4/10

Poor

21 Mar 2026

Susan

It was rundown and the front desk were very rude and there was a lot of surrounding area. The rules are not updated at all the faucet did not work well it was pretty run down

2/10

Poor

20 Mar 2026

Hong

Beware, stay away from this place if you want a clean safe place to stay. Would not recommend

Partner

6/10

Pleasant

20 Mar 2026

Donald

Nothing in room other than a tv and bed a couple of chairs, no lamps, microwave, refrigerator. A bare bones room.

2/10

Poor

19 Mar 2026

Joe

Room was dirty, smelled like moth balls. Bathroom condition was horrible. Hotel needs MAJOR remodeling. Would not recommend.

Friends_and_family Family

4/10

Poor

18 Mar 2026

Joshua

Friendly staff but poorly outdated property. Worth the price but needs a lot of upgrades. No bathroom door in our room.

Partner

2/10

Poor

18 Mar 2026

Evelyne

Never again!

4/10

Poor

17 Mar 2026

Ronald

Yes

Partner

2/10

Poor

17 Mar 2026

Fernando

My experience at this hotel was, without exaggeration, one of the worst a person can go through. From the moment you walk in, you’re hit with an unbearable smell of stale cigarette smoke, as if the place hasn’t been properly ventilated in years. The environment feels heavy, dirty, and completely unpleasant.

The room was in deplorable condition. The bathroom had visible mold, which is not only disgusting but also a serious health concern. The towels were stained, giving the impression they hadn’t even been properly washed. Everything felt neglected, unhygienic, and far below any acceptable standard of cleanliness.

Sleeping there is not an option. Honestly, it would be better to spend the night on the street or under a bridge than to expose yourself to that level of filth and neglect. There is no excuse for offering service in such conditions.

I would not recommend this place to anyone under any circumstances. If you value your health, comfort, and peace of mind, avoid this hotel at all costs.

Partner

2/10

Poor

16 Mar 2026

Kiara

Terrible

10/10

Exceptional

15 Mar 2026

Christian

Ok, good if you just need to spend a night.

6/10

Pleasant

15 Mar 2026

Jakeline

The room was not too clean

4/10

Poor

14 Mar 2026

Mandy

Parking was fine… got to room and checked in at 4.. was told by guest before us to check the room really good… got a room on first floor, looked over everything and seemed fine, left for dinner and to see how to get to port, got back to room after dark…. Roaches were out and active… NOPE… luckily found a room on 4th floor that was clean clean… but never again… staff was really good about getting us a room after I viewed it, but roaches is a NO GO for me

Friends_and_family Family

2/10

Poor

14 Mar 2026

Eliana

Terrible, dirty sheets carpet bathrooms, really terrible hotel

Family_with_children

4/10

Poor

13 Mar 2026

Jose

The hotel needs renovation. However staff was great. Also, clean room, nice odor in the hallways and elevators. Easy parking. I stayed 2 nights for a business trip.

Self

2/10

Poor

12 Mar 2026

Kenny

The air conditioning was blowing water into the room, the bathrooms were horrible, everything was very old and outdated, a disaster.

Family_with_children

4/10

Poor

11 Mar 2026

Jacqueline

Filthy. Worn and ragged. Smells old and musty this place should be shut down. Globs of caulking around the bathroom with hair stuck in it. Filthy.

Friends_and_family Friends

2/10

Poor

09 Mar 2026

Katrina

Wouldn't recommend anyone to stay here

Partner

2/10

Poor

08 Mar 2026

Pete

The first room we checked into had broken blinds cigarette burns on the tub Dustin and hair everywhere broken concrete pedestals on balcony. Second room after complaining about the first same condition except they didn’t have lines door didn’t close all the way at the top sheets and blanket. Pillowcases were dirty. Had to buy her own. Staff was extremely rude checked out the following day could not stay there would not recommend this place to my worst enemy

