Name: Novotel Bordeaux Centre
Address: Cour Du Marechal Juin, 45, Bordeaux, 33000, FR

10/10

Exceptional

25 Jul 2026

Dean

No issues, some great arcade games for little ones. Football table/Foosball needs new ball and some TLC

10/10

Exceptional

21 Jul 2026

Elaine

Great hotel for location , reception staff really helpful & friendly - lovely rooms 👍

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Eduardo

Good hotel, wish they had a pool given how far it was from the main attractions.

Family_with_children

10/10

Exceptional

04 Jul 2026

Maryam

The 50% off at the bar for the happy hour was amazing. The video games in the lobby were entertaining for the kids. Breakfast was good.

Family_with_children

10/10

Exceptional

13 Jun 2026

PATRICK

Nice hotel in central location

Friends_and_family Family

8/10

Excellent

11 Jun 2026

GRACE

Nice room in nice hotel in fantastic city

10/10

Exceptional

26 May 2026

Caetano

We had a nice stay at the hotel and the excellent restaurant made our dinner special.

Family

6/10

Pleasant

24 May 2026

Adam

An ok stay. The amenities in the foyer are great, really sets you up for a good stay and looking forward to your room. However the room amenities are so basic. Two plugs in the room. Half a cup of tea or coffee available (no milk). Tiny pillows, with only one spare. Worst of all no Fridge in 30 degree heat. Just a little note stating you can have one on request one, which I did, only to be told they don't have any. Location is good, staff are good. Room itself let's it down.

Family

4/10

Poor

24 May 2026

Joseph

Depuis notre arrivée, des traces de vomissements se trouvaient sur le tapis du corridor menant à notre chambre au troisième étage, à notre départ, après 5 jours, elle se trouvait encore là. Le mélangeur d’eau chaude et froide était défectueux, comme le vomissement nous avons porté plainte à deux reprises à la réception, mais rien n’a été fait.
Coté positif, le restaurant, le bar et le personnel était serviable, et la qualité des mets état excellente.
Enfin, Le coût de la chambre aurait du inclure le petit déjeuner pour avoir un bon rapport qualité prix, comme il n’y avait pas de stationnement non plus, et qu’on devait payer 24 $ par jour dans un stationnement publique, sans pouvoir sortir l’auto et revenir, sinon on aurait payé plus.,

4/10

Poor

18 May 2026

Michael

Rented a “family suite” amd added my kids ages, 18 and 16. Roommates showed 4 beds. We arrive at the resort and they tell us that because our son is 18, we have to buy another room. They give us 10% off and include breakfast for both rooms. The next day, we arrive for breakfast and are told that we are not on the list, not included. We are “welcome” to purchase. One of the rooms smelled with a stain on the chair. The location is good, but for the price of the two rooms, I would have stayed somewhere else. Not good.

Family_with_children

10/10

Exceptional

22 Apr 2026

Kenneth

Clean and quiet

Partner

10/10

Exceptional

16 Apr 2026

Lisabel

Very clean and well located

Partner

8/10

Excellent

30 Mar 2026

Leanne

The food was excellent at the restaurant

Partner

10/10

Exceptional

24 Mar 2026

Dan

Very helpful staff. Very clean and safe.

10/10

Exceptional

20 Mar 2026

David

Great staff, great breakfast comfortable beds.

Family_with_children

10/10

Exceptional

25 Feb 2026

Patricio

Muy buennhotel

8/10

Excellent

01 Sep 2025

Simon

Service was excellent, minimal tea and coffee services in room.
Good location and very helpful staff,

Business Partner

10/10

Exceptional

01 Sep 2025

Kiki

Great place to stay. Staff are friendly, room is clean and great location.

Leisure Self

10/10

Exceptional

21 Aug 2025

Domenico

Good location, 10-minute walk from the historical center and less than 5 minutes from the tram stop; decent breakfast, helpful personnel. On the downside, rug and upholstery need a good cleaning. All things considered, I would return to this hotel.

