Name: Gran Evenia Panama
Address: Eusebio A. Morales esq, C. Augusto Samuel Boyd, -, Panama City, 07188, PA

10/10

Exceptional

31 May 2026

Sheyla

I would definitely recommend this hotel to anyone visiting Panama!! The staff was very friendly and warm made you feel like you were at home.

Family

8/10

Excellent

24 May 2026

Zaria

My room was clean and nice, big comfy bed. Breakfast was inclusive and had a wide selection.

Friends

10/10

Exceptional

23 May 2026

Lisa

I would give 5 stars over all because I really like this hotel. This was my second time in Panama and I stayed here both times. The staff are very friendly and helpful. The breakfast buffet is always great. The hotel in general is always clean and has nice modern decor. My only issue is that the room had not been swept for the 7 days I stayed there. I know this for sure. However, I know that this is an issue that can be rectified and overall I love this place and would would stay there each and every time.

Partner

10/10

Exceptional

16 May 2026

Omar Enrique Salgado

I wanna comeback to the same hotel

Self

10/10

Exceptional

26 Apr 2026

Amaya

This stay was FANTASTIC very modern look!! In a great part of Panama City you can walk to many different shops and restaurants. Great views from the rooftop pool! Very clean and quiet pool as well !! BOOK you won’t be disappointed.

Friends

8/10

Excellent

14 Mar 2026

Gergely Peter

Overall the stay was not bad. The hotel has a very centric location, it is new, clean and I appreciated the swimming pool. The check in experience was somewhat disappointing, not because of the front desk, who did a great job with an amazing smile and good customer service, but the fact that the in-room safes and flexible/removeable and not tied to the wall or to any furniture. Apparently, this is standard in this hotel, which I find crazy as if so, this completely invalidates the mandate of the safe itself. Would you look your valuables in a safe that can be removed and taken by any staff member or intruder without any effort? Management should wake up! This is non-negotiable for me and probably for most responsible travelers from the Western world. Maintenance made an exception and screwed it into the furniture, as it was supposed to be. Access card didn't work to enter the room. Aside from the check in experience and that I had to return 3x from the room to reception, the stay was uneventful. I put the DO NOT disturb electronic sign on my door, housekeeping ignored it, entered to clean the room. One more reason why the in-room safe issue needs to be deal with overall in this hotel. I probably would not return as I feel, management fails to understand a few things here.

Self

10/10

Exceptional

11 Mar 2026

Shantel

room was clean, staff was great, the wi-Fi works good and the breakfast was a little fresh but nothing that a little salt cant fix

Friends

8/10

Excellent

24 Feb 2026

Jania

It was very nice. Workers are friendly, but they need to work on room service

Partner

10/10

Exceptional

08 Feb 2026

Matt

Nice place

Self

10/10

Exceptional

27 Jan 2026

Kareem

Park8ng 9k

Partner

8/10

Excellent

24 Jan 2026

kathleen

Staff

8/10

Excellent

24 Jan 2026

Charles

Good staff and breakfast. Facilities good gym excellent
but staff unable to hook up gym tvs.
The people behind the desk were very pleasant and
helpful. But reluctant to allow early checkin…. that was not cool for a travel weary person. Hotel is situated right close to El Congreho. Overall a 3 star facility with 4 star staff

Business Self

8/10

Excellent

21 Jan 2026

Susan

Nice and clean but had to ask for extra towels each day we were there because we had 3 people in our room.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Shaunqualia Lakice

Great location and great staff.

Leisure Self

8/10

Excellent

10 Jan 2026

Marcel

Nice place

10/10

Exceptional

03 Jan 2026

Nicole

From the moment I walked into the hotel, I liked the chic esthetic of the lobby. The hospitality was immediate and consistently gracious with all the staff I interacted with. I was granted my key and got off the elvator to a well lit, mood-lifting hallway. I noticed a clean lemon like scent as soon as I entered the room. I was instantly more relaxed. The room I reserved was their most basic and it is one of the nicest rooms that I've been in that wasn't a suite! The hotel decor is both timeless and modern. I took a stroll to the rooftop to see the pool and bar area that captured the beautiful city skyline perfectly. I had breakfast the next morning which had a good variety of delicious fruit. I can't wait to come back and reserve a suite!

