Name: DoubleTree by Hilton Stamford
Address: 1 First Stamford Place, Stamford, 06902, US

10/10

Exceptional

14 Jul 2026

Jason

Nice easy sport to get in and out of by Lawrenceville

Self

2/10

Poor

14 Jul 2026

Laurie

I was moved 3 times in less than 8 hours and none of the rooms were up to par. The first one, a king bed with sleep sofa seemed great, but the door would not lock. I was moved to another room with the same bed etc. That room smelled like stale cigarette smoke despite the no smoking policy. I then went back to my original room because I was told the lock was fixed. Great!
Except when I attempted to get into my room later that evening, I was locked out. The lock did not work, again. It was late and I needed to go to bed. They opened my door and offered to move me at about 1am. I declined. It was a very long, chasing weekend of moving rooms, finding the bathrooms of each pretty disgusting, one of my beds (I’ve lost track of which room) had those little elastics that go on braces in the sheets!

6/10

Pleasant

13 Jul 2026

Claudette

Charging for parking has to be the absolute silliest thing as there are no alternatives. $25
Pleasant breakfast crew that were very helpful. Were not told about the pool or other amenities when checking in and seemed we were bothering him. He did not care that we paid extra for a higher floor and view. Was told it was because we used hotels.com.
Do not pay extra for a better view. You will get air conditioning units on the roof.

Friends_and_family Family

4/10

Poor

13 Jul 2026

KEITH

Not clean, stains on carpet and drapes, hair in drain, outdated, under construction in 2.5 star quality at the moment, the worse quality Doubletree I have ever stayed in.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Waleska

Stay one night, hotel can use some update. It is a beautiful place, just outdated
Breakfast was incredible, staff was friendly and helpful
Paying for parking not so good

Partner

2/10

Poor

09 Jul 2026

Ashley

Lobby is nice but rooms are old and beat up. My first room smelled so strongly of some type of cleaner, I had to be moved. Windows were filthy, cabinets in the bathroom were falling apart, carpets were coming up. Not only did I spend $500 for 2 rooms, for 1 night- we had to each pay $25 to park. Had I known better, I wouldn’t have paid $100 to stay here. The front desk guy had no personality what so ever. Parking garage is poorly lit- glad I wasn’t traveling alone. I normally only write reviews when they are positive but wanted others to be aware before they spend an obscene amount of money to be disappointed.

Business

8/10

Excellent

06 Jul 2026

Amy

The hotel was easily accessible and fit our needs for a sports tournament. Concierge was very pleasant and helpful. Room service was confusing. The policy is that you pick it up at the hotel restaurant or state otherwise. We assumed room service meant, well, room service. In their defense, their clientele for the weekend was a bunch of youth boys' sports teams.

6/10

Pleasant

05 Jul 2026

Kristen

Parking is separate and they charge per night. Room was expensive to not have a microwave in the room. At least the cookies they give you are good. Upscale look, very basic rooms.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

josue fernando

Muy bueno

8/10

Excellent

24 Jun 2026

john

All good

Partner

10/10

Exceptional

20 Jun 2026

Christopher

Good Service, Professional Staff, Clean room and common spaces, turn key one night stay.

Self

8/10

Excellent

18 Jun 2026

Adrienne

The hotel was fine overall, but to be honest it’s a bit dated and under-maintained. We arrived around 8:30pm and there was only one person at the front desk, so despite having already checked in via the app it took quite a while to get our keys. Similarly, there was only one very confused employee running the coffee shop in the morning (he was wearing a full suit and didn’t seem to be a usual coffee shop staff member). The ice machine didn’t work, the shower had two bottles of body wash and no shampoo, the paint was peeling. So just not really up to usual Doubletree standards. That said, the bed was comfortable and we only needed it for one night, so it wasn’t the end of the world.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Sam

Work jackhammer at 7am floor above

Self

6/10

Pleasant

17 Jun 2026

SHAVONN

I stayed at the DoubleTree by Hilton in Stamford after my original boutique hotel canceled last minute due to foreclosure issues. I appreciated being placed in a presidential suite, and the room was clean and comfortable. The hotel is clearly undergoing renovations, which shows investment in the property, but it also created a lot of front‑desk chaos that made check‑in stressful.

I called ahead to confirm a late arrival, yet it seemed that information wasn’t passed along. When I asked why my room wasn’t ready, the tone shifted and I felt uncomfortable and singled out. I left early the next morning and realized I had forgotten a sentimental blanket in the room. I’m confident it was there. I called with specific details, and one staff member kindly returned my call to check, which I appreciated. However, I had to call again from an unmarked number just to get someone to answer, which made me feel like my calls were being screened.

