Exe Oriental

2/10

Poor

29 Jul 2026

Diahanne

I did not like anything. Most terrible experience of my travels.

10/10

Exceptional

18 Jul 2026

Jack

Would stay there again

Self

10/10

Exceptional

11 Jul 2026

Paul D

Nice place
Good room size & large bathroom

Friends

8/10

Excellent

05 Jul 2026

Gennell

This location had clean rooms and a great breakfast. Staff were nice and polite.

Friends

10/10

Exceptional

04 Jul 2026

Adolfo

very clean hotel and friendly environment

Partner

10/10

Exceptional

01 Jul 2026

David

Still my favorite place to stay!! The staff is incredible!! Location is fantastic, I can walk to most everything I need. I keep coming back because of the staff though, they always lift everyone up and are very helpful.

Self

10/10

Exceptional

01 Jul 2026

Christopher

The staff went above and beyond to be helpful

Partner

8/10

Excellent

30 Jun 2026

Makeia

My over all experience was great. Just two points. No small bathing towels were available. I don’t know if it’s the norm to not use those in Panama. And secondly, there was an odor in the halls and elevator. Smells like a wet old mat. Outside of this everything was fine.

Friends

8/10

Excellent

25 Jun 2026

FNU

The room is spacious and good, however, the bathroom doesn't have a glass door, which makes the water splash onto the floor outside the shower area. But the location is convenient because it close to the metro station.

Self

6/10

Pleasant

23 Jun 2026

Yissela

Breakfast was not good, the property was not in very good condition.

Partner

6/10

Pleasant

20 Jun 2026

David

The staff at this hotel were beyond exceptional. They were very friendly, understanding, professional and attentive. Hot water was a real issue. We had to change rooms once because there was none. The second room was so loud from the bar that they put us in another room. Again, this room had luke-warm water. The place was clean.

10/10

Exceptional

16 Jun 2026

Liz Maribelle

Rooms were clean, staff were amazing!! Only problem was the parking but not a deal breaker

Self

2/10

Poor

07 Jun 2026

Rolando Danilo Reyes

No es posible que uno tenga que pagar un monto extra si quiere consumir el agua pura de la habitación

8/10

Excellent

07 Jun 2026

Carlos

It’s good to stay

Self

8/10

Excellent

04 Jun 2026

Manuel

Was good.

Family

8/10

Excellent

01 Jun 2026

Danny

Great place to stay and do business in the financial sector of Panama City.

Partner

4/10

Poor

26 May 2026

Matthew

We stayed here for 3 nights. Night 1: no problems. Night 2: air conditioning was out for about half the time, the water didn’t work properly much of the time, the internet didn’t work properly (slow, cut out, or didn’t work), the power went out several times, etc. Staff kept giving unrealistic estimates as to when these basic necessities would be restored.

I have no idea if this is a normal experience—I suspect not. But this was a really bad experience. Staff didn’t do anything to compensate us, other than give us free breakfast on the final morning upon my request. I requested more compensation, and they gave me an email address to contact to request a refund—I expect this to be ignored.

All in all, a very uncomfortable, infuriating, and poor value stay.

Partner

8/10

Excellent

23 Apr 2026

scott

I kept having problems getting hot water, but the views were amazing

Self

6/10

Pleasant

22 Apr 2026

Nathalie

I chose this hotel mainly because it advertised a 24/7 paid airport shuttle, which was essential since I was arriving alone at 1:30 a.m. in Panama. I emailed the hotel and called for three days to arrange the service, but never received a response and the phone was never answered. As a result, I had to take a last‑minute airport taxi and pay $60, which could have been avoided if the advertised service had been properly managed.
During my stay, the ice machine was broken and remained unrepaired the entire time. The mini fridge did not cool, and the hotel was unable to provide ice, an ice bucket, or any alternative solution—even when I offered to buy my own ice.
The front desk was often understaffed, leading to long wait times. I once waited over 18 minutes just to reset my room key, which stopped working twice during my stay.
On the positive side, the hotel was clean, housekeeping serviced my room daily, and the housekeeping staff were very helpful—especially when assisting me with a pillow change due to my neck issues, which I truly appreciated.

Self

8/10

Excellent

18 Apr 2026

Dedra

I had a delicious ribeye dinner at the bar lounge 😋. Room was very clean. Hotel is close walking distances to financial, shopping & goid eats.