Leisure

8/10

Excellent

14 Dec 2025

Lennette

The check in process was quite long, approx 30 minutes which is unusual. The property and rooms were modern, well appointed and maintained. We were searching for the do not disturb sign which we discovered was actually a button on the wall. Very cool.
The surrounding area had a wide variety of shops and restaurants including a pharmacy and convenience store right across the street. Very walkable and safe.
Absolutely loved hanging out at the rooftop bar!

Leisure Family

8/10

Excellent

14 Dec 2025

Lennette

Junior suite was spacious and comfortable offering two closets and a kitchenette. The breakfast was an average continental. The juices were delicious.

Only downside was the length of time it took to check in which was about 30 minutes.

Leisure Friends

8/10

Excellent

14 Dec 2025

Nicole

The property was conveniently located near shops, restaurants and casinos. The food at breakfast was good. Although the pancakes could be better.

Leisure Friends

8/10

Excellent

03 Dec 2025

rajiv

Convenient. Stayed 7 nights. Did not refill soapdish or give coffee pids after first night. Told reception desk first 2 days and no change

Leisure Family

10/10

Exceptional

16 Nov 2025

Sean

Room was clean and staff was very friendly

Business

6/10

Pleasant

10 Nov 2025

Taneisha

The room could have been cleaned properly.
We received fresh towels and toiletries every day, but the room and bathroom were not cleaned daily.

Leisure Partner

6/10

Pleasant

28 Oct 2025

Patricia

The resteraunt did not have the food on menue. The power went out 4 times while there . Got stuck in elivator because of outage and I am disabled. Was not a good experience.

Partner

10/10

Exceptional

23 Oct 2025

hickball

Good

8/10

Excellent

10 Oct 2025

Okeicha

The staffing was pleasant and room clean

Leisure Partner

10/10

Exceptional

18 Sep 2025

Brian

Great staff. Great access

Business_and_leisure Family

10/10

Exceptional

08 Sep 2025

darriel

This hotel was clean, comfortable, esthetically pleasing overall great hotel and the location was ideal. Would definitely go back no doubt about it.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Rafael

Will come back! Nice place to stay

Leisure Partner

10/10

Exceptional

22 Aug 2025

Drdrew

Excellent hotel and staff.

8/10

Excellent

16 Aug 2025

LOUISE CASLINE

I arrived on property early because my flight was really early. And what seemed like low occupancy. I had an emergency they informed us that we had to wait till 3pm to give us the room key because that is check in time. Whilst I understand this, I also think that expections could be made.

Their monring staff was helpful when it came to assisting with a wheelchair and finding the nearest ER. But to have guest that was obviously in pain and need of somwhere to rest on a chair at your restuarant bar was a big no no. The room could've been provided before 3pm because it was ready.

I still ended up getting back looong after checking time when i was done with the ER. When we finally got to the room it was really stuffy, it was obvious that the cleaners aren't thorough. I even witnessed it once by a room service visit.

We ended up staying for 4 nights and opted to spend the rest of our time in Panama at another hotel and this was one of the best decisions we made.

Also the breakfast is as Continental as it gets. Same thing on rotation every Morning. I was getting tired of it.

Mike was an amazing staff

Leisure Partner

10/10

Exceptional

11 Aug 2025

Sofia

Beyond five stars!

Wow! Beautiful decor, super clean, and very welcoming and friendly staff. Breakfast was out of this world in the gorgeous courtyard. Wish I could have stayed longer!!

Self

6/10

Pleasant

08 Aug 2025

Danielle

Nice stay. Good was good. Very small hotel.

10/10

Exceptional

04 Aug 2025

Jazmin

The best hotel customer service I had in Panama.