The pool and gym were clean, and breakfast smelled great even though I didn’t stay to eat. Parking was fifty dollars a day, which felt steep given the overall experience. The guests were genuinely kind and helped lift the atmosphere.

I respect that renovations take time, but customer service and integrity should never be under construction. I’m thankful for the staff who were polite and tried to help, but I didn’t feel safe or valued as a guest. I wish the hotel well, but I wouldn’t personally return 😕.

Self

4/10

Poor

15 Jun 2026

Benjamin

Very difficult to get to. Expensive parking fee in a dark and crowded basement lot. Halls levators and ice machine areas all are dirty. Nothing comfortable about this hotel. The room is fine if you stay there.

Self

10/10

Exceptional

15 Jun 2026

Randy

It was a nice hotel only thing was had to pay $25 for parking and $25 for breakfast

Partner

6/10

Pleasant

15 Jun 2026

Malinda

Please make note if breakfast is not complementary. Also teach managers to have discernment. I was charged for 3 kids buffet and each kid ate one thing. It was ridiculous.

Family_with_children

4/10

Poor

15 Jun 2026

Emily

Check-in was all self service, no valet available, no porters or bellhops. I had a ton of stuff, the door wasn't even opened for me.

After 45 minute process of unloading my stuff, parking my car, bringing it upstairs, and returning the bell-cart, I was glad to finally be in my room. Then the wifi did not work at all.

Self

4/10

Poor

15 Jun 2026

Gustavo Adolfo

There is no parking if u need to bring a van or pick up truck

Family

8/10

Excellent

14 Jun 2026

Dylan

Okay stay. Room was at firsts as

4/10

Poor

13 Jun 2026

Judith

I would not stay again. Terrible. Had to pay 70.00 to park for two days!

Partner

8/10

Excellent

10 Jun 2026

Kerry

There was a lightening storm and the power had gone out for several hours but in the early hours of it my daughter was having a panic attack in the lobby because of the storm and the woman at the front desk helped her calm right down. She was so sincere.

Family_with_children

6/10

Pleasant

09 Jun 2026

Terrance

The power went out in the entire building... There was no power generater for backup. The entire building total darkness ..
The refrigerator was located on the floor , instead in a cabinet of a stand
My wife's medication was total loss
Very disappointed..😒

Friends_and_family Family

2/10

Poor

08 Jun 2026

steven

Unfortunately do to a storm knocking the power, we had to leave and go home..

Partner

10/10

Exceptional

08 Jun 2026

jamie

great stay

Partner

10/10

Exceptional

08 Jun 2026

Christopher

Every thing

10/10

Exceptional

07 Jun 2026

Marie

⭐️⭐️⭐️⭐️⭐️

My husband and I had the most amazing stay! From the moment we arrived until the moment we left, everything was absolutely perfect. ❤️

The hotel was beautiful, clean, and welcoming, but what truly made our stay special was the people. Every staff member we encountered was kind, professional, and went above and beyond to make sure we were comfortable.

It’s rare to find a place where you feel genuinely cared for, but this experience gave us exactly that. We were able to relax, reconnect, and simply enjoy our time together as husband and wife.

Thank you to everyone who helped make our little getaway so memorable. We will definitely cherish this stay and look forward to coming back again! ✨

Highly recommended

Partner

6/10

Pleasant

04 Jun 2026

Gerald

Hotel was old and in need of updates. Toilet was outdated and got stuffed up. Ice machine was broken. There was ongoing construction. Staff were very friendly and helpful. Overall do not recommend.

Family_with_children

4/10

Poor

04 Jun 2026

tim

parking required downloading a 3rd party app, completing a profile inclusive of email, phone and license plate and then manually entering credit card information. Why couldn't they just room charge the parking fee?
Room fixtures were old and worn. Its like there is no maintenance.
Fitness center missing weights and equipment not working properly.

Partner

10/10

Exceptional

03 Jun 2026

Greg

I ordered breakfast from my phone. But when I went down to retrieve it learned from the head of the kitchen that there had been a problem. He apologized and invited me to take what I wanted from the buffet at no cost. A very kind and welcome gesture. I wish I remembered his name to thank him personally.