Leisure Family

10/10

Exceptional

18 Aug 2025

Jorge

Great

Leisure Family

10/10

Exceptional

27 Jul 2025

yvonne

Very attentive and polite staff

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Amanda

The property offered a nice bar with good happy hour and it was attached to a restaurant. Our room was nice and clean with good air conditioning. I’m not sure if it was because we had traveled so much by the time we reached Bordeaux, or for another reason, but Bordeaux seemed tired, expensive, and dreary.
The area of the hotel is excellent because it’s only about 15 minutes walk to the shopping and museum areas.
When we woke and looked for a small café in the morning, we realized many are not open until after 9 AM. This is French culture, but as travelers, we wanted caffeine earlier in the morning.

We did find a few nice small bars in the area and enjoyed afternoon drinks. We appreciated the small bodegas that were close-by for water, fruit, and snacks.
Parking was around the corner from the hotel. Parking was safe and priced fairly.
The staff at the hotel described the parking as being “not attached to the hotel.” However, we found a route inside the parking ramp that was an easy route into the hotel -entering along the terrace adjacent to the hotel’s café and bar. Otherwise we would have difficulty carrying our bags into the hotel because at the front door, there are stairs leading to the lobby level.
In May 2025 road outside the hotel was under construction.
We speak basic French. (That helped a lot when checking in because in Bordeaux there are not as many fluent English speakers). The staff here were patient and helpful.

Leisure Partner

6/10

Pleasant

04 Jun 2025

Laura

The room was small. The bed was okay not as comfortable as I would have wanted it to be. There was on one pillow and the cover was rough and uncomfortable.

Leisure Partner

8/10

Excellent

01 Jun 2025

Dr. Yury

That was nice experience, especially trip to a winery

Partner

10/10

Exceptional

26 May 2025

Roslyn

The staff have been wonderful. Helpful, professional and in most cases multilingual.
Quick to check in and get to your room, excellent if you are tired from travel.
This site has a secure area to leave your bags and cases if you are leaving later after your check out time and don't want to carry your bags all over Bordeaux.
20 minutes (max.) walk to centre of town on flat walkways. Safe? This site is directly across from the police station.

Leisure Self

4/10

Poor

25 May 2025

Avery

Not worth it

This is an old Novotel. It needs a lot of room renovations. For the price point I would not recommend this hotel. The location was decent, the staff was good. The breakfast had very poor selection. You can find much better hotels for a better price in Bordeaux.

Self

8/10

Excellent

17 Mar 2025

Scott Macleod

Blue

Leisure Family

10/10

Exceptional

12 Oct 2024

Kok Keong

Good

10/10

Exceptional

09 Oct 2024

Robert

Thank you

Cannot thank the staff highly enough, one of our group had a medical emergency and they responded brilliantly and looked after, and still are, the wife of the person fantastically.
Merci beaucoup.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2024

Michelle

Best staff ever

The staff here is amazing. I had a medical crisis while staying at the hotel and they helped me get assistance and took care of contacting the next place that I was supposed to stay at so that they knew I wouldn't be there. Once I am home, I will be writing to the corporate headquarters about the key members who helped me. Absolutely marvelous people.

Also, the hotel was clean, quiet, and safe.

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Tracey

Very nice

Very nice hotel with big rooms. Super clean. Looked to be mostly business guests - but it was a great vacation spot for one night in Bordeaux. Not the most central to touristy stuff - just a short walk to everything. Good breakfast. Has bike storage.

Partner

10/10

Exceptional

08 Sep 2024

Blanca

The hotel is nice and the staff super welcoming. It is clean and located in a safe area. Close to public transit and easy to elk to city center. It has a nice restaurant and bar. I would stay there again

Leisure Family

10/10

Exceptional

23 Aug 2024

Joan

Great hotel, lovely friendly staff. Clean rooms, comfortable bed.

Leisure Partner

10/10

Exceptional

10 Aug 2024

VANESSA

Clean and comfortable rooms

Leisure Family_with_children

10/10

Exceptional

06 Aug 2024

Michael

Staff were very helpful.