2/10

Poor

08 Mar 2026

Chrishawn

DON’T DO IT!!! First sign of shadiness they make a copy of your identification and credit card a tell tale no no!!! Therefore don’t even think about staying here!!! This is the most nastiest run down inhabited hotel for any living creature man dog plant or insect it’s TRASHY!! But let’s rename this joint Garden Skid Row!! It gives welcome to The Carters from New Jack City and that looks better than this rock blow weed hoes park trap house!!! The administration of the city of Miami Gardens should be ashamed of themselves to continuously give this place a business license cause every code under every palm tree in Miami Garden has been violated. There are drugs being sold and used right in the parking mold throughout the hotel prostitutes looking for a John this place is the dump don’t let the picture fool you they say pictures don’t lie well these scum bags are it’s despicable unethical and immorally wrong to solicit travelers whom are seeking a hotel for their vacation stay so TRAVELERS BEWARE DON’T DO IT!!!

Partner

2/10

Poor

08 Mar 2026

Jamie

Roaches, kept getting locked out of my room. Not helpful staff.

2/10

Poor

07 Mar 2026

Michael

N-A-S-T-Y!! Torn dirty carpet, dirty floors and walls…outdated hotel.

2/10

Poor

06 Mar 2026

Mishka

It was a waste of money. The room was not clean at all and the sheets have spots and stains all over them and the microwave plug did not work

Self

2/10

Poor

04 Mar 2026

Esaie

The hotel didn’t not look like the picture. The customer service was awful as well. The bathroom doesn’t flush a lot of things needed to be fixed up in that place it’s terrible.

Partner

6/10

Pleasant

03 Mar 2026

Amari

Just bad

Friends

2/10

Poor

02 Mar 2026

Dan

The property is not well maintained. Our room wasnt ready at check in time even though we were given the key. Mold on the ceiling and windows. Broken tiles and the elevator was a death trap.

Friends

2/10

Poor

01 Mar 2026

James

The room keys didn’t work and had to get them reprogrammed every time we left the hotel, I paid extra for a jacuzzi room with a walkout balcony to the pool but the jacuzzi didn’t work and the pool wasn’t open and the water was green in it. Homeless people sleeping out front of it and people sleeping on the couch in lobby. And I’ve never seen a hotel with a behavioral health doctor on site… stay far far away from this place

Partner

10/10

Exceptional

28 Feb 2026

Vernon

Good

2/10

Poor

28 Feb 2026

Samuel

2/10

Poor

27 Feb 2026

Andres

Hotel is filthy but then again it’s what you’re paying for, staff is rude and is infested with roaches. Won’t ever stay there again, they only reason we stayed is because we prepaid, otherwise we would have left. Do yourself a favor and book somewhere else that’s more decent than this crap hole. Smelled like urine also!!!

4/10

Poor

27 Feb 2026

Armando

Needs a lot of work and repairs. Only stayed a few hours and checked out.

Self

2/10

Poor

27 Feb 2026

Patricia

The hotel was terrible. The carpet was dirty, the elevator was barely working, the tile in the room we eeee were in around the jacuzzi was broken and cracked. No railings to note the steps to the jacuzzi. I fell over the step and hurt my knee and shoulder. The staff the first night was rude. For two people in a room they had one washcloth, two bath towels when I asked for more towels I was told there’s only two people in the room you have enough come get more tomorrow. The check in process was slow. Please avoid this hotel at all costs. We will never stay here again. Definitely not worth the money. This was the worst hotel ever. They are lucky I am not suing them for my injuries.

Partner

2/10

Poor

27 Feb 2026

Ernestina

I was just staying 2 nigh but the Room they gave us first it was really dirty and the pictures they have on the website it doesn’t even look like in real life

Family_with_children

2/10

Poor

25 Feb 2026

Sherlyne

This hotel, which was more of a motel was one of the worst motels I ever stayed in. The pictures online need to be updated and clearly shut down for so many safety violations and safety concerns. This place is horrible. The two young ladies were nice but the manager and setting of the place was very heartbreaking. I will be sending an email to cooperate with all pictures and videos. This place is disturbing, disgraceful, and dangerous. I payed for two nights but left a day early and the manager refused to refund me. I even called the motel hours prior to me booking. Please don’t waste your time and money. You’re better off sleeping in your car or the airport.