10/10

Exceptional

17 Jul 2025

Alain

Excellent customer service

Leisure Self

10/10

Exceptional

14 Jul 2025

Michelle

Great location, nice and friendly staff and the breakfast buffet was really good. Highly recommend this hotel to anyone who wants to explore Panama City

Leisure Family

4/10

Poor

04 Jul 2025

monique

We were given an early check in, as. We arrived at the hotel around 12:30pm. Before we checked in we were able to store our luggage in a safe room close to the front desk. Upon receiving the keys no orientation was given of the property, eg, where the dinning areas are, so much so we found out about the roof top dining/bar the night before we left. On the first night while showering the room was flooded with water from the bathroom. The water went between the shower wall tiles and through the dry wall. The hotel offered a room change two rooms down. This new room was very musty and the shower had lots of mildew. The ceiling of the shower has water marks. I was not comfortable in the room. The decor of the room and property are the best things about it.

Leisure Partner

10/10

Exceptional

23 Jun 2025

Paul

This was a great Boutique Hotel in the Downtown area of Panama city. The suite was large, renovated nicely, with a comfortable bed and high pressure shower with steaming hot water.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Kevin

I am forever grateful for the tremendous service always offered by Gran Evenia! I would say to anyone — this is the best place to vacation. It is close to all malls and transportation food and the breakfast service offered is excellent!

I am most eager to return!

Leisure Partner

10/10

Exceptional

10 Jun 2025

Cherita

Always love the rooms Subway & restaurants in walking distance

Leisure Partner

10/10

Exceptional

05 Jun 2025

Roger

everything on point clean and efficient

Business

10/10

Exceptional

02 Jun 2025

Kate

Enjoyed my stay.

6/10

Pleasant

28 May 2025

Raul

Only negative thing we experienced was the AC was not working.

Leisure Partner

10/10

Exceptional

27 May 2025

Afeyok

It was clean and safe

Leisure Self

8/10

Excellent

25 May 2025

Marisa

Gran evenia location is superb in the center of the shopping and restaurant also it was easy for transport especially public transport. The staff was incredibly friendly even the custodians that clean the rooms. The front staff and the door men was excellent in the way the carried themselves diligently of the work that they do. Let me not forget the restaurant staff also willing to assist when asked.
Errors were not the people but the building its becoming erode by wood lice please attend to it before it gets to late. And also when the cleaners came to clean they forget to sweep the wood lice from the doors

Leisure Friends

4/10

Poor

04 May 2025

helga

Misleading Description and Poor Service

I was very disappointed with my stay at Hotel Gran Evenia in Panama City. The hotel advertised a pool, which turned out to be closed with no prior notice—a major letdown since it was one of the main reasons I chose this hotel.

When I raised the issue, the staff told me they would assist me, but then simply left for lunch and never followed up, while I waited for them. Their attitude was unhelpful and dismissive, and despite several attempts to contact them again, I never received any response.

This experience fell far short of what any guest should expect. I would not return and do not recommend this hotel.

Leisure Friends

10/10

Exceptional

22 Apr 2025

Kathryn

Great value in a good location

Would definitely stay here again. Rooms were pretty & comfy, parking was convenient, and breakfast was the cherry on top

Partner

8/10

Excellent

18 Apr 2025

Jean

Very convenient for our needs as tourists ! Breakfast acceptable A Located at a walking distance to commercial destinations !

10/10

Exceptional

18 Apr 2025

Patricia

Romatic

We enjoyed 3 days at this lovely hotel. The breakfast was lovely . The resteraunt service is good the chef messed up one night but we enjoyed other places. The pool is relaxing. Staff are very helpful. We will stay again as we visit panama city regularly.

Partner

10/10

Exceptional

13 Apr 2025

Kostya

Nothing to complain at all.

... perhaps only a shower head that just wouldn't stay put. Seriously, great hospitality, nice professional service. Definitely recommended.

