Name: New Hotel Le Quai - Vieux Port
Address: 2 Place Gabriel Peri 13001 Marseille, 2, Marseille, 13001, FR

10/10

Exceptional

17 Jul 2026

Chahrazade

I stayed at the hotel with my husband and son and it was great. Clean, nice spacious room, the put a bassinet inside. The staff was very lovely as well

Family_with_children

8/10

Excellent

28 May 2026

Karri

Room was clean and staff helpful. The hotel was undergoing renovations but it didn't bother us.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Ceara

Friendly staff, great location. Spacious room.
Had to wait a little while for a free table at breakfast.
Would have given full marks except for the renovation work that was going on downstairs which was deafening in the hotel room.

Friends

10/10

Exceptional

16 Apr 2026

Xin

Clean room; great location

Partner

6/10

Pleasant

14 Apr 2026

David

Room was great but facilities non existant

Self

10/10

Exceptional

23 Mar 2026

Sandra

The hotel was fantastic and as well the staff. The rooms were charming. There was lots of places too eat close by.

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Jerry

Excellent location, staff is nice, place is clean.

Family

10/10

Exceptional

27 Feb 2026

Sonia

Really clean, quiet and warm room

Partner

10/10

Exceptional

21 Dec 2025

Anne

Yes

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Marie

Bien

10/10

Exceptional

26 Nov 2025

Andrew

Room was spotless and staff were helpful. Coffee machine on the room was a nice

10/10

Exceptional

27 Oct 2025

Les

Great location. Very comfy bed and superb shower!

Leisure

10/10

Exceptional

05 Oct 2025

Kevin

Hotel was nice but Expedia forcing me to review is annoying. Stop it Expedia or I go elsewhere

8/10

Excellent

30 Sep 2025

Frances

Very good property, staff helpful and efficient.
Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us.
Breakfast needs more variety/selection, not worth the money at present.
Overall though, we would definitely stay again :)

Leisure Partner

8/10

Excellent

27 Sep 2025

Lisa

Fabulous room, bigger than expected. Great views of the port, howeverwould be a little noisy for some.
Free water and coffee, but only ever had one cup in our room.
Great comfy bed and fluffy towels.

Partner

10/10

Exceptional

21 Sep 2025

Jaclyn

Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!

Self

6/10

Pleasant

17 Sep 2025

Yuri

Good stay in Marseille

Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower.
The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants.
What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.

Partner

10/10

Exceptional

14 Sep 2025

Michael

Great time. Hotel is less than half a block from the port and metro stop. Close to restautants and attractions.

Self

10/10

Exceptional

25 Aug 2025

Barbara

This hotel was awesome. The staff were very accommodating. I will definitely stay here again when I’m Marseilles

Leisure Family

10/10

Exceptional

24 Jul 2025

Nabor

The hotel is in a historic building, very central and very walkable

Leisure Partner

10/10

Exceptional

21 Jul 2025

Maria virginia

Top ! Comme d’hab

Top comme d’habitude
Toujours contente des prestations, propre, personnel super !
Proche de tout

Friends_and_family Family

4/10

Poor

21 Jul 2025

Jose

Not good at all

Leisure

10/10

Exceptional

21 Jul 2025

Kamini

Fabulous location and staff!

Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.

Self

10/10

Exceptional

18 Jul 2025

Sophie

Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant.

Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Joseph

Lovely hotel with really lovely, friendly and helpful staff.

Leisure Friends

8/10

Excellent

10 Jul 2025

DENNIS

A pleasure to find in such a wonderful city.

10/10

Exceptional

07 Jul 2025

Lucy

Good location, spacious room and great view!

Leisure Partner

10/10

Exceptional

01 Jul 2025

Ana

Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !

Leisure Family

10/10

Exceptional

29 Jun 2025

ina

A lovely, modernized hotel with great views of the old port and convenient access to restaurants, shopping and several historical sites. Would stay here again.

10/10

Exceptional

23 Jun 2025

Morgan

Friendly helpful great location

8/10

Excellent

22 Jun 2025

Cynthia

Nice property in a great location.

Leisure Friends

10/10

Exceptional

18 Jun 2025

Matthew

Excellent experience. Great service and good coffee! My room was really nice and clean!

Leisure Partner

10/10

Exceptional

12 Jun 2025

Bonita

Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.

Leisure Family

8/10

Excellent

08 Jun 2025

renate

All good at the hotel apart from the breakfast as there were no vegan options

Leisure Family

10/10

Exceptional

27 May 2025

JiYeong

Everything was perfect for my trip. Room was spacious and clean, staffs were very friendly and location was excellent

Leisure Self

10/10

Exceptional

25 May 2025

Robert Jan

Excellent location, great vibes and very friendly staff. Recommend for next stay in Marseille

Leisure Partner

10/10

Exceptional

23 Apr 2025

Arianna

Really friendly staff, lovely room, and great location.