Leisure Friends

6/10

Pleasant

04 Aug 2024

Allison

This hotel is in a great location. Very walkable to the city centre and very quiet at the same time. The staff is lovely. Everyone was very helpful and friendly. But the hotel is in need of some upgrades and refurbishing. We had to change rooms because the toilet in ours simply didn’t flush. We notified the staff after the first night (we devised a method of flushing using a bucket of water) but no one attended to it until the evening of our second day. No repair was possible so they moved us. Our second room was not nearly as nice, since it was a family room and the bed was very close to the wall to allow a cot to be used, but since the Olympics meant that all hotels were at or near capacity we knew there wasn’t much choice. At least we had a toilet that worked.

Everything else was great. The breakfast was amazing with loads of choices and the lounge was very comfortable.

I felt that we could have been offered some kind of compensation for our inconvenience but in new that staff was doing their best and didn’t want to create problems.

Leisure Friends

10/10

Exceptional

01 Aug 2024

Adi

We had a nice stay here.

10/10

Exceptional

29 Jul 2024

susan

Location terrific. Room comfortable, beds great and all the right facilities in the room/ hotel. Like the new effort with environment friendly water bottles too. Well done Novotel. Great hotel option, our regular go to while in Bordeaux.

8/10

Excellent

24 Jul 2024

JOE

Good area very clean, but really need to provide more coffee options in room

Leisure Family_with_children

4/10

Poor

22 Jul 2024

IBRAHIM

Horrible Experience. To get acmini bar in your room you have to pay for it ascExecutive Room only. Surprised that Novotek Chain

10/10

Exceptional

11 Jul 2024

Sandra

Perfect location for visiting the city, reception staff were all very helpful, will definetly return

Leisure Partner

8/10

Excellent

05 Jun 2024

Janet

Great value for the price. Not many frills, but nice lobby and bar. Breakfast was quite a wide selection. Bar prices high as you’d expect in a hotel.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Claire

Great position, you can take tram A straight from the airport. Walkable to all of the main sites. Hotel is lovely and clean, we didnt eat breakfast there (got it from the Intermarché nearby) but spent some time in the bar area which is nice, clean and comfortable. We would definitely stay here again.

Leisure Family

8/10

Excellent

01 Jun 2024

Roger

the check in was a bit sketchy in that we were not given clear instructions on what parking level to park on to give us access to the hotel level.

Friends_and_family Friends

8/10

Excellent

23 May 2024

Christopher

Good but not cheap

Functional hotel. Accessible by tram from airport. Close to cathedral and old town. Rooms modern and functional. Good shower, kettle and coffee machine provided. Aircon did not work so slept with window open, no street noise so no problem. BBC world tv not working.

Partner

8/10

Excellent

07 May 2024

Nigel

Everything about the property was fine the staff were excellent however the cooked breakfast was pretty poor.

10/10

Exceptional

21 Apr 2024

Graham

Great location and very clean. Great staff.

Good clean hotel and central to the city. 5 minutes walk to the bars and restaurants. The tram to the hotel from the airport was just outside (palais de justice). Hotel staff were excellent with tourist information and maps. Like all cities it is quite expensive. A large beer was 8.50 euros and wine is also expensive at 7 euros a glass.

Partner

8/10

Excellent

17 Apr 2024

Bojan

in general, good hotel, good location, friendly staff.
On the downside, beds not so comfy, not sure the A/C worked (was hot), and the breakfast is too expensive, should be lower for people staying in the hotel, or should have 'family' packages

Friends_and_family Family

4/10

Poor

22 Feb 2024

Callum

Terrible bed/shower

The shower was terrible as the pressure was extremely low. The bed was really uncomfortable because they just placed two single beds together and the mattress were very low quality. The building was dated and you could tell they had done a light refurbishment. The hotel staff were friendly and helpful. The lobby/reception were of a good standard. I would not recommend this hotel as I do not believe it represented good value for money. The location of the hotel is the only redeeming factor.

Friends_and_family Family

6/10

Pleasant

27 Nov 2023

Gabriel

Gym is small and not suitable. No treadmill. No hair conditioner or body lotion and they are a 4 star allegedly. Area looks abandoned exceot for the Accor group of hotels. Short walk into town but hotel location is not great.

Leisure Partner

10/10

Exceptional

17 Oct 2023

Jorge

Very close to the center, nice and walkable options nearby. I feel that I saved money whilst staying here. It is not luxury, but it is convenient, clean and works.