Friends_and_family Family

6/10

Pleasant

12 Apr 2025

michelle

This place was “ok”. It is small. We accessed our room from the outside hall so it felt a little downmarket/motel-ish. The decor is retro so the hotel feels updated. It is cute inside and the food is good. It was tough to get an extra pillow. The pool was CLOSED at 7pm on Friday night so the kids never were able to play in the pool. It wasn’t awful but we will not stay here again.

Friends_and_family Family

6/10

Pleasant

10 Apr 2025

Patricia

On our way home after 5 months in panama

Check in was good room is clean comfortable. Breakfast was good ! Dinner was sad ordered the most expensive angus steak Not good !! Was neither Angus steak or cooked medium rare. Toughest peace of meat ever . We come to panama city for fun after 5 months living here. Expected a good quality . Service is good. When we complained they said would pass it off to manager. I mean if you advertise Angus steak and dont have it in stock say so. Offered us a free desert but passed. Two more night stay here so will try different resteraunts in the area.

Partner

10/10

Exceptional

16 Mar 2025

Roger Eugenio

Nos gustó mucho el hotel.

Partner

10/10

Exceptional

05 Mar 2025

Kiara

This was my first time trying out Grand Evenia, and let me just say—I had such a great experience! The staff is top-tier and incredibly pleasant. Their breakfast bar is the perfect blend of European and Spanish flavors. Housekeeping always kept things fresh (if that’s what you prefer), and OMG—the rooftop bar is such a vibe! My only hiccup was not having a microwave in our room, so we couldn’t heat up leftovers. Outside of that, I’ll definitely be back!

8/10

Excellent

17 Feb 2025

Grace M

All was just great, the best breakfast ever! Comfortable beds, clean bathroom, big tv, modern decoration, great entertainment live music, very convenient location. The only observation is that floor room was not cleaned every day.

Leisure Partner

10/10

Exceptional

13 Feb 2025

Silvana

En general buen hotel, limpio y bonito con buena cama y almohadas.

Business Self

10/10

Exceptional

11 Feb 2025

Natalya

Was good

8/10

Excellent

04 Feb 2025

Rakinder

Not sure this place is 5 stars but was happy with my stay.

Leisure Partner

8/10

Excellent

31 Jan 2025

Lisa

Week in Panamá City

Firstly this is not the 5 star property it claims to be! It’s decent but a little rough round the edges, for example the wiring for the TV and mood lighting in our room were exposed and the cardboard packaging for the flat pack furniture could be seen underneath where they couldn’t be bothered to unpack it properly and cut around it!

There’s a pleasant rooftop pool but it’s quite small and not as good as the photos portray it to be. It’s fine when there’s nobody else using it. Only 2 loungers and 2 sunbeds so it’s a lottery whether you’ll get one. The bar opens late afternoon and then there will be music blaring out from it.

Breakfast is basic but passable. There’s scrambled egg and sausage/backon, toast, pastries, cheese, fruit and yoghurts. Some of the pastries looked liked they’d been baked in an incinerator 😂

Overall it’s decent value for money, just don’t expect too much.

Partner

10/10

Exceptional

25 Jan 2025

Harold

Great property. Restaurant and bar was amazing. Staff was friendly and helpful

Leisure Partner

6/10

Pleasant

24 Jan 2025

ALEXANDER

Horrible customer attitude and attendance

January 23rd 2025 10 am
At breakfast 9:00 am there is no service for cleaning tables or dispatching clean cutlery you have to do it yourself, even with two waiters around,
10:00 am at the desk check out Mr Alrron I think is his name, in a very funny way he tried to do as slow as possible he could as I ask for a receipt for my company of my staying he took 15 min to deliver a sheet with the information, it seems he don’t know how to read as the information was written wrong, this hotel is new and the reception personnel that hired for the frontal desk are incapable to perform a service job for their customers, I think that’s how you end a good fortune to it’s beginning, my advice is to get ride of this reception personnel and find competent people who knows how to work with customer without been joking around like a clown, at the end with a cynical face smiling after let me waiting while he was watching at TV or anything else he could do outside his job deliver a piece of paper without envelope as I have to ask for one at least I was so furious that I didn’t check for the details when I go out later on Just find out he wrote all wrong in purpose, very stupid and immature attitude.