Business

8/10

Excellent

31 May 2026

Grace

The hotel looked nice from the outside but the rooms are definitely very old. It is way too expensive of a stay for how old the rooms are. Also there should be free parking but parking costs like $26 a night which is a little unbelievable. I wouldn’t stay here again to be honest ..

Partner

6/10

Pleasant

31 May 2026

Wenbo

.

Family

4/10

Poor

31 May 2026

PAUL

The hotel is old; beat up furniture, worn fixtures, the lamp and the chargers didn’t work, the bathroom faucet dribbled water at best, there was a constant mechanical bang from the elevator or plumbing mechanics. The carpet is worn, and on the roof which was visible from my floor there were bags of trash left outside.

Self

2/10

Poor

29 May 2026

Francois

Unacceptable. Arrived to two rooms riddled with mould. We could not stay there for a night! Staff were very unhelpful and we are still trying to be refunded with little to no help or response. This hotel should not be in operation.

Business

10/10

Exceptional

24 May 2026

clara

I love everything, but i have one Little inconvenience the garage elevator didn’t work and i had to carry my bag downstairs to my car the rest was excellent.

Partner

4/10

Poor

21 May 2026

Joseph

This is an old hofel that is scheduled to be be updated. The food in the restaurant was not good at all.

Business

4/10

Poor

20 May 2026

Thomas

There is a need to synchronize the data base at the front desk with the parking garage and restaurant for an all inclusive billing

Partner

2/10

Poor

18 May 2026

Darrell

The room was absolutely disgusting, he in the toilet the wallpaper was coming off on every wall, stains everywhere on the carpet and puke stains on the shower curtains. Bedsheets were damp, in the morning woke up to see the sun shining through puke stained or something else stained curtains. The only reason we didn’t leave was because we finished driving 13 hours and got in at 1 AM and the kids are already asleep. Very disappointed that I spent $200 staying there for one night !

Family_with_children

2/10

Poor

18 May 2026

Catalina

No

6/10

Pleasant

18 May 2026

Eva

Parking garage is difficult
Elevator does not work
Paying $25 day is steep for the long walks thru the garage to get to the elevator and then having to carry all your luggage up two flights of stairs to get to the lobby

Family

2/10

Poor

17 May 2026

Eric

There was no place to put your car when we got there to check in. No help or carts for bags. It was SO loud. The room was gross. There was mold all over bathroom. The floor was disgusting with sticky goo all over the rug. The rooms next to us were so loud until about 530am slamming doors and yelling and screaming. AC did not cool down the room and no windows to open.

Family_with_children

10/10

Exceptional

17 May 2026

C.T.

Comfortable

Partner

10/10

Exceptional

17 May 2026

Jean

Nice stay

10/10

Exceptional

16 May 2026

Marie

Beautiful people n the hospitality was amazing

Partner

4/10

Poor

14 May 2026

Edward

TV didnt work, MSNOW not available. Front desk sent a technician who tried to fix this, after he left the TV stayed in a snowstorm.
Blower nonstop wit( cool air, not controllable except by blocking the vent.
Sink not draining.
Breakfast was delicious and reasonable, though because of my complaints, it was offered to me gratis

Partner

6/10

Pleasant

12 May 2026

Melissa

Parking was easy but not quite sure why it cost me $26 for parking an overnight stay.

Family_with_children

8/10

Excellent

11 May 2026

Kathleen

Parking was not easy. Elevators were not working.

6/10

Pleasant

11 May 2026

Lisa

This hotel is showing its age. Needs an upgrade,

Partner

8/10

Excellent

09 May 2026

Neil

Very nice hotel but more pricey than we had expected it to be. Staff was prompt and courteous to our needs.

Partner

4/10

Poor

07 May 2026

Ali

very dirty rooms but staff was very accommodating

Friends_and_family Friends

10/10

Exceptional

06 May 2026

Angelique

Clean, easy to find, and affordable.

Business

10/10

Exceptional

03 May 2026

Rachel

Front desk staff Irene and Andrew were very friendly and accommodating. I appreciate Irene for being so helpful and Andrew assisting her when she had questions. The room was clean and our stay was great! There is plenty of parking on the lower level. There was a big event going on and still plenty of parking. I would absolutely come back to stay here. Thank you Irene and Andrew.

Partner

8/10

Excellent

01 May 2026

Maritza

The bed

8/10

Excellent

27 Apr 2026

tatia

Close to a lot. Its an older hotel and needs some updating. Clean enough. The onsite restaurant is wayyyy overpriced. Go eat out locally. Garage is HORRIBLE!! water leaking every where, bad lighting, old - left a weird deposit on my windshield that I had to have detailed to get off.