Leisure Partner

2/10

Poor

11 Sep 2023

Darin

The hotel was directly across from a Bastille Day celebration in which music and crowd noise were blasted till 4 AM directly across from hotel room. I extended my stay at this hotel beforehand not knowing this and no one bothered to tell me that this would be an issue. The staff did ABSOLUTELY NOTHING to make up for this. It was a pricey and overpriced place and not that nice for the price. I would strongly recommend anyone considering this hotel to go elsewhere!

Leisure Family

8/10

Excellent

09 Sep 2023

Peter

Nice location, nice room poor breakfast never enough of 1 of the following sausages, beans. Eggs.

Partner

10/10

Exceptional

01 Sep 2023

Thomas

The carpet was a bit dirty and there were limited plug ins in the bathroom. The gym was limited and a bit messy when I went down to try it. The AC was not very effective. Shower could have used a bit more pressure and the temperature fluctuated. Staff was very friendly and helpful. Location was great.

Leisure Partner

10/10

Exceptional

26 Aug 2023

Laura

Hotel was very comfortable and the staff was extremely helpful. Breakfast was excellent.

Friends_and_family Family

10/10

Exceptional

09 Aug 2023

corinne

I absolutely loved that they gave us water bottles (refillable) that we could exchange for full every day. The breakfast was fantastic. The room was nicely air conditioned. The staff was so great and helpful! we were able to get a late checkout! It was a good walk to find restaurants and cafes, but we love that!

Leisure

8/10

Excellent

06 Aug 2023

Verified traveler

Overall Good with Some Room for Improvement

The staff was very friendly and accommodating as we needed to store our luggage since our room was not yet ready. We also were able to store in after we checked-out, which was very helpful. Though the room was nice, when we entered someone had left liquor bottles and other trash in the entrance way so we needed to call for room service to take it away. I also noticed crumbs under a chair, so not the best cleaning for this room. The chamber maid who tended to us was clearly sorry and helpful. The breakfast buffet is wonderful, though the restaurant for dinner has a very limited menu. The location of the hotel is within walking distance of Hotel de Ville which makes it very convenient. Overall, a good, inexpensive place to stay in Bordeaux!

Partner

6/10

Pleasant

28 Jul 2023

Eva

No coffee maker in the room and a note saying that the mini fridge was recently removed for “environmental reasons”.

Leisure Family

10/10

Exceptional

27 Jul 2023

Projit

Breakfast was excellent, and the property itself is quite nice and comfortable.

10/10

Exceptional

26 Jul 2023

wen-lee

This hotel is set up for remote working in the lobby of this hotel. There are little cubicles and common workspace areas. It has a gym which is usually empty.
The rooms are large however the a/c was not very performant.
Location is great but with the roadwork being done by the parking lot, accessing parking was a bit confusing as the signs for « Parking 8 May 1945 »
Disappear at the roundabout diversion

Leisure Partner

6/10

Pleasant

05 Jul 2023

Rocio

The bathroom in my room always smelling very bad and also the cups for the coffee in the breakfast.

Leisure Family

6/10

Pleasant

03 Jul 2023

Muneeb

Property was ok; not 4 Stars

10/10

Exceptional

28 Jun 2023

Hiu Man

Nice stay for one night.

10/10

Exceptional

18 Jun 2023

Verified traveler

Very Good Experience

We really enjoyed our stay at Novotel. Easily accessible by foot or tram. Small but comfortable/clean rooms. Friendly staff and the breakfast buffet is super good.

Friends_and_family Family

10/10

Exceptional

10 Jun 2023

Hannah

Amazing

10/10

Exceptional

10 May 2023

Kelly

Stayed 4days and loved it,great restaurant food and exceptional service from hotel staff

Leisure Partner

10/10

Exceptional

12 Apr 2023

Francisco

Excellent location, good service and good food

Leisure Family_with_children

10/10

Exceptional

11 Apr 2023

Sonal

Nice hotel. Good luxury

Leisure Family

10/10

Exceptional

28 Mar 2023

John

Overall a pleasant stay. Good area -- easy walking to city, tram, and bus. Building has some strange design choices -- lobby and main elevators on second level, toilet in separate room from sink and shower, door separating bedroom. However, room and lobby are modern. Friendly staff. Must call front lobby to get in after hours, but feels safe. Would stay again.

