Name: Palais de Chine Hotel
Address: Section 1, Chengde Road, 3, Taipei, 103, TW

10/10

Exceptional

19 Jul 2026

Ching-Ching

The staff were super friendly and helpful! I recommended the hotel to my friends.

Self

6/10

Pleasant

15 Jul 2026

mingyen

已表達

Partner

10/10

Exceptional

14 Jul 2026

Michael

Well located and convenient for shopping and dinning in the center of the city… the friendly staff members have offered a first-class service so you want to come back again for future trips!

Self

10/10

Exceptional

14 Jul 2026

Chi Kong

The staffs are excellent and helpful, from front desk, concierge, restaurant and housekeeping. From luggage handling, calling taxis, guiding us around the areas, rushing for breakfast on last day are beyond our expectations. Toiletries supplies, like shampoo, body wash are high end. Beddings are very comfortable. Offering variety breakfast choices.

Family

10/10

Exceptional

13 Jul 2026

LI

Very convenient location! Great stay!

Family_with_children

10/10

Exceptional

12 Jul 2026

Justin

Nice hotel, nice full breakfast. There was no bar when I stayed though, and there is almost nothing in the area in the evenings. The main station is nearby but it is quite a distance to go to the MTR from the hotel.

10/10

Exceptional

11 Jul 2026

Gregory

So many things to like about this property. Location was excellent to explore the city, being centrally located and right next to a few metro lines. Breakfast was delicious and always a variety of foods to choose. And the staff super helpful- I needed to leave a day earlier than expected due to typhoon Bavi and Ken at the concierge desk helped make that possible with the airline. I will not hesitate to stay there again.

Self

10/10

Exceptional

10 Jul 2026

HAN JIE

The room was clean, and staffs were really nice and friendly. Great location, everything is within walking distance. The shopping mall next door has great restaurants and other eateries. Lots of great Taiwanese cheap street breakfast spots carrying quality food.

Family_with_children

10/10

Exceptional

10 Jul 2026

Kenneth

We had a family trip three rooms, the staff as very helpful especially after my wife broke her ankle and the proved wheelchair service to the train station, I would stay here again for sure it was worth every dollar

Family

10/10

Exceptional

08 Jul 2026

Josee

Our stay at Palais de Chine was perfect - the staff were friendly and courteous, our room was immaculate, the hotel itself was beautiful. And a special mention for the breakfast buffet - varied and delicious! One of the plus side to this is its proximity to the main train/subway terminal and its centrality.

We highly recommend this hotel!

Family

10/10

Exceptional

07 Jul 2026

Deborah

Right next to the Taipei main station and a mall so it makes moving around Taipei easy. Property was clean and staff were excellent. The room layout especially the bathroom is a little strange but I guess you get used to it. It was a lovely stay.

6/10

Pleasant

06 Jul 2026

Wenjing

The room is old and has an unpleasant odor.

Self

10/10

Exceptional

06 Jul 2026

Barbara

Fantastic breakfast buffet, very convenient location to metro and shopping areas, lovely room with coffee/tea making equipment, small frig, nice toiletries. Don’t hear the traffic. Would definitely stay here again.

Self

10/10

Exceptional

04 Jul 2026

Krista

A bit expensive but the lounge, comfort of the rooms, space, luxury, helpfulness of staff, and breakfast all made it worth it!

Self

10/10

Exceptional

04 Jul 2026

Thomas

Everything was great!

Friends

8/10

Excellent

30 Jun 2026

Yanlin

Convenient location, good breakfast

Family_with_children

10/10

Exceptional

28 Jun 2026

Wei

Best in TW

Partner

6/10

Pleasant

23 Jun 2026

Chi Choi

Breakfast so many variety

Friends

10/10

Exceptional

19 Jun 2026

John

great location, helpful staff, ...

Partner

10/10

Exceptional

19 Jun 2026

Steven

Rooms and breakfast

Self

10/10

Exceptional

16 Jun 2026

Amy

Everything was terrific in this hotel and location was great!

