Name: JW Marriott Panama
Address: Calle Colon, Ciudad De Panama, 0833-00321, PA

8/10

Excellent

27 Jul 2026

Ana

Everything was perfect but the way the layout of the hotel is, make it very confusing to navigate. For instance, the lobby is at at higher floor, so when we arrive nobody was there to explain that we need to take the elevator to an X floor.

10/10

Exceptional

26 Jul 2026

Daniel

For my first time in Panama, I was glad my best man chose the JW for my bachelor party. I only wish I knew about room rates for US Veterans prior to booking. I had an excellent time. The people and food were amazing. Can’t wait for my next trip.

10/10

Exceptional

25 Jul 2026

Mehal

Close to everything

10/10

Exceptional

22 Jul 2026

Roxy

Good

10/10

Exceptional

22 Jul 2026

Benjamin A

Hotel was clean and staff was very helpful.

8/10

Excellent

22 Jul 2026

Greg

This Marriott property is huge. The only thing I didn’t like is you had to go to the 14th or 15th Florida to check in why they don’t have the lobby on the first floor is just the stupidest thing I’ve ever seen the elevator. System is very hard to understand and use I would say it’s not user-friendly. Other than that. It’s a great hotel has a nice gym two nice pools and several nice restaurants and shops. It has two towers on our residential and other is the hotel.

10/10

Exceptional

20 Jul 2026

Mercedes

highly recommend

Friends

10/10

Exceptional

17 Jul 2026

Robert J

Very friendly staff

Family

10/10

Exceptional

13 Jul 2026

Ellen Louise

Everything was excellent service; ms. Elisa (she worked buffets restaurant) she really went above and beyond to make sure we new all the amenities the hotel had to offer. She was a wonderful unofficial concierge.thanks

Family

10/10

Exceptional

06 Jul 2026

Antonio

Súper tranquilo y muy limpio todo y el trato de los trabajadores muy cordial

Partner

10/10

Exceptional

06 Jul 2026

MaryJane

Staff were really nice

Family

10/10

Exceptional

06 Jul 2026

Yashica

My experience at The JW Marriott of Panama was beyond exceptional. ALL of the staff working from housekeeping to the cooks were very friendly and courteous the building was well maintained and updated the amenities were phenomenal the restaurants and bars especially LIMA had the BEST FOOD I eaten 3 days in a roll 😋 there hats off to the cooks The shrimp fondue and seabass dumplings were to die for

Partner

10/10

Exceptional

29 Jun 2026

RYAN

The Marriott was a beautiful hotel. Helpful staff. Recommended

Partner

10/10

Exceptional

29 Jun 2026

Alejandra

Muy cordiales y atentos todos y todo muy limpio e impecable

Partner

10/10

Exceptional

27 Jun 2026

Shon

Beautiful property. The staff was very helpful and friendly from the beginning! The food, restaurants, amenities, pool were all great!! The only thing that would have made it perfect was if I didn’t have a view of a huge crane outside of my patio. It appears they are having some construction going on. But other than that, it was a great experience!

Friends

10/10

Exceptional

26 Jun 2026

Curles

The outside, all area was excellent maintained and the bars was excellent and very well kept, the staff was very helpful and knowledgeable of all aspects of the property, we paid the discounted price for the breakfast for our entire stay and the breakfast was excellent every morning the staff really made it worth while. I would give this hotel a easy 5 stars

Family

10/10

Exceptional

17 Jun 2026

Yamaiky

Amazing ❤️

Family

10/10

Exceptional

14 Jun 2026

Adam

very good

10/10

Exceptional

03 Jun 2026

Anna

Beautiful property, nice room with the beautiful view , pools including 1 heated . Terrific staff , food, drinks. We truly enjoyed our stay. Pool staff along with the manager surprised me with balloons and gifts for my Birthday!

Family_with_children

10/10

Exceptional

01 Jun 2026

Robert

Great hotel. Highly recommend

Self

10/10

Exceptional

28 May 2026

Maria

Amazing hotel!!!! 100% recommend!

Partner

10/10

Exceptional

21 May 2026

Monica

The entire staff were amazing, front desk, cleaning personnel, front door, restaurant staff, everyone in the entire building were nice, professional and informative.
I am definitely recommending this hotel for anyone who has the slightest interest.

