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Hotel Terminus Saint Charles

Marseille · France

1 Place Des MarseillaisesView location

7.6/10Very good583 Reviews
Cleanliness7.8/107.8
Service8.2/108.2
Comfort7.4/107.4
Condition7.4/107.4
Location8.6/108.6
Neighborhood7.0/107.0
Value5.8/105.8
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Terminus Saint Charles

Located at the foot of the grand staircase of Saint Charles train station in Marseille, our 3-star hotel offers a warm, discreet atmosphere and comfortable, functional rooms, all renovated in 2013.

We're just 200 meters from the bus station with airport shuttles, directly in front of a major underground station, and a 10-minute walk from the Vieux Port. We welcome you 24/7.

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With a stay at Contact Hôtel - Terminus Saint Charles in Marseille (1st Arrondissement), you'll be within a 5-minute drive of Grand Port Maritime de Marseille and Velodrome Stadium. This hotel is 5.1 mi (8.3 km) from Marseille Provence Cruise Terminal and 5.5 mi (8.9 km) from Calanques National Park.

Make yourself at home in one of the 53 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 9.5 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

La Canebiere 0.5 km / 0.3 mi
Memorial De La Marseillaise 0.6 km / 0.4 mi
Centre Bourse 0.6 km / 0.4 mi
Cours Julien 0.8 km / 0.5 mi
Jardin des Vestiges 0.9 km / 0.5 mi
Marseille History Museum 1 km / 0.6 mi
Musée de la Marine 1 km / 0.6 mi
Cours Julien Fountain 1 km / 0.6 mi
Marseille Tourism Office 1 km / 0.6 mi
La Plaine 1.2 km / 0.7 mi
University of Aix-Marseille I 1.2 km / 0.7 mi
Le Panier 1.2 km / 0.8 mi
La Vieille Charite 1.3 km / 0.8 mi
Hotel de Ville 1.3 km / 0.8 mi
Marseille Opera House 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Double rooms: 37
  • Superior rooms: 5
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Harbour
Show 16 more facilities & services
  • Beach
  • Entertainment Area
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Newspapers
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMYDOUBLE • ECONOMY • 1 Bedroom • 12 m²DBL.EY
    DOUBLE ECONOMYPhoto unavailable6 photos

    Hotel Terminus Saint Charles

    DOUBLE ECONOMY

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Room amenities

    • Ironing set
    • Smoke detector
    • Individually adjustable heating
    • Electric Kettle: 1
    • Safe
    • Wi-fi
    • Desk
    • Satellite TV
    • Plug adaptor
    • Shower
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 15 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable1 photo

    Hotel Terminus Saint Charles

    DOUBLE SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Smoke detector
    • Plug adaptor
    • Satellite TV
    • Desk
    • Wi-fi
    • Shower
    • TV
    • Tea and coffee making facilities

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 13 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable18 photos

    Hotel Terminus Saint Charles

    DOUBLE COMFORT

    Room photos

    18 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Ironing set
    • Shower
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Satellite TV
    • Plug adaptor
    • Smoke detector

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY-1

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 17 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Hotel Terminus Saint Charles

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Ironing set
    • Shower
    • TV
    • Tea and coffee making facilities
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Desk
    • Satellite TV
    • Plug adaptor
    • Smoke detector

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 13 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Hotel Terminus Saint Charles

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Plug adaptor
    • Satellite TV
    • Desk
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Ironing set
    • Tea and coffee making facilities
    • TV
    • Shower
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 15 m²TWN.OM
    TWIN COMFORTPhoto unavailable5 photos

    Hotel Terminus Saint Charles

    TWIN COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Room amenities

    • Smoke detector
    • Plug adaptor
    • Satellite TV
    • Desk
    • Wi-fi
    • Safe
    • Shower
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable heating

    Facilities with extra charge

    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    Hotel Terminus Saint Charles