Family

2/10

Poor

23 Feb 2026

Franco

It’s not worth it

Business

2/10

Poor

23 Feb 2026

Rafael

La peor de las experiencias pésima la habitación, sucia con peste, las sábanas sucias el baño peor. Es una experiencia q no quisiera repetir. Ni hablar de a bulla en los pasillos y la cama cada vez q me movía creía q se caía. A las almohadas no se les puede llamar así y el colchón en pésimo estado lleno de bolas. Pague una noche para descansar y seguir de viaje y descansar fue lo único q no pude hacer

Business Family

2/10

Poor

22 Feb 2026

Carlos

One of the worst conditioned hotel ive ever been to.

Family_with_children

2/10

Poor

22 Feb 2026

keven

ROACH MOTEL. They shouldn’t be allowed to rent these rooms. The paint was peeling off the walls, the beds have mismatched sheets from dollar tree, not clean at all. And yes roaches. I slept in my clothes on top of the bed and didn’t open my luggage. Walls paper thin and doors slamming w druggies all night. The staff was nice. But they know it’s bad.

Self

2/10

Poor

21 Feb 2026

Team

First of all, the picture on the website is nothing like what the building looks like. It smells very bad as soon as you enter. And throughout the entire building. It is more of a motel indefinitely not a hotel. We actually chose of Rome with a Jacuzzi
Upon checking in into our bedroom, there was a notice that the Jacuzzi doesn't work. And if we were to use it, it will be at our own risk.And we will be responsible for any damage caused for using the jacuzzi. The room is not to stand there was a black duvet on the bed. The pillows are very old and the pillows have absolutely no covering. The bathroom is very dirty. The pluck holes was blocked. Water wasn't flooring properly. The shower curtain is very dirty. The floors in the entire room is very dirty.The carpet is very old and it smells, and the floors are very sticky. There's absolutely no window curtains and the blinds are broken. The walls are very dirty. The ceiling is old paint dropping off, and ironing board was broken. We needed some plane towels and beddings. We were asked to bring our dirty towels downstairs before getting any clean towels. The receptionist was very rude.
This is definitely not a place to stay. It's a waste of money, and we definitely did not enjoy our stay there. Do not book this place. It's very ghetto, there's no restrictions for smoking.It smells like smoke.It smells like weed.

Partner

2/10

Poor

21 Feb 2026

Andree Carme

The staff was ok. However the place terrible

10/10

Exceptional

19 Feb 2026

Candis

I stay often and really enjoy my stay each time. The staff is patient and very helpful also great tv channels thanks.

Partner

2/10

Poor

16 Feb 2026

Scott

The hotel smelled bad, the room was nothing like the pictures. Broken curtains exposing entire room, unable to open patio door due to metal bar placed by hotel staff preventing it from being opened, stained bed sheets, sticky floors, stained tub, dents in the mini fridge. Not worth the money whatsoever.

Leisure Partner

2/10

Poor

16 Feb 2026

Jose Carlos

El hotel parece estar abandonado. Todo está roto y viejo. La piscina está rota. El jacuzi dentro de la habitación está roto. El internet es pésimo.

Business Friends

2/10

Poor

16 Feb 2026

Darisleydi

Lo peor sucio aire roto cucarracha un hoyel q no deberia estar abierto al publico

Friends_and_family Family

2/10

Poor

15 Feb 2026

Imisuy

The place should be shut down, everything was disgusting dirty, broken tiles on the floor, rust in the showers, carpet was stained and smelly.