10/10

Exceptional

19 May 2026

Yasmine

Clean rooms and common areas

Partner

10/10

Exceptional

08 May 2026

Wenyue

Beautiful outdoor pool

Self

10/10

Exceptional

08 May 2026

VIVIAN

Everything was 10/10 staff always hel

10/10

Exceptional

06 May 2026

Theadorsha

Very clean and comfortable

Friends

10/10

Exceptional

06 May 2026

Azar

Friendly staff, clean property, good lication

Family

6/10

Pleasant

05 May 2026

Nancy

The hotel was beautiful, but I think the staff could do a better job explaining things to guests when they arrive. I had to ask several times about different areas and services in the hotel, such as the pool, elevators for guests and residents, and other important information. Overall, everyone was polite, but better communication and guidance would make the experience much more comfortable for guests.

Family

8/10

Excellent

02 May 2026

Aaron, Jr

Only issue I had was the AC was too cold…..literally. April 23-27, 2026
Very nice view of the city and ocean at the poolside area

10/10

Exceptional

01 May 2026

Christopher

We had a wonderful time mostly due to the outstanding staff. We went above and beyond to ensure we had memorable stay. A special thanks to Maybelline and the lobby front desk team!

Friends

10/10

Exceptional

26 Apr 2026

Gabriel

Very good. 5star

10/10

Exceptional

20 Apr 2026

Kadahni

I love my experience at JW Marriott panama. The staff was so helpful and nice. The people was kind , great culture overall amazing. I would definitely visit here again. Amazing experience for me and my partner.

Partner

10/10

Exceptional

14 Apr 2026

Hasina

Very clean room, staff is very

10/10

Exceptional

13 Apr 2026

Pietro

Modern and clean hotel in Panama City, right downtown. Lobby is on the 15th floor, with the rooms above and restaurants on the 14th. Room was shaped differently (like a triangle) but the shower was very big and it also included a big tub. Good views from the giant windows. Staff was professional.

Partner

10/10

Exceptional

12 Apr 2026

Jose Yoniel

This is a great hotel. I stay here every time I visit Panama City.

Family_with_children

10/10

Exceptional

12 Apr 2026

Nilesh

Very nice and safe place to stay

Self

10/10

Exceptional

10 Apr 2026

Tyesha

Such a beautiful hotel, LOVE the infinity pool the most!

Partner

10/10

Exceptional

09 Apr 2026

Denee

Amazing property. Beautiful all around

8/10

Excellent

06 Apr 2026

Albert

Modern facilities that is clean. Elevators suboptimal, with potential long waits during busy hours and stopping at multiple levels inexplicably with no one coming on or off.

Setup of shower and toilet is very strange.

Partner

8/10

Excellent

06 Apr 2026

Jennifer

The pool area made the hotel and made it worth it. The rooms were very damn and musty.

Family_with_children

10/10

Exceptional

05 Apr 2026

Olga

Had a great experience, beautiful hotel, very friendly staff and the property location is perfect.
Will definitely come back.

Self

10/10

Exceptional

05 Apr 2026

Jose

Nuestra experiencia fue excelente desde el primer momento. Llegamos a Panamá muy temprano y, para nuestra sorpresa, a las 11:30 AM ya nos habían permitido hacer el check-in. Pensábamos que nos tocaría esperar en el lobby, pero nos entregaron la habitación de inmediato, ¡un detallazo!
El descanso fue increíble, las camas son súper cómodas. Además, la habitación es muy funcional: el agua caliente sale de volada y la tina se llena rapidísimo. La infinity pool está muy padre y tiene una vista de lujo. Sin duda, el servicio y la atención al cliente son de 10. ¡Totalmente recomendado!

Partner

8/10

Excellent

05 Apr 2026

Hayden

It was okay.

Family_with_children

10/10

Exceptional

04 Apr 2026

Andrew Charles Porter

My stay was the best!

8/10

Excellent

04 Apr 2026

JaNet

The room was clean an spacious. I loved my ocean view. The food at both Masi and Azul was delicious. Overall, I thoroughly enjoyed my time here and would definitely stay again.

Self

10/10

Exceptional

03 Apr 2026

Eduardo

Buenísimo

10/10

Exceptional

18 Mar 2026

Joseph

Fantastic pool. Great food, I'd recommend the fish and chips. Best I've ever had. Great bar. Friendly staff.