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Terminus Saint Charles

7.6
Very good
583 Reviews
Cleanliness
7.8 /10
Service
8.2 /10
Comfort
7.4 /10
Condition
7.4 /10
Location
8.6 /10
Neighborhood
7.0 /10
Value
5.8 /10
Amenities
7.0 /10
100 reviews shown
8/10
Excellent
24 May 2026
Robert
Convenient location. Friendly staff.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Stephen
The hotel was in a great location close to the station and the metro. The room was comfortable. There was a safe and also tea and coffee service. The breakfast was good. There was a good variety of choices. I found the staff to be friendly and helpful.
Self
8/10
Excellent
16 May 2026
Francoise
Chambre propre mais vue sur une cour très sale. Cela rend préjudice à l’hôtel.
Le personnel est très agréable et à l’écoute des clients
Le petit déjeuner manquait de salé mais était très bon et bien presenté
Friends_and_family Family
10/10
Exceptional
04 May 2026
Hugues
Very good for the price.
8/10
Excellent
14 Dec 2025
Megan
Staff was super helpful in giving directions to get to the Calanques! And got us breakfast to go for the morning. The room was a little musty and the hallway of guests quite loud, but you could not get a more convenient location next to the train station. The street behind the hotel is a little sketchy, but walking to the old town/downtown On the orher streets surrounding was great!
Partner
8/10
Excellent
10 Dec 2025
david
The room was fine. Next to railway station
Self
2/10
Poor
16 Nov 2025
Gail
You let us down Expedia. Way too much money for this horrible place. We felt unsafe, it was old and very dirty and did not resemble the advertised write up.
Leisure
8/10
Excellent
04 Oct 2025
Christopher
Front desk were competent, rooms were reasonable priced being so close to the train station. Our room was clean but cramped. Air conditioner worked very well. There was some noise even when the window was closed. Very small elevator and had to walk up one flight of stairs to catch it.
Leisure Family
10/10
Exceptional
13 Sep 2025
Douglas
Superbly situated near the station rail trips to the surrounding towns and places of interest.
Leisure Self
10/10
Exceptional
03 Sep 2025
Mohamed
Hôtel près de la gare Saint-Charles. Où il y a le bus qui vous amène à l’aéroport avec 16€ pour un aller/retour. Bonne marche jusqu’au vieux port. Petit déjeuner payant.
Friends_and_family Family
8/10
Excellent
13 Jul 2025
Noubar
Not bad
Family
6/10
Pleasant
30 Jun 2025
Jennifer

Train Station Hotel

Location is the biggest selling point of this hotel. It is SUPER convenient to the train station ... ~3 minute walk, so no matter what time of day you arrive, you can easily get there without having to worry about transportation. You can also store your luggage there after checkout, so if you aren't leaving the city immediately, you can go exploring and know your luggage is safe. The staff were very friendly and helpful to someone who doesn't speak French. The room itself was quiet but very basic. The bathroom ceiling had old water stains everywhere, the shower stall was very small and the tile grout was dirty. It was the kind of place you don't want to walk around barefoot. For me, the convenience outweighed the lack of amenities.
Self
10/10
Exceptional
23 Jun 2025
Pauline
It is close to the train station and perfect for early morning train travel. Staff were very helpful. It was just what we needed for one night stay and early morning train. Thank you!
Leisure Partner
6/10
Pleasant
22 Jun 2025
Marcia
Location was great for train station. For elevator have to climb one flight of steps, then only 1 person with or without one suitcase could use at a time.