10/10

Exceptional

19 Apr 2025

Mary

Great central location with so much to do around it. The staff was wonderful, bed comfortable and we had a lovely view

10/10

Exceptional

19 Apr 2025

Camille

Top

J'ai apprécié les petites attentions offertes par cet hôtel, les informations sont bien indiqués dans les chambres. La chambre est grande et propre. L'hôtel est bien situé pour visiter Marseille. Le personnel est attentionné. Je pourrais revenir dans cet hôtel si je reviens visiter Marseille.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

Louis

This hotel is within walking distance of all major Vieux Port attractions as well as the official tourist office which is extremely helpful.

Leisure Partner

10/10

Exceptional

31 Mar 2025

Maria

This lovely boutique hotel in the Vieux Port area of Marseille was just perfect. We had old world charm with modern convenience,

Leisure Partner

10/10

Exceptional

31 Mar 2025

Verified traveler

Recommandation à 100%

La chambre et l'hôtel en général est très agréable, propre et spacieux.
Plein de choses mises à disposition : serviettes, peignoirs, savon, bouilloire avec thés et café, bouteille d'eau, etc.
Petit plus pour les démarches écologiques !

Business

10/10

Exceptional

27 Mar 2025

William

Nice location.

Leisure

10/10

Exceptional

21 Mar 2025

Erick

excellent hôtel très bien situé

Lieu particulièrement bien situé sur le vieux port. Excellent accueil à l'hôtel où l'on m'a proposé immédiatement un surclassement. Chambre grande et confortable, salle de bains au top. Vue sur le vieux Port. j'ai adoré. Petit déjeuner très complet et riche. Bref, j'avais réservé cet hôtel un peu par hasard sans être sur de rien, j'en suis finalement charmé. merci à vous

Business

4/10

Poor

19 Mar 2025

Robert

Staff not friendly

This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.

Business

10/10

Exceptional

16 Jan 2025

Verified traveler

Everything was Amazing and wonderful.

The hotel was located less than 1 minute from the M1, amazing to goanywhere. The room clean and amenity was good. I will recommend this hotel and want to stay next time. I loved crepes on the breakfast menu.

Friends_and_family Friends

2/10

Poor

30 Nov 2024

Verified traveler

Made me pay for my hotel twice even though i showed him my bank statment showing i had already paid for the room. He just kept showing me a reciept saying it was refunded. Called my bank and agreed that it was already charged to my bank account. Terrible service save yourself the scam

10/10

Exceptional

28 Nov 2024

Melissa

LOVE the location of this hotel. Johan from the front desk provided amazing service!

8/10

Excellent

01 Oct 2024

Sharon

Liked the location.

10/10

Exceptional

14 Sep 2024

Giles

Superb Location and Top Room

We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.

Partner

10/10

Exceptional

27 Aug 2024

Ramona

We loved our stay! The hotel was beautiful, clean and modern with amazing windows, the staff was very friendly and helpful, and the location was absolutely perfect for exploring the heart of the city!

Leisure Family

10/10

Exceptional

13 Aug 2024

Vasthi

A wonderful introduction to Marseille!

Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2024

Jack

Beautiful area. Very close to the harbor and nice restaurants

6/10

Pleasant

01 Aug 2024

Abbey L

Central, comfortable

Good hotel, very central. Clean and comfortable rooms 3 star.

Partner

10/10

Exceptional

26 Jul 2024

Jessica

Good hotel, not my preferred location

Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.

Partner

10/10

Exceptional

12 Jul 2024

Clayton

Quiet, clean and right on the ocean. Very close to the metro and so many walkable places nearby!

Leisure Friends

8/10

Excellent

06 Jul 2024

kimberley

Great location to access all the activities and restaurants around the old port.
Staff were very friendly and helpful. Room and bathroom were very spacious with lovely toiletries.

8/10

Excellent

29 May 2024

Paul

Very nice property in a good location at a reasonable price. Strongly recommend

Leisure Family

8/10

Excellent

15 May 2024

Michael

The staff was very helpful and polite. The front desk help even made telephone calls to check on our luggage with the airline that never arrived.

Leisure

10/10

Exceptional

27 Apr 2024

Alexander

Great location, great room and great breakfast.

Business

10/10

Exceptional

16 Apr 2024

Molly

Beautiful decor and such a pleasure to have robes and slippers and a heated towel bar in the b athroom.