Business

10/10

Exceptional

17 Jan 2025

Nabil

Had a 10/10 stay at this hotel. The rooms are excellent, the staff was friendly and decor was beautiful. Breakfast was also delicious every morning.

10/10

Exceptional

17 Jan 2025

Matthew

The hotel is an oasis in the mess that is Panama City

Leisure Family

8/10

Excellent

16 Jan 2025

william

Nice and clean, easy to get around. Good pool and gym
Staff were not that interested in guests, with the exception of the doorman

Leisure Partner

10/10

Exceptional

08 Jan 2025

Verified traveler

Lovely hotel.

Really nice hotel. Friendly staff and great food. Great location.

Friends_and_family Family

8/10

Excellent

03 Jan 2025

Anna

The rooms are on the small side but well lit and the bathroom and shower are very nice. As noted in other reviews, there is not an adequate trash receptacle in the room-just a tiny one in the bathroom. One restaurant meal fabulous and one not good at all. Brownie dessert is wonderful. Staff great and speak English well.

Leisure Self

10/10

Exceptional

26 Dec 2024

Michael

Easy stay

Good location, great pool area and easy parking.

Partner

8/10

Excellent

24 Dec 2024

Marica

Decent Stay

Overall I had a decent stay at Gran Evenia Panama. Had some issues with the toilet seat not being attached when I first checked into my room. Maintenance was supposed to repair the issue while I went out to get food but when I returned the repair was not done due to no maintenance person being available. It was a bit annoying because I just arrived from a late flight and wasn’t told about a maintenance person not being available from the start. They moved me to another room but there were a few areas that could’ve been cleaned better. Hair was in the sink, shower and on the nightstand. Otherwise, room was very spacious, comfortable, and nicely decorated. Hotel was in a convenient location within walking distance to shops and restaurants, and staff was friendly. Breakfast was delicious! Nice rooftop pool and bar area. I would stay here again.

10/10

Exceptional

10 Dec 2024

Lourdes

It was affordable, centralized easy to move around.
Not to empress with they breakfast manu,but
Very clean and friendly, i will recommend

Self

10/10

Exceptional

09 Dec 2024

Juan

Breakfasts and the restaurant were great! And the gym is the best for a hotel!!! Wonderful for a boutique small hotel, at a great price

10/10

Exceptional

13 Nov 2024

Jack

Arron the front desk agent was/is exceptional at his job. He took the time out to help me figure out the best ways to move around the country and to do everything i had on my tinerary want. He is truly a great asset to the hotel. Great job arron!!

Leisure Self

10/10

Exceptional

11 Nov 2024

Taneisha

The property is awesome and the staff's are very helpful.

Leisure Partner

10/10

Exceptional

21 Oct 2024

CARMEN

Room was clean and organized. Staff professional, friendly and knowledgeable.

10/10

Exceptional

17 Oct 2024

Irene

I spent just a day there and Im so glad I did. Everything was clean and quiet and the dining terrace was beautiful and the breakfast was good enough! Thank you

Leisure

10/10

Exceptional

14 Oct 2024

Miriam

Excellent service and the staff was very helpful and friendly. No complaints, good customer service 👌

Leisure Family

10/10

Exceptional

12 Oct 2024

mushtaq

Great location ! Friendly staff . Breakfast was awesome

Leisure Friends

10/10

Exceptional

11 Oct 2024

Nicole

A delightful place to stay in the city with excellent food and wonderful staff.

Business

10/10

Exceptional

06 Oct 2024

Novelette

It was convenient, the area has excellent restaurants and bars, drugs store and mini mart 2 minutes away. The mall was a $5.00 taxi fare…. Just perfect

10/10

Exceptional

18 Sep 2024

Kevin

Love it and accessible to everything around!