Family

8/10

Excellent

15 Apr 2026

Erin

We decided not to have breakfast at the hotel cause we wanted to try other restaurants and yes the air conditioner worked very well

Partner

6/10

Pleasant

09 Apr 2026

Ryan

Very friendly staff, and very good daily cleaning of the rooms. I didn't like that my key card kept deactivating though and I had to keep getting it renewed multiple times per day in order to use the lift and access my room

Friends

8/10

Excellent

09 Apr 2026

Dave Andrew Turner

Didnt have breakfast. AC good. Sink took a while to drain. Room was clean

Family_with_children

8/10

Excellent

07 Apr 2026

Maria Karla

the hotel has restaurants around but not in the same block. The Air condition very good. the staff were very nice.

Family

8/10

Excellent

24 Mar 2026

scott

Had a tough first night the place was packed with travelers no hot water for the first night. But the staff have been absolutely unbelievable. The room is superbly clean. I’ve never seen a single ant roach. Any kind of bug. Amazing viewing areas from the floor down from the 12th story write in the middle of everything you would need. Everyone has been amazingly patient with my horrible Spanish.

Self

8/10

Excellent

24 Mar 2026

Royce

Not perfect but it's decent and clean.

Partner

10/10

Exceptional

22 Mar 2026

Esther

Excellent location, staff was lovely and the breakfast was phenomenal.

Self

10/10

Exceptional

04 Mar 2026

Judith

Definitely recommend it was a great stay

Self

8/10

Excellent

10 Feb 2026

Jair

The room was perfect , but some items doesn't work well, the shower handles were broken, the soap dispenser and the soap stand were loose from the wall and continuously fallen to the floor, the white towels are off white, need a better laundry The room was great, but there were some issues with the amenities. The shower handles were broken, and the soap dispenser and stand were loose, causing them to constantly fall to the floor. Additionally, the white towels had a slightly off-white hue, suggesting they could benefit from better laundry treatment. On a positive note, the front desk staff were very responsive and helpful, and the location was fantastic, with plenty of good restaurants nearby and a safe area to walk around.

Leisure Family

10/10

Exceptional

05 Feb 2026

Jack

Clean rooms. The ac works great. The bed was really comfortable. We forgot something in our room after checkout and the staff was super helpful in retrieving it and keeping it until we could grab it.

Partner

6/10

Pleasant

02 Feb 2026

Ericka

Rooms in good condition, beds comfortable but no USB outlets in rooms. Restaurant always empty, hallways dark on most floors, elevator and key cards janky. Hotel does NOT look like promo photo. Staff meh...some eran muy amable, otros no mucho.

Business_and_leisure Partner

2/10

Poor

30 Jan 2026

Ivan

La ducha estaba rota, la jabonera está rota, la mesa de planchar estaba rota

Business

10/10

Exceptional

15 Jan 2026

DANIA HANAN

Great stay! There were some blimps, but the staff was courteous and solution oriented. Rooms were clean, beds were comfortable and the AC worked perfectly.

Leisure Self

10/10

Exceptional

14 Jan 2026

ann

large spotless room with a good shower, comfortable bedding and a good view. They had lsitened to my room requests. Very good value for money

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

saadiq

great

Leisure Partner

10/10

Exceptional

06 Jan 2026

Cleon

Taylor- The property was perfect. Well maintained, lovely decor, lovely rooms. I stayed in a suite for new years and it was lovely. Clean and comfortable rooms. The hotel is in a perfect area. Close to everything! Malls, food, shopping, supermarkets, transportation and more. They also have airport shuttle for a small fee and the driver is great! The staff at the hotel were lovely and very helpful. I would stay here when I return. Thank you Exe Oriental! Happy New Year.

Leisure Family

2/10

Poor

02 Jan 2026

Paul

Internet speeds of 10-12 Mbps. Don't expect to be able to do any work here if you book. Totally unacceptable for the cost.