Partner

10/10

Exceptional

15 Jun 2026

Bernice

Great hotel! Great location! Very friendly staff.

Self

10/10

Exceptional

14 Jun 2026

Frances

Convenient location and a great hotel. Breakfast was superb. The Q Square Mall beside the hotel was a one stop shop - has restaurants, a grocery, a movie house, train access, and a lot of food options.

Partner

8/10

Excellent

09 Jun 2026

Jung-Yaw

There’s minors issue with WiFi connection , other than that, all very

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Shuo

Very humid inside the room. If a dehumidifier is added, it will be very helpful.

Self

8/10

Excellent

08 Jun 2026

JYH BIAO

The breakfast here is good and offers a wide variety of choices.
 The hotel staff are friendly, helpful, and welcoming. 
The location is excellent, with the high-speed rail and interchange right next to the building and easy underground access.
The rooms are well maintained, though the design is a little old-fashioned.
Overall, it is a good hotel to stay at.

Business Family

10/10

Exceptional

07 Jun 2026

Jingjing

Wish the shower door is blurred glass to allow shower privacy when the other person is using the bathroom and the sink

Family

8/10

Excellent

06 Jun 2026

Tracy

The hotel has a strategic location, next to the Q Square Mall, opposite the Taipei Main Station (for High Speed Rail and Metro) which is just 5 min walk away. The hotel provides complimentary shuttle bus service to Taipei Main Station. The staff were generally very warm, personable and friendly. I would like to commend a staff called Ricolt who welcomed us to the hotel on the first day and sent us off on the last day. The hotel provided an extra standing lamp for our hotel room when I told them that I found the room a bit dim. The only negative feedback was that we were not used to the toilet and the bathroom transparent glass door which could only be shielded by the curtain.

Family

8/10

Excellent

05 Jun 2026

Mark

Situated in a prime and convenient location. The airport train is nearby, it has an upscale mall beside it with plenty of food choices, nearby establishments for breakfast and late night bars, and I’ve signed up for 3 day tours, all of which had their starting point with 17min walk from the hotel.

Self

10/10

Exceptional

03 Jun 2026

Ian

We really liked the place. It was very different to any hotel we stayed before. The service was excellent and staff were all helpful. We had lounge access, and the lounge was quite lounge and atmospheric, like a library. We also were given access to the restaurant for dinner, which we didn't expect. Breakfast was also good with lots of choices. The room - deluxe suite king room, was spacious, clean, had a free minibar, had their own AI assistant and very cosy. The location is also very good and close to the main train station. The hotel was next to Q Mall, if you like shopping. We would definitely stay there if find ourselves in Taipei again. Next time, we'll make sure to get a reservation for Le Palais, the 3 star Michelin restaurant in the hotel, which was fully booked during our stay.

Partner

10/10

Exceptional

02 Jun 2026

Yi

Une expérience exceptionnelle. Tout le personnel était super gentil.

Self

10/10

Exceptional

01 Jun 2026

CHING-YUAN

Super welcoming staffs. Fantastic location. Decent deco.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Sabrina

Great customer service and easy access to shopping mall

Self

10/10

Exceptional

29 May 2026

Stephen

Convenient to local attractions in the area and convenient to the train station (across the street) and an easy ride to the airport.

Partner

8/10

Excellent

27 May 2026

Tien

Good location.

Family

10/10

Exceptional

27 May 2026

Jason

We had a great time! Awesome location

Partner

10/10

Exceptional

24 May 2026

Wai

Look and feel luxurious, comfortable stay. Rest room and bath setup is a bit odd (

10/10

Exceptional

24 May 2026

Huisu

Good breakfast, friendly staffs and convenient parking

Family

10/10

Exceptional

22 May 2026

Kongpob

This location is highly convenient for both residents and visitors. Situated right next to the bustling shopping mall, it offers quick access to a wide variety of shops, restaurants, and entertainment options. Moreover, it is very close to the MRT station, making it incredibly easy to travel around the city. You can comfortably walk to the Airport MRT station within a few minutes, which is perfect for those catching flights or arriving from the airport. Being in the heart of the city also means that taxis, buses, and ride-hailing services are always nearby, giving you multiple transport choices to reach any destination with ease. Whether you are here for work, shopping, or sightseeing, this central location makes getting around effortless and time-efficient, ensuring that you can enjoy everything the city has to offer without any hassle.