Leisure Family_with_children

2/10

Poor

14 Feb 2026

Annarella

The lobby smelled great and we were pleasantly surprised but as soon as we left the lobby, got in the elevator to go to our room- the smell emanating from the corridors was terrible- the room was disgusting, the room was carpeted- smelled horrible, the paint was chipped, there was food spilled in the hallways- rice and beans and meat- it was disgusting. I wish I had read the reviews before booking.

It’s been 7 days we still have not received our deposit.

Friends_and_family Family

2/10

Poor

14 Feb 2026

Masato

This place is pathetic.
It’s a dump.
This place is one of the worst place I stayed.
The pictures you see in the Expedia.com are very very old or heavily photoshopped.
There is an air conditioner but they said the heater is not working. It is in Miami but it’s low 60’s in the night in February. So as my room. I hate being cold room.
Well, that is just a starter.
There is a jacuzzi in the picture.
But it doesn't say there is, because
it’s not meant to use, I guess.
There is no water goes to the jacuzzi.
There are only 2 bath towels in the room.
No smaller towels no hand towels at all nor one for the bathroom floor. Just 2 bath towels.
Check in is after 4pm. No exceptions.
The stuff there are not so accommodating at the best.
They talk behind your back in Spanish if they think you don’t understand Spanish.

There is a charge that I didn’t know, upon arrival I had to pay a hotel fee for 22$. I should have checked.
But I have never seen a cheep hotel charges the hotel fee before.
Usually only at 5 star resorts charge such a fee.
One good thing, the bed itself was reasonable.

Business Self

2/10

Poor

13 Feb 2026

Seth

Dumpster would be a better stay

2/10

Poor

13 Feb 2026

Sanjana

Bathroom was terrible, everywhere the stains mark and room was not to the expected level.

Leisure Friends

4/10

Poor

12 Feb 2026

Gary

Hotel is old and trashy and has a lot of sketchy people in the parking lot.

2/10

Poor

12 Feb 2026

Jaime

I honestly was scared to lay in the bed. The blanket was dirty. The bathroom had hair everywhere. Was not a place you would want to stay with kids at all.

Partner

2/10

Poor

10 Feb 2026

Jodi-Ann

Roach infested, very dirty. Staff were aware of roach infestation.

Leisure Friends

2/10

Poor

09 Feb 2026

Antonio

Its in a very bad area. The lobby is scary with large bullet proof glass. The front looks ok if you are into my big fat greek wedding but the doorways to the rooms and the doors have no locks to the outdoor doors so the security is really bad and its just not safe.

The rooms are extremely dirty. The tile is broken, there are burn marks on the countertops. There was a jacuzzi tub in the room that the handles were stripped off and not operation. The mattresses are so old and bad. You get two bath towels no hand towels. The whole place is beyond lower end. This should be a 1 star or if possible less. Yes it was a good price but you literally are risking your safety being there

Business Self

2/10

Poor

08 Feb 2026

Maria Gracia

The place was horrible, dirry, the room was terrible, the walls were dirty, the furniture was old and broke as well as the carpet. The lamps and lights were broken as well. The bathroom was dirty and smell bad! There was a hole in the wall as if somebody had punched it

Friends_and_family Friends

2/10

Poor

08 Feb 2026

Jeff

Dirty, bad smell room, no towels, no toilet paper.
No staff support

2/10

Poor

08 Feb 2026

Nick

my family and I did not stay at the Miami Gardens Inn as the room smelled damp like mildew, there was a lot of paint peeling off the ceiling in the room doorway but we could't see into the room as the lights didn't work! Getting into the elevator should have been a good sign of the condition as there was trash on the floor, spilled food in the corridor and a full smelly trash bin in the hallway.

After we said we wanted to leave because it is unsanitary, the front desk staff offered to give us a different room but there's no way we wanted to stay in that hotel, especially with a small child. They refused to give us a refund even though we did not stay there.