Business_and_leisure Friends

6/10

Pleasant

31 Dec 2025

Vanessa

The hotel is good but has potential to be better. Amenities such as teabags and water are not provided in the room and so you have to request these separately. I think basic necessities like these should be readily available in the room. In this hotel (or maybe this area) there are signs in the bathrooms prohibiting flushing of anything other than bodily excrements. So you cannot even flush toilet paper so keep that in mind. The outside seated terrace as advertised is run down and requires upkeep and it’s not readily accessible to guests nor is it clean enough to make you want to stop and sit down there. The hotel is good for people who are staying for one or two nights. It is not cosy enough for longer stays in my opinion. It’s an okay hotel for people who are out during the day and need somewhere clean and safe to sleep at night. It has the potential to be so much better if these matters are addressed because there are supermarkets, metro and restaurants in close proximity so ideal location. Otherwise an affordable stay and the staff are kind and friendly. The cleaners clean the room to a decent standard daily as well. I hope my feedback is received kindly and constructively and no disrespect intended.

Leisure Family

10/10

Exceptional

31 Dec 2025

Ariella

Good value for the price. Clean rooms. $30 extra to check in early. Lobby isnt air conditioned but the room was.

Friends_and_family Family

4/10

Poor

31 Dec 2025

Eva

First room had broken AC, second reeked of cigarettes. The bathroom are run down and dirty, the shower would not drain so you stand in a pool of water. No potted water in the room. You have packets of instant coffee, but no pot to boil water. There is Nespresso but no pods. The breakfast is nasty-pieces of hot dogs in tomato sauce. Same food every single day. The keys stopped working on day two, couldn't get to or into your room. Pictures online are deceiving. Rooms are outdated and smelly.

Leisure Partner

10/10

Exceptional

26 Nov 2025

victor

The hotel is really nice — everything is clean and well-maintained. But here’s the problem: if you arrive at 10 p.m. or later, the guy at the front desk isn’t there because he’s busy dealing with other situations. The hotel should have security. They lock the front door, and you end up stuck outside knocking until someone shows up, which is unsafe because you could easily get robbed.

The hotel’s parking lot is about 150 meters away, and you have to walk there with your key, open it yourself, and then when you return, you have to go open the door again and walk back. This service is terrible. Everything else is fine.

Business Partner

6/10

Pleasant

08 Nov 2025

Kenneth

Just didn’t like that they close the entrance at night because they don’t

10/10

Exceptional

27 Aug 2025

Jostin

Comfortable stay

Leisure Partner

4/10

Poor

21 Aug 2025

Shauna

The hotel was close to many places, including a grocery store. There were a couple of things wrong with our room.

1. The door stayed in place after being slammed multiple times.

2. If you only use your towel 1-2 times, please bring your own. They will not give you any extras. When we called to get more towels, they didn’t want to bring us any and said we had to wait until cleaning day, which is three days later. If you use a rag, bring your own; they don’t have any in the hotel.

3. We had half a roll of toilet paper with no extra in the room, so we had to call them to bring us more. Thirty minutes passed, and no one got any, so we had to call AGAIN for them to bring it. They didn’t bring us a new roll; they brought another half roll.

4. Their pictures are very misleading. Suppose you are coming because they have a pool, but don’t. There is no pool; it’s a picture from the building next door.

5. There is no washer or dryer on the property; you put your items in a bag and write down how much of what you have inside. $1.50 to wash a pair of socks!!! This is wild to me. We had to take our dirty clothes back home.

Would not recommend it to anyone I know.

Leisure Family

8/10

Excellent

10 Aug 2025

Milini

The hotel is relatively nice and within walking distance of the town. We had room 714 which was ok but there was no proper place to hang your towel as the towel rack was in the shower stall which caused it to get wet easily and the wifi wasn't reliable. Thank God we purchase a sim card with data. Other than that i would stay there again.

Leisure Friends

4/10

Poor

07 Aug 2025

SO YOUN

Buenas tardes,

Hice mi reserva por Expedia entrando 2 de agosto saliendo 7 de agosto por temas de negocios.
el dia 4 de agosto me llaman de mi empresa por una reunion que surge fuera del pais y debo de irme antes.
Solicito al hotel el cambio y pregunto por la posibilidad de la devolucion por las 2 noches restantes aunque sea 1 noche que me den.
Me dicen que debo habla con Expedia primero y que al recibir el correo todo se soluciona y pueden tramitar la devolucion.

Lo cual vuelvo a llamar a Expedia para el caso ellos inmediatamente llaman y el hotel les dice que necesita un correo por lo que Expedia procede casi de inmediato enviarselo.
El hotel me mintio durante toda la tarde y noche que no han recibido el correo.
siguiente dia hago check out a las antes de las 6AM aproximadamente y cuando voy en camino al aeropuerto, me llaman de Expedia que acaban de rechazar la devolucion.
Osea el hotel espero a que yo hiciera check out para rechazar la devolucion del resto de los dias. Que pesimo servicio.
Ya que si me hubiesen dicho que no era posible dicho reembolso yo tenia pensado y hablado que una amiga se quedaria esas 2 noches.