Partner

4/10

Poor

26 Apr 2026

maria

Terrible

Family_with_children

8/10

Excellent

23 Apr 2026

Elizabeth

Long wait to check in. Wallpaper in room taped in place .Electrical outlet in bathroom did not work.

Family

2/10

Poor

23 Apr 2026

Steph

Terrible. This hotel is completely run down and needs a complete renovation. The lobby was misleading, it was in good condition but the rooms themselves were dirty with stains on towels and curtains. The bathroom had mold around the shower and sink. We had to move rooms because we were placed in an adjoining room and although we weren’t using it as an adjoining room, you could hear the other guests clearly talking. The staff was wonderful and moved us quickly to a different room. But the next room we were in was just as dirty. This is the worst hotel I’ve ever stayed in. All the staff we encountered were great, but the facility is not.

6/10

Pleasant

21 Apr 2026

Sarah

I usually stay at double trees becauseI find they are consistent quality. This particular double tree is in need of renovations. Its nothing terrible but just many little things adding up. The flange around the shower head wasn't attached to the wall so you can see the hole where the pipe goes in. The bathroom was clearly painted over wall paper. The peep hole on the door wasn't attached right so i had to rotate it around to make sure the peep hole was covered. I was there for 3 nights and there were multiple big greasy handprints on the window in the hall by the elevator that were never cleaned. One of the elevators wasn't functioning. My husband had to call one day because the toilet wasn't functioning (it was fixed while we were out). You need to ask for someone to let you into the little convenience store area, so there isn't anything readily available to eat after the morning buffet closes. Oh and you are paying for parking in their parking garage. None of that is all that terrible but also for 200 a night I expect a little better, or at least fewer issues. The staff were nice. The bed was comfy. It was close to where I needed to be (but not right in the middle of everything). I will probably try a different hotel next time I am in the area, but wouldn't go so far as to say I would never stay there again - particularly if renovations occur.

Family

6/10

Pleasant

20 Apr 2026

Andrew

Staff were few and somewhat indifferent.
Facility was adequate but getting old and shabby. Room windows quite dirty.
No guest guide in room and phone didn't work

Partner

6/10

Pleasant

19 Apr 2026

Brenda

The one and only reason why we went was to use the pool, only to find out that the pool was out of service. It would’ve been great to put on the website that the pool was out of service instead of finding out once I got there.

Family_with_children

8/10

Excellent

18 Apr 2026

Alice

The staff was wonderful, helpful and welcoming.

I didn't eat there because I'm vegan and there was nothing available.

The only other negative was the need to pay for parking, even as a guest!

Self

8/10

Excellent

17 Apr 2026

Patrick

The room was excellent. I did not have breakfast but I did attempt have dinner, the dinner staff provided poor service. Parking was very convenient

Family

4/10

Poor

15 Apr 2026

Susan

We did not eat at the hotel
Parking was expensive - pot hole in the parking garage - no security.
We arrived early for check in. We were told they would call when room ready. Never called Several other couples were checked in while we waited.
Once in the room the safe was locked and the doors on the closet were off the track.

8/10

Excellent

13 Apr 2026

Krista

The hotel and lobby are nice. Our room was a little dated. The bed was very comfortable, and the staff was very friendly and helpful. We were in town for only 2 nights and had a good stay. The breakfast buffet was ok but we didn't think it was worth the price. More like a slightly nicer complimentary buffet at other hotels.

Family

6/10

Pleasant

13 Apr 2026

Thomas

Breakfast buffet overpriced for the quality and selection.. it looked like the typical complementary buffet!!! Had to pay $28 for parking too!!

10/10

Exceptional

13 Apr 2026

Linda

didn't stay for breakfast

Partner

4/10

Poor

12 Apr 2026

Carrie

The room was in need of updating and it was not very clean.

10/10

Exceptional

07 Apr 2026

William

Great

6/10

Pleasant

06 Apr 2026

Michelle

This property is very worn down and could use a refresh

Family_with_children

4/10

Poor

04 Apr 2026

Debbie

Hotel needs major renovation

Partner

8/10

Excellent

03 Apr 2026

Zoe

Parking was very easy...but cost $25.00 per night. We had dinner in the restaurant, it was fine but pricey for what it was. There is a Starbucks in the lobby which was great. Room had a mini fridge and coffee maker, also a big asset. It wasn't the cheapest, but it was totally fine for what I needed and I would stay there again.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Kimberly

Parking was a little complicated

Family_with_children

2/10

Poor

30 Mar 2026

Kayla

Parking was confusing and elevator from underground garage was broken. We had to carry luggage up several flights of stairs. Staff was not welcoming.