Friends_and_family Family

2/10

Poor

08 Feb 2026

Rainar

Dirty

Business Family

2/10

Poor

08 Feb 2026

Fabienie

Room bathroom was barely hanging on. The blinders are all broken in different spots. The hallways smells like weed and pee mixed together. You can hear others in the hallway all night long. The elevator doesn’t tell you when you arrive at a floor, you have to literally peek out to read the floor number. Customer service sucks a$$. They all have attitudes and don’t wanna be at work. If you get towels you won’t get wash clothes. One or the other. I stayed one night really late check in and left at 6am the next day

Leisure Family_with_children

2/10

Poor

07 Feb 2026

Cristina

Room was dirty, toilet was not working right, full of paper and poop, staff very rude, Saturday night staff change the card key for the door, don't know why. Sunday morning there was no hot water, heat, no light the elevator was not working, stairways dark. Lots of people complaining to the staff, they didn't care. That hotel needs to be remodel. It not safe... I'm sorry never again.

Business Family

2/10

Poor

04 Feb 2026

Vernon

Room was dirty, the staff at check in was terrible...I asked to move to another room whete the heater was working....unprofessional completely ridiculous woman said \" its Florida we don't have heaters\".....I'm from Florida, we have heaters....she just didn't want to get up and go check another room for me...ridiculous

4/10

Poor

04 Feb 2026

Rossmery

The bed was cle

2/10

Poor

02 Feb 2026

Juan

Staff is rude. Shower head leaking water and did not function well. Bad smell in the hallway and in the bedroom. Old building!!! Will not stay there again!!!

Business_and_leisure Partner

2/10

Poor

02 Feb 2026

Ernestine

Bad service!! If i could rate no stars, i would

Business Family_with_children

6/10

Pleasant

01 Feb 2026

John

Last day I couldn’t shower because there was no hot water and no heat in the room electricity went out no cups in the bathroom no bath mat needed more towels bad pillows

Business Self

2/10

Poor

01 Feb 2026

addary

Paid for a room with jacuzzi and they gave me a room but without a working jacuzzi. No resort amenities however they will charge you a resort fee. The rooms are falling apart. No hot water. No light in the rooms. Do not stay here and night shift staff extremely rude.

Leisure Partner

2/10

Poor

01 Feb 2026

Edward

Filthy, dangerous and sadly neglected.
No hangars, ironing board with no iron. Nothing to sit on in the room. Toilet paper dispenser broken and hanging down. Patio with one decrepit chair and a filthy, broken chaise - lookin out on a long empty pool, taped off to keep you well away. A major freeway, very loud and busy, just outside the closed pool area. Crumbling and deteriorating, once very fancy decor, in every direction.
Local people loitering and walking the hallways,
Thankfully unknown substance on the floor.
When we arrived just before midnight, there were six people ahead of us, with one desk clerk doing their level best for each new guest during the long registration process. When we got ours completed, with lots of paperwork, there were thirteen people impatiently waiting.

Leisure Family

2/10

Poor

30 Jan 2026

Radica

Would not recommend.

Leisure Family

4/10

Poor

29 Jan 2026

Jonathan

The room was musty, toilet seat was falling off, bathroom counter was visually bending in the middle. The hallway to the room had a bad scent too.

Self

2/10

Poor

28 Jan 2026

RENE

The hotel is old and needs maintenance

Business Self

2/10

Poor

27 Jan 2026

Jose

RATS…. And drug deals going on through the communal bathroom windows. Stay away from this hotel.

Leisure

2/10

Poor

27 Jan 2026

Anthony

1.The eooms were naty, and dirty.

1. Dirty and grimey blinds, as well as broken.
2. Water damage on the ceiling.
3. Torn carpet

4. Most important, i has no hot water.

I went to the front desk

Leisure Self

2/10

Poor

27 Jan 2026

Wayne

The room was a complete wreck. Extremely dirty carpets, bathroom falling apart, and water soaking everything. Found hair in the bed and the chair was stained with an unknown substance. We left a night early because we just couldn't do it again. It sounded like people were running in the hallways all night and there was a civil dispute between spouses in the parking lot that woke us up. Would not recommend to anyone.