Staff were wonderful!!!
6/10
Pleasant
24 Apr 2025
John
location convenient to train station Very basic room but clean. Area around hotel we felt we had to stay on high alert for safety
Leisure Partner
6/10
Pleasant
29 Sep 2024
Eric

Next to train station

Overall ok, however had bed bugs bites. The bathroom lacks basic toiletries, only soap is provided.
Location is good, short 15 minutes walk to the old port area. service is responsive.
Self
8/10
Excellent
29 Sep 2024
William
For anyone arriving at the Marseille Saint-Charles station, hotel location 100 meters away. Hotel staff helpful, room clean and bathroom clean/modern and shower large for European budget hotel standards. Great value for money hotel and convenient to Vieux Port and neighborhoods
Leisure
2/10
Poor
15 Aug 2024
Verified traveler
The hotel itself was the worst I have ever been the condition of the hotel itself was the worst I felt cheated I was very disappointed that a hotel like this is being advertised on Hotels. com I have always have good choices with you, this was terrible, my back hurts as the bed was broken as soon as I lay in it. It sank luckily it was only for one night
Self
2/10
Poor
14 Aug 2024
Verified traveler
The hotel itself was the worst I have ever been the condition of the hotel itself was the worst I felt cheated I was very disappointed that a hotel like this is being advertised on Hotels. com I have always have good choices with you, this was terrible, my back hurts as the bed was broken as soon as I lay in it. It sank luckily it was only for one night
Self
10/10
Exceptional
06 Aug 2024
Ross
Close to train station, staff helpful, and room clean
Leisure Family
8/10
Excellent
13 Jun 2024
Warren
I was quick off the train. This hotel very convenient and filled my immediate need perfectly. It’s the central train station area so nighttime has characters roaming about the neighborhood. The hotel is very established and secure. I would stay again based on its local convenience to everything.
Leisure Self
8/10
Excellent
31 May 2024
Jennifer
The room was accommodating. I liked how close it was to the train station and it is a very easy 10 min walk to the port. downside to the room was that the bathroom smelled like smoke from the outside, almost like the window wasn't closed, but I could not adjust it. It is a bit loud, but with a white noise app I slept well.

The staff was excellent and went out of their way to help us get information about the city.
Leisure Partner
8/10
Excellent
29 Apr 2024
Peter

Helpful staff at a convenient location and price

Staff were very friendly and helpful providing a map of where to go to eat and spoke both French and English. Room and bathroom had been recently refurbished. My only gripe was that I could not get the shower to run warm and the kettle didn't work. Managed t5o open window so I was able to stand on narrow balcony,
Self
6/10
Pleasant
19 Apr 2024
Kara
Good value hotel. Mattress and pillows very uncomfortable. Very close to train station and way walk to port.
8/10
Excellent
13 Oct 2023
Monty
Front desk person very helpful. We got in early..
Leisure Partner
6/10
Pleasant
28 Aug 2023
Elaine

Great Front Dest, Lacked Door Bolt

The front desk people were wonderful. Very helpful. The room was clean, but lacked amenities. No washcloths. No shampoo.
NO INSIDE DOOR BOLT!!! Unsafe!

And I never was able to get online.
Friends_and_family Family
6/10
Pleasant
23 Aug 2023
Annik
While this was very close to the Saint Charles train station, and the staff at the front desk was lovely, that's about all the goodness we can put into this review. The halls and rooms smelled like the inside of a barn--you know, hay and animal manure. There was only one outlet & one usb in a lamp. This is the 21st century--upgrade! There were no blankets (& I was ridiculed for asking for one) & the breakfast was...meh at best. We wouldn't return.
Leisure Friends
8/10
Excellent
29 Jul 2023
Arek
Nice hotel for a one or two night stay. Staff is super friendly. Room is clean but small. Close to the train/bus station and to old port. Weird smell in the hall
Leisure Partner
10/10
Exceptional
24 Jul 2023
Julian
Staff and property were great! A/C worked really well while I stayed during summer. No iron and safe did not work in the room but was not that important/affected my stay in any way.
Business_and_leisure Self
4/10
Poor
08 Jul 2023
Daniel
Didn't even check in. The parking is terrible in this area and the hotel doesn't offer anything other than \"park at the train station.\" Parking there is divided into two sections, P2 is dedicated to rental cars. The neighborhood is seedy. We booked elsewhere after seeing that the inside was not much better than the out.
Leisure Family
10/10
Exceptional
04 Apr 2023
Kayla
Convenient location across from the train station. The room had everything we needed for our one night stay.
Leisure Friends
8/10
Excellent
14 Jan 2023
Nicholas