8/10

Excellent

15 Apr 2024

James

The property is ideally located in the harbour area of the city although once inside it is very quiet. The hotel was recently renovated and the room was well appointed with a towel drying rack (very useful for drying a few pieces of clothing). The bathroom had two sinks but only 1 bar of hand soap!! The wifi worked well for streaming but didn't try any tv channels or casting. Breakfast was the usual european fare but tasty and set up in the small lobby. The staff was pleasant and well informed except for one desk clerk who advised us that on Sunday all businesses and restaurants would be closed. In the tourist area such was not the case and it was business as usual. I would stay there again.

Leisure Partner

8/10

Excellent

09 Apr 2024

Hui

Excellent location, lovely ambience.

The room was large, with a high ceiling and finished to a high standard. The hotel was clean all around. Bathroom came with L'Occitaine toiletries.

I really enjoyed my stay.

Small Negatives:

I stayed in a double room, so expected a double bed (or better), but instead, it was two single (albeit comfortable) beds put together.

Breakfast was disappointing compared with the quality rest of the hotel.

I did not like the pillows - but that is true for all hotels.

Windows could have had better soundproofing.

Lighting could be better (more and brighter).

Could add some USB ports for charging.

Leisure Self

6/10

Pleasant

20 Mar 2024

helen

No bath!!! I emailed the hotel asking if our room had a bath and received a reply saying all rooms have baths! Not true . How odd to lie about this . Our first room had no bath. We were offered another room. The plug mechanism didn’t work . We asked if it could be fixed . No one followed it up . We were offered another room and moved our stuff only to find it had no bath. A total farce !! Nice hotel otherwise ( need to fix light switch covers onto the wall) in a good position but I like a bath so won’t be going back!

Leisure Partner

6/10

Pleasant

07 Jan 2024

SAUL

This hotel is located in a walking area with nowhere to stop and drop off your bags. We wasted almost an hour driving around it - even the helpful policeman on the corner and the parking attendant didn’t know how to get to it. If they want to use sites like Expedia they must inform clients how to access it and where to park. Seems poor management as checkin was slow and several things didn’t work (coffee supplies but no kettle, heater in bathroom, small lift to get to the main one on the mezzanine). Good location, good beds, quiet, breakfast OK.

Leisure Partner

10/10

Exceptional

16 Dec 2023

Verified traveler

Convenient & comfortable

Very convenient and comfortable stay - helpful representative at checki in & out . I would like to return to this hotel

Friends_and_family Family

10/10

Exceptional

24 Nov 2023

Erik

See survey response

Business_and_leisure Family

10/10

Exceptional

23 Oct 2023

Ryan

Very centrally located, friendly staff. Easy access to Metro.

10/10

Exceptional

15 Oct 2023

Stephen

Good location quiet

10/10

Exceptional

07 Oct 2023

Ron

A block from the water!

Leisure Family

10/10

Exceptional

02 Oct 2023

cathy

Marseille

Great stay,
Location perfect

Self

10/10

Exceptional

28 Sep 2023

Jayne

Delightful hotel in the heart of Marseille

Our stay was perfect! Great location. Wonderful staff was very accommodating and helpful. The room was so comfortable with great shower! The breakfast was delicious. Hope to stay there again in the future.

Partner

10/10

Exceptional

11 Jun 2023

Marcio

Recomendo

Ótima localização. Quarto confortável c bom café da manhã

Business Self

10/10

Exceptional

09 May 2023

Mark

This hotel is just off the Old Port area but opens onto a town square.
The rooms are a good size and comfortable..
We passed on the breakfast as there are lots of cafes and bakeries nearby with better options.

Business_and_leisure Partner

10/10

Exceptional

20 Sep 2022

Raul

Excellent location, right at the port, metro line few steps from hotel.

Leisure Partner

8/10

Excellent

12 Sep 2022

Frances R

Shower was great. The church bells ring at 8am not that they can do anything about that. No wall chargers for iPhone.

Leisure

6/10

Pleasant

29 Aug 2022

Ricco

You're basically paying for the location and the view. It was a basic hotel. It was clean and everything worked. The staff are super friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2022

Andrew

Great reception staff

Leisure Partner

10/10

Exceptional

22 Jun 2022

Elaine

Na

Leisure Partner

10/10

Exceptional

03 Jan 2022

William

Great hotel great location

Excellent location and great room. Shower was excellent. We were on the first floor. Staff was very helpful.

Friends_and_family Family

10/10

Exceptional

25 Oct 2021

James

Great location, friendly staff and nice rooms.