Leisure Partner

2/10

Poor

27 Jan 2026

Juan

Terrible place. Rooms have RATS!

Business Self

2/10

Poor

26 Jan 2026

Anthony

The hotel is a dump check in and check out nasty place i have ever been to hotel. Com should be ashamed of them selfs

2/10

Poor

26 Jan 2026

James

Positive - Heat/Air works , Internet/TV , Hot/cold works.

Negatives - Staff was absolutely horrible and not helpful at all. I saw 2 roaches crawl from the hallway to my room, the housekeeping may be the worst I’ve ever experienced. You don’t get clean towels or rags unless you ask front desk and you still may have to wait hours. I’ve paid for a deluxe patio and jacuzzi; the jacuzzi didn’t have a stopper so I couldnt use it. The patio was dirty and the building is falling apart not to mention they have photos of a pool and it’s yellow taped off. So I paid for all the amenities that I never experienced and didn’t know it was unavailable until we got there it was pure false advertisement.

Partner

2/10

Poor

26 Jan 2026

brian Anthony

ZERO STAR. Absolute Worst Hotel Experience of My Life – Filthy, Unsafe, and Unacceptable – Avoid at All Costs!This is hands-down the worst hotel I've stayed in during 41 years of domestic and international travel (since I was 16; I'm now 58). What should have been a basic, clean place to rest turned out to be a health hazard and safety nightmare.The room looked like it had never been properly cleaned—ever. The carpets were so filthy and stained that I had to go out and buy slippers just to walk around without touching the floor with bare feet. The bed sheets were sticky, covered in mysterious stains, and literally torn in multiple places. There were visible rips and holes that made the bedding unusable and disgusting. The entire space reeked of neglect, with dust, grime, and what felt like years of buildup everywhere.Adding to the shock, the front-desk staff were casually eating meals right at the check-in counter, showing zero concern for hygiene or professionalism. The overall atmosphere felt more like a crack house than a legitimate hotel—unsafe, rundown, and completely devoid of any care for guests.I would not recommend this property to anyone, under any circumstances. It is not fit for human habitation in its current state. If you're considering booking here, please read every recent review and choose literally anywhere else. This place needs a complete overhaul or should be shut down until it meets basic health and safety standards.Do not stay here—save yourself.

Business_and_leisure Self

4/10

Poor

25 Jan 2026

Dorota

Check in wasn’t possible even five minutes before the time. The room is very dirty specially the bathroom door is

8/10

Excellent

24 Jan 2026

Ethan

Nice people at the facility but the place is dated. Convenient for what we were trying to do. Neighborhood is ok, but not really a walk around area.

4/10

Poor

24 Jan 2026

Tishanna

The welcoming staff at the front desk were very rude.. upon arrival i would not recommend staying here .

Leisure

6/10

Pleasant

23 Jan 2026

Wilmer

Everything was smooth

2/10

Poor

21 Jan 2026

Charles

Check in got the first room someone was already in it. Went to the second room and the door did not even lock and the patio door had a 2 inch gap in it and did not lock. They gave us a third room and the toilet is not even attached to the floor. Two lights over the bed would not shut all the way off. Told the front desk every day about the problems. Only third day a maintenance guy came and took a lightbulb out of the bathroom and put it in the bedroom. Then there was three lights that would not shut all the way off. The maintenance guy walked out, never done anything to the toilet and never even said anything. I just gave up and dealt with the problem. Also had to go get our keys programmed every single day because the doors would not unlock when we came back to the room.The hotel is nasty all the way around.

Leisure Partner

2/10

Poor

21 Jan 2026

ERIC

This is the worse Hotel I have ever seen. I stayed an hour and left. They changed me for 3 days of hotel fees, and when I was leaving would not refund me. They stated Travelocity would have to pay it back,.