Partner

10/10

Exceptional

17 Mar 2026

Maxine

Truly enjoyed our stay

Partner

10/10

Exceptional

17 Mar 2026

Scott

Great place

10/10

Exceptional

16 Mar 2026

Scott

Zero complaints. Fantastic stat

Self

10/10

Exceptional

15 Mar 2026

Eleanor

Yes we had a wonderful stay. The view of the ocean, pool, & Panama City across the water was excellent from a lovely big balcony. The buffet breakfast was EXCELLENT. Taxis at the ready & cheap to take us anywhere we wished.
Staff wonderful Michelle at the pool area, Nelino at the breakfast - in fact all staff very friendly & helpful. Would definitely recommend this hotel.

10/10

Exceptional

12 Mar 2026

Lynnette

Very enjoyable stay

Friends

10/10

Exceptional

03 Mar 2026

Horace

Highly recommended

8/10

Excellent

21 Feb 2026

Steven

Great breakfast, service cleanliness.

Partner

10/10

Exceptional

19 Feb 2026

Antonio

Great stay

10/10

Exceptional

18 Feb 2026

JORGE

amazing

Partner

10/10

Exceptional

18 Feb 2026

Joe

Staff especially but all aspects were excellent

Self

10/10

Exceptional

17 Feb 2026

Oscar

The room was perfect

10/10

Exceptional

16 Feb 2026

Mira

The room was great but we did not like entering into a bathroom as you enter into the room. The shower leaked water out and the bathroom ( toilet) door did not close properly. The amenities were excellent and we were treated very well. Food was also great.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Jose

Excelente este hotel, de los mejores que tiene Panama.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Lucas

Service

10/10

Exceptional

28 Jan 2026

Tamara

Beautiful hotel, great service. Breakfast buffet is amazing.

Leisure Family

4/10

Poor

26 Jan 2026

Brian

I booked a Deluxe Room, 1 King Bed, Sea View. The listing shows a bath tub but the room did not have it. The listing shows a sea view from angle looking hard left 90 degrees which is not a realistic angle to sit and see. Instead your view is directly at other buildings.

Check is a complete mess. Registration on the 16th floor?! There were no signs to say where registration is in either the lobby or on the 16th floor. This rooftop pool... I was never able to find it. I did find a door for a pool, area but says it closed at 9pm! Registration never gave any information about the property, where things are, restaurants, nothing.

I parked in the garage and at 530am I need to leave and this little ticket I got will not raise the gate. There is also nobody there in person. After pressing the button for help the gate lifted a few minutes later.

Nice property and amenities but the room is also small and basic. The price is very top of the market for a very low level experience. Never again.

Leisure Self

10/10

Exceptional

18 Jan 2026

Michael

The staff was very friendly and the whole property made you feel Safe!

Leisure

4/10

Poor

08 Jan 2026

Albert

The scent in a hotel should create a welcoming atmosphere, but unfortunately, each floor here had an unpleasant odor reminiscent of a homeless environment. The rugs seemed to absorb the smell rather than enhance the ambiance. Additionally, the neighboring hotel was undergoing construction early in the morning, which added to the discomfort during our stay. It might be beneficial for this hotel to consider using essential oil diffusers or air fresheners to improve the overall fragrance and help create a more pleasant experience for guests.

Leisure Family

10/10

Exceptional

08 Jan 2026

Juan Diego Moreno

Clean room

Leisure Partner

10/10

Exceptional

08 Jan 2026

Elizabeth Salomon

This hotel is gorgeous zero complaints

Leisure Family

10/10

Exceptional

07 Jan 2026

Rudolph

Great Hotel and great staff

8/10

Excellent

04 Jan 2026

Makeda

Overall okay. The elevators are horrible. They don’t communicate well re: what is included, amenities, food, etc. Pools are beautiful, housekeeping was great.

2/10

Poor

04 Jan 2026

Insu

This is at best a 2 star hotel. Not worth it. Book somewhere else for waaay cheaper. It will be better than this place.

1. Weeeeeird room outline. Bathroom walls are mare of old glass that does not shut properly and has 0 privacy.
2. Keys keep getting disabled.
3. Old and musty smell.
4. Paper thin walls. You can hear conversations.
5. Cleaning service did not come in the morning. Asked 4 times for room clean up service but front desk lied saying cleaning service was going “ahorita mismo”, meaning we left the room to give space twice, but every single time room was not cleaned. In the end, cleaning service came at almost 6pm.
6. Deteriorated room amenities. 5star hotel? Lmao.
Check the pics for yourself and think twice before booking this place.