Partner

10/10

Exceptional

17 May 2026

Gloria

This is our first time staying at Palais de Chine Hotel based on its excellent reviews and it didn’t disappoint. The property is beautiful and located conveniently next to various public transportation, not to mention the friendly and helpful staff.

10/10

Exceptional

16 May 2026

Lincoln

Had a fabulous time and the breakfast was amazing. Having access to sparkling water and the executive floor was an added bonus.

Partner

8/10

Excellent

15 May 2026

Steve

Convenient location. Room was big, we booked family room. Hope they add self service ice machines, hot water dispensers and self service laundry. We don’t really want to use the kettle after seeing posts on people using kettles to disinfect underwears in other hotels. Housekeeping seems to be lax, they only replaced one of the three towels we used, the bath tub had water which we dis not even use.

10/10

Exceptional

15 May 2026

Dotan

The hotel is in an excellent location. It adds an intriguing sense of depth and layers to the entire Taipei experience. It’s a truly unique stay that makes everything feel special and far from ordinary.

Partner

10/10

Exceptional

12 May 2026

Alberto

Great Stay!
Really enjoyed the Club level rooms. Highly recommend.
Excellent location.
Professional staff

Partner

10/10

Exceptional

11 May 2026

Patrice

Can’t get better location and hotel at this price!

6/10

Pleasant

10 May 2026

Emmanuel

Pros:
Nice cool looking hotel near Taipei Main Station. Rooms were clean, spacious and had good amenities except don't expect toothbrush/toothpaste. Free breakfast. Nice lobby area. great and very helpful staff.

Cons:
Restaurant option is not great IMO. I was expecting much more for a 5 star hotel. Site says two main restaurants(Italian and Western/Taiwan) but they are basically the same restaurants in the same space. Just two different menus. As far as menu, options in either the Italian menu or western/Taiwan menu are abysmal. I tried both menus. Better off eating elsewhere.

Self

10/10

Exceptional

10 May 2026

ENG YEOW

Daily buffet breakfast wasn't that good, not many varieties, everyday same food;
room was excellent except the control on lights;
Prestige level (Executive, Level 17) wasn't good enough

Friends_and_family Family

10/10

Exceptional

09 May 2026

Jocelyn

Excellent room and great central location

Friends_and_family Family

6/10

Pleasant

07 May 2026

Cody

Hotel is old and rundown not at all a five star experience. You cannot control the AC, it’s a fixed temperature. We had engineers and housekeeping coming. They pretended it was fine but it never got below 23C. Staff seemed sterile and clinical in your dealing, but also seemed a little bit terrified at the same time. The one bright spot was the housekeeper who was cheery and very helpful.

Partner

10/10

Exceptional

06 May 2026

Luis R

Great service from check in to check out. Staff welcoming and attentive. Stayed in a king room on the club level and did not regret it. Hotel location perfect. A street level pediatrician bridge next to the building takes you to Taipei Main Station and in the other direction (next door) is Q Square mall which is also connected to the bus station and MRT (but a bit of a walk underground). I read from other reviews about the hotel being dark and it is (hallways, lobby, dining area) but for me, it just made the stay more special.

Self

8/10

Excellent

05 May 2026

benoit

Interesting though confusing place. Rooms are big and comfy and hotel locations’ good. But it’s very dark in there - lobby, breakfast room, amenities: no windows whatsoever. Rooms do have windows but there is like 15 different switches to turn on and off the lights and that’s still did not allow me to turn off an armoire (?) or a spot in the bathroom window. When you do turn them off, they turn on by themselves a bit later. I guess you want to have the staff explain that to you or just remove the main card to power the whole room off. So it’s an experience, in any case. Not bad but still different 😆

Business Self

10/10

Exceptional

04 May 2026

Yinnin

Staff was all very courteous, professional and eager to help. I have to mention the concierge service was exceptional, especially a gentleman whom I didn't get his name when I arrived on May 2, 2026 and the ladies, Ting and Ori. Truly exceptional and caring service. Absolutely top tier.