The hotel is dirty, the staff rude (When you can understand them) and the check in lobby staff are behind glass (Bullet proof?) one reason why you can't understand them.

The grounds are unkept and dirty. The pool area was drained and looked like it hadnt been used in years.

Back door lock broken (Card reader) soi the back door was locked no access.

The room was dirty, the sheets were paper thin, glass to the \"Patio\" door was dirty. The Patio (I couldn't get to as the door was locked permanently probably for security reasons) was dirty and had trash on it.

The bathroom was not clean; toilet seat was broken (not on properly) the shower curtain was paper.
NONE OF THE PHOTOS on Travelocity match this hotel at all. I have real photos of this location. It looks like it hasn't had any maintenance since 1950s.

This hotel is not for Families, Business travelers, kids. May be if you need a place for an hour or two and don't mind bed bugs..

Leisure Self

4/10

Poor

16 Jan 2026

Jacob

Towers were stained, outside area had numerous people smoking and drinking with trash all over, entire area both inside and outside the hotel reeked of cigarette smoke, there was a small cockroach in the bathroom

8/10

Excellent

11 Jan 2026

Samuel

Yes

6/10

Pleasant

10 Jan 2026

Phir

The staff was good it’s just the room and bathroom is a little dirtier then I thought but for just to sleep it’s fine

Business Family

4/10

Poor

10 Jan 2026

Louise

The room was decent, but the exterior already turned me off being that it was a super old building and the area was prone to vagrants and just generally did not feel safe.

Leisure Family_with_children

2/10

Poor

07 Jan 2026

John

Checking in staff was rude and us wait while she on her cellphone

2/10

Poor

06 Jan 2026

Lovety

Since i left i have not getting my security deposit yet it been 2 months.

2/10

Poor

05 Jan 2026

John

The hotel was very outdated nothing close to what's on Hotels.Com... The room smelt dirty and outdated ... The staff was very rude and not helpful at all ... 2 Bath towels and 1 wash clothe for a 4 person room and wouldn't give extra without withpay

Friends_and_family Friends

2/10

Poor

04 Jan 2026

Racquel

The room smell , really bad , I didn’t stay more than 20 mins

Leisure

2/10

Poor

04 Jan 2026

Yasmani

In general, the hygiene of the place was poor; the toilet and shower were not working, and many individuals were loitering in the surrounding area.

Family_with_children

2/10

Poor

04 Jan 2026

Angie

The rooms are so disgusting. They are not fit for anyone to stay in. The bed sheets are were covered in pubic hair and nasty stains. The curtains are barely hanging on. The floors are so dirty they dont look likethey have ever been cleaned. Checked in and then checked right back out.

Leisure Friends

10/10

Exceptional

04 Jan 2026

Oscar Amaya

Good stay can't complain. Would stay again!

Leisure Self

2/10

Poor

02 Jan 2026

MARC E

This place was an absolute nightmare. The pictures do not accurately represent this place. On the website it looks simple but clean. That is not what I found when I checked in. Within the first five minutes of waiting over an hour to check in, four police cars arrived to handle an issue with one of the customers. Their statement to me was they visit this hotel routinely. Once I got up to my room, there was a heavy smell of roach and or cleaning spray which forced me to keep the window open all night on late December just out of a precaution for my health. It was walking into a dump. Shades broken, water damage in the bathroom, stained surfaces with god knows what and a shower that didn’t work properly. Just to top it off, random people walking the halls endlessly and slamming doors. By far the worst hotel of experience I ever had. True nightmare of my life. No refunds on any portion of the stay and they actually have the audacity to charge a resort fee”. Horrendous!!!

Leisure Family

10/10

Exceptional

01 Jan 2026

Irvin

6/10

Pleasant

31 Dec 2025

Graciela

Staff were great and helpful. Hotel needs maintenance.

Family