Exactly what is needed at the Train Station

Simple, clean, inexpensive, across from the Train station. Better than I had expected.
Partner
6/10
Pleasant
04 Jan 2023
Verified traveler
Location - perfect, just outside Train/Bus Station.
Staff - helpful and nice

Everything else not that great.
Partner
6/10
Pleasant
08 Jul 2022
James

Great staff, convenient for station,problem drains

Very convenient location and very friendly and helpful staff. Breakfast was basic. Air conditioning in room very effective. Issue was an odd smell of chemicals in room on arrival which developed into an unpleasant drains smell overnight.
Partner
6/10
Pleasant
24 Jun 2022
Katherine
No thank you. Rooms were tiny, there were blood spots on the floor, the fire alarm went off in the middle of the night, and the area around the hotel was very unsafe.
Leisure Friends
8/10
Excellent
19 Jun 2022
Verified traveler

Overall was good

Prior to checking in communication was great, at check-in it was not a friendly reception when i attempted to communicate basics in french, after australian passport was shown manner became more friendly, by end of interaction was helpful about wifi and room details.
Great location for train station and bus for airport.
Room had a strange smell and lots of flies inside, was able open window for some to leave. Bed was comfortable and room was spacious. Was a little noisy in the street outside all night.
Partner
4/10
Poor
06 Jun 2022
Verified traveler

Not worth what I paid

Bed was uncomfortable, the advertised AC would only turn on if the room hit 33C, the internet was barely functional on phones and tablets, though it did work slowly on my laptop.
Partner
10/10
Exceptional
28 May 2022
Lewis
A really nice hotel, and great staff. Ideal location next to the train station if you wish to use Marseille as a base to explor surrounding areas (as I did), but also 5 minutes from the port and waterfront, so still very much within walking distance of everywhere.
Leisure Self
2/10
Poor
03 May 2022
Lawrence

Not worth a stop while touring

This hotel was so bad I had paid for two nights but only stayed one night and couldn't wait to get out. PS. This is a garbage city and not worth visiting.
Self
6/10
Pleasant
17 Apr 2022
Pamela
The room was acceptable but that was about it. The area felt really dodgy and I couldn’t wait to leave.
Friends_and_family Family
6/10
Pleasant
22 Nov 2021
Krunoslav

Don't be mislead by the picture's.

The hotel is right next to the train station which is great if catching a train is what you are doing. Otherwise its not close to much. From the outside the hotel is not inviting at all and on the inside its rather drab and cold. The staff was friendly and accomodating but thats where it ends. The safe in my room didnt work, there wasnt even a mini fridge to use in the room. The room is anything but what it looks like in the picutres posted. I would not stay here again.
Self
6/10
Pleasant
30 Aug 2021
Verified traveler

Okay not that great but next to train station

The location was good and central easy to walk to train station and other sites. Not fond of the rooms because the entire floor smells very bad. We were given a big room originally but it smelled foul so we asked for a different room which is smaller but at least did not smell bad. Just a one night thing and will not book for longer stay. Front desk was nice.
Partner
8/10
Excellent
14 Aug 2021
Verified traveler
While the hotel did not have my reservation, the receptionist corrected the matter and provided me with an upgrade. She was very helpful and willing to assist. She provided me with info that prevented me from having to take the 200 stairs to the train station, she was a life saver! The hotel is right across the from the train station.
Leisure Friends
10/10
Exceptional
06 Mar 2020
Verified traveler

Great Place To Stay!