Partner

10/10

Exceptional

04 May 2026

Mun Siong

Near to train station, staff are helpful and rooms are very clean

Partner

10/10

Exceptional

03 May 2026

Charles

Location was very convenient. Breakfast was combined with Asian and western, food are so delicious

Friends_and_family Family

10/10

Exceptional

03 May 2026

Zhivko Stoyanov

Great location just by the MRT Central station. Staff very attentive, room very spacious, clean and comfortable but the real standout was the breakfast that both we and our kids loved - great variety, very tasty and served in their Le Thè restaurant, which offers unique atmosphere. This time we couldn’t get to try their highly praised 3-Michelin star Palais restaurant, but this came hugely recommended by our friends too. All in all, great stay and highly recommended for families with kids.

Family_with_children

10/10

Exceptional

30 Apr 2026

Casey

Free mini bar is a nice touch. However, the lighting in hotel lobby and the room could be a little brighter. I found it difficult to see well.

All in all the hotel and its location are great, clean and convenient. Staff are courteous and helpful. Breakfast buffet is generous and delicious. I enjoyed my stay at the hotel immensely.

Friends

10/10

Exceptional

29 Apr 2026

Chao

Excellent breakfast buffet with highly attentive staffs. The ambience is French decor with beautiful seating.

10/10

Exceptional

28 Apr 2026

Sammy

This hotel is located very near to the Taipei Main Station as well as next to a great shopping mall with a great food market on the B3 level. Finding the hotel was a challenge coming out of the AirPort Express. You can easily get stuck in the underground streets and get lost. Best to get outside and use Google Maps. They have a great breakfast buffet, but very pricey in Taipei standards.

Partner

6/10

Pleasant

27 Apr 2026

Sonny

No check in before 1pm!

Family

8/10

Excellent

26 Apr 2026

Siong Chye

Breakfast - good spread, include Japanese selection like soba, natto, and small side dishes like onsen egg, cold toufu, seasoned octopus. Also provide cakes which most Taiwan hotels do not include in the breakfast buffet
Location - superb because there’s a mall right next to hotel which has shopping and food. Also can go to metro, AirPort Express and HSR via basement
Negative: the overall lighting is very dim, in lobby, breakfast dining room and hotel rooms. There’s statues at some common areas which is quite scary due to the dim lighting. Hotel rooms also not ideal due to bathing area is open and only using a curtain. Bathing is using a round tub which is quite high, not good for elderly to climb in and out. In winter, bathing would be very cold since the space is open

Family

10/10

Exceptional

26 Apr 2026

Richard

great stay! breakfast buffet hit the spot every morning

Friends

10/10

Exceptional

26 Apr 2026

Emily

I loved this hotel for my first trip to Taiwan

Partner

8/10

Excellent

24 Apr 2026

Paula

ROOM IS CLEAN, STAFFS ARE FRIENDLY AND HELPFUL, THE BREAKFAST IS EXCELLENT.

Partner

8/10

Excellent

22 Apr 2026

Trong Luu

Overall good service, great breakfast buffet. The lack of natural light gives a bit of a special vibe

10/10

Exceptional

21 Apr 2026

Jenny

Convenient location , delicious buffet

10/10

Exceptional

21 Apr 2026

Marc

Clean Room, comfortable beds, pleasant AC and polite Staff.

Partner

8/10

Excellent

20 Apr 2026

Hazel

Staff was friendly. accommodating and helpful. Breakfast was delicious. Very convenient location.

Friends

8/10

Excellent

20 Apr 2026

Hazel

Staff was friendly. accommodating and helpful. Breakfast was delicious. Very convenient location.