Leisure Friends

6/10

Pleasant

10 Sep 2021

Verified traveler

Good

Perfectly fine, no complaints, Standard category room was small but clean. Superior room looked very nice but too expensive. Good location.

Business

10/10

Exceptional

21 Aug 2021

Daniel

Hotel was great. The area around it… not so much.

Friends_and_family Family

8/10

Excellent

13 Aug 2021

Verified traveler

Great service. Smooth check-in and I even got an upgrade. Spacious and beautiful room. The minus: the hotel is located in a pedestrian area. Had to park a couple of blocks away (€29 the night) and bring the luggage with me all the way. Very dirty blocks. Also, there was a smell like sewer in the hotel room. It might be a problem in the whole city.

Leisure Family

8/10

Excellent

13 Aug 2021

Verified traveler

Beautiful stay in the heart of vieux port

Greatly located in the heart of the beautiful vieux. Very nice and big room.
Breakfast is not great: not too much of a choice and served in the reception area.

Friends_and_family Family

10/10

Exceptional

12 Jul 2021

Melanie

stay in marseille - HERE

great place - super convenient location for shopping, walking and the marina restaurants! LOVED how clean and quaint it was. Would stay here again - lovely lovely staff!

Business

8/10

Excellent

13 Jun 2021

Verified traveler

Great last minute option in choice location

A quaint step off the harbor.

Business

10/10

Exceptional

12 Nov 2019

Verified traveler

It was very nicely furnished and a reasonable price. Also, it is centrally located, but the room was quiet.

Business_and_leisure Self

10/10

Exceptional

31 Dec 2018

Anna and Shane

Great hotel in an excellent location

Great hotel in an excellent location. One of our rooms was a bit cold but they very quickly brought us a portable heater. Plenty of Ggreat bars and restaurants nearby.

Family

6/10

Pleasant

15 Oct 2018

Verified traveler

Great location, but that's it

Huge room but no attention to necessary repairs (e.g. air conditioning blew air but did not cool it)

2/10

Poor

11 Oct 2018

Judi

We were told our room had a view. We had a view all right, a big neon sign saying \"New Hotel\" shining in our room all night. Check in was a breeze, but they held firm to the no check in until after 3:00. However, when we checked out, they tried to tell us we had not paid even though we showed them the expedia receipt! Front desk was not very helpful at all in telling us how to get the train to the airport. Wound up taking a taxi for 70.00! Not happy at all. Also, the picture you are showing is not the hotel.

8/10

Excellent

11 Oct 2018

R

The hotel turned the air conditioning off the day we arrived had a little window in our room. It was so hot couldn’t sleep. Room was in the 5th floor so had to lug 2big suitcases up the stairs to our room

Partner

8/10

Excellent

11 Sep 2018

MJ

Great location, nice view and balcony. Really good staff. Rooms need new carpets.

6/10

Pleasant

20 Jun 2018

Verified traveler

It's very hot to stay and their AC didn't work.

8/10

Excellent

15 Jun 2018

Verified traveler

Excellent location, in Marseilles it does not get better

8/10

Excellent

11 Jun 2018

Pauline

We stayed for one day before going on a cruise. Everything is fine, except the elevator was broken, which is a bit of a problem for my wife to walk up four flights of stairs.

Partner

8/10

Excellent

25 May 2018

Verified traveler

Port clean a little on exspensive side . Need to keep hold of personel belongings as wife was.robbed of purse

10/10

Exceptional

24 Apr 2018

Verified traveler

Great place to stay close to everything we wanted to be close to. Staff very friendly and helpful...would stay again

10/10

Exceptional

21 Apr 2018

Valeri

Highly recommend.

Great hotel in a prime location. Spacious room. Excellent value. Wouldn’t hesitate to return or recommend this hotel.

Partner

4/10

Poor

27 Mar 2018

Karen

Great location, not such a great hotel.

The hotel wins on location and the bed was comfortable but that's about all, I'm sorry to say. The view shown is only available from one room at the top of the hotel. Ours was at the back and, at the weekend, there's a street market so you get the noise of it setting up. The room could definitely do with some refurbishment. The fridge doesn't work, the heating/cooling didn't work properly and the shower fixing didn't allow you to have the shower set at the right angle resulting in water all over the floor. Although a hairdryer is provided, it is one of those very old and slow ones fixed in the bathroom so I wish I'd brought my own. There was a bad drain type smell in the corridors and stairwell the whole time we were there so not very pleasant. Marseille is a great city and the location of the hotel is brilliant but I'll look for somewhere else next time. Overall, disappointing for the money.

Family