Leisure Self

10/10

Exceptional

14 Feb 2023

Douglas

All of the staff was very sweet and helpful. The room was clean and comfortable. The breakfast buffet was a little expensive (€20) but otherwise a great experience.

Business Self

10/10

Exceptional

28 Dec 2022

Maria

Nice hotel, conveniently situated 5 min. walk to down town.
Friendly and highly efficient personnel, nice and spacious room. We would definitely recommend this hotel.

Leisure Family

8/10

Excellent

17 Oct 2022

Carlos

nice stay

Leisure Partner

2/10

Poor

01 Oct 2022

Olesya

Bad hotel

I had a confirmed hotel reservation. But when I arrived at the hotel, I was not settled. because they didn't have my reservation in their system. I was not allowed to stay at the hotel with my children. and I stayed outside at night. PLEASE REFUND MY MONEY!

Friends_and_family Family

6/10

Pleasant

18 Sep 2022

RICHARD

No tea/coffee in room, somewhat disappointing for an expensive room

Leisure Partner

10/10

Exceptional

11 Sep 2022

Kevin

The very friendly and helpful staff

4/10

Poor

05 Sep 2022

Lance

This was the most expensive stay so far on our tour of Europe. The a/c in our room was very poor even after a repair person looked into the issue. The coffee machine at the in house restaurant served sour milk and had difficulty in convincing the attendant until several complaints were submitted. Was hoping for better relative to the price.

Leisure Family

10/10

Exceptional

01 Sep 2022

Elena

All good

Lovely hotel, great location and very good service

Friends_and_family Family

10/10

Exceptional

13 Aug 2022

Kylie

Fantastic location & lovely staff! The restaurant had phenomenal food too

Leisure Partner

8/10

Excellent

10 Aug 2022

alexandra

Only one small bottle of water for a family of 4 unacceptable. Air con was not very cold Outside area of the hotel was disgusting. Total contrast to inside the hotel which was great but made us very wary on arrival.
Staff were great!!!

Friends_and_family Family

6/10

Pleasant

17 Jul 2022

SUSAN

This hotel was just ok. Room was very small and a bit out dated with a musty smell. Our last night the AC didn't work well and we were very uncomfortable. It had been ok initially. We were a family of 4 and found it difficult to navigate the small space. Lobby was nice though staff didn't seem to want to help much unless you approached them. The area was just ok - not far from some really nice things and the above ground metro was close. Be mindful there are 2 Novotel properties in Bordeaux so make sure you know which one you are booking. There was no coffeemaker in the room and the hairdryer was really ancient. We stayed in France for 2 weeks and this was our least favorite property of our vacation. We stayed at a Novotel in the previous city we visited and it was much nicer than this one in Bordeaux. There was a pinball machine in the lobby (free) which my son loved!

Leisure Family

4/10

Poor

15 Jul 2022

Linda

Hotel staff not helpful, when we checked in, no one told us which elevator to take, of course we took wrong one first, then didn’t tell us code to garage when they told us to park there, a lot of back n forth, no outlets in bathroom, no air conditioning, fridge in room not cold! No coffee in room,

Leisure Family

10/10

Exceptional

14 Jun 2022

Joy

Exceeded expectations

Was genuine impressed by the quality of the hotels and rooms. We stayed on the 8th floor and also enjoyed great sunset views from e there. The decors were impeccable and the proximity to everything was 100%. The service desk team were helpful and always gave us water when we asked. I love this hotel 💯

Friends_and_family Friends

10/10

Exceptional

19 May 2022

Robert

Very convenient location. Near transit. Easy parking. Very clean and friendly staff.

Leisure Family

4/10

Poor

18 May 2022

EDUARDO

frustrating. below expectation

Friends_and_family Friends

8/10

Excellent

17 May 2022

Gabriela

Nice hotel

Leisure Friends

10/10

Exceptional

04 May 2022

Holly

The location was great - convenient enough to walk or take public transportation into the center of the city, with the added bonus of proximity to a public park directly behind the building and to a large shopping center and supermarket. We had to extend our stay unexpectedly and the staff went above and beyond to accommodate our change of plans. We would return and recommend this location to others!