Business

10/10

Exceptional

30 Mar 2026

Ashley

Pool was broken, so the kids were disappointed but or

10/10

Exceptional

29 Mar 2026

Janet

We didn’t have breakfast.
Parking was difficult at times

Family_with_children

10/10

Exceptional

23 Mar 2026

Tetyana

Clean room

Family_with_children

10/10

Exceptional

22 Mar 2026

Melinda

Staff went out of their way for us, very nice staff, took all our luggage up and down during our stay and brought me what I we needed! My wish, they had a free coffee area; didn't, but brought me some for the mornings I was there😍 Price was great compared others around!

Business

4/10

Poor

18 Mar 2026

DANIELLE

Very old hotel with no security . I had multiple bed bug bites. Staff shouting and fighting at the corridor.

Business

6/10

Pleasant

17 Mar 2026

Dan

pool could be cleaner and warmer, the whole reason why we stayed there and not cheaper options, because of pool, but it wasn't very enjoyable

4/10

Poor

14 Mar 2026

Steve

This is a conference hotel that is old and dated. Sadly it’s not to the 2026 standards anymore. I would not stay there anymore. And conference should think of moving to another hotel.

Business

4/10

Poor

13 Mar 2026

Linda

No working TV…no working phone…light bulbs out in Room…despite a variety of complaints at front desk, problems couldn’t be resolved ?

6/10

Pleasant

12 Mar 2026

Vincent

was there for an event at the hotel. parking almost impossible and expensive. hotel is run down. little things like broken lights in room, outlets that dont work, etc.

Self

6/10

Pleasant

24 Feb 2026

Evan

Not great

6/10

Pleasant

23 Feb 2026

Nicole

Very run down, pool area was dirty and mildew present. The rooms and lobby were clean however and staff friendly. Had to leave early due to blizzard and was non-refundable, not their fault though just disappointing

Family_with_children

8/10

Excellent

13 Feb 2026

Claude

Staff very friendly, rooms clean and comfortable.

Leisure Self

10/10

Exceptional

11 Feb 2026

John

great staff!

Business

8/10

Excellent

10 Feb 2026

Barbara

staff, amenities

Business Self

6/10

Pleasant

06 Feb 2026

Stephanie

Outdated. Definitely needs a refresh. But customer service was good. Food is passable- although I will say, their roasted asparagus at the restaurant is top notch.
Has forced air heating in the rooms so it is SUPER dry, and there are no vents or heating in the bathroom, so you are pretty much frozen on cold days if you want to use the toilet or shower.

Business Self

8/10

Excellent

27 Jan 2026

Yishan

The position of the desk next to the air-conditioning vent is not ideal. Perhaps a switched position with the bureau/TV is better.

Business Self

6/10

Pleasant

09 Jan 2026

Jingchuan

Dark and old rooms. The lobby is nice but is completely not reflective of the rooms

Leisure Self

4/10

Poor

07 Jan 2026

Susan

Room was a bit shabby, thin towels, chipped furniture

10/10

Exceptional

04 Jan 2026

Frank

The customer service was absolutely amazing

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Laura

It was clean. Spacious and staff was awesome.

Leisure Friends

6/10

Pleasant

01 Jan 2026

Eric

The staff was excellent at all levels. The building is tired and in need of care.

Leisure Partner

4/10

Poor

30 Dec 2025

ROGER

Bought a \"2 Queen bed\" room from online service but hotel gave us a \"1 King bed\" room stating it was monetarily the equivalent. Needed the two Queen bed room as we are two men. Unfriendly customer service policy, front desk person did not seem to understand english well and was frustrating, could not understand the situation. I even had the reservation on my phone. Best to call hotel directly to be assured of your room choice.

Business Partner

6/10

Pleasant

30 Dec 2025

Edward

Expedia wants me to change what I really had to say about Double Tree. But I’ll say this they should let you stay for free. The building is run down and dirty. They charge alot for a pet and you have to pay to park. I would be ashamed if I owned that property staff was good check in person had no personality and could care less!!

Leisure Pet

10/10

Exceptional

29 Dec 2025

Enrique Vazquez

Good

Leisure Family

6/10

Pleasant

17 Dec 2025

Romina

The room was dirty and dated. There weren’t adequate blankets in the room.