Business Self

10/10

Exceptional

31 Jul 2025

Timothy

Excellent Stay

This was a great stay. I loved this hotel. In a great walkable area. the room was very spacious and clean, The bathroom was also very spacious and clean. The staff:front desk, cleaning service and the people in the restaurant were all great. This is a really good hotel especially for the price. I can't wait to stay here again.

Self

6/10

Pleasant

16 Jul 2025

Zion

The room was extremely nice and comfortable, providing a relaxing environment throughout my stay. The staff were especially attentive and made it their mission to ensure I felt welcome and at ease, which I truly appreciated.

Upon arrival my flight landed at 6 a.m. and I reached the hotel around 7am and they allowed me to check in early for a $30 fee, which was a great convenience.

There were, however, a few areas for improvement. Although the hotel indicated that dental kits were available, when I requested one in the evening, I was told I'd have to wait until housekeeping arrived the next day. Unfortunately, they forgot, and I had to remind them in the morning though to their credit, it was delivered promptly after that.

Breakfast was quite disappointing. The selection felt limited, and although pancakes were advertised, there were none available on the day I visited only bread. I believe there are better breakfast options elsewhere.

The Wi-Fi connection was unreliable, and I found myself relying on my mobile data most of the time. Additionally, one of the elevators wasn’t servicing my floor, which made waiting for the other elevator a bit frustrating.

On the positive side, the hotel’s location is excellent close to El Metro and just a few stops from Albrook and Albrook Mall, which was very convenient.

All in all, despite a few hiccups, I wouldn’t mind staying at this hotel again in the future.

Leisure Self

8/10

Excellent

23 Jun 2025

Troy

Nice hotel. Good price. Disappointed that they charge for the 2 water bottles in the room, but still a good value hotel option.

Business_and_leisure Self

6/10

Pleasant

21 Jun 2025

Thalassa Leira

What I liked most about the property was the close proximity to amenities and attractions. There was one helpful front guest agent and he made the experience wonderful and spoke very well Englis.

Leisure Partner

10/10

Exceptional

08 May 2025

Joseph

Enjoying my stay, staff are courteous, helpful, and customer service minded. The neighborhood is walkable with restaurants, markets, Farmacias and various small unique shops.
Excellent experience. Thank you Exe Oriental Hotel.

Leisure Self

6/10

Pleasant

28 Apr 2025

Manfas

The property is conveniently located, clean and was generally ok.

10/10

Exceptional

27 Apr 2025

Seth

The room was clean and well air conditioned

Business_and_leisure Self

8/10

Excellent

16 Apr 2025

Dalia

Very modern update hotel. Worth the price. But the sheets in one bed where stained on area. But I was only their for 7 hours due to a lay over.

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Joella

Loveddd it

10/10

Exceptional

18 Feb 2025

Jerome

The place is updated and the bedding is very comfortable. It would be nice to have a microwave and a safe large enough for a laptop.

Leisure

8/10

Excellent

16 Feb 2025

Fernanda

good

8/10

Excellent

15 Feb 2025

Gerard

Property needs some maintenance shower body very loose Oder coming from toilet prostitutes walking in front of hotel at night staff locks main entrance to hotel after certain hour indicating safety issue or deterrent of some kind. No point did I feel in danger just noted these things if curious of type of area.

Leisure Family

10/10

Exceptional

08 Feb 2025

Verified traveler

Nice clean and simple

It was a nice clean room near the city center.

Self

10/10

Exceptional

05 Feb 2025

Martine

Nice clean

Business_and_leisure

10/10

Exceptional

12 Jan 2025

Nadhinka

Clean friendly staff

Leisure Friends

10/10

Exceptional

22 Dec 2024

Alfredo

Great hotel

Leisure Self

8/10

Excellent

18 Dec 2024

Rae

No Parking Garage available

8/10

Excellent

07 Dec 2024

Pace

Great value

10/10

Exceptional

27 Nov 2024

Mauricio

The hotel is great, posh, with a modern decor and a nice ambience, the staff was very kind and attentive, Obarrio is a mix of really nice buildings and clean streets with run down properties and trash on the ground but this is more a Panama thing... The hotel is great, the location privileged and safe even if it doesn't look like it

Leisure Partner

8/10

Excellent

24 Nov 2024

ABEL

Need to improve the breakfast options

Business_and_leisure Self

8/10

Excellent

17 Nov 2024

Laurie

The room was clean and the bed was comfortable. It advertises parking but they just have a guy who finds parking on the street and then they keep your keys. That would be my main complaint. Also, the breakfast was not good. The cheese looked like it had been sitting out for a several days and the eggs were cold.