Leisure Partner

10/10

Exceptional

17 Apr 2022

Pradeep

We ware purely vegetarian even without egg. Staff of restaurant at the hotel has served us excellent vegetarian dinner. Front office were so helpful and friendly especially Edwin,Amin ,Carlos ,young man forgotten his name everyone in the staff were very nice.

Leisure Family

6/10

Pleasant

12 Apr 2022

Paula

Staff were friendly. No breakfast included for Expedia gold member
No glasses in room.
Room was not worth the money.
First room smelt like a toilet block.
No air conditioning. No sleep as room was far too hot. No fan available for cooling.
Not a good standard for a Novotel property.

Leisure Self

8/10

Excellent

12 Nov 2021

Monica

Chic hotel

Newly updated hotel, very chic, close to the city centre

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

Stephen

Nice and central for what I wanted (the prefecture) - walkable to the squares, shopping and the river, nice breakfast and nice team

Leisure Self

10/10

Exceptional

21 Sep 2021

Andrew

Great for a short city break

We really enjoyed our stay at the Novotel Central.

The room was spacious, the bed was large and everything was really clean. The location was perfect for exploring the city’s main tourist spots, and there are lots of restaurants and bars within easy walking distance.

Getting to the hotel from the airport was really easy, just get the #1 bus and walk a short distance.

Covid check in was fine, and masks are required in the hotel lobby.

Would definitely recommend!

Partner

6/10

Pleasant

11 Sep 2021

Monique

Okay

Hotel room was good size. Bed was comfortable. The hotel lobby is nice and big. However, our room was hot as the AC did not work properly. We had to drop it down to the lowest temperature (8 degrees Celsius) just to make it bearable. A sewage smell came up from the sink and toilet making the bathroom unpleasant.

Partner

4/10

Poor

29 Jun 2021

Verified traveler

Unfriendly and inconvenient

Some standard amenities were not provided in the room and had to be requested. Hotel refused to provide water boiler for hot water needed for warming up baby's milk :( we ended up having to go purchase from a store...making things quite troublesome and unpleasant. Stay was OK otherwise just be prepared for the bare minimum amenities....

Friends_and_family Family

8/10

Excellent

11 Mar 2020

Verified traveler

Car parking difficult to find , not free and poor access to hotel

Leisure Partner

6/10

Pleasant

01 Mar 2020

Debra

Wine tasting

In general the hotel was really nice and the majority of the staff were helpful with a smile. They were having building work so the drilling started early so no chance of lying in. We had an evening meal which was really nice.

Friends_and_family Family

6/10

Pleasant

28 Feb 2020

Verified traveler

Easy access from the airport and walking distance to city center. Basic room with everything you may need.

Leisure Partner

2/10

Poor

25 Feb 2020

J P

Frustrating visit

Building works meant that there was no restaurant at all - no room service, no dinner. Given we chose the hotel specifically so that we could eat there (we have young children who go to bed early), this was extremely disappointing. No warning from the hotel until we got there.

We visited in February, but weather was unseasonably warm. There was no air conditioning, room was boiling hot. When we complained they simply said 'it's February, the air conditioning is not turned on', and suggested we open the window. Room was opposite a fire station, so this was not an option overnight...

Friends_and_family Family

10/10

Exceptional

04 Feb 2020

Mr Colin

Well located and comfy

A nice hotel well located within the city. Very polite helpful staff and comfy rooms. Thank you

Friends_and_family Family

6/10

Pleasant

25 Jan 2020

Verified traveler

Great location, good stuff

The hotel is under construction and very uncomfortable with this situation.
The breakfast wasn’t good but the stuff was great and very hospitable.

Partner

8/10

Excellent

14 Jan 2020

Monica

Great hotel

Good hotel, some parts were under renovation, however this did not bother me. It was a bit strange as the reception was operating from the bar. Also, having stayed there a few times, this year the choices offered at breakfast were limited compared with the previous years.

Friends_and_family Friends