Friends

10/10

Exceptional

20 Apr 2026

Jie Ying

Very convenient , transport is excellent, train, bus , MRT……I love the breakfast

Family_with_children

6/10

Pleasant

20 Apr 2026

Jason

If you like niche theme hotel then this is great. However, personally I thought it was a bit OTT, there are plenty of great things about the place and location but it had too much of a business feel rather than a family stay.

The staff at check in wasnt the most helpful. I had lost a hat and enquired if it might have been mislaid there. The desk staff just ask for my passport and ID 3 times. Rather than saying, 'How can I help?'

This gave me the feel that it is very business and formal environment.

Would I stay again, probably not with loads of alternative options in the area.

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

NORA GATA

Great location , next to the Taipei Main Train Station . We had our 4 days Klook group tour and the meet up was at the Taipei main station , so it was a big help. staff service are great , rooms are big .If you are arriving early for check in , the Taipei main station has lot of food choices on the second floor , pastry choices too .Will recommend to friends and families

Family

10/10

Exceptional

19 Apr 2026

EMMA

There was a light on the mirror facing the bed that was unable to switch off. It made the room bright overnight. If I could switch it off, it would be better. Also the round bathtub near the entrance was a bit high.

Self

10/10

Exceptional

19 Apr 2026

Yongqiao

really nice hotel with tasteful interior design. good services and friendly staff. breakfast was excellent.

10/10

Exceptional

18 Apr 2026

Blaine

This is a nice upper scale hotel of the traditional era. The decor is very peaceful and the staff are very kind.

I wish the water pressure for making a bath was better. It takes a long time to prepare a bath, but it is nice to have bath salts supplied by the hotel. Also, the AC fan is very loud and the room had too much humidity.

The breakfast had many options and the food was tastly. However, you cannot order a raw egg for your rice (or nato). There is also no 'easy over' option when ordering eggs. So, preparation of the eggs with a soft yolk was always a hit or miss!

In all, I think the value is good and the hotel is conveniently located next to the TPE main station.

Family

10/10

Exceptional

17 Apr 2026

Vivian

Convenient location, friendly staff and clean room

Friends_and_family Family

4/10

Poor

17 Apr 2026

Maxwell

The room wasnt as pictured the beds were very uncomfortable and when we had the room cleaned they gave us dirty wet towels i asked for new ones and never came so i never even asked again, the lights in my room were broken along with the a/c we stayed for 2 nights and i was going to check out after the first night… the belle staff was amazing and helpful thats what made the stay

Friends

10/10

Exceptional

17 Apr 2026

Geraldine

Breakfast spread was sufficient and till 12noon, therefore do not need to wake up early for breakfast. Room is surprisingly big and free water dispenser at the sparkling room, saved the hassle to purchase drinking water. Staff were all very friendly and could speak many languages. Room AI was quite fun. Daily making up of room as required. Amenities like bathroom slippers and kettle were all available. Location was great with Qsquare just next to the hotel, close proximity to Y5 Taipei underground and Taipei Main Station. I enjoyed staying here, will definitely return again.

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Alfred

The room is very dark. The condition doesn’t worth the money paid

Partner

10/10

Exceptional

14 Apr 2026

Jenny

There was a mix up as they received three reservation for me from Expedia. I was confused as I only have one room booked and showed up in my part. Not sure what went wrong. Otherwise no complaints. Excellent location, excellent breakfast. Room was ok.

Family_with_children

10/10

Exceptional

13 Apr 2026

Lei Abel

Staff was helpful and very caring to our stay and will try to accommodate to your need

Friends

10/10

Exceptional

13 Apr 2026

Lei Abel

Staff was helping and willing to help. They are very friendly as well

Friends

10/10

Exceptional

12 Apr 2026

gail

My daughter's family tried the breakfast buffet and said it was amazing. So many delicious options. The room was very lovely and clean. The staff was amazing and helpful, especially the concierge John Lee. The location was great, and adjoined a very nice mall.