Great place to stay. Very accessible. Staff are helpful and I arrived early and they let me check in early without any fuss. I would stay again and recommend.
Self
10/10
Exceptional
08 Feb 2020
Colin

Very convenient comfortable hotel

A very good hotel for the modest price, as Nice is relatively expensive. A very short walk to the railway station and also to the main shopping area, and a short tramway ride to the historic Centre. Half an hour or so by tram from the airport. comfortable
Self
8/10
Excellent
17 Jan 2020
Gabriella

I’d stay here again

Needed a hotel close to the station. This hotel was perfect in regard to price/quality. Very friendly and helpful staff.
Business
10/10
Exceptional
20 Oct 2019
troy

Great hotel

Very nice comfy room , friendly staff. Had my doubts about visiting Marseille due to its reputation. But really enjoy the vist and the hotel made it more more enjoyable.
Self
8/10
Excellent
14 Oct 2019
Verified traveler
Close to train terminal. Good traveler hotel. Small rooms and bathroom , but serve the purpose of overnight travel wait.
Leisure Partner
8/10
Excellent
24 Sep 2019
Walkiria
Great locations room and bathroom very small
Partner
10/10
Exceptional
15 Sep 2019
Verified traveler
celle qui travaillait à la réception était super sympathique
Business_and_leisure Self
2/10
Poor
26 May 2019
Lina
This place is disgusting. Starting from the checkin process the staff was rude, the hallway smelled like a mixture of piss and mold and there was a questionable bug on the wall. Old property and the cleanliness or amenities don’t match the price. Do yourself a favor and stay elsewhere since even the reception area locks the doors not to get robbed at night. Sheesh!
Business_and_leisure Self
10/10
Exceptional
22 May 2019
Verified traveler
Location .

The hotel was well located. The staff were very helpful
Leisure
8/10
Excellent
20 May 2019
John

Hotel near the train station

The hotel is right near the train station and the metro lines and made for easy travel. It’s not close to the port so we travelled by Metro 2 stops to the port for restaurants and sight seeing. The trade off is good value for the hotel thats near the train station but not port.
Friends
10/10
Exceptional
08 May 2019
Diego

Excellent location and very friendly staff.

Excellent location and very friendly staff. Our original room han a broken Air Conditioner; however the staff quickly gave us a new room and offered to help us move the luggage. New room was excellent, clean comfortable bed with a modern newly updated bathroom. Besides the friendly service, you cannot beat the location, right across the train station. We arrived late and were quite happy to quickly find a clean nice hotel. Thank you, will stay there again.
Partner
4/10
Poor
01 Mar 2019
Verified traveler
It smelled like urine. The elevator was tiny and slow and we were on the fifth floor.
8/10
Excellent
09 Oct 2018
Jaimie
Hotel was close proximity to the translation; good value for price.
Partner
8/10
Excellent
22 Jul 2018
Michael

Nice hotel, but in a terrible area

Marseille is awful and if you must stay there don't stay near the Railway Station. However if you have to, this hotel is very good, and economical also.
10/10
Exceptional
13 Jun 2018
Carl

Top Hotel, top staff, top service

Excellent hotel, one of the best I have stayed on.
8/10
Excellent
14 Dec 2017
Stephen
Located right next to the train station with plenty of local restaurants and a market right up the hill. Walking distance to the Old Port.
2/10
Poor
28 Nov 2017
WILLIAM

Avoid Marseille

I didn't actually stay - which makes me wonder just how awful your services are if you can't tell the difference between a client who stayed and one who didn't as it was a mistake to have booked, and in Marseille of all places.

Please now stop sending me e-mails or I shall have to start telling my friends to think cqrefully before they book with you lot.
8/10
Excellent
19 Nov 2017
Christoph

Clean beautiful rooms, nice location

Friendly staff, Easy to get there, but small rooms
8/10
Excellent
12 Apr 2017
daniel
good location, walk to most things. convenient to train station Friendly helpful staff
4/10
Poor
28 Jun 2016
Kari

Not worth the price

Safe didn't work,
Room has plastic cups for kettle,
Kettle leaked water from the bottom onto the electrical element,
Hotel advertises an elevator, but you need to carry your bags up a flight of stairs first as it doesn't go all the way to the bottom.
Also, the area is bad at night and dirty during the day
Very close to the train station
6/10
Pleasant
19 Jun 2016
Verified traveler

Horrendous Wifi!!