Leisure Partner

10/10

Exceptional

12 Sep 2024

Jason

Most everything

Leisure Self

10/10

Exceptional

29 Aug 2024

Juan

I have stayed here since the hotel opened. I like it and will undoubtedly return. Panama’s weather is hard on buildings. The management should pay attention at minor deteriorating property aspects before they become major.

It is still a very good hotel in the middle of Panama

Leisure Self

10/10

Exceptional

27 Aug 2024

Russell

Really central hotel with a great staff and amenities. Would definitely stay there again.

Business_and_leisure Partner

10/10

Exceptional

05 Aug 2024

Oleika

Fast easy check in. The staff was wonderful awesome service !!!!! Food Restaurant in walking distance. Shopping in walking distance. We had an amazing time and experience!

Leisure Partner

10/10

Exceptional

02 Aug 2024

ANDRES

BUENA OPCION

Muy buena opción sobre todo ahora que creo que han puesto mejores tarifas

Business

10/10

Exceptional

21 Jul 2024

Neeca Nadia

Hotel was clean, safe and within walking distance to food, laundrette, and minimarts. Staff was friendly and Aaron in particular was really helpful with getting us situated and finding our way around. Breakfast could have had a little more variety.

Leisure Family

10/10

Exceptional

06 Jul 2024

Taneisha

The property is in a great area and the staff was great.

Business_and_leisure Family

10/10

Exceptional

09 May 2024

Jermel

Very Nice

Nice

Friends_and_family Family

10/10

Exceptional

21 Apr 2024

Tameesha

Will stay any time I'm in Panama

The hotel was very modern. The staff was warm and friendly. They always gretted me with a genuine and warm smile. My room was very clean and breakfast was delicious. I also ate ate the restaurant for dinner and it was good as well!

Self

10/10

Exceptional

05 Apr 2024

Sha'Tonna

I had the best experience at Gran Evenia. The highlights were the decor, the bed was very comfy, and everything was so clean. The cherry on top was the on site restaurant and the customer service. I ate at the restaurant every night because it was that good!!! Please try the calamari and the chicken ravioli. Chef's kiss!!! Dalias and Zuleiman (I hope I spelled their name correctly) they are gems. They provided me with the beat service I've probably ever received at a restaurant. The breakfast is a nice spread as well. I highly recommend Gran Evenia. You won't be disappointed.

Leisure Self

10/10

Exceptional

08 Mar 2024

dan

Nice, centrally located property. Convenient access to the usual points of interest. Quiet rooftop pool and outstanding selection at breakfast buffet. Local shops ( Concordia Plaza, Gran Morrison ) and great restaurants ( Puntarena, Parillada Martin Fierro) in easy walking distance.

Leisure Partner

8/10

Excellent

05 Mar 2024

Francisco T.

Really good food in the hotel restaurant.

Leisure Family

8/10

Excellent

17 Feb 2024

Michelle

Very nice hotel. The rooftop pool and bar were nice ways to cool off. The breakfast was tasty with lots of options. Our room faced the busy street and there was a lot of street noise throughout the night that made sleeping difficult. We only stayed 1 night before a cruise so it was not a big deal but it wouldn't have been great for a longer stay.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Terri

Great location, close to restaurants and convenience stores. Room was spacious and clean. Parking was available at no charge and the breakfast buffet was excellent.

Leisure Partner

10/10

Exceptional

17 Aug 2023

Dyanira

Great Hotel. Really comfortable and great service. Will definitely return.

Leisure Family

6/10

Pleasant

26 Jul 2023

Itaty

The property was nice my stay could have been better if the staff wasn’t so invasive. They also charged both my friends an additional $120 after they paid for their stay for no reason

10/10

Exceptional

03 Jul 2023

shaneria

I love the property and location very safe great breakfast.

Leisure Self

10/10

Exceptional

04 Jun 2023

Gracia Mae

Staff is #1 very kind, helpful and friendly. Facility is very clean, new, spotless & always neat.

Business Self