The lighting on the first floor entry and 6th floor check in is practically dark. Not my fav. The rooms could be a bit brighter, but not a big deal.

Family_with_children

10/10

Exceptional

12 Apr 2026

Janel

Loved having access to the 17th floor lounge. Be try nice hotel and huge breakfast buffet.

Friends_and_family Friends

8/10

Excellent

10 Apr 2026

Anita

Wonderful hotel in UNBEATABLE location and service. All the reviews regarding the old European luxury feel are very true. Hotel is part of a huge mall building (Q Square) and also part of the Taipei Main Station underground. There are countless shops, convenient stores, and restaurants within 2-5 minutes walking distance.

Service: EXCELLENT
Upon arrival, the concierge and reception teams provided extra courteous and attentive service. We found the restaurant service to be outstanding as well later. Special shout out to front desk manager Chris and restaurant manager Ellen.

Amenities: OK
Hotel has a very simple gym located on 17th floor. There is also a lounge for guests on the top few executive floors. There is no swimming pool or spa.

Rooms: Needs improvement. The BEST thing is the soundproofing. I see traffic on the street by the hotel but I don't hear it. My sister is extremely sensitive to noises, so we really liked this. We disliked the layout of the rooms with the vanity in the room and no separately enclosed bathroom. Plus the toilet room glass door is frosted but not the shower, doesn't make sense. There is also a soaking tub by the entrance. You can pull a curtain around the entire bathtub, shower and toilet area but it's awkward and takes up so much space when it can be improved by simply frosting the shower glass door enclosure. Also, it's difficult and confusing to control the lighting and the AI is not helpful, although it is cool

Family

10/10

Exceptional

10 Apr 2026

JamesPatrick

I really enjoyed my stay and would stay there again.

8/10

Excellent

07 Apr 2026

Eileen

Convenient and well maintained

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Lin

Staffs are really nice

Family_with_children

8/10

Excellent

06 Apr 2026

Vu

good location- nice staffs , we will stay here again

only thing is lights are little dim

Family

10/10

Exceptional

05 Apr 2026

EMILY

Excellent location, close to the main train station.

Partner

8/10

Excellent

04 Apr 2026

Henry

Overall nice staffs, good location, and clean room. The room I have is facing the LED screen of the building across the road. Even the curtain is lower, the light is still shinning on the ceiling and wake me up several times.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Larry

Clean room. Friendly staff. Excellent location. Close to MRT.

10/10

Exceptional

02 Apr 2026

Suki

Everything was clean and quiet. I had good time here.

Friends_and_family Family

2/10

Poor

01 Apr 2026

Sangheum

Stayed here recently and experienced multiple bites consistent with bed bugs.
This is a serious hygiene issue. I had to check out early and would not recommend this place.

Friends

10/10

Exceptional

31 Mar 2026

JamesPatrick

This is a very nice hotel. I would stay there again.

10/10

Exceptional

31 Mar 2026

Dung

Nice variety breakfast buffet. Staffs were very courteous and friendly! This hotel is very central and close to train station.

10/10

Exceptional

31 Mar 2026

holly

Perfect stay for us, very convenient location near MRT, great breakfast varieties. Staffs are wonderful, the concierge staff were great, Andy & Ken tried their best helping us to get tickets for Sunmoon lake & Alishan mountain. Definitely will stay here again next time

Friends_and_family Family

8/10

Excellent

28 Mar 2026

Fabio

all ok, but there is space for improvement

Partner

10/10

Exceptional

23 Mar 2026

Hongxing

The hotel provided excellent service to guests, staff were professional and knowledgeable, Andy and Orri at the concierge desk were warm and friendly, gave us a detailed tour suggestion. This hotel was impeccable and amazing!

Partner

8/10

Excellent

23 Mar 2026

Harrison

Clean room. Generally staffs are welcoming. Breakfast hardly any variation thus feel repetitive after 2 to 3 days, not ideal for long stay.

8/10

Excellent

23 Mar 2026

Malgorzata

nice room, greate location

Self