The hotel is very well situated across from the train station and within walking distance of the old port. The room was clean and tidy, however; I stayed in \"premium room\" it did not have a mini fridge and the pillows needed replacing. My biggest gripe with this hotel is the wifi, it's horrendous!! If you require wifi to do anything stear clear of this place! Overall and aside from the wifi the hotel was alright.
Family
8/10
Excellent
29 Jan 2016
Verified traveler

Good hotel in a good spot

The hotel is a nice and simple hotel within easy walking distance from the train station. The staff were pleasant and the room was neat and tidy. The air conditioning was difficult to control and the room was a little too warm for our liking but not horrible, so we didn't inform staff.
6/10
Pleasant
11 Jan 2016
Mark

New Year in Marseilles

The room was rather smaller than we had expected, really just a bed and a small bathroom with a TV, no real room to more around. That would have been OK, because the hotel was very close to the railway station. However, the man in the next room made a lot of noise through the night (31.12.-1.1.). Despite asking the receptionist to help, and knocking on the door myself, the noise continued even though our neighbour was clearly not even in the room for a lot of the time. As we were staying a further night, the reception moved us to a different (more expensive) room at no extra cost. This room was much bigger and more pleasant. So: staff very helpful, hotel clean and well situated, but the hotel was not able to take action overnight to remove an antisocial guest in another room.
Partner
6/10
Pleasant
07 Jul 2015
Verified traveler

Summer vacation

It is not an3 star rating. No air conditioning. When I asked I was told that I got a standard room. And in small letters stated no air. Paid for breakfast. Not worth the 8 euros per person.
Family
8/10
Excellent
08 Dec 2014
Sabrina

Perfect for early departures from St Charles

I picked this hotel entirely because of its location and competitive price. The rooms are clean and it looks like they've done some remodeling in the past decade or so. The lobby is quite dated and the elevator works when it wants to, but those are really minor offenses.
The people at the front desk were always very helpful and there was something there the whole night.
The neighborhood can be slightly desolate and sketchy at night, but I didn't feel unsafe enough to stop me from walking around at night (I'm a woman in my late 20s and traveled alone).
Wi-Fi was reliable, though not fast enough for streaming video. The matress was a little hard and skinny, but compared to other French hotels, was really quite decent.
For value and convenience to the train station, there's really no beating this place in my mind.
4/10
Poor
23 Oct 2014
Chie

Worst!

Right in front of the station/20 mins walk from the old port--but the area is very shady especially at night. The old buiilding with very small room and you can hear everything from the street. I was shocked that they do not even change towels!!! Reception was not very helpful either. I do NOT recommend this hotel at all.
6/10
Pleasant
18 Oct 2014
E

Not Luxury but a Solid Choice

Very convenient to the train station, just down the steps when you exit, Terminus St. Charles is not a luxury hotel but the service was prompt and friendly, the rooms were clean, and the premises were safe. With an affordable price compared to other options, it's a solid choice for short stays in Marseille.
Family
4/10
Poor
16 Oct 2014
Chie

Do NOT stay here!!!!