Leisure Family

10/10

Exceptional

02 Oct 2024

Yanique

Great customer service with the staff

Business_and_leisure

8/10

Excellent

01 Sep 2024

Chandra

This hotel is perfectly located in the middle of the city for me. 5 minutes walk to the subway 4 minutes walk to Crown casino 6 minutes walk to another two casino in different direction. Supermarket and shopping mall 4 minutes walk.

Business Self

8/10

Excellent

09 Aug 2024

Azalia Beatriz

La ubicación estaba buena lo unico es que el pasillo de mi piso no tenía suficiente iluminación

10/10

Exceptional

26 Jul 2024

Allan

All good

Business Self

6/10

Pleasant

25 Jun 2024

Ibrahim

Bathroom smelled a bit like a sewage line was backed up, kind of a weird smell. One of the glass cups in the room had fingerprints stains on it, not to sure if it was washed, but I didn't use it. All in all, neat little place to stay for a day for the price, I am sure there were better options for the price range ($70-80 USD). Staying longer and with family: may want to go else where. Hallways also were dark and creepy.

Leisure Self

10/10

Exceptional

22 Jun 2024

Troy

Buen hotel en el centro de la ciudad y muy cerca a muchos restaurantes, supermercados, tiendas etc. Buen precio. Recomendado

Leisure Partner

10/10

Exceptional

19 Jun 2024

MIGUEL

muy buen hotel 4* - a precio accesible

nuestra estadia fue de una noche, estuvimos muy a gusto, desayuno excelente 5* / cena tambien , lugar acogedor. Solo que al llegar , no se encontraba mi reserva, la lleve impresa y ello aclaro todo. Muy conforme con las instalaciones y servicios. Sin dudar volveria.

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

B

Alot of local and international restaurants in the area, walking distance to all. Very busy area

10/10

Exceptional

28 May 2024

Verna

The staff was very helpful and polite, l will referred friend and family to stay there.

10/10

Exceptional

23 May 2024

Carlos

Excellent place

Leisure Self

8/10

Excellent

30 Apr 2024

Seth

A solid option for the price!

Leisure Partner

8/10

Excellent

17 Apr 2024

Yanique

Friendly staff and great customers service.

Business_and_leisure Self

10/10

Exceptional

15 Apr 2024

Assad

It's very nice and quiet.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Denise

The staffs are super helpful and accommodating.Joel is the best he's soooo..sweet and kind i love it here and i will come back.

Leisure Family

8/10

Excellent

31 Mar 2024

Mitchell

Great room, decent everything else.

6/10

Pleasant

21 Mar 2024

david

This place shows like if they have a pool on the rooftop everything is closed when you get there there’s only a restaurant on the second floor. There’s nothing else the rooms are very spacious.

Business Self

8/10

Excellent

12 Feb 2024

michael

Suspect hotel was made for business clients. Very convenient to metro (and Venezuelan embassy). No pool :-(. Need taxi to be tourist but no tourist brochures at hotel.

Business_and_leisure Self

4/10

Poor

11 Feb 2024

Michael

Stay elsewhere

Pics on their site are very old. The rooms were nice and the bed was firm. No cable or any internet possible channels-just a few 1970s snowy antennae channels. Room keys stopped working after 2nd use, fridge didn’t work and they didn’t replace it I had to ask for a bucket of ice to keep my drinks in. NO POOL, no rooftop ANYTHING, no outdoor patios to sit at even though their pics show as such. Coffee in room is only 2 instant packs… view my video of one of the glasses that were on the counter for our use-gross-greasy and had food particles on it. Musty and very dark hallways, lots of deferred maintenance…. There are so many nice inexpensive places to stay in PC, choose one of those…i was quite disappointed. The gym was nice though as was the big 2 person shower-although the shower head was adjustable but the holder was missing…