Leisure Family

10/10

Exceptional

31 Dec 2025

Richard

Nice staff probably one of the best hotel I’ve been to.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Farhad

All of it
Fantastic

Leisure Family

10/10

Exceptional

16 Dec 2025

Percy

Just wonderful hotel

10/10

Exceptional

16 Dec 2025

Mark

Nice

Leisure Friends

10/10

Exceptional

13 Dec 2025

Percy

Just a beautiful hotel for any occasion.

Leisure

10/10

Exceptional

13 Dec 2025

Sabria

Very nice

10/10

Exceptional

12 Dec 2025

Antawain Tavario

Amenities

6/10

Pleasant

08 Dec 2025

Keyla Marie

It was ok, for a JW Mariott i expected so much more. There was construction going on, with a crane blocking the beautiful city view, and the hotel next door facing our room was not at all pretty. The staff is on top of you around the pool area (for no reason) and drinks are over priced for the amount of ice that was in it. There is no signal in the lobby or wifi unless you are in your room so you have to call and uber from your room 2 elevators away and hope they wait for you. Not what i was expecting for the price i paid!

Leisure Partner

8/10

Excellent

05 Dec 2025

Stanley

Staff were outstanding.

10/10

Exceptional

04 Dec 2025

Sarran

Bedroom was very comfy, also the staff were very on point. I will definitely recommend this hotel and there services, there is so much to do at this hotel.

8/10

Excellent

02 Dec 2025

PIOTR M

Stayed in renovated room
Room was little damp
Guess ac was not on for some time
Hotel floors and rooms have a moldy smell
It gets better after a day of ac goin continuously on
Same goes for pillows and comforters
We stayed here before 3 times and guess this is the result of renovation
Otherwise great while rather expensive place to stay
Staff is fantastic very friendly and accommodating

Business_and_leisure Partner

8/10

Excellent

01 Dec 2025

Anya

The amenities were nice

10/10

Exceptional

01 Dec 2025

Robert

Staff was excellent, very nice room , amenities were great, location was perfect

8/10

Excellent

30 Nov 2025

Carlos

Dated hotel

Leisure Partner

10/10

Exceptional

30 Nov 2025

Hans Jan

All very good

10/10

Exceptional

29 Nov 2025

Orlando

Great hotel

Leisure Family

10/10

Exceptional

19 Nov 2025

Mikael

Fabulous stay!

8/10

Excellent

17 Nov 2025

David

Spotless, friendly and great food. Great pools a restaurants.

Leisure Partner

8/10

Excellent

14 Nov 2025

Wing Huen R

The bath tub was not stable and water was leaked out. Excellent view though

Business

10/10

Exceptional

06 Nov 2025

Alwynique

The receptionist and all the staff were very helpful. The property and room was stunning. Loved the pools and the gym. Would definitely stay here again.

Leisure Family

10/10

Exceptional

05 Nov 2025

Jorge

Un lugar seguro, tranquilo, acogedor al estilo Marriott

10/10

Exceptional

01 Nov 2025

Triston

Yea bar was well stocked

10/10

Exceptional

28 Oct 2025

Robin Gundy

Very clean and upscale. Extraordinary service and beautiful decor.

Leisure Friends

10/10

Exceptional

27 Oct 2025

Andrae Kevin

The rooms were amazing

Leisure Partner

10/10

Exceptional

26 Oct 2025

Alexia

Everyone was so nice!! Especially Elisa! Made our trip and stay special!

Leisure Family

4/10

Poor

25 Oct 2025

JOHN STEVEN

Enjoyed the room, and facility. The concierge service was poor, and misleading. We booked a 1/2 day tour of the locks for $310. The Concierge said that we would be picked up between 6&9 depending on the tour service. We booked this on 10/22. On 10/25 at 6pm we were told pickup would be 4:50 am. We are in our 70’s. We are checking out that day, and couldn’t have possibly been ready at 4:50. I sent a email to the Marriott manager have not heard back. Now I am going to have to challenge the charge with my credit card company. Caveat Emptor

Leisure Partner

10/10

Exceptional

25 Oct 2025

Prince

Clean and tidy room great staff and room service was top notch

Leisure Partner

10/10

Exceptional

22 Oct 2025

Norma

The outdoor pool was awesome, had an awesome view.
Staff was very friendly, very clean.