The worst hotel that I stayed during my 12 days trip! Located right in front of the station; takes appx. 20 mins. walk to the old port. Very noisy--you hear everything from the street; the atomosphere around the neighborhood is just not nice. The room is small and old--and I was so surprised that they do not even change towels!! It seeemed they only made bed and wiped the sink. They even had mosquito in the room, and I got bitten quite a bit. When I asked for a hairdryer, they said they are all \"out.\" Receptionists also were old/tired looking people, not so willing to help either. Do me a favor--DO NOT STAY HERE!!!!!
10/10
Exceptional
16 Sep 2014
yves

close to station

Very satisfait.
4/10
Poor
14 Sep 2014
Verified traveler

Fair

Needed an elevator!!
6/10
Pleasant
10 Sep 2014
Larry

Very convenient

Very close to the train station and not far from the waterfront. Helpful staff and a solid room except for the hole under the carpet in the middle of the room.
Family
8/10
Excellent
14 Jul 2014
Northof49Photography

great location

I booked this hotel to be right near the train station and to be close to the harbour. It was right across the street from the train station and a 5 minute cab ride or 20 minute walk down to the harbour. Very convenient... The hotel itself was very clean and the rooms were comfortable... I would rebook there again.
Family
2/10
Poor
18 Jun 2014
KLW90

Horrible

The hotel was that bad we stayed one night and then moved out to some alternative accommodation for the rest of ye duration of our trip. Don't stay here.
Partner
8/10
Excellent
23 Oct 2013
Gerry

Close to railway station/centre of city

Helpful staff and overall good value for money with convenient location.
6/10
Pleasant
20 Jul 2013
Verified traveler
Small, poor reception. Did not like the area the hotel was in, not ideal for single traveller especially at night, people sleeping in door ways. Long Black hairs in the shower and on the toilet on arrival. Only stayed 1 night. Felt it was expensive for the room size and quality of the location. Lift was tiny - only fits two people or 1 person + bag, very closterphobic.
6/10
Pleasant
06 Aug 2012
Jen

Close to the train station

I like the fact that was very close to the train station, specially when you have to carry such a heavy backpacks. I like the free wii fii and that you didnt need to use a password but the room was very small. staffs some were really nice other were just ok. But I will go back to this hotel, great location.
4/10
Poor
27 Jul 2012
alex

Outdated hotel in low soc-economic area

Stayed there only one night as the room was tiny and had no air-conditioning.
4/10
Poor
05 Sep 2011
Verified traveler

Look elsewhere!

Do yourself a favor, find a cheap place that has air-conditioning, especially when the hotel is on a high-volume traffic street. With the 24-hour traffic and ZERO A/C, sleeping with the windows closed was impossible. Matter of fact, sleeping there in general was impossible.
4/10
Poor
19 Jul 2011
Verified traveler

Terminus -

No AC or fan - if you are going in the summer time this is a must!
far away from beaches you have to walk and then take a bus.
communication problem with the receptionist (poor english)
10/10
Exceptional
12 Jul 2011
Verified traveler

Terminus St Charles - handy for mainline station

This is the second time we've stayed at the Terminus St Charles, which is right at the foot of the impressive main stairs from the railway station. We arrived by bus from the airport which terminates at Gare St Charles. The hotel is clean and pleasant, with staff who are particularly eager to help if you speak French. It is incredibly convenient for travelling elsewhere by metro - Gare St Charles is the junction of Marseille's two metro lines. It is a handy base for two or three nights rather than a long-term destination, but it is good value for money and I like it.
4/10
Poor
18 Jun 2011
Gustavo

Avoid it.

We stayed on this hotel just because we were arriving late (1AM) at Saint Charles Terminal and we did not want to go far.
We usually don't ask for too much, but this hotel is old, dirty (literally smelled like pee in the bathroom) and not caring much about the client. The room was small, only one long pillow instead of two separate pieces, and without self blanket (it was covered with part of the mattress blanket, very unconfortable).
We had to wall to the first floor, and from there take an elevator to the 4th floor. Weird and uncomfortable, specially with luggage, since spaces were tiny.
Location is not that bad, in front to the terminal, but 20-30 min walk to the port.
Partner
10/10
Exceptional
24 May 2011
Chirurgie

Excellent location by station.

Literally right outside the railway station (which is also where airport bus brings you to). A short walk gets you anywhere you may wish to visit in Marseilles. Did not need to take underground or trams at all.