Friends_and_family Friends

10/10

Exceptional

01 Feb 2024

RoxAnne

My husband and I had a wonderful stay. The staff, Nelly, Joel and the whole gang were amazingly friendly. That was the best part of our stay....the friendliness of the staff. The breakfast was amazing. Something for everyone. The coffee machine ...Oh my! Cappuccino, Latte...any type of gourmet coffee, that machine delivered! The room we stayed in was a simple king, the bed could have been softer, but, wasn't bad. The location was perfect and close to everything. We would stay here again.
The negative....NO POOL

Business_and_leisure

10/10

Exceptional

28 Feb 2021

Verified traveler

This hotel was amazing. My partner and I were heading to Punta Cana and he accidentally left his jewelry in the safe. We noticed it was missing when we got to Dominican, when I called the manager had the items they assured us it was safe and it was indeed we collect them on our way back home they were very kind to us we will be back soon!

Leisure Partner

2/10

Poor

17 Mar 2020

Carlos

I tried to contact the hotel, because I could not travel related with the COVID-19, my business travel was cancelled and the Hotel did not answer my request of change the dates.

Business Self

6/10

Pleasant

16 Mar 2020

Verified traveler

Decent boutique hotel.
No extra bells and whistles, just a good place to rest your head between going out and seeing the sights.

Leisure Partner

6/10

Pleasant

11 Mar 2020

Verified traveler

Nobody in the reception when I arrived.

No toothpaste.

8/10

Excellent

03 Mar 2020

JG

Nice and convenient hotel in downtown Panama City. Walking distance to the Rey supermarket and Via Argentina with a great selection of restaurants. Hotel is clean, not fancy but has everything you need. Airport shuttle available with a fee.

Leisure Friends

8/10

Excellent

03 Mar 2020

Guy

Nice and central, near to restaurants, shops, metro, etc. Staff were very nice and attentive, I would recommend this property to everyone.

Leisure Partner

6/10

Pleasant

24 Feb 2020

Hch

location is good.
we didn't fell really welcome at the hotel.
The staff and services are not great.

Leisure Partner

6/10

Pleasant

16 Feb 2020

Verified traveler

There wasn`t hot water, thats itm I dont have nothing more to say.

Business Self

4/10

Poor

16 Feb 2020

Lana

Could never expect the following: in both rooms that we booked: no hot water for 3 days, room phone did not work, very dark in the room.
In one of the room: hair dryer did not work, smell of mold, refrigerator did not work.
Money waisted. Very sad.

Leisure Family

8/10

Excellent

14 Feb 2020

Christian

A lit more knowledge would have helped.

The hotel was beautiful and you get way more than you pay for. I do wish there was earlier check in being that panama is a transportation hub, so a lot of people are coming in at all times of the day. They did offer an earlier check in for $33. I passed but thankfully they held my bags while i explored. I was not informed that the key card controled access to the elevator or that i had to put the card in a slot in the room for electricity to work. The lack of knowledge of how much access the key granted you is why i gave it a 4 instead of a 5. Again beautiful hotel and i do plan on going back to stay next time I'm in panama.

Self

6/10

Pleasant

14 Feb 2020

Robert

Room's view some low rise residential buildings. Hasn't been updated in quite some time corridors are dark. Property is clean and comfortable otherwise. Cable TV channel choices all wanting

Leisure

10/10

Exceptional

12 Feb 2020

Leana

The services was excellent, just one thing, there wasn`t bellman at 6:00 AM, his schedule starts at 8:00 am, so I had to lower my luggage to the lobby by myself.

You have very attentive staff working for you :D, I will definitely be back

Thank you,

Business Self

6/10

Pleasant

12 Feb 2020

Linda

A so-so hotel with a good location

I don't really want to leave a bad review or not necessarily a good one either. The desk service was good. The room was comfortable but at times I saw litter in the lobby, elevator and other places. Room was clean but I couldn't get hot showers the first night and the next morning. They had to call maintenance. It turned out the water had to run for 10 minutes to get hot water. It was puzzling since they have a dry season where they have to be careful on how much water is being used until the rainy season. To be fair this was not the best but for the money it was decent. I did get a good night sleep and it is in a good location with lot's of restaurants close by.

Self

4/10

Poor

12 Feb 2020

Verified traveler

The afternoon staff uncooperative. There are plenty of hotels to stay at in the local area. Hilton is only $5 more. In addition, they added an $8.00 parking fee.

Business Self