Very friendly staff, no problems with speaking English and everything as wanted.
Partner
6/10
Pleasant
08 May 2011
Mike

Overnight stay

Fine for a quick stopover, location is perfect for train travellers.
Bed covers need replacing or drycleaning, ours looked filthy, but sheets & pillows were fine
10/10
Exceptional
27 Jul 2026
Luis Fredie
Estancia agradable
El personal atento
Aire acondicionado
Desayuno agradable
4/10
Poor
21 Jul 2026
Britt
Ok for a night. Nice people at the hotel
Partner
6/10
Pleasant
19 Jul 2026
Cedric

Environnement un peu bruyant
Pas eu d’eau chaude même après 10 min
2/10
Poor
18 Jun 2026
rodrigue
Chambre salle accueil désagréable , trop de bruit , trop chers à fuir absolument !!!!!!!
6/10
Pleasant
04 Jun 2026
Josette
La douche etait froide
On m a reveillée à 4h alors que j avais demandé 4h45
6/10
Pleasant
28 Apr 2026
Karin
Bra läge men slitet hotell. Hjälpsam personal
Partner
8/10
Excellent
22 Apr 2026
Frédéric
Quelques petites imperfections, mais un accueil agréable.
L'hôtel est très bien situé pour les voyageurs en train.
Un service de garde bagages pratique.
Petits déjeuners très correct et copieux.
Un agréable séjour !
Partner
6/10
Pleasant
11 Nov 2025
Jean
Uniquement en transit, très bien situé pour prendre le train et très bien accueilli pour le reste ???
Partner
2/10
Poor
03 Nov 2025
Aziliz
Hôtel qui sent les égouts dans les espaces communs et dans la salle de bain. Odeur de tabac froid dans la chambre. N'a clairement pas été fraîchis depuis longtemps. Ne parlons pas des taches d'humidité sur l'intégralité du plafond de la salle de bain. Toutefois, le chambre était propre au niveau ménage. Seul point positif l'emplacement face à la gare.
Partner
6/10
Pleasant
02 Nov 2025
Céline
La chambre était pas mal pour le prix il y a mieux. Le personnel gentil.
Friends_and_family Family
8/10
Excellent
16 Oct 2025
Martingodin
Très beau Marseille
Leisure Partner
8/10
Excellent
14 Oct 2025
Mariàngels
El desayuno incluía productos frescos.
El aire bien.
El radiador del baño bien.
Self
2/10
Poor
09 Oct 2025
silvia
Horrible.no entiendo la valoracion que tiene sobre todo en limpieza, es el hotel mas sucio en el que he estado nunca..silloncitos a la entrada en recepción ya manchados, ascensor para sólo una persona, escalera con escalones empinados y muy estrechos, suelo de la habitación todo sucio y lleno de quemaduras de tabaco. Al llegar olor fortisimo a tabaco y a cloacas, en la ducha estaba quitada la rejilla de desagüe, asi como el telefono de la ducha desmontado y habia pelos. El baño súper sucio..manchas en los azulejos y el lavamanos amarillo y con cerco de suciedad.El hervidor de agua y la bandeja sobre la q estaba no estaba mas sucio porque no podia...La ultima noche el olor a cloaca era insoportable, tuvimos q dormir con la ventana abierta pese al fresco y lo escandalosa que es la calle, no dormimos nada.No lo recomiendo en absoluto, no me volveria a hospedarme ni en el hotel ni en la zona que te sientes super insegura por la cantidad de mendigos, y personajes que hay..
Partner
6/10
Pleasant
05 Oct 2025
Anne-Claire
Propreté limite. Micro savonnette pour se laver. Pas de tapis de bains au sol....
Salle de petit déjeuner sinistre... Petit déjeuner pas pris sur place
Business Self

Location & surroundings

Hotel Terminus Saint Charles
1 Place Des Marseillaises, Marseille, France

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Hotel Terminus